M.

S Aviation Pty Ltd T/A Australian School of Commerce

RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia
Ph: 1300 781 194
E: Info@asoc.edu.au
W: www.asoc.edu.au

BSBINN801
Lead Innovative thinking and practice

Candidate Assessment Tool

STUDENT NAME:

STUDENT ID:

ASSESSOR NAME:

UNIT CODE AND TITLE: BSBINN801 -Lead Innovative thinking and practice

M.S Aviation Pty Ltd T/A Australian School Of Commerce

Candidate Assessment Tool Page 1 of 43
Version 10.0
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia
Ph: 1300 781 194
E: Info@asoc.edu.au
W: www.asoc.edu.au

ASSESSMENT RECEIPT FORM

NOTE:
1. This form must be attached on top of the completed Student Assessment Booklet when
submitting.
2. The Assessment Receipt Form must be signed and dated.

DECLARATION:
1. I am aware that penalties exist for plagiarism and cheating.
2. I am aware of the requirements set by my assessor.
3. I have retained a copy of my assessment.

Student Signature: _________________________________ Date: _____________________

Assessment received by Australian School of Commerce

(ASOC) Staff

Name: Signature:

=================================TEAR HERE ==================================

Students must retain this as a Record of Submission

Assessment handed on:
Unit code and title: BSBINN801 -Lead Innovative thinking and practice

Assessment received by ASOC staff

Student ID: ……………………………..

Name: ……………………………………………………
Student Signature: ……………………
Signature: ………………………...……...……...……..

M.S Aviation Pty Ltd T/A Australian School Of Commerce

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M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia
Ph: 1300 781 194
E: Info@asoc.edu.au
W: www.asoc.edu.au

About this booklet

This assessment booklet has been designed for students undertaking face-to-face mode of study
to provide information before they undertake these assessments. It also contains assessment
tools to assess the skills and knowledge required from you to be deemed competent in this unit.

Please read all the information given to you when you receive this assessment booklet. If you do
not understand any part of this booklet, please inform your assessor.

The assessment booklet contains two (2) parts:

PART 1: Assessment information: This part contains information on the assessment for this unit of
competency and how an assessment will be conducted throughout this unit to achieve the
competency. It includes:
 Application of the unit of competency
 Purpose of assessment
 Elements, performance evidence and knowledge evidence requirements of the unit
 Conditions, context, required resources and location of the assessment

 Assessment tasks 

 Outline of evidence to be collected

 Administration, recording and reporting the requirements including special adjustments,
appeals, reasonable adjustments and assessors’ intervention.


PART 2: Assessment tasks: This part contains the information to undertake the assessment task
successfully. In each assessment task, students will find the following information: 

 Task instructions 

 Role play/Practical Demonstration information
 Information on resources required, where applicable.


M.S Aviation Pty Ltd T/A Australian School Of Commerce

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M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia
Ph: 1300 781 194
E: Info@asoc.edu.au
W: www.asoc.edu.au

PART 1

Assessment Information

M.S Aviation Pty Ltd T/A Australian School Of Commerce

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M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia
Ph: 1300 781 194
E: Info@asoc.edu.au
W: www.asoc.edu.au

Application of the unit of competency:

This unit describes the skills and knowledge required to generate, lead and sustain innovative
organisational thinking and practice.

It applies to individuals who initiate and lead innovation in any industry or community context.
Each organisation’s thinking and practice will be different depending on its core business,
purpose, size, complexity and broader operating context.

No licensing, legislative, regulatory or certification requirements apply to this unit at the time of
publication.

Purpose of assessment:

The purpose of assessment is to determine competency in the unit BSBINN801 – Lead innovative
thinking and practice.

Performance evidence:
Evidence of the ability to:

 use various techniques and tools to stimulate creative or innovative thinking

 research, review and critically analyse trends in thinking and emerging practices as they
relate to an organisation’s current thinking and practices
 develop own capacity to lead innovative thinking and practice in an organisational
context
 complete a workplace project or case study to demonstrate a comprehensive
understanding and application of key concepts, current theories and processes for
introducing, communicating, promoting, supporting and sustaining innovative thinking and
practices in an organisational context.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least
once.

Knowledge evidence:
To complete the unit requirements safely and effectively, the individual must:

 compare and contrast current and past theories and thinking about innovation
 explain how theory and thinking on innovation and creativity can contribute to applied
practice
 discuss the impact of leadership style on innovation in organisations, including how specific
approaches may encourage or inhibit innovation
 discuss the relevance of organisational and industry context on innovation

M.S Aviation Pty Ltd T/A Australian School Of Commerce

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M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia
Ph: 1300 781 194
E: Info@asoc.edu.au
W: www.asoc.edu.au

 analyse the internal and external conditions or factors that impact on organisational
innovation
 outline strategies for identifying, assessing and managing risks associated with innovation
 provide examples of innovation drivers in an organisation
 provide examples of innovation enablers in an organisation
 list and describe mechanisms at system or process level that can support innovative
practices
 discuss typical challenges and barriers to innovation within an organisation and ways of
overcoming these challenges and barriers.

Context and conditions for assessment:

To comply with the assessment conditions of this unit:
 Skills for this unit of competency will be demonstrated in Australian School of Commerce
classroom/Computer lab located at Level 4, 123 Lonsdale St , Melbourne , Victoria 3000
 You will have access to suitable facilities, equipment and resources, including template
documentation, style guide, policies and procedures to undertake the assessment tasks for
this unit of competency. (refer appendix 1, 2,3,4,5 & 6)

Resources required:
The assessor will ensure that assessment is conducted in a safe environment and you have
access to the following resources for the unit:
• Computer with internet connection to refer to various resources
• Student assessment booklet
• Australian School of Commerce Learners’ resources for the unit BSBINN801- Lead Innovative
Thinking and Practice

Clustering/holistic assessment:
There is no provision for clustering of assessments in this unit.

Competency requirements:
To be judged competent in this unit, you must satisfactorily complete all assessment tasks to be
Competent (C) in the unit. Students with unsatisfactory completion of any of the assignment
tasks will be deemed Not Yet Competent (NYC).

Assessors will ensure that the evidence collected meets the requirements of the Rules of
Evidence (authentic, current, sufficient and valid) prior to entering results into the competency
record sheet.

Students unsuccessful at achieving “Satisfactory” for any assessment at the first attempt will be
given two opportunities for reassessment. If the student is still deemed Not Yet Competent (NYC)
after two reassessments in a unit of competency, student will be required to repeat the unit as
per the scheduled delivery of the course. For further details, refer to Australian School of
Commerce Re-Assessment Policy and Australian School of Commerce Course Progress Policy.

M.S Aviation Pty Ltd T/A Australian School Of Commerce

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M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia
Ph: 1300 781 194
E: Info@asoc.edu.au
W: www.asoc.edu.au

Assessment tasks Assessment description Location of assessment

Assessment Task 1 (AT1): Students are required to complete the

 Knowledge Test knowledge test to be deemed
competent. The learners are required to
Australian School of
answer in brief. They must answer all the
Commerce training
questions correctly to be marked
campus
satisfactory.

They will be given 2 hours to complete

this task.
Assessment Task 2 (AT2): This assessment includes a series of tasks
 Written Report and and activities that you are required to Australian School of
Presentation complete relating to the case study and Commerce training
demonstrates a presentation. campus

Assessment tasks:
To achieve competency in this unit, you must satisfactorily complete all the following assessment
tasks within the date and time specified by your trainer/assessor. This will demonstrate that you
have all the required skills and knowledge for this unit.

Outline of evidence to be collected:

You must submit the following evidence to be marked competent for this unit. Your assessor
willensure that the evidence submitted meets the Rules of Evidence which are valid, sufficient,
current and authentic.

Assessment Task 1  Answer all questions correctly in the Knowledge Test and submit to your
(AT1): assessor electronically.
Knowledge Test  Complete and sign the cover sheet for assessment task

Assessment Task 2  Answer all questions correctly in the Case study after reading the brief
(AT2):
provided and submit it to the Assessor electronically.
Written Report &
 Complete and sign the cover sheet for assessment task.
Presentation

You must read and follow this information carefully while completing assessments for this unit of
competency and if you are unsure of any instruction, please contact your assessor to clarify.
The assessments are intended to be equitable, fair and flexible.

Submission of assessment:
You must ensure that the completed assessment tasks are submitted along with the assessment
cover sheet:
 Your assessor will mark the submitted assessment, provide feedback to you and complete
the comments section against each task, where applicable.

M.S Aviation Pty Ltd T/A Australian School Of Commerce

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M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia
Ph: 1300 781 194
E: Info@asoc.edu.au
W: www.asoc.edu.au

 ALL tasks must be completed in legible English. It is preferred that the tasks submitted for
assessments are typed.
 You must submit all assessments on or before the due date specified by the assessor as per
the training plan.
 Extensions for individual assessment tasks may be negotiated in specific circumstances with
your assessor/trainer. However, you need to provide genuine evidence documents when
seeking an extension to due date (e.g. extensions due to illness will require a medical
certificate). To arrange an extension, you must speak to your assessor prior to the due date.
Extensions must be confirmed by the trainer in writing.
 You are permitted to use dictionaries and to seek support (as required) unless it puts in
jeopardy the integrity of the assessment, your assessor will let you know if this is the case.
 Unless the assessment task specifically allows pair work or group activities such as
brainstorming, you must submit your own original work and must not copy the work of other
students. Plagiarism is unacceptable.
 You can submit your assessment tasks as hard copies in the classroom.

Recording an assessment result:

Once the assessments have been completed, the assessor will record the assessment results on
the student assessment record sheets and all results will be approved by the Training Manager.

Assessors will check that you have completed the signed student declaration prior to filling out
the assessment sheet.

Retaining assessment records:

Australian School of Commerce will securely retain all completed student assessment items for
each student for a period of six months from the date on which the judgement of competence
for the student was made. Australian School of Commerce will also retain sufficient data to be
able to reissue AQF certification documentation for a period of 30 years.

The assessor will ensure that the student records are securely retained and stored in accordance
with the Australian School of Commerce record control policy accessible by the Student
Administration Officer.

Assessment outcomes: -

For unit of competency:

There are two outcomes for assessments: C = Competent and NYC = Not Yet Competent
(requires more training and experience).

You will be awarded C = Competent on completion of the unit when the assessor is satisfied that
you have completed all assessments and have provided the appropriate evidence required to
meet all criteria in line with the Rules of Evidence. If you fail to meet this requirement, you will
receive the result NYC = Not Yet Competent and will be eligible to be re-assessed in
accordance with the Australian School of Commerce Re-Assessment Policy and Australian
School of Commerce Course Progress Policy.

For assessment task:

There are two assessment outcomes for tasks. S = Satisfactory and NS = Not Satisfactory.

M.S Aviation Pty Ltd T/A Australian School Of Commerce

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M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia
Ph: 1300 781 194
E: Info@asoc.edu.au
W: www.asoc.edu.au

On the individual assessment cover sheet for assessment tasks you will be marked Satisfactory, if
you have completed the task successfully, submitted all evidence and satisfied the assessment
criteria and Not Satisfactory, if you have not completed the task, the evidence is not sufficient or
does not meet the requirements of the assessment criteria.

Re-assessment:
If you are unsuccessful at achieving competency at the first attempt, you will be given two
further opportunities for re-assessment at a mutually agreed time and date. For further details,
refer to the Australian School of Commerce Re-Assessment Policy and Australian School of
Commerce Course Progress Policy. As this is a competency-based program, the assessment
continues throughout the program until you either achieve Competency in the assessment tasks
or a further training need is identified and addressed.

Student access to records:

You have the right to access current and accurate records of your participation and results at
any time. You can request a copy of your records (results or attendance progress) by
contacting the student administration or assessor.

Support:
You may seek clarification about the assessment information and the instructions and tasks at
any time from the assessor.

Reasonable adjustments and special learning needs:

Australian School of Commerce works to ensure that students with recognized disadvantages
can access and participate in education and training on the same basis as other students.
Disadvantages may be based, for example, upon age, cultural background, physical disability,
limited or non-current industry experience, language, numeracy or digital literacy issues.
Where pre-training interviews and LLN assessments reveal that a student may require special
support or where, after enrolment, it is made apparent that the student requires special support,
reasonable adjustments will be made to the learning environment, training delivery, learning
resources and/or assessment tasks to accommodate the particular needs of the student. An
adjustment is reasonable if it can accommodate the student’s particular needs, while also
taking into account factors such as the student’s views, the potential effect of the adjustment
on the student and others and the costs and benefits of making the adjustment.

Any adjustments made must:

 be discussed, agreed and documented in the assessment record
 benefit the student
 maintain the integrity of the competency standards and course requirements as stipulated
in the training package
 be reasonable to expect in a workplace.

Reasonable adjustment may consist of:

 providing additional time for students to complete learning and assessment tasks
 presenting questions orally for students with literacy issues
 asking questions in a relevant practical context
 using large print material
 extending the course duration

M.S Aviation Pty Ltd T/A Australian School Of Commerce

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M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia
Ph: 1300 781 194
E: Info@asoc.edu.au
W: www.asoc.edu.au

 Presenting work instructions in diagrammatic or pictorial form instead of words and

sentences.

Complaints and appeals:

If you are dissatisfied with an assessment outcome, you may appeal the assessment decision. In
the first instance, you are encouraged to appeal informally by contacting the assessor and
discussing the matter with them. If you are dissatisfied with the outcome of such discussion, you
may appeal further to training manager. If you are still dissatisfied, you may appeal formally and
in writing to have the result reviewed. For more information, refer to the Assessment Policy and
the Complaints and Appeals Policy and Procedures available in Australian School of Commerce
Website.

Assessor intervention:
Assessors will check if you are ready for the assessment, and defer the assessment if you are not.
Feedback will be given to you at the completion of the assessment.
During role play, the
assessor may act as a client or employer, where required, but the assessor will not interfere with
the assessment. If the assessment activities might impact on your safety or that of others, the
assessor will stop the assessment immediately.

Plagiarism, cheating and assessment dishonesty:

Australian School of Commerce considers plagiarism and cheating as a serious misdemeanor.
Evidence of plagiarism and cheating is treated on a case by case basis and the consequences
for students engaging in such practices may include failure of the assessment or unit or exclusion
from the course. For more information, refer to Australian School of Commerce’s Assessment
Policy.

Note: Referencing is a way of acknowledging the source of information that a person uses to
research your assignment. References should be provided whenever someone else’s words.
Ideas or research is used. One should also provide references for any information used. Website,
journals, Research paper, Blogs, article and any other online sources needs to be referenced.

Assessor feedback:
Assessors will provide feedback on the assessment that you have submitted. This can identify
your strengths and weaknesses or be an overall comment on your submission. A copy of the
feedback along with your submission will be given to you and you must keep a copy of it
throughout the completion of the course.

Student Declaration:
I.............................................................................. (Student Name) have read and understand the
information provided above and also understand and accept that any act of plagiarism and
academic dishonesty may have penalties including cancellation or suspension of my enrolment
with Australian School of Commerce. I further declare that:
 All assessment work submitted for this unit competency is my own original work and
plagiarism and collusion has not occurred.
 Assessment work has not been copied or submitted for any other unit/course.
 I have taken proper care and effort to ensure my work has not been copied by another
person.

M.S Aviation Pty Ltd T/A Australian School Of Commerce

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M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia
Ph: 1300 781 194
E: Info@asoc.edu.au
W: www.asoc.edu.au

 I have retained a copy of this assessment for my own records in the event I have to
reproduce my work.
 I am aware that any assessment deemed unsatisfactory will require me to undergo
reassessment which may be different to the one originally submitted.

Student signature: ............................................................... Date: ....../....../.......

M.S Aviation Pty Ltd T/A Australian School Of Commerce

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M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia
Ph: 1300 781 194
E: Info@asoc.edu.au
W: www.asoc.edu.au

PART 2

Assessment tasks

M.S Aviation Pty Ltd T/A Australian School Of Commerce

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Version 10.0
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia
Ph: 1300 781 194
E: Info@asoc.edu.au
W: www.asoc.edu.au

Assessment Task Cover Sheet Task 1 (AT1)

Student details
Student Name: Student ID:

Assessment details

Unit of Competency: BSBINN801 -Lead Innovative thinking and practice

Assessment Task 1: Knowledge Test

Date of Submission:

Assessment Outcome: Satisfactory Not Satisfactory

Feedback:

Student Plagiarism Declaration: By submitting this assessment to the college, I declare that this
assessment task is original and has not been copied or taken from another source except where this
work has been correctly acknowledged. I have made a photocopy or electronic copy or
photograph of my assessment task, which I can produce if the original is lost.

Assessor: I declare that I have conducted a fair, valid, reliable

and flexible assessment of this student, and I have provided
appropriate feedback. I also declare that I have undertaken the Student: I have received,
indicated assessment integrity checks discussed and accepted my
Check for plagiarism Software Yes No result as above for this
Check for copying/collusion Yes No assessment and I am aware of
my appeal rights.
Check for authenticity (own work) Yes No

Cheating or use of model answers Yes No

Signature: ......................................................... Signature: ..................................

Date: ................................................................. Date: ........................................

M.S Aviation Pty Ltd T/A Australian School Of Commerce

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M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia
Ph: 1300 781 194
E: Info@asoc.edu.au
W: www.asoc.edu.au

Assessment task 1: Knowledge Test

Required documents and equipment:

 Computer with internet connection to refer to various resources.
 Australian School of Commerce Learners’ resources for the unit BSBINN801 -Lead Innovative
thinking and practice (organised by the trainer/assessor)
 Learner’s notes

Instructions for students:

 This assessment will be conducted in Computer lab with access to the resources listed above.
 You must answer all knowledge questions as part of this assessment and submit answers in electronic
copy.
The assessor will verify the authenticity of the work by asking questions regarding the answers
provided. You must satisfactorily answer all questions to be deemed Satisfactory for this assessment.
 Be concise provide explanation according to the given word-limit and do not provide irrelevant
information. Be careful, quantity is not quality.
 Be careful to use non-discriminatory language. The language used should not devalue, demean, or
exclude individuals or groups on the basis of attributes such as gender, disability, culture, race,
religion, sexual preference or age. Gender inclusive language should be used.
 When you quote, paraphrase, summarise or copy information from the sources you are using to
write your answers/research your work, you must always acknowledge the source.
 You are required to mention your name and student Id in either header or footer of the assessment
document to be submitted.

Planning the assessment

Access all resources mentioned in required resources, either printed copies or access via the internet.

 You must answer all questions in the knowledge test assessment.

 Time allocated to complete this assessment is 2 hours.
 Complete and submit the assessment on the same day of the assessment.
 Assessor will set a time to provide feedback.

Evidence specifications:

At the end of the assessment, student will be required to submit the following evidence on the same day
of the assessment.
 Completed assessment task with all questions answered.
 Completed and signed cover sheet for the assessment.

M.S Aviation Pty Ltd T/A Australian School Of Commerce

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M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia
Ph: 1300 781 194
E: Info@asoc.edu.au
W: www.asoc.edu.au

Evidence submission:

 Documentation must be submitted electronically.

 Assessor will record the assessment outcome on the assessment cover sheet.

M.S Aviation Pty Ltd T/A Australian School Of Commerce

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 M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia
Ph: 1300 781 194
E: Info@asoc.edu.au
W: www.asoc.edu.au

Knowledge Test

QUESTION QUESTIONS Students

NUMBER response (to
be
completed
by the
assessor)
Leading-edge innovators have changed the value network in major
Question 1:
ways such as:
S
a. Stabilize the supply chain
NS
b. Radically change the supply chain
c. Partner passive-aggressively
d. Partner aggressively
CEOs that were strong leaders and were able to drive innovation?
Question 2:
a. Steve Jobs S

b. Tim Cook NS
c. Bill Gates
d. Steve Ballmer
Types of innovation are
Question 3:
a. Incremental
b. Semiradical
c. Radical
S
d. All of the above
NS
a. i, iii
b. iv
c. i, ii
ii, iii

In what other area can a business model change drive an innovation

Question 4:
besides value proposition?
S
a. Sales and marketing
NS
b. Value networks
c. Resources department
d. Industry structure
Play not to lose (PNTL) strategy mainly relies on what type of
Question 5:
innovation
S
a. Incremental
NS
b. Radical
c. Semiradical
d. All of the above
M.S Aviation Pty Ltd T/A Australian School Of Commerce
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M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia
Ph: 1300 781 194
E: Info@asoc.edu.au
W: www.asoc.edu.au

Value creation processes involves

Question 6:
a. Raw and refined ideas S

b. Out-of-box thinking NS
c. Seizes opportunities
d. Engineering/Manufacturing
The primarily role of an innovation system is to
Question7:
a. Increase economy S

b. Increase efficiency NS
c. Increase profit
d. Increase network opportunities
Limitations of ROI absent in the residual income measures include
Question8:
a. May lead to underinvestment S

b. Stable investment NS
c. May lead to overinvestment
d. All of the above
System that facilitate the learning associated with new capabilities is a
Question9:
learning system level:
S
a. Delivering value
NS
b. Refining the current model
c. Building competencies
d. Crafting strategy
Question10:
Innovation’s mystical aspect is tied two phenomenas:
i) Harnessing company
ii) Experiencing tranquillity
iii) Growing the company S

iv) Renewing the company NS

a. i, ii
b. ii, iii
c. ii, iv
d. i, iv
Question11:
Innovation leadership should provide the following:
a. Commitment to incentives S
b. Lead by example and commitment to resources NS
c. Leave innovation to the team members
d. Appreciate the senior members’ contribution only.
Question12: S
Fine tuning focuses on improving selective portions of the innovation
strategy such as: NS
a. Competition and marketing

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M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia
Ph: 1300 781 194
E: Info@asoc.edu.au
W: www.asoc.edu.au

b. Cash flow and revenue

c. Processes and strategy
d. Sales and business growth
Question13:
leadership – is the crucial difference in creating
and sustaining successful innovation. Fill the blank with the
most appropriate position of a company S
a. Shareholder’s NS
b. CEO’s
c. Manager’s
d. Director’s
Question14:
Leadership needs to ensure that innovation is of the
company’s business mentality
S
a. An integral part
b. A very least important part NS

c. A critical success
d. An extrinsic part
Question15:
In the beginning of cars industry, cars were manufactured in shops,
this process was very labor intensive. It is when Henry Ford’s brought in
the first radical change in the business model with a new concept of
a production line to the car industry. Ford used new technologies
mainly process technologies to increase the efficiency of its
production lines and supply chains. Since then the whole concept of
the auto industry was turned upside down. S

NS
From the case above you could see that a successful organization
combine technology change and business model change to create

a. More profit
b. Company growth
c. Innovation
d. Better cashflow
Question16: S
Explain in detail the design thinking process
NS

Question17: S
Innovation encompasses two established activities
NS

Question18: S
Explain the term of semiradical innovation and disruptive
technologies are NS

Question19: S
Identify and describe what is one of the two most common mistakes
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RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia
Ph: 1300 781 194
E: Info@asoc.edu.au
W: www.asoc.edu.au

companies make while undertaking innovation process NS

Question20: S
Identify and describe what is one of the critical things to do during
design and implement innovation measurement systems NS

Question21: S
Explain what is one of the consequences of overusing incentive
systems NS

Question22: S
Identify and describe what can management do to stir up innovation
NS

Question23: S
As a leadership team identify and describe the three initial activities in
order to set the context for any change to innovation NS

Question24:
During the nineteenth century, ice was harvested from lakes, stored in
caves to limit its melting and transported as perishable goods. The
technology evolved incrementally throughout several decades; the
growth and harvesting processes became more efficient as new tools
and techniques were applied, the storage benefited from creativity,
and the packaging to retain the cold in the ships also improved. But
in the early part of twentieth century, a revolutionary technology,
refrigerator plunged into the industry. Since then, the largest S
improvements in ice-based cooling technology took place. NS

From the case above answer the following questions:

1. List out the operation processes that are obsolete after the
technology evolves in.

Considering the three types of innovation, from the case above

identify what is the generic types of innovation and explain what
effect to the industry it could made.
Question25: S
Explain one of the critical things to do during design and implement innovation-
measurement systems NS

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RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia
Ph: 1300 781 194
E: Info@asoc.edu.au
W: www.asoc.edu.au

Assessment Task Cover Sheet Task 2 (AT2)

Student details
Student Name: Student ID:

Assessment details

Unit of Competency: BSBINN801 -Lead Innovative thinking and practice

Assessment Task 2: Written Report and presentation

Date of Submission:

Assessment Outcome: Satisfactory Not Satisfactory

Feedback:

Student Plagiarism Declaration: By submitting this assessment to the college, I declare that this
assessment task is original and has not been copied or taken from another source except where
this work has been correctly acknowledged. I have made a photocopy or electronic copy or
photograph of my assessment task, which I can produce if the original is lost.

Assessor: I declare that I have conducted a fair, valid, reliable

and flexible assessment of this student, and I have provided
appropriate feedback. I also declare that I have undertaken Student: I have received,
the indicated assessment integrity checks discussed and accepted my
Check for plagiarism Software Yes No result as above for this
Check for copying/collusion Yes No assessment and I am aware
of my appeal rights.
Check for authenticity (own work) Yes No

Cheating or use of model answers Yes No

Signature: ......................................................... Signature: ..................................

Date: ................................................................. Date: .........................................

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RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia
Ph: 1300 781 194
E: Info@asoc.edu.au
W: www.asoc.edu.au

Assessment Task 2: Written Report and Presentation

Required documents and equipment:

 Computer with internet connection to refer to various programs such as MS word, MS excel, MS
PowerPoint or any other recognised software program.
 Australian School of Commerce Learners’ resources for the BSBINN801 -Lead Innovative thinking
and practice (organised by the trainer)
 Learner’s notes
 Appendix 1 (provided by trainer/assessor)
 Appendix 2 (provided by trainer/assessor)
 Appendix 3 (provided by trainer/assessor)
 Appendix 4 (provided by trainer/assessor)
 Appendix 5 (provided by trainer/assessor)
 Appendix 6 (provided by trainer/assessor)

Instructions for students:

 This assessment will be conducted in ASOC’S Campus with access to the resources listed above.
 You must answer all questions as part of this assessment and submit answers in electronic copy.
The
assessor will verify the authenticity of the work by asking questions regarding the answers provided.
You must satisfactorily answer all questions to be deemed Satisfactory for this assessment.
 For this assessment, you can choose any other organisation, which must be approved by your
assessor.
 Be concise provide explanation according to the given word-limit and do not provide irrelevant
information. Be careful, quantity is not quality.
 Be careful to use non-discriminatory language. The language used should not devalue, demean, or
exclude individuals or groups on the basis of attributes such as gender, disability, culture, race,
religion, sexual preference or age. Gender inclusive language should be used.
 When you quote, paraphrase, summarise or copy information from the sources you are using to
write your answers/research your work, you must always acknowledge the source.
 You are required to mention your name and student Id in either header or footer of the assessment
document to be submitted.

Planning the assessment

 Access all resources mentioned in required resources either printed copies or access via the
internet.
 Time required for assessment: 20 hours (this will be completed over multiple sessions but student
must submit assessment on or before the due date provided by the trainer/Assessor)
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RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia
Ph: 1300 781 194
E: Info@asoc.edu.au
W: www.asoc.edu.au

 You must:
 Produce all evidence as required in the Project assessment.
 Complete and submit in due timelines.
 Submit with a completed and signed assessment cover sheet.

Evidence specifications:

At the end of this assessment, you will be required to submit following evidence before due date
specified by the assessor:

● Completed report in Word format to be printed

● Presentation

● Completed and printed Appendix 2, Appendix 3 and Appendix 4, Appendix 5, Appendix 6

● Completed and signed Assessment cover sheet

● Documentation must be submitted electronically.

Evidence submission:
 Documentation must be submitted electronically.

 Assessor will record the assessment outcome on the assessment cover sheet.

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RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia
Ph: 1300 781 194
E: Info@asoc.edu.au
W: www.asoc.edu.au

Overview: (For this assessment, you can choose any other organisation, which must be approved by
your assessor.)

For this assessment, you must assume you work as an Internal Audit Manager for an
organisation. After reviewing the strategic plan of the organisation, the CFO has set the
objective that the organisation will restructure its information technology systems. The CFO
wants to modernise the use of technology and processes and reduce overheads.
You have been asked by the CFO to write two reports which will assist the
organisation in developing an organisational improvement program to restructure its
information technology systems.
Note: For information system-related questions below, learners are not expected to have a
detailed knowledge of computer systems and related terminology, but to at least
demonstrate a basic understanding and be able to apply those concepts to the elements
covered below.

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RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia
Ph: 1300 781 194
E: Info@asoc.edu.au
W: www.asoc.edu.au

Part A - Written Report 1:

You are required to prepare a written report to the CFO covering section 1 and 2 as per below.

Section 1

Describe the organisation, including details of:

a) Its core business

b) The industry in which it operates

c) Number and type of employees

d) Current information systems and specifications, including:

 database design
 networking capacities
 system size
 speed
 software
 Financial functions.

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RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia
Ph: 1300 781 194
E: Info@asoc.edu.au
W: www.asoc.edu.au

Section 2

For the organisation, analyse and describe:

a) The user requirements for information systems

Include in your analysis:
 the processes and methods in place to monitor and record ongoing internal
enquiries and feedback from users of information systems (‘users’ could include
employees, customers or management)
 any constraints of the current information systems, as obtained from the user
feedback.

b) The hardware and software needs of the organisation

Include in your analysis:
 hardware and software requirements based on the user requirement analysis in step
a) above. This can include information on type/number, display, peripherals,
functionality, security, memory, interfaces, accessibility, operating system,
non- functional requirements

 consideration of available products and services in the market (give two possible
different product or service options).

c) Accounting data and security

Include in your analysis:
 three different types of accounting data users of information systems handle.
Accounting data can be all the data that support the financial statements; can be
hard copy or machine-readable
 security requirements that need to be considered for this accounting data.
d) Name one policy and procedure document (separate document for each point below)
and briefly describe the main purpose of each that the organisation has in place to
address:
I. risks faced by the organisation and the management of those risks
II. controls and processes for expenditure (on capital and expense items)
III. compliance with legislative and statutory requirements.

Note: These documents may cover information systems and also wider aspects of the
organisations operations.

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RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia
Ph: 1300 781 194
E: Info@asoc.edu.au
W: www.asoc.edu.au

Part B - Written Report 2:

You are required to prepare a written report to the CFO covering the areas noted in points
1-9 below.

Report on the following elements of the improvement program:

1) Identify two short-term (1-5 years) and two long-term (i.e. five years or greater)
objectives the improvement program aims to achieve for the organisation in regard
to:

a) improving the financial position of the organisation

b) improving the use of organisational resources.

The objectives should adhere to the S.M.A.R.T. criteria.

2) Impact of external factors and trends

Include in your analysis:

 use of a PESTLE analysis to identify external factors and trends

 based on the findings of the PESTLE analysis, produce a SWOT analysis and
evaluate the organisation against its external relationships and
environmental factors

 also include in the SWOT analysis an assessment of the financial and resource
management implications for the improvement program.

3) Review of internal control systems

Include in your analysis:

 name the five components of internal control

 for each component of internal control, identify one strength and one
weakness for the organisation that could impact on the improvement
program.

4) Analysis of the improvement program:

a) Identify two viable options for restructure of the organisation’s information

technology systems to achieve the objectives noted in question 1 above.
Using cost benefit analysis, identify two costs and two benefits for each
option. Based on this analysis, select the preferred option.

b) Identify two financing options to fund the improvement program. Identify the
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RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia
Ph: 1300 781 194
E: Info@asoc.edu.au
W: www.asoc.edu.au

option which will best help achieve the objectives noted in question 1
above.

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RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia
Ph: 1300 781 194
E: Info@asoc.edu.au
W: www.asoc.edu.au

c) Complete the Appendix 5: Program budget, covering budgeted costs of the

program and expected impact of the program on revenues and costs of the
organisation.

d) Note one financial analysis technique that could be used to evaluate the
outcomes of the improvement program against the objectives noted in
question 1 above.

5) Develop a schedule to implement the improvement program. The schedule should

be designed to:
 meet the short- and long-term objectives for the improvement program (as
identified in question 1 above)

 include a periodic review of the program outcomes and assess against

factors impacting achievement of the program objectives

 assign responsibility for each phase of the program

 record the start date and end date of the project and the dates of any
significant milestones.

6) Prepare a brief outline of the main features of a contingency plan that might be
established to deal with:

 any implementation problems or delays in the improvement program

 causes of variations in meeting the programs objectives.

7) For two of the procedures noted in the implementation schedule per question 5
above:
 document one internal audit test (one test for each procedure) that could
be included in the Internal Audit program, to test the improvement program
has achieved the procedure. The test should use an appropriate audit
testing technique and sample size technique

 note how the audit test you have documented complies with the Internal
Audit Policies and Procedures (refer to Appendix 6: Extract from Internal
Audit Policies and Procedures).

8) Document an internal organisational memo to communicate to staff the main

elements and potential impacts of the improvement program. Include this memo as
an Appendix to your report.

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RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000 Australia
Ph: 1300 781 194
E: Info@asoc.edu.au
W: www.asoc.edu.au

a. Document a procedure guideline which outlines one organisational practice

that will change because of the improvement program. The guideline should
include:

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RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000
Ph: 1300 781 194
E: Info@asoc.edu.au
W: www.asoc.edu.au

 main heading

 who will be impacted (department/which personal etc.)

 when changes will take effect

 include no more than 10 procedures in the guideline.

b. Note where you will store the procedure guideline, so it is easily accessed and
available for staff to use.
9.
a. Document a procedure guideline which outlines one organisational practice that
will change as a result of the improvement program. The guideline should
include:
 main heading
 who will be impacted (department/which personal etc.)
 when changes will take effect
 include no more than 10 procedures in the guideline.
b. Note where you will store the procedure guideline so it is easily accessed and
available for staff to use.

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RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000
Ph: 1300 781 194
E: Info@asoc.edu.au
W: www.asoc.edu.au

Instruction for Presentation: (For this assessment, you can choose any other organisation, which must
be approved by your assessor.)

You are now to present a summary of your written report at the Board meeting of your selected
organisation using PowerPoint (maximum of six slides). Also present at the Board meeting will be a
Board Member and the CFO. The presentation will need to be recorded as audio or video recording
and must be approximately five minutes in length.

You will require the help of two people to complete this assessment: one to play the role of the Board
Member and another to play the role of the CFO. These two people can be drawn from colleagues,
family or friends. You will be interacting with both people in this presentation, so they will be working
from the Appendix 2: Briefing notes. Each of the participants must ask the questions that have been
allocated to them (i.e. different questions have been allocated for Participant 1 and Participant 2).

At the end of your presentation, each of the participants must then complete the Appendix 3:
Template to gather feedback. This provides feedback on how clearly you have conducted the
presentation. You must also ensure you obtain appropriate approvals to conduct and record a
presentation in this setting so meeting participants must sign the Appendix C: Audio/Video recording
consent form and you must submit the signed form as part of your assessment evidence for this
activity.

Before you commence your presentation, review the ‘Briefing notes’ to ensure you will have the
appropriate information to provide in your verbal responses to the participants’ questions.

The responses you provide to the participants’ questions in the Briefing notes must be
completed and submitted as part of the assessment evidence for this activity.
When you have finished your audio or video recording, you will need to submit this file to your
trainer/assessor as evidence.
In your presentation, you need to:
1. Summarise the main issues from your written report (in Part A). This summary will be documented
in the slides. Use headings and bullet points to format and present your summary of the main
issues.
2. Answer the questions asked by the Board Member and the CFO (see Appendix 2: Briefing notes).
These questions can be asked at the end of your presentation.

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RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000
Ph: 1300 781 194
E: Info@asoc.edu.au
W: www.asoc.edu.au

Presentation Checklist- Assessor to be complete

Student Assessment Criteria Assessor to tick the Assessor to tick

appropriate box the
appropriate
box
Section 1 Section 2

Communication | Is the  Yes Safety | Is the  Yes

learner able to: learner able to:
 No  No
 Communicate clearly  Work safely at all
with others times

 Ask for help when  Ensure your

needed actions do not
put the safety of
 Follow instructions
yourself or others
 Identify the task at risk
requirements including
document purpose and
proposed audience

 Consult with others to

determine meeting
concepts and
requirements

 Clarify task requirements

with supervisor (assessor)
as required

Section 3 Assessor to tick the appropriate

document completed by the student.
Whilst presentation, did the student clearly explain:

 Yes
 The presentation will need to be recorded as
audio or video recording  No

 Yes
 Length of presentation is approximately five
minutes  No

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RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000
Ph: 1300 781 194
E: Info@asoc.edu.au
W: www.asoc.edu.au

 Yes
 Please also provide the PowerPoint slides used in
your Presentation as a PowerPoint file  No

 Yes
 Review and answer briefing questions
 No

 Yes
 Language, tone and pace is appropriate to
audience  No

 Yes
 Participants have signed the Audit/video
recording consent form  No

 Detailed evaluation report attached  Yes

 No

 Assessor’s feedback:

 Student outcome:  S
 NS

 Assessor Name and Signature:

 Date:

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RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000
Ph: 1300 781 194
E: Info@asoc.edu.au
W: www.asoc.edu.au

Final Assessment Record

Student name: Student ID:

Date of
Assessor name:
completion:

Unit of competency: BSBINN801 -Lead Innovative thinking and practice

Student results
Assessments Not Yet Not
Satisfactory Satisfactory Submitted
Assessment task 1: Knowledge Test
Assessment task 2: Written Report and Presentation

Comments/ Feedback:

Unit outcome: Competent Not Yet Competent

Is re-assessment required? Yes No

Assessor Signoff
By signing this final assessment record:
 I confirm that the student has attempted all requirements of this unit of competency

 I am satisfied the work submitted is their own work.

 I have informed the participant of the assessment decision.

Assessor signature: Date:

Student Signoff
By signing this final assessment record:
 I have received, discussed and accept the outcome from my assessment as above for this unit
of competency and I am aware of my right to appeal.

Student signature: Date:

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RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000
Ph: 1300 781 194
E: Info@asoc.edu.au
W: www.asoc.edu.au

Candidate Feedback Form

Candidate’s Name:

Unit: BSBINN801 -Lead Innovative thinking and practice

Assessor’s Name:

Assessment Date:

Please provide us some feedback on your assessment process.

Information provided on this form is used for evaluation of our assessment systems and processes.

This information is confidential and is not released to any external parties without your written consent.

Please tick  Yes or No for the questions below: Yes No

Did you receive information about the assessment prior to the date?

Were the instructions to the assessment clear and easy to understand?

Did you understand the purpose of the assessment?

Were you advised of the performance criteria?

Were you advised of the process of the assessment?

Were there any surprises in your assessment?

Did you feel the assessment was fair?

Was your assessor professional?

Did you feel the assessment was accurate?

Were you comfortable with the outcome?

Did you receive feedback about your assessment?

If you answered no to any of the above questions are you aware of the appeals process?

Comments:

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RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000
Ph: 1300 781 194
E: Info@asoc.edu.au
W: www.asoc.edu.au

Appendix1- Assessment resource in simulated business

environment

Australian School of Commerce will conduct this assessment in computer lab by setting simulated
business environment which is safe and experiences typical writing field of work. The following resources
will be made available to the learner:

 Australian School of Commerce’s office equipment and resources

 sample organisational policies and procedures

Copyright: Instructions in this tool have been developed by NTA and Australian School of Commerce for sole purpose of use by Australian School of
Commerce. Any part of these assessment instructions cannot be reproduced in full or part for without approval of Australian School of Commerce
and NTA which holds authorship rights.

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RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000
Ph: 1300 781 194
E: Info@asoc.edu.au
W: www.asoc.edu.au

Appendix 2- Briefing notes

Participant 1 – Board Member

Question Answer

What are the two main requirements for

information systems that users are requesting?

Participant 2 – CFO

Question Answer

What is the main security issue that will need to

be addressed for any new information system?

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RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000
Ph: 1300 781 194
E: Info@asoc.edu.au
W: www.asoc.edu.au

Appendix 3- Template to gather feedback

Name:

Date of session:

Please provide your responses to the following statements in relation to the presentation given.

1. Clearly communicated the information – using suitable structure and language

which incorporates appropriate technical vocabulary to suit the audience.

Strongly agree Agree Neither Disagree Strongly disagree

2. Used questioning and listening techniques to obtain feedback and confirm

understanding of what has been presented.

Strongly agree Agree Neither Disagree Strongly disagree

3. The presentation was well-researched.

Strongly agree Agree Neither Disagree Strongly disagree

4. The information provided was well researched.

Strongly agree Agree Neither Disagree Strongly disagree

5. Please provide suggestions and comments for improvement.

Strongly agree Agree Neither Disagree Strongly disagree

M.S Aviation Pty Ltd T/A Australian School Of Commerce

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M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000
Ph: 1300 781 194
E: Info@asoc.edu.au
W: www.asoc.edu.au

Appendix 4- Audio/Video recording consent form

Learner’s name____________________ Date: _______________________

Participant’s name Signature

By signing this form, you have consented to participate in a recording.

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M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000
Ph: 1300 781 194
E: Info@asoc.edu.au
W: www.asoc.edu.au

Appendix 5- Program budget

(The table below can be used as a guide to analyse expected program costs and savings.)

Year 1 ($) Years 2-5 ($) Years 6 + ($)

Budgeted program costs

Cost 1

Cost 2

Cost 3

Cost 4

Total budgeted program

costs

Organisational savings from

program implementation (i.e.
increase in
revenue/decrease in costs)

Saving 1

Saving 2

Saving 3

Saving 4

Total organisational savings

M.S Aviation Pty Ltd T/A Australian School Of Commerce

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Version 9.0
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000
Ph: 1300 781 194
E: Info@asoc.edu.au
W: www.asoc.edu.au

Appendix 6- Extract from Internal Audit Policies and

Procedures Overview and conduct of the audit process

Although every audit project is unique, the audit process is similar for most engagements and
usually consists of nine stages. Through these stages, the Internal Audit and Compliance Team
will determine ways to minimise risks and increase efficiencies within the area. Stakeholder
involvement is critical at each stage of the audit process. An audit will result in a certain
amount of time being diverted from the area personnel’s usual routine. One of the key
objectives is to minimise this time and avoid disrupting ongoing activities.

a) Plan. The Internal Audit and Compliance Team will develop an audit plan based
on a review of all pertinent information. Sources may include, but are not
limited to: a risk assessment, internal and external evaluations and
management guidance.

b) Notify. The Internal Audit and Compliance Team will schedule a meeting with the
department manager and the senior managers of the process to be audited;
identify the scope and objectives of the audit, how long it is expected to last and
what the responsibilities for all parties are in the audit process. Any factors that may
impact the audit should be raised at this time. Factors include vacations, fiscal year
end reporting requirements, etc.

c) Test. Testing will include interviews with the staff, review of procedures and
manuals, compliance with the organisational policies and governmental laws and
regulations and assessing the adequacy of internal controls.

d) Communicate. Keep the department that is undergoing the audit updated on the
status of the audit on a regular basis, especially if there are any findings. There may
be instances where the findings can be addressed immediately.

e) Draft. The report draft will include the audit Scope and Objectives, Summary and
Opinion, and Findings and Audit Recommendations.

f) Management response. Management will receive the audit draft to confirm the
facts and respond to the Audit Recommendations. Their response should assign the
responsibility and have a specific target date of completion for the corrective
actions. The time window for the Management Response is normally 21 calendar
days.

g) Review. The final version of the audit will be reviewed and all issues resolved by the
Internal Audit and Compliance Team.

h) Distribute. The report is then released to the audited department and the Managing
Director. It is also released to the Audit and Compliance Committee as part of the
agenda at the periodic meetings as requested.

i) Verify. The Internal Audit and Compliance Team will normally conduct a follow-up on
the Management Responses to the audit Findings and Recommendations within a
M.S Aviation Pty Ltd T/A Australian School Of Commerce
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M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000
Ph: 1300 781 194
E: Info@asoc.edu.au
W: www.asoc.edu.au

reasonable timeframe. This subsequent review will be discussed with the involved
management and the

comments published. The comments may also be released to the Audit and
Compliance Committee as part of the agenda at the periodic meetings.

Audit procedures
Evidential matter obtained during the course of fieldwork provides the documented basis
for the auditor’s opinions, observations and recommendations as expressed in the audit
report. The Internal Audit and Compliance Team is obligated by professional standards to
act objectively, exercise due professional care and collect sufficient and relevant
information to provide a sound basis for audit observations and recommendations.

Auditors must obtain all evidence necessary for the effective completion of the audit. The
decision on how much evidence is enough and what type of evidence to seek requires the
exercise of the auditor’s judgment based on experience, education and intuition. A thorough
knowledge of the concepts underlying audit evidence will help the auditor to improve the
audit quality and efficiency of the process. Work papers possess certain attributes to provide
a sound basis for audit observations and opinions and to be considered as evidential matter.
These attributes are:

a. Sufficient information is factual and adequate so that a prudent, informed

person would reach the same conclusions as the auditor

b. Information is reliable and the best attainable through use of appropriate

audit techniques

c. Relevant information supports audit findings and recommendations and is

consistent with the audit objectives for the audit

d. Useful information helps the organisation meet its goals. It also provides a
reference for the preparer when called upon to answer questions. If the
evidence supports the basic test of sufficiency, competence and relevance, it
may be used to support the auditor’s findings. The following outlines the
different types of evidence obtained during the course of an audit:

e. Physical evidence. Obtained through observation and inquiry

f. Testimonial evidence. Based on interviews and statements form involved persons

g. Documentary evidence. Consists of legislation, reports, minutes,

memoranda, contracts, extracts from accounting records, formal charts
and specifications of documentation flows, systems design, operational
and organisational structure

h. Analytical evidence. This is secured by analysis of information collected

by the auditor.

M.S Aviation Pty Ltd T/A Australian School Of Commerce

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Version 9.0
M.S Aviation Pty Ltd T/A Australian School of Commerce
RTO NO. 41089 I CRICOS NO.: 03489A
Melbourne Campus: Level 4, 123-129 Lonsdale Street Melbourne, Victoria 3000 Australia
Hobart Campus: Level 4, 18 Elizabeth Street, Hobart Tasmania 7000
Ph: 1300 781 194
E: Info@asoc.edu.au
W: www.asoc.edu.au

Audit work papers must reflect the details of the evidence upon which the auditor has relied.
The Internal Auditor must maintain adequate documentation of the audit, including the basis
and extent of planning, the work performed and the results and findings of the audit. This will
allow the work papers to serve both as tools to aid the auditor in performing their work and as
written evidence of the work done to support the auditor’s report. Information included in
work papers should be sufficient and relevant to provide a sound basis for audit findings and
recommendations.

In the process of collecting evidential matter, the auditor is required to perform audit testing
to support all observations and opinions. During the performance of such testing, the auditor
is not required to test the population in its entirety. Audit sampling may be employed. Audit
sampling is performing an audit test on less than 100 percent of a population. In ‘sampling’,
the auditor accepts the risk that some or all errors will not be found, and the conclusions
drawn (i.e. all transactions were proper and accurate) may be wrong. The type of sampling
used and the number of items selected should be based on the auditor’s understanding of
the relative risks and exposures of the areas audited.

Types of samples may include:

a) Statistical or probability sampling. Allows the auditor to stipulate, with a given level of
confidence, the condition of a large population by reviewing only a percentage of
the total items. Several sampling techniques are available to the auditor.

b) Attribute sampling. Used when the auditor has identified the expected
frequency or occurrence of an event.

c) Variable sampling. Used when the auditor samples for values in a population which vary
from item-to-item.
d) Judgment sampling. Used when it is not essential to have a precise determination of
the probable condition of the universe, or where it is not possible, practical or
necessary to use statistical sampling.

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