Aircraft Maintenance Engineer Apprentice

Aircraft Maintenance
OCCUPATION DESCRIPTION
The Aircraft Maintenance Engineer Apprentice is an individual still learning the job, and is required to sit for all
requisite qualifying knowledge and practical tests and examinations, and presents himself/herself for evaluation
by CAAS examiners or appointed interviewers upon completion of the apprenticeship for confirmation as a Licensed
Aircraft Maintenance Engineer.

On the job, he performs aircraft maintenance and other tasks under the supervision of a Licensed Aircraft Maintenance
Engineer. He also engages in continuous training on troubleshooting of aircraft components and systems appropriate to
his specialisation.

SKILLS CATEGORY SKILL

Legislation and Regulation • Apply Basic Human Factors and Error Management
• Interpret Basic Regulation Requirements

Operations Production • Use Hand Tools

People and Relationship Management • Communicate and Relate Effectively at the Workplace
• Work in a Team

Personal Management • Adapt to Change

and Development
• Apply Emotional Competence to Manage Self at the Workplace
• Develop Personal Effectiveness at Operations Level
• Maintain Personal Presentation and Employability at Operations Level

Productivity and Innovation • Apply 5S Techniques

• Apply Continuous Process Improvement Techniques

Quality • Apply Quality Systems

Workplace Safety and Health • Apply Workplace Safety and Health Practices
Trainee Maintenance Technician
Aircraft Maintenance
OCCUPATION DESCRIPTION
The Trainee Maintenance Technician is an individual learning the job, and performs aircraft maintenance tasks under
supervision and in accordance with relevant technical manuals, company procedures and specified safety precautions.

He/she assists the team leader to ensure all housekeeping tasks and requirements are maintained.

The Trainee Maintenance Technician also attends classroom and practical lessons as required and sits for the requisite
qualifying knowledge and practical tests.

SKILLS CATEGORY SKILL

Legislation and Regulation • Apply Basic Human Factors and Error Management
• Interpret Basic Regulation Requirements

Operations Production • Use Hand Tools

People and Relationship Management • Communicate and Relate Effectively at the Workplace
• Work in a Team

Personal Management • Adapt to Change

and Development
• Apply Emotional Competence to Manage Self at the Workplace
• Develop Personal Effectiveness at Operations Level
• Maintain Personal Presentation and Employability at Operations Level

Productivity and Innovation • Apply 5S Techniques

• Apply Continuous Process Improvement Techniques

Quality • Apply Quality Systems

Workplace Safety and Health • Apply Workplace Safety and Health Practices
General Worker/Operator
Aircraft Maintenance
OCCUPATION DESCRIPTION
The General Worker/Operator performs housekeeping tasks, meeting the organisational requirements to ensure work space
efficiency and effectiveness.

He/she takes instructions from his section lead and performs all general duties as required.

The General Worker/Operator also assists in moving aircraft components, equipment and materials from the store to the
respective work areas.

SKILLS CATEGORY SKILL

Legislation and Regulation • Apply Basic Human Factors and Error Management
• Interpret Basic Regulation Requirements

People and Relationship Management • Communicate and Relate Effectively at the Workplace
• Work in a Team

Personal Management • Adapt to Change

and Development
• Apply Emotional Competence to Manage Self at the Workplace
• Develop Personal Effectiveness at Operations Level
• Maintain Personal Presentation and Employability at Operations Level

Productivity and Innovation • Apply 5S Techniques

• Apply Continuous Process Improvement Techniques

Quality • Apply Quality Systems

Workplace Safety and Health • Apply Workplace Safety and Health Practices
• Perform General Housekeeping Duties to Maintain Clean Environment
Store Assistant
Aircraft Maintenance
OCCUPATION DESCRIPTION
The Store Assistant is responsible for updating stock levels in the inventory data system.

He/she is aware of the importance of inventory control and maintains adequate stock levels to avoid overstocking,
obsolescence and aged lots.

He is familiar with the store layout and rotates stock in accordance with organisational guidelines to avoid wastage, and
ensures handling and storage meets the required standards.

The Store Assistant ensures all areas of the stores are clean and tidy at all times.

SKILLS CATEGORY SKILL

Legislation and Regulation • Apply Basic Human Factors and Error Management
• Interpret Basic Regulation Requirements

People and Relationship Management • Communicate and Relate Effectively at the Workplace
• Work in a Team

Personal Management • Adapt to Change

and Development
• Apply Emotional Competence to Manage Self at the Workplace
• Develop Personal Effectiveness at Operations Level
• Maintain Personal Presentation and Employability at Operations Level

Productivity and Innovation • Apply 5S Techniques

• Apply Continuous Process Improvement Techniques

Quality • Apply Quality Systems

Workplace Safety and Health • Apply Workplace Safety and Health Practices
• Perform Basic Safety Practices and Documentation
Technician (Mechanical)
Aircraft Maintenance
OCCUPATION DESCRIPTION
The Technician (Mechanical) performs maintenance work on all related systems, in accordance with technical
manuals and organisational procedures, and documents all the tasks completed. The Technician (Mechanical) also
performs continuous process improvement.

He/she may also be authorised by the company to perform quality control and assist in non-destructive testing
functions in accordance with organisational procedure.

Quality Control:
He inspects parts received (from suppliers) for conformity to specifications as stated and registers non-conformity
as required.

He monitors and ensures smooth flow of parts for inspection to avoid bottlenecks.

He also maintains the organisation’s technical library.

He receives, inspects and documents incoming materials, spares and components and ensures specification
conformity and proper storage in accordance to organisational requirements.

He also performs despatch inspection, packs, prepares shipping documents and arranges delivery with transport
companies to send the serviced items to their respective owners.

Non-Destructive Testing (Level 1):

He maintains all non-destructive test equipment at their required functionality to perform the tests specified in
the works instructions.

He prepares and determines the acceptance of surface condition of parts and components prior to conducting the
appropriate tests.

He also liaises with engineering, inspection and other personnel as required to assist in researching and solving
NDT process problems.

SKILLS CATEGORY SKILL

Legislation and Regulation • Apply Basic Human Factors and Error Management
• Interpret Basic Regulation Requirements

Maintenance • Maintain Aircraft Cabin Equipment and Furnishings

• Maintain Aircraft Fuel and Engine Systems
• Maintain Airframe Systems
• Maintain Composite Structures
• Maintain Sheet Metal Structures
• Perform Aircraft General Maintenance
• Perform Electrical Wiring Interconnection System Maintenance
• Perform Welding

Operations Production • Use Hand Tools

People and Relationship • Communicate and Relate Effectively at the Workplace

Management
• Work in a Team

Personal Management • Adapt to Change

and Development
• Apply Emotional Competence to Manage Self at the Workplace
• Develop Personal Effectiveness at Operations Level
• Maintain Personal Presentation and Employability at Operations Level
Technician (Mechanical)
Aircraft Maintenance
SKILLS CATEGORY SKILL

Planning and Implementation • Display Critical Thinking and Analytical Skill

Productivity and Innovation • Apply Basic ‘Lean’ Techniques in the Workplace

• Apply Continuous Process Improvement Techniques
• Apply Lean Thinking in the Workplace

Quality • Apply ISO 9001 Quality Management System to Audit Requirements

• Apply Quality Systems
• Conduct Internal Audits on Management System

Specialised Processes • Perform Eddy Current Inspections (Basic)

• Perform Liquid Penetrant Inspections (Basic)
• Perform Magnetic Particle Inspections (Basic)
• Perform Radiographic Inspections (Basic)
• Perform Ultrasonic Inspections (Basic)

Workplace Safety and Health • Perform Basic Safety Practices and Documentation
• Apply Workplace Safety and Health Practices
Technician (Avionics)
Aircraft Maintenance
OCCUPATION DESCRIPTION
The Technician (Avionics) performs maintenance work on all avionics systems, in accordance with technical
manuals and organisational procedures, and documents all the tasks completed. The Technician (Avionics) also
performs continuous process improvement.

He/she may also be authorised by the company to perform quality control in accordance with organisational procedure.

Quality Control:
He inspects parts received (from suppliers) for conformity to specifications as stated and registers non-conformity
as required.

He monitors and ensures smooth flow of parts for inspection to avoid bottlenecks.

He also maintains the organisation’s technical library.

He receives, inspects and documents incoming materials, spares and components and ensures specification
conformity and proper storage in accordance to organisational requirements.

He also performs despatch inspection, packs, prepares shipping documents and arranges delivery with transport
companies to send the serviced items to their respective owners.

SKILLS CATEGORY SKILL

Legislation and Regulation • Apply Basic Human Factors and Error Management
• Interpret Basic Regulation Requirements

Maintenance • Maintain Aircraft Communication Systems

• Maintain Aircraft Electrical Systems
• Maintain Aircraft Environmental Systems
• Maintain Aircraft Fuel and Engine Electrical Systems
• Maintain Aircraft Instrument Systems
• Maintain Aircraft Navigation and Autoflight (Automated Flight) Systems
• Maintain Airframe Electrical Systems
• Perform Aircraft General Maintenance
• Perform Electrical Measurements
• Perform Electrical Terminations and Connections
• Perform Electrical Wiring Interconnection System Maintenance

Operations Production • Use Hand Tools

People and Relationship Management • Communicate and Relate Effectively at the Workplace
• Work in a Team

Personal Management • Adapt to Change

and Development
• Apply Emotional Competence to Manage Self at the Workplace
• Develop Personal Effectiveness at Operations Level
• Maintain Personal Presentation and Employability at Operations Level

Planning and Implementation • Display Critical Thinking and Analytical Skill

Technician (Avionics)
Aircraft Maintenance
SKILLS CATEGORY SKILL

Productivity and Innovation • Apply Basic ‘Lean’ Techniques in the Workplace

• Apply Continuous Process Improvement Techniques
• Apply Lean Thinking in the Workplace

Quality • Apply ISO 9001 Quality Management System to Audit Requirements

• Apply Quality Systems
• Conduct Internal Audits on Management System

Workplace Safety and Health • Apply Workplace Safety and Health Practices
• Perform Basic Safety Practices and Documentation
Planning Assistant
Aircraft Maintenance
OCCUPATION DESCRIPTION
The Planning Assistant prepares sub-contract orders for outsourced repair works and procurement, and checks
the accuracy of invoices received in consultation with the purchasing departments. He/she submits warranty
claims to the original equipment manufacturer (OEM) and resolves disputes in consultation with various
departments as required.

The Planning Assistant also performs continuous process improvement and participates in problem-solving teams
with internal departments in the organisation.

SKILLS CATEGORY SKILL

Legislation and Regulation • Apply Basic Human Factors and Error Management
• Interpret Basic Regulation Requirements

People and Relationship Management • Communicate and Relate Effectively at the Workplace
• Work in a Team

Personal Management • Adapt to Change

and Development
• Apply Emotional Competence to Manage Self at the Workplace
• Develop Personal Effectiveness at Operations Level
• Maintain Personal Presentation and Employability at Operations Level

Planning and Implementation • Display Critical Thinking and Analytical Skill

Productivity and Innovation • Apply Basic ‘Lean’ Techniques in the Workplace

• Apply Continuous Process Improvement Techniques
• Apply Lean Thinking in the Workplace

Project Management • Perform Project Planning

Quality • Apply Quality Systems

Workplace Safety and Health • Perform Basic Safety Practices and Documentation
Cat A Certifying Technician
Aircraft Maintenance
OCCUPATION DESCRIPTION
The Category A (Cat A) Certifying Technician performs minor and simple scheduled line and base maintenance tasks
within the limit specified in the authorisation certificate.

He/she tests serviceability of aircraft line replacement units using test switches, built-in test equipment (BITE) and
other specialised test equipment. He also carries out routine fluid servicing of hydraulic and other systems.

The Cat A Certifying Technician participates in problem-solving teams with internal departments and performs
continuous process improvement.

He is authorised to issue certificates of release to service, following minor scheduled line, and completion of simple
tasks in line and base maintenance, within the limit of tasks specified in the authorisation certificate.

SKILLS CATEGORY SKILL

Analytical, Conceptual and Evaluative • Solve Problems and Make Decisions at Supervisory Level

Human Resource • Assess Competence

• Facilitate Workplace Learning

Legislation and Regulation • Apply Basic Human Factors and Error Management
• Apply Principles of Aviation Legislation
• Interpret Basic Regulation Requirements

Maintenance • Maintain Aeroplane Propeller (Basic)

• Perform Aircraft General Maintenance

Operations Planning • Plan Resources to Meet Production Processes

• Use Hand Tools

People and Relationship Management • Facilitate Effective Communication and Engagement at the Workplace
• Facilitate Effective Work Teams

Personal Management • Apply Emotional Competence to Manage Self and Team at the Workplace
and Development
• Develop Personal Effectiveness at Supervisory Level

Planning and Implementation • Display Critical Thinking and Analytical Skill

Productivity and Innovation • Apply Basic ‘Lean’ Techniques in the Workplace

• Apply Lean Thinking in the Workplace
• Supervise Work Improvement Processes

Project Management • Perform Project Planning

Quality • Apply Quality Systems

Cat A Certifying Technician
Aircraft Maintenance
SKILLS CATEGORY SKILL

Technical and • Apply Principles of Aerodynamics (Basic)

Engineering Fundamentals
• Apply Principles of Digital Techniques (Basic)
• Apply Principles of Electrical Fundamentals (Basic)
• Apply Principles of Gas Turbine Engine (Basic)
• Apply Principles of Human Factors
• Apply Principles of Turbine Aeroplane Aerodynamics, Structures and Systems (Basic)
• Perform Aerospace Maintenance Practices (Basic)
• Select Aerospace Materials and Hardware (Basic)

Workplace Safety and Health • Perform Basic Safety Practices and Documentation
• Supervise Manufacturing Work for Workplace Safety and Health
Senior Technician (Mechanical)
Aircraft Maintenance
OCCUPATION DESCRIPTION
The Senior Technician (Mechanical) supervises a team of technicians performing maintenance tasks, investigates
faults and failures of related systems and proposes appropriate remedial actions to restore those systems to
required working order.

The Senior Technician (Mechanical) mentors and conducts appropriate training for trainee aircraft technicians and
engages in continuous process improvement.

He/she may also be authorised by the company to perform quality control and non-destructive testing functions in
accordance with organisational procedure.

Quality Control:
He supervises the visual inspection of all deliveries in accordance with stipulated inspection procedures to ensure
compliance to the purchase and repair requirements, and ensure that non-conformance reports are filed when required.

He conducts audits to ensure that all repair work done on systems and components are in accordance with the
Original Equipment Manufacturer (OEM) and organisation’s prescribed procedures and standards and ensures that
non-conformances are tracked and actions are taken to rectify them.

Non-Destructive Testing (Level 2):

He performs visual inspection and non-destructive testing of welds, forgings, casting and machined parts in accordance
with company procedures, customers’ requirements and other contractual documents and maintains accurate records
of all inspection activities.

He ensures that all non-destructive testing is carried out in accordance with quality standards as stated in respective
manuals and also ensures compliance with the environmental and health safety standards.

SKILLS CATEGORY SKILL

Analytical, Conceptual and Evaluative • Solve Problems and Make Decisions at Supervisory Level

Human Resource • Assess Competence

• Facilitate Workplace Learning

Legislation and Regulation • Apply Basic Human Factors and Error Management
• Apply Principles of Aviation Legislation
• Interpret Basic Regulation Requirements

Maintenance • Maintain Aircraft Cabin Equipment and Furnishings

• Maintain Aircraft Fuel and Engine Systems
• Maintain Airframe Systems
• Maintain Composite Structures
• Maintain Sheet Metal Structures
• Perform Electrical Wiring Interconnection System (EWIS) Maintenance
• Perform Aircraft General Maintenance
• Perform Welding
• Perform Welding Inspections

Operations Production • Plan Resources to Meet Production Processes

• Use Hand Tools
Senior Technician (Mechanical)
Aircraft Maintenance
SKILLS CATEGORY SKILL

People and Relationship Management • Facilitate Effective Communication and Engagement at the Workplace
• Facilitate Effective Work Teams

Personal Management • Apply Emotional Competence to Manage Self and Team at the Workplace
and Development
• Develop Personal Effectiveness at Supervisory Level

Planning and Implementation • Display Critical Thinking and Analytical Skill

Productivity and Innovation • Apply Basic ‘Lean’ Techniques in the Workplace

• Apply Lean Thinking in the Workplace
• Supervise Work Improvement Processes

Project Management • Perform Project Planning

Quality • Apply ISO 9001 Quality Management System to Audit Requirements

• Apply Quality Systems
• Conduct Internal Audits on Management System
• Perform Calibration and Testing for Measuring Instruments
• Perform Visual Testing
• Supervise Quality Procedures

Specialised Processes • Perform Eddy Current Inspections (Advanced)

• Perform Liquid Penetrant Inspections (Advanced)
• Perform Magnetic Particle Inspections (Advanced)
• Perform Radiographic Inspections (Advanced)
• Perform Ultrasonic Inspections (Advanced)

Workplace Safety and Health • Perform Basic Safety Practices and Documentation
• Supervise Manufacturing Work for Workplace Safety and Health
Senior Technician (Avionics)
Aircraft Maintenance
OCCUPATION DESCRIPTION
The Senior Technician (Avionics) supervises a team of technicians performing maintenance tasks, investigates faults and
failures of avionic systems and proposes appropriate remedial actions to restore the systems to required working order.

The Senior Technician (Avionics) mentors and also conducts appropriate training for trainee avionics technicians and
engages in continuous process improvement.

He/she may also be authorised by the company to perform quality control functions in accordance with
organisational procedure.

Quality Control:
He supervises the visual inspection of all deliveries in accordance with stipulated inspection procedures to ensure
compliance to the purchase and repair requirements, and that non-conformance reports are filed when required.

He conducts audits to ensure that all repair work done on systems and components are in accordance with the
original equipment manufacturer (OEM) and organisation’s prescribed procedures and standards, and ensures
that non-conformances are tracked and actions are taken to rectify them.

SKILLS CATEGORY SKILL

Analytical, Conceptual and Evaluative • Solve Problems and Make Decisions at Supervisory Level

Human Resource • Assess Competence

• Facilitate Workplace Learning

Legislation and Regulation • Apply Basic Human Factors and Error Management
• Apply Principles of Aviation Legislation
• Interpret Basic Regulation Requirements

Maintenance • Maintain Aircraft Communication Systems

• Maintain Aircraft Electrical Systems
• Maintain Aircraft Environmental Systems
• Maintain Aircraft Fuel and Engine Electrical Systems
• Maintain Aircraft Instrument Systems
• Maintain Aircraft Navigation and Autoflight (Automated Flight) Systems
• Maintain Airframe Electrical Systems
• Perform Aircraft General Maintenance
• Perform Electrical Measurements
• Perform Electrical Terminations and Connections
• Perform Electrical Wiring Interconnection System (EWIS) Maintenance

Operations Production • Plan Resources to Meet Production Processes

• Use Hand Tools

People and Relationship Management • Facilitate Effective Communication and Engagement at the Workplace
• Facilitate Effective Work Teams

Personal Management • Apply Emotional Competence to Manage Self and Team at the Workplace
and Development
• Develop Personal Effectiveness at Supervisory Level
Senior Technician (Avionics)
Aircraft Maintenance
SKILLS CATEGORY SKILL

Planning and Implementation • Display Critical Thinking and Analytical Skill

Productivity and Innovation • Apply Basic ‘Lean’ Techniques in the Workplace

• Apply Lean Thinking in the Workplace
• Supervise Work Improvement Processes

Project Management • Perform Project Planning

Quality • Apply ISO 9001 Quality Management System to Audit Requirements

• Apply Quality Systems
• Conduct Internal Audits on Management System
• Perform Calibration and Testing for Measuring Instruments
• Perform Visual Testing
• Supervise Quality Procedures

Workplace Safety and Health • Perform Basic Safety Practices and Documentation
• Supervise Manufacturing Work for Workplace Safety and Health
Planning Supervisor
Aircraft Maintenance
OCCUPATION DESCRIPTION
The Planning Supervisor prepares sub-contract requisitions for outsourced repair works, processes and monitors
repairs and warranties and generates bills of materials.

He/she plans maintenance works, releases and updates maintenance orders. He also schedules and conducts regular
reviews with key vendors and sub-contractors.

The Planning Supervisor also performs continuous process improvement and participates in problem-solving teams
with other departments within the organisation.

SKILLS CATEGORY SKILL

Analytical, Conceptual and Evaluative • Solve Problems and Make Decisions at Supervisory Level

Human Resource • Assess Competence

• Facilitate Workplace Learning

Legislation and Regulation • Apply Basic Human Factors and Error Management
• Interpret Basic Regulation Requirements

Operations Planning • Plan Resources to Meet Production Processes

People and Relationship Management • Facilitate Effective Communication and Engagement at the Workplace
• Facilitate Effective Work Teams

Personal Management • Apply Emotional Competence to Manage Self and Team at the Workplace
and Development
• Develop Personal Effectiveness at Supervisory Level

Planning and Implementation • Display Critical Thinking and Analytical Skill

Productivity and Innovation • Apply Basic ‘Lean’ Techniques in the Workplace

• Apply Lean Thinking in the Workplace
• Supervise Work Improvement Processes

Project Management • Apply Project Cost Management Techniques

• Apply Project Scope Management Techniques
• Apply Project Time Management Techniques
• Implement Project Administration Processes
• Perform Project Planning

Quality • Apply Quality Systems

Workplace Safety and Health • Perform Basic Safety Practices and Documentation
Licensed Aircraft Maintenance Engineer - Cat C
Aircraft Maintenance
OCCUPATION DESCRIPTION
The Licensed Aircraft Maintenance Engineer – Category C (Cat C) manages aircraft maintenance tasks to ensure
conformity to the maintenance manual as well as regulatory requirements, and issues certificates of release to service,
following base maintenance on aircraft.

He/she is responsible for the promotion and practice of a safety culture amongst the maintenance teams and
participates in quality improvement activities.

He conducts continuous improvements on maintenance tasks for on-time delivery and man-hour saving, develops
strategies and priorities for critical customer issues, participates in problem-solving, leads regular reviews with key
suppliers and establishes best practices on process improvements to enhance productivity.

The Licensed Aircraft Maintenance Engineer - Cat C is also responsible for developing and conducting training for
new hires.

SKILLS CATEGORY SKILL

Human Resource • Appraise and Evaluate Staff

• Assess Competence
• Develop and Review Competency-Based Assessments
• Develop On-the-Job Training Programmes

Leadership • Lead Team Leaders to Develop Business Strategies and Governance Management

Legislation and Regulation • Apply Basic Human Factors and Error Management
• Apply Principles of Aviation Legislation
• Interpret Basic Regulation Requirements

People and Relationship Management • Develop a Work Team

• Lead Workplace Communication and Engagement

People Management and Development • Manage Workplace Challenges with Resilience

Personal Management • Develop Personal Effectiveness at Supervisory Level

and Development

Planning and Implementation • Display Critical Thinking and Analytical Skill

Productivity and Innovation • Apply Eight Disciplines (8D) Methodology Problem-solving Approach
• Apply Failure Mode and Effect Analysis
• Apply Guided Innovation and Improvement Methods
• Implement Lean Six Sigma
• Manage Enterprise Productivity Improvement Methodologies
• Manage Productivity Improvement to Achieve Business Objectives
• Supervise Work Improvement Processes

Project Management • Apply Project Management Skill

Quality • Implement Quality Procedures

Licensed Aircraft Maintenance Engineer - Cat C
Aircraft Maintenance
SKILLS CATEGORY SKILL

Technical and • Apply Principles of Aerodynamics (Advanced)

Engineering Fundamentals
• Apply Principles of Aircraft Aerodynamics, Structures and Systems (Advanced)
• Apply Principles of Digital Techniques (Advanced)
• Apply Principles of Electrical Fundamentals (Advanced)
• Apply Principles of Electronic Fundamentals (Advanced)
• Apply Principles of Gas Turbine Engine (Advanced)
• Apply Principles of Human Factors
• Apply Principles of Propulsion (Advanced)

• Apply Principles of Turbine Aeroplane Aerodynamics,

Structure and Systems (Advanced)
• Perform Aerospace Maintenance Practices (Advanced)
• Select Aerospace Materials and Hardware (Advanced)

Workplace Safety and Health • Supervise Manufacturing Work for Workplace Safety and Health
Licensed Aircraft Maintenance
Aircraft
EngineerMaintenance
- B1 (Mechanical)
OCCUPATION DESCRIPTION
A Licensed Aircraft Maintenance Engineer – B1 (Mechanical)’s primary duties include performing and supervising
maintenance activities to ensure work is conducted in an airworthy manner and meets the required quality standards,
conducting and certifying aircraft maintenance tasks in compliance with the approved procedures of the Civil Aviation
Authority of Singapore, original equipment manufacturer (OEM) and own organisation.

He/she is responsible for the promotion and practice of a safety culture amongst the maintenance teams and
participates in quality improvements activities.

He is authorised to issue certificates of release to service for aircrafts, following maintenance of the aircraft structure,
power plant, mechanical and electrical systems, and following replacement of avionics line replaceable units that
require only simple tests to prove their serviceability.

SKILLS CATEGORY SKILL

Human Resource • Appraise and Evaluate Staff

• Assess Competence
• Develop and Review Competency-Based Assessments
• Develop On-the-Job Training Programmes

Leadership • Lead Team Leaders to Develop Business Strategies and Governance Management

Legislation and Regulation • Apply Basic Human Factors and Error Management
• Apply Principles of Aviation Legislation
• Interpret Basic Regulation Requirements

Maintenance • Maintain Aeroplane Propeller (Advanced)

People and Relationship Management • Develop a Work Team

• Lead Workplace Communication and Engagement

People Management and Development • Manage Workplace Challenges with Resilience

Personal Management • Develop Personal Effectiveness at Supervisory Level

and Development

Planning and Implementation • Display Critical Thinking and Analytical Skill

Productivity and Innovation • Apply Eight Disciplines (8D) Methodology Problem-solving Approach
• Apply Failure Mode and Effect Analysis
• Apply Guided Innovation and Improvement Methods
• Implement Lean Six Sigma
• Manage Enterprise Productivity Improvement Methodologies
• Manage Productivity Improvement to Achieve Business Objectives
• Supervise Work Improvement Processes

Project Management • Apply Project Management Skill

Quality • Implement Quality Procedures

Licensed Aircraft Maintenance
Aircraft
EngineerMainte nance
- B1 (Mechanical)
SKILLS CATEGORY SKILL

Specialised Processes • Apply Design Techniques for Advanced Composites

• Apply Failure Analysis for Composites
• Apply Repair Techniques for Composites
• Formulate Weldment Quality Requirements
• Manage Welding Operations

Technical and • Apply Principles of Aerodynamics (Advanced)

Engineering Fundamentals
• Apply Principles of Digital Techniques (Advanced)
• Apply Principles of Electrical Fundamentals (Advanced)
• Apply Principles of Electronic Fundamentals (Advanced)
• Apply Principles of Gas Turbine Engine (Advanced)
• Apply Principles of Human Factors
• Apply Principles of Turbine Aeroplane Aerodynamics,
Structure and Systems (Advanced)
• Perform Aerospace Maintenance Practices (Advanced)
• Select Aerospace Materials and Hardware (Advanced)

Workplace Safety and Health • Supervise Manufacturing Work for Workplace Safety and Health
Licensed Aircraft Maintenance
Aircraft
EngineerMaintenance
- B2 (Avionics)
OCCUPATION DESCRIPTION
A Licensed Aircraft Maintenance Engineer – B2 (Avionics)’s primary duties include performing and supervising
maintenance activities to ensure work is conducted in an airworthy manner and meets the required quality standards
and conducting and certifying aircraft maintenance tasks in compliance with approved procedures of the Civil Aviation
Authority of Singapore, original equipment manufacturer (OEM) and their organisation.

He/she is responsible for the promotion and practice of a safety culture amongst the maintenance teams and
participates in quality improvement activities.

He is authorised to issue certificates of release to service for aircrafts, following maintenance of avionics and
electrical systems.

SKILLS CATEGORY SKILL

Human Resource • Appraise and Evaluate Staff

• Assess Competence
• Develop and Review Competency-based Assessments
• Develop On-the-Job Training Programmes

Leadership • Lead Team Leaders to Develop Business Strategies and Governance Management

Legislation and Regulation • Apply Basic Human Factors and Error Management
• Apply Principles of Aviation Legislation
• Interpret Basic Regulation Requirements

People and Relationship Management • Develop a Work Team

• Lead Workplace Communication and Engagement

People Management and Development • Manage Workplace Challenges with Resilience

Personal Management • Develop Personal Effectiveness at Supervisory Level

and Development

Planning and Implementation • Display Critical Thinking and Analytical Skill

Productivity and Innovation • Apply Eight Disciplines (8D) Methodology Problem-solving Approach
• Apply Failure Mode and Effect Analysis
• Apply Guided Innovation and Improvement Methods
• Implement Lean Six Sigma
• Manage Enterprise Productivity Improvement Methodologies
• Manage Productivity Improvement to Achieve Business Objectives
• Supervise Work Improvement Processes

Project Management • Apply Project Management Skill

Quality • Implement Quality Procedures

Licensed Aircraft Maintenance
Aircraft
EngineerMainte nance
- B2 (Avionics)
SKILLS CATEGORY SKILL

Technical and • Apply Principles of Aerodynamics (Advanced)

Engineering Fundamentals
• Apply Principles of Aircraft Aerodynamics, Structures and Systems (Advanced)
• Apply Principles of Digital Techniques (Advanced)
• Apply Principles of Electrical Fundamentals (Advanced)
• Apply Principles of Electronic Fundamentals (Advanced)
• Apply Principles of Human Factors
• Apply Principles of Propulsion (Advanced)
• Perform Aerospace Maintenance Practices (Advanced)
• Select Aerospace Materials and Hardware (Advanced)

Workplace Safety and Health • Supervise Manufacturing Work for Workplace Safety and Health
Engineering Service Engineer/
Aircraft
TechnicalMaintenance
Service Engineer
OCCUPATION DESCRIPTION
The Engineering Service Engineer/Technical Service Engineer supports operations by ensuring that all engineering
solutions are on schedule.

He/she verifies technical reports prepared by the various sections in the organisation and takes appropriate actions to
resolve problems arising in consultation with respective original equipment manufacturer/customers.

He also provides direct and timely feedback to customers on troubleshooting procedures and maintenance recommendations.

The Engineering Service Engineer/Technical Service Engineer manages maintenance support requests, and
participates in discussions to support the maintenance requirements and resolution of operational problems.

He gathers in-service work progress data, customer requirements and feedback to identify marketing opportunities for
the organisation.

He conducts work improvement initiatives and programmes, and supports cost reduction efforts.

SKILLS CATEGORY SKILL

Human Resource • Appraise and Evaluate Staff

• Assess Competence
• Develop and Review Competency-Based Assessments
• Develop On-the-Job Training Programmes

Leadership • Lead Team Leaders to Develop Business Strategies and Governance Management

Legislation and Regulation • Apply Basic Human Factors and Error Management
• Interpret Basic Regulation Requirements

People and Relationship Management • Develop a Work Team

• Lead Workplace Communication and Engagement

People Management and Development • Manage Workplace Challenges with Resilience

Personal Management • Develop Personal Effectiveness at Supervisory Level

and Development

Planning and Implementation • Display Critical Thinking and Analytical Skill

Productivity and Innovation • Apply Eight Disciplines (8D) Methodology Problem-solving Approach
• Apply Failure Mode and Effect Analysis (FMEA)
• Apply Guided Innovation and Improvement Methods
• Implement Lean Six Sigma
• Manage Enterprise Productivity Improvement Methodologies
• Manage Productivity Improvement to Achieve Business Objectives
• Supervise Work Improvement Processes

Project Management • Apply Project Management Skill

Quality • Implement Quality Procedures

Engineering Service Engineer/
Aircraft
TechnicalMainte nance
Service Engineer
SKILLS CATEGORY SKILL

Specialised Processes • Apply Design Techniques for Advanced Composites

• Apply Failure Analysis for Composites
• Apply Repair Techniques for Composites
• Formulate Weldment Quality Requirements
• Manage Welding Operations

Technical and • Apply Principles of Aerodynamics (Advanced)

Engineering Fundamentals
• Apply Principles of Aircraft Aerodynamics, Structures and Systems (Advanced)
• Apply Principles of Digital Techniques (Advanced)
• Apply Principles of Electrical Fundamentals (Advanced)
• Apply Principles of Electronic Fundamentals (Advanced)
• Apply Principles of Gas Turbine Engine (Advanced)
• Apply Principles of Human Factors
• Apply Principles of Propulsion (Advanced)
• Apply Principles of Turbine Aeroplane Aerodynamics,
Structure and Systems (Advanced)
• Perform Aerospace Maintenance Practices (Advanced)
• Select Aerospace Materials and Hardware (Advanced)

Workplace Safety and Health • Supervise Manufacturing Work for Workplace Safety and Health
Workshop Engineer
Aircraft Maintenance
OCCUPATION DESCRIPTION
The Workshop Engineer schedules and manages the appropriate technically qualified personnel to ensure all quality
standards and planned commitments are on schedule.

He/she assists in identifying improvements to existing maintenance processes and repair capabilities, and is
responsible for implementing them. He also ensures conformity in maintenance works with existing and new processes.

The Workshop Engineer troubleshoots and rectifies defects, investigates root causes and conducts failure analyses,
collates data, monitors and tracks issues to resolve technical and service problems that involve all maintenance, repair
and operation (MRO) processes.

SKILLS CATEGORY SKILL

Human Resource • Appraise and Evaluate Staff

• Develop and Review Competency-Based Assessments
• Develop On-the-Job Training Programmes

Leadership • Lead Team Leaders to Develop Business Strategies and Governance Management

Legislation and Regulation • Apply Basic Human Factors and Error Management
• Interpret Basic Regulation Requirements

Maintenance • Formulate Reliable Maintenance Programmes

• Manage Maintenance Support

People and Relationship Management • Develop a Work Team

• Lead Workplace Communication and Engagement

People Management and Development • Manage Workplace Challenges with Resilience

Personal Management • Develop Personal Effectiveness at Supervisory Level

and Development

Planning and Implementation • Display Critical Thinking and Analytical Skill

Productivity and Innovation • Apply Eight Disciplines (8D) Methodology Problem-solving Approach
• Apply Failure Mode and Effect Analysis
• Apply Guided Innovation and Improvement Methods
• Implement Lean Six Sigma
• Manage Enterprise Productivity Improvement Methodologies
• Manage Productivity Improvement to Achieve Business Objectives
• Supervise Work Improvement Processes
Workshop Engineer
Aircraft Maintenance
SKILLS CATEGORY SKILL

Project Management • Apply Project Management Skill

• Manage Project Quality
• Manage Project Resources
• Manage Project Risk
• Manage Project Stakeholder Relations
• Manage Project Team
• Manage Project Timeline

Quality • Implement Quality Procedures

Specialised Processes • Apply Design Techniques for Advanced Composites

• Apply Failure Analysis for Composites
• Apply Repair Techniques for Composites
• Formulate Weldment Quality Requirements
• Manage Welding Operations

Technical and • Apply Principles of Aerodynamics (Advanced)

Engineering Fundamentals
• Apply Principles of Aircraft Aerodynamics, Structures and Systems (Advanced)
• Apply Principles of Digital Techniques (Advanced)
• Apply Principles of Electrical Fundamentals (Advanced)
• Apply Principles of Electronic Fundamentals (Advanced)
• Apply Principles of Gas Turbine Engine (Advanced)
• Apply Principles of Human Factors
• Apply Principles of Propulsion (Advanced)
• Apply Principles of Turbine Aeroplane Aerodynamics,
Structure and Systems (Advanced)
• Perform Aerospace Maintenance Practices (Advanced)
• Select Aerospace Materials and Hardware (Advanced)

Workplace Safety and Health • Supervise Manufacturing Work for Workplace Safety and Health
Engineer (NDT Level 3)
Aircraft Maintenance
OCCUPATION DESCRIPTION
Engineer (NDT Level 3) ensures that the organisational non-destructive testing (NDT) inspection systems meet
regulatory requirements and all NDT inspections comply with requirements of customers and EN 4179, NAS 410,
NADCAP and/or original equipment manufacturer, as appropriate.

He/she performs NDT on products, monitors results of NDT for trends and corrective actions, and conducts quality
audits to ensure compliance to the Engineering Standards Manual and NDT requirements.

The Engineer (NDT Level 3) conducts relevant training to NDT personnel in the organisation to maintain their
knowledge currency.

SKILLS CATEGORY SKILL

Human Resource • Appraise and Evaluate Staff

• Assess Competence
• Develop and Review Competency-Based Assessments
• Develop On-the-Job Training Programmes

Leadership • Lead Team Leaders to Develop Business Strategies and Governance Management

Legislation and Regulation • Apply Basic Human Factors and Error Management
• Interpret Basic Regulation Requirements

People and Relationship Management • Develop a Work Team

• Lead Workplace Communication and Engagement

People Management and Development • Manage Workplace Challenges with Resilience

Personal Management • Develop Personal Effectiveness at Supervisory Level

and Development

Planning and Implementation • Display Critical Thinking and Analytical Skill

Productivity and Innovation • Apply Eight Disciplines Methodology Problem-solving Approach

• Apply Failure Mode and Effect Analysis
• Apply Guided Innovation and Improvement Methods
• Implement Lean Six Sigma
• Manage Enterprise Productivity Improvement Methodologies
• Manage Process Improvement
• Manage Productivity Improvement to Achieve Business Objectives
• Supervise Work Improvement Processes

Project Management • Apply Project Management Skill

Quality • Implement Quality Procedures

Specialised Processes • Manage Non-destructive Testing Operations (NDT Level 3)

Workplace Safety and Health • Supervise Manufacturing Work for Workplace Safety and Health
Quality Engineer
Aircraft Maintenance
OCCUPATION DESCRIPTION
The Quality Engineer implements the organisation’s Quality Management System and Safety Management System to
ensure compliance with regulatory and customers’ requirements.

He/she conducts internal and external quality and Environment, Health and Safety and Safety Management Systems
audits and investigates work-induced defects. He ensures all repair work done on systems and components are in
accordance with the original equipment manufacturer and organisation’s prescribed procedures and standards and
ensures that non-conformances are tracked and rectified.

He oversees visual inspections of all deliveries, in accordance with stipulated inspection procedures, to ensure
compliance with the purchase and repair requirements, and then ensures follow-up on non-conformities found.

He performs root cause analyses and ensures that corrective and preventive actions are implemented.

The Quality Engineer also manages the organisation’s technical publications and documentation control, and ensures
updates to Airworthiness Directives, Service Bulletins, etc. are distributed to workshops and work centres as appropriate.

He reviews and approves work instructions and standard operating procedures, provides guidance, training and
coaching to Quality Inspectors and conducts airworthiness-related training when required.

He may also be authorised by the company, in accordance with procedure acceptable to the Authority, to certify aircraft
components for release to service (Fulfil Part SAR-145.35 and AC 145-2(3) requirements).

SKILLS CATEGORY SKILL

Human Resource • Appraise and Evaluate Staff

• Assess Competence
• Develop and Review Competency-based Assessments
• Develop On-the-Job Training Programmes

Leadership • Lead Team Leaders to Develop Business Strategies and Governance Management

Legislation and Regulation • Apply Basic Human Factors and Error Management
• Apply Principles of Aviation Legislation
• Interpret Basic Regulation Requirements

Operations Production • Develop Machine Health Monitoring Techniques

People and Relationship Management • Develop a Work Team

• Lead Workplace Communication and Engagement

People Management and Development • Manage Workplace Challenges with Resilience

Personal Management • Develop Personal Effectiveness at Supervisory Level

and Development

Planning and Implementation • Display Critical Thinking and Analytical Skill

Quality Engineer
Aircraft Maintenance
SKILLS CATEGORY SKILL

Productivity and Innovation • Apply Eight Disciplines (8D) Methodology Problem-solving Approach
• Apply Failure Mode and Effect Analysis (FMEA)
• Apply Guided Innovation and Improvement Methods
• Implement Lean Six Sigma
• Manage Enterprise Productivity Improvement Methodologies
• Manage Process Improvement
• Manage Productivity Improvement to Achieve Business Objectives
• Supervise Work Improvement Processes

Project Management • Apply Project Management Skill

Quality • Apply ISO 9001 Quality Management System to Audit Requirements

• Conduct Internal Audits on Management System
• Geometric Dimensioning and Tolerancing
• Manage Advanced Metrology and Quality Assurance
• Manage Quality System and Processes
• Review Advanced Metrology Systems to Determine Measurement Requirements

Technical and • Apply Engineering Optics and Optical Metrology

Engineering Fundamentals
• Apply Principles of Aerodynamics (Advanced)
• Apply Principles of Aircraft Aerodynamics, Structures and Systems (Advanced)
• Apply Principles of Digital Techniques (Advanced)
• Apply Principles of Electrical Fundamentals (Advanced)
• Apply Principles of Electronic Fundamentals (Advanced)
• Apply Principles of Gas Turbine Engine (Advanced)
• Apply Principles of Human Factors
• Apply Principles of Propulsion (Advanced)
• Apply Principles of Turbine Aeroplane Aerodynamics,
Structure and Systems (Advanced)
• Conduct Image Processing and Industrial Vision Inspections

• Maintain Aeroplane Propeller (Advanced)
• Perform Aerospace Maintenance Practices (Advanced)
• Select Aerospace Materials and Hardware (Advanced)

Workplace Safety and Health • Develop a Workplace Safety and Health Management System
Implementation Plan
• Supervise Manufacturing Work for Workplace Safety and Health
Planning Executive
Aircraft Maintenance
OCCUPATION DESCRIPTION
The Planning Executive monitors project statuses and engages engineers and technicians to ensure adherence to
project timelines and schedules. He/she establishes maintenance schedules that include releasing work orders,
maintaining work orders and monitoring maintenance work to ensure on-time delivery according to customers’
requirements. He also monitors and coordinates timely arrival of normal and aircraft on ground (AOG) spares to meet
flowchart targets.

He liaises with customers, the hangar and workshops for all maintenance planning matters. He carries out planning,
provisioning and ordering of all spares and consumables and conducts sourcing of vendors, develops supplier
capabilities and carries out contract negotiations to support organisation’s maintenance, repair and operation activities.

The Planning Executive ensures continued competitiveness and improvement of existing processes by participating in
problem-solving teams with internal departments. He also conducts training for new hires.

SKILLS CATEGORY SKILL

Human Resource • Appraise and Evaluate Staff

• Assess Competence
• Develop and Review Competency-Based Assessments
• Develop On-the-Job Training Programmes

Leadership • Lead Team Leaders to Develop Business Strategies and Governance Management

Legislation and Regulation • Apply Basic Human Factors and Error Management
• Interpret Basic Regulation Requirements

Operations Planning • Establish Organisational Planning and Scheduling of Production

People and Relationship Management • Develop a Work Team

• Lead Workplace Communication and Engagement

People Management and Development • Manage Workplace Challenges with Resilience

Personal Management • Develop Personal Effectiveness at Supervisory Level

and Development

Planning and Implementation • Display Critical Thinking and Analytical Skill

Productivity and Innovation • Apply Guided Innovation and Improvement Methods

• Implement Lean Six Sigma
• Manage Enterprise Productivity Improvement Methodologies
• Manage Productivity Improvement to Achieve Business Objectives
• Supervise Work Improvement Processes
Planning Executive
Aircraft Maintenance
SKILLS CATEGORY SKILL

Project Management • Apply Project Management Skill

• Manage Project Costs
• Manage Project Procurement
• Manage Project Resources
• Manage Project Scope
• Manage Project Stakeholder Relations
• Manage Project Team
• Manage Project Timeline

Quality • Implement Quality Procedures

Supply Chain and • Inventory Management

Logistics Management
• Manage Enterprise Resource Planning
• Manage Supply Chain Operations
• Managing Warehouse Operations
• Solve Problems using Operations Research Techniques

Workplace Safety and Health • Supervise Manufacturing Work for Workplace Safety and Health
Assistant Foreman/
Aircraft Maintenance
Lead Maintenance Engineer/Superintendent
OCCUPATION DESCRIPTION
The Assistant Foreman/Lead Maintenance Engineer/Superintendent provides leadership to personnel supporting
aircraft maintenance activities.

He/she assigns Licensed Aircraft Engineers and technical personnel as necessary to accomplish maintenance functions
in accordance with relevant technical data, original equipment manufacturer’s manuals and regulatory requirements.
As a subject matter expert, he is responsible for implementing works instructions, quality control, repair and test
documents, and solutions to technical engineering issues. He also works proactively to eliminate risks through a sound
understanding of Environment, Health and Safety and Safety Management Systems.

He participates in technical and programme reviews and ensures documentation of all technical data generated for
assigned tasks are consistent, and in compliance, with the engineering policies and procedures of the organisation,
customers as well as the regulatory authorities.

The Assistant Foreman/Lead Maintenance Engineer/Superintendent also embraces a continuous improvement culture.

He may be authorised by the company as a Licensed Aircraft Maintenance Engineer - Category C (Cat C).

A Licensed Aircraft Maintenance Engineer - Cat C manages the maintenance tasks of aircrafts to ensure conformity
to the maintenance manual as well as regulatory requirements, and issues certificates of release to service, following
base maintenance on the aircrafts.

SKILLS CATEGORY SKILL

Human Resource • Appraise and Evaluate Staff

• Develop and Review Competency-Based Assessments
• Develop On-the-Job Training Programmes

Leadership • Lead Team Leaders to Develop Business Strategies and Governance Management

Legislation and Regulation • Apply Basic Human Factors and Error Management
• Apply Principles of Aviation Legislation
• Interpret Basic Regulation Requirements

Maintenance • Formulate Reliable Maintenance Programmes

• Manage Maintenance Support
• Manage Technical Services Support

People and Relationship Management • Develop a Work Team

• Lead Workplace Communication and Engagement

People Management and Development • Develop Personal Effectiveness at Managerial Level

• Manage Workplace Challenges with Resilience

Planning and Implementation • Display Critical Thinking and Analytical Skill

Assistant Foreman/
Aircraft Maintenance
Lead Maintenance Engineer/Superintendent
SKILLS CATEGORY SKILL

Productivity and Innovation • Apply Eight Disciplines Methodology Problem-solving Approach

• Apply Failure Mode and Effect Analysis
• Apply Guided Innovation and Improvement Methods
• Implement Lean Six Sigma
• Manage Enterprise Productivity Improvement Methodologies
• Manage Process Improvement
• Manage Productivity Improvement to Achieve Business Objectives

Project Management • Apply Project Management Skill

• Manage Project Quality
• Manage Project Resources
• Manage Project Risk
• Manage Project Stakeholder Relations
• Manage Project Team
• Manage Project Timeline

Quality • Implement Quality Procedures

Technical and • Apply Principles of Aerodynamics (Advanced)

Engineering Fundamentals
• Apply Principles of Aircraft Aerodynamics, Structures and Systems (Advanced)
• Apply Principles of Digital Techniques (Advanced)
• Apply Principles of Electrical Fundamentals (Advanced)
• Apply Principles of Electronic Fundamentals (Advanced)
• Apply Principles of Gas Turbine Engine (Advanced)
• Apply Principles of Human Factors
• Apply Principles of Propulsion (Advanced)
• Apply Principles of Turbine Aeroplane Aerodynamics,
Structure and Systems (Advanced)
• Maintain Aeroplane Propeller (Advanced)
• Perform Aerospace Maintenance Practices (Advanced)
• Select Aerospace Materials and Hardware (Advanced)

Workplace Safety and Health • Design Safety and Risk Management in Engineering
• Develop a Workplace Safety and Health Management System Implementation Plan
Senior Engineering Service Engineer/
Aircraft Maintenance
Senior Technical Service Engineer
OCCUPATION DESCRIPTION
The Senior Engineering/Technical Service Engineer is accountable for technical services and support matters on all
day-to-day operations, including the required equipment, tooling, functional testing and troubleshooting.

He/she is also responsible for following up with engineering evaluation/recommendations, as appropriate, and liaising
with original equipment manufacturer for further technical advice and resolution as needed. He works closely with the
in-house customer support personnel and customers on all engineering matters.

The Senior Engineering/Technical Service Engineer facilitates quality improvement activities and reviews, and
recommends publications for the in-house technical library.

SKILLS CATEGORY SKILL

Human Resource • Appraise and Evaluate Staff

• Develop and Review Competency-Based Assessments
• Develop On-the-Job Training Programmes

Leadership • Lead Team Leaders to Develop Business Strategies and Governance Management

Legislation and Regulation • Apply Basic Human Factors and Error Management
• Apply Principles of Aviation Legislation
• Interpret Basic Regulation Requirements

Maintenance • Manage Technical Services Support

People and Relationship Management • Develop a Work Team

• Lead Workplace Communication and Engagement

People Management and Development • Develop Personal Effectiveness at Managerial Level

• Manage Workplace Challenges with Resilience

Planning and Implementation • Display Critical Thinking and Analytical Skill

Productivity and Innovation • Apply Eight Disciplines Methodology Problem-solving Approach

• Apply Failure Mode and Effect Analysis
• Apply Guided Innovation and Improvement Methods
• Implement Lean Six Sigma
• Manage Enterprise Productivity Improvement Methodologies
• Manage Process Improvement
• Manage Productivity Improvement to Achieve Business Objectives
Senior Engineering Service Engineer/
Aircraft Maintenance
Senior Technical Service Engineer
SKILLS CATEGORY SKILL

Project Management • Apply Project Management Skill

• Manage Project Quality
• Manage Project Resources
• Manage Project Risk
• Manage Project Stakeholder Relations
• Manage Project Team
• Manage Project Timeline

Quality • Implement Quality Procedures

Specialised Processes • Apply Design Techniques for Advanced Composites

• Apply Failure Analysis for Composites
• Apply Repair Techniques for Composites
• Formulate Weldment Quality Requirements
• Manage Welding Operations

Technical and • Apply Principles of Aerodynamics (Advanced)

Engineering Fundamentals
• Apply Principles of Aircraft Aerodynamics, Structures and Systems (Advanced)
• Apply Principles of Digital Techniques (Advanced)
• Apply Principles of Electrical Fundamentals (Advanced)
• Apply Principles of Electronic Fundamentals (Advanced)
• Apply Principles of Gas Turbine Engine (Advanced)
• Apply Principles of Human Factors
• Apply Principles of Propulsion (Advanced)
• Apply Principles of Turbine Aeroplane Aerodynamics,
Structure and Systems (Advanced)
• Perform Aerospace Maintenance Practices (Advanced)
• Select Aerospace Materials and Hardware (Advanced)

Workplace Safety and Health • Develop a Workplace Safety and Health Management System (WSHMS)
Implementation Plan
Senior Workshop Engineer
Aircraft Maintenance
OCCUPATION DESCRIPTION
The Senior Workshop Engineer leads and supervises components and systems workshop personnel, and ensures
quality standards and deadlines are met.

He/she is responsible for ensuring conformity with all existing and new processes, and leads work teams in identifying
improvements to existing maintenance processes and repair capabilities, and oversees their implementation.

The Senior Workshop Engineer leads in troubleshooting and rectification of defects, investigates their root causes and
conducts failure analyses, collates data, monitors and tracks to resolve technical and service problems involving
repair processes.

He is also involved in ‘lean’ activities and continuous improvement programmes.

The Senior Workshop Engineer is responsible for training new hires and in-house personnel on existing and new
maintenance, repair and operations procedures.

SKILLS CATEGORY SKILL

Human Resource • Appraise and Evaluate Staff

• Develop and Review Competency-based Assessments
• Develop On-the-Job Training Programmes

Leadership • Lead Team Leaders to Develop Business Strategies and Governance Management

Legislation and Regulation • Apply Basic Human Factors and Error Management
• Interpret Basic Regulation Requirements

Maintenance • Formulate Reliable Maintenance Programmes

• Manage Maintenance Support

People and Relationship Management • Develop a Work Team

• Lead Workplace Communication and Engagement

People Management and Development • Develop Personal Effectiveness at Managerial Level

• Manage Workplace Challenges with Resilience

Planning and Implementation • Display Critical Thinking and Analytical Skill

Productivity and Innovation • Apply Eight Disciplines Methodology Problem-solving Approach

• Apply Failure Mode and Effect Analysis
• Apply Guided Innovation and Improvement Methods
• Implement Lean Six Sigma
• Manage Enterprise Productivity Improvement Methodologies
• Manage Process Improvement
• Manage Productivity Improvement to Achieve Business Objectives
Senior Workshop Engineer
Aircraft Maintenance
SKILLS CATEGORY SKILL

Project Management • Apply Project Management Skill

• Manage Project Quality
• Manage Project Resources
• Manage Project Risk
• Manage Project Stakeholder Relations
• Manage Project Team
• Manage Project Timeline

Quality • Implement Quality Procedures

Specialised Processes • Apply Design Techniques for Advanced Composites

• Apply Failure Analysis for Composites
• Apply Repair Techniques for Composites
• Formulate Weldment Quality Requirements
• Manage Welding Operations

Technical and • Apply Principles of Aerodynamics (Advanced)

Engineering Fundamentals
• Apply Principles of Aircraft Aerodynamics, Structures and Systems (Advanced)
• Apply Principles of Digital Techniques (Advanced)
• Apply Principles of Electrical Fundamentals (Advanced)
• Apply Principles of Electronic Fundamentals (Advanced)
• Apply Principles of Gas Turbine Engine (Advanced)
• Apply Principles of Human Factors
• Apply Principles of Turbine Aeroplane Aerodynamics,
Structure and Systems (Advanced)
• Apply Principles of Propulsion (Advanced)
• Perform Aerospace Maintenance Practices (Advanced)
• Select Aerospace Materials and Hardware (Advanced)

Workplace Safety and Health • Develop a Workplace Safety and Health Management System (WSHMS)
Implementation Plan
Senior Engineer (NDT Level 3)
Aircraft Maintenance
OCCUPATION DESCRIPTION
The Senior Engineer (NDT Level 3) manages the organisational non-destructive testing (NDT) inspection systems to
meet regulatory requirements and ensures all NDT inspections comply with requirements of the customer and EN 4179,
NAS 410, NADCAP and/or original equipment manufacturer (OEM), as appropriate.

He/she oversees NDT processes and ensures that all shipments of finished components are in compliance with
all requirements.

He develops special process control plans, as well as manages and maintains equipment and operator
certification programmes.

He monitors the results of NDT for trends and corrective actions, and conducts quality audits to ensure compliance to
the Engineering Standards Manual and NDT requirements.

The Senior Engineer (NDT Level 3) also conducts relevant training to NDT personnel in the organisation to maintain
their knowledge currency.

SKILLS CATEGORY SKILL

Human Resource • Appraise and Evaluate Staff

• Develop and Review Competency-Based Assessments
• Develop On-the-Job Training Programmes

Leadership • Lead Team Leaders to Develop Business Strategies and Governance Management

Legislation and Regulation • Apply Basic Human Factors and Error Management
• Interpret Basic Regulation Requirements

People and Relationship Management • Develop a Work Team

• Lead Workplace Communication and Engagement

People Management and Development • Develop Personal Effectiveness at Managerial Level

• Manage Workplace Challenges with Resilience

Planning and Implementation • Display Critical Thinking and Analytical Skill

Productivity and Innovation • Apply Eight Disciplines Methodology Problem-solving Approach

• Apply Failure Mode and Effect Analysis
• Apply Guided Innovation and Improvement Methods
• Implement Lean Six Sigma
• Manage Enterprise Productivity Improvement Methodologies
• Manage Process Improvement
• Manage Productivity Improvement to Achieve Business Objectives
Senior Engineer (NDT Level 3)
Aircraft Maintenance
SKILLS CATEGORY SKILL

Project Management • Apply Project Management Skill

• Manage Project Quality
• Manage Project Resources
• Manage Project Risk
• Manage Project Stakeholder Relations
• Manage Project Team
• Manage Project Timeline

Quality • Implement Quality Procedures

Specialised Processes • Manage Non-destructive Testing Operations (Level 3)

Workplace Safety and Health • Develop a Workplace Safety and Health Management System
Implementation Plan
Senior Quality Engineer
Aircraft Maintenance
OCCUPATION DESCRIPTION
The Senior Quality Engineer develops the organisation quality system, and manages internal and external supplier
audits and certifications.

He/she also takes part in quality investigation, impact analyses and first article inspection processes. He oversees the
technical library to ensure the Maintenance Organisation Exposition, Quality Management System, Safety Management
System and Training Manual are updated.

He sanctions alternative processes and tooling, and leads the implementation of new inspection technologies to
improve processes, reliability and productivity.

The Senior Quality Engineer is responsible for training new hires and ensuring individual proficiency levels are
maintained. He drives continuous improvement through the use of process improvement tools.

He may also be authorised by the company, in accordance with procedures acceptable to the Authority, to certify aircraft
components for release to service.

SKILLS CATEGORY SKILL

Human Resource • Appraise and Evaluate Staff

• Develop and Review Competency-based Assessments
• Develop On-the-Job Training Programmes

Leadership • Lead Team Leaders to Develop Business Strategies and Governance Management

Legislation and Regulation • Apply Basic Human Factors and Error Management
• Apply Principles of Aviation Legislation
• Interpret Basic Regulation Requirements

Operations Production • Develop Machine Health Monitoring Techniques

People and Relationship Management • Develop a Work Team

• Lead Workplace Communication and Engagement

People Management and Development • Develop Personal Effectiveness at Managerial Level

• Manage Workplace Challenges with Resilience

Planning and Implementation • Display Critical Thinking and Analytical Skill

Productivity and Innovation • Apply Eight Disciplines (8D) Methodology Problem-solving Approach
• Apply Failure Mode and Effect Analysis
• Apply Guided Innovation and Improvement Methods
• Implement Lean Six Sigma
• Manage Enterprise Productivity Improvement Methodologies
• Manage Process Improvement
• Manage Productivity Improvement to Achieve Business Objectives

Senior Quality Engineer
Aircraft Maintenance
SKILLS CATEGORY SKILL

Project Management • Apply Project Management Skill

• Manage Project Quality
• Manage Project Resources
• Manage Project Risk
• Manage Project Stakeholder Relations
• Manage Project Team
• Manage Project Timeline

Quality • Apply ISO 9001 Quality Management System to Audit Requirements

• Conduct Internal Audits on Management System
• Geometric Dimensioning and Tolerancing
• Manage Advanced Metrology and Quality Assurance
• Manage Quality System and Processes
• Review Advanced Metrology Systems to Determine Measurement Requirements

Technical and • Apply Engineering Optics and Optical Metrology

Engineering Fundamentals
• Apply Principles of Aerodynamics (Advanced)
• Apply Principles of Aircraft Aerodynamics, Structures and Systems (Advanced)
• Apply Principles of Digital Techniques (Advanced)
• Apply Principles of Electrical Fundamentals (Advanced)
• Apply Principles of Electronic Fundamentals (Advanced)
• Apply Principles of Gas Turbine Engine (Advanced)
• Apply Principles of Human Factors
• Apply Principles of Propulsion (Advanced)
• Apply Principles of Turbine Aeroplane Aerodynamics,
Structure and Systems (Advanced)
• Conduct Image Processing and Industrial Vision Inspections
• Maintain Aeroplane Propeller (Advanced)
• Perform Aerospace Maintenance Practices (Advanced)
• Select Aerospace Materials and Hardware (Advanced)

Workplace Safety and Health • Design Safety and Risk Management in Engineering
• Develop a Workplace Safety and Health Management System
Implementation Plan
• Manage a Workplace Safety Management System
Senior Planning Executive
Aircraft Maintenance
OCCUPATION DESCRIPTION
The Senior Planning Executive analyses contractual agreements, formulates maintenance plans, with consultation
with customer as appropriate, generates rolling forecast and evaluates advanced costing processes and procedures to
resolve issues and support activities.

He/she generates performance reports and data to monitor and validate the maintenance progress. The Senior
Planning Executive drives changes and continuous improvement using work improvement methodologies to bring the
organisation to the required standard. He drives continuous improvement on maintenance tasks for on-time delivery
and man-hour savings, develops strategies and priorities for critical customer issues, facilitates problem-solving, leads
regular reviews with key suppliers and establishes best practices for process improvement to enhance productivity.

The Senior Planning Executive is also responsible for developing and conducting training for new hires.

SKILLS CATEGORY SKILL

Human Resource • Appraise and Evaluate Staff

• Develop and Review Competency-based Assessments
• Develop On-the-Job Training Programmes

Leadership • Lead Team Leaders to Develop Business Strategies and Governance Management

Legislation and Regulation • Apply Basic Human Factors and Error Management
• Interpret Basic Regulation Requirements

Operations Planning • Establish Organisational Planning and Scheduling of Production

People and Relationship Management • Develop a Work Team

• Lead Workplace Communication and Engagement

People Management and Development • Develop Personal Effectiveness at Managerial Level

• Manage Workplace Challenges with Resilience

Planning and Implementation • Display Critical Thinking and Analytical Skill

Productivity and Innovation • Apply Guided Innovation and Improvement Methods

• Implement Lean Six Sigma
• Manage Enterprise Productivity Improvement Methodologies
• Manage Process Improvement
• Manage Productivity Improvement to Achieve Business Objectives
Senior Planning Executive
Aircraft Maintenance
SKILLS CATEGORY SKILL

Project Management • Apply Project Management Skill

• Manage Project Costs
• Manage Project Procurement
• Manage Project Quality
• Manage Project Resources
• Manage Project Risk
• Manage Project Scope
• Manage Project Stakeholder Relations
• Manage Project Team
• Manage Project Timeline

Quality • Implement Quality Procedures

Supply Chain and • Inventory Management

Logistics Management
• Manage Enterprise Resource Planning
• Manage Supply Chain Operations
• Manage Warehouse Operations
• Solve Problems using Operations Research Techniques

Workplace Safety and Health • Develop a Workplace Safety and Health Management System Implementation Plan
Foreman/Operations Manager/
Aircraft
ProgrammeMaintenance
Manager
OCCUPATION DESCRIPTION
The Foreman/Operations Manager/Programme Manager oversees and provides guidance on maintenance, repair and
inspection of aircrafts.

He/she supervises all maintenance personnel and optimises the use of available manpower and other resources
to meet functional, business, and organisational objectives. He manages Licensed Aircraft Engineers and technical
personnel to accomplish maintenance functions, in accordance with relevant technical data, original equipment
manufacturer’s manuals and regulatory requirements. As a subject matter expert, he is responsible for developing
works instructions, quality control, repair and test documents, and establishing solutions to technical engineering
issues. He also demonstrates awareness and understanding of Environment, Health and Safety and Safety Management
Systems and works proactively to eliminate risks.

The Foreman/Operations Manager/Programme Manager drives continuous improvement in the facility, either
individually or as part of a team that includes operations, quality and materials procurement personnel. He works with
the operations team to develop and drive cost saving measures.

SKILLS CATEGORY SKILL

Achieve Results • Monitor Organisational Performance and Develop Reward Strategies to

Lead Achievement of Results

Business Continuity Management • Provide Leadership during Crisis Situations

Change Management • Lead Change Management

Communications • Advocate Organisation’s Interests

• Maintain Relationships with Stakeholders

Develop People • Lead Organisational Succession Planning, Capability Development and

Employee Engagement

Human Resource • Appraise and Evaluate Staff

• Develop a Workplace Learning Plan

Innovation • Lead and be Accountable for Innovation within the Organisation

Knowledge Management • Direct Knowledge and Information Management Strategies

Leadership • Lead Organisation to Develop Organisational Strategic Priorities,

Culture and Governance

Legislation and Regulation • Apply Basic Human Factors and Error Management
• Apply Principles of Aviation Legislation
• Interpret Basic Regulation Requirements

Maintenance • Formulate Reliable Maintenance Programmes

• Manage Maintenance Support

People and Relationship Management • Establish Organisational Relationships and Lead Organisational Diversity
Foreman/Operations Manager/
Aircraft
ProgrammeMaintenance
Manager
SKILLS CATEGORY SKILL

Planning and Implementation • Develop and Drive Organisational Vision, Mission and Values

Project Management • Apply Project Management Skill

• Plan, Manage and Control Projects
• Steer Programmes

Technical and • Apply Eight Disciplines Methodology Problem-solving Approach

Engineering Fundamentals
• Apply Failure Mode and Effect Analysis
• Apply Guided Innovation and Improvement Methods
• Apply Principles of Aerodynamics (Advanced)
• Apply Principles of Aircraft Aerodynamics, Structures and Systems (Advanced)
• Apply Principles of Digital Techniques (Advanced)
• Apply Principles of Electrical Fundamentals (Advanced)
• Apply Principles of Electronic Fundamentals (Advanced)
• Apply Principles of Gas Turbine Engine (Advanced)
• Apply Principles of Human Factors
• Apply Principles of Propulsion (Advanced)
• Apply Principles of Turbine Aeroplane Aerodynamics,
Structure and Systems (Advanced)
• Design Safety and Risk Management in Engineering
• Implement Lean Six Sigma
• Maintain Aeroplane Propeller (Advanced)
• Manage Enterprise Productivity Improvement Methodologies
• Manage Process Improvement
• Manage Productivity Improvement to Achieve Business Objectives
• Manage Quality System and Processes
• Perform Aerospace Maintenance Practices (Advanced)
• Select Aerospace Materials and Hardware (Advanced)
Quality Manager
Aircraft Maintenance
OCCUPATION DESCRIPTION
The Quality Manager defines quality assurance (control and inspection standards) for the organisation and manages all
quality assurance (control and inspection) personnel.

He/she manages the development, review and compliance with the organisational and repair station‘s quality
system, Maintenance Organisation Exposition, Safety Management System and training manuals with reference to
the regulatory requirements.

He works closely with all functional departments to meet regulatory and customers’ requirements, while establishing
business strategies to support long term developments and demands.

The Quality Manager also manages the implementation of new inspection technologies to achieve process, reliability
and productivity improvements and drives continuous improvement through the use of process improvement tools.

SKILLS CATEGORY SKILL

Achieve Results • Monitor Organisational Performance and Develop Reward Strategies to Lead
Achievement of Results

Business Continuity Management • Provide Leadership during Crisis Situations

Change Management • Lead Change Management

Communications • Advocate Organisation’s Interests

• Maintain Relationships with Stakeholders

Develop People • Lead Organisational Succession Planning, Capability Development and

Employee Engagement

Human Resource • Appraise and Evaluate Staff

• Develop a Workplace Learning Plan

Innovation • Lead and be Accountable for Innovation within the Organisation

Knowledge Management • Direct Knowledge and Information Management Strategies

Leadership • Lead Organisation to Develop Organisational Strategic Priorities,

Culture and Governance

Legislation and Regulation • Apply Basic Human Factors and Error Management
• Apply Principles of Aviation Legislation
• Interpret Basic Regulation Requirements

People and Relationship Management • Establish Organisational Relationships and Lead Organisational Diversity

People Management and Development • Develop Personal Effectiveness at Managerial Level

• Manage Workplace Challenges with Resilience

Planning and Implementation • Develop and Drive Organisational Vision, Mission and Values
Quality Manager
Aircraft Maintenance
SKILLS CATEGORY SKILL

Productivity and Innovation • Apply Eight Disciplines (8D) Methodology Problem-solving Approach
• Apply Failure Mode and Effect Analysis (FMEA)
• Apply Guided Innovation and Improvement Methods
• Implement Lean Six Sigma
• Manage Enterprise Productivity Improvement Methodologies
• Manage Process Improvement
• Manage Productivity Improvement to Achieve Business Objectives

Project Management • Apply Project Management Skill

• Plan, Manage and Control Projects
• Steer Programmes

Quality • Apply ISO 9001 Quality Management System to Audit Requirements

• Conduct Internals Audit on Management System
• Design Quality Systems
• Manage Quality System and Processes

Technical and • Apply Principles of Aerodynamics (Advanced)

Engineering Fundamentals
• Apply Principles of Aircraft Aerodynamics, Structures and Systems (Advanced)
• Apply Principles of Digital Techniques (Advanced)
• Apply Principles of Electrical Fundamentals (Advanced)
• Apply Principles of Electronic Fundamentals (Advanced)
• Apply Principles of Gas Turbine Engine (Advanced)
• Apply Principles of Human Factors
• Apply Principles of Propulsion (Advanced)
• Apply Principles of Turbine Aeroplane Aerodynamics,
Structure and Systems (Advanced)
• Maintain Aeroplane Propeller (Advanced)
• Perform Aerospace Maintenance Practices (Advanced)
• Select Aerospace Materials and Hardware (Advanced)

Workplace Safety and Health • Design and Lead Workplace Safety and Health Systems
• Design Safety and Risk Management in Engineering
• Develop a Workplace Safety and Health Management System Implementation Plan
• Manage a Workplace Safety Management System
Programme Director/Senior Operations Manager
Aircraft Maintenance
OCCUPATION DESCRIPTION
The Programme Director/Senior Operations Manager is responsible for managing all aircraft servicing and recovery
operations and implementation of facility and equipment maintenance programmes.

He/she prioritises workload distributions, enforces workplace safety and health regulations, assures quality
standards, and develops and oversees continuous improvement processes.

The Programme Director/Senior Operations Manager develops the operations budget and capital investment plans,
and manages the division within the approved budget. He coordinates with other departments on all matters to ensure
smooth operation of the division and on-time delivery to customers.

The Programme Director/Senior Operations Manager coaches, counsels and appraises staff performance, resolves
disciplinary matters, identifies manpower needs, as well as recruits, develops and motivates employees for the division.

SKILLS CATEGORY SKILL

Achieve Results • Monitor Organisational Performance and Develop Reward Strategies to Lead
Achievement of Results

Business Continuity Management • Provide Leadership during Crisis Situations

Change Management • Lead Change Management

Communications • Advocate Organisation’s Interests

• Maintain Relationships with Stakeholders

Develop People • Lead Organisational Succession Planning, Capability Development and

Employee Engagement

Human Resource • Appraise and Evaluate Staff

Innovation • Lead and be Accountable for Innovation within the Organisation

Knowledge Management • Direct Knowledge and Information Management Strategies

Leadership • Lead Organisation to Develop Organisational Strategic Priorities,

Culture and Governance
Programme Director/Senior Operations Manager
Aircraft Maintenance
SKILLS CATEGORY SKILL

Legislation and Regulation • Apply Basic Human Factors and Error Management
• Apply Principles of Aviation Legislation
• Interpret Basic Regulation Requirements

Maintenance • Formulate Reliable Maintenance Programmes

• Manage Maintenance Support

People and Relationship Management • Establish Organisational Relationships and Lead Organisational Diversity

Planning and Implementation • Develop and Drive Organisational Vision, Mission and Values

Productivity and Innovation • Apply Eight Disciplines Methodology Problem-solving Approach

• Apply Failure Mode and Effect Analysis
• Apply Guided Innovation and Improvement Methods
• Implement Lean Six Sigma
• Manage Enterprise Productivity Improvement Methodologies
• Manage Process Improvement
• Manage Productivity Improvement to Achieve Business Objectives

Project Management • Apply Project Management Skill

• Plan, Manage and Control Projects
• Steer Programmes

Quality • Manage Quality System and Processes

Technical and • Apply Principles of Aerodynamics (Advanced)

Engineering Fundamentals
• Apply Principles of Aircraft Aerodynamics, Structures and Systems (Advanced)
• Apply Principles of Digital Techniques (Advanced)
• Apply Principles of Electrical Fundamentals (Advanced)
• Apply Principles of Electronic Fundamentals (Advanced)
• Apply Principles of Gas Turbine Engine (Advanced)
• Apply Principles of Human Factors
• Apply Principles of Propulsion (Advanced)
• Apply Principles of Turbine Aeroplane Aerodynamics,
Structure and Systems (Advanced)
• Maintain Aeroplane Propeller (Advanced)
• Perform Aerospace Maintenance Practices (Advanced)
• Select Aerospace Materials and Hardware (Advanced)

Workplace Safety and Health • Design Safety and Risk Management in Engineering
General Manager/Managing Director/
Aircraft nance
Mainte(Accountable
Vice President Manager)
OCCUPATION DESCRIPTION
The General Manager/Managing Director/Vice President (Accountable Manager) is responsible for the smooth running
and profitability of the organisation.

He/she provides direction and makes decisions to ensure all maintenance tasks carried out by the various divisions
within the organisation meet air authorities’ airworthiness requirements. He also establishes and promotes the
organisation’s safety and quality policies, as stipulated by the regulatory authorities, and oversees the progress of
implementing remedial actions, and reviews of safety and quality issues.

His duties include ensuring that the necessary finance, manpower resources and facilities are available to perform the
maintenance tasks.

SKILLS CATEGORY SKILL

Achieve Results • Monitor Organisational Performance and Develop Reward Strategies to

Lead Achievement of Results

Business Continuity Management • Endorse Business Continuity Framework, Strategies, Policies and Plans
• Provide Leadership during Crisis Situations

Business Negotiation • Direct Negotiation Policies and Develop Negotiation Limits

Change Management • Lead Change Management

Communications • Advocate Organisation’s Interests

• Maintain Relationships with Stakeholders

Develop People • Lead Organisational Succession Planning, Capability Development and

Employee Engagement

Finance • Endorse Financial and Treasury Management Policies, Systems, Budgets and Plans
• Set Organisation’s Finance Philosophy and Strategies

Innovation • Lead and be Accountable for Innovation within the Organisation

Knowledge Management • Direct Knowledge and Information Management Strategies

Leadership • Lead Organisation to Develop Organisational Strategic Priorities,

Culture and Governance

Legislation and Regulation • Apply Basic Human Factors and Error Management
• Interpret Basic Regulation Requirements

People and Relationship Management • Establish Organisational Relationships and Lead Organisational Diversity

Planning and Implementation • Define Business Opportunities

• Develop and Drive Organisational Vision, Mission and Values
• Direct and Review Organisational Analysis
• Direct Organisational Strategies and Set Targets

Project Management • Steer Programmes

Risk Management • Endorse Risk Management Philosophy and Strategies

• Endorse the Principles of Corporate Governance and Compliance in the Organisation
• Set Risk Appetite and Risk Goals