DVR User Manual
DVR User Manual
CAUTION
Please read this user manual carefully to ensure that you can use the device correctly and safely
We do not warrant all the content is correct. The contents of this manual are subject to change without notice
This device should be operated only from the type of power source indicated on the marking label. The voltage of the
power must be verified before using. If not in use for a long time, pull out the plug from the socket
Do not install this device near any heat sources such as radiators, heat registers, stoves or other device that produce
heat
Do not install this device near water. Clean only with a dry cloth
Do not block any ventilation openings. And ensure well ventilation around the machine
Do not power off the DVR at normal recording condition! The correct operation to shut off DVR is to stop recording
firstly, and then select shut-down button at the right of the menu bar to exit, and finally to cut off the power.
This machine is indoor using equipment. Do not expose the machine in rain or moist environment. In case any solid or
liquid get into the machines case, please cut off the power supply immediately, and ask for qualified technicians to check
the machine before restart
Refer all servicing to qualified service personnel. No any parts repaired by yourself without technical aid or approval.
This manual is suitable for 4/8-channel digital video recorders. All examples and pictures used in the manual are from
8-channel DVR.
Digital Video Recorder User Manual
Table of Contents
1 Introduction .................................................................................................................................................. 1
1.1 DVR Introduction ..................................................................................................................................................................... 1
1.2 Main Features.......................................................................................................................................................................... 1
2 Hardware Installation ................................................................................................................................... 4
2.1 Install Hard Drive &DVD Writer ................................................................................................................................................ 4
2.1.1 Install Hard Drive .................................................................................................................................................................................................. 4
2.2 Front Panel Descriptions ......................................................................................................................................................... 5
2.3 Rear Panel Instructions ........................................................................................................................................................... 6
2.3.1 Rear Panel Interface ............................................................................................................................................................................................. 6
2.4 Remote Controller ................................................................................................................................................................... 8
2.5 Control with Mouse ................................................................................................................................................................ 10
2.5.1 Connect Mouse ................................................................................................................................................................................................... 10
2.5.2 Use Mouse .......................................................................................................................................................................................................... 10
3 Basic Function Instruction ............................................................................................................................. 11
3.1 Power On/Off ......................................................................................................................................................................... 11
3.1.1 Power on ..............................................................................................................................................................................................................11
3.1.2 Power off ..............................................................................................................................................................................................................11
3.2 Login ...................................................................................................................................................................................... 12
3.3 Live preview .......................................................................................................................................................................... 12
3.3.1 Live playback ...................................................................................................................................................................................................... 13
4 Main menu setup guide ................................................................................................................................. 14
4.1 Basic configuration ................................................................................................................................................................ 15
4.1.1 System ................................................................................................................................................................................................................ 15
4.1.2 Time & date ......................................................................................................................................................................................................... 16
4.1.3 DST..................................................................................................................................................................................................................... 16
Digital Video Recorder User Manual
1 Introduction
1.1 DVR Introduction
This model DVR (Digital Video Recorder) is designed specially for CCTV system. It adopts high performance video processing
chips and embedded Linux system. Meanwhile, it utilizes many most advanced technologies, such as standard H.264 with low bit
rate, Dual stream, SATA interface, VGA output mouse supported, IE browser supported with full remote control, mobile view(by
phones), etc., which ensure its powerful functions and high stability. Due to these distinctive characteristics, it is widely used in
banks, telecommunication, transportation, factories, warehouse, and irrigation and so on.
COMPRESSION FORMAT
Standard H.264 compression with low bit rate and better image quality
LIVE SURVEILLANCE
Support HD VGA output
Support channel security by hiding live display
Display the local record state and basic information
Support USB to make full control
RECORD MEDIA
Support one SATA HDD to record for a longer time without any limitation
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BACKUP
Support USB 2.0 devices to backup
Support saving recorded files with AVI standard format to a remote computer through internet
ALARM
1 channel alarm output and 4/8 channel alarm input available
Support schedule for motion detection and sensor alarm
Support pre-recording and post recording
Support linked channels recording once motion or alarm triggered on certain channel
Support linked PTZ preset auto cruise and track of the corresponding channel
PTZ CONTROL
Support various PTZ protocols
Support 128 PTZ presets and 8 auto cruise tracks
Support remote PTZ control through internet
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SECURITY
Customize user right: log search, system setup, two way audio, file management, disk management, remote login, live view,
manual record, playback, PTZ control and remote live view
Support 1 administrator and 63 users.
Support event log recording and checking, events unlimited
NETWORK
Support TCP/IP, DHCP, PPPoE, DDNS protocol
Support IE browser to do remote view
Support setup client connection amount
Support dual stream. Network stream is adjustable independently to fit the network bandwidth and environment.
Support picture snap and color adjustment in remote live
Support remote time and event search, and channel playback with picture snap
Support remote PTZ control with preset and auto cruise
Support remote full menu setup, changing all the DVR parameters remotely
Support mobile surveillance by smart phones , symbian, WinCE, Iphone , Gphone, Blackberry 3G network available
Support CMS to manage multi devices on internet
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2 Hardware Installation
Notice: Check the unit and the accessories after getting the DVR.
Please disconnect the power before being connected to other devices. Don't hot plug in/out
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Step1: enter into Menu, then select System Shut Down icon, the Shut down window will appear
Step2: click OK to power off.
Step3: disconnect the power.
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3.2 Login
User can login and logout the DVR system. User cannot do any other operations except changing the multi-screen display once
logout.
Symbol Meaning
Green Manual record
Yellow Motion detection record
Red Sensor Alarm record
Blue Schedule record
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controller also can display the main menu. Click Setup icon will pop-up configuration menu:
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Show wizard: tick off this item, there will display an opening wizard with time zone and time setup information
Max network uses: set the max user amount of network connection
VGA resolution: the resolution of live display interface, range from: VGA800*600VGA1024*768VGA1280*1024and CVBS
Note When switch between VGA and CVBS will change the menu output mode, please connect to relevant monitor.
Language: setup the menu language.
Note: after changed the language and video output, the device needs to login again.
4.1.3 DST
Step1: enter into system configurationbasic configurationDST; refer to Fig 4-5:
Step2: in this interface, enable daylight saving time, time offset, mode, start & end month/week/date, etc.
Step3: click default button to resort default setting; click apply button to save the setting; click exit button to exit current
interface.
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4.2.1 Live
In this interface, user can setup camera name, adjust colors: brightness, hue, saturation and contrast.
Step1: enter into system configurationlive configurationlive; refer to Fig 4-6:
Note: Click Camera Name to display a soft keyboard. User can self-define the camera name. Click Shift button to input Capital
letters; click Shift button again to input Chinese characters.
Step2: tick off camera name; then click setting button to see a window as Fig 4-7:
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4.2.3 Spot
Step1: enter into system configurationlive configurationSpot; refer to Fig 4-9:
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4.2.4 Mask
User can setup private mask area on the live image picture, max threes areas.
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4.3.1 Enable
Step1: enter into system configurationrecord configurationenable; refer to Fig 4-11:
Parameter Meaning
Record Record switch of every
channels
Audio Enable live record audio
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Parameter Meaning
Resolution Support CIF
fps Range from 1-30NTSC1-25(PAL)
Quality The higher the value is, the clearer the
Recorded image is. Six options: lowest,
lower, low, medium, higher and highest.
4.3.3 Time
Step1: enter into system configurationrecord configuration time; refer to Fig 4-13:
Pre-alarm record time: the record time before event happen i.e. record time before motion detection or sensor alarm is
triggered.
Post-alarm record: set the post recording time after the alarm is finished, five options: 10s, 15s, 20s, 30s, 60s, 120s, 180s and
300s.
Expire time: the hold time of saved records. If the set date is overdue, the record files will be deleted automatically.
Step2: user can setup all channels with same parameters. Tick off all to do relevant setup.
Step3: click default button to resort default setting; click apply button to save the setting; click exit button to exit current
interface.
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4.3.6 Snap
In this interface, User can set up Resolution, quality, snap interval, snap number.
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4.4.1 Schedule
The volume means the seven days of a week from Monday to Sunday; the row means 24 hours of a day. Click the grid to do
relevant setup. Blue means checked area, gray means unchecked area.
Step1: enter into system configurationschedule configurationschedule; refer to Fig 4-15:
4.4.2 Motion
Step1: enter into system configurationschedule configurationmotion; refer to Fig 4-17:
Step2: the setup steps of motion are familiar with schedule; user can refer to 4.4.1 Schedule for details.
4.4.3 Sensor
Step1: enter into system configurationschedule configurationalarm; refer to Fig 4-18:
Step2: the setup steps of alarm are familiar with schedule; user can refer to 4.4.1 Schedule for details.
Note: the default schedule of sensor is full-selected, that is, the color of schedule setting interface is blue.
Schedule
Step1: enter into system configurationalarm configurationsensorschedule; refer to Fig 4-22:
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4.5.2 Motion
Motion includes two sub menus: motion and schedule.
Motion
Step1: enter into system configurationalarm configurationmotion. Please refer to Fig 4-23:
Note: when user drag mouse to set motion detection area, they have to click icon to clear all set detection area
firstly, and then make the operation.
Step6: user can also setup all channels with same parameters.
Step7: click default button to resort default setting; click apply button to save the setting; click exit button to exit current
interface.
Schedule
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Step1: enter into system configurationalarm configurationschedule; refer to Fig 4-25:
Step2: the setup steps of alarm schedule are familiar with schedule; user can refer to 4.4.1 Schedule for details.
4.6.1 Network
Step1: enter into system configurationnetwork configurationnetwork; refer to Fig4-29:
Step2: HTTP port: the default value is 80. If the value
changed, user needs to add the port number when typing
IP address in IE address blank .i.e. set HTTP port to 82,
IP address: http://192.168.0.25, user needs to input that
address: http://192.168.0.25:82 into IE browser.
Server port: communication port
Step3: After selecting the "Obtain an IP address
automatically", the device will distribute IP address,
subnet mask, and gateway IP and DNS server.
Step4: enable PPPoE to directly connect the DVR to
internet via ADSL and then input the user name and
password; click TEST button to test the effectiveness of
the relevant information.
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Parameter Meaning
FPS Range from: 1-25
Resolution Support CIF
Quality The higher the value is, the clearer the
record image. Six options: lowest,
lower, low, medium, higher and highest.
4.6.3 Email
Step1: enter into system configurationnetwork configurationemail; refer to Fig 4-31:
SMTP Server/Port: the name and port number of SMTP server. After selecting This server requires a secure connection
(SSL), user can setup mail servers (such as Gmail) according to actual needs.
Send address/password: senders email address/password
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Receive address: receivers email address. Here user can add at least three mail addresses.
Click TEST button to test the validity of the mailbox.
Attaching image: After selecting it, the system will attach images when sending the emails.
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If Show icons for networked UPnP devices cant display in the Network Tasks list box, please follow the below
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operation:
Click Tools-- Folder options
Select the Show common tasks in folders in the Tasks check box to display the UPnP icon.
Then create user account. For example, the username is bcd, password is 123456.
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Enter into configuration interface of the router to map the server port and IP address (if the user enables UPnP function,
he can skip this step). Click Save button to save the setting
Login IE browser and input registered domain name http://www.abc.dyndns.tv, connect to DVR client.
Note If the value changed, user needs to add the port number when typing IP address in IE address blank .i.e. set HTTP port
to 82, IP address: http://192.168.0.25, user needs to input that address: http://192.168.0.25:82 into IE browser.
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DDNS server
DDNS server Website provided by dynamic domain name supplier. The
optional: www.dns2p.net www.meibu.com
www.dyndns.comandwww.no-ip.com
User name User name for log in the website of domain name supplier
Password Password for log in the website of domain name supplier
Host domain The domain name user registered at the suppliers website.
Update interval The interval time of upgrading DVR IP address
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Authority:
Step1: enter into Add userauthority referring to Fig 4-35:
Step2: In the authority interface, assign the definite operation right for that user.
Step3: in the user management interface, click Setup button to modify user name, user type and binding PC MAC address.
Step4: select the user that user wants to delete in the user list box and then click Delete button to delete this user.
Step5: click Change password button to modify the password and then click Exit button to exit the current interface.
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Advance
Step1: enter into system configuration P.T.Z configurationadvance; refer to Fig 4-37:
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PTZ light.
Note: PTZ must support wiper and light, these two functional buttons can take effect. At the same time these two
buttons are just available when selecting PELCOP or PELCOD.
Click Save button to save the settings; click icon to hide the tool bar, right-key can remerge it; click icon to exit the
current interface.
d. in the preset interface, click OK button to save the setting; click Exit button to exit current interface.
Step3: in the Advance interface, click cruise Setting button, a dialog box will pop-up as Fig 4-40:
b. click Add icon to set the speed and time of preset point; select a preset point and click Delete icon to delete that
preset point; click Modify icon to modify the setting of a preset point. User can click those icons to adjust
the position of preset point. Click Preview button to preview the cruise line and then click OK button to save the setting. Next,
click Exit button to exit current interface.
c. select a preset point in the cruise line list box and click Delete button to delete that cruise line; click Clear all button to clear all
cruise line from the list box; click OK button to save the setting; click Exit button to exit current interface.
Step4: in the Advance interface, click track Setting button to pop up a dialog box as Fig 4-42:
4.9 Reset
Reset all settings the device will reboot.
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Playback buttons
Note: when the monitor resolution is VGA800*600, the time search interface will appear a hide button, click this button,
the whole interface can be expanded.
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5.4 Image
In this interface, user can set start, end time and channels to search the captured images and save, lock or delete these images.
There are at most 2000 images which can be saved in the SATA disk. If there are more images saved in the SATA disks than
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2000 images, those additional images will supersede prior images. Double click the image with the left mouse to automatically
playback from the time of the image captured.
5.5 Backup
This unit supports backup by USB Flash. User can also make backup by IE browser via internet. Refer to 7.3.2 Remote backup.
Step1: enter into backup configuration; refer to Fig 5-4:
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6 Manage DVR
6.1 Check system information
Check system information includes five submenus: system, event, log, network and online user.
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2. Advanced
User may check model, S/N, firmware, health status of the disk in this interface. User also can monitor the temperature, internal
circuit, dielectric material of the disk, analysis the potential problems of the disk and warn so as to protect its data.
6.3 Upgrade
At present, it only supports USB update. Get the software from your vendor when there is a new software version, and make
sure it is corresponding with the DVR. User can check the USB information in Disk management.
Upgrade method: the user needs to copy the upgrade software which gets from vendor into the USB storage device and then
connect to the USB port. Enter MenuUpgrade, the upgrade software name is displayed in the upgrade list box, select that
software and then click upgrade button. It will upgrade automatically. Please wait for a while when the system is rebooted.
Never cut off power during upgrading.
6.4 Logoff
Click Log off icon, a log off dialogue box will popup, click OK button, the device will log off. If user wants to log in again, click
icon to enter into user name and password to re-login.
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7 Remote Surveillance
7.1 IE Remote Surveillance
In order to view the DVR from a network it must be connected to a LAN/WAN or internet. The network setup should be done
accordingly. Please refer to 4.6 Network Setup. This DVR supports IE browser, on Windows XP and Vista platform.
7.1.1 On LAN
Step 1: Enter into the DVRs Main MenuSetupNetwork interface to input IP address, Subnet Mask, etc .If using DHCP,
please enable DHCP in both the DVR and the router.
Step 2: Enter Record Setup to set network video parameters like resolution, frame rate etc.
Step 3: Open IE on a computer on the same network. Input the IP address of the DVR in IE address bar and press enter.
Step 4: IE will download ActiveX component automatically. Enter the username and password in the subsequent window
Notice: If HTTP port is not 80, other number instead, need add the port number after IP address. For example, set HTTP
port as 82, need input IP address like 192.168.0.25:82.
User name and password here are the same with that used on the DVR. The default is admin and 123456.
7.1.2 On WAN
There are two ways for the DVR to connect to internet.
1. Connect the DVR to internet through router or virtual server
Step 1: Enter into the DVRs Main MenuSetupNetwork interface to input IP address, Subnet Mask, etc. If using DHCP,
please enable DHCP in both the DVR and router.
Step 2: Forward IP address and port number in Virtual Server setup of the router or virtual server. Configure the firewall to allow
accessing the DVR. (If the user has enabled the UPnP function in both the DVR and router, he can skip this step.)
Step 4: If users want to utilize dynamic domain name, please apply for a domain name in a DNS server supported by the DVR
or router. Then add to the DVR or router.
This unit supports www.dns2p.comwww.meibu.comwww.dyndns.comand www.no-ip.com.
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Step 5: Open IE browser, input IP address, or dynamic domain name and enter. If HTTP port is not 80, add the port number
after IP address or domain name.
Step 6: IE will download ActiveX automatically. Then a window pops up and asks for user name and password. Input name and
password correctly, and enter to view.
Note: If you cannot download and install ActiveX, please refer to Appendix A FAQ Q8.
2. Connect the DVR to internet directly.
Step 1: Enter into the DVRs Main MenuSetupNetwork interface to enable PPPoE and then input user name and password
received from your ISP. Next, click Apply. The DVR will connect to the server and would give a confirmation message.
Step 2: When accessing the remote interface of DVR, user can input WAN IP to access directly (user can enter into Main
menuInformationNetwork interface to check IP address). The browser will download Active X control
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7.2.1 On LAN
Step 1: After starting Apple computer, click icon. The following window will pop up. Please select System
PreferencesInternet &Wirelessclick Network
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Step 2: Enter into Network interface and then click Ethernet Connected to check the internet connection of Apple PC.
Step 3: After acquiring the IP address, Subnet Mask and so on, please enter into the DVRs Main MenuSetupNetwork
interface to manually input IP address, Subnet Mask and Gateway according to the configuration of PC. The network segment
should be the same as the PC. If using DHCP, please enable DHCP in the DVR and router.
Step 4: After finishing the above information, users can enter LAN IP and http port in the Safari browser. For example: input
http://192.168.1.100:81(here 192.168.1.100 is LAN IP of DVR, 81 is the http port of DVR). Click button, the browser will
download Active X control as shown below:
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Step 5: Click icon and then select the Active X control, the welcome interface will be shown. Click ContinueInstall
buttonthe following window will pop up
Input the name and password of Apple PC and then click OK to install this Active X control.
Step 6: After finishing installing the Active X control, please quit from the Safari browser. Right click icon on the desktop
and then select Quit button to quit the browser. Then restart Safari browser. Input the IP address and http port to enter into the
login interface of DVR.
7.2.2 On WAN
There are also two ways for DVR to connect to Internet.
1. Connect the DVR to internet through router or virtual server
Step 1: The network setups are the same as step one to step four of point 1 on WAN of IE remote surveillance.
Step 2: Enter WAN IP and http port in the Safari browser to install the Active control. The concrete steps are the same as step 5
and 6 of Chapter 7.2.1.
2. Connect the DVR to internet directly.
Step 1: The network setups are the same as step one of point 2 on WAN of IE remote surveillance.
Step 2: Enter WAN IP and http port in the Safari browser to install the Active control. The concrete steps are the same as step 5
and 6 of Chapter 7.2.1.
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Note: click button to record manual and the record file will be saved in users PC.
Screen display mode:
Click the icon beside the screen display mode, channel select dialog will appear as below:
Take 8-channel DVR for example: user can tick off
channels form 1-ch to 8-ch at random to display the live
pictures, 6 channels can be selected at most. Then click
OK button to confirm the setting.
Snap pictures Fig 7-3 Channel select dialog
Click Snap icon, the system will automatically capture pictures and save those pictures in the computer.
User should set up the save path for those picture in the Remote Preview interfaceConfigurationLocal configuration.
Color adjustment:
Drag the slide bar to adjust Brightness, Contrast, Hue, and Saturation. Click Default to reset them to original value.
Buttons Description
Drag the scroll bar to adjust the brightness of channel
Drag the scroll bar to adjust the contrast of channel
Drag the scroll bar to adjust the saturation of channel
Drag the scroll bar to adjust the hue of channel
Click this button to recover the default value of brightness, contrast,
saturation and hue.
Save the adjustment
PTZ control
Please connect speed dome to the device via RS485 firstly, make sure the protocol of the speed dome is supported by the
device and set the relative parameters manually. User can control the dome up, down, right, left or stop rotating on Control
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Center, adjust rotation speed, Iris and zoom, focus on the dome, and set the presets, etc.
Buttons definition:
Buttons Description
means the dome rotate up. means the dome rotate up left.
means the dome rotate up right means the dome rotate down.
means the dome rotate left down. means the dome rotate right
down. means the dome rotate left. means the dome rotate right.
means the dome stop rotating.
Drag the scroll bar to adjust rotating speed of the dome.
'Iris' button. Click button near 'Iris' button to increase light of the
dome. Click button near 'Iris' button to decrease light of the dome.
'Zoom' button. Click button near 'Zoom' button to zoom in the locale
picture of this camera. Click button near 'Zoom' button to zoom out
the locale picture of this camera.
'Focus' button. Click button near 'Focus' button to have long focus.
Click button near 'Focus' button to have short focus.
Go to the Preset
Select and do auto cruise
Track
Auto scan
Wiper button
Light button
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Click the right mouse on the live interface, a pull-down menu will appear as below
By Time Search:
Step1: Enter into Searchtime search; refer to Fig 7-6:
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File Management
Step1: Enter into Searchfile management; refer to Fig 7-9:
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user configuration. User should firstly select an item in the menu list on the left, and then setup the relative parameters. When
one user setup parameters of a certain item, others cannot setup this one. Click Config to enter into the below interface refer to
Fig 7-11:
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8 Mobile Surveillance
This DVR supports mobile surveillance by Iphone, Gphoneblackberry or smart phones with Windows mobile and symbian OS.
At the same time, it supports 3G network. We tested Dopod D600 (WM5) and Dopod S1 (WM6), which work fine with the DVR.
It wants to make mobile surveillance, need first enable network service on the DVR, and refer to Chapter 4.6 Network
configuration. The below is the use instructions on mobile client end for two OS.
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Step5Input the servers address, ID and password respectively in the columns of Server, User and Password, and click
Go to log on the server. It will show the picture if access successfully. Refer below picture in the left:
Step6Camera 1 is the default channel after login. Change the channel in rolling-down menu of Channel: refer below picture
in the right:
Step1Firstly enable the network access on mobile phone. Then run Web browser.
Step2Input the DVR servers IP address in a new-built bookmark. Click this bookmark to connect to the DVR.
Step3A welcome window will pop up and requires a package. Click the software name to download.
Step4A security windows will pop up after downloading and ask if install the package. Click YES to install.
Step5A Scam shortcut icon appears on the system menu after finished.
Step6Run Scam program. It will enter a function interface. Refer picture in the left:
Step7Click System setting--->Login Setting to enter login interface. Refer picture in the right:
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Step 3: Click SuperCam, enter into introduce interface and then click FREE, it will change into INSTALL
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Step 4: Input iTunes Store password and then click OK, the software will be installed automatically.
Note: if it was the first time for user to operate, please enter user ID; if there is no Store account, user needs to apply
one.
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Step 1: Install iTunes store in PC and then login Step 2: Connect iPhone and PC
Step 3: Enable search function to search SuperCam Step 4: Click free application button
Enter servers IP address (or domain name), user name and password
Click Remember server to save the setting; click button can quick input saved server address, user name and password.
2. Main Interface
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Group Set the cruise line Speed Rotate speed of the PTZ
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7. Config interface
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8.4 The installation & operation methods for Android mobile clients
Software Installation
Step 5: user can view the download and install process in notifications; finished download, the software will install automatically.
Login
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Enter into servers IP address (or domain name), users ID and password.
Click Remember server to save the setting; click button can quick input saved server address, user name and password.
Main menu
Live view
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( Fig 1 Fig 2
Snap record
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Previous Next
Record playback
Play/pause
Full screen
stop
Fig 3 Fig 4
Click the record file (Fig 3) to playback (Fig 4)
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Server list
Config interface
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8.5 Installation and operation Methods for BlackBerry Mobile phone Client
8.5.1 Installation instruction for BlackBerry Mobile phone Client
1. Open the browser of BlackBerry phone and enter sever address
2. Click SuperCam to link
3. Click Download button on the popup interface and the download progress will be shown.
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Note: If the software fails to download, please check in accordance with the following steps:
1. Check whether the network of mobile phone is normal or not
2. Check whether DVR server connect network normally or not
3. Modify the option of Browser Configuration.
1) Enter into Menu->Option->Browser Configuration; configure referring to the following figure.
NoteWhen user used the SuperCam software in mobile phone with touch screen, there will be compatible problem.
Solution: Enter into Options Menu->Advance options->Applications->SuperCam and click Disable Compatibility button. This
problem will be solved.
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Playback playback record file Image image view Live live view
Log log record Server List device list Settings software setting
Information device information Help software Logoff logoff and return
view help center to login interface
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3. Live view
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4. Server list
5. Software configuration
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6. Information view
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Appendix A FAQ
Q1. Why the DVR cannot start after connected to the power?
a. The adapter has been damaged. Please change an adapter
b. The power of the adapter is not enough. Please remove the HDD to check
c. Hardware problem
Q2. There is not menu output or only has live image display
a. Check up whether other devices can display menu or long press ESC key to wait for login dialog box to appear.
Q4. Why are no images displayed on parts or all of the channels of the DVR?
a. Connection problem. Please check the cable and the ports of camera and DVR.
b. Camera problem. Please check the cameras.
c. The video format of the DVR is different from that of the cameras. Please change DVR system format.
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Q12: How to handle the situation when codec Control is blocked to install in the VISTA or Win7 system?
If user gets this problem, may have two ways to fix it:
a. Enter Control PanelUser Account and Family Safety User Account Control(refer to below picture); click Turn User
Account on or off. Cancel Use User Account Control (UAC) to help protect your computer.
b. Right click IE browser (refer to Fig 12-2), select Run as administrator to run browser.
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