DIWAKAR SHARMA (CSM/CSPO)

Technical Product Manager / Scrum Master / Project Manager

+91.8197983668 / 8619859172
Shaarma.diwakar@gmail.com
https://www.linkedin.com/in/diwakar-sharma-142615a4/

Skills/Key Focus Areas A dynamic and result oriented CSPO/CSM certified Agile IT professional with nearly 14
-Agile Scrum years of rich experience in Product and Project Management, Business analysis, Client
interactions, Expectation setting, Timeline, Application Design & Development, Database,
-Product Management Software Analysis and Scope Management for Resources and Processes for various
-Software Engineering complex domains.
-Process improvements
-Database Comprehensive experience in planning, design, development, implementation and
-Business Analysis successful project completion on time and within budget. Domain specialization covers:
-Project/Program Mgmt. Industrial internet of things (IOT), Gas Turbines, Power Plants, Industrial product Sales
-Data Analysis and Modelling ITO/OTR System/ Software Product Development/ Manufacturing intelligence/ Telecom
Billing/Multiyear agreement enterprise billing/Educational/ Banking and Financial
-Solution Architecture Services Industry.
-IOT/IIOT (Azure/Predix)
-Data Science A product manager with expertise in product vision, roadmap, estimation, UX designs,
Certifications features and requirement gathering, personas, stakeholders management, spearheading
-CSPO various system implementation products. Adept in end-to-end implementation
-CSM products from requirement analysis to system study, UAT, troubleshooting and post-
implementation support. Very good understanding and exposure of driving Agile
-MS SQL DBA Scrum, Lean/Six Sigma quality and process methodologies in software development
-6σ Green Belt teams/areas.

Recent Product/Project Summary

 GE digital APM – Feb 17 – Till Date: Working as Sr. Technical Project Manager in Asset Performance Management domain – Scrum
Coach, Agile Transformation, Integration Business Analyst, Estimations, Integration specification documents, Features, User
Stories etc.
 smartCMR: NextGen CMR Process Digitization | Contract service agreement scenario Modelling & predictive analytics - GE
Digital, Jan 2017 - Present [Sr. Technical Product Manager] – Feature identification Backlog creation, stakeholder management,
prioritization, User stories, sprint planning, MVP scoping, personas, microservices based design, Agile transformation, Hiring etc.
 BLD System: Bonus/Liquidity Damage Process Digitization | B/LD calculation, reporting, integration system - GE Power, Jan
2016 - Dec 2017 [Product Manager] – Roadmap, timeline finalization, Requirement gathering, Feature identification Backlog
creation, stakeholder management, prioritization, User stories, persona based roles, sprint planning, Release planning etc.
 ICAM: Legacy CMR System| Contract service agreement scenario Modelling & predictive analytics - GE Digital, Jan 2015 -
Present [BA, Sr. Technical Product Manager] –Defect/Enhancement planning and prioritization, UAT management, Release
planning, stakeholder management, Backlog creation, prioritization, User stories, KT for insourcing team, IP building etc.
 Synygy SPM: Sales Performance Management | Global implementation VIC for sales force & SPM Analytics - GE Industrial, Jun
2013 - Mar 2015 [Global Project Manager] – Feature identification Backlog creation, stakeholder management, prioritization,
User stories, sprint planning, SAP/BI Integration etc.
 ACP: Automatic Cost/Price Updates system | Automated and reduced the pricing update cycle significantly from 3 months to
on demand - GE Industrial, Jan 2012 - May 2013 [Project Manager] – Team on boarding, Solution design, Architecture, Project
management etc.

Core Competencies

 Strategies, Risk analysis, escalation, planning, communication

 Implementing project plan within preset budget & deadline.
 Allocating resource and setting up communication channels across the organization.
 Agile Project/Product Management
- Quality Management - Requirement gathering - Project Co-ordination
- Project Setup and Stabilization - Project Status Tracking - Delivery Management
- Project Scheduling and Analysis - Effort & Cost Estimation - Resource Administration
- Risk and Issue Management - Project Execution - Team Management
- Backlog grooming - Product Vision and Roadmap - Stakeholders management

 Application Development & Implementation: Ensuring smooth implementation and testing of the application and extend post go-
live & application maintenance support to the client.
 Workshop/Training Attended

 SAFe 4.0 Agilist - Scaled Agile workshop

 CAP (Change acceleration process) training
 BELS (Building essential leadership Skills) training - Crotonville Leadership
 Foundation of GE Leadership – Crotonville Leadership

Momentous Recognitions and Awards

 Received Bronze award for organizing knowledge transition sessions for insourcing development team
 Bronze award from CIO for Agile transformation efforts for new insourcing team
 Got Silver Award from business CIO for integration and support during SAP implementation
 Got Bronze award for successful LA Synygy Go-Live
 Letter of appreciation – By CIO Global Lighting IT for outstanding contribution to project.
 Awarded Best Lean Six Sigma Project Award of 2008 Quarter 3 for leading and streamlining Data Processes Action Work Out for
our team.
 Applause Award in GE, IIC for successfully forming and leading Data Process team in a very short time and giving the very first
release as Zero Database Defect.
 Best Employee Award in Hexacom India Ltd (Now Airtel Rajasthan circle) for online sim activation system.

Career Contour
 GE Digital, Hyderabad as Sr. Technical Project Manager Feb 18 - Present
 GE Digital, Bangalore as Sr. Technical Product Manager Mar 15 – Jan 18
 GE Industrial Solutions, Hyderabad as Project Manager May’07-Feb 15
 Metacube Software Pvt. Ltd., Jaipur as Sr. Software Engineer Dec’04– May’07
 US based NAV Consulting INC., Jaipur as Programmer Jan’04 – Nov’04
 Hexacom India Ltd. (Now Airtel Rajasthan) as Billing Officer Feb’02 – Dec’03

Software Skills
 Business process diagrams Visio, Power point, Word, Excel
 Planning Tools Rally, Concerto, JIRA, AHA
 Execution Methods SDLC, Agile Scrum, Iterative, CCPM, dPMM E-Process (GE)
 Quality Lean, Six Sigma and DMAIC
 Languages/Systems Python, R, SYNYGY, SFDC, Visual Basic, C, C++, C#.net, VB.net
 Databases Oracle, MSSQL Server (Certified Microsoft SQL 2005 DBA)
 Web-Based ASP.Net, MVC, ASP, XML, Web Services, Integration, Micro services, JSON, Java Script
 Cloud/Internet of things (IIOT) Predix, Azure
 Project Management Tools CVS, SourceSafe, Test Director, Quality Center, SourceOffSite
 GSM Telecom Concepts ASN.1, TAP, Telecom Billing (CRM, Activation, CDR, Mediation,
Data Warehouse, Roaming, Rating, Fraud Management, OSS/BSS)

Education
 Masters of Computer Applications (MCA)
 Bachelor of Computer Applications (BCA)
 A / O Level (DOEACC)

Personal Details
Gender : Male
Languages : English, Hindi, Rajasthani
Permanent Address : Plot no, 97, Gangasagar Colony A, Near Sayar Public School, Jaipur
Interests : Travel, Listening to music, Reading, Learning new things
US VISA : B1 (10 years multiple entry)