User Manual

QT SERIES

H.264 NETWORK DVR

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 About this Manual
This manual is written for the QT family of DVRs. Not all features and capabilities are shared
across all models so you may see features described which are not applicable or available on
Thank You for Choosing a Q-See Product! your machine. In addition you may see screen images that do not exactly match those on your
All of our products are backed by a conditional service warranty covering all hardware for 12 display.
months from the date of purchase. Additionally, our products also come with a free exchange This manual was accurate at the time it was completed. However, because of our ongoing
policy that covers all manufacturing defects for one month from the date of purchase. effort to constantly improve our products, features and functions may have been added
Permanent upgrading service is provided for the software and is available at www.Q-See.com. or changed since that time and on-screen displays may change. We encourage you to
visit our website at www.Q-See.com to check for the latest firmware updates and product
Be certain to make the most of your warranty by completing the registration form online. In
announcements.
addition to warranty and technical support benefits, you’ll receive notifications of product
Throughout the manual we have highlighted warnings and other important information that will
updates along with free downloadable firmware updates for your DVR. Register today at
assist you in operating your new system in a safe and trouble-free manner. Please take the
www.Q-See.com!
time to read and follow all instructions and pay attention to alerts as shown below:
Please see the back of this manual for exclusions.

IMPORTANT! Red boxes with this icon indicate warnings. To prevent

possible injury or damage to the product, read all warnings before use.

NOTE! Text in blue boxes with the Information icon offer additional guidance
and explanations about how to make the most out of your system.

© 2010, 2012 Q-See. Reproduction in whole or in part without written permission is

prohibited. All rights reserved. This manual and software and hardware described herein, in
whole or in part, may not be reproduced, translated, or reduced to any machine-readable
form without prior written approval.
Trademarks: All brand names and products are trademarks or registered trademarks of their
respective owners.
Q-See is a registered trademark of DPS, Inc.
Disclaimer: The information in this document is subject to change without notice. The
manufacturer makes no representations or warranties, either express or implied, of any kind
with respect to completeness of its contents.
Manufacturer shall not be liable for any damages whatsoever from misuse of this product. Rev. 3.0 1/24/2012
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 TABLE OF CONTENTS 6. DVR MANAGEMENT 66
6.1 Information 66
1. INTRODUCTION 7 Event Information 67
Log Information 67
For Your Safety 7 Network Information 67
Online User Information 68
Features 8
6.2 Manual Alarm 69
2. CONNECTIONS AND CONTROLS 10 6.3 Disk Management 69
2.1 DVR Functions and Connections 10
6.4 Upgrade 70
2.2 Mouse 36
6.5 Logoff 71
2.3 Remote Control 37
6.6 Shut Down 71
3. BASIC FUNCTIONS 38
3.1 Power On/Off 38 7. PAN/TILT/ZOOM CAMERAS 72
Power On and Login 38 7.1 Connecting a PTZ Camera 72
Power Off 38
7.2 Pan-Tilt-Zoom (PTZ) CONFIGURATION 73
3.2 The Control Bar 39

3.3 Live Viewing and Recording 42 8. ALARMS 76

Switching Video Output 42 8.1 Alarm Input 76
Live Viewing 42
Recording 42 8.2 Alarm Output 78
3.4 Quick Playback 43 8.3 Alarm Configuration 79
Sensor 79
4. MAIN MENU SETUP 46 Motion 80
4.1 Basic Configuration 46 Video Loss 81
Menu Navigation 46 Other Alarm 81
Setup 46 Alarm Out 82

4.2 Live Configuration 49

9. HARD DISK DRIVE 83
4.3 Record Configuration 51 9.1 Installation/Removal 83

4.4 Schedule Configuration 54 9.2 Calculating the Recording Capacity of a Hard disk Drive 85

4.5 Network Configuration 55

APPENDIX 86
4.6 User Management 59 A.1 Troubleshooting 86
Time Search 61
Event Search 62 A.2 Specifications 89
File Management 62
A.3 Rack Mounting 94
Image 63

5. BACKUP 64 Q-SEE PRODUCT WARRANTY 95

Questions or Comments? Contact Us 96

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 INTRODUCTION CHAPTER 1
FOR YOUR SAFETY
To prevent damage to your Q-See product or injury to yourself or to others, read and
understand the following safety precautions in their entirety before installing or using this
equipment. Keep these safety instructions where all those who use the product will read them.

WARNING! ELECTRIC SHOCK RISK!

n Check the unit and any accessories included in the package immediately after opening. If
items are missing or damaged, repackage and return to the point of purchase.

n Use the proper power source. Only use the power adapter supplied with your system. Do
not use this product with a power source that applies more than the specified voltage (100-
240V AC).

n Never insert anything metallic into the DVR. Inserting anything into the DVR or its case can
be a source of dangerous electric shock.

n Do not operate in dusty areas. Avoid placing the DVR in places that are dusty.

n Do not expose this product to rain or use near water. If this product accidentally gets wet,
unplug it and contact Q-See immediately.

n Keep product surfaces clean and dry. To clean the outside case of the DVR, gently wipe
using a lightly dampened cloth (only use water, do not use solvents).

n Do not operate this DVR without the cover securely in place. Do not attempt to do any
repairs to the DVR yourself. If there are unusual sounds or smells coming from the DVR,
unplug it immediately and contact Q-See technical support. Under no circumstances
should the cover be removed while the device is connected to a power source. You should
only remove the cover to install/replace the hard disk drive (See Chapter 9) or replace the
standard 3v lithium cell battery on the motherboard. These are the only user serviceable
parts. You may need to replace the battery if the internal clock resets itself after a power
outage

n Handle the DVR carefully. If you accidentally drop your DVR on any hard surface, it may
cause a malfunction. If the DVR doesn’t work properly due to physical damage, contact an
authorized dealer for repair or exchange.

n Make sure there is proper air circulation around the unit. This DVR system uses a hard drive
for video storage which generates heat during operation. Do not block air holes located on
the bottom, top, sides and back of the DVR as they are designed to keep the system cool
while running. Install or place this product in an area where there is ample air circulation.

n Provide proper ventilation. This DVR has a built-in fan that properly ventilates the system.
Do not cover or impede this fan.
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 FEATURES ALARM
This DVR uses high-performance video processing chips and an embedded Linux operating 1-4 channel alarm output and up to 16-channel (depending on model ) alarm input
system for quality image recording and ease of use. It utilizes numerous advanced available
technologies including the industry-standard H.264 compression to deliver high-quality, Supports scheduling for motion detection and sensor alarm
smooth videos and dual stream capability for remote viewing. A SATA hard-drive interface
Supports pre-recording and post recording
offers upgradability and VGA output allows users to connect to any TV or monitor with VGA
Supports linked channels recording once motion or alarm is triggered on
input for viewing.
designated channel
Local control of the system utilizes a mouse and graphical user interface (GUI) as well as a
Supports linked PTZ preset, and auto cruise
remote control. Users can also remotely monitor and control their system using a web browser
or select mobile device.
PTZ CONTROL
This DVR uses cutting-edge technology without compromising stability and reliability making it
ideal for home use as well as in warehouse, factory, retail and other similar environments. Supports multiple PTZ protocols (PelcoP, PelcoD, LILIN, MINKING, NEON, STAR,
VIDO, DSCP, VISCA, and RANGE)

COMPRESSION FORMAT Supports 128 PTZ presets and 8 auto cruise tracks

Standard H.264 compression with low bit rate and high image quality Supports remote PTZ control through internet

LIVE SURVEILLANCE SECURITY

Supports VGA output Customize user rights: log search, system setup, two way audio, file management,
disk management, remote login, live view, manual record, playback, PTZ control
Supports channel security by hiding live display
and remote live view
Displays the local record state and basic information
Supports 1 administrator and 15 users.
Supports full control with USB mouse
Supports event log recording and checking, events unlimited
Supports digital zoom on live and playback view
NETWORK
RECORDING MEDIA
Supports TCP/IP, DHCP, PPPoE, DDNS
Supports SATA hard disk drives up to 2TB each for longer recording times.
Supports Internet Explorer and Safari browsers to do remote viewing
Supports a maximum of 10 user connections simultaneously
BACKUP
Supports dual stream. Network stream is adjustable independently to fit the
Supports backing up to USB 2.0 devices
network bandwidth and environment.
Some models support eSATA external hard drives
Supports picture snap and color adjustment in remote live view
Supports saving recorded files with AVI format to a remote computer through
Supports remote time and event search, and channel playback with picture snap
internet
Supports remote PTZ control with preset and auto cruise
RECORDING & PLAYBACK Supports remote full menu setup, changing all the DVR parameters remotely
Record modes: Manual, Schedule, Motion detection and Sensor alarm recording Supports mobile surveillance by smart phones, Win Mobile Pro, Win 7 Mobile,
Supports recycle after HDD is full Symbian, and iPhones, iPads, Android, and Blackberry on 3G networks

Resolution, frame rate and picture quality are adjustable Supports CMS to manage multiple devices over the internet

128MB for every video file packaging Administrator can limit user access to specific cameras

Up to 16 audio channels available depending on model Administrator can disconnect online users

Two record search modes: time search and event search

Supports multi-screen simultaneous playback
NOTE! Depending on your point of purchase, your DVR may have the hard
Supports deleting and locking the recorded files one by one
disk drive already installed. If your drive was packaged separately or if you
Supports remote playback in Network Client through LAN or internet
wish to upgrade to up to a 2TB drive, please see Chapter 9 at the back of
Supports recording in CIF and D1 resolutions. this manual which covers installing the drive.

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 BACK PANEL
CONNECTIONS AND CONTROLS CHAPTER 2
1 2 3 4 5 6
You may view this DVR using a standard 19” (or larger) VGA monitor or a television. The AUDIO IN 1 2 3 4
VGA

former is connected using the VGA port on the back panel while the television utilizes the
VIDEO OUT 1 3 5 7 9 11 13 15 17 19 21 23

P/Z K/B ALARM IN AUDIO OUT

Y Z A B 1 3 5 7 9 11 13 15

BNC “Video Out” port on the back. Your DVR is configured to use the VGA port as the main
display. To use a TV, you will need to press and hold the STOP/ESC, EXIT or VGA/TV button NET USB
SPOT 2 4 6 8 10 12 14 16 18 20 22 24
DC 12V

SV

NO

COM

GND
VIDEO IN 2 4 6 8 10 12 14 16
ALARM OUT

(depending on model) for approximately 10 seconds until you hear a beep indicating that the
video mode has been switched. A display connected to the other port will not show the menu. 7 8 9 10 11 12 13

2.1 DVR FUNCTIONS AND CONNECTIONS ITEM NAME FUNCTION

1 VGA PORT VGA output for 19” or larger monitor
2 VIDEO OUT BNC connector for TV or monitor
QT2124
FRONT PANEL 3 VIDEO IN BNC connectors for up to 24 cameras
1 2 3 4 5 6 7
4 PTZ Connections for Pan-Tilt-Zoom speed dome cameras.
REC HDD Backup Net Play Power
Y = “+” Z = “-”
Menu
Search Info Backup Audio/+ P.T.Z/-
5 AUDIO IN 4 channels of audio input
QT2124

6 FAN Cooling fan exhaust port. This should not be blocked.

8 9 10 11 12 13
7 NET Network (ethernet) port
ITEM NAME FUNCTION 8 USB PORT For the USB mouse
1 IR RECEIVER Receives signals from remote control 9 K/B Connector for a PTZ keyboard
2 NUMBER BUTTONS Select individual channels for full screen view 10 SPOT OUT Connect to another monitor as an auxiliary output
3 DIRECTION Selects multi-screen viewing mode channel. This monitor will only display video and will
Navigates through selections in menus have no menu access.
4 ENTER Confirm Selection 11 ALARM OUT 1 Channel relay output for external alarm
5 INDICATOR LIGHTS Shows status of the DVR Functions and the Hard 12 ALARM IN Connections for up to 16 external sensors
Drive 13 DC IN Power input for 12V DC power supply
6 MENU Opens the Main Menu
Increases the value in Setup mode
7 USB PORT Used for external USB backup devices.
8 PLAYBACK CONTROLS In addition to normal DVR playback and record
operation, the following have additional functions:
RECORD Controls Focus in PTZ mode
REVERSE Controls Speed in PTZ mode
STOP/ESC Exits current interface or status
Also switches video output mode.
9 SEARCH/ZOOM Enter Search mode
Controls Zoom function in PTZ mode
10 INFO Displays system information
11 BACKUP Enter Backup mode
Decreases the value in Setup mode
12 AUDIO Mutes or unmutes audio
13 PTZ Enter PTZ mode

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 QT454
FRONT PANEL REAR PANEL
1 2 3 4 5 6 7 8 9 10 11
1 2 3 4 2 5 6 7 8 9

10 11 12 13

ITEM NAME FUNCTION ITEM NAME FUNCTION

1 POWER Power On/Off 1 AUDIO IN 4 Channels of audio input
2 NUMBER Select individual channels and enter data where required 2 VIDEO IN Video input from up to 4 cameras
BUTTONS
3 AUDIO OUT Audio output for amplified speaker
3 DIRECTION Navigates through selections in menus
4 SPOT OUT Connect to another monitor as an auxiliary output channel. This
Selects viewing mode - Full Screen or 4-Channel Multi-Screen
View monitor will only display video and will have no menu access.

4 ENTER Confirm Selection 5 VIDEO OUT BNC connector for TV or monitor

5 MENU Opens the Main Menu 6 PTZ Connections for Pan-Tilt-Zoom speed dome cameras. Y = “+” Z
Increases the value in Setup mode = “-”

6 PLAYBACK In addition to normal DVR playback and record operation, the 7 K/B Connector for a PTZ keyboard
CONTROLS following have additional functions: 8 ALARM OUT 1 Channel relay output for external alarms
RECORD Controls Focus in PTZ mode
9 ALARM IN 4 Channel input for external sensors and alarms
REVERSE Controls Speed in PTZ mode
STOP/ESC Exits current interface or status 10 LAN Network (ethernet) port
Also switches video output mode. 11 USB PORT For the USB mouse
7 SEARCH/ Enter Search mode 12 VGA PORT VGA output for 19” or larger monitor
ZOOM Controls Zoom function in PTZ mode
13 DC IN Power input for 12V DC power supply
8 INDICATOR Shows power status of the DVR
LIGHT
9 INFRARED Receives signals from the remote control
WINDOW
10 BACKUP Enter Backup mode
Decreases the value in Setup mode
11 USB PORT Used for external USB backup devices.

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 QT474
FRONT PANEL REAR PANEL

1 2 3 1 2 3 4 5

QT474 REC Net Power TV/VGA

VGA

1
1 3 VIDEO OUT

2 4
AUDIO OUT
AUDIO IN VIDEO IN LAN USB DC 12V

4 6 7 8 9 10

ITEM NAME FUNCTION ITEM NAME FUNCTION

1 INDICATOR Shows the recording, network and power status of the DVR. 1 AUDIO IN 2 Channels of audio input
LIGHTS
2 VIDEO IN Video input from up to 4 cameras
2 INFRARED Receives signals from the remote control
WINDOW 3 VIDEO OUT BNC connector for TV or monitor

3 VIDEO MODE Press and hold 10 seconds (or until you hear a beep) to switch 4 VGA PORT VGA output for 19” or larger monitor
BUTTON video output from the VGA port (default) to the BNC video out 5 POWER Use to turn on the DVR as well as to turn off after powering
port.
SWITCH down from within the GUI
4 USB PORT Used for external USB backup devices.
6 AUDIO OUT BNC Audio output for amplified speaker
7 LAN Network (ethernet) port
8 USB PORT For the USB mouse
9 PTZ Connections for Pan-Tilt-Zoom speed dome cameras.
10 DC IN Power input for 12V DC power supply

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 QT426
FRONT PANEL REAR PANEL
1 2
1 2 3 4

VIDEO OUT 1 3 5 7 9 11 13 15
ALARM OUT 1 2 3 4
RS485

5
P/Z K/B ALARM IN
Y Z A B 1 3 5 7 9 11 13 15 NET

DC 12V

6 VGA
SPOT 2 4 6 8 10 12 14 16
USB
VIDEO IN

SV

NO

COM

GND
2 4 6 8 10 12 14 16
ALARM OUT

7
3 4 5 6 7 8 9 10 11 12 8 9 10 11 12 13 14

ITEM NAME FUNCTION ITEM NAME FUNCTION

1 LED Show status of power, HDD, record, etc. 1 AUDIO Connection for audio output – connect to an amplified speaker
INDICATORS OUTPUT
2 IR RECEIVER Receives signals from remote control 2 AUDIO IN 4-Channel audio input for cameras equipped with audio
3 RECORD Manually begins recording 3 VGA PORT Video output for connecting to monitor
4 PLAY Launches PLAYBACK window 4 VIDEO OUT Video output for connecting to TV (BNC) or monitor
5 REW Rewind key 5 RS485 Connect to Pan-Tilt-Zoom camera to control motion
6 FF Fast Forward 6 K/B Connect to keyboard
7 +/MENU Increase the value in SETUP/Enter menu in LIVE VIEW 7 ALARM Output for alarm
OUTPUT
8 -/BACKUP Decrease the value in SETUP/Enter backup mode in LIVE VIEW
8 +5 AND GND +5 and grounding
9 STOP/ESC Quit PLAYBACK mode/Exit the current window or status
Also switches video output mode. 9 ALARM IN Connect to up to sixteen external sensors

10 ENTER Confirm selection 10 USB PORT Connect USB mouse

11 DIRECTION/ 1. Navigate through on-screen options 11 NET Network (ethernet) port

MULTISCREEN 2. Change screen display mode between 1, 4, 9 and 16 12 SPOT Connect to another monitor as an auxiliary output channel. This
monitor will only display video and will have no menu access.
channels
13 VIDEO IN Video input from up to 16 cameras
12 USB USB port to connect USB flash or external hard drives to
update firmware or back up recordings 14 DC +12V Power input

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 QT428
FRONT PANEL REAR PANEL
1 2 3 4 5 6 7 8 9 1 2 3 4 5

VIDEO IN

VIDEO SPOT AUDIO

OUT OUT
1 2 3 4 5 6 7 8

COM
GND

GND
P/Z K/B ALARM IN

NO
Y Z A B

1 2 3 4
AUDIO IN
VGA LAN USB RS485 1 2 3 4 5 6 7 8

10 11 12
6 7 8 9 10 11 12 13
ITEM NAME FUNCTION ITEM NAME FUNCTION
1 RECORD Manually begins recording 1 VIDEO OUT Video output for connecting to TV (BNC) or monitor
2 PLAY Launches PLAYBACK window 2 SPOT Connect to another monitor as an auxiliary output channel. This
3 REW Rewind monitor will only display video and will have no menu access.

4 FF Fast Forward 3 AUDIO Connection for audio output – connect to an amplified speaker
OUTPUT
5 +/MENU Increase the value in SETUP/Enter menu in LIVE VIEW
4 VIDEO IN Video input from up to 8 cameras
6 -/BACKUP Decrease the value in SETUP/Enter backup mode in LIVE VIEW
5 DC +12V Power input
7 STOP/ESC Quit PLAYBACK mode/Exit the current window or status
6 VGA PORT Video output for connecting to monitor
Also switches video output mode.
7 LAN Network (ethernet) port
8 LED Show status of power, HDD, record, etc.
8 USB PORT Connect USB mouse
INDICATORS
9 RS485 Connect to Pan-Tilt-Zoom camera to control motion
9 IR RECEIVER Receives signals from remote control
10 K/B Connect to keyboard
10 DIRECTION/ 1. Navigate through on-screen options
11 ALARM Output for alarm
MULTISCREEN 2. Change screen display mode between 1, 4, and 9 channels OUTPUT
11 ENTER Confirm selection 12 ALARM IN Connect to up to eight external sensors
12 USB USB port to connect USB flash or external hard drives to
13 AUDIO IN 4-Channel audio input for cameras equipped with audio
update firmware or back up recordings

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 QT446
FRONT PANEL BACK PANEL

1 2 3 4 5 6 7 8 9 1 2 3 4 5

10 11 12 13 14 15 16 17 16 6 7 8 9 10 11 12 13 14 15 16 17 18

ITEM NAME FUNCTION ITEM NAME FUNCTION

1 POWER (Behind flip-down Puts the DVR into standby mode or wakes it up from 1 VIDEO OUT BNC connector for TV or monitor
panel) standby mode. 2 VIDEO IN BNC connectors for up to 16 cameras
2 USB PORT Used for external USB backup devices. 3 eSATA (2) Connection for external eSATA hard drive for backup
(Behind flip-down panel)
4 POWER SOCKET Attachment point for power cord
3 NUMBER PAD Enter channel numbers.
5 LOOP OUT (2) Output each channel to a separate monitor. Each port
4 MENU Opens the Main Menu handles 8 channels.
5 BACKUP Opens Backup Menu 6 SPOT OUT Connect to another monitor as an auxiliary output
6 DIRECTION Navigates through selections in menus channel. This monitor will only display video and will
7 RECORD Begins manually recording on all channels have no menu access.
8 SEARCH Enters Search Mode 7 AUDIO IN 16 channels of audio input
9 INDICATOR LIGHTS Shows status of the DVR Functions and the Hard 8 AUDIO OUT Audio output for amplified speaker
Drive 9 MICROPHONE IN Connect a microphone for two-way audio
10 VIEWING MODE Change between 1, 4, 8 and 16-screen viewing mode 10 VGA PORT VGA output for 19” or larger monitor
11 10+ BUTTON Input channels numbers above 10 by pushing this 11 USB PORT For the USB mouse
button followed by the second digit. 12 LAN Network (ethernet) port
12 PTZ Enter PTZ mode in live view 13 ALARM IN Connect up to 16 external sensors
13 AUDIO Turn audio on or off in live view if audio input devices 14 ALARM OUT 4 Channel relay output for external alarms
are attached.
15 PTZ Connections for Pan-Tilt-Zoom speed dome cameras.
14 INFO Displays system information Y = “+” Z = “-”
15 ENTER Confirms selection in menus or input in fields 16 K/B Connector for a PTZ keyboard
16 PLAYBACK CONTROLS REW - Rewind 17 POWER SWITCH Use to turn on the DVR as well as to turn off after
PLAY - Opens the Playback interface. Pauses or powering down from within the GUI
resumes playback
18 FAN Cooling fan exhaust port. This should not be blocked.
FF - Fast Forward
STOP - Quits Playback mode
Also switches video output mode.
17 CONTROL KNOB Outer ring navigates through menus
Inner knob increases or decreases speed of fast
forward or rewind.

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 QT4332 QT4532
FRONT PANEL BACK PANEL

1 2 3 4 5 6 7 8 9
1 2

3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18
10 11 12 13 14 15 16 17 16

ITEM NAME FUNCTION ITEM NAME FUNCTION

1 POWER (Behind flip- Puts the DVR into standby mode or wakes it up from 1 VIDEO OUT BNC connector for TV or monitor
down panel) standby mode. 2 VIDEO IN BNC connectors for up to 32 cameras
2 USB PORT Used for external USB backup devices. 3 SPOT OUT Connect to another monitor as an auxiliary output
(Behind flip-down panel) channel. This monitor will only display video and will
3 NUMBER PAD Enter channel numbers. have no menu access.
4 MENU Opens the Main Menu 4 AUDIO OUT Audio output for amplified speaker
5 BACKUP Opens Backup Menu 5 MICROPHONE IN Connect a microphone for two-way audio
6 DIRECTION Navigates through selections in menus 6 VGA PORT VGA output for 19” or larger monitor
7 RECORD Begins manually recording on all channels 7 HDMI HDMI video output
8 SEARCH Enters Search Mode 8 USB PORT For the USB mouse
9 INDICATOR LIGHTS Shows status of the DVR Functions and the Hard Drive 9 LAN Network (ethernet) port
10 VIEWING MODE Change between 1, 4, 8, 16 and 32-screen viewing 10 eSATA (2) Connection for external eSATA hard drive for backup
mode 11 ALARM IN Connect up to 16 external sensors
11 10+ BUTTON Input channels numbers above 10 by pushing this 12 ALARM OUT 4 Channel relay output for external alarms
button followed by the second digit. 13 PTZ Connections for Pan-Tilt-Zoom speed dome cameras.
12 PTZ Enter PTZ mode in live view Y = “+” Z = “-”
13 AUDIO Turn audio on or off in live view if audio input devices are 14 K/B Connector for a PTZ keyboard
attached. 15 AUDIO IN Attachment point for audio dongle which allows up to
14 INFO Displays system information 16 channels of audio input.
15 ENTER Confirms selection in menus or input in fields 16 POWER SOCKET Attachment point for power cord
16 PLAYBACK REW - Rewind 17 POWER SWITCH Use to turn on the DVR as well as to turn off after
CONTROLS PLAY - Opens the Playback interface. Pauses or powering down from within the GUI
resumes playback 18 FAN Cooling fan exhaust port. This should not be blocked.
FF - Fast Forward
STOP - Quits Playback mode
Also switches video output mode.
17 CONTROL KNOB Outer ring navigates through menus
Inner knob increases or decreases speed of fast forward
or rewind.

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 QT504
FRONT PANEL BACK PANEL

1 2 3 4 5 6 7 8 9 1 2 3 4 5

10 11 12
6 7 8 9 10 11 12 13
ITEM NAME FUNCTION ITEM NAME FUNCTION
1 RECORD Begins manual recording 1 VIDEO OUT BNC connector for TV or monitor
Controls Focus in PTZ mode 2 SPOT OUT Connect to another monitor as an auxiliary output
2 PLAY Begins playback channel. This monitor will only display video and will
have no menu access.
3 REWIND Rewinds video
Controls camera speed in PTZ mode 3 AUDIO OUT Audio output for amplified speaker
4 FAST FORWARD Advances playback speed 4 VIDEO IN BNC connectors for up to 4 cameras
5 MENU/+ Opens the Main Menu 5 DC IN Power input for 12V DC power supply

Increases the value in Setup mode 6 VGA PORT VGA output for 19” or larger monitor
6 BACKUP/- Opens Backup Menu 7 NET Network (ethernet) port
Decreases the value in Setup mode 8 USB PORT For the USB mouse
7 STOP/ESC Ends video playback. 9 PTZ Connections for Pan-Tilt-Zoom speed dome cameras.
Exits current interface or status Y = “+” Z = “-”
Switches video output mode. 10 K/B Connector for a PTZ keyboard
8 INDICATOR LIGHTS Shows status of the DVR Functions and the Hard 11 +5V and GND +5V and grounding
Drive 12 ALARM IN/OUT 4 Channel input and output for external sensors and
9 IR RECEIVER Receives signals from remote control alarms
10 DIRECTION Selects multi-screen viewing mode 13 AUDIO IN 4 channels of audio input
Navigates through selections in menus
11 RETURN Confirms selection
12 USB PORT Used for external USB backup devices.

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 QT526
FRONT PANEL BACK PANEL

1 2 3 4 5 6 7 2 3 4 5 6 7 8 9 10

8 9 10 11 12 13
11 12 13 14 15 16

ITEM NAME FUNCTION ITEM NAME FUNCTION

1 IR RECEIVER Receives signals from remote control 1 PTZ Connections for Pan-Tilt-Zoom speed dome cameras.
2 NUMBER BUTTONS Select individual channels for full screen view Y = “+” Z = “-”

3 DIRECTION Selects multi-screen viewing mode 2 K/B Connector for a PTZ keyboard
Navigates through selections in menus 3 ALARM IN Connections for up to 16 external sensors
4 ENTER Confirm Selection 4 NET Network (ethernet) port
5 INDICATOR LIGHTS Shows status of the DVR Functions and the Hard 5 VGA PORT VGA output for 19” or larger monitor
Drive 6 VIDEO OUT BNC connector for TV or monitor
6 MENU Opens the Main Menu 7 VIDEO IN BNC connectors for up to 16 cameras
Increases the value in Setup mode 8 AUDIO IN 4 channels of audio input
7 USB PORT Used for external USB backup devices. 9 AUDIO OUT Audio output for amplified speaker
8 PLAYBACK CONTROLS In addition to normal DVR playback and record 10 POWER Power On/Off
operation, the following have additional functions: 11 +5V and GND +5V and grounding
RECORD Controls Focus in PTZ mode
12 ALARM OUT 1 Channel relay output for external alarm
REVERSE Controls Speed in PTZ mode
13 USB PORT For the USB mouse
STOP/ESC Exits current interface or status
14 SPOT OUT Connect to another monitor as an auxiliary output
Also switches video output mode.
channel. This monitor will only display video and will
9 SEARCH/ZOOM Enter Search mode have no menu access.
Controls Zoom function in PTZ mode
15 DC IN Power input for 12V DC power supply
10 INFO Displays system information
16 FAN Cooling fan exhaust port. This should not be blocked.
11 BACKUP Enter Backup mode
Decreases the value in Setup mode
12 AUDIO Mutes or unmutes audio
13 PTZ Enter PTZ mode

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 QT528
FRONT PANEL BACK PANEL
1 2 3 4 5 6 7

2 3 4 5 6 7 8 9 10

8 9 10 11 12 13

ITEM NAME FUNCTION 11 12 13 14 15 16

1 IR RECEIVER Receives signals from remote control
2 NUMBER BUTTONS Select individual channels for full screen view ITEM NAME FUNCTION
3 DIRECTION Selects multi-screen viewing mode 1 PTZ Connections for Pan-Tilt-Zoom speed dome cameras.
Navigates through selections in menus Y = “+” Z = “-”
4 ENTER Confirm Selection 2 K/B Connector for a PTZ keyboard
5 INDICATOR LIGHTS Shows status of the DVR Functions and the Hard 3 ALARM IN Connections for up to 8 external sensors
Drive 4 NET Network (ethernet) port
6 MENU Opens the Main Menu 5 VGA PORT VGA output for 19” or larger monitor
Increases the value in Setup mode
6 VIDEO OUT BNC connector for TV or monitor
7 USB PORT Used for external USB backup devices.
7 VIDEO IN BNC connectors for up to 8 cameras
8 PLAYBACK CONTROLS In addition to normal DVR playback and record
8 AUDIO IN 4 channels of audio input
operation, the following have additional functions:
9 AUDIO OUT Audio output for amplified speaker
RECORD Controls Focus in PTZ mode
REVERSE Controls Speed in PTZ mode 10 POWER Power On/Off
STOP/ESC Exits current interface or status 11 +5V and GND +5V and grounding
Also switches video output mode. 12 ALARM OUT 1 Channel relay output for external alarm
9 SEARCH/ZOOM Enter Search mode 13 USB PORT For the USB mouse
Controls Zoom function in PTZ mode
14 SPOT OUT Connect to another monitor as an auxiliary output
10 INFO Displays system information channel. This monitor will only display video and will
11 BACKUP Enter Backup mode have no menu access.
Decreases the value in Setup mode 15 DC IN Power input for 12V DC power supply
12 AUDIO Mutes or unmutes audio 16 FAN Cooling fan exhaust port. This should not be blocked.
13 PTZ Enter PTZ mode

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 QT518
FRONT PANEL BACK PANEL

1 2 3 4 5 6 7 8 9 1 2 3 4 5

6 7 8 9 10 11 12 13 14 15 16 17 18 19
10 11 12 13 14 15 16 17 16
ITEM NAME FUNCTION ITEM NAME FUNCTION
1 POWER (Behind flip-down Puts the DVR into standby mode or wakes it up from 1 VIDEO OUT BNC connector for TV or monitor
panel) standby mode. 2 HDMI HDMI video output
2 USB PORT Used for external USB backup devices. 3 VIDEO IN BNC connectors for up to 8 cameras
(Behind flip-down panel)
4 eSATA Connection for external eSATA hard drive for backup
3 NUMBER PAD Enter channel numbers.
5 LOOP OUT Output each channel to a separate monitor
4 MENU Opens the Main Menu
6 SPOT OUT Connect to another monitor as an auxiliary output
5 BACKUP Opens Backup Menu channel. This monitor will only display video and will
6 DIRECTION Navigates through selections in menus have no menu access.
7 RECORD Begins manually recording on all channels 7 AUDIO OUT Audio output for amplified speaker
8 SEARCH Enters Search Mode 8 MICROPHONE IN Connect a microphone for two-way audio
9 INDICATOR LIGHTS Shows status of the DVR Functions and the Hard 9 VGA PORT VGA output for 19” or larger monitor
Drive 10 USB PORT For the USB mouse
10 VIEWING MODE Change between 1, 4, and 8-screen viewing mode 11 LAN Network (ethernet) port
11 10+ BUTTON Input channels numbers above 10 by pushing this 12 AUDIO IN 8 channels of audio input
button followed by the second digit.
13 ALARM IN Connect up to 8 external sensors
12 PTZ Enter PTZ mode in live view
14 ALARM OUT 4 Channel relay output for external alarms
13 AUDIO Turn audio on or off in live view if audio input devices
15 PTZ Connections for Pan-Tilt-Zoom speed dome cameras.
are attached.
Y = “+” Z = “-”
14 INFO Displays system information
16 K/B Connector for a PTZ keyboard
15 ENTER Confirms selection in menus or input in fields
17 POWER SOCKET Attachment point for power cord
16 PLAYBACK CONTROLS REW - Rewind
18 POWER SWITCH Use to turn on the DVR as well as to turn off after
PLAY - Opens the Playback interface. Pauses or powering down from within the GUI
resumes playback
19 FAN Cooling fan exhaust port. This should not be blocked.
FF - Fast Forward
STOP - Quits Playback mode
Also switches video output mode.
17 CONTROL KNOB Outer ring navigates through menus
Inner knob increases or decreases speed of fast
forward or rewind.

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 QT5116
FRONT PANEL BACK PANEL

1 2 3 4 5 6 7 8 9 1 2 3 4 5

6 7 8 9 10 11 12 13 14 15 16
10 11 12 13 14 15 16 17 16

ITEM NAME FUNCTION ITEM NAME FUNCTION

1 POWER (Behind flip-down Puts the DVR into standby mode or wakes it up from 1 HDMI HDMI video output
panel) standby mode. 2 AUDIO OUT Audio output for amplified speaker
2 USB PORT Used for external USB backup devices. 3 AUDIO IN 16 channels of audio input
(Behind flip-down panel) 4 eSATA Connection for external eSATA hard drive for backup
3 NUMBER PAD Enter channel numbers. 5 FAN Cooling fan exhaust port. This should not be blocked.
4 MENU Opens the Main Menu 6 PTZ Connections for Pan-Tilt-Zoom speed dome cameras.
5 BACKUP Opens Backup Menu Y = “+” Z = “-”
6 DIRECTION Navigates through selections in menus 7 K/B Connector for a PTZ keyboard
7 RECORD Begins manually recording on all channels 8 ALARM IN Connect up to 16 external sensors
8 SEARCH Enters Search Mode 9 LAN Network (ethernet) port
9 INDICATOR LIGHTS Shows status of the DVR Functions and the Hard 10 USB PORT For the USB mouse
Drive 11 VGA PORT VGA output for 19” or larger monitor
10 VIEWING MODE Change between 1, 4, 8 and 16-screen viewing mode 12 VIDEO OUT BNC connector for TV or monitor
11 10+ BUTTON Input channels numbers above 10 by pushing this 13 SPOT OUT Connect to another monitor as an auxiliary output
button followed by the second digit. channel. This monitor will only display video and will
12 PTZ Enter PTZ mode in live view have no menu access.
13 AUDIO Turn audio on or off in live view if audio input devices 14 VIDEO IN BNC connectors for up to 16 cameras
are attached. 15 POWER SOCKET Attachment point for power cord
14 INFO Displays system information 16 POWER SWITCH Use to turn on the DVR as well as to turn off after
15 ENTER Confirms selection in menus or input in fields powering down from within the GUI
16 PLAYBACK CONTROLS REW - Rewind
PLAY - Opens the Playback interface. Pauses or
resumes playback
FF - Fast Forward
STOP - Quits Playback mode
Also switches video output mode.
17 CONTROL KNOB Outer ring navigates through menus
Inner knob increases or decreases speed of fast
forward or rewind.

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 QT536
FRONT PANEL BACK PANEL

1 2 3 4 5 6 7 8 9 1 2 3

4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19
10 11 12 13 14 15 16 17 16

ITEM NAME FUNCTION ITEM NAME FUNCTION

1 POWER (Behind flip-down Puts the DVR into standby mode or wakes it up from 1 VIDEO OUT BNC connector for TV or monitor
panel) standby mode. 2 VIDEO IN BNC connectors for up to 16 cameras
2 USB PORT Used for external USB backup devices. 3 LOOP OUT (2) Output each channel to a separate monitor. Each port
(Behind flip-down panel) handles 8 channels.
3 NUMBER PAD Enter channel numbers. 4 SPOT OUT Connect to another monitor as an auxiliary output
4 MENU Opens the Main Menu channel. This monitor will only display video and will
have no menu access.
5 BACKUP Opens Backup Menu
5 AUDIO IN 16 channels of audio input
6 DIRECTION Navigates through selections in menus
6 AUDIO OUT Audio output for amplified speaker
7 RECORD Begins manually recording on all channels
7 MICROPHONE IN Connect a microphone for two-way audio
8 SEARCH Enters Search Mode
8 VGA PORT VGA output for 19” or larger monitor
9 INDICATOR LIGHTS Shows status of the DVR Functions and the Hard
Drive 9 HDMI HDMI video output
10 VIEWING MODE Change between 1, 4, 8 and 16-screen viewing mode 10 USB PORT For the USB mouse
11 10+ BUTTON Input channels numbers above 10 by pushing this 11 LAN Network (ethernet) port
button followed by the second digit. 12 eSATA (2) Connection for external eSATA hard drive for backup
12 PTZ Enter PTZ mode in live view 13 ALARM IN Connect up to 16 external sensors
13 AUDIO Turn audio on or off in live view if audio input devices 14 ALARM OUT 4 Channel relay output for external alarms
are attached. 15 PTZ Connections for Pan-Tilt-Zoom speed dome cameras.
14 INFO Displays system information Y = “+” Z = “-”
15 ENTER Confirms selection in menus or input in fields 16 K/B Connector for a PTZ keyboard
16 PLAYBACK CONTROLS REW - Rewind 17 POWER SOCKET Attachment point for power cord
PLAY - Opens the Playback interface. Pauses or 18 POWER SWITCH Use to turn on the DVR as well as to turn off after
resumes playback powering down from within the GUI
FF - Fast Forward 19 FAN Cooling fan exhaust port. This should not be blocked.
STOP - Quits Playback mode
Also switches video output mode.
17 CONTROL KNOB Outer ring navigates through menus
Inner knob increases or decreases speed of fast
forward or rewind.

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 In addition to the buttons on the front of the DVR, your system can be controlled through the 2.3 REMOTE CONTROL
USB mouse and the remote control. We have found that the majority of our customers prefer The remote control allows you to perform most of the 1 2 3
to operate their DVRs using the USB mouse because of its ease of use and flexibility and our day-to-day functions from a convenient distance. It
manual is set up with this in mind. functions as a typical remote control with additional
buttons allowing you to navigate through menus and
control functions. We recommend that you configure
2.2 MOUSE
your DVR using the mouse controls, reserving the
The mouse is the default tool for navigating through the menus. Specific instructions for its use
remote control for operations such as live viewing, file
within a function appear in the appropriate sections of the manual, but a basic overview is below:
search and playback.
In Live View:
It uses two AAA-sized batteries. If the remote’s 4
Double-click the left button on any camera performance degrades, check the batteries as
view in split-screen mode to bring it to full- well as that the IR receiver window on the DVR is
screen display. unobstructed.
Double-click again to return to split-screen
mode. 5
Item Button Function
Right-click to show the control bar at the 6
Soft power down switch. Use this
bottom of the screen. 1 POWER
before unplugging the DVR
7
Right-clicking again will hide the control bar. Get information about the DVR such 8
2 INFO
In Setup: as HDD space and firmware version
3 REC Begin recording
9
Left-click to make a selection. Right-click to
cancel setup or return to previous screen. Input numbers in fields or select
4 Numbers
camera 10
To Input Values:
5 Multi-Screen Choose multi-screen display mode
11
6 MENU Opens MENU window 12
7 SEARCH Enter SEARCH mode 13
8 Directional
Move cursor in set up or control PTZ 14
Move the cursor to a blank field and click. A virtual keyboard will appear which supports camera
numbers, letters and symbols. The Shift function will access symbols in addition to upper case 9 ENTER Confirm choice or settings 15
letters. Increase or decrease value in
10 SET +/-
Certain values, such as time settings, can be changed using the mouse wheel. SETUP mode
Controls playback functions, includ-
11 Playback ing stop, single-frame, fast forward,
etc.
12 AUDIO Enable audio input in live mode
Returns to auto dwell display
13 SEQ
sequence
14 BACKUP Enters BACKUP menu
PTZ Controls PTZ camera including
15
Controls zoom, focus, iris and speed

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 3.2 THE CONTROL BAR
BASIC FUNCTIONS CHAPTER 3 When a user is logged in, pressing the ESC button on the DVR or right-clicking on the screen
3.1 POWER ON/OFF with the mouse will display the CONTROL BAR on the bottom of the screen.
Before turning on the DVR, ensure that all connections are good. Move
Screen Display Dwell Zoom PTZ Record Control Bar
Menu Mode Color Volume Snapshot Playback

POWER ON AND LOGIN

Connect the power supply and the DVR will power up. The LED labelled POWER on the front
will illuminate and the DVR will display the live image from Channel 1.
PICTURE 3-3
Before you can proceed, you will need to log into the DVR.
STEP 1. Right-click with the mouse anywhere on the screen
The functions of the Control Bar are listed below. Screen Display Modes are covered on the
STEP 2. Press the MENU button on the remote or press the STOP/ESC button on the
next page and the other functions will be covered in more detail in the following chapters.
front of the DVR to open the Control Bar which will appear at the bottom of the
screen (Picture 3-3). Menu: Opens the Main Menu.
STEP 3. Once the Control Bar appears, click the Menu icon on the far left to open the Screen Display Mode: Choose the number of channels you wish to view at once. Channels
Main Menu (Picture 3-2). without attached cameras will display “Video Loss.” Clicking on the upward pointing arrows
to the right of each icon will allow you to select which channels to view in that mode.
STEP 4. The Login screen will appear.
Enter the User Name and Password, Dwell: Enable/disable automatic cycling between channels.
admin and 123456 respectively Color: Adjust the brightness, hue, saturation and contrast for any channel.
using the Virtual Keyboard described Zoom: Available in single screen display mode, this digitally enlarges a section of the display.
in the last chapter. Click ENTER
Volume: Adjust volume. This is only available if you have attached a microphone or audio-
on the keyboard. You can change
capable camera to the DVR.
the password later as described in
PTZ: Opens the controls for optional Pan-Tilt-Zoom cameras.
Section 4.6 User Management.
PICTURE 3-1 Snapshot: Captures a still image from all channels and saves it to the hard drive.
Record: Begin manual recording on all channels.
You are now logged in.
Playback: Switches to Playback mode and brings up the Playback Control Bar.

IMPORTANT! If you are logging into the DVR for the first time, it is essential Move Control Bar: Clicking this will allow you to reposition the Control Bar anywhere on the
that you set your DVR to the proper date and time at this point. Doing so screen. Right clicking on the screen will hide the Control Bar.
will allow you to search for events based on when they occurred as well as
avoiding complications by having multiple recorded files with the same date and time if you
wait to make those settings. Complete instructions can be found in Section 4.1 Basic
Configuration.

POWER OFF
The DVR will power down to a standby
mode when the POWER button on the
remote control is pressed, or when the
SYSTEM SHUT DOWN icon is selected
from within the MENU. In both cases, the
SHUT DOWN window will appear and users
must select OK to confirm. The hard drive
will stop spinning and the system will shut
down. For extended periods of inactivity, it is
recommended that the DVR be disconnected
from power either by turning off the power at
the surge protector or unplugging the device. PICTURE 3-2

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 DISPLAY MODE Picture in Picture
By clicking on the display mode buttons on in the Control Bar you can quickly configure If you wish to only monitor two channels at a time, most QT DVRs (excluding the QT536)
how your cameras’ video feeds are displayed. The settings here will temporarily override feature the Picture-in-Picture mode. The icon for this display mode is shown at the far right of
the default configuration made in the Main Monitor tab in the Live menu (see Section Picture 3-4.
4.2 Live Configuration). You can select whether to view a single channel at a time, two
channels in a picture in picture format, or view multiple channels in a split screen mode. In
1 2 3 4 1 2 3 4
addition, users have the option to select how many channels to view at once as well as which 5 6 7
1 8
2 3 4
5 6 7 8
channels will be shown in that multi-channel display. The number of display mode options 5 6 7 8

and their configuration will depend up on the model of your DVR. With the exception of the None None

nine-channel viewing mode on an eight-channel system, your DVR will not have the option
PICTURE 3-6 PICTURE 3-7
to display more channels than it supports. If you have fewer than the maximum number of
cameras connected to your DVR, the channels without cameras will remain black and display
a “Video Loss” message. Clicking on the Picture-in-Picture button will open a pop-up window (Picture 3-6) allowing
you to select which channel will be the main video feed. Clicking on the button in the lower left
of that window will open a second pop-up window (Picture 3-7) allowing you to select the
channel that will be displayed within the larger image. Note that the channel currently being
used for the larger display will be darkened and not selectable.

PICTURE 3-4

Click the icon beside the desired screen

display mode to open the CHANNEL
SELECT menu.
Users can check any or all channels to
display the live feeds (depending on the
display mode chosen and the number of
channels on the DVR). Click the box
to confirm the settings before closing the
CHANNEL SELECT menu by clicking on the
PICTURE 3-5
button.

You can move camera views to a new position by clicking and dragging the desired channel’s
display. When a channel’s view is dragged into another area, the view that it replaces will move
to the vacated location.
Double-clicking on any of the channels being displayed will bring that camera’s video to full
screen. Right clicking anywhere within the image will return the display to its previous mode.

Asymmetric Display
With the exception of the four-channel DVRs in this series and the QT536, users have the
option of viewing cameras using an asymmetric display mode. This modes consists of one
large image plus several smaller images. As described above, a camera’s display can be
dragged from one of the smaller windows into the larger window for easier viewing while
maintaining a multi-channel display.

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 3.3 LIVE VIEWING AND RECORDING 3.4 QUICK PLAYBACK
SWITCHING VIDEO OUTPUT Pushing the playback button on the DVR or remote will enable you to play back what has
The DVR is normally configured to output video signal to a 19” or larger monitor through been recently recorded by launching Quick Playback.
the VGA port on the back. However, if you have attached a television to the Video Out port Playback Button
instead, then you will need to press and hold the ESCAPE, EXIT or STOP button (depending
Clicking on the Playback button within the
on model) on the front of the DVR for 10 seconds or until you hear a beep to indicate that the
Control Bar will begin the Quick Playback
video mode has been changed. On the QT474, the video mode can be changed by pushing
process as well.
and holding the VGA/TV button.
PICTURE 3-9
The time period for the Quick Playback can
LIVE VIEWING
be set by clicking the upward-pointing arrow
The normal mode of the DVR is to display the live feed from the cameras. Configuring which
icon next to the Playback button. You can
channels will be displayed, naming the cameras and other display settings will be covered in
chose to go back 2-, 5- or 10 minutes. This
2 5 10
SECTION 4.2.
setting will apply whether you’ve selected [Minutes]
playback on the remote, the front of the DVR
or by clicking on the Playback button.

PICTURE 3-10
Only channels with recorded video will display their feeds and those without will be dark.
As shown on the next page, a toolbar will appear below the display showing the playback
controls. If you are using the mouse, clicking on the various controls will affect the video
playback in a similar manner to using the front panel buttons or remote control.
There may be additional video recorded before your starting point and you can go back to
the beginning of the recording within this playback. You will, however, need to use the search
feature described in Section 4.8 to locate video event recordings from other days, or earlier
times.

PICTURE 3-8

In addition to the camera images, the DVR will display symbols regarding the status of each
camera
Symbol Meaning Symbol Meaning Symbol Meaning
Scheduled Alarm Manual
Recording Recording Recording

Motion Detection Audio Enabled

RECORDING
Your DVR is configured to record whenever motion is detected. It is also set to record at the
best setting possible. These settings work for most users, but each user’s situation will be
different and directions for adjusting these settings can be found in Section 4.3 Record
Configuration.

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 PLAYBACK CONTROL BAR Playback Progress Bar: The slider moves along the Playback Progress Bar as the video
The controls operate in a similar fashion to those of a conventional DVR or other video plays. Moving this with the mouse will go to another segment of the video. You can move to
playback device but with a few additional commands available to you: another point in a single video by first clicking on that channel and then moving the slider to
the desired time. Other channels will continue progressing normally.
Trim: Using this tool allows you to save a segment of the video record rather than having to
back up the entire file.
To select a segment move the Playback
Progress Bar to before the desired Begin End
location in the video and begin playback. Clip Clip
Once you reach the desired starting
point, click on the Trim button to set the
beginning of the clip. The button’s icon
will flip indicating that it is waiting for you
PICTURE 3-12
to select the ending point. When you
have reached that point, click the button
again to complete your edit. The starting
and ending times will be displayed at the
bottom of the Playback Control Bar.
Backup: Once you have created your video
clip, the Backup button will turn white
Play/ Frame Rewind Screen Display Zoom Color Trim Backup Volume Exit indicating that you can save your clip >>1 X 00:00:17-00:01:19
Pause Advance Mode Hide
Tool Bar
directly to a USB drive connected to the PICTURE 3-13
USB port on the front of the DVR. The drive
must be connected before clicking on the
08/19/2011 12:02:00 >>1 X
Stop Fast
Backup button.
Forward
When the Backup button is clicked, BACKUP INFORMATION
Previous Playback Playback Next
Record Speed Progress Bar Record the Backup window will open. It will Start Time 08/19/2011 01:24:12

End Time 08/19/2011 01:29:36

list details about the file and the storage
PICTURE 3-11 The Number of Files 1
media that you have connected. If you Size [GB] .258

Previous/Next Record: Moves to the prior or following recorded event, respectively. have more than one drive connected - Storage Media USB-1

Free [GB] 0.946

Fast Forward/Rewind: In addition to their normal operation, clicking on these buttons including ESATA, USB CD/DVD burners or Backup Player

multiple times will speed up or slow down the rate or progression - forwards or backwards other external media, you can chose the Save File Type AVI

- through the file. The speed can also be selected directly by clicking on the small upward desired destination in the Storage Media
pointing arrows to the right of each button. You can select from 1/4 speed to 16-times pull-down. 0%

Disk Cleanup Start Cancel

normal speed forward and rewind speeds of 8-times, 16-times and 32-times normal speed. If you do not have enough space on the
disk to save your file, you may select Disk PICTURE 3-14
The current speed will be displayed at the bottom center of the Playback bar.
Screen Display Mode: As with the Control Bar, these icons allow you to choose the Cleanup to remove all files from that disk.
number of channels you wish to view in playback. Clicking on the upward pointing arrows to Chose the format in which you want to save your video clip. The .DVR format requires a
the right of each icon will allow you to select which channels to view in that mode. Channels special player program which will be included in a second folder on the drive. The .AVI
with no recordings will appear blank. format will work with most standard media playback software on PC or Mac computers. If
Zoom: Available in single screen display mode, this digitally enlarges a section of the display. selecting .AVI as the format for your files then you should deselect the Backup Player box.
Select this tool and then click-and-drag to select a portion of the video feed to enlarge it. Click Start to begin the download and the progress bar at the bottom will fill up as the file is
Clicking and dragging within the zoomed-in area will allow you to move to other areas of the transferred.
image. Right-clicking will return the video to regular display mode. For more information regarding backing up files, please see Chapter 5.
Color: Adjust the brightness, hue, saturation and contrast for any channel. Please note that
this will only effect the playback for this channel on the DVR itself. It will not change the
recording.

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 BASIC MENU
MAIN MENU SETUP CHAPTER 4 There are three tabs covering System, Date & Time and Daylight Savings Time (DST). In
4.1 BASIC CONFIGURATION the first tab, System you will set the date, time along with other desired settings.
This chapter is intended to help you get your DVR up and running before you activate any
advanced features which are covered in later chapters. You can use the mouse, remote
System Tab
control and the buttons on the front of the DVR to operate your system, but for convenience,
we will be discussing operations using the mouse. Information on P.T.Z. cameras and alarms The following settings can be changed in this menu:
will be found in their own chapters, Chapters 7 and 8, respectively. Device Name: This will display when you
access the DVR remotely via your
MENU NAVIGATION mobile device, a web browser or
BASIC

Navigation through the user interface is point and click. Double-clicking on an icon within a through the CMS software. Naming
System Date & Time DST

given menu will open that menu, or a submenu. The Main Menu is the starting point to reach the device will help users recognize
Device Name EDVR
Device ID 0
all of the DVR’s settings and features. Selecting the Menu icon on the left of the Control Bar the device when monitoring Video Format NTSC
or pressing the Menu button on the DVR and remote control open the Main Menu. numerous DVRs remotely. Password Check

Main Menu Device ID: If you have multiple systems, you

Show System Time
Max Online Users 10
can give this device a numerical ID. Video Output VGA 1280x1024
Language English
Video Format: Select between NTSC (North
Logout After [Minutes] 5
America) or PAL (Europe) video
PICTURE 4-1 standards. No Image When Logout

Password Check: By enabling this, a

Default Apply Exit
user will need to enter name
and password when performing PICTURE 4-4
configuration operations.
Clicking on any icon will open the relevant
menu. Show Time: Displays the time on-screen in Live View.
Max Network Users: Set the maximum number of network connections - up to 10.
VGA Output: Chose the configuration that best fits your monitor. Options are: VGA800*600,
VGA1024*768 (Default), VGA1280x1024 and CVBS. NOTE: VGA is for VGA monitors
while CVBS is for TV monitors connected using a BNC/RCA adaptor. Switching
between VGA and CVBS will change the menu output mode. Please be sure to have
PICTURE 4-2 the correct monitor on hand when changing output mode.
Language: Select your preferred menu language. The DVR will have to restart for this change
to take effect.
SETUP Logout After... : You can have the DVR automatically log a user out after a period of inactivity.
From the Setup menu select the Basic menu
The period can range from 30 seconds (.5), 1, 3 or 5 minutes or never.
by clicking on its icon.
No Image When Logout: The monitor will not display the Live View when this box is
unchecked.

IMPORTANT! After changing the Language or Video Format, the device will
PICTURE 4-3 need to be restarted.

NOTE! When configuring your settings, you will always need to click Apply to save your
current settings before closing the window with Exit otherwise your changes will be lost.
You may click Exit or the close window box (X) in the upper right of the window to close
without saving changes but an alert will pop up asking if you wish to save changes. Click
OK to save changes or Cancel to continue without saving. You may select the Default
button to restore your settings to those set at the factory.

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 Date & Time Tab 4.2 LIVE CONFIGURATION
Set date, time, time format and related configurations in this menu. Live configuration includes four submenus: Live, Main Monitor, Spot and Mask.
Live Tab
Use this menu to set camera names and adjust picture colors, brightness, hue saturation and
IMPORTANT! To maintain the integrity of recorded video, you should set
the DVR to the correct date and time before making changes in other menus. contrast for optimal picture results.
LIVE
You can individually name cameras by Live Main Monitor Spot Mask
highlighting the field for each camera. The CH Camera Name Show Name Color

Setting the correct date and time before proceeding is essential to maintaining the integrity virtual keyboard will appear allowing you to 1 CAMERA01 Setting

of your video records - especially for purposes of evidence. Making these straightforward enter characters, numbers and symbols with
2 CAMERA02 Setting
3 CAMERA03 Setting
settings should be your first priority before proceeding further within this manual. Changing the case sensitivity. ENTER will save the name 4 CAMERA04 Setting
date and time after important videos have been recorded could result in the loss of those files. and return to the LIVE menu. ESCAPE will
BASIC exit the keyboard without saving.
Most of the options within this menu are All Recording Status

self-explanatory. If you are unsure of your System Date & Time DST You can enable or disable the display of the Setting

time zone, the date and time settings on

Date Format MM-DD-YY cameras’ names and recording status (see Default Apply Exit
Time Format 24 Hour
your computer or searching online for “Time Time Zone
Section 3.3) by using the check boxes. PICTURE 4-7
GMT

Zones” will quickly provide you with the Sync Time with NTP Server

NTP Server time.windows.com

information you need. Update Now You can configure the color settings for each
NTP Server: Using Network Time Protocol
MAY

System Date 03/04/2011 25

System Time 12 : 43 : 13
channel individually. Adjust image saturation,
will keep your system’s clock current Save Now hue, brightness, and contrast by clicking on
by allowing it to occasionally receive the Setting button for each individual camera
Default Apply Exit
updates from the selected server. or for all of them simultaneously by selecting
Your DVR must be connected to PICTURE 4-5 the All button before making the settings. This
the Internet for this feature to work. window can also be reached by clicking the
Please see the Remote Monitoring color button on the Control Bar.
Guide for instructions.
DST Tab

This setting allows your system to adjust for time changes due to Daylight Savings Time.
Again, your system must be connected to the Internet for this feature to work. As of this
writing, Daylight Savings Time begins in most areas of North America on the 2nd Sunday Main Monitor Tab PICTURE 4-8
in March and ends on the first Sunday in November. Both changeovers happen at 2 am.
Select the configuration of your display.
Allowing the DVR to make the change automatically ensures that files will not be lost as could
happen by manually changing the hour. Split Mode allows you to choose from
BASIC single view, 2x2, 2x3, 3x3, 4x4 (depending
Checking the box marked Daylight Saving
System Date & Time DST on model) views on a screen at one time.
Time will enable the DVR to switch the hour
Daylight Saving Time You can also select which channels will be
automatically. Time Offset [Hours] 1 displayed.
The starting and ending periods must be Mode Week Date

From March Channels can be grouped and the display will

set using the pull down options along with The 2nd cycle between groups. Any individual channel
entering the hour manually. The Week radio Sunday
can be shown in more than one group. PICTURE 4-9
button should be selected for this method. 02:00:00

Until November Dwell Time: This is the time interval the

If your region switches to and from DST on The 1st
display will spend showing a group
a specific date, then chose the Date radio Sunday

02:00:00 before moving on to the next group.

button and enter the needed information.
Default Apply Exit
Click Apply to save your settings and Exit to
NOTE! If viewing remotely on a computer with dual monitors, the display must
close the menu. PICTURE 4-6 be on the main monitor.

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 Spot Tab 4.3 RECORD CONFIGURATION
This allows select feeds to be viewed on a separate monitor that is connected to the DVR but QT4 Series DVRs are set to record in real-time (30 frames per second) in the CIF format.
may be in another room, for example. There will be no menu access on this auxiliary display. Depending on the model, one or more channels may be set to record in the higher resolution
in real-time, or all channels may record in D1, but at a reduced frame rate. QT5 Series DVRs,
Only one channel can be displayed at a along with the QT454, are configured to record in real-time on all channels in the high-
time on this monitor. You can choose which resolution D1 format. The QT2124 can only record in the CIF format. There are five sets of
channels (each channel is a “group”), the options; Enable, Record Bitrate, Time, Stamp and Recycle Record.
order and their dwell time. The left and right
arrows allow you to move to the next group. A Enable Tab
channel can appear in more than one group.
Select some or all of the cameras to record
PICTURE 4-10 to the DVR. Depending on your DVR model,
you can set up to 16 cameras to record
Mask Tab
audio in addition to video. This will require
Set up masks on individual cameras to block out select areas on each screen. This is to grant cameras equipped with microphones or
privacy in situations when other users may be able to view the camera feeds and you wish to separate microphones co-located with the
restrict viewing of certain areas or activities. camera(s). You can globally select all the
PICTURE 4-13
cameras regardless of their individual settings
Click on the Setting button next to a given by selecting the All box below each column.
camera to apply a mask to its view.

Record Bitrate Tab RECORD

Enable Record Bitrate Time Stamp Recycle Record Snap

Set up the resolution, quality, encoding, CH Resolution fps Encode Quality Max Bitrate

quality and maximum bitrate of the video 1 D1 30 CBR Higher 1536 kbps

2 D1 30 CBR Higher 1536 kbps

stream according to your needs. You can set 3 D1 30 CBR Higher 1536 kbps

4 D1 30 CBR Higher 1536 kbps

each camera individually, or globally by using
the All function at the bottom of the window. All Remaining : 0 (CIF), 0 (D1).

D1 30 CBR Higher 1536 kbps

Default Apply Exit

PICTURE 4-14

PICTURE 4-11 NOTE! While each camera can have its resolution and frame rate set
independently of the other cameras, the DVR may limit the frame rate available
to a camera based on the settings of other cameras.

Up to three areas may be masked in an

Parameter Options What it Means
image. Simply click and drag to cover the
area. To delete, double-click on a mask. D1 = Full TV resolution, CIF = 1/2 D1. D1 takes more
Resolution D1, CIF room on the hard drive than CIF

Frames per second. More frames makes for smoother

Right-click to exit the screen, your masks will FPS 1-30
video but takes up more room on the hard drive.
be saved.
Variable Bit Rate versus Constant Bit Rate. VBR provides
Encode VBR, CBR better image quality for video with motion in it, but at the
The masks will appear on that channel’s expense of a larger file size.
image in the live area as well as on Only available when VBR is selected. The higher the
Lowest
recordings. Quality quality, the more drive space required. CBR’s default
PICTURE 4-12 – Highest
setting is for higher quality.
This sets the maximum bitrate that each camera will
Max Bitrate 256-2084kbps
record at with VBR encoding selected.

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 Time Tab Snap Tab
You can set the length of time the DVRs record an event before and after a motion detection In this tab, you can configure how many still images are taken, the quality of the images and
or alarm is triggered as well as how long an individual record is preserved. the timing between them when the Snapshot button is pushed on the Control Bar.
Pre-alarm record time: This sets the length
of time showing events prior to a RECORD

Enable Record Bitrate Time Stamp Recycle Record Snap

motion detection or sensor-triggered Resolution CIF

event that is included in the record. Quality Medium

Snap Time Interval [S] 2

Post-alarm record: Sets the length of time - Snap Number 1

from 10 to 60 seconds - that is

added to the record after the event is
finished.
Default Apply Exit
Expire time: The time - up to 60 days - that
PICTURE 4-18
an event is saved on the drive before PICTURE 4-15
it could be overwritten (See Recycle
Record below). Recycle Record Tab
This is selected by default. Recycle record allows the DVR to record over old events when
You can set up all channels with same values by selecting All and then configuring one
the hard drive is full. Otherwise, the DVR will stop recording when there is no more space
channel.
available.

Stamp Tab
Select which cameras will display their ID and date stamp and where it’ll appear on the screen.

Drag and drop the location of the camera

name and date/time stamp to your desired
location on the screen. This can be done
individually or globally. A “Before” and “After”
example is shown below.

PICTURE 4-16

PICTURE 4-17

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 4.4 SCHEDULE CONFIGURATION 4.5 NETWORK CONFIGURATION
Your DVR is configured to record whenever motion is detected. If this is your desired setting The Network Configuration window is used to control how your DVR works in a networked
then you will not need to make any changes. However, you may configure each channel to environment. This section offers a brief overview of how to set up your DVR so that it can be
record at specific times based on time of day, motion detection or other sensor input. There remotely monitored from another computer on your network, over the Internet or from mobile
are three tabs; Schedule, Motion and Sensor wireless devices. Full, in-depth instructions on the functions and settings available in this
window are presented in the Remote Monitoring Guide which is on the disk that came with
your system or which can be downloaded from our website at www.Q-See.com/Support.
Schedule Tab
The four tabs in this window are Network, Sub-Stream, Email and Other Settings. If you
The schedule for automatic recording can be set either of two ways.
will only be monitoring the DVR from another computer on your network, you will only need to
1. By highlighting individual hours for specific use the first three tabs.
days by using the pencil tool in the upper
It is important that your DVR is connected to your network router and that the router is
right of the window. The adjacent eraser
powered on before proceeding.
tool removes the highlighting in a block.
Double click on either the pencil or eraser This window displays the information on the DVR’s local network and Internet addresses
tool to turn them off. Settings can be which will allow you to access the DVR on a network. As discussed in the Remote Monitoring
copied and applied to any or all of the Guide, you will use the local network address to access your system from the same wireless
channels and to any other day. or intranet network that the DVR is connected to. When you are outside of that area, you will
use the Internet address shown (see below) or the DDNS address that you will set up.
PICTURE 4-19
2. Blocks of time to be recorded can also IMPORTANT! The majority of routers available on the market since 2008 have
be set up by double clicking on a field Universal Plug and Play (UPnP) capability, which allows the DVR to connect
automatically to the network. Consult the Quick Networking Poster or the
adjacent to a day. Multiple schedules can
Remote Monitoring Guide before changing Network settings.
be created and saved with start and stop
times down to the minute. These can then NETWORK

be applied to multiple days and cameras. PICTURE 4-20 Network Tab Network Substream Email Other Settings

Schedules made in one mode can be altered HTTP Port – This is the port the DVR will HTTP Port 80

in another mode. use to communicate through the Server Port 6036

Obtain an IP address automatically
router. When accessing the DVR
IP Address 192 . 168 . 001 . 100
Motion Tab remotely from the Internet, you will Subnet Mask 255 . 255 . 255 . 000
need to enter your network’s remote Gateway
Motion detected during the highlighted hours will cause the DVR to start recording. Setup is 192 . 168 . 001 . 001

IP address (obtained in the next step) Preferred DNS Server 000 . 000 . 000 . 000
similar to that used in Schedule above. The default mode is for 24/7. Alternate DNS Server
in the address bar of an Internet 000 . 000 . 000 . 000
PPPoE
Explorer window. For example: User Name
http://88.116.0.25 Password
Test

Default Apply Exit

PICTURE 4-23

NOTE! The default value is 80. If port 80 is already occupied by another device
PICTURE 4-21
on the network, then another port will need to be selected. Choose another
Sensor Tab number in the same range; 81-89. In this case, you will have to add the port to
This enables the DVR to record based on input from other sensors connected to the DVR. Like the IP address when entering it into the Internet Explorer window. For example,
motion detection, it is default scheduled to be able to record at any time. It is also configured if the port is now 82, then you will need to enter http://88.116.0.25:82
in the same manner as explained under Schedule.
Obtain IP Address Automatically – Clicking this box will obtain the IP address, subnet mask,
and gateway IP from the router.
PPPOE – Selecting this enables Point-to-Point Protocol over Ethernet (PPPoE) which allows
you to directly connect your DVR to the Internet through your modem. Do not use this
unless you are connected to a modem instead of a router. Contact your ISP for your
account information including user name and password. The TEST button will verify
that your information is correct.
PICTURE 4-22
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 Definitions and descriptions of network configuration: Email Tab

Parameter Definition This tab allows you to set how your DVR will send out e-mail alerts. You will be able to send
e-mail alerts to three addresses.
HTTP Port The network port number for accessing the DVR from a remote location.
The default port is 80
NOTE! Depending upon your settings, the system can generate a lot of e-mail
Server Port The port number for data. The default port is 6036 alerts. For that reason, we recommend setting up a dedicated e-mail address
specifically for the system to send alert notices. If you do not have your own
Static IP
e-mail system (such as a corporate mail server) you should consider using a
IP Address The IP address of the DVR on your network free e-mail provider. However, because many free e-mail services allow only
Subnet Mask The server’s subnet mask a limited amount of e-mail traffic we specifically recommend using Google’s
Gmail service with its higher limit. Similarly, you will want the alert e-mails to go to a different
Gateway The gateway of the router account than the one sending them. This will ease your management of these alerts and help
DNS Server The address of the Domain Name System (DNS) server keep your mail account from overflowing.
PPPoE If you do not have your own e-mail system, please set up a free account which the DVR can
User Name User name of the broadband account use to send out alerts before proceeding.
Password Password for broadband account For the example below, we will use Gmail. The settings can be found under Options when
logged into your Gmail account.
Clicking on any of the fields will bring up the virtual keyboard allowing you to enter the data.
Substream Tab
The virtual keyboard is capable of handling upper and lower case letters as well as numbers
The substream is the data that is sent to remote monitoring devices. Due to bandwidth
and symbols. Click the ENTER button to enter your input or ESC to exit the field without
concerns, these data streams are generally smaller than those sent directly to the DVR itself.
applying any changes.
These streams run in parallel with the main stream sent to the hard drive and they do not
affect each other. SMTP Server: smtp.gmail.com
Substream settings are configured in the Port: 465 (standard port for Gmail - others
same manner as that used for the primary may vary)
stream settings in the Record Bitrate SSL Check: You will need to select this for
tab in Section 4.3 Certain settings will be Gmail. Other ISPs may vary.
grayed out and cannot be changed due to Send Address: Enter your new address. This
throughput concerns. The definitions are will appear on alert e-mails sent from
repeated for your convenience: the DVR
Password: Enter the password you created
PICTURE 4-24 for this account. Remember, it will be
case-sensitive.
Parameter Options What it Means Receive Addresses: You may set up to three
D1 = Full TV resolution, CIF = 1/2 D1. D1 takes more e-mail addresses to receive alerts. It
Resolution D1, CIF PICTURE 4-25
room on the hard drive than CIF is strongly advised that you do not
use the same address that the DVR is
Frames per second. More frames makes for smoother
FPS 1-30 using to send alerts.
video but takes up more room on the hard drive.
Advanced
Variable Bit Rate versus Constant Bit Rate. VBR provides
Encode VBR, CBR better image quality for video with motion in it, but at the Attaching Image Amount: The alert e-mails can include up to three images
expense of a larger file size. Snap Time Interval: The interval of the images can range from every second to every five
Only available when VBR is selected. The higher the seconds.
Lowest
Quality quality, the more drive space required. CBR’s default
– Highest
setting is for higher quality.
This sets the maximum bitrate that each camera will
Max Bitrate 256-2084kbps
record at with VBR encoding selected.

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 Other Settings 4.6 USER MANAGEMENT
Commercial ISPs provide their customers with dynamic addresses (IP numbers). These You can set up accounts for each individual user and grant them control of select parts of
numbers can change from time to time depending upon your service provider. When they do, the surveillance system. An administrator account is already created on the DVR. Additional
you will lose the ability to remotely access your DVR from your mobile phone or other out-of- accounts can be created for users but only one administrator account is allowed.
network device. To prevent this from happening, we recommend using a Dynamic Domain
Name Service (DDNS). This will give you a domain name that can be linked to your IP address
and will automatically – and invisibly – forward remote connections to your network when the
IP address changes.
Q-See offers DDNS for free at MyQ-See.com. Create a domain name, user name and
password before proceeding. DynDNS.com also offers a similar free service. This is covered PICTURE 4-27
in-depth in the Remote Monitoring Guide.
To add a user select the Add button and the ADD USER window will open. It will have two
tabs; General and Authority
NETWORK
Select the box in the DDNS field to enable
Network Substream Email Other Settings
DDNS. You will then enter the user name, General Tab
DDNS
domain name and password you created into Input the name, password and select the
DDNS Server MyQ-See.com
the appropriate fields. You can also select the type of user – normal or advance.
User Name myname@myemailaddress.com
interval in days at which the DDNS checks to Password myqseeaccountpassword
see whether your IP address has changed. Host Domain myaccount.myq-see.com
If you only want this user to be able to access
Intervals range from every 30 minutes to once DDNS Update [Hours] 3
the DVR from a specific computer on the
a day. Test
UPnP network then select the Binding PC MAC
Address option and then enter the MAC
Default Apply Exit
address of that computer. PICTURE 4-28
PICTURE 4-26
You can now access the DVR remotely by inputting that domain name into the web browser.
Authority Tab
In this tab you can give this user access to all
or part of the system and its functions.

PICTURE 4-29

Setup button – Modify user’s name, type, binding PC Mac address and etc. The Admin
account may not be modified.
Delete button –Remove a user from the system
Change Password button – Modify a user’s password. The admin password may be
changed. The default is 123456.
To change a password, simply click on the button and enter the current password in the
pop-up window, along with the desired new password in the New Password and Confirm
Password fields before clicking OK to save and Exit to close the window.

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 4.7 ADVANCED 4.8 FILE SEARCH, PLAYBACK AND MANAGEMENT
In this set of commands, the user can erase all the settings, import or export data files to Access the recordings on the DVR, play them back and backup the recordings to an external
and from the DVR and control who can remotely access the DVR through three submenus: storage device.
Reset, Import/Export and Black/White List.

RESET Four submenus appear in this section: Time

Clicking on this option will open a warning Search, Event Search, File Management
dialogue asking you to confirm that you wish and Image.
to remove all settings and reboot the system.
You must select OK to continue with the reset
or hit CANCEL to exit without changes.

PICTURE 4-33
PICTURE 4-30
NOTE! Throughout this window, if the screen resolution is VGA 800*600,
IMPORT/EXPORT the time search interface will show a Hide button. Clicking on this button will
Use this interface to export select data files expand or minimize the entire interface as needed.
to mobile Flash drives or an external USB
drive through the backup function. Specific
TIME SEARCH
data files can also be retrieved from mobile
Search for an event within a range of dates and times.
or external storage devices and recorded
onto the DVR.

PICTURE 4-31
BLOCK/ALLOW LIST
From here, an authorized user can control which computer users are allowed to access the
DVR.
PICTURE 4-34
Select which channel you wish to search and the screen display mode. The Calendar icon in
the Start Time window allows you to select a start date. Highlighted dates indicate that there
is recorded data for those days.
The vertical column of numbers to the left of the grid are the available channels. The horizontal
headings are blocks of time within the day.
PICTURE 4-32
You can select which time to begin the review by entering it in the start time window or clicking
The Block List is used to deny access to remote computers within a certain IP address on the time grid and moving the yellow line to the approximate start time.
segment. Clicking on the PLAY button will begin the playback from the time selected. It will also bring up
The Allow List is used to permit access by users from select IP address segments. a playback toolbar allowing finer control of the playback process.
Play/ Frame Rewind Screen Display Zoom Color Trim Backup Volume Exit
Pause Advance Mode Hide
EXAMPLE: You wish to block access to the DVR from computer users within the IP address Tool Bar
segment ranging from 196.168.000.002 to 196.168.000.004. Select the Block button and
then enter the first segment in the IP From field and the last address within the segment in
08/19/2011 12:02:00 >>1 X
the To field. You may add additional segments before hitting Apply to save your settings and Stop Fast
then exiting this window. Forward
Previous Playback Playback Next
Record PICTURE 4-35 Speed Progress Bar Record

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 EVENT SEARCH IMAGE
Selecting this tab will bring up a list of recorded events. Your DVR is configured by default This tab functions much as the Event Search tab by allowing you to search for and view the
to record when motion is detected. You can choose whether to display events triggered by still images captured when you click on the Snapshot icon on the Control Bar. These images
Motion, Sensor or both. These files are saved as events. are stored on the DVR’s hard drive just as with video files.
Select the date to search, along with the start and end times to search between. You can also
Select the date you wish to search and click Image
select which channels you want to include in the search. Clicking the Search button in the
the Search button. You will be presented with upper right of the window will bring up a list of available images.
a list of recorded events.
SEARCH
Select the channel and click the Double-click Time Search Event Search File Management Image Search

the event file you wish to play back. Start Time 12 / 23 / 2010 25

00 : 00 : 00
End Time 12 / 23 / 2010 25

23 : 59 : 59
1 2 3 4
5 6 7 8

PICTURE 4-36

FILE MANAGEMENT
3/13
From within this tab you can lock, unlock or delete recorded events from the drive. Delete Lock Save Save All

Clicking the Search button in the upper right of the window will bring up a list of events to be
PICTURE 4-38
displayed. Results can be filtered by selecting date and channels if desired.
After the search is completed, a count of available images will be displayed along with the first
still image. The buttons at the bottom of this tab allow you to navigate through the images as
well as save them for use outside the DVR.
DELETE – This will remove an unwanted image from the hard drive.
LOCK – This will prevent a file from being deleted. If a file is locked, this button will read
UNLOCK.
SAVE/SAVE ALL – These buttons allow you to save individual or all of the images in the group
to an external USB flash drive inserted in the USB port on the front of the DVR.
ARROW BUTTONS – Navigate to the first, last previous or next image in the group.

PICTURE 4-37

LOCK – Selecting a file and then clicking the Lock button will protect the event from being
overwritten or deleted unless the entire drive is reformatted
UNLOCK – This will remove the file protection and the event recording can be deleted or
overwritten normally
DELETE – If the event is not Locked, this will remove the selected event from the DVR.

NOTE! If the status shows “Writing” it means that the sector on the hard drive
where the file is located is still being written to. You cannot delete the file until
the file is completed and the word “Writing” disappears.

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 Save File Type: Choose between DVR and AVI. The former will save the video in a
BACKUP CHAPTER 5 proprietary format while the latter will create a standard .avi file usable by most media
This DVR supports backing up files to USB flash drives, USB hard drives and USB DVD playback software. If you choose the DVR format, you need to select the Backup Player
burners through the USB port on the front panel. Remote backups can be performed over the option (see Picture 5-2) as well. This will save a stand-alone playback program in a separate
Internet. Refer to Section 2.4 Remote Backup in the Remote Monitoring Guide. folder labeled Video Play on the same drive.
Clicking on the Start button will begin the backup and the progress bar will display the
NOTE! External USB hard drives used for backing up data will need to be progress.
in the FAT32 format. Most new drives will need to be reformatted before use
with this DVR. PLAYING BACK A VIDEO FILE ON A COMPUTER
Windows PC - You may play AVI formatted files using Windows Media Player, QuickTime,
DIVXplayer or other media players. The files can be opened and played in a similar manner
FORMATTING A USB DRIVE IN FAT32
to any other media file. You may need to download and install the K-Lite Codec as described
To format a USB flash drive with FAT32, plug it into a PC running Windows XP or later. Go above.
to My Computer to locate the drive’s icon. Right click on it and select Format in the list of
The Superplay.msi program is a PC-only application and is saved onto the same drive as
available options. Select FAT32 and check the box marked Quick Format before clicking
video files when the Backup Player option is selected. Launch the software in the normal
Start.
manner and then click on Open Path and navigate to the folder containing the video files and
For USB drives over 32GB in size, you should use a FAT32 format utility such as those select the file you wish to play back.
available through CNET.com.
Apple Macintosh - At this time, you must use the Remote Backup feature to save the
BACKING UP A FILE file to your computer through the remote viewing software. See section 2.4 of the Remote
Selecting BACKUP in the Main Menu will open the Backup configuration window. Monitoring Guide for instructions on this process.
The search for files to backup is much like the method used to search for files to play back as You MUST select the AVI format when backing up the video file for playback on a Mac
was covered in the previous chapter. computer. You can use the QuickTime player or other video player and open the video file in
the normal manner.

Set the start and end times as well as

channel(s) you wish to back up. Clicking the
Search button will bring up the search results
in the Data Backup list box.

PICTURE 5-1

Select specific events or select the All button. Clicking the Backup button will bring up the
Backup Information window:
This window will present a summary of the BACKUP INFORMATION

number of files, starting and ending times, Start Time 08/19/2011 01:24:12

End Time 08/19/2011 01:29:36

total size of the files and whether you have The Number of Files 1
space available on the receiving storage Size [GB] .258

media. Disk Cleanup will erase the contents Storage Media USB-1

Free [GB] 0.946

of the storage media to make room. You can Backup Player

select which type of device you are recording Save File Type AVI

to as well as what type of file you will be

creating. 0%

Disk Cleanup Start Cancel

PICTURE 5-2

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 EVENT INFORMATION
DVR MANAGEMENT CHAPTER 6 This window lists recorded events. This list can be searched by date, time, type of event and
6.1 INFORMATION channel.

PICTURE 6-4
LOG INFORMATION
This window lists user activity within the system.
PICTURE 6-1

This window enables the user to monitor the status of the system, its network connection,
online users, history and events through five submenus: System, Event, Log, Network and
Online Users.

INFORMATION

System Event Log Network

Online Users Record Exit

PICTURE 6-5
This record can be searched by type of operation, date and time, and etcetera. It can also be
exported to external USB storage devices using the backup function.

PICTURE 6-2
NETWORK INFORMATION
This window shows the status of the DVR on the network including its assigned port, and
other networking configurations.

SYSTEM INFORMATION
Data on the system’s hardware, MCU (MicroController Unit), kernel (if applicable) and firmware
versions can be found here along with the device’s name and ID.

PICTURE 6-6

PICTURE 6-3

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 ONLINE USER INFORMATION 6.2 MANUAL ALARM
Information on remote users currently connected is displayed in this window. This displays the configuration of the manual alarm. See Chapter 8 for information on
connecting and setting up alarms.

PICTURE 6-7
Refresh – Updates the list of online users
PICTURE 6-9
Disconnect – The Administrator can disconnect a selected user from the DVR. That PC will
not be able to access the device for five minutes thereafter.
6.3 DISK MANAGEMENT
This window displays information on the drive or drives mounted within the DVR including size,
RECORD INFORMATION available space and status.
This window provides information on your camera’s recording resolution, the recording speed
and what mode the camera is operating in. At the bottom is a bar indicating the percentage of
the hard drive’s capacity that has been used.

RECORD

CH Resolution fps Sensor Motion Manual Schedule

1 D1 30

2 D1 30

3 C1
D1 30

4 D1 30 PICTURE 6-10
5 D1 30

6 D1 30
The drive can be set to read only, which will disable recording, but will preserve the data
7 CIF 30

8 CIF 30 currently stored within it.

Disk

ID 1
If you have upgraded your system by installing a new drive (See Chapter 9) you will need to
Status 19%
first format the new hard disk before recording. You can reformat the current drive if desired by
PICTURE 6-8
selecting the Format option in the drop down menu.

WARNING! Reformatting the drive will delete all recorded files stored on the
hard disk regardless of whether they are Locked!

Refresh will update the information about the drive.

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 6.4 UPGRADE 6.5 LOGOFF
This window will display firmware updates that are loaded on a USB flash drive in the front Logging out of the DVR is recommended when there are multiple users or when physical
USB port. access to the DVR is not restricted. Clicking on the Logoff icon will bring up a window asking
for confirmation.
After logging off, a user can log back in by clicking on the Menu icon and entering their user
name and password.

6.6 SHUT DOWN

This is a “soft power down” of the DVR. It shuts down the firmware and hard drive, but does
not power down the DVR itself.

WARNING! It is vital that the DVR be instructed to shut down using the Shut
PICTURE 6-11
Down menu option prior to unplugging the device in order to avoid damaging
the firmware or hard drive itself.
Firmware upgrades are available from Q-See at www.Q-See.com/Support and may be
found by looking up your specific model. Firmware should only be upgraded to fix a specific
problem or add features as ongoing development may result in features being removed.
The firmware download should be loaded onto an empty USB flash drive from the
downloading computer and then transferred to the DVR using a USB port.

IMPORTANT! Please make note of your settings before updating the

firmware on a QT426 or QT446 as the upgrade process will restore factory
defaults. Other models will retain their user settings.

NOTE! While a Macintosh computer can read and write to a drive in the
FAT32 format, it cannot reformat a USB flash drive to that standard. We
suggest that you use a PC to reformat your USB flash drive to FAT32 and it is
recommended that you download firmware updates on a PC. Beginning with
version 3.1.71, you can use the Upgrade feature in the Remote Monitoring
software (see Section 2.5 of the Remote Monitoring Guide) to upgrade
without a USB flash drive.

WARNING! Updating the firmware incorrectly or using the wrong update

can permanently damage the chipset on the DVR and render it unusable.
Updates are written to either resolve issues or add features to the DVR. If you
are not experiencing performance issues or do not need a feature added by
the update, we recommend not running the update.

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 7.2 PAN-TILT-ZOOM (PTZ) CONFIGURATION
PAN/TILT/ZOOM CAMERAS CHAPTER 7 If you are connecting optional Pan-Tilt-Zoom cameras, the controls are set from this window in
7.1 CONNECTING A PTZ CAMERA the Serial Port and Advanced tabs.
P.T.Z
All QT-Series DVRs can support one or more Pan/Tilt/Zoom, or PTZ cameras. These cameras Serial Port Tab Serial Port Advanced

connect to the DVR through the same ports as a conventional camera, but the control wires You will need to consult your PTZ camera’s
CH Enable Address Baud Rate Protocol Simulative Cruise

1 1 2400 PELCOD

connect through the RS485 block on the back of the DVR. Picture 7-1, below, is only manual for details regarding protocol and 2 2 9600 PELCOP

a representation and your actual connector may look different. Please consult Chapter 2
3 3 9600 PELCOP

baud rate. Please note that the DVR may 4 4 9600 PELCOP

Connections and Controls to find the diagram representing your model for the location of support more features than your camera
your connector block. offers including protocol and number of
All

9600 PELCOP

The RS485 connector uses a single-direction protocol meaning that it can send commands preset programs. Default Apply Exit

out to the camera(s) but not receive any data back from the unit meaning that video images PICTURE 7-2
will be delivered through the video cable as with any other camera.
Cameras can be individually configured or a global set-up can be implemented through the All
The DVR is set by default for RS485 to be disabled for each channel. Therefore, PTZ settings button.
must be enabled before PTZ cameras can be utilized. This system supports 26 of the most
Simulative Cruise is for use with PTZ cameras using an unsupported protocol to allow you to
common protocols including Pelco-D and Pelco-P.
use at least some of the features.
When connecting a PTZ camera, the following should be taken into account:
PTZ Definitions and Descriptions:
• The 485 port of this DVR cannot parallel connect with the 485 port of another device
• The voltage between the A and B lines of the camera should be less than 5V. Parameter Settings What it Means
Address 1-255 The address of the PTZ camera
Baud Rate 110-21600 The speed that data is transmitted
RS-485
Protocol The communication protocol used by the camera.
STEP 1. The data cable from the PTZ Supported protocols are; NULL, PELCOP, PELCOD, LILIN,
camera must be connected to MINKING, NEON, STAR, VIDO, DSCP, VISCA, SAMSUNG,
the ports highlighted in Picture RM110, HY
7-1. Multiple PTZ cameras can be
connected to this port, but you may Advanced Tab P.T.Z

require an expander port to do so. You can set your camera to follow a preset Serial Port Advanced

program or set cruising or tracking behaviors CH

1
Preset

Setting
Cruise

Setting
Track

Setting

STEP 2. Connect the other end of by selecting the Setting button in the Preset, 2 Setting Setting Setting
3 Setting Setting Setting

the cable to the proper pins in the Cruise or Track columns respectively. 4 Setting Setting Setting
5 Setting Setting Setting

connector on the camera 1 2 CNTRL 6 Setting Setting Setting

NO C NO C 12V A B 7 Setting Setting Setting

STEP 3. Connect the camera video and 1 2 3 4 5 6 7 8

8 Setting Setting Setting

power cables as you would any other Default Apply Exit

camera. PICTURE 7-1 PICTURE 7-3

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 Preset PRESET - Channel 1
Name Symbol What it Does
Clicking a Setting button in the Preset
No. Enable Name Preset

1 preset001 Setting
Add Opens a window to allow the user to set the speed and time of a new
column will bring up another window 2 preset002 Setting preset point
3 preset003 Setting
Setting
Delete Deletes a preset point
4 preset004

5 preset005 Setting
6 preset006 Setting
7 preset007 Setting
Modify Opens the settings window for the selected preset point allowing you
8 preset008 Setting to change the settings
9 preset009 Setting
10 preset010 Setting Arrows Enables the user to alter the position of a setting in the cruise order.
OK Exit

PICTURE 7-4 Move a preset point all the way to the top of the order

Move a preset point up one position in the list

01 02 03 04 05 06 07 08 All
And, selecting Setting will bring up the Move a preset point down one position in the list
Zoom No. 1
camera view along with a control panel to
Focus Move a preset point to the bottom of the order
program the camera’s motion. Iris
Save

Speed: 5
Track
PICTURE 7-5 This interface is used to program the tracking routine for the camera. Clicking on the Track
button will bring up the live view for that camera plus a control panel:
The dome’s rotation can be controlled vertically, horizontally and diagonally along with its
speed. The lens zoom, focus and iris (light level) can be set as well. Select the number you
want to assign to this set of actions and click the Save button to save your preset. You can
hide the control panel by clicking on the “-” button or right-clicking on the screen. The control
panel can be unhidden by right-clicking on the screen again. The X button will exit the control
interface. PICTURE 7-8
Cruise The user can control the dome’s rotation direction, plus speed as well as the zoom, focus and
Selecting a Setting button from the Cruise column will open the Cruise window. iris.

Start Record – The system will begin recording the sequence of movements you perform on
Select Add or double-click on an existing line the PTZ control panel. Clicking this again will stop the recording.
to modify and the CRUISE PRESET window Start Track – This will play back the tracking sequence you just recorded. Clicking on this
will open. button again will stop the playback.
Delete will remove a selected cruise line
Clear All will remove all of the cruise lines.

PICTURE 7-6

The set of icons to the right of the screen are

used to configure each cruise setting.

Preview – Preview the cruise to ensure that

you have the desired results.

PICTURE 7-7

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 ALARMS CHAPTER 8 The accompanying diagram (Picture 8-2), along with your alarm’s manual should be
consulted to ensure proper connection.
Many QT Series DVRs feature connections for external alarms – both input and output. Please • Normal open or Normal close type
consult Chapter 2 Connections and Controls to determine whether your model includes
• Parallel connect COM end and GND end of the alarm detector (Provide external power to
this feature and where the connection block is located. The alarm connector block shown in
the alarm detector).
Picture 8-1 is only a representation and your actual connector may look different.
• Parallel connect the Ground of the combo DVR and the ground of the alarm detector.
When an event is detected the system can notify local users or send notification to a
monitoring service. At the same time, the system can accept signals from motion detectors, • Connect the NC port of the alarm sensor to the combo DVR alarm input(ALARM)
smoke detectors or other alarms and begin recording based on that input and your settings. • Use the same ground with that of combo DVR if you use external power to the alarm device.
You will need to have the manual for your alarm(s) handy to ensure the proper settings within
the DVR. Alarm input public end should jump out with device power end.
Alarm Device Connection Terminal
ALARM IN
+12V GND COM PC
8.1 ALARM INPUT Alarm Device
When attaching alarms, the following criteria Connection Terminal
must be met: ALARM
1. The alarm input must be grounded.
2. A grounding signal is required for the
GND
alarm input
3. When connecting the DVR to another
device - including another DVR - through +12V GND
the alarm input, a relay should be used to
1 2 CNTRL PICTURE 8-2
separate them. NO C NO C 12V A B
1 2 3 4 5 6 7 8
PICTURE 8-1

Parameter Grounding Alarm

Ground line

Alarm Input 1, 2, …, 8 becomes valid in low voltage.

1-NO C Two NO activation outputs.
2-NO C
CTRL 12V Controls the power output
You need to close the device power to
cancel the alarm.

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 8.2 ALARM OUTPUT 8.3 ALARM CONFIGURATION
The alarm output port should not be directly connected to a higher power load (greater than Alarm configuration allows the DVR to begin recording based on input from other remote
1A) to avoid high current which may damage the relay. Use the co-contactor to establish the sensors such as infrared motion detectors or contact alarms which are connected to it.
connection between the alarm output port and the load. There are five submenus; Sensor, Motion, Video Loss, Other, and Alarm Out.
• 2 way relay alarm output (NO contact). Provides external power to external alarm device.
• To avoid overloading, please read the following relay parameters sheet carefully. SENSOR
• RS485 A/B cable is for the A/B cable of the PTZ camera(s). In this window you can setup optional external sensors to cause the DVR to begin recording.
There are three tabs in this window: Basic, Alarm Handling and Schedule.
Basic Tab
Relay Specification This allows you to enable the input from
Model: JRC-27F attached sensors. You can also identify the
sensors by name for ease in determining
Material of the contact Silver
location.
Rating (Resistance Load) Rated switch capacity 30VDC 2A, 125VAC 1A Set the alarm type according to whether the
Maximum switch power 125VA 160W alarm is NO (Normally Open) or NC (Normally
Maximum switch voltage 250VAC, 220VDC Closed). See your alarm’s manual for details.
Maximum switch currency 1A Alarms can be individually configured or
globally set using the All button.
Insulation Between contacts with same polarity 1000VAC 1minute
PICTURE 8-3
Between contacts with different 1000VAC 1minute
polarity Alarm Handling Tab

Between contacts and winding 1000VAC 1minute Configure how you want the DVR to handle
the input from an activated alarm. Each
Surge voltage Between contacts with same polarity 1500V (10×160us)
sensor input can be set to launch individual
Length of open time 3ms max sequences of action or they may be globally
Length of close time 3ms max set through the All button to have the same
Longevity Mechanical 50×106 times (3Hz) results.
Hold Time: determines the time allowed
Electrical 200×103 times (0.5Hz)
between consecutive alarm events.
Temperature -40°C ~+70°C (-40°F to +158°F)
If the alarm is triggered again within
this time, it will be treated as a single PICTURE 8-4
event and the DVR will continue
recording before stopping.
Trigger: This is what the DVR will do once
activated by an alarm. Selecting
Setting will open a new window with
three tabs; Alarm, To Record, To
PTZ
Alarm allows you to set whether a
buzzer will sound, which camera (if
any) will display in full screen mode,
whether an e-mail will be sent and
whether a signal will be sent via the
PICTURE 8-5
ALARM OUT port.

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 To Record allows you to determine which cameras will begin recording. Cameras can Test your settings by moving something
be set to record individually, in blocks, or all cameras can be activated. or someone through the grid area in the
To PTZ activates preset, cruise or track functions on selected Pan-Tilt-Zoom camera’s view. Motion should not be detected
cameras. Depending on your model of PTZ camera, one of up to 128 pre-set actions outside of this area but you should see a
can be engaged. Check your camera’s manual for details. yellow humanoid figure appear in the screen
once the DVR detects movement within the
grid. Removing the grid where there is a flag
Schedule Tab Sensitivity: 6
or trees that frequently move in the wind will
Set by default to always on, the schedule can be altered in the same manner as that used in prevent false alerts. Click on the Disk button PICTURE 8-9
Schedule in SECTION 4.4. to save your settings before exiting the setup
process by clicking on the X button.

Schedule Tab
This is also set to be on all the time by default and it can be adjusted in the same manner as
the Schedule configuration in SECTION 4.4.

PICTURE 8-6
MOTION
Motion Tab
As with the Alarm function above, it incorporates hold time and can trigger procedures.
Select which cameras you wish to start recording on motion detection. Set the holding time
which determines the length of time the cameras continue recording after motion stops. PICTURE 8-10
VIDEO LOSS
In the Trigger setting, you can set multiple In the event that signal is lost by one camera, others can be activated to record while
channels to record when motion is detected additional devices can also be triggered.
by a camera that has been set to activate
upon motion detection.
For example: If Camera 1 detects motion, Like the Trigger tab in the Alarm Handling
you can have it trigger Cameras 2 and 3 to section of the Sensor menu, you can select
begin recording as well. the events that you wish to occur in the
PICTURE 8-7
event that a video input is lost. Both Alarms
In addition, the user can set the sensitivity of certain areas within the field of view by clicking
and PTZ events can be scheduled as in the
on the Select button selecting the Area field for the respective camera.
Sensor menu above.
Specific areas can be made sensitive by
applying a blue grid to the desired section of
the screen. The blue grid can be applied to PICTURE 8-11
the entire screen – signifying that the entire OTHER ALARM
field of view is sensitive - by clicking on In this menu you can set the DVR to alert you to a full Hard Drive, IP Conflict on the network or
the star button. The trash can button will a Disconnection.
remove the grid completely. Click and drag
with the mouse on the screen to draw or
erase the grid in select areas. Sensitivity: 6
You can set the response as well as at what
PICTURE 8-8 threshold of remaining disk space you wish to
be alerted.
As sensitivity is influenced by color and light level, you can adjust its values according to your
specific conditions. The default value is “4.” A setting of “8” is most sensitive while a setting of
“1” is minimally sensitive.
Right-clicking in the screen will show or hide the control menu at the bottom of the screen.
PICTURE 8-12
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 ALARM OUT
Set how the alarms are handled and transmitted in this window. This controls any device HARD DISK DRIVE CHAPTER 9
attached to the ALARM OUT port on the back of the DVR. There are three tabs; Alarm Out, Your DVR uses a standard desktop or 3.5” SATA (Serial Advanced Technology Attachment)
Schedule and Buzzer. hard disk drive and will support drives up to 2TB (terabytes). These drives are the current
industry standard and may be purchased wherever computer parts are sold. Depending on
where you purchased your DVR, your hard drive may already be installed. But, we recognize
Alarm Out Tab
that you may wish to upgrade or replace your drive in the future so this DVR is designed to
You can set the relay alarm out name as well as the hold time. Hold time is the interval make installation and replacement easy for the average user. A 5400RPM drive will work but a
between consecutive alarm activations so multiple events within the interval will not cause the 7200RPM drive is recommended for optimal performance.
alarm to sound again.
It should be noted that while this is the only user-serviceable part within the case besides the
battery and you will not void your warranty by installing or upgrading your hard disk drive, care
must be taken to avoid damage to the other components within the case. Such damage will
not be covered.

WARNING! ELECTRIC SHOCK RISK!

The DVR MUST be unplugged from all power sources as well as from
the cameras before opening the case. Failure to do so can result in
PICTURE 8-13 damage to the DVR or its components as well as injury or death.
Schedule Tab
The default setting is for the ALARM OUT to be active all the time, but this can be changed 9.1 INSTALLATION/REMOVAL
to meet your particular requirements in a similar manner to Schedule in SECTION 4.4. It is strongly advised against opening the case when atmospheric conditions present the risk
of static discharge which can damage electronic components.
Buzzer Tab
As with the Alarm Out hold time, the internal buzzer can be enabled and given a hold time. Whether installing the drive for the first time or removing the old one to install a new one, the
steps are largely the same:
STEP 1. Disconnect the DVR from the power source as well as any other connections.
STEP 2. Remove screws (the number will vary depending on your model) from the side
and rear of your DVR as indicated in Picture 9-1

Remove Screws

VIDEO OUT 1 3 5 7 9 11 13 15
ALARM OUT 1 2 3 4
RS485
P/Z K/B ALARM IN
Y Z A B 1 3 5 7 9 11 13 15 NET

DC 12V

VGA
SPOT 2 4 6 8 10 12 14 16
USB
VIDEO IN
SV

NO

COM

GND

2 4 6 8 10 12 14 16
ALARM OUT

PICTURE 9-1
Holes for
STEP 3. Remove the case by sliding it Hard Disk Drive
Mounting Screws
backwards and then lifting off.
STEP 3A. If removing a hard drive, you
will need to unscrew the four drive
mounting screws at the bottom of the
DVR or on the internal mounting rack.

PICTURE 9-2
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 STEP 4. Connect the power and data 9.2 CALCULATING THE RECORDING CAPACITY OF A
cables. Press firmly, but do not HARD DISK DRIVE
force them onto the pins or you may While the physical data capacity of a hard drive is fixed, how much video you can record upon
damage them. The connectors are HARD DRIVE it depends on your recording configurations. Higher quality recordings will take up more space
“keyed” to ensure they are connected on the drive and setting the DVR to record for more frequently will fill it up more rapidly.
in the proper position. To determine the optimal capacity for your purposes, the chart below to estimate the size of
hard drive that you’ll need.
STEP 5. Attach hard drive to the base of
the DVR with screws using the four VIDEO RESOLUTION FRAME VIDEO BIT SPACE
FORMAT RATE QUALITY RATE USED
mounting holes.
(FPS) (kbps) (MB/h)
MOUNTING HOLES DATA POWER NTSC CIF 30 Highest 1000k 465
STEP 6. Replace the DVR cover and FOR HARD DRIVE CABLE CABLE
Higher 768k 297
secure. PICTURE 9-3
Medium 512k 230
Low 384k 173
Lower 256k 115
Lowest 128k 56
D1 7.5 Highest 500k 228
Higher 375k 128
Medium 250k 117
Lower 192k 75
Lowest 128k 61
PAL CIF 25 Highest 1000k 466
Higher 768k 295
Medium 512k 235
Low 384k 175
Lower 256k 112
Lowest 128k 56.4
D1 7.5 Highest 500k 228
Higher 375k 128
Medium 250k 117
Lower 192k 75
Lowest 128k 61

The formula for calculating the required disk space is:

Total Recording Capacity = Used space per hour (MB/h) x Recording time (hour) x
number of channels
Example: A customer is using the NTSC format (30 frames per second), CIF resolution
with video quality set to Lowest and a total of 16 Channels. He wants the unit to record
continuously for a month. Therefore, the calculation will look like this:
56(MB/h), x 24 (hours/day) x 30 (days) x 16 (channels) = 645,120MB or 650GB
Installing a 750GB SATA hard drive should provide enough space for one month’s continuous
recording time at those settings.

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 8. How do I input letters and numbers?
APPENDIX To input letters (such as passwords) and
A.1 TROUBLESHOOTING numbers click the box behind where
text is to be entered, and then a small
1. The DVR does not start after connecting the power, what is wrong? keyboard will appear. Please select
a. The power adapter may have been damaged, or is not providing enough power. Please number or letter to input (the default
change the adapter. password is 123456), or you can use
b. The DVR may not be getting enough power from the outlet or surge protector it is the digital keys on the front panel, or the
attached to. digital keys on the remote control.
PICTURE A-1
c. There could be a problem with the system board on the DVR

2. The indicator lights of the DVR are on, but no output. Why? 9. How do I upgrade the firmware on the DVR?
a. The power adapter may have been damaged, or is not providing enough power. Please After you download the new firmware from the Q-See website at www.Q-See.com/
change the adapter Support and copy it onto a USB flash drive. Then select Upgrade in the menu.
b. The video format of the DVR is different from that of the monitor.
c. Connection problem. Please check the cable and the ports of the monitor and DVR.
WARNING! Do not turn the system power off during the upgrade process!
3. Why are no images displayed on some or all of the channels of the DVR? Doing so may damage the chipset and prevent the DVR from starting.
a. Connection problem. Please check the cables and the ports of camera and DVR.
b. Camera problem. Please check the cameras by attaching them directly to TV or working
port on DVR.

c. The video format (NTSC/PAL) of the DVR is different from that of the cameras. Please
10. I can get a live image on the display but I can’t get the menu to display. How can I
change DVR video format.
pull up the menu?
4. The DVR cannot find the hard disk drive. Hold down the ESC key to wait for login dialog box to appear.
a. The power adapter is not providing enough power, or the adapter is not getting enough
power from the outlet 11. I hooked the DVR up to a TV through the BNC video out port and I do not see
b. Connection problem. Please check the power and data cables on the HDD. anything on the screen. How do I get the video to display?
c. The HDD is damaged and will need to be replaced. By default the DVR is setup to use a VGA monitor, if you want to use a TV instead then
push the ESC button on the front panel and hold it until you hear a beep, if you still do
5. I cannot record, what could be the problem? not get a display then hold the ESC button down again until you hear a beep, the display
a. The HDD is not formatted. Please format it manually first. should come up.
b. The record function is not enabled or setup correctly. Please refer to Section 4.3
Record Configuration. 12. What is the minimum configuration of a PC for remote connection?
c. The HDD is full and recycle function is not enabled. Please refer to Section 4.3 Record
Configuration and the Recycle Record Tab in the Record Menu. COMPONENT MINIMUM REQUIRED
d. The HDD is damaged and will need to be replaced. CPU Intel Celeron 2.4G
6. I cannot use the mouse, what could be the problem? MOTHERBOARD Intel 845
a. Wait 5 minutes after connecting the mouse and then try again. HDD 80G
b. The mouse is not securely connected. Plug/unplug several times.
RAM 1GB
c. The mouse is incompatible with the system. Please try another mouse.
VGA 512MB Video RAM
7 What can I do when the DVR starts and displays “please wait……”all the time? NVIDIA GeForce MX440/FX5200
a. First possible reason: hard drive power cable and/or data cable are not securely ATIRADEON 7500/X300
connected. OS Windows XP(SP2 above) /VISTA/Win7
Solution: Please check the cable connections and make sure they are secure; if still not
working, please unplug them and then plug them in again. DIRECTX 9.0
b. Second possible reason: The system is having problems reading the hard drive.
Solution: Try reformatting the current drive or re-placing it.
c. Solution: Try connecting the DVR to a different surge protector and power outlet.

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 13. What are the PC configurations for 16-channel real time access with fully open A.2 SPECIFICATIONS
mainstream channel?
Parameter QT454 QT426 QT428
PC MODULE PARAMETERS
COMPRESSION Compression Standard H.264 Baseline
CPU Intel Core(TM)2 Duo CPU E4600
Format
MOTHERBOARD G41/P41 chip
VIDEO Video In Composite 1.0V Composite 1.0V Composite 1.0V
HDD 80G p-p/75Ω, p-p/75Ω, p-p/75Ω,
RAM 1GB BNC x 4 BNC x 16 BNC x 8
VGA GMA3100/NVIDIA GeForce 8400/ Video Out COMPOSITE 1.0V p-p/75Ω, BNC x 2, VGA x 1
ATI RADEON HD3450, 512MB Video RAM VGA Resolution 1280x1024, 1024x768, 800x600
OS Windows XP(SP2 above)/ VISTA/Win7, Record NTSC: 352x240, 704x480
DIRECTX 9.0 Resolution PAL: 352x288, 704x576
Display Frame 704x480 at 30FPS
Rate
14. On Vista and Win7 I am getting an error message that Codec can’t be installed or is (per camera)
missing, how do I solve that? Record Frame NTSC: D1 7.5FPS CIF 30FPS
There are two ways to fix it: Rate PAL: D1 6.25FPS CIF 25FPS
a. In Windows, go to your Control Panel select User Account and Family Safety and (per camera)
then choose User Account Control.
Click Turn User Account On or Off. Uncheck the box next to Use User Account AUDIO Audio Input -8dB~ 22k, RCA X4
Control (UAC) to help protect your computer. Audio Output -8dB~92dB, RCA X1
ALARM Alarm Input NO or NC 4CH NO or NC NO or NC 8CH
16CH
Alarm Output 1CH
STORAGE Record Mode Manual/Sensor/Timer/Motion Detection
Multi-Function Multiplex
INTERFACE Network RJ45 (LAN, Internet)
Interface
Communication RS485,
Interface USB 2.0 x 2 (One for Backup, One for USB Mouse)
PICTURE A-2
CONTROLS PTZ Control Yes
Remote Control Yes

b. Right-click on an Internet Explorer DISK INFO Disk Type SATA x 1 (up to 2TB)
browser window. Select Run as OTHER INFO Voltage 12V3A 12V4A 12V4A
Administrator to run browser.
Optimal 50°F to 104°F 10°C to 40°C
Temperature 10% to 90% Humidity
Power 10W 20W 10W
Consumption

PICTURE A-3

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 Parameter QT474 QT446 QT4332 Parameter QT4532 QT2124
COMPRESSION Compression Standard H.264 Baseline COMPRESSION Compression Standard H.264 Baseline
Format Format
VIDEO Video In Composite 1.0V Composite 1.0V Composite 1.0V VIDEO Video In Composite 1.0V Composite 1.0V
p-p/75Ω, p-p/75Ω, p-p/75Ω, p-p/75Ω, p-p/75Ω,
BNC x 4/ BNC x 16/75Ω, BNC x 32 BNC x 32 BNC x 24
BNC x 8
Video Out COMPOSITE COMPOSITE
Video Out COMPOSITE COMPOSITE COMPOSITE 1.0V p-p/75Ω, 1.0V p-p/75Ω,
1.0V p-p/75Ω, 1.0V p-p/75Ω, 1.0V p-p/75Ω, BNC x 1, VGA x BNC x 2, VGA
BNC x 1, VGA BNC x 1, VGA x BNC x 1, VGA x 1, HDMI x 1 x1
x1 1 Loop Out x 2 1, HDMI x 1 VGA Resolution 1920x1080 1280x1024,
VGA Resolution 1280x1024, 1024x768, 800x600 1920x1080 1280x1024, 1024x768,
1280x1024, 1024x768, 800x600
1024x768, 800x600
800x600 Record NTSC: 352x240, 704x480
Record NTSC: 352x240, 704x480 Resolution PAL: 352x288, 704x576
Resolution PAL: 352x288, 704x576 Display Frame 704x480 at 30FPS
Display Frame 704x480 at 30FPS Rate
Rate (per camera)
(per camera) Record Frame NTSC: D1 NTSC: CIF
Record Frame NTSC: D1 7.5FPS CIF 30FPS NTSC: D1 7.5FPS Rate 7.5FPS CIF 30FPS
Rate PAL: D1 6.25FPS CIF 25FPS CIF 30FPS (per camera) 30FPS PAL: CIF 25FPS
4CH D1 30FPS if
(per camera) 4CH D1 30FPS if
others CIF
others CIF PAL: D1 6.25FPS
PAL: D1 6.25FPS CIF 25FPS
CIF 25FPS
AUDIO Audio Input -8dB~ 22k, -8dB~ 22k,
AUDIO Audio Input -8dB~ 22k, -8dB~ 22k, -8dB~ 22k, RCA X16 RCA X4
RCA X2 RCA X16 RCA X16
Audio Output -8dB~92dB, -8dB~92dB,
Audio Output -8dB~92dB, -8dB~92dB, -8dB~92dB, RCA X1 RCA X1
BNC X1 RCA X1 RCA X1
ALARM Alarm Input NO or NC 16CH
ALARM Alarm Input 0 NO or NC 16CH NO or NC 16CH
Alarm Output 4CH 1CH
Alarm Output 0 1CH 4CH
STORAGE Record Mode Manual/Sensor/Timer/Motion Detection
STORAGE Record Mode Manual/Sensor/Timer/Motion Detection
Multi-Function Multiplex
Multi-Function Multiplex
INTERFACE Network RJ45 (LAN, Internet)
INTERFACE Network RJ45 (LAN, Internet) Interface
Interface
Communication eSATA x2 RS485,
Communication RS485, eSATA x2 RS485, Interface RS485,
Interface USB 2.0 x 2 USB 2.0 x 2 USB 2.0 x
USB 2.0 x 2 2 (One for
(One for (One for Backup, One for USB (One for Backup, One for
Backup, One for Mouse) Backup, One for USB Mouse)
USB Mouse) USB Mouse)
CONTROLS PTZ Control Yes CONTROLS PTZ Control Yes
Remote Control Yes Remote Control Yes
DISK INFO Disk Type SATA x 1 (up to SATA x 4 (up to SATA x 4 (up to DISK INFO Disk Type SATA x 8 (up to SATA x 2 (up to
2TB) 2TB each) 2TB each) 2TB each) 2TB each)
OTHER INFO Voltage 12V3A 110/220 OTHER INFO Voltage 110/220 12V5A
Optimal 50°F to 104°F 10°C to 40°C Optimal 50°F to 104°F 10°C to 40°C
Temperature 10% to 90% Humidity Temperature 10% to 90% Humidity
Power 10W 22W 42W Power 42W 40W
Consumption Consumption

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 Parameter QT528 QT526 QT504 Parameter QT518 QT5116 QT536
COMPRESSION Compression Standard H.264 Baseline COMPRESSION Compression Standard H.264 Baseline
Format Format
VIDEO Video In Composite 1.0V Composite 1.0V Composite VIDEO Video In Composite 1.0V Composite 1.0V Composite 1.0V
p-p/75Ω, p-p/75Ω, 1.0V p-p/75Ω, p-p/75Ω, p-p/75Ω, p-p/75Ω,
BNC x 8 BNC x 16 BNC x 4 BNC x 8 BNC x 16 BNC x 16

Video Out COMPOSITE 1.0V p-p/75Ω, BNC x 2, VGA x 1 Video Out COMPOSITE COMPOSITE COMPOSITE
1.0V p-p/75Ω, 1.0V p-p/75Ω, 1.0V p-p/75Ω,
VGA Resolution 1280x1024, 1024x768, 800x600 BNC x 2, VGA BNC x 2, VGA x BNC x 2, VGA
Record NTSC: 352x240, 704x480 x 1, HDMI, 1, HDMI, x 1, HDMI,
Loopout x 8 Loopout x 16
Resolution PAL: 352x288, 704x576
VGA Resolution 1920x1080, 1280x1024, 1024x768, 800x600
Display Frame 704x480 at 30FPS
Rate Record NTSC: 352x240, 704x480
Resolution PAL: 352x288, 704x576
(per camera)
Record Frame NTSC: D1 30FPS CIF 30FPS Display Frame 704x480 at 30FPS
Rate
Rate PAL: D1 25FPS CIF 25FPS (per camera)
(per camera)
Record Frame NTSC: D1 30FPS CIF 30FPS
AUDIO Audio Input -8dB~ 22k, RCA X4 Rate PAL: D1 25FPS CIF 25FPS
Audio Output -8dB~92dB, RCA X1 (per camera)
ALARM Alarm Input NO or NC 8CH NO or NC NO or NC 4CH AUDIO Audio Input -8dB~ 22k, -8dB~ 22k, RCA -8dB~ 22k,
16CH RCA X8 X16 RCA X16

Alarm Output 1CH Audio Output -8dB~92dB, RCA X4 -8dB~92dB,

RCA X1
FUNCTION Record Mode Manual/Sensor/Timer/Motion Detection
ALARM Alarm Input NO or NC 8CH NO or NC 16CH NO or NC 16CH
Multi-Function Simultaneously Record, View Live or Recorded Video,
Playback, Back-up files, Monitor Remotely Alarm Output 4CH 4CH 4CH

INTERFACE Network RJ45 (LAN, Internet) FUNCTION Record Mode Manual/Sensor/Timer/Motion Detection
Interface Multi-Function Simultaneously Record, View Live or Recorded Video,
Playback, Back-up files, Monitor Remotely
Communication RS485,
Interface INTERFACE Network RJ45 (LAN, Internet)
USB 2.0 x 2 (One for Backup, One for USB Mouse)
Interface
CONTROLS PTZ Control Yes
Communication RS485, eSATA, Microphone RS485, eSATA
Remote Control Yes Interface USB 2.0 x 2 (One for Backup, One x 2, Microphone
DISK INFO Disk Type SATA x 2 (up to 2TB each) SATA x 1 (up to for USB Mouse) USB 2.0 x
2 (One for
2TB)
Backup, One for
OTHER INFO Voltage 12V4A 12V5A 12V3A USB Mouse)
Optimal 32°F to 122°F 10°C to 50°C CONTROLS PTZ Control Yes
Temperature 10% to 90% Humidity Remote Control Yes
Average Power 18W 30W 10W DISK INFO Disk Type SATA x 3 (up to 2TB each) SATA x 8 (up to
Consumption 2TB each)
OTHER INFO Voltage 110/230V
Optimal 50°F to 104°F 10°C to 40°C
Temperature 10% to 90% Humidity
Average Power 22W 36W 50W
Consumption

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 A.3 RACK MOUNTING
The QT446, QT4332, QT4532, QT518, QT5116 and QT536 all use 2U cases and include Q-SEE PRODUCT WARRANTY
brackets and screws allowing them to be secured in a standard server rack or server cabinet.
Q-See is proud to back all of our products with a conditional service warranty covering all
These DVRs are designed for horizontal mounting only.
hardware for 12 months from the date of purchase. Additionally, our products also come with
The DVR must rest on a shelf sufficient to hold its weight. The included mounting brackets are a free exchange policy that covers all manufacturing defects for one month from the date of
only intended to keep the system from shifting and they are not sufficient to suspend the DVR purchase. Permanent upgrading service is provided for the software.
alone. You will also need to provide bolts to attach the brackets to the rack.

Liability Exclusions:
Any product malfunction or abnormalities in operation or damage caused by the following
Two mounting brackets and four screws reasons are not within the free service scope of our company:
are contained in the accessory box that
accompanied your DVR. Some brackets will
1. Equipment damage caused by improper operation.
have three holes but only two screws are
2. Improper equipment operation environment and conditions (e.g., improper power,
required to mount the bracket to the DVR.
extreme environmental temperatures, humidity, lightning and sudden surges of
electricity).
3. Damage caused by acts of nature (e.g., earthquake, fire, etc).
4. Equipment damage caused by the maintenance of personnel not authorized by Q-See.
5. Product sold over 12 months ago.

The flanges to secure the DVR to the rack

In order to fulfill the terms of your warranty, you must complete the registration process after
should be towards the front.
purchasing our product. To do this, simply fill out the User’s Information Card on our website
at www.Q-See.com

The DVR must have sufficient support when

installed. The brackets are only to keep the
DVR from moving. Ensure that all four holes
on the two mounting brackets line up with
holes in the rack.
If you will have limited access to the back
of the DVR, it is best to make sure that all
camera and other cable connections on the
back of the DVR are secure before bolting
the brackets to the rack.

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 QUESTIONS OR COMMENTS? CONTACT US

PRODUCT SUPPORT, DOWNLOADS,

FIRMWARE UPDATES & MANUALS
24/7 Technical Resources
Live Chat (M-F, 9-5 PST)
www.Q-See.com/Support

Digital Peripheral Solutions, Inc.

8015 E. Crystal Drive
Anaheim, CA 92807
96 97

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