Quality System Procedure

Title: Management Review

Clause No. Doc. No. Rev. No. & Rev Date Page. No.
9.3 PT/QSP/TM/02 00 & 01-Oct-2020 Page 1 of 5

Turtle Diagram – Management Review

With What (Material/ With Whom (Competence/

Equipment) Skills/ Training)

Laptop/ computer, Meeting All Process Owners

Hall, Presentation, data from
process owners

Desired Output:
Defined Input:
Minutes of Management
Management Review Plan Process review Meeting.

MRM Agenda Management

Review

How (Methods/ Interacting Process: Results (Process Measures/

Procedures/ Instruments/ Functional Objectives/ Dept.
Techniques): Purchase, Production, Quality, Objectives):
Stores.
Procedure of Management Efficiency:
Review Meeting.
MRM Plan vs Actual

Effectiveness:

Corrective Action Review Improvement

Risk Associated with the Process:

Incomplete data, authenticity of data, actions on MRM minutes.

Prepared By Approved By
MR Director
Uncontrolled document when printed, unless stamped.
 Quality System Procedure
Title: Management Review
Clause No. Doc. No. Rev. No. & Rev Date Page. No.
9.3 PT/QSP/TM/02 00 & 01-Oct-2020 Page 2 of 5

1. Purpose

This procedure describes the steps taken by the Management of PT for review of quality
management system for its suitability, adequacy and effectiveness.

2. Scope:

This procedure covers implementation and maintenance of quality management system.

3. Process Owner:

MR and Top Management

4. Process Description

4.1 Quality Management System Performance Review :

4.1.1 MR will prepare a report once in six months on the compliance of all the requirements of Quality
Management System (QMS) and its performance trends and circulate the report to all MRC
members as an essential part of continual improvement process.

4.1.2 Each HOD/Section In-charge will prepare a trend on the achievement of quality objectives in
their functions, which will also discuss in MRM.

4.1.3 Management Review Meeting consists of the following members

1. Director 7. Application Manager

2. QA Manager & MR 8. QC Manager

3. Production Manager 9. PPC Manager

4. Business Development manager 10. Stores & Dispatch Incharge

5. Project Manager 11. Maintenance Incharge

6. HR Manager

4.1.4 The Management Review Meeting done at least once in six months or more frequently as
appropriate (PT/TM/F/01). The agenda for the MRM meeting is as follows.

Prepared By Approved By
MR Director
Uncontrolled document when printed, unless stamped.
 Quality System Procedure
Title: Management Review
Clause No. Doc. No. Rev. No. & Rev Date Page. No.
9.3 PT/QSP/TM/02 00 & 01-Oct-2020 Page 3 of 5

Agenda/Inputs for MRM

- Follow-up actions from previous management review.

- Changes in External and Internal Issues that are relevant to the Quality management system

- Trends for:

 Customer satisfaction survey and Feedback from the Relevant Interested Parties

 Cost of poor quality

 Review of performance against maintenance objectives

 Review of customer scorecards (every month to be taken)

 Status of functional / quality objectives

 Process Performance and conformity of product and services

 Non conformities and Corrective Actions

 Monitoring Measurement Result

 Audit Results

 Performance of External Provider

- Adequacy of the Resources

- Effectiveness actions taken to address the Risk and Opportunities

- Opportunities for Improvement

- Ontime Delivery performance

- Resource requirement

4.1.5 HODs / In-charges & MR will provide relevant information well in advance for circulation with
agenda.

Prepared By Approved By
MR Director
Uncontrolled document when printed, unless stamped.
 Quality System Procedure
Title: Management Review
Clause No. Doc. No. Rev. No. & Rev Date Page. No.
9.3 PT/QSP/TM/02 00 & 01-Oct-2020 Page 4 of 5

4.1.6 The result of Management Review Meeting is documented, which includes decision and actions
related to.

 Opportunities for Improvement.

 Improvements of product related to customer requirement.

 Resource requirements.

 Evidence of achievement of Quality Objectives.

 Evidence of Customer satisfaction with product supplied.

 Any need for change to the quality management system.

4.1.7 The minutes of Management Review Meeting are circulated to all HODs / In-charges or informed.

4.1.8 MR will maintain the minutes of Management Review Meeting as a record. PT/TM/F/02.

5.0 Process Measurable:

MRM Plan V/s Actual

6. Document/Record Reference:
6.1 Documents

Sl. No. Description Reference

1 Management Review Meeting Plan PT/TM/F/01

6.2 Records:

Sl. No. Description Format No.

1. Minutes of Management Review Meeting PT/TM/F/02

7.0 Revision History:

Rev. No & Date Reference Pages Changes details

No. Modified

00 & 01-Oct-2020 ---------- All Fresh release as per IATF 16949: 2016

Prepared By Approved By
MR Director
Uncontrolled document when printed, unless stamped.
 Quality System Procedure
Title: Management Review
Clause No. Doc. No. Rev. No. & Rev Date Page. No.
9.3 PT/QSP/TM/02 00 & 01-Oct-2020 Page 5 of 5

requirements

Prepared By Approved By
MR Director
Uncontrolled document when printed, unless stamped.