Page |1

Higher Nationals
Internal verification of assessment decisions – BTEC (RQF)
INTERNAL VERIFICATION – ASSESSMENT DECISIONS
Programme title HND in Business Management

Assessor Internal Verifier

Unit 03: Human Resource Management
Unit(s)
The Job Application
Assignment title
J.M.L.Ramanayake
Student’s name
List which assessment Pass Merit Distinction
criteria the Assessor has
awarded.
INTERNAL VERIFIER CHECKLIST

Does the assessment criteria awarded

match those shown in the assignment Y/N
brief?

Is the Pass/Merit/Distinction grade awarded

justified by the assessor’s comments on the Y/N
student work?
Has the work been assessed
Y/N
accurately?
Is the feedback to the student:
Give details:

• Constructive?
Y/N
• Linked to relevant assessment
criteria?

• Identifying opportunities for Y/N

improved performance?

• Agreeing actions?
Does the assessment decision need
Y/N
amending?
Assessor signature Date

Internal Verifier signature Date

Programme Leader signature (if
Date
required)

R.J.M.LAKRANDA HRM-02 9999

 Page |2

Confirm action completed

Remedial action taken

Give details:

Assessor signature Date

Internal Verifier
Date
signature
Programme Leader
Date
signature (if required)

R.J.M.LAKRANDA HRM-02 9999

 Page |3

Higher Nationals - Summative Assignment Feedback Form

Student Name/ID J.M.L.RAMANAYAKE

Unit Title Unit 03: Human Resource Management

Assignment Number Assignment 02 Assessor

Date Received 1st
Submission Date
submission
Date Received 2nd
Re-submission Date
submission
Assessor Feedback:

LO4 Apply Human Resource Management practices in a work-related context.

Pass Descript P7

Merit Descript M5

Distinction Descript D3

Grade: Assessor Signature: Date:

Resubmission Feedback:

Grade: Assessor Signature: Date:

Internal Verifier’s Comments:

Signature & Date:

* Please note that grade decisions are provisional. They are only confirmed once internal and external moderation has taken place and
grades decisions have been agreed at the assessment board.

Assignment Feedback

R.J.M.LAKRANDA HRM-02 9999

 Page |4

Formative Feedback: Assessor to Student

Action Plan

Summative feedback

Feedback: Student to Assessor

Assessor Date
signature
jeewamanthila@gmail.co
Student m Date
signature

R.J.M.LAKRANDA HRM-02 9999

 Page |5

Pearson
Higher Nationals in
Business
Unit 03: Human Resource Management
Assignment 02

General Guidelines

1. A Cover page or title page – You should always attach a title page to your assignment. Use
previous page as your cover sheet and be sure to fill the details correctly.
2. This entire brief should be attached in first before you start answering.

R.J.M.LAKRANDA HRM-02 9999

 Page |6

3. All the assignments should prepare using word processing software.

4. All the assignments should print in A4 sized paper, and make sure to only use one side
printing.
5. Allow 1” margin on each side of the paper. But on the left side you will need to leave room
for binging.

Word Processing Rules

1. Use a font type that will make easy for your examiner to read. The font size should be 12
point, and should be in the style of Time New Roman.
2. Use 1.5 line word-processing. Left justify all paragraphs.
3. Ensure that all headings are consistent in terms of size and font style.
4. Use footer function on the word processor to insert Your Name, Subject, Assignment No,
and Page Number on each page. This is useful if individual sheets become detached for any
reason.
5. Use word processing application spell check and grammar check function to help edit your
assignment.

Important Points:

1. Check carefully the hand in date and the instructions given with the assignment. Late
submissions will not be accepted.
2. Ensure that you give yourself enough time to complete the assignment by the due date.
3. Don’t leave things such as printing to the last minute – excuses of this nature will not be
accepted for failure to hand in the work on time.
4. You must take responsibility for managing your own time effectively.
5. If you are unable to hand in your assignment on time and have valid reasons such as illness,
you may apply (in writing) for an extension.
6. Failure to achieve at least a PASS grade will result in a REFERRAL grade being given.
7. Non-submission of work without valid reasons will lead to an automatic REFERRAL. You will
then be asked to complete an alternative assignment.
8. Take great care that if you use other people’s work or ideas in your assignment, you properly
reference them, using the HARVARD referencing system, in you text and any bibliography,
otherwise you may be guilty of plagiarism.
9. If you are caught plagiarizing you could have your grade reduced to A REFERRAL or at worst
you could be excluded from the course.

R.J.M.LAKRANDA HRM-02 9999

 Page |7

Student Declaration

I hereby, declare that I know what plagiarism entails, namely to use another’s work and to present
it as my own without attributing the sources in the correct way. I further understand what it means
to copy another’s work.

1. I know that plagiarism is a punishable offence because it constitutes theft.

2. I understand the plagiarism and copying policy of the Educe UK.
3. I know what the consequences will be if I plagiaries or copy another’s work in any of the
assignments for this program.
4. I declare therefore that all work presented by me for every aspects of my program, will be
my own, and where I have made use of another’s work, I will attribute the source in the
correct way.
5. I acknowledge that the attachment of this document signed or not, constitutes a binding
agreement between myself and Educe UK.
6. I understand that my assignment will not be considered as submitted if this document is not
attached to the attached.

Student’s Signature: Date:

(jeewamanthila@gmail.com) (Provide Submission Date)

R.J.M.LAKRANDA HRM-02 9999

 Page |8

Assignment Brief
Student Name /ID Number J.M.L.Ramanayake

Unit Number and Title Unit 03 – Human Resource Management

Academic Year

Unit Tutor

Assignment Title The Job Application

Issue Date

Submission Date

IV Name & Date

Submission Format:
The submission is in the form of a completed individual portfolio folder, including specific
Documentation: job specification, CV, interview selection criteria, interview notes and preparation, and
an evaluation of the process.
The evaluation of HR practices and the process of recruitment and selection is a written piece of work
with a recommended word limit of 500–1,000 words, although you will not be penalized for exceeding
the total word limit.

Unit Learning Outcomes:

R.J.M.LAKRANDA HRM-02 9999

 Page |9

LO4 Apply Human Resource Management practices in a work-related context.

Address pass, merit and distinction criteria P7, M5 and D3
Assignment Brief and Guidance:
While working as a management trainee in the Human Resources (HR) department of a Sri Lankan
organization (you have to select an organization of your choice for the group you are to form), you
have been asked to take part in testing the new recruitment and selection process.

As a first step, you have to form a small team (3–4 members) to design a job specification for a
particular job role in the selected organization and then you will take part in an interview simulation
for a job role advertised by another team similar to yours.
The aim of your team is to test the recruitment and selection process and each complete an individual
document portfolio to submit.

The document portfolio you are to submit should include:

1. The design of a job specification for one of a number of given positions in the organization.

2. Designing and placing job advertisements.

3. Documentation of preparatory notes for interviews, interview notes based on selection criteria
and a justified decision of the candidate selected.

4. A job offers to the selected candidate.

5. An evaluation of the process and the rationale for conducting appropriate HR practices.

R.J.M.LAKRANDA HRM-02 9999

 P a g e | 10

THE JOB
APPLICATION
Pan Asia Bank Corporation PLC

R.J.M.LAKRANDA
HND BM 007
9999

Contents
EXECUTIVE SUMMARY......................................................................................................12
1. Introduction of the Organization.......................................................................................13
2. Job Advertisement & Identify hiring needs......................................................................14

R.J.M.LAKRANDA HRM-02 9999

 P a g e | 11

3. Create Job Advertisement.................................................................................................15

4. Creating a Job Description................................................................................................16
5. Candidates CV..................................................................................................................20
6. Interview...........................................................................................................................29
7. Final result scheme...........................................................................................................32
8. Job Offer Letter.................................................................................................................34

R.J.M.LAKRANDA HRM-02 9999

 P a g e | 12

EXECUTIVE SUMMARY

This report is the summarized document of an interview simulation.

And this is contained of the summary of the interview along with job advertisement, job
description, documentation of introductory notes for interviews, interview notes based on
selection criteria and a correct decision of the applicant selected for an exact job role in the
selected business and job offers to the selected candidate. And finally an appraisal of the
process and the rationale for conducting appropriate HR practices.

R.J.M.LAKRANDA HRM-02 9999

 P a g e | 13

1. Introduction of the Organization

Pan Asia Bank is a public limited liability company incorporated in Sri Lanka on 6 th March
1995. The bank provides a range of banking and finance services.CEO is Nimal
Thilakaratne. Pan Asia Bank foundation is strong over two decades of operations bank
philosophy has remained unchanged. PABC are people-oriented entity, continuously
evolving and transforming ourselves to meet the needs of the stakeholders we serve.

VISION: - To become the most customer preferred commercial bank in Sri Lanka

MISSION: - We will create the largest satisfied customer base by providing professional,
personalized, secure, quality banking and financial service, using modern technology &
innovative products. We will delight our customers, create a better future for employees
and enhance stakeholder value.

R.J.M.LAKRANDA HRM-02 9999

 P a g e | 14

2. Job Advertisement & Identify hiring needs

We are hiring a new employee for the trainee banking assistant position. After that identify
this position HR department designed an advertisement for this vacancy. After that make
job analysis to identify the key responsibilities, duties, skills After PABC HR choose
interview panel. This is the selection committee members.
 Shalika Niroshan ( DGM of human resource department )
 Jeewa anthila ( DGM of branch credit)
 Minoly Perera (Branch manager of PABC Gampaha branch)
After the selection of committee make common question to ask from candidates. This is the
questions.

1. Introduce you self

2. Why do you want to leave you current job
3. What are you strength and weakness
4. How do you know about this position
5. What are you expectation from this job
6. How do you see you self-5 years from now

3. Create Job Advertisement

R.J.M.LAKRANDA HRM-02 9999

 P a g e | 15

After the job analysis create job advertisement of current vacancy. We have designed an
advertisement as follows to advertise in our web site and top job web site. In job
advertisement we mentioned what are the minimum qualifications what are the key
responsibilities, age and closing date.

4. Creating a Job Description

Job Description is main thing in recruitment and selection process. In job description we
mention job purpose, duties and responsibilities, what are the qualifications, reporting
process.

R.J.M.LAKRANDA HRM-02 9999

 P a g e | 16

JOB DESCRIPTION

Location/Work
Job title Trainee Banking Assistant Branches
Station

Reports to Branch Manager Emp. ID Date

JOB PURPOSE

 To ensure a smooth work flow and to provide excellent customer service while
adhering to operations circulars and compliance requirements

 Tellers are probably the first staff members a customer entering a Bank comes into
contact apart from the doorman. It is of utmost importance that they create an
unforgettable first impression for the customer. Smiling, Greeting appropriately,
helping and thanking are very important features in the discharge of duties in this
position.

DUTIES AND RESPONSIBILITIES

Tellers
 Accepting and payment of cash at counters
 Encashment and issue of Foreign Currency
 Accepting utility bill, credit card payments and credit card cash advances
 Attending to fund transfer requests
 Loading and balancing of ATMs
 Processing cash orders and customer identification files
 Cash balancing, bundling, voucher balancing and GL postings
Supporting branch team in Account opening, inward and outward clearing, Issue of
local and foreign drafts, Telegraphic transfers, Western union money transfers, Issue
of debit/credit cards, Remittances, SLIPS, RTGS, CEFTS

Customer Service Staffs

 Responding to customer requests swiftly and efficiently within approved instruction

in order to build the Banks image within and among prospective clients
 Opening / Closing of accounts
 Accepting / Uplifting / Rolling over of FDs, CDs and call deposits
 Stop payments
 Standing Orders
 Fund transfers

R.J.M.LAKRANDA HRM-02 9999

 P a g e | 17

 Inward / Outward remittances

 Pay orders / Foreign currency draft issuance
 Issue of balance confirmations
 Attending to internet banking requests
 Balancing of GL accounts – Daily / Weekly / Monthly
 Maintaining adequate stocks of forms and minor saving account gift items and
periodic stock balancing
 Processing cheque book requests and recovering of charges
 Posting under registered cover un collected cheque books / CRNs
 Preparation of monthly statements to IAD /OPS / COMP / CBSL
 Preparing documents for archiving
 Mailing of PINs, Mandate scanning
 Holding and issue of Credit, Debit and ATM cards
 Attending to Western Union transactions
 Participating actively in Branch campaigns
 Any other duties entrusted by the superiors

QUALIFICATIONS

Qualifications include: Customer Service Staffs

 Good communication skills
 Working under pressure
 Leadership Qualities
 Innovative thinking
 Qualified in IBSL examinations
 Good Interpersonal skills
 Working in a computerized environment
 Good team player
 Hard working
 Marketing skills
 Knowledge in Banking Products
 Maintaining satisfied customer relationship

Required Competencies Customer Service Tellers

 Specialized knowledge – Knowledge in operational procedures , circular
instructions relating to lower counter /in putter functions / Knowledge of legal
aspects of general banking practices/ Knowledge of Anti Money Laundering (AML)
and compliance / Knowledge in Cheques Imaging and Truncation
System/Knowledge of foreign exchange transactions /Knowledge of Products &
Services/Knowledge of Tariff structure , commissions and Bank charges/Knowledge
of Products & Services /Knowledge of Tariff structure , commissions and Bank
charges /Knowledge of using banking core and sub systems applicable to lower
counter operations
 Service , Marketing & Sales Orientation / Business Acumen Skills –
Practice & display basic service attitudes / Salesmanship/Products
Knowledge/Service Excellence
 Enabling Skills - Speed & Accuracy / Interpersonal Relations /Work under

R.J.M.LAKRANDA HRM-02 9999

 P a g e | 18

pressure /Computer literacy & Finger Dexterity /Team Work / skills To understand
customer requirements and respond efficiently and effectively
 Business Communication –Oral /Written Communication

Qualifications include: Tellers

 Part qualification in IBSL

Required Competencies Cash Counter Tellers

Specialized knowledge: Knowledge in operational procedures , circular

instructions relating to cash teller functions/ Knowledge of legal aspects of general
banking practices/ Knowledge of Anti Money Laundering (AML) and compliance/
Knowledge of performing different cash transactions/ Knowledge of Tariff structure ,
commissions and collecting Bank charges/ Knowledge and ability to identify genuine
notes , foreign currencies , forged notes/ Knowledge of Finacle system and other IT
systems applicable to cash functions
 Service , Marketing & Sales Orientation / Business Acumen:
Practice & display basic service attitudes/ Salesmanship/ Products Knowledge/
Service Excellence
 Enabling Skills
Speed & Accuracy/ Interpersonal Relations/ Work under pressure/ Computer literacy
& Finger Dexterity/ Team Work/
 Business Communication Skills
Oral /Written Communication skills
DIRECT REPORTS

Branch Manager Assistant Manager EXO II, EXO I, JEX II JEX I, JET

The information contained in this job description is a true and accurate picture of the job as at the
date specified. Notwithstanding whatever is stated in this document the incumbent performing the
role will be required to carry out any duties, tasks and activities which the job holder will required
to be performed by the management from time to time owing to the exigencies of the service
commensurate with the appointment.
Approved by:
(Signature of the person with the authority to approve the job description)

R.J.M.LAKRANDA HRM-02 9999

 P a g e | 19

Position: Name: Signature:

Supervisor:
Position: Name: Signature:

Job Holder:
Position: Name: Signature:

R.J.M.LAKRANDA HRM-02 9999

 P a g e | 20

5. Candidates CV
After advertising our vacancy we have received many curriculum vitas from candidates
among that curriculum vitas we selected 3 candidates for the interview. Every CV strictly
checked according to required qualifications. Qualified 3 candidates informed by phone call
next step. These are the qualified candidate’s names.
 Gihan Rithmika Dissanayaka
 Gimhanie Mohotti
 Vindya Navodi Ranasinghe

Gihan Rithmika Dissanayaka CV

CURRICULUM VITAE

Gihan Rithmika Dissanayaka

No. 91/A, Meerigama Road, Maradhagahamula
Contact Number: +94 76 9293 411, +94 71 5383 239
E-mail - rithmikagihan@gmail.com

PERSONAL STATEMEANT
Seeking a challenging position that will provide me the opportunity to utilize my
experience, knowledge and competencies in the Business sector to make a strong
contribution to organization to achieve objectives and goals.

List of Skills

 Tactical Decision Making.

 Critical Thinking.
 Business Administration.
 Client Satisfaction
 Operational Analysis

R.J.M.LAKRANDA HRM-02 9999

 P a g e | 21

Financial Skills

 Regulatory Compliance.
 Commercial Banking.
 Banking Expertise.
 Small Business Lending.
 Investments.
 Financial Analysis.
 Loans & Credit.

Professional Qualifications
 Currently reading for Business Administration degree from London Metropolitan
University - UK conducted by E-soft Metro Campus.
 Currently reading for Intermediate In Applied banking and finance (IABF). (IABF)

G.C.E O/L Examination, 2013

Subject Grade
Mathematics B
English A

G.C.E A/L Examination, 2016

Index no: - 4431707
Subject Grade

BUSINESS STUDIES B
ACCOUNTING B
ECONOMICS C
GENEREAL ENGLISH C

R.J.M.LAKRANDA HRM-02 9999

 P a g e | 22

KEY COMPETENCIES

Leadership: Have lead project teams to successfully achieve the desired expectation of the
department functions including supervising and innovation.

Communication: An effective communicator at all levels presenting and establishing

contacts with different individuals and organizations. Developed excellent communication
and motivational skills from experience gained by different workstations, including peers,
subordinates effectively and achieving objectives and results.

Interpersonal: In my range of work environment, I am constantly working with different

hierarchical, professional individuals and have adapted to work with a wide variety of
colleagues. Consequently, I have developed strong interpersonal skills, which would
translate well to new work situations.

Organizational: A self-motivated, hardworking and organized individual with experience of

project handling & authorization functions.

Languages: Fluent in English and Sinhala. (Spoken & Written)

WORKING EXPERIENCE
 Union Bank of Colombo PLC – Trainee Banking Assistant – 13-09-2017 to present

Spare Time Interests and Extracurricular Activities

 Member of commerce Association of Harishchandra College.
 Member of Harishchandra College football Team.
 Athletic – 100m , 200m sprinting and High Jump (Inter School)
 Professional Wrestling (Inter School)

Personal Details

Name In full Lokukaththotage Gihan Rithmika Dissanayaka

Address 91/A Meerigama Road, Maradhagahamula

Date of Birth 23rd January 1998

National ID No 199802300758

Gender Male

R.J.M.LAKRANDA HRM-02 9999

 P a g e | 23

Civil Status Single

Nationality Sri Lankan

Referees
Mr.Hariharan Thiyagarajah Mr. Jayantha Dahanayake
Deputy Manager  Assistant Manager
Nation Trust Bank Union Bank
No.269/1, Mahawarawa Junction, No.64,Galle Road,
kottawa, Sri Lanka. Colombo-03, Sri Lanka.
Contact No. Office:  +94 11 4711 411         Contact No. Office : +94 11
2374 100
Mobile: +94 77 7875 851 Mobile : +94 77 7001 102

I do hereby certify that the information provided above are true and correct to the best of my
knowledge.

R.J.M.LAKRANDA HRM-02 9999

 P a g e | 24

Gimhanie Mohotti CV

R.J.M.LAKRANDA HRM-02 9999

 P a g e | 25

Vindya Navodi Ranasinghe CV

R.J.M.LAKRANDA HRM-02 9999

 P a g e | 26

Dona Vindhya Nawodi Ranasinghe.

540/A/1, Bandaranayke Mawatha, Eldeniya, Kadawatha, Sri Lanka.
011 4975495 / 0772667945
vindhya.ranasinghe@gmail.com

Professional Qualifications
Successfully completed the Diploma Course in Computer Science
 Diploma in ICT (BTEC. Dip. ICT) at IDM Computer Studies (Pvt) Ltd.,
 Completed MS Office Packages 2000/XP
 JAVA and HTML
 Visual Basic/Internet and Email
 Followed an English Course at Open University of Sri Lanka.
 AAT Level 1 and Level 2 passed with Credit
 Following AAT Level 3
Advanced Bookkeeping
Final Accounts Preparation
Indirect Tax
Management Accounting: Costing
Ethics for Accountants
Spreadsheets for Accounting

Educational Sri Dharmaloka Central College, Kelaniya

Qualifications
(GCE O/L) 2012

Subject Grade

Religion B
Sinhala B
English B
Commerce C
Mathematics C
Science C
Social Studies C
Music B

R.J.M.LAKRANDA HRM-02 9999

 P a g e | 27

(GCE A/L) 2014

Subject Grade

Accounting C
Business Studies C
Econ C

Personal Details Name : Dona Vindhya Nawodi

Ranasinghe

Date of Birth : 22nd July 1996

Gender : Female

Civil Status : Single

Nationality : Sri Lankan

N. I. C. Number : 967040694V

Referees:
Mr. S. E. Pathirana Mr. Amila Perera
Managing Director, Sales Manager,
C60 Solutions (Pvt.) Ltd., Eco Solar Rays (Pvt.) Ltd
Access Towers, Level 2, No. 77,
No 278, Union Place, Colombo 02. C.W.W. Kannangara Mawatha, Colombo
07.

R.J.M.LAKRANDA HRM-02 9999

 P a g e | 28

Mobile: 0777627487 Tel: 0114335393, Mobile:

0764770071

I do hereby certify that the above particulars furnished by me are true and accurate to the
best of my knowledge.

…………………………. ……………………….
D. V. N. Ranasinghe Date

R.J.M.LAKRANDA HRM-02 9999

 P a g e | 29

6. Interview

Interview held in 2018/10/28 on interview room, at 9.00am to 11.30 am. When candidate
enter the interview room greet them after that asked same questions from each candidate.
Judge panel created question scheme to select best candidate for the relevant job position.

MINOLI’S MARKING SCHEME

R.J.M.LAKRANDA HRM-02 9999

 P a g e | 30

SHALIKA’S MARKING SCHEME

R.J.M.LAKRANDA HRM-02 9999

 P a g e | 31

JEEWA’S MARKING SCHEME

R.J.M.LAKRANDA HRM-02 9999

 P a g e | 32

7. Final result scheme

Questions of the Interview Gihan Gimhanie Vindya

asked from Candidates Candidate 01 Candidate 02 Candidate 03

Judger Judger2 Judger J1 J2 J3 J1 J2 J3

1 3
APPERANCE
Dress 9 9 9 8 9 8 7 7 7
Growing 8 7 8 7 7 7 7 8 7
Body Language 9 9 9 7 8 7 8 9 8
Eye Contact 8 9 9 8 7 7 9 8 9
CHARACTERISTICS
Assertive 8 8 8 7 8 7 8 8 7
Achievement-oriented 9 8 9 7 8 7 8 8 8

Cooperative 9 9 9 8 9 8 7 8 7
Responsible 9 8 8 7 7 7 8 7 7
Professional 8 8 8 7 8 7 9 8 7
Verbal/Persuasive 7 8 8 7 8 7 8 9 7
1. Introduce yourself 9 8 8 7 8 7 9 8 8
2. Why do you want to 9 8 7 8 8 6 8 8 8
leave your current
job?
3. What are your 8 9 9 6 7 6 7 8 7
strengths and
weaknesses?
4. How do you know 8 7 8 7 7 7 8 8 7
about this position?

5. What are your 8 8 9 8 6 6 7 6 8

expectations from
job?
6. How do you see 8 7 8 8 6 7 9 8 7
yourself 5 years from
now?

R.J.M.LAKRANDA HRM-02 9999

 P a g e | 33

7. What do you know 9 8 8 8 7 6 8 7 8

about Pan Asia
Bank?
1. Do you have any 8 8 7 7 6 8 6 7 8
questions to ask?
Total 151 138 149 132 134 125 141 140 135
76% 82% 73 7 6 7 7 7
% 4 9 8 7 5
83%
% % % % %

According to the final result the highest mark is 151 because of that interview panel decided
Gihan is the most suitable candidate.

Reason for selecting

Gihan has good communication skill of English and Sinhala he has “A” pass for o/l English
subject. He has good knowledge of M S office package better than other two candidates.
Gihan has previous experience Union bank as banking assistant. He is currently doing
business administration degree and applied banking and finance. Gihan don his A/L in
commerce stream and got “A “pass for business studies and “B” passes for accounting and
“C” passes for economics. He has good leadership and interpersonal skills. His location is
near to the Pan Asia Bank Gampaha branch. He answered all the questions better than other
two candidates. These are the reasons we select Gihan to this position.

R.J.M.LAKRANDA HRM-02 9999

 P a g e | 34

8. Job Offer Letter

After we select candidate we offered job offer letter .In the offer letter we mentioned what
are the key responsibilities and duties and we mentioned how about the basic salary and
what are the other allowances and hours of work, probation period, leave schedule.

28th October 2018

Mr. L.J.L. Gihan,

No.215/A, Horagolla, Ganemulla.

Dear Gihan,

POST OF TRAINEE BANKING ASSISTANT

We have pleasure in offering you contractual employment with our company

effective 28th October and welcome you to the organization. We also wish to extend
to wish to extend you employment with us on the following terms and conditions.

DUTIES:

You will be required to Responding to customer requests swiftly and efficiently

within approved instruction in order to build the Banks image within and among
prospective clients Opening / Closing of accounts, Accepting / Uplifting / Rolling
over of FDs, CDs and call deposits, Stop payments, Standing Orders, Fund
transfers, Inward / Outward remittances, Pay orders / Foreign currency draft
issuance, Issue of balance confirmations, Attending to internet banking requests,
Balancing of GL accounts – Daily / Weekly / Monthly, Maintaining adequate stocks
of forms and minor saving account gift items and periodic stock balancing
Processing cherub book requests and recovering of charges, Posting under
registered cover un collected cheque books / CRNs,Preparation of monthly
statements to IAD /OPS / COMP / CBSL,Preparing documents for archiving
,Mailing of PINs, Mandate scanning, Holding and issue of Credit, Debit and ATM
cards, Attending to Western Union transactions, Participating actively in Branch
campaigns. Any other duties entrusted by the superiors.

R.J.M.LAKRANDA HRM-02 9999

 P a g e | 35

REMUNERATION:

You will be paid a consolidate salary of Rs: 19,000/= per month, which includes a
sum of Rs.1,000/- as Budgetary relief allowance as per the Budgetary relief
allowance of Worker Act, No.36 of 2005 and a sum of Rs. 2,500/- as Budgetary
relief allowance as per the Budgetary Relief Allowance Act No. 04 of 2016. Also
which will be subject to all statutory deductions including E.P.F.? Also includes a
sum of Rs.2, 000/- per Month as Fixed Meal allowance you salary has been
determined taking in to consideration you responsibilities towards the company.

INCREMENTS:

Salaries are subject to review / revision on the annual anniversary date of

commencement each year, but increments will not be automatic and shall be at the
sole discretion of the company.

HOURS OF WORKS:

At present you working hours will be from 8.30 a.m. to 5.00 p.m. on weekdays,
which is inclusive of a 30 minute lunch break.

PROBATION:

You will be on probation for a period of six months. The company resaves the right
to extend the probationary period if it is deemed necessary for a further Three (03)
months. At the end of the full probationary period, your performers will be reviewed
and if found to be satisfactory, you will be confirmed in your post.

LEAVE:

During the first calendar year of employment, will be entitled only to a half day’s
leave for each completed month of service. During the second calendar year of
employment you will however be entitled to the following complement of leave.
 14 days Annual Leave
 07 days casual Leave

R.J.M.LAKRANDA HRM-02 9999

 P a g e | 36

STANDING INSTRUCTIONS:

You will be required to adhere to and comply with the rules, regulations and
standing orders of the company, which are in force and which may come in to force
time to time. Any breach of the above shall make you liable for disciplinary action
including termination of your services. You are required to adhere to the work
standards as laid down by the Company, and such standards may be varied altered
as circumstances may require, at the sole discretion of the Company.
We take this opportunity to welcome you to the company and to wish your every
success in the years ahead of you. If you agree to the above conditions please sign
the duplicate copy of this letter and return to the undersigned.

Yours faithfully,
Pan Asia Bank

Jeewa manthila
Director Admin.

I accept the offer of employment contained in this letter and having read the
contents and having understood and accepted same agree to be bound by the
terms and conditions therein.

Name …………………….. Nic Number

…………………………

Signature…………………….. Date ………………………..

R.J.M.LAKRANDA HRM-02 9999

 P a g e | 37

Grading Rubric

Grading Criteria Achieved Feedback

P7 Illustrate the application of HRM practices in a

work-related context, using specific examples.

M5 Provide a rationale for the application of specific

HRM practices in a work related

D3 Critically evaluate employee relations and the

application of HRM practices that inform and influence
decision-making in an organizational context

R.J.M.LAKRANDA HRM-02 9999