City University of Hong Kong

Department of Management

MGT4308 Staffing
Course Information (Semester B, 2018-2019)

Dr. Kyoung Yong Kim

(Room: AC3 10-254; Phone: 3442-7953; e-mail: kimky.yong@cityu.edu.hk)

Teaching Assistant: UGWUANYI Ijeoma, (e-mail: mgijeoma@cityu.edu.hk)

Part I Course Overview

Course Title: Staffing

Course Code: MGT4308

Course Duration: One Semester

Credit Units: 3

Prerequisites:
(Course Code and Title) MGT 3217 Human Resources Management

Classroom YEUNG-P4701 for S01 (Friday) & YEUNG-P4302 for S02 (Thursday)

Part II Course Aims

This course aims to …

 Introduce the concepts of recruitment and selection from the dual perspectives of the individual and
the organization.

 Develop in students the intellectual capacity to understand organizations’ human resource needs and
how to develop a competent labour force.

 Facilitate an understanding of the nature of jobs as well as the processes involved in analysing jobs
and achieving an appropriate job-person and person-organization match.

 Develop in students the competence required for identifying the most appropriate person for a
particular position.

 Develop in students the ability to apply theories of recruitment and selection to the problems
individuals and organizations face when creating a viable employment relationship.

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2. Course Intended Learning Outcomes (CILOs)
(CILOs state what the student is expected to be able to do at the end of the course according to a given standard of
performance.)

Upon completion of the course, students are expected to be able to:

1. Describe the various elements involved in the recruitment and selection process.
2. Critically analyze the importance of a viable employment relationship.
3. Demonstrate an ability to conduct effective job analyses and job interviews.
4. Apply the most appropriate methods for recruitment and selection.
5. Demonstrate how the process of recruitment and selection effectively leads to a viable
employment relationship.

3. Teaching and Learning Activities (TLAs)

(TLAs are designed to facilitate students’ achievement of the CILOs.)

This course emphasizes student-centred learning. Key activities involve case studies, in-class
exercises and group discussions. Given the interactive nature of this course, attendance and
punctuality are essential components of your participation.

4. Assessment Tasks/Activities (ATs)

(ATs are designed to assess how well the students achieve the CILOs.)

Assessment is comprised of 60% coursework and 40% final examination. Coursework assessments include
three group assignments, participation and a mid-term quiz. The pass mark is 50%.

Assessment Components

1. Group Assignment 1. 35%

(1) Job Analysis (1) 10%
(2) Case Study (2) 10%
(3) Assessment Protocol (3) 15%
Design Portfolio
2. Mid-term Quiz 2. 20%
3. Participation 3. 5%
4. Final Examination 4. 40%

Part III Other Information

1. Reading List
1.1 Compulsory Readings
(Compulsory readings can include books, book chapters, or journal/magazine articles. There are also collections of
e-books and e-journals available in the CityU Library.)

Heneman III, H., Judge, T. & Kammeyer-Mueller J. (2011). Staffing organizations (8th ed.). Irwin:
McGraw-Hill.

1.2 Additional Readings

(Additional references for students to learn to expand their knowledge about the subject.)

1. Cartwright, S. & Cooper, C.L. (2012). The Oxford Handbook of Personnel Psychology. OUP:
Oxford.
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t
MGT 4308 Coursework Assessment
Imagine you are all new hires of an HR consultancy firm. In the coming months, you will be assigned to
complete three group assignments as your professional training. You are going to form a group of maximum 5
members.

Group Assignment (1) Job Analysis [10% of course mark]

Conduct a comprehensive job analysis on a job role/function of your interest. Use the steps and methods of job
analysis as discussed in class, and provide an output of your job analysis.

Guidelines:
The assignment paper should be written coherently and precisely (minimum 1000 words excluding
references, tables, diagrams, appendices, etc.).

 You should illustrate the steps in job analysis and how you have made use of the various job
analysis methods.
 You should come up with an output of your job analysis, either as a job requirements analysis or
a competency model.

Submission deadline (Non-negotiable): Week 5

Submit an e-copy into Turn-It-In and a hard copy to the lecturer. A printed and stapled hard copy (no
cover page, plastic or clear holder are needed) must be submitted to the lecturer.

Group Assignment (2) Case Study [10% of course mark]

A Case Study will be assigned to your team to complete. Your team is required to review the specific
background materials and complete the assignment questions as provided.

Guidelines:
 The assignment paper should be written coherently and precisely (minimum 1000 words),
excluding references, tables, diagrams, appendices, etc.
 You should address the questions with clear rationales and by making reference to facts and data
relevant to the topic found in relevant readings and discussions made in class.
 You should share your own viewpoints with clear arguments relating to the topic.

Submission deadline (Non-negotiable): Week 10

Submit an e-copy into Turn-It-In and a hard copy to the lecturer. A printed and stapled hard copy (no
cover page, plastic or clear holder are needed) must be submitted to the lecturer.

Late submission: (**APPLY TO ALL GROUP ASSIGNMENTS**)

Any team that submits the case study after the above specified time will be considered as one-day late
submission. A deduction of one sub-grade will apply (i.e., for example B+ will become B). In short, every
day of late submission will result in a deduction of one sub-grade (i.e., for example, B will become B-, B-
will become C+, etc.).

Plagiarism (**APPLY TO ALL GROUP ASSIGNMENTS**)

Plagiarism, once detected by Turn-It-In, shall subject everyone in the group to failure (F grade) for the
entire course.

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 MGT 4308 Coursework Assessment (continued)
Group Assignment (3) Assessment Protocol Design Portfolio [15% of course mark]

You are going to create a new assessment protocol to assess an individual’s personal attribute/quality, which
becomes a critical selection criterion for organizations to sustain their success in the new century. Such an
assessment protocol may become a cutting edge solution to be offered by the consultancy firm.

Below are some personal attributes/qualities which your team can choose as the selection criteria for the
design of the new assessment protocol: **Reliability and Validity**Interesting and innovative
 Global Mindset
 Innovative Potential
 Learning Agility
 Psychological Capitals: Hope; Efficacy; Resilience; Optimism

Your team needs to focus on ONE attribute as the selection criterion for the design of the new assessment
protocol. If you are interested in assessing any other personal attributes that are not listed above, please
discuss with your lecturer for confirmation.

Guidelines:
The Assessment Protocol Design Portfolio should be written coherently and precisely (minimum 2000
words), excluding references, tables, diagrams, appendices, etc.
 You should provide a clear definition of the selection criterion (i.e., the personal attribute you
focus on) with reference to available research and your own viewpoints. Give an account of its
impact on sustaining organization success in the new century.
 You should design a new assessment protocol which has never been used before, and provide:
o Clear justifications for the assessment method(s) to be included in the assessment protocol;
o Detailed contents of the assessment method(s) to be included in the assessment protocol;
o Ways to establish reliability and validity of the assessment protocol;
o Process flow of the assessment protocol; and
o Resources requirement of the assessment protocol (e.g., time, materials, manpower, etc.).
 You should solicit feedback on the assessment protocol from both the employer’s and applicant’s
perspectives and illustrate how the assessment protocol will be modified based on the feedback.

Submission deadline (Non-negotiable): Week 12

 Submit an e-copy into Turn-It-In and a hard copy to the lecturer. A printed and stapled hard copy
(no cover page, plastic or clear holder are needed) must be submitted to the lecturer by the first 5
minutes of the above deadline.
 Each team will make an oral presentation (15 minutes long).

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 MGT4308 STAFFING
FEEDBACK USED IN GRADING THE GROUP ASSIGNMENTS (30%)
Marginal Adequate Good Excellent
D C- C C+ B- B B+ A- A A+
1.0 1.7 2.0 2.3 2.7 3.0 3.3 3.7 4.0 4.3
 Pieces of evidence  The evidence is  The evidence  As in B, but with
are relevant and relevant and factually presents a good even higher degree of
accurate, but analyses accurate. However, appreciation of the coherence, originality
are isolated, addressing there is insufficient general gist of the and even good evidence
a limited number of evidence of an overall project with relevant of reflection on one’s
issues required in the coherent view of the and accurate support of own effort based on
project. project’s requirement concepts taught in class. theory.
and issues involved.
 Demonstration of  A clear view of how  Generalizes
descriptive  Able to justify various aspects of the principles, models or
understanding in a content meaningfully project integrate to form practices to new,
minimal way. but inadequate the main purpose and at real-life contexts.
Insufficient coverage, application and/or the same time,
little originality, weak integration of items. recommendations are  Interesting and
justifications of Fair justification of well justified. suitably complex
recommendations. recommendations. account of
 As in C, but also analysis/solution
 Presents enough to  Presentation shows logical demonstrating original
describe what the issues describes topic. Refers progression and contribution, going well
are about. Some to what is proposed to possibly new and beyond standard
relevant points, but only be done. original insights. resources/ references /
re-describes the factual concepts, stating a point
elements in a wooden  More relevant points  Most/all relevant of view in one’s own
manner, mainly pro and drawn from models or points drawn from voice.
con. conceptual frameworks. prevalent models or
Evidence of grasp of conceptual frameworks.  Suitably impresses
 Uses only a few issues but has some Uses appropriate with critical analysis in
mainstream references. evidence of difficulty structure to present the judgment of the
engaging in thoughtful convincing arguments marker.
 Written in correct analysis in a critical and discussion.
English without typing manner.  Written in correct
mistakes.  Written in correct English without typing
 Written in correct English without typing mistakes.
English without typing mistakes.
mistakes.