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Course Outline Communication Skills For Managers-MBA

This document provides an overview of the Communication Skills for Managers course offered as part of the MBA program at Manarat International University. The course aims to help students improve their written, oral, and visual communication skills required for professional success. It will cover topics such as writing business letters, reports, recruitment correspondence, and documenting meetings. Students will be evaluated based on class participation, assignments, presentations, a midterm exam, and a final exam. The course will be taught over 14 lectures focusing on various communication concepts and skills.

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Aminul Islam Amu
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81 views2 pages

Course Outline Communication Skills For Managers-MBA

This document provides an overview of the Communication Skills for Managers course offered as part of the MBA program at Manarat International University. The course aims to help students improve their written, oral, and visual communication skills required for professional success. It will cover topics such as writing business letters, reports, recruitment correspondence, and documenting meetings. Students will be evaluated based on class participation, assignments, presentations, a midterm exam, and a final exam. The course will be taught over 14 lectures focusing on various communication concepts and skills.

Uploaded by

Aminul Islam Amu
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOC, PDF, TXT or read online on Scribd
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MANARAT INTERNATIONAL UNIVERSITY

DEPARTMENT OF BUSINESS ADMINISTRATION


PROGRAM: MBA
SEMESTER: Fall, 2016
COURSE: Communication Skills for Managers (BUS-511)

Course Instructor: Sk. Habibur Rahaman


Assistant Professor, DBA
Manarat International University
E-mail: habibmiu@yahoo.com
Overview
Communication is the art of speaking and writing clearly and with impact. Now a days there
may be no single thing more important to achieve meaningful work and fulfilling
relationships than to learn and practice the art of communication. There is a strong correlation
between communications proficiency with career progress. A business professional needs to
be able to communicate effectively to pursue his/her goals and objectives. This course is
designed to expand the students’ understanding of Business Communication and it will equip
the participants with the essential professional communication skills and the right attitude
required to excel in the workplace.
Course Objectives
Upon successful completion of the course, the student should be able to :
 Develop effective written documents utilizing the characteristics for good news,
routine, neutral, bad news, negative and persuasive messages.
 Develop interpersonal communication skills including nonverbal, listening and small
group interaction with proficiency.
 Present themselves in a professional way before a hostile audience, running meetings,
contributing to group decision-making and interviews.

Simply they should be able to communicate in a more persuasive and compelling style.
Methods of Instruction
 Students are introduced to the course materials through discussions with examples.
Lectures, visual aids, question and answer sessions and contributory class
participation from the students will be the key tools to explain the concepts in Bus.
Com.
 Student learning is enhanced with collaborative assignments. Students are divided
into groups of three to five students each. Each group has to submit a term paper on
the topic assigned by the course teacher.
 Cases and exercises will be assigned to the students to ensure the development of their
problem solving ability from a simulated real world perspective.
 Class participation through informal presentation in the class will be exercised.
 Group discussions and formal oral presentation will be assigned.
Evaluation Process:
Class Test: Closed book/ Open book/Surprised Test/ Take Home exam/viva, 20
Assignment /Case Study/Presentation/s ,Class Attendance and Performance
Mid-Term 30
Final Exam 50
Total 100

Grading Policy
A+ A A- B+ B B- C+ C D F
80-100 75-79 70-74 65-69 60-64 55-59 50-54 45-49 40-44 <40
Tentative Topics

Lectures Topics Cover


Lecture 1 Unit 1 (pages 1 – 13) to have an overview of communication And a part of
Unit 2 (page 16 – 18) to move on to oral communication
Lecture 2 The last part of Unit 2 (pages 19 – 26), which finishes oral communication
And a part of Unit 4 (page 51 – 54) to move on to the components and
components of the business letter
Lecture 3 A part of Unit 4 (pages 53, 58 – 62, 66), which continues with the types and
features of the common business letters
Lecture 4 The last part of Unit 4 (pages 62 – 65), which finishes the types and features of
the common business letters And Unit 11 (page 171, 173 – 174), which
completes two special persuasive types of business letters
Lecture 5 Unit 5 (pages 76 – 82), which introduces you to some rules of good writing
And a part of Unit 6 (page 89, 98) that moves on to the types of recruitment
correspondence
Lecture 6 a part of Unit 6 (pages 90 – 96) that shows you how to write some recruitment
correspondence
Lecture 7 The last part of Unit 6 (pages 96 – 101), which finishes teaching some other
recruitment correspondence
Lecture 8 Unit 8 (pages 116 – 119) that teaches you about some internal means of
communication And a part of Unit 9 (page 129 – 130, 135) that moves on to a
special type of communication called the report
Lecture 9 the last part of Unit 9 (pages 130 – 138) which finishes your study on reports
Lecture 10 Unit 10 (pages 147 – 158) where you shall learn about how meetings are
documented
Lecture 11 Unit 12 (pages 179 – 187), Unit 13 (page 193 – 199) and a part of Unit 14
(page 203 – 208) all of which discuss about some special types of persuasive
communication
Lecture 12 The last part of Unit 14 (pages 208 – 209), Unit 15 (Page 216 – 218), Unit 16
(page 222 – 224) which ends the discussion on the types of persuasive
communication And Unit 17 (page 229 – 232) that deals with a visual means
of communication named the form
Lecture 13 Unit 18 (pages 237 – 241) that deals with a visual means of communication
named the questionnaire
And Unit 19 (page 246 – 257), which details on the various types of methods
used in visual presentation
Lecture 14 Final Exam.

Text book:
*Communication for Business: A Practical Approach; By Shirley Taylor, 3rd Ed.

Reference Texts
Business Communication Today; By Bovee & Thill , 7th edition
Business Communication : Theory and Application; By Lesikar & Petit; 10th Ed.
Business Correspondence and Report Writing ; By Sharma & Krishna Mohan, 3rd Ed.

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