iDR

SERVICE MANUAL
iDRTM DC Model – Service Manual

Foreword

Proprietary Notice and Disclaimer

The information herein disclosed is the property of iCRco., Inc. Information in this docu-
ment is subject to change without notice and does not represent a commitment by iCRco to
incorporate changes or improvements in units previously sold or shipped.

No part of this document may be reproduced or transmitted in any form, electronic

or mechanical, including photocopying and recording, for any purpose other than the
purchaser’s own use without the express written permission of iCRco.

Copyright

Copyright c iCRco Inc. 2003 - 2010

All rights reserved.

Trademarks

iCR 2600 ,
R iCR 1000 ,R iCR 1000 Dual , R iCR 2600 ,R iCR 2600 Dual ,R iCR 2600SF , R iCR
Vet , iCR CR Vet Dual , iCR Mobile , iCR 1-D , iCR Chiro , iCR Chiro Dual , iCR
R R R R R R
3600 ,R iCR 3600SF ,
R iCR VERTX ,iDR
R ,www.icrcompany.com
R and QPC XSCAN32 are
the trademarks of iCRco. All other trademarks are the property of their respective owners,
and are hereby acknowledged.

Terms

Any one of the following iCR products will be referred to as the “CR unit” throughout
this document: iCR 1000 ,
R iCR 1000 Dual , R iCR 2600 ,
R iCR 2600 Dual , R iCR 2600SF , R
iCR 3600 ,R iCR Vet ,
R iCR Vet Dual , R iCR Mobile ,
R iCR 1-D , R iCR Chiro , R iCR Chiro
Dual R iCR VERTX R Any one of the following iCR products will be referred to as “iCR
dual unit” throughout this document: iCR 1000 Dual ,R iCR 2600 Dual , R iCR Vet Dual , R
iCR Chiro Dual R Any one of the following iCR products will be referred to as “iCR desktop
unit” throughout this document: iCR VERTX . R The iDR will
R be referred to as the “DR
unit” throughout this document.

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Contact Information

iCRco., Inc. USA

Address: 2580 West 237th Street, Torrance, CA, 90505
Phone: +1.310.921.9559
Fax: +1.310.542.7236
Email: info@icrcompany.com
Web: http://www.icrcompany.com
iCRco., Inc. Europe
Address: 31a Ridlerstrasse, 80339 Munich, Germany
Phone: +49.89.2555.757.150
Email: info@icrcompany.com
Web: http://www.icrcompany.com

iDR Information

Please Enter the details of the iDR system here:

Serial Number:

Date Purchased:

Interface Type: USB 2.0

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Safety Information

Read and understand the installation and operating instructions before applying power to
the iDR.

Figure 1: iDR Safety Labels

CA U T I O N CAUTION
INPUT: 100-240VAC 3A 50-60Hz INPUT: 24VDC 10A
CAUTION: FOR CONTINUED CAUTION: FOR CONTINUED
PROTECTION AGAINST RISK OF FIRE, PROTECTION AGAINST RISK OF FIRE,
REPLACE ONLY WITH SAME TYPE AND REPLACE ONLY WITH SAME TYPE AND
RATING OF FUSE. RATING OF FUSE.
FUSE 3A SLOW BLOW, 250V FUSE 10A, 125V

CA U T I O N US and International Patents Granted CAUTION

CAUTION: TO REDUCE THE RISK OF CAUTION: TO REDUCE THE RISK OF
ELECTRONIC SHOCK, DO NOT REMOVE EC REP ELECTRONIC SHOCK, DO NOT REMOVE
COVER. NO USER SERVICEABLE PARTS COVER. NO USER SERVICEABLE PARTS
INSIDE. REFER SERVICING TO QUALIFIED US Headquarters European Office INSIDE. REFER SERVICING TO QUALIFIED
SERVICE PERSONNEL.
SERVICE PERSONNEL.
iCRco, Inc. iCRco Europe GmbH
2580 West 237th Street Ridlerstrasse 31a
D A N G ER Torrance, CA 90505 80339 Munich DANGER
USA Germany
Invisib le la ser Invisible laser
ra d ia tion when op en. 310-921-9559 +49-89-2555 757 150 radiation when open.
AVOID EXPOSURE AVOID EXPOSURE
TO BEAM. TO BEAM.

0086
Cla ss 3b la ser p rod uc t. Class 3b laser product.
(IEC 825-1) (IEC 825-1)
FDA 510K Cleared

(a) iDR AC Model Label (b) iDR DC Model Label

Conventions

! DANGER A DANGER indicates an imminently hazardous situation which, if not

avoided, will result in death or serious injury. This signal word is to be limited to the most
extreme situations.
! WARNING A WARNING indicates a potentially hazardous situation which, if not
avoided, could result in death or serious injury.
! CAUTION A CAUTION indicates a potentially hazardous situation which, if not
avoided, may result in minor or moderate injury. It may also be used to alert against
unsafe practices.
Note A NOTE indicates important information that helps you make better use of your
iDR and Software.
Notice A NOTICE indicates either potential damage to hardware or loss of data and tells
you how to avoid the problem.

Laser Safety

! CAUTION This equipment employs a laser. Laser radiation may be present if the iDR
is operated without the covers. Avoid the laser beam. Direct exposure to laser light must
be avoided.
The iDR incorporates a Red ≥ 80mw high-power solid-state laser diode. The iDR covers
protect the service person from direct exposure to laser light. These covers will protect
a user/service person only if they are properly installed. Covers must be removed and
replaced by properly trained service personnel. Contact iCRco if there are any issues with
the covers being damaged or replacement covers are needed.

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Electrical Hazards

! WARNING This equipment is operated with hazardous voltages which can shock, burn,
or cause death.
Notice The iDR must be connected to a uninterruptible power supply (UPS). Failure to
use a (UPS) will void the warranty.
The equipment must be serviced by properly trained technicians certified by iCRco, Inc. Do
not connect the iDR with a damaged or sub-standard power cable. Do not use an extension
cord with this device. The iDR should be properly grounded and power connections
inspected to ensure safe operation. Use at least a 1300VA (780W) uninterruptible power
supply (UPS) with this device, as it is sensitive to variations in power.

Malfunctioning Equipment

If any iCRco product shows signs of malfunction, discontinue the use of the product
immediately and contact Technical Support at 310-921-9559.

FCC Notification

This equipment generates, uses, and can radiate radio frequency energy, and if not installed
properly, can cause interference with radio communications.

Mammography Use

The iDR is not intended for Mammographic use.

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Guidance and Manufacture’s declaration – Electromagnetic Emis-

sions & Immunity

Table 1: Electromagnetic Emissions

Guidance and manufactures’ declaration – electromagnetic emissions
The iDR is intended for use in the electromagnetic environment specified below.
The customer or the user of the iDR should assure that it is used in such an
environment.
Emissions test Compliance Electromagnetic environment – guidance
RF emissions Group 1 The iDR uses RF energy only for its internal
CISPR 11 function. Therefore, its RF emissions are very low
and are not likely to cause any interference in
nearby electronic equipment.
RF emissions Class B The iDR is suitable for use in all establishments,
CISPR 11 including domestic and those directly to the
Harmonic Class B public low voltage pwoer supply network that
emissions IEC supplies buildings used for domestic purposes.
61000-3-2
Voltage fluctu- Complies
ations/flicker
emissions IEC
61000-3-3

Table 2: Electromagnetic Immunity

Immunity IEC 60601 Test Compliance Electromagnetic Environment –

Test Level Level Guidance
Electrostatic ±(2, 4, 6) kV ±(2, 4, 6) kV Floors should be wood, concrete
discharge Contact Contact or ceramic tile. If floors are
(ESD) IEC covered with synthetic material,
61000-4-2 ±(2, 4, 8) kV ±(2, 4, 8) kV the relative humidity should be at
air air least 30%.
Electrical ±2 kV for ±2 kV for Mains power quality should be
fast tran- power supply power supply that of a typical commercial or
sient/burst lines lines hospital environment.
IEC
61000-4-4 ±1kV for ±1kV for
input/output input/output
lines lines
continued on next page. . .

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Table 2 continued. . .
Immunity IEC 60601 Test Compliance Electromagnetic Environment –
Test Level Level Guidance
Surge IEC ±1 kV ±1 kV Mains power quality should be
61000-4-5 differential differential that of a typical commercial or
mode mode hospital environment.

±2 kV ±2 kV
common mode common mode
Voltage <5% UT <5% UT Mains power quality should be
dips, short (>95% dip in (>95% dip in that of a typical commercial or
interrup- UT ) for 0.5 UT ) for 0.5 hospital environment. If the user
tions and cycle. cycle. of the iDR requires continued
voltage operation during power mains
variations 40% UT (60% 40% UT (60% interruptions, it is recommended
on power dip in UT ) for dip in UT ) for that the iDR be powered from an
supply 5 cycles. 5 cycles. uninterruptible pwoer supply or a
input lines battery.
IEC 70% UT (30% 70% UT (30%
61000-4-11 dip in UT ) for dip in UT ) for
25 cycles. 25 cycles.

<5% UT <5% UT
(>95% dip in (>95% dip in
UT ) for 5 sec. UT ) for 5 sec.
Power 3A/m 3A/m Power frequency magnetic fields
frequency should be at levels characteristic
(50/60Hz) of a typical location in a typical
magnetic commercial or hospital
field IEC environment.
61000-4-8
NOTE: UT is the a.c. mains voltage prior to application of the test level.
continued on next page. . .

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Table 2 continued. . .
Immunity IEC 60601 Test Compliance Electromagnetic Environment –
Test Level Level Guidance
Conducted 3Vrms 150 kHz 3Vrms Portable and mobile RF
RF IEC to 80 MHz communications equipment
61000-4-6 should be used no closer to any
3 V/m 80 MHz 3 V/m part of the iDR, including cables,
Radiated to 2.5 GHz than the recommended separation
RF IEC distance calculated from the
61000-4-3 equation applicable to the
frequency of the transmitter.

Recommended separations
distance
√
d = 1.2√P
d = 1.2√P 80 MHz to 800 MHz
d = 2.3 P 800 MHz to 2.5 GHz

where P is the maximum output

power rating of the transmitter in
watts (W) according to the
transmitter manufacturer and d is
the recommended separation
distance in meters (m).

Field strengths from fixed RF

transmitters as determined by an
electromagnetic site surveya ,
should be less than the
compliance level in each
frequency rangeb .

Interference may occur in the

vicinity of equipment marked
with the following symbol:

NOTE 1: At 80 MHz and 800 MHz, the higher frequency range applies.
NOTE 2: These guidelines may not apply in all situations. Electromagnetic
propagation is affected by absorption and reflections from structures, objects
and people.
continued on next page. . .

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Table 2 continued. . .
Immunity IEC 60601 Test Compliance Electromagnetic Environment –
Test Level Level Guidance
a Field strengths from fixed transmitters, such as base stations for radio

(cellular/cordless) telephones and land mobile radios, amateur radio, AM

and FM radio broadcast and TV broadcast cannot be predicted theoretically
with accuracy. To assess the electromagnetic environment due to fixed
RF transmitters, an electromagnetic site survey should be considered. If
the measured field strength in the location where the iDR is used exceeds
the applicable RF compliance levels above, the iDR should be observed to
verify normal operation. If abnormal performance is observed, additional
measures may be necessary, such as reorienting or relocating the iDR.
b Over the frequency range 150 kHz to 80 MHz, field strengths should be

less than 3 V/m.

iCRco Warranty

iCRco , Inc. (“iCRco”) values your business and always strives to provide high quality
products and services. All iCRco products are provided with an initial warranty so the
hardware and software are covered from the date of purchase. This limited warranty
solely applies to new products manufactured by or for iCRco and originally purchased
from iCRco or an authorized dealer of iCRco products for your own use. In addition, an
extended warranty is available for most new and recently purchased iCRco products for an
additional charge.

Hardware Limited Warranty

iCRco warrants its hardware products to be free of defects in materials and workmanship
for a period of one (1) year from the date of original shipment from iCRco subject to the
limitations set forth herein. If a product proves to be defective in material or workmanship
during the warranty period, iCRco will, at its sole option, repair or replace the product
with a similar product. Repaired and replacement products may be or include refurbished
or remanufactured parts. Any replacement item assumes the remaining warranty period of
the original product. iCRco provides no warranty for any third party hardware or software
included with any product or later acquired.

Software Limited Warranty/Support

iCRco warrants that its QPC XSCAN32, Captera, and/or ClarityPACS software originally
provided with any product will substantially conform to iCRco’s specifications and that
the media, not including hard drives, on which the software is furnished will be free from

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defects in materials and workmanship under normal use for a period of one (1) year from
the date of original shipment from iCRco . iCRco’s sole obligation under this warranty is
limited to making reasonable efforts to ensure such conformity and to supply the consumer
with a corrected version of the software as soon as it is practical after the consumer has
notified iCRco of any non conformity. iCRco does not warrant that the operation of any
software will be uninterrupted, glitch or error free or that functions contained in the
software will operate in the combinations which may be selected for use by the user or
meet the user’s requirements. This limited software warranty will be void if the software is
modified without the written approval of iCRco or is used outside of the recommended
parameters or equipment. iCRco does not provide any warranty or support for any other
software.
iCRco agrees to provide one (1) year of telephonic and/or e-mail based support for QPC
XSCAN32, Captera, and/or ClarityPACS software originally provided with any new iCRco
product from the date of original shipment from iCRco . All software support shall be
limited to making reasonable efforts to resolve iCRco software issues and shall be limited
to iCRco’s regular business hours. In addition, iCRco will provide revisions and upgrades
to its software upon request (when available) during the first year after the software was
originally shipped from the iCRco factory. The initial support period will include support
via remote login software (GoToMeeting), only if the customer has access to the Internet
from that PC and only if the customer agrees iCRco shall have no liability in connection
with its support efforts. Remote login software allows iCRco technical support to remotely
access the customer’s PC via the Internet for the purposes of rendering technical support.
Please note that this warranty, including software support, does not include computer
hardware, third party software or operating system or network issues, which are outside
the control of iCRco.

Warranty Product Technical Requirements

iCRco requires that all DR, CR, Scanner and/or products requiring PCs be fitted and
installed with a 1500VA (1500W) uninterruptible power supply (“UPS”). iCRco recommends
the APC 1000 specification UPS or equivalent. For warranty evaluation and service, iCRco
requires the customer to provide an Internet connection (DSL or Dial-up) or the minimum
of a phone line accessible by an extension cord to the product enabling iCRco technicians to
perform remote diagnostics on installed equipment. In addition, each iCRco product must
be installed, maintained and operated in accordance with the respective product manual.
Failure to comply with these requirements will result in a voided warranty claim.

Requesting Warranty Service

For information on obtaining warranty service, call iCRco’s customer support at (310)921-
9559. In order to evaluate a warranty service request, iCRco requires the following infor-
mation: the iCRco serial number of the product, a detailed description of the problem,
customer name and contact information; product location and operating conditions; a copy

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of the purchase documents, and sufficient information and authorization, including a liabil-
ity release as to any loss of data (that should always be backed up), software or network
injury, or downtime, allowing iCRco technicians remote access to the product. Product may
not be returned to iCRco without first obtaining a Return Material Authorization (“RMA”)
number from iCRco . Prior to providing an RMA, iCRco may require remote access to the
product. If iCRco determines that the product may be defective, is under warranty and
necessitates a return to iCRco for service, an RMA number and instructions for return of
the product will be given. iCRco is not responsible for any unauthorized returned product,
i.e. one for which an RMA number has not been issued by iCRco .
Warranty service requires all authorized returns be shipped to the iCRco factory prepaid
and insured. All such authorized returns are the customer’s responsibility. For products
sold and located within the United States, iCRco will pay for return shipping.
Products being returned are only to be shipped in iCRco approved shipping containers.
The original box and packaging materials are approved and should be kept for moving
and/or shipping the product. Approved packaging my also be purchased from iCRco for
an additional charge. iCRco shall have no liability nor responsibility for warranty service
to any product that is not shipped in an iCRco approved shipping container or that is
damaged from incorrect packaging or damaged during shipping.

Additional Warranty Limitations and Extent of Warranty

This warranty does not apply if the product has been damaged by accident, misuse or
abuse. In addition, warranty service does not include the repair of failures or defects caused
by: unauthorized attachments to any iCRco product, unsuitable physical or operating
environment, maintenance or repair by anyone other than iCRco or the iCRco authorized
dealer that sold the product, operation of a product beyond its duty cycle, use of the
product outside of its specifications, the use of supplies, parts, materials, software, or
interfaces not furnished, authorized or recommended by iCRco . If the product, including
any software has been opened, tampered with, modified or altered in any way without
written authorization by iCRco , the warranty will no longer apply.
This warranty applies only to products manufactured by, or for, iCRco , and that can be
identified by an “iCRco” serial number as originally affixed to the product. Any modifica-
tion to the iCRco serial number tag or its attachment to the product shall immediately void
the warranty.
This warranty is non-transferable and subsequent owners must contact iCRco to establish
if the equipment is eligible for an extended warranty.
THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO ANY iCRco
PRODUCT OTHER THAN AS SPECIFICALLY SET FORTH HEREIN, AND iCRco SPECIF-
ICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANT
ABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND SATISFACTORY QUALITY.
ANY WARRANTIES THAT MAY NOT BE DISCLAIMED UNDER APPLICABLE LAW

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ARE LIMITED IN DURATION TO THE INITIAL WARRANTY PERIOD AND NO WAR-

RANTIES, EXPRESS OR IMPLIED, WILL APPLY AFTER THIS PERIOD. ALL INFORMA-
TION, SPECIFICATIONS, PRICES, AND SERVICES ARE SUBJECT TO CHANGE AT ANY
TIME WITHOUT NOTICE.

Limitation of Remedies and Liability/Exclusion of Damages

The exclusive remedy for any defective product is limited to the repair or replacement of
the defective product. iCRco shall have a reasonable time after determining that a defective
product exists to repair or replace a defective product. iCRco’s entire liability for any
product is limited to the actual purchase price for the product. This limitation applies even
if iCRco cannot or does not repair or replace any defective product.
IN NO EVENT WILL iCRco BE LIABLE FOR ANY GENERAL, SPECIAL, CONSEQUEN-
TIAL OR INCIDENTAL DAMAGES, including but not limited to, damages related to
the loss of use, loss of recorded product, the installation of replacement product, or any
inspection, testing, or redesign caused by any defect or by the repair or replacement of
any product arising from a defect in any product. This exclusion of damages applies even
if the customer advises iCRco or an iCRco dealer of the possiblity of such damages. This
limitation of remedies also applies to claims against any suppliers or dealers of iCRco . iCRco and its
suppliers’ and dealers’ limitations of remedies are not cumulative. Such suppliers and dealers are
intended beneficiaries of this limitation. iCRco is not liable for any claim by or against the customer
arising from a third party claim.

Revision History

Revision Author Date Notes

A MS 2009-11-25 Initial Release
B MS 2010-03-22 Updated safety information
C MS 2010-07-01 Updated safety information

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Contents

Foreword i
Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii
iCRco Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii

1 Introduction 1
1.1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

2 Pre-Installation 2
2.1 Voltage Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
2.2 Environmental Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
2.3 Connectivity and Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . 2
2.4 Power Switch Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
2.5 Power & Scan Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
2.6 Physical requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
2.7 Systems Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

3 Hardware Installation 5
3.1 Unpacking Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
3.2 Installing Power & USB 2.0 Cables with Power Cowling . . . . . . . . . . . . 5
3.3 iDR Cart Mount . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
3.4 iDR Wall Mount . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

4 Software Installation 11
4.1 PC Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
4.2 Installing USB Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
4.3 Installing Captera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
4.4 USB Driver Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
4.5 Installing QPC XSCAN32 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

5 System Operation 18
5.1 Power-Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
5.2 Acquiring an Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
5.3 Schedule of Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
5.4 Periodic Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
5.4.1 Cleaning the Outside of the iDR . . . . . . . . . . . . . . . . . . . . . 23
5.4.2 Cassette Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
5.5 iDR Cleaning and Disinfection Procedure . . . . . . . . . . . . . . . . . . . . 24
5.5.1 Disinfection Materials . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
5.5.2 Disinfection method to be performed after each patient use . . . . . 25
5.5.3 Higher level of disinfection . . . . . . . . . . . . . . . . . . . . . . . . 25

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6 Theory of Operation 26
6.1 Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
6.2 System Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
6.2.1 Optical Beam Path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
6.2.2 Digital and Electrical Systems . . . . . . . . . . . . . . . . . . . . . . . 27
6.2.3 Galvonometer Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
6.2.4 Indicator Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
6.2.5 Anti-Jitter Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
6.2.6 PMT Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
6.2.7 Power Distribution Board . . . . . . . . . . . . . . . . . . . . . . . . . 28
6.2.8 LED Eraser Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
6.2.9 Motor Controller Board . . . . . . . . . . . . . . . . . . . . . . . . . . 28
6.2.10 Analog to Digital Conversion . . . . . . . . . . . . . . . . . . . . . . . 29
6.2.11 Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
6.2.12 PMT Amplifier . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

7 Diagnostics 31
7.1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
7.2 Using the Focus Tool for Hardware Diagnostics . . . . . . . . . . . . . . . . . 32
7.3 Image Symptoms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
7.3.1 Lint in the Scan Path . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
7.3.2 Dust Lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
7.3.3 Banding Top/Bottom 17” Length . . . . . . . . . . . . . . . . . . . . . 35
7.3.4 Grid Lines/Moiré Effect . . . . . . . . . . . . . . . . . . . . . . . . . . 36
7.3.5 Sensor Pixels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
7.3.6 Image Jitter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
7.3.7 Over Exposure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
7.3.8 Random Imaging Shifting . . . . . . . . . . . . . . . . . . . . . . . . . 39
7.4 Hardware Symptoms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
7.4.1 Failure to Initialize USB . . . . . . . . . . . . . . . . . . . . . . . . . . 39
7.4.2 No Motor Movement . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
7.4.3 Clicking Noise Returning to Home . . . . . . . . . . . . . . . . . . . . 41
7.4.4 Not Finding Home Position . . . . . . . . . . . . . . . . . . . . . . . . 41
7.5 Error Message: No Data Acquired . . . . . . . . . . . . . . . . . . . . . . . . 41
7.5.1 Failure Analysis 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
7.5.2 Failure Analysis 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

8 Service & Maintenance Procedures 45

8.1 Removing the Back Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
8.2 Cleaning the Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
8.3 Cleaning the IP Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
8.4 Checking the Fuses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
8.4.1 External Fuses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
8.4.2 Power Distribution Board Fuses . . . . . . . . . . . . . . . . . . . . . 48
8.5 Replacing the Power Distribution Board . . . . . . . . . . . . . . . . . . . . . 49

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8.6 Replacing the Motor Controller Board . . . . . . . . . . . . . . . . . . . . . . 49

8.7 Setting PMT Voltages to Zero . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
8.7.1 QPC XSCAN32 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
8.7.2 Captera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
8.8 Removing the iDR from the Wall/Cart Mount . . . . . . . . . . . . . . . . . 51

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1. Introduction

1.1 Overview

The iDR (iCRco’s patented integrated Digital Radiography system) is a sealed Digital
Radiography system that uses a high resolution phosphor to capture high quality images.
The photostimulated luminescence is collected, detected, sampled, and digitized. The
image data is then digitally processed according to exam and user-specified parameters and
displayed on a monitor to confirm patient positioning. The image can optionally be printed
by a hard copy device (such as laser printer, or dry printer), or transmitted to a workstation,
optical disk file, or other destination. The device performs lossless compression of the
image data for efficient transmission.
The Image Reader is cassetteless because the Image Plate is built into the iDR. The imaging
plate is exposed via conventional X-ray devices. The X-ray irradiated IP is stationary and
the scan head moves from the exposure position to the reading position, and images are
read. After reading, the IP is erased, and the scan head is moved to the exposure position
again. The iDR collects 16 Bit data that is converted to a DICOM 3.0 image and can be
stored, viewed, and manipulated.
This document contains a basic operational overview of the iDR, including the driving
software applications, cassette cleaning & handling, and hardware installation. A general
description of the system’s functionality and user interfaces are included. This document is
intended for end users who need to understand the basic operation of the iDR.

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2. Pre-Installation

2.1 Voltage Requirements

The iDR is supplied with a DC power supply that allows the unit to work between 18 to 36
VDC, 4.5 Amps (maximum), and 450 Watts. iCRco provides a medical power converter.
Do not substitute or switch the power converter. Substituting or switching the power
converter will void the warranty. Contact iCRco Tech Support to obtain a replacement
power converter.

2.2 Environmental Requirements

The iDR should not be placed in a room with a film processor present. This will void the
warranty. The humidity and temperature limits are 20 to 80% non-condensing, and 15◦ F
to 95◦ F (15◦ C to 35◦ C) operating, respectively. The room should have good ventilation.
Another factor to consider prior to installing the iDR is dust and particulates in the environ-
ment. The iDR is designed to be resistant to dust and particulates that may be present at
the installation site.
Installation of the iDR near high magnetic fields may cause the CR unit to malfunction. The
iDR should not be placed in a room with an MRI, CT or any other equipment that produces
high magnetic fields.
The room should have good ventilation.
Note It is recommended that the unit be installed and operated in a clean, dry environ-
ment.

2.3 Connectivity and Power Supply

The room needs to have wall power and the iDR should not be used with an extension cord.
Use at least a 1300VA (780W) uninterruptible power supply (UPS) between the wall power
and the iDR. A network connection is required for technical support. Alternatively, the user
must have a phone/fax line that can be connected to the PC as a minimum to comply with
iCRco warranty terms.

2.4 Power Switch Location

The power switch for the iDR is located on the left hand side of the unit, near the power
plug.

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Figure 2.1: DC Power Plug & Switch

2.5 Power & Scan Lights

The power and scan lights are located on the lower right-
hand side of the iDR. When the unit is powered on, the
green light is illuminated. While the unit is scanning the
yellow light blinks.

2.6 Physical requirements

The iDR requires a stable operating environment. iCRco requires that the iDR be used in
the supplied Wall mount or Cart. Failure to use the iDR in the supplied Wall mount or Cart
will void the warranty.

2.7 Systems Specifications

The iDR has a 14x17 inch active capture Grey Scale Resolution
area, and is retrofitable to any existing
X-ray system. 16 bits (65,535 shades of gray)

Pixels per Line Resolution

Interface

3500 (High Resolution) over 14 inches

(356 mm) 2048 (Normal Resolution) over USB 2.0
14 inches (356 mm).

Dimensions
Scan Rate
35H x 20W x 6D inches
Scan Rate 60 lines/second

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Power Requirements Vibration/Acceleration

Volts: 18-36 VDC

3-4G Max (in shipping)
Amps: 4.5 Amps
Max Watts: 450 Watts

Altitude
Temperature Conditions

15 to 95◦ F (10 to 35◦ C) - operating 0 to 9,500 ft. - operating

-1 to 150◦ F (-1 to 65◦ C) - non-operating

Humidity Weight

20 to 80% non-condensing 50 lbs

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3. Hardware Installation

3.1 Unpacking Instructions

1. Open the box from the top.

2. Remove any small accessories loaded into the top of the box.
3. With at least two (2) people, lift the iDR out of the box.
! CAUTION Always practice proper heavy lifting procedures. Failure to practice
proper lifting procedures may result in injury or damage to the unit.
4. Store the box and any foam inserts somewhere safe & dry, so that if the iDR needs to
be shipped again, there are packing materials available.

3.2 Installing Power & USB 2.0 Cables with Power Cowling

Figure 3.1: DC Power Plug & Switch

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Note The following instructions are for both the AC and DC iDR units, though only the
AC is shown below.
1. Thread three (3) zip ties through the metal eyelets.

2. Lay the Power and USB 2.0 cord bundle in the Power Cowling, ensuring that the
thickest part of the cord bundle is positioned at the bottom of the power cowling.

3. Pull the zip ties as tight as possible around the cord bundle. Gently pull on the cord
bundle to ensure it is tightened enough in the Power Cowling. Clip off any excess zip
tie.
4. Remove the external fuse from its housing, then pass the USB 2.0 cable under the
safety catch and plug in the USB 2.0 cord.

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5. Plug the power cord for the iDR into the power switch unit.
6. Fasten the Power Cowling to the Shoulder Extrusion using three (3) 6-32 x 38 ” flathead
screws.

7. Plug the USB 2.0 cord into the Acquisition computer.

8. Ensure the UPS battery is connected to its terminal.
9. Plug the other end of the power cord into the UPS.
10. Plug the UPS power cord into the wall.

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3.3 iDR Cart Mount

! CAUTION The iDR cannot be transported in a vehicle while attached to the cart. Re-
move the iDR from the cart before transporting the iDR in a vehicle.

! WARNING Do not remove the Spring Mount screw (shown below) until the iDR has
been secured in the mount.

The iDR Spring Mount screw.

1. Remove nine (9) 6-32 x 3/4” flathead screws from the Top Mount End Cap. There are
five (5) screws on the top and two (2) on either side.

2. Ease the Top Mount End Cap off the iDR mount.
3. With at least two (2) people, lift the iDR into the Bottom Mount End Cap.
!
CAUTION Always practice proper heavy lifting procedures. Improper lifting
may cause injury.
4. Refasten nine (9) 6-32 x 3/4” flathead screws to the Top Mount End Cap.
5. Carefully remove the Spring Mount screw.

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3.4 iDR Wall Mount

Notice Wall mounting equipment must be installed by a licensed contractor.

! WARNING Do not remove the Spring Mount screw (shown below) until the iDR
has been secured in the mount.

The iDR Spring Mount screw.

1. Position the Wall Mount in the desired location on the wall.
2. Allow the contractor to determine the precise location and proper screws to fasten
the Wall Mount to the wall. The Wall Mount should be fastened to the wall through
the four (4) available mounting holes.

3. Remove nine (9) 6-32 x 3/4” flathead screws from the Top Mount End Cap.

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4. Ease the Top Mount End Cap off the iDR mount.
5. With at least two (2) people, lift the iDR into the Bottom Mount End Cap.
! CAUTION HEAVY LIFT! Always practice proper heavy lifting procedures. Im-
proper lifting may cause injury.
6. Refasten nine (9) 6-32 x 3/4” flathead screws to the Top Mount End Cap.
7. Carefully remove the Spring Mount screw.

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4. Software Installation

4.1 PC Specifications

The minimum requirements for the Acquisition computer are as follows:

Processor: Pentium D
RAM: 2 GB or more
OS: Windows XP
HDD: 250 GB or more

4.2 Installing USB Drivers

USB drivers for iCRco hardware are installed automatically with the installation of Captera.

4.3 Installing Captera

1. Insert the media containing the Captera installing in the computer.

2. Double click Setup.exe to begin the installation process.
3. Click Next at the Welcome screen.

4. Check the box next to I accept the terms in the Licence Agreement, then click Next to
continue.

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5. Click Next at the Custom Setup screen to continue.

6. Click Install to begin the installation.

7. Please be patient while Captera installs. Depending on the speed of the computer
and available RAM, this process could take a few minutes.

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8. Click Continue Anyway if prompted by the Windows compatibility wizard.

9. Click Ok at the Captera device attachement dialog.

10. Click Finish to finish the Captera installation.

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4.4 USB Driver Installation

Installation of USB drivers are automatic with the installation of the iCRco software (i.e.,
QPC XSCAN32).

4.5 Installing QPC XSCAN32

QPC XSCAN32 software comes bundled with the iDR. This software package will allow
the user to interface with the iDR.
Note If you have QPC XSCAN32 already installed on your computer and it is running
while you are trying to install the new version, an error will appear in the install process.
Please close QPC XSCAN32 and reinstall the new version.
Notice The iDR requires QPC XSCAN32 build 848 or greater.
1. Insert the media containing the QPC XSCAN32 installer into the computer. Navigate
to the QPC XSCAN32 folder.
2. Launch the QPC XSCAN32 installer by double clicking Setup.exe.
3. Click Next at the welcome screen.

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4. Click Yes to agree to the Software License Agreement.

5. Make sure both QPC XSCAN32 Software and Software Key Driver boxes are checked,
then click Next.

6. Select Scanning Station or Reading Station depend on the use, then click Next to con-
tinue.

7. Select the appropriate modality, then click Next to continue.

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8. Select the appropriate hardware profile, then click Next to continue.

9. The Destination Folder should be set to C:\Xscan32, then click Next to continue.

10. The Program Folder name should be set to QPC XSCAN32, then click Next.

11. QPC XSCAN32 will begin to install. Be patient while XSCAN32 installs.

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12. Click Finish to complete the installation of QPC XSCAN32. The installer will exit.

Note The Calibration Toolkit (The X-ray Calibration Toolkit is designed to test and main-
tain a consistent correlation between the x-ray source and iDR) is located at
C:\XSCAN32\XRAYCALIBRATIONTOOLKIT.PDF

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5. System Operation

5.1 Power-Up

The power switch is located on the middle, left-hand side of the device. Ensure the UPS
is powered on, then toggle the iDR’s power switch to the ON position & press the Reset
button in the scan interface.
Note The iDR should be allowed to warm up for 5 minutes prior to use in order to stabilize
the system.

5.2 Acquiring an Image

1. In the Patient List window, open the desired patient’s Patient Information Bar. This
will open the Study Information window.

2. Create a new study by clicking the Schedule New Study button.

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3. Enter the desired study information, then click the Finish and Scan button.

4. Select the region of the anatomy by clicking on the appropriate body region, then
select the anatomy by clicking on the appropriate body part.

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5. Select the appropriate view for the anatomy, then select the appropriate laterality, e.g.,
left or right if necessary.
Note If the anatomy selected in the previous step does not require a laterality
selection, the buttons for laterality will be grayed-out and not selectable. If this is the
case, please skip to the next step.

6. Select the cassette size to begin scanning the cassette.

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7. As the image is acquired, it will be displayed in the Image Display window.

8. When the image is finished scanning, make the desired manipulations and annota-
tions. All Captera manipulation and annotation tools are selected in the Tools Menu
Bar on the left side of the Image Display window.

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9. When the User is finished manipulating the image, click the Accept button in the
lower, left-hand corner of the Image Display window. When the Accept button is
clicked, it will save the current image manipulations and DICOM Send the image.

5.3 Schedule of Maintenance

The following is a schedule of maintenance for the iDR.

The following maintenance may be performed by end users:
Maintenance Procedure Frequency
Clean cassettes Weekly
Clean iDR exterior covers Monthly

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The following iDR maintenance must be performed by an iCRco authorized service engineer
only:
Maintenance Procedure Frequency
Clean mirrors Yearly
Vacuum inside case Yearly
Clean fan filters Monthly or when visibly dirty.
The following iDR calibration maintenance must be performed by an iCRco authorized
service engineer only:
Maintenance Procedure Frequency
Check image performance (Contrast/Noise Ratio and Spacial Resolution) Quarterly
Perform Exposure Index calibration Yearly

5.4 Periodic Cleaning

Periodic cleaning of iCRco products should be done on a monthly basis.

5.4.1 Cleaning the Outside of the iDR

Note It is important that the covers remain on the iDR at all times. The covers should only
be removed for service by an iCRco authorized technician, then immediately replaced.

! CAUTION Do not clean the galvo mirror. Dust and fibers in the laser beam path may
affect the radiographic image.
The outside covers of the iDR should be cleaned with a slightly dampened cloth or a dry
cloth moistened with Ball SUNUP
R glass
R cleaner or Sprayway glass
c cleaner.

5.4.2 Cassette Cleaning

! CAUTION At no time should abrasive cleaners or chemicals be used to clean the cassette
or plate.

Cleaning the Outside of the Cassette

1. Moisten a clean, lint-free cloth with a mild soap or detergent using soft water.
2. Wipe down the cassette covers thoroughly.
3. Allow the cassette to air dry.

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Cleaning the IP Plate

1. With a finger, press the cassette catch located on the bottom rail on the cassette. This
will release the carbon fiber door from the cassette.

2. Examine the imaging plate for dust or particulates.

3. Using iCRco plate cleaner, apply the plate cleaner to a clean, lint-free cloth.

Note If iCRco Plate Cleaner is not available, please contact Technical Support at
1-310-921-9559 to obtain more.
4. Gently wipe down the imaging plate with the clean, lint-free cloth.
5. Allow the plate to air dry before sliding the carbon fiber door back into place.

5.5 iDR Cleaning and Disinfection Procedure

If the iDR is visually contaminated with blood or body fluids, remove the blood and/or
body fluids, then follow Section 5.5.3 prior to use.

! CAUTION Consult the manufacture’s Material Safety Data Sheet before use.

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5.5.1 Disinfection Materials

1. Sporicidin
R Disinfectant Solution and Spray

2. Sporicidin
R Disinfectant Towelettes

5.5.2 Disinfection method to be performed after each patient use

1. Wipe the Carbon Fiber material with Sporicidin

R Disinfectant Towelettes or Sporicidin
R
Disinfectant Solution and Spray.
2. Allow to air dry.

5.5.3 Higher level of disinfection

1. Unplug form the power source.

2. Clean the exterior surface with Sporicidin
R Disinfectant Towelettes or Sporicidin
R
Disinfectant Solution and Spray.
3. The surface shall remain wet for ten minutes.
4. Then allow to air dry.

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6. Theory of Operation

6.1 Product Overview

The iDR produces a diagnostic quality, 16 bit image from a medical grade storage-phosphor
image plate. The optical assembly provides a flying spot laser with a focal spot size of 80
microns. The laser scans across the plate and data is captured at a given rate. Each sample
is reassembled to create an image. The capture sampling rate can be modified to create
images with resolutions from 100 microns (250 DPI) to 200 microns (120 DPI). The unit can
scan images up to 35 cm x 48 cm. The laser spot focused to 80 microns is moved back and
forth across an imaging plate as the plate is moved through the digitizer. The resultant
Digital X-ray can be viewed, manipulated and stored and even printed to a film or paper
image. The images are stored and manipulated using the standard medical image format
(DCM) and the medical imaging transfer protocol, DICOM 3.0.

6.2 System Configuration

6.2.1 Optical Beam Path

The iDR contains a 664 nm 15 mW laser, Lens optic and four mirrors, a scanning galvanome-
ter, and a light collection system.

The round laser spot is focused through a focusing lens to produce a round output beam.
The beam is deflected by a galvanometer scanner to produce the scan across the plate. The
folding mirrors bend the beam and the focused laser spot travels vertically down the plate
as it moves horizontally across the scan head.
In order to reach the plate, the beam passes through an integrating collection cylinder. As it
hits the surface of the plate, the red light from the focused laser stimulates blue emission
from the image plate in direct proportion to the X-ray energy stored in the image plate as a
result of the exposure. This blue light is collected by the integrating cylinder. The red light
is blocked from reaching the sensors by blue glass filters.
The collected blue light is detected by photomultiplier sensors, which convert the photons
into a signal.
This signal is then logarithmically amplified, corrected for spatial variations in the system
sensitivity across the width of the screen, and then digitized by an A/D converter.

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Figure 6.1: Optical Cavity Overview

6.2.2 Digital and Electrical Systems

6.2.3 Galvonometer Board

The Galvo Servo board contains a feedback amplifier that results in extremely accurate
control of the mirror mounted on the shaft of the scanning galvanometer.

The galvo motor shaft oscillates back and forth through an arc of approximately 30 degrees
at a rate of 148Hz. A small mirror attached to the shaft intercepts the static laser beam and
sweeps (scans) it across the width of the image plate.

6.2.4 Indicator Board

Two LED indicator lamps are used to signal scanner power ON and SCAN status. The
SCAN indicator is turned on only while a scan is in process; it also blinks whenever the
plate is in the optical path.

6.2.5 Anti-Jitter Board

A small L shaped board located at the end of the integration cylinder.

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6.2.6 PMT Board

The photomultiplier tube amplifies the photons from the plate and converts them into
electrical signals.

6.2.7 Power Distribution Board

The iDR use an external, medical-grade AC-DC power converter that converts standard
wall power to 24V DC.

! WARNING Do not handle the power supply when the iDR is on. Do not disconnect
cables when unit is powered up.

6.2.8 LED Eraser Board

The LED Eraser board provides single wavelength light to erase plate.

6.2.9 Motor Controller Board

This section of the iDR controls the stepping motor to drive the plate past the scan head
and return it to the home position.

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Figure 6.2: iDR DC Block Diagram

POWER DISTRIBUTION PCBA ERASER MOTOR GALVANOMETER LASER

+24
G
M
4A

feedback
WATCHDOG

command
TIMER

TRIGGER
5V
+24 MOTOR GALVO feedback PMT AMPLIFIER PCBA
4A CONTROL CONTROL TRIG
command

+5 PMT1
+24VDC +5VDC
1A

RS232

+15
+15VDC
4A PMT2

-15
-15VDC
4A
POSITION USB 2.0

STATUS LEDS HOME SENSOR

FAN(S)

6.2.10 Analog to Digital Conversion

During the scanning process signals are generated by the PMT sensors and transmitted to
the computer through a USB 2.0 interface cable. A trigger signal generated by the laser spot
is transmitted to the PMT board to trigger a line capture. Image is assembled from lines of
captured data that is held in registers and translated into a 16 bit raw source file. There is
no way to pause the data capture process. Cancel will cause the machine to stop and return
to home position. Data on the plate will be lost.
Note If an image is cancelled during the scan process, the plate will have to be erased
again to ensure that the plate is entirely erased.

6.2.11 Calibration

Gain Adjustment

Gain Control is used to compensate for reduction in sensitivity of the PMT detectors due to
age. The gain can be adjusted in the software.

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1. Open QPC Xscan32

2. Create/open patient
3. Click on Scan (if it is a patient with no images the scan dialog will automatically
appear).
4. The Quality Processing Center dialog will appear.
5. Click on the Settings button and type in the password ‘earl’. It is case sensitive.
6. A dialog box will appear where the user can manually change the gain.

6.2.12 PMT Amplifier

The amplifier is the interface between the PMT receiving the stimulated light from the
collection chamber. The amplifier serves as a current to voltage converter and a log
amplifier.

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7. Diagnostics

7.1 Overview

If a system failure occurs, it is necessary to diagnose the cause before beginning the repair.
This section describes the diagnostic tools and techniques used to isolate various types of
system failures. This chapter covers the most common failures and their fixes. If the user is
unsure how to proceed with troubleshooting, please contact Technical Support.
The cause of some failures may be obvious. In these cases, the Service Engineer may proceed
directly to the repair. Before beginning an investigation, it is a good practice to record
as much information about the current state of the system as possible. This information
may include, but is not limited to, symptoms, conditions under which symptoms exist,
voltages, settings, cleanliness, and visual state. Normal generic troubleshooting techniques
apply. With knowledge of the system, isolate the failure to a particular subsystem. With
knowledge of the subsystem, trace the symptom back to its cause. In many cases, failures
are caused by lack of periodic maintenance and cleaning. If a system is known to be behind
schedule for its maintenance and cleaning at the time of the failure, it is a good practice
to clean and re-calibrate the system before extensive troubleshooting. In many cases this
solves the problem or provides clues as to the cause.
! WARNING This equipment is operated with hazardous voltages which can shock, burn,
or cause death.
! CAUTION This equipment uses a laser. Direct exposure to the laser beam must be
avoided.
! CAUTION Do not operate the unit with the covers removed. Operating the iDR with the
covers removed may result in damage to iDRand/or cause harm to the operator.

Preliminary Checks

1. Make sure the iDR is powered by at least a 1300VA (780W) UPS (uninteruptable
power supply).
2. Make sure that the iDR is connected to the acquisition computer using a USB 2.0 cable
(USB 1.0 or 1.1 cabling is not sufficient).
3. Check that the iDR is powered by the provided power cable or source as covered in
Section 2.1.
4. Make sure that other devices that emit strong radio frequencies are not in close
proximity to the iDR.

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7.2 Using the Focus Tool for Hardware Diagnostics

The Focus tool is an efficient test that can provide the Service Engineer with valuable feed
back regarding the functionality of the iDR’s hardware. There are a series of questions
following the work instructions that are designed to help include/eliminate potential
failures in the iDR’s subsystems.
1. Leave the Cassette out of the unit and close the bay door.
2. Open QPC XSCAN32, access the Scan interface, then click the Settings button on the
Scan interface.

3. Enter the password earl in the dialog box.

4. Click on the FOCUS tool Button along the bottom edge of the settings window.

5. A new window will come up, indicating the settings for the FOCUS tool. Use the
standard settings in the focus tool. Click OK in the dialog box. This moves the
carriage 4 inches into the unit, and begins to capture data.

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6. If the unit is working correctly, you will see a red data line, moving as the data is
passed to the PC, one line at a time. In the default configuration, the scale is 65,000
levels of gray along the vertical axis of the window, and pixel location along the
horizontal axis of the window. The Data line will be between zero and 2,500. If the
line is not between zero and 2,500, you may need to re-adjust the zero point of the
scanner.

7. Open the dust cover of the iDR, the Data line should rise and lower slightly according
to the position of the bay door. If the room is illuminated by high frequency fluorescent
lights, the line may become sinusoidal (Wavy) and move away from the zero point.

What can we see by looking at the digital output of the iDR?

1. The unit must be capturing data because there is data being captured by the PC
2. The Laser is working because the laser moving past a start scan sensor tells the unit
to start capturing data
3. The Start Scan sensor is working
4. The Galvanometer is working, swinging the laser back and forth
5. The Motor is working, moving the carriage 4 inches into the iDR
6. The unit is sensing light variations as the line is rising due to more light leaking into
the scan head.
7. The electronics are functional, and the cables are connected properly
8. The unit’s amplifier is working, as is the ADC and the USB 2.0 interface on the unit

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If the focus tool does not come up, what questions can we ask?

1. Is there power to the unit (Green Power light on and steady?, Orange scan light off,
or on and blinking?)
2. Does the unit move before an error condition is seen? If so, motor is working and
carriage is functioning. If not, several things can be wrong: No connection to PC, No
power to Unit, bad USB cable.
3. Is there a NO DATA ACQUIRED error after the motor comes to rest at the scan
position?
This indicates that the unit is not transmitting data to the PC. Please see Section 7.5
for more information.

7.3 Image Symptoms

7.3.1 Lint in the Scan Path

Symptom: Sharp, white lines, usually only a pixel or two in width and spanning the
length of the entire image.

Cause: Lint or other particulate matter in the scan slot.

Solution: See Section 8.3 for instructions on accessing the IP Plate. Once the user has
access to the scan slot, visually inspect the area in and around the scan slot for particulates
and remove the particulates with a vacuum if necessary.

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7.3.2 Dust Lines

Symptom: Light, blurred lines across the long axis of the cassette.

Cause: Dust or lint on the mirrors.

Solution: To clean the mirrors, please see Section 8.2 for instructions.

7.3.3 Banding Top/Bottom 17” Length

Symptom: Horizontal line in image.

Cause: Unstable power supply / Excessive ambient light / Bad PMT board / PMT sensor
/ Bad Galvo

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Solution:
1. Ensure that the iDR is powered via a UPS. Ensure the UPS is not in bypass mode.
2. Ensure that the ambient room light is no more than 2EV. Turning off or dimming the
room light should be adequate.
3. Unplug the network cable from the computer, then make a test scan to see if the
banding is eliminated.

7.3.4 Grid Lines/Moiré Effect

Symptom: Grid lines/Moiré Effect

Cause: A grid with the wrong LPI, or a misoriented cassette under the grid.

Solution: To alleviate grid lines/ moiré effect, first ensure that the grid being used is 178
LPI. If the grid in use is 178 LPI, then, if possible rotate the grid 90◦ .

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7.3.5 Sensor Pixels

Symptom: A gap of white space between the edge of the image and the physical edge of
the cassette after scanning.

Cause: Sensor Pixel value needs to be increased or decreased.

Solution:
1. Open XSCAN32.
2. Create/edit a patient, then click Save & View.
3. Click the Scan button (if it is a patient with no images, the Scan interface will auto-
matically open).
4. Click the Settings button, then enter the password earl (case sensitive).
5. Locate the setting for Sensor Pixels.
6. The user may need to adjust this setting several times before achieving the desired
result. Expose a couple of cassettes, then scan and adjust the Sensor Pixels value until
the image is acceptable.

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7.3.6 Image Jitter

Symptom: Jittery image.

Cause: Inconsistency in the iDR’s galvanometer.

Solution: Image jitter issues are not serviceable in the field. Please contact Technical
Support for assistance with image jitter.

7.3.7 Over Exposure

Symptom: Lines in images / images look more “translucent”– the images lack the proper
contrast and density.

Cause: Over exposure.

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Solution: Make an exposure using your current exposure settings. Scan and evaluate the
image. Then, reduce the exposure parameters, expose another plate, then scan and evaluate
the image. Compare the results of both exposures, then adjust the “standard” exposure
accordingly.

7.3.8 Random Imaging Shifting

Symptom: Random Image Shifting.

Cause: Bad USB 2.0 connection.

Solution: Visually inspect the USB 2.0 cable connecting the iDR to the computer. Make
sure there are no visible cuts, frays or other damage. Move the USB 2.0 cable to a different
USB port on the computer. If the problem persists, try swapping out the USB 2.0 cable for a
new one.

7.4 Hardware Symptoms

7.4.1 Failure to Initialize USB

The Failure to Initalize USB error can be caused by several issues:

1. Make sure the iDR is powered on.
2. Make sure the USB cable is firmly connected to both the iDR and PC.
3. Visually inspect the USB cable for cuts or freys. The user may want to swap out the
USB cable to ensure its integrity.

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4. Make sure the iDR is recognized in the Windows Device Manager. Additionally, make
sure the device drivers are properly installed. To do this:
(a) Go to Start → Control Panel → System → Hardware → Device Manager
(b) In the Device Manager, make sure there are no unrecognized USB devices.
(c) In the Universal Serial Bus entry, the user should see an entry for the iDR. If there
is no entry, or there are yellow question marks in the Device Manager, please
re-install the device drivers. If the user does not have the original installation
CD containing the device drivers, please contact Technical Support.

7.4.2 No Motor Movement

Symptom: When initiating a scan from the software interface, no sound is heard from the
iDR.

Cause: Bad fuses, motor controller, cable, or motor.

Solution:
1. Check the fuses as cover in Section 8.4.
2. If the fuses are not at fault, remove the back cover as covered in Section 8.1, and check
that connectors J2, J3, J4, J5, J7, J8, and J9 are firmly connected to their respective
boards.

Figure 7.1: The iDR DC Power Distribution Board

! WARNING Do not operate the iDR with the covers removed. Laser & LED lights
may cause harm to the operator.

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3. If the motor controller light is flashing or solid red, then the motor controller board
will need to be replaced.

7.4.3 Clicking Noise Returning to Home

Symptom: Clicking noise heard from iDR when returning to the home position.

Cause: At the end of the scan: Eraser offset.

At home position: Fuses / sensor.

Solution: At the end of the scan: Change eraser offset.

At home position: Check fuses as cover in Section 8.4. Check the Power Distribution board
/ Move sensor.

7.4.4 Not Finding Home Position

Symptom: The iDR is not finding the home position.

Cause: Bad fuses, Power Distribution board, or Move sensor.

Solution: Check fuses as cover in Section 8.4. Check the Power Distribution board / Move
sensor.

7.5 Error Message: No Data Acquired

7.5.1 Failure Analysis 1

1. When turning on the CR, see if there is a pop-up message in the lower right hand
corner of the Windows task bar stating “This USB device can perform faster if it is
connected to a hi-speed USB 2.0 port.” If so:
• make sure the CR is plugged into a USB 2.0 port. Some older PCs only have USB
1.0 or 1.1 ports. These older variety of USB ports are not sufficient in speed to
acquire data from the CR unit.
• make sure the BIOS does not have any options set for conserving power (es-
pecially on laptops). Sometimes the PC will not run the USB ports at their
full potential to save power. Please consult the PC’s user manual for more
information.

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• try unplugging the USB cable from the CR unit and then plugging it back in.
If the message does not appear try to scan. In some instances, turning the CR
unit on with the USB cable plugged in causes Windows to recognize the device
as USB 1.0. In some instances, unplugging and replugging the USB cable can
correct this.
2. After clicking on the scan button, listen for the motor and see if the CR slide moves at
all. If it does not move at all, then the motor controller board may be at fault.
• open the back of the CR unit (see Section 8.1 for instructions) and locate the
motor controller board on the lower left. The motor has cables directly connected
to the board.
• look for either a red or green indicator light on the board. It may be covered by
silicone, which can be removed.
• a green light on the motor controller board indicates that the board is in working
condition, while a red light indicates a faulty board that will need to be replaced.
If the board needs replacement, please contact Technical Support.
3. Check the following:
• check the fuses on the power distribution board (see Section 8.4 for instructions)
• check that the laser and eraser lights turn on: With the slide away from the home
position, see if the laser turns on (full beam from top to bottom). The laser beam
must also overlap the trigger board behind the long mirror.
• if the laser does not turn on, check if the galvo mirror oscillates.
• if the galvo is on and the laser is not, wiggle the cable coming from the laser
body to see if the laser turns on.
• follow the cable to the laser connector on the PMT board and make sure it is not
loose. Unplug and replug the connector.
Note the slide must be away from the home position fro the laser to turn on.
• if the galvo does not turn on, check the galvo cables. Wiggle them, then unplug
and replug the connectors.
4. If the galvo does not turn on, the galvo or PMT board may need to be replaced. If the
galvo turns on the but the laser does not, replace or repair the laser

7.5.2 Failure Analysis 2

Note Failure possibilities are listed in order or likelihood.

Fault: Laser trigger pulses are not being received by XSCAN32.

Assumptions: In order for the CR unit to arrive at this point:

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• The CR unit is powered up and communicating via the USB to the XSCAN32 software.
• Motor movement and magnet/reed switch are most likely functional as RETURN TO
HOME followed by START SCAN commands operate without apparent error. These
commands are executed prior to expecting laser triggers.
Setup:
1. Power off the CR unit.
2. Remove back cover (see Section 8.1 for instructions) and back optical cover (see step
3 from Section 8.2 for instructions).
3. Switch off PMT board hi-voltage by switching the one red switch on the PMT board
inward, towards the center of the PCBA.
4. Power on the CR unit.
5. Press and hold the two Power Distribution board push-button switches. If all five
Diagnositc LEDs do not brightly illuminate, stop! Possible failures include:
• Power Distribution fuses are blown (see Section 8.4 for instructions)
! CAUTION If fuse(s) are found to be bad and replacement fuse(s) continue to
blow, STOP! A potentially dangerous electrical situation may exit and the CR
unit should be returned to the factory for repair.
• Bad Power Distribution board or cabling.
• Bad +24V Power Supply or cabling
• Bad Quad Power Supply or cabling
• If a fix has not been accomplished by this point, the machine should be returned
to the factory for repair.
6. Turn the slide motor shaft by hand until the slide is observed to be well away from
the HOME position.
Checks:
1. If the Eraser LEDs do not illuminate, STOP! Possible failures:
• If eraser lights are switch-able, then verify the eraser switch is in the ON position.
• Power Distribution fuse(s) has blown.
! CAUTION If fuse(s) are found to be bad and replacement fuse(s) continue to
blow, STOP! A potentially dangerous electrical situation may exit and the CR
unit should be returned to the factory for repair.
• Bad Power Distribution board or cabling
• Bad +24V Power Supply or cabling
• Bad Quad Power Supply or cabling
• If a fix has not been accomplished by this point, the machine should be returned
to the factory for repair.

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2. If the galvo mirror is not oscillating, STOP! Possible failures:

• Bad PMT board or cabling
• Bad Galvo/Controller or cabling
• Bad Quad Power Supply or cabling
• If a fix has not been accomplished by this point, the machine should be returned
to the factory for repair.
3. If the Laser is not illuminated, STOP! Possible failures:
• If the laser has an external power supply, check to verify that the programmable
power setting is not set too low
• Bad laser, laser/supply combo, or cabling
• Bad PMT board or cabling
• Bad Quad Power Supply or cabling
• If a fix has not been accomplished by this point, the machine should be returned
to the factory for repair.
4. Temporarily place a Post-it or
R similarly light-colored paper behind the Trigger board.
This enables viewing of the laser beam.
5. If the laser beam is not observed to OVERLAP the Trigger board, STOP! Possible
failures:
• Galvo AMP setting too low; try increasing AMP setting
• Bad PMT board or cabling
• Bad Galvanometer/Controller or cabling
• Beam may require re-alignment. This alignment is accomplished by galvo
adjustment and is beyond the scope of this failure analysis. Please contact
Technical Support for further assistance.
• If a fix has not been accomplished by this point, the machine should be returned
to the factory for repair.
6. If the laser beam does not cross through the center of the trigger sensor, STOP!
Possible failures:
• Bad Trigger board
Note The Trigger board cable is un-keyed and is therefore prone to misconnec-
tion.
• Bad PMT board or cabling, specifically the TILO cable
• Bad Quad Power Supply or cabling
If a fix has not been accomplished by this point, the machine should be returned to the
factory for repair.

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8. Service & Maintenance Procedures

8.1 Removing the Back Cover

Note Ensure the iDR is removed from the wall or cart mount.
1. Ensure the PMT voltages are set to zero (see Section 8.7), then run one scan.
2. Power OFF the iDR.
3. Orient the unit on its front (the carbon fiber side facing down) on a clean, soft, dry
surface.
4. Remove fourteen (14) 6-32 x 38 ” flathead screws from the back cover (Figure 8.1).

Figure 8.1: The iDR’s Back Cover

5. Gently lift the back cover off the unit.

! CAUTION Once the back cover is removed, the IP plate will be exposed. The
technician should take extra care not to touch or otherwise damage the IP plate.

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8.2 Cleaning the Mirrors

1. Remove the back cover as covered in Section 8.1.

2. Remove ten (10) 4-40 x 18 ” flathead screws from the rear optical cover.

3. Remove the rear optical cover.

! CAUTION Do not touch mirrors or trigger board directly. Any marks on the mirrors
may cause a degradation in image quality. If the trigger board changes position, it
may cause a No Data Acquired error.
4. Inspect each mirror for any particulates or contaminates and carefully remove before
cleaning.
5. Apply the glass cleaner on the soft, lint-free tissue. If possible, use Kimtech Kimwipes
and Windex. Do not put cleaner directly on the mirrors. Clean the mirrors in a circular
motion and do not apply force. Use a flashlight to make sure that there are no dust
particles or smearing residue on mirrors.
6. The location of the mirrors is shown in Figures 8.2 & 8.3.

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Figure 8.2: The iDR long mirror

Figure 8.3: The iDR short mirror

7. Reassemble the iDR in reverse order of these instructions, and ensure the PMT Voltage
is set back to the proper value.

8.3 Cleaning the IP Plate

1. Remove the back cover as covered in Section 8.1.

2. Manually rotate the lead screw to move the scan head to the top of the unit.
3. Using iCRco plate cleaner, apply the plate cleaner to a Kimtech Kimwipe.
Note If iCRco Plate Cleaner is not available, please contact Technical Support at
1-310-921-9559 to obtain more.
4. Gently wipe down the bottom half imaging plate.

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5. Manually rotate the lead screw to move the scan head to the bottom of the unit.
6. Using iCRco plate cleaner, apply the plate cleaner to a clean, lint-free cloth.
7. Gently wipe down the top half of the imaging plate.
8. Allow the plate to air dry.
9. Refasten fourteen (14) 6-32 x 38 ” flathead screws to the back cover.

8.4 Checking the Fuses

8.4.1 External Fuses

1. Twist the fuse housing counter-clockwise.

2. Gently removed the fuse housing.
3. The fuse is located on the back of the fuse housing.
4. The fuse is 10A.

8.4.2 Power Distribution Board Fuses

1. Remove the back cover as covered in Section 8.1.

2. Manually rotate the lead screw to move the scan head to the top of the unit.
3. Locate the Power Distribution Board.
4. Visually inspect each of the five (5) fuses.
5. Replace any blown fuses. See Table 8.1 for fuse ratings.
6. Refasten fourteen (14) 6-32 x 38 ” flathead screws to the back cover.

Table 8.1: Power Distribution Board Fuse Ratings

Power Rating DC
+5 1
+15 4
-15 4
+24 (Motor) 5
+24 (Eraser) 10

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8.5 Replacing the Power Distribution Board

1. Remove the back cover as covered in Section 8.1.

2. Manually rotate the lead screw to move the scan head to the top of the unit.
3. Remove power connectors J2, J3, J4, J5, J7, J8, and J9.
4. Remove four (4) 6-32 x 41 ” pan head screws from the Power Distribution Board.
5. Ease the Power Distribution Board away from the unit.
6. Replace the new Power Distribution Board in the unit.
7. Refasten four (4) 6-32 x 14 ” pan head screws to the Power Distribution Board.
8. Reconnect power connectors J2, J3, J4, J5, J7, J8, and J9.
9. Refasten fourteen (14) 6-32 x 83 ” flathead screws to the back cover.

8.6 Replacing the Motor Controller Board

1. Remove the back cover as covered in Section 8.1.

2. Manually rotate the lead screw to move the scan head to the top of the unit.
3. Remove the phone cord from the jack.
4. Using a #00 flathead screwdriver, remove the Motor Controller wires from their
terminals.
5. Using a pair of needle nose pliers, pinch each of the four (4) fasteners, freeing the
Motor Controller board.
6. Ease the Motor Controller Board from the unit.
7. Ease the new Motor Controller Board onto the four (4) fasteners.
8. Using a #00 flathead screwdriver, open the flaps of fasteners.
9. Reconnect the Motor Controller wires to their terminals.

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10. Plug the phone cord into the jack.

11. Refasten fourteen (14) 6-32 x 38 ” flathead screws to the back cover.

8.7 Setting PMT Voltages to Zero

For instructions on setting the PMT voltages to zero using QPC XSCAN32, see Section 8.7.1.
For instructions on setting the MPT voltages to zero using Captera, see Section 8.7.2.

8.7.1 QPC XSCAN32

1. Ensure the iDR is powered on and connected via USB 2.0 to the Acquisition computer.
2. Open QPC XSCAN32.
3. Open a patient file from the Patient Information window.
4. Click the Scan button in the main tool bar to bring up the Scan Interface.
5. In the Scan Interface, click the Settings button.
6. At the password prompt, enter the password earl. Click Ok to continue.
7. Locate the PMT Voltage 1 and PMT Voltage 2 settings and make note of the value.
Notice Potential loss of data. Be sure to take note of the PMT Voltage settings, as once
the setting is saved with a value of zero (0), there is no way to recover the old value.
8. Set the values of both PMT Voltage 1 and PMT Voltage 2 to zero (0).
9. Click the Save Settings button to save the changes. Then click the Ok button to exit
the CR Settings dialog.
10. Run one (1) scan to ensure the settings were changed. The resulting image should be
very faint.

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8.7.2 Captera

1. Ensure the iDR is powered on and connected via USB 2.0 to the Acquisition computer.
2. Open Captera.
3. Click the Configuration button.
4. Click the Device Settings tab.
5. In the CR Settings section, click the Advanced button.
6. In the CR Settings section, click the Read EEPROM button.
7. Locate the values in the PMT Low and PMT High and make note of the value.
Notice Potential loss of data. Be sure to take note of the PMT Voltage settings, as once
the setting is saved with a value of zero (0), there is no way to recover the old value.
8. Set the values of both PMT Low and PMT High to zero (0).
9. Click the Write EEPROM button to save the changes, then click the Finish button.
10. The PMT voltages will be set to zero (0)
11. Run one (1) scan to ensure the settings were changed. The resulting image should be
very faint.

8.8 Removing the iDR from the Wall/Cart Mount

1. Ensure the iDR is powered OFF.

2. Remove three screws from the power cowling, then remove the power and USB 2.0
cord from the iDR.

3. Adjust the wall or cart mount such that the top end cap is flush with the top of wall
or cart mount.
4. Insert the Spring Mount screws to secure the wall or cart mount.

2007-2009
c 51 of 52 Document # IDR-DC-02A Rev C
Confidential and Proprietary July 1, 2010
Property of iCRco, Inc.
iDRTM DC Model – Service Manual

5. Remove five (5) screws from the top end cap, then gently lift the top end cap away
from the wall or cart mount.
! CAUTION Heavy lift. Always practice proper heavy lifting procedures. Improper
lifting may cause injury.
6. With at least two people, life the iDR out of the wall or cart mount.

2007-2009
c 52 of 52 Document # IDR-DC-02A Rev C
Confidential and Proprietary July 1, 2010
Property of iCRco, Inc.