How To Write A Perfect Professional Email in English in 5 Steps
How To Write A Perfect Professional Email in English in 5 Steps
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For most of us, email is the most common form of business communication so it’s important
to get it right. Although emails usually aren’t as formal as letters, they still need to be
professional to present a good image of you and your company.
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Always open your email with a greeting, such as “Dear Lillian”. If your relationship
with the reader is formal, use their family name (eg. “Dear Mrs. Price”). If the
relationship is more casual, you can simply say, “Hi Kelly”. If you don’t know the
name of the person you are writing to, use: “To whom it may concern” or “Dear
Sir/Madam”.
If you are replying to a client’s inquiry, you should begin with a line of thanks. For
example, if someone has a question about your company, you can say, “Thank you
for contacting ABC Company”. If someone has replied to one of your emails, be
sure to say, “Thank you for your prompt reply” or “Thanks for getting back to
me”. Thanking the reader puts him or her at ease, and it will make you appear more
polite.
If you are starting the email communication, it may be impossible to include a line of
thanks. Instead, begin by stating your purpose. For example, “I am writing to
enquire about …” or “I am writing in reference to …”.
Make your purpose clear early on in the email, and then move into the main text of
your email. Remember, people want to read emails quickly, so keep your sentences
short and clear. You’ll also need to pay careful attention to grammar, spelling and
punctuation so that you present a professional image of yourself and your company.
4. Add your closing remarks
Before you end your email, it’s polite to thank your reader one more time and add
some polite closing remarks. You might start with “Thank you for your patience
and cooperation” or “Thank you for your consideration” and then follow up with,
“If you have any questions or concerns, don’t hesitate to let me know” and “I look
forward to hearing from you”.
The last step is to include an appropriate closing with your name. “Best regards”,
“Sincerely”, and “Thank you” are all professional. Avoid closings such as “Best
wishes” or “Cheers” unless you are good friends with the reader. Finally, before you
hit the send button, review and spell check your email one more time to make sure it’s
truly perfect!
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