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Customer Request Form: Type of Request (Please Tick Where Applicable)

This customer request form is used to process various requests for the Petron Miles loyalty program, including changing customer details, claiming points retroactively with a receipt, and reporting a lost, stolen, or faulty loyalty card. The form requires customers to provide their name, ID number, address, contact information and card number. For retroactive claims, the receipt total must be included. Lost or stolen cards require immediate reporting to the hotline to block the card from further use. Once completed, the form can be faxed, emailed or dropped off for processing.

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1K views1 page

Customer Request Form: Type of Request (Please Tick Where Applicable)

This customer request form is used to process various requests for the Petron Miles loyalty program, including changing customer details, claiming points retroactively with a receipt, and reporting a lost, stolen, or faulty loyalty card. The form requires customers to provide their name, ID number, address, contact information and card number. For retroactive claims, the receipt total must be included. Lost or stolen cards require immediate reporting to the hotline to block the card from further use. Once completed, the form can be faxed, emailed or dropped off for processing.

Uploaded by

helloibrahim
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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CUSTOMER REQUEST FORM Note:

1) Please complete the form in BLOCK LETTERS. All personal particulars are necessary for us to process your requests. For lost/stolen/faulty cards,
2) Fax the form to us at 03-2161 8233, email to pmiles@petronmiles.com.my or drop it at any Petron, Esso or Mobil service stations. please call the Petron Miles
3) For more information, please call the Petron Miles Customer Service Centre at 1 300 888 812. Hotline immediately to
block the card.

Type of request (Please tick where applicable)

(A) Change of Details (B) Retro Claim (C) Lost/Stolen/Faulty

Petron Miles Privilege Card No.


- -

Full name (as per NRIC)

New NRIC No. - - Army or Police ID / Passport No.

Address
(Malaysia Address Only)

Postcode City Email

State

Home Tel. No. Office Tel. No. Mobile Tel. No.


- - 0 1 -

(A) Change of Details

For change of details, kindly complete the above section only.

(B) Retro Claim (NOTE: Please attach original receipt)

Total Purchase: RM

(C) Lost/Stolen/Faulty
Please tick (✓) where applicable. Lost Stolen Faulty

For transfer of points from Lost/Stolen/Faulty Card No.


- -
ATTACH FAULTY CARD HERE
To new Card No. (Cut the card into half before attach)

- -

* For Lost/Stolen/Faulty Card, please contact the Petron Miles Customer Service Centre
at 1 300 888 812 IMMEDIATELY to BLOCK THE CARD.
Petron, Esso and Mobil will not be held responsible for points lost if customers fail to
notify the Petron Customer Service to block the card.
* Please allow up to 4 weeks for points transfer. Once points are transferred, the old
card will be deactivated. You must be the registered owner of all cards.
Station A/C No.:

Operator / Station Stamp

For office use only


Member's Signature Date:

✃ (Please detach)

For Cardmember Retention (Please Keep This Portion for Reference)


Station A/C No.:

Old Card No. - - Operator / Station Stamp

New Card No. - -

No. of points to be transferred


This retention slip is only applicable for Section C (Lost/Stolen/Faulty)
Date:
For office use only
Terms and conditions apply for all Petron Miles Privilege Card Programme.

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