Go to www.vtechphones.

com CS6729
to register your product for
enhanced warranty support and CS6729-2
latest VTech product news. CS6729-21
CS6729-3
CS6729-4
CS6729-4D
CS6729-5
DECT 6.0 cordless telephone

BC

User’s manual
 Congratulations
on purchasing your new VTech product. Before using this telephone, please read
Important safety instructions on page 70 of this manual.
This manual has all the feature operations and troubleshooting necessary to install and
operate your new VTech telephone. Please review this manual thoroughly to ensure
proper installation and operation of this innovative and feature rich VTech product.
For support, shopping, and everything new at VTech, visit our website at
www.vtechphones.com. In Canada, please visit www.vtechcanada.com.

The ENERGY STAR® program (www.energystar.gov) recognizes

and encourages the use of products that save energy and help
protect our environment. We are proud to mark this product with
the ENERGY STAR® label indicating it meets the latest energy
efficiency guidelines.

Compatible with Telephones identified with this logo have reduced noise and
Hearing Aid T-Coil
interference when used with most T-coil equipped hearing aids and
cochlear implants. The TIA-1083 Compliant Logo is a trademark of the
Telecommunications Industry Association. Used under license.

T
TIA-1083

Register online to get an additional 3-month warranty!

Visit www.vtechphones.com.

Registration
Register your product online for enhanced warranty support.

Product news
Learn about the latest VTech products.
Table of contents
Getting started . . . . . . . . . . . . . . . . . 1 Temporary ringer silencing . . . . . . . . . . . 21
Parts checklist . . . . . . . . . . . . . . . . . . . . . . 1 Temporary tone dialing . . . . . . . . . . . . . . 22
Telephone base and charger installation . . 2 Redial . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Battery installation . . . . . . . . . . . . . . . . . . . 3 Check voicemail . . . . . . . . . . . . . . . . . . . 23
Battery charging . . . . . . . . . . . . . . . . . . . . 4 Chain dialing . . . . . . . . . . . . . . . . . . . . . . 23
Installation options . . . . . . . . . . . . . . . . . . . 5 Transfer a call . . . . . . . . . . . . . . . . . . . . . 24
Tabletop to wall mount installation . . . . . . . 5 Find handset . . . . . . . . . . . . . . . . . . . . . . 25
Wall mount to tabletop installation . . . . . . . 6 Web address . . . . . . . . . . . . . . . . . . . . . . 25
Are you a new cable or VoIP subscriber? . . 7
Multiple handset use . . . . . . . . . . . 26
Did you subscribe to voicemail service
from your telephone service provider? . . . 7 Join a call in progress . . . . . . . . . . . . . . . 26
Telephone base layout . . . . . . . . . . . . . . . . 8 Intercom . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Handset layout . . . . . . . . . . . . . . . . . . . . . . 9 Answer an incoming call during
an intercom call . . . . . . . . . . . . . . . . . . . . 27
Telephone settings . . . . . . . . . . . . 11 Call transfer using intercom . . . . . . . . . . . 28
Using the menu . . . . . . . . . . . . . . . . . . . . 11
Directory . . . . . . . . . . . . . . . . . . . . . 29
Handset ringer volume . . . . . . . . . . . . . . 11
About the directory . . . . . . . . . . . . . . . . . 29
Telephone base ringer volume . . . . . . . . 12
Add a directory entry . . . . . . . . . . . . . . . . 30
Ringer tone . . . . . . . . . . . . . . . . . . . . . . . 12
Add a directory entry . . . . . . . . . . . . . . . 31
Quiet mode . . . . . . . . . . . . . . . . . . . . . . . 13
Review and dial from the directory . . . . . 32
Set date and time . . . . . . . . . . . . . . . . . . 14
Alphabetical search . . . . . . . . . . . . . . . . . 32
LCD language . . . . . . . . . . . . . . . . . . . . . 15
Edit a directory entry . . . . . . . . . . . . . . . . 33
Voicemail number . . . . . . . . . . . . . . . . . . 16
Delete a directory entry . . . . . . . . . . . . . . 33
Clear voicemail . . . . . . . . . . . . . . . . . . . . 17
Speed dial . . . . . . . . . . . . . . . . . . . . . . . . 34
Dial mode . . . . . . . . . . . . . . . . . . . . . . . . 17
Assign a speed dial entry . . . . . . . . . . . . 34
Key tone . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Reassign a speed dial entry . . . . . . . . . . 35
Home area code . . . . . . . . . . . . . . . . . . . 18
Dial a speed dial number . . . . . . . . . . . . . 35
Telephone operation . . . . . . . . . . . 20 Delete a speed dial entry . . . . . . . . . . . . . 36
Make a call . . . . . . . . . . . . . . . . . . . . . . . 20
Caller ID . . . . . . . . . . . . . . . . . . . . . 37
Predial a call . . . . . . . . . . . . . . . . . . . . . . 20
About caller ID . . . . . . . . . . . . . . . . . . . . . 37
Answer a call . . . . . . . . . . . . . . . . . . . . . . 20
Information about caller ID with
End a call . . . . . . . . . . . . . . . . . . . . . . . . . 20
call waiting . . . . . . . . . . . . . . . . . . . . . . . . 37
Speakerphone . . . . . . . . . . . . . . . . . . . . . 20
Caller ID log . . . . . . . . . . . . . . . . . . . . . . . 38
Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Missed call indicator . . . . . . . . . . . . . . . . 38
Mute . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Memory match . . . . . . . . . . . . . . . . . . . . . 39
Call waiting . . . . . . . . . . . . . . . . . . . . . . . 21
Review and dial from the caller ID log . . . 39

i
Table of contents
View dialing options . . . . . . . . . . . . . . . . . 40 Handset and telephone base indicators . . 60
Save a caller ID log entry to Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
the directory . . . . . . . . . . . . . . . . . . . . . . . 41 Troubleshooting . . . . . . . . . . . . . . . . . . . . 62
Delete the caller ID log entries . . . . . . . . 42 Important safety instructions . . . . . . . . . . 70
Caller ID log screen messages . . . . . . . . 42 Precautions for users of implanted
cardiac pacemakers . . . . . . . . . . . . . . . . 71
Answering system settings . . . . . 43
Operating range . . . . . . . . . . . . . . . . . . . . 71
Answering system . . . . . . . . . . . . . . . . . . 43
ECO mode . . . . . . . . . . . . . . . . . . . . . . . . 71
Announcement . . . . . . . . . . . . . . . . . . . . 43
FCC, ACTA and IC regulations . . . . . . . . 72
Record your own announcement . . . . . . . 43
California Energy Commission battery
Play the announcement . . . . . . . . . . . . . . 44 charging testing instructions . . . . . . . . . . 74
Delete your announcement . . . . . . . . . . . 44 For C-UL compliance only . . . . . . . . . . . . 75
Answer on/off . . . . . . . . . . . . . . . . . . . . . . 45 Maintenance . . . . . . . . . . . . . . . . . . . . . . 77
Call screening . . . . . . . . . . . . . . . . . . . . . 46 About cordless telephones . . . . . . . . . . . 78
Number of rings . . . . . . . . . . . . . . . . . . . . 46 ®
The RBRC seal . . . . . . . . . . . . . . . . . . . 78
Remote access code . . . . . . . . . . . . . . . . 47 Limited warranty . . . . . . . . . . . . . . . . . . . 79
Message alert tone . . . . . . . . . . . . . . . . . 47 Technical specifications . . . . . . . . . . . . . . 81
Recording time . . . . . . . . . . . . . . . . . . . . 48
Index . . . . . . . . . . . . . . . . . . . . . . . . 82
Answering system operation . . . . 49
Answering system and voicemail . . . . . . . 49
Using the answering system and
voicemail together . . . . . . . . . . . . . . . . . . 49
Message capacity . . . . . . . . . . . . . . . . . . 50
New message indication . . . . . . . . . . . . . 50
Call screening . . . . . . . . . . . . . . . . . . . . . 51
Call intercept . . . . . . . . . . . . . . . . . . . . . . 51
Message playback . . . . . . . . . . . . . . . . . . 52
Delete all messages . . . . . . . . . . . . . . . . 53
Record, play or delete memos . . . . . . . . . 53
Message window displays . . . . . . . . . . . . 54
Remote access . . . . . . . . . . . . . . . . . . . . 55

Appendix . . . . . . . . . . . . . . . . . . . . 56
Expand your telephone system . . . . . . . . 56
Add and register a handset . . . . . . . . . . 56
Replace a handset . . . . . . . . . . . . . . . . . . 57
Screen messages . . . . . . . . . . . . . . . . . . 58

ii
Getting started
Parts checklist
Your telephone contains the following items. Save your sales receipt and original
packaging in the event warranty service is necessary.

Handset Charger and Telephone base Telephone

(1 for CS6729) charger adapter line cord
(2 for CS6729-2/ (1 for CS6729-2/
CS6729-21) CS6729-21)
(3 for CS6729-3) (2 for CS6729-3)
(4 for CS6729-4/ (3 for CS6729-4/
CS6729-4D) CS6729-4D)
(5 for CS6729-5) (4 for CS6729-5)
THIS SIDE UP / CE CÔTÉ VERS LE HAUT

DO NOT BURN OR PUNCTURE BATTERIES.

NE PAS INCINÉRER OU PERCER LES PILES.
Made in China / Fabriqué en chine
WARNING / AVERTISSEMENT :
Battery Pack / Bloc-piles :
(2.4V Ni-MH)

Telephone base Battery compartment cover Battery Wall mount bracket

power adapter (1 for CS6729) (1 for CS6729)
(2 for CS6729-2/CS6729-21) (2 for CS6729-2/
(3 for CS6729-3) CS6729-21)
(4 for CS6729-4/CS6729-4D) (3 for CS6729-3)
(5 for CS6729-5) (4 for CS6729-4/
CS6729-4D)
(5 for CS6729-5)

Abridged user’s manual

Abridged user’s manual

To purchase a replacement battery or power adapter, visit our website at

www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to
www.vtechcanada.com or call 1 (800) 267-7377.

Getting started
Telephone base and charger installation
Install the telephone base and charger as shown below.
If you subscribe to digital subscriber line (DSL) high-speed Internet service through
your telephone line, make sure you install a DSL filter (not included) between the
telephone line cord and telephone wall jack. Contact your DSL service provider for
more information.
Telephone wall jack
Electrical outlet
Electrical outlet
(not controlled
(not controlled
A DSL filter (not by a wall switch)
by a wall switch)
included) is required
if you have DSL
high-speed Internet
service.
Telephone The DSL filter must
base power be plugged into the
adapter telephone wall jack.

Charger
adapter
Telephone line cord

Telephone base Charger

• Use only the power adapters supplied with this product. To order a replacement, visit
our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to
www.vtechcanada.com or call 1 (800) 267-7377.
• The power adapters are intended to be correctly oriented in a vertical or floor mount
position. The prongs are not designed to hold the plug in place if it is plugged into a
ceiling, under-the-table or cabinet outlet.

CAUTION:
If you subscribe to telephone service from a cable company or a VoIP service
provider, contact your cable/VoIP service provider for more information.


Getting started
Battery installation
Install the battery as shown below.
1. Plug the battery connector securely 2. Place the battery with the label
into the socket, matching the THIS SIDE UP facing up and
orientation of the engraved label. the wires inside the battery
compartment.

THIS SIDE UP / CE CÔTÉ VERS LE HAUT

DO NOT BURN OR PUNCTURE BATTERIES.

NE PAS INCINÉRER OU PERCER LES PILES.
Made in China / Fabriqué en chine
WARNING / AVERTISSEMENT :
Battery Pack / Bloc-piles :
(2.4V Ni-MH)
THIS SIDE UP / CE CÔTÉ VERS LE HAUT
Battery Pack / Bloc-piles :
(2.4V Ni-MH)
WARNING / AVERTISSEMENT :
DO NOT BURN OR PUNCTURE BATTERIES.
NE PAS INCINÉRER OU PERCER LES PILES.
Made in China / Fabriqué en chine

3. Slide the battery compartment cover 4. Place the handset in the telephone
towards the center of the handset base or charger to charge.
until it clicks into place.

CHARGE light
remains on
when charging.

• If the handset will not be used for a long period of time, disconnect and remove the
battery to prevent any possible leakage.
• To purchase replacement batteries, visit our website at www.vtechphones.com
or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or
call 1 (800) 267-7377.

IMPORTANT:
Check for a dial tone by pressing . If you hear a dial tone, the installation is successful.

If you do not hear a dial tone:

• Make sure the installation procedures described above are properly done.
• It may be a wiring problem. If you have changed your telephone service to
digital service from a cable company or a VoIP service provider, the telephone line
may need to be rewired to allow all existing telephone jacks to work. Contact your
cable/VoIP service provider for more information.


Getting started
Battery charging
Once you have installed the battery, the screen indicates the battery status
(see the table below). If necessary, place the handset in the telephone base or charger
to charge the battery. For best performance, keep the handset in the telephone base
or charger when not in use. The battery is fully charged after 11 hours of continuous
charging. See the table on page 61 for battery operating times.
If the screen is blank or displays Put in charger, you need to charge the handset
without interruption for at least 30 minutes to give the handset enough charge to use
for a short time. When the battery is low, the handset displays Low battery along
with a flashing icon. If you are on a call in low battery mode, the handset plays short
beeps to alert you.
The following table summarizes the battery charge indicators and actions to take.

Battery indicators Battery status Action

The screen is blank, or The battery has no or very Charge without interruption
displays Put in charger and little charge. The handset (at least 30 minutes).
flashes. cannot be used.

The screen displays The battery has enough Charge without interruption
Low battery and charge to be used for a short (about 30 minutes).
flashes. time.

The screen displays The battery is charged. To keep the battery charged,
HANDSET X. place it in the telephone
base or charger when not
in use.

If you place the handset in the telephone base or charger without plugging in a battery,
the screen displays No battery.

After you install your telephone or power returns following a power

Date: MM/DD/YY
outage, the handset will prompt you to set the date and time.
For instructions, see Set date and time on page 14. To skip setting,
press CANCEL. ECO
ANS ON


Getting started
Installation options
The telephone comes ready for tabletop use. If you want to mount your telephone
on a wall, use the provided wall mount bracket to connect with a standard
dual-stud telephone wall mount plate. If you do not have this wall mount plate, you can
purchase one from many hardware or consumer electronics retailers. You may need a
professional to install the wall mount plate.

Tabletop to wall mount installation

1. Remove the telephone line cord 2. Position the telephone base against the
from the telephone wall jack, and the wall mount bracket with the extended
telephone base power adapter from tabs marked B on top. Insert the
the electrical outlet. extended tabs on the wall mount bracket
into the slots marked B on the back of
the telephone base. Push the telephone
base down until it clicks securely.

B B

B B

3. Align the holes on the bracket with 4. Plug the telephone line cord into the
the standard wall plate and slide the telephone wall jack. Plug the power cord
bracket down until it locks securely. into an electrical outlet not controlled by
a wall switch. Bundle the telephone line
cord and power adapter cord neatly with
twist ties.


Getting started
Wall mount to tabletop installation
1. If the telephone line cord and power adapter cord are bundled, untie them first.
2. Slide the wall mount bracket up and remove it from the wall mount plate. Unplug the
telephone line cord (or DSL filter) from the telephone wall jack. Unplug the power
adapter from the power outlet.
3. Slide the telephone base up and remove it from the wall mount bracket.
4. See Telephone base and charger installation on page 2.


Getting started
Are you a new cable or VoIP subscriber?
If your answer is yes, the existing telephone jacks in your home may no longer work.
Your cable/VoIP service provider uses a different connection, separate from your old
traditional telephone service, to connect the modem/router/terminal adapter installed in
your home.
To allow all existing telephone jacks to work, contact your telephone service provider
for solutions, such as rewiring services (fees may apply).
If your answer is no, your existing telephone jacks will continue to work as normal.

Conventional
OLD telephone line jack
Main
landline

NEW
Cable or
Internet

Modem/Router/
Terminal adapter

Did you subscribe to voicemail service from your telephone

service provider?
Your telephone has a built-in answering system and supports voicemail feature offered
by your telephone service provider (subscription is required, and fees may apply).
Refer to Answering system and voicemail on page 49 for more information.
To use the built-in answering system:
You may see this online Complete user’s manual on how to record your outgoing
announcement, retrieve messages and other related operations. You may also refer to
the Abridged user’s manual in the product package for abbreviated instructions.
To use the voicemail:
To retrieve your voicemail messages, you typically dial an access number provided
by your telephone service provider, and then enter a security code. Contact your
telephone service provider for instructions on how to configure the voicemail settings
and listen to messages.

Getting started

X/DELETE
• Press to delete the playing message (page 52).
• When the phone is not in use, press twice to delete
all previously reviewed messages (page 53).
Message window
• Shows the number of messages, and other
information of the answering system or
telephone base (page 54).
/PLAY/STOP
• Press to play messages (page 52).
• Press to stop message playback (page 52).
/SKIP
• Press to skip to the next message (page 52).
/REPEAT
• Press to repeat the playing message (page 52).
• Press twice to play the previous message (page 52).

IN USE light
• Flashes when there is an incoming call, or another
telephone sharing the same line is in use.
• Flashes when handsets are being deregistered.
• On when a handset is in use.
• On when the answering system is answering a call.
• On when a handset is being registered.
ANS ON/OFF
• Press to turn the answering system on or off
(page 45).
VOL+ and VOL-
• Press to adjust the volume during message
playback (page 52).
• When the phone is not in use, press to adjust the
telephone base ringer volume (page 12).
FIND HANDSET
• Press to page all system handsets (page 25).


Getting started
Handset layout

REDIAL/PAUSE
• Press repeatedly to review the last 10 numbers dialed
(page 22).
• Press and hold to insert a dialing pause while dialing or entering
numbers (page 20 or page 30).

/ / VOLUME
• Press to review the directory when the phone is not in use
(page 32).
• Press to increase the listening volume during a call or message
playback (page 21 or page 52).
• Press to scroll up while in a menu, or reviewing the directory,
caller ID log or redial list.
• Press to move the cursor to the right while entering numbers or
names in the directory.

MENU/SELECT
• Press to show the menu (page 11).
• Press to choose an item, or save an entry or setting while in
a menu.

OFF/CANCEL
• Press to hang up during a call (page 20).
• Press to silence the ringer temporarily while the handset is
ringing (page 21).
• Press and hold to erase the missed call indicator when the
phone is not in use (page 38).
• Press to return to the previous menu, or press and hold to
return to idle mode, while in a menu without making changes.

CID/ /VOLUME
• Press to review the caller ID log when the phone is not in use
(page 39).
• Press to decrease the listening volume during a call or message
playback (page 21 or page 52).
• Press to scroll down while in a menu, or reviewing the directory,
caller ID log or redial list.
• Press to move the cursor to the left while entering numbers or
names in the directory.

/FLASH
• Press to make or answer a call (page 20).
• Press to answer an incoming call when you receive a call
waiting alert during a call (page 21).


Getting started
Handset layout

CHARGE light
• On when the handset is charging in the telephone base or
charger (page 3).

1
• Press repeatedly to add or remove 1 in front of the caller ID log
entry before dialing or saving it to the directory while
����������������
reviewing
a caller ID log entry���(page 40).
• Press and hold to set or dial your voicemail number (page 16
and page 23).

TONE
• Press to switch to tone dialing temporarily when using pulse
service while on a call (page 22).

• Press to make or answer a call using the handset speakphone

(page 20).
• Press to switch between the handset speakerphone and the
handset earpiece during a call (page 20).

QUIET#
• Press and hold to set and turn on the quiet mode, or turn it off
(page 13).
• Press repeatedly to show other dialing options when reviewing
a caller ID log entry (page 40).

Dialing keys
• Press to enter numbers or characters.
• Press to answer an incoming call (page 20).

INT
• Press to start an intercom conversation or transfer a call
(for multi-handset models only) (page 27).

MUTE/DELETE
• Press to mute the microphone while on a call (page 21).
• Press to delete digits or characters while using the dialing keys
(page 20 or page 30).
• Press to silence the ringer temporarily while the handset is
ringing (page 21).
• Press to delete the displayed entry when reviewing the
directory, caller ID log or redial list (page 33, page 42 or
page 22).
10
Telephone settings
Using the menu
You can use a cordless handset to change the telephone settings.
In the ringers menu, you can select the ringer tones and adjust the ringer volume for
incoming calls.
In the settings menu, you can change the settings for LCD language, voicemail
number, voicemail indicators, key tone, home area code and dial mode.
Go to Answering system settings (from page 43 to page 48) for instructions to
change the answering system settings.

To enter the handset menu:

1. Press MENU when the phone is not in use.
2. Press or until the handset displays the desired
feature menu.
3. Press SELECT to enter that menu.

• To return to the previous menu, press CANCEL.

• To return to idle mode, press and hold CANCEL.

Handset ringer volume

You can adjust the ringer volume or turn the ringer off on each handset. When the
ringer is turned off, the handset displays and Ringer off.
Ringers
1. Press MENU when the handset is not in use.
2. Press or until the handset displays Ringers,
ress SELECT.
then p����� ECO

3. The handset displays Ringer volume, then press

SELECT again.
Ringer volume
4. Press or to sample each ringer volume level.

5. Press SELECT to save your selection. You hear a ECO

confirmation tone.

The ringer volume also determines the ringer volume for intercom
calls. If the ringer volume is set to off, that handset is silenced for Volume:

all incoming calls except paging tone.

ECO

11
Telephone settings
Telephone base ringer volume
Press VOL+ or VOL- on the telephone base to adjust the
ringer volume when the phone is not in use.
When you set the ringer volume to zero, the base ringer is off
and the telephone base announces, “Base ringer is off.”

Ringer tone
You can choose from different ringer tones on each handset.
1. Press MENU when the handset is not in use. Ringers

2. Press or until the handset displays Ringers,

then press SELECT.
ECO

3. Press or until the handset displays Ringer tone,

then press SELECT.
4. The handset displays Tone: with the current setting displayed. Ringer tone

Press or to sample each ringer tone.

5. Press SELECT to save your selection. You hear a ECO

confirmation tone.

If you turn off the ringer volume, you will not hear ringer
tone samples. Tone: 1

ECO

12
Telephone settings
Quiet mode
You can turn on the quiet mode for a period of time (1-12 hours). During this period,
all tones (except paging tone) and call screening are muted.
When you turn on the quiet mode, the answering system turns on automatically. When
the quiet mode duration expires, the answering system remains on.

To set the duration and turn on the quiet mode:

1. Press and hold QUIET# when the handset is not in use.
2. The handset displays Quiet: _ _ hours. Use the dialing
keys (0-9) to enter the desired duration (1-12).
3. Press SELECT to save. You hear a confirmation tone.
The handset displays Quiet mode on, ANS ON and .
The ANS ON/OFF light on the telephone base turns on.
Quiet: _ _ hours
To turn off the quiet mode: [1-12]

• Press and hold QUIET# when the handset is not in use. The ECO

handset displays Quiet mode off briefly and then returns to idle.

When you change the settings of the ringer tone, handset ringer
volume or telephone base ringer volume, you can still hear the Quiet mode on
samples even if the quiet mode is on.

ECO

ANS ON

10:15 P M 12/18

Quiet mode off

ECO

ANS ON

10:15 P M 12/18

13
Telephone settings
Set date and time
 he answering system announces the date and time of each message prior to
T
playing it. Before using the answering system, set the date and time as follows. If you
subscribe to caller ID service, the day, month and time are set automatically with each
incoming call. However, the year must be correct so that the day of the week can be
calculated from the caller ID information.
1. Press MENU when the handset is not in use.
Set date/time

2. Press or until the handset displays Set date/time,

then press SELECT. ECO

3. Press or to select the month then press SELECT,

or use the dialing keys to enter a two-digit number (01-12).
4. Press or to select the date then press SELECT, Date: MM/DD/YY
or use the dialing keys to enter a two-digit number (01-31).
5. Press or to select the year then press SELECT, ECO

or use the dialing keys to enter a two-digit number (00-99) then

press SELECT.
6. Press or to select the hour then press SELECT,
Time: HH:MM --
or use the dialing keys to enter a two-digit number (01-12).
7. Press or to select the minute then press SELECT, ECO

or use the dialing keys to enter a two-digit number (00-59).

8. Press or to select AM or PM.
9. Press SELECT to save the settings. You hear a confirmation tone.

• If the date and time are not set when a message is recorded, the system announces,
“Time and date not set,” before each message plays.
• The phone plays two beeps if you enter an invalid number.

14
Telephone settings
LCD language
You can select English, French or Spanish to be used in all screen displays.
1. Press MENU when the handset is not in use.
Settings
2. Press or until the handset displays Settings,
then press SELECT.
ECO

3. Press SELECT to choose LCD language.

4. Press or to choose English, Français or Español,
then press SELECT. LCD language

• The screen displays Set English? when you

choose English. ECO

• The screen displays Set Francais? when you

choose Français.
• The screen displays Set Espanol? when you English
choose Español.
5. Press SELECT to save your selection. You hear a ECO

confirmation tone.

If you accidentally change the LCD language to French or Spanish,

you can reset it to English easily by pressing MENU then entering 364#.

15
Telephone settings
Voicemail number
If you subscribe to voicemail service offered by your telephone service provider,
you can save the voicemail number to 1 on each handset for easy access. When
you want to retrieve voicemail messages, press and hold 1. Contact your telephone
service provider for more information and assistance about using your voicemail
service.

To set your voicemail number:

1. Press and hold 1 when the phone is not in use.
2. Use the dialing keys to enter the voicemail number
(up to 30 digits).
• Press or to move the cursor to the left or right.
• Press DELETE to erase a digit.
• Press and hold DELETE to erase all digits.
• Press and hold PAUSE to insert a dialing pause
(a P appears).
3. Press SELECT to save. Then the handset dials the saved voicemail number.
-OR-
Settings
1. Press MENU when the handset is not in use.
2. Press or to scroll to Settings, then press SELECT. ECO

3. Press or to scroll to Voicemail #, then press SELECT.

4. Use the dialing keys to enter the voicemail number
(up to 30 digits). Voicemail #

• Press or to move the cursor to the left or right.

• Press DELETE to erase a digit. ECO

• Press and hold DELETE to erase all digits.

• Press and hold PAUSE to insert a dialing pause
(a P appears). Voicemail #

_
5. Press SELECT to save. The handset displays VM # saved
and the stored number. You hear a confirmation tone. ECO

16
Telephone settings
Clear voicemail
If you subscribe to voicemail service offered by your telephone service provider,
the handsets display New voicemail and when you have new voicemail messages.
Contact your telephone service provider for more information about
using your voicemail service.
After you have listened to all new voicemail messages, the indicators on the handsets
turn off automatically.
Use the clear voicemail feature when the telephone indicates that there is new
voicemail but there are none (for example, when you have accessed your voicemail
while away from home). The clear voicemail feature only turns off the indicators; it does
not delete your voicemail messages. As long as you have new voicemail messages,
your telephone service provider continues to send the signal to turn on the indicators.

To manually turn off these indicators:

1. Press MENU when the handset is not in use. Settings

2. Press or until the handset displays Settings,

then press SELECT. ECO

3. Press or until the handset displays Clr voicemail,

then press SELECT. The handset displays Reset VM Icon?
Clr voicemail
4. Press SELECT to save your selection. You hear a
confirmation tone.
ECO
Your telephone service provider may alert you of new messages with
a stutter (broken) dial tone. Contact your telephone service provider
for details.

Reset VM Icon?

ECO

17
Telephone settings
Key tone Settings

You can turn the key tone on or off for each handset.
If you turn the key tone on, the handset beeps with each key ECO

press. If you turn the key tone off, there are no beeps when you
press the handset keys.
1. Press MENU when the handset is not in use. Key tone

2. Press or until the handset displays Settings,

then press SELECT. ECO

3. Press or until the handset displays Key tone,

then press SELECT.
4. Press or to choose Key tone:On or Key tone:Off. Key tone:On

5. Press SELECT to save your selection. You hear a

confirmation tone. ECO

Home area code

If you dial local calls using only seven digits (area code not required), you can program
your home area code so that when you receive a call within your local area, the
telephone number is automatically stored in the caller ID log without the area code.
1. Press MENU when the phone is not in use.
Settings
2. Press or until the handset displays Settings,
then press SELECT.
ECO

3. Press or until the handset displays Home area code,

then press SELECT.
4. Use the dialing keys (0-9) to enter the desired home Home area code
area code.
• Press DELETE to delete a digit. ECO

• Press and hold DELETE to delete all digits.

5. Press SELECT to save. You hear a confirmation tone.
Home area code
If, in the future, your telephone service provider requires you to
_ _ _
dial the area code when making a local call, or, if you move to a
location that requires it, follow the steps above to delete the home ECO

area code you have already programmed. After you have deleted
the home area code, _ _ _ appears.

18
Telephone settings
Dial mode
The dial mode is preset to touch-tone dialing. If you have pulse (rotary) service, you
must change the dial mode to pulse dialing before using the telephone to make a call.
1. Press MENU when the phone is not in use.
Settings
2. Press or until the handset displays Settings,
then press SELECT.
ECO

3. Press or until the handset displays Dial mode,

then press SELECT.
4. Press or to choose Touch-tone or Pulse. Dial mode

5. Press SELECT to save your selection. You hear a

confirmation tone. ECO

Touch-tone

ECO

19
Telephone operation
Make a call
1. Press or on the handset.
2. When you hear a dial tone, dial the number with the dialing
keys (0-9).

• The screen displays the elapsed time as you talk (in hours,
minutes and seconds).
• While entering numbers, press and hold PAUSE to insert a
dialing pause (a P appears).

Predial a call
1. Enter the number with the dialing keys (0-9).
2. Press or to dial.

• The screen displays the elapsed time as you talk (in hours, minutes and seconds).
• While predialing, press DELETE or CANCEL to backspace and delete; press and hold
PAUSE to insert a dialing pause (a P appears).

Answer a call
• Press , or any dialing key (0-9, TONE or QUIET#).

End a call
• Press OFF or put the handset to the telephone base or charger.

Speakerphone
During a call, press to switch between speakerphone and
normal handset use.
When the speakerphone is active, the handset
displays Speaker.

20
Telephone operation
Volume
During a call, press /VOLUME or /VOLUME to adjust
the listening volume.
When the volume reaches the minimum or maximum setting,
you hear two beeps.

The handset earpiece and speakerphone volume settings

are independent.

Mute
The mute function allows you to hear the other party but the other party cannot
hear you.
• During a call, press MUTE. The handset displays Muted until
Muted
the mute function is turned off.
• Press MUTE again to resume the conversation. The handset
displays Microphone on briefly. ECO

ANS ON

10:15 P M 12/18

Call waiting
When you subscribe to call waiting service from your telephone service provider, you
hear an alert tone if there is an incoming call while you are already on another call.
• Press FLASH to put the current call on hold and take the new call.
• Press FLASH at any time to switch back and forth between calls.

Temporary ringer silencing

When the telephone is ringing, you can temporarily silence the ringer of the handset
or telephone base without disconnecting the call. The next call rings normally at the
preset volume.

To silence the handset ringer:

• Press OFF or MUTE, then displays and Ringer muted
Ringer muted
displays briefly.

To silence the telephone base ringer: ECO

• Press VOL-. ANS ON

10:15 P M 12/18
Each handset and the base ring when there is an incoming call unless
the ringer volume of that device is turned off.
21
Telephone operation
Temporary tone dialing
If you have pulse (rotary) service only, you can switch from pulse to touch-tone dialing
temporarily during a call. This is useful if you need to send touch-tone signals to
access your telephone banking or long distance services.
1. During a call, press TONE .
2. Use the dialing keys to enter the number. The telephone sends touch-tone signals.
It automatically returns to pulse dialing mode after you end the call.

Redial
Each handset stores the last 10 telephone numbers dialed.
• When there are already 10 entries, the oldest entry is deleted to make room for the
new entry.
• Entries are in reverse chronological order.
• The handset plays two beeps when you reach the end or beginning of the redial list,
or when you access the redial list with no records.

To review and dial a redial entry:

1. Press REDIAL when the phone is not in use.
2. Press , or REDIAL repeatedly until the desired
entry displays.
3. Press or to dial.
-OR-
1. Press or when the phone is not in use.
2. Press REDIAL and then press , or REDIAL repeatedly
Redial #2/10
until the desired entry displays.
800-595-9511
3. Press SELECT to dial.
ECO

To delete a redial entry:

1. Press REDIAL when the handset is not in use.
2. Press , or REDIAL repeatedly to browse to the desired entry.
3. Press DELETE to delete the displayed number. You hear a confirmation tone.

22
Telephone operation
Check voicemail
Press and hold 1 to dial your voicemail number.
See Voicemail number on page 16 to store the
voicemail number.

Chain dialing
Use this feature to initiate a dialing sequence from numbers
stored in the directory, caller ID log or redial list while you are
on a call. Chain dialing can be useful if you wish to access other
numbers (such as bank account numbers or access codes) from
the directory, caller ID log or redial list.

To access a number in the directory:

1. Press MENU while on a call.
2. Press SELECT to choose Directory.
3. Press or to scroll to the desired entry.
4. Press SELECT to dial the displayed number.

To access a number in the caller ID log:

1. Press MENU while on a call.
2. Press or to scroll to Caller ID log, then press SELECT.
3. Press or to scroll to the desired entry.
4. Press SELECT to dial the displayed number.

To access a number on the redial list:

1. Press REDIAL while on a call.
2. Press , or REDIAL repeatedly to browse to the desired entry.
3. Press SELECT to dial the displayed number.

Press CANCEL to exit the directory, caller ID log or redial list when you are on a call.

23
Telephone operation
Transfer a call
While on an outside call, you can transfer the call from one handset to another.
1. During a call, press MENU.
Transfer
2. Press or to scroll to Transfer, then press SELECT.
• If you have two handsets, your handset displays ECO

Calling HS X and then Transferred.

• If you have three or more handsets, your handset
displays Transfer to: Use the dialing keys to select a Transfer to:
destination handset. Your handset displays Calling HS X
and then Transferred. ECO

The destination handset rings and its screen displays

Incoming call.
3. To answer on the destination handset, press , ,
or any dialing key (0-9, TONE or QUIET#) on the
Calling HS X

destination handset.
ECO

• If the destination handset does not answer the call within

30 seconds, the call will be reverted to the originating handset. If you
do not press , , or any dialing key (0-9, TONE or QUIET#) on
your handset to reconnect the outside call within 30 seconds,
Transferred
the call ends automatically.
• If the destination handset is in the directory or caller ID log, or is
out of range, the originating handset displays Unable to call ECO

and then reconnects to the outside call.

Incoming call

ECO

24
Telephone operation
Find handset
Use this feature to find all system handsets.

To start paging:
• Press FIND HANDSET on the telephone base when not
in use. All idle handsets ring and display ** Paging **.

To end paging:
• Press FIND HANDSET on the telephone base.
-OR-
• Press , , OFF or any dialing key (0-9, TONE or
QUIET#) on a handset.
-OR-
• Place the handset in the telephone base or charger.

• Do not press and hold FIND HANDSET for more than 4 seconds. It may lead to
handset deregistration.
• Press MUTE to turn off the ringer of a handset temporarily. Paging tone continues on
all other handsets.

Web address
Use this feature to view the VTech website address. Web address

1. Press MENU when the handset is not in use.

2. Press or until the handset displays Web address, ECO

then press SELECT. The handset displays the VTech

website address.
www.vtechphones

ECO

.com

ECO

25
Multiple handset use
Join a call in progress
You can use up to two handsets at the same time on an outside call.
You can buy additional expansion handsets (CS6709) for this telephone base. You can
register up to five handsets to the telephone base.

To share an outside call:

• When a handset is already on a call and you would like to join the call, press
or on the other handset.
• To exit the call, press OFF or place the handset in the telephone base or charger.
The call continues until both handsets hang up.

26
Multiple handset use
Intercom
Use the intercom feature for conversations between two handsets. You can buy
additional expansion handsets (CS6709) for this telephone base. You can register up
to five handsets to the telephone base.
1. Press INT on your handset when not in use.
Calling HS X
• If you have only one handset, your handset displays
INT needs 2 HS.
ECO

• If you have two handsets, your handset displays

Calling HS X.
• If you have three or more handsets, your handset displays HS X is calling
Intercom to. Use the dialing keys to enter a destination
handset. Your handset displays Calling HS X.
ECO
The destination handset rings and its screen displays
HS X is calling.
2. To answer the intercom call, press , , INT or any dialing
key (0-9, TONE or QUIET#) on the destination handset. Intercom

Both handsets now display Intercom.

3. To end the intercom call, press OFF or place the handset back ECO

in the telephone base or charger. Both handsets now display

Intercom ended.

• You can cancel the intercom call before it is answered by pressing OFF or INT on the
originating handset.
• If the destination handset does not answer the intercom call within 100 seconds, is
accessing the answering system, on a call or out of range, the originating handset displays
Unable to call and returns to idle mode.
• Press OFF or MUTE on the destination handset to temporarily silence the intercom ringer.
• You can use four handsets on two pairs of intercom calls. For example, when four handsets
are used on two pairs of intercom calls, use the fifth handset for an outside call.
• If there is an incoming call while the originating handset displays Calling HS X,
the intercom request will be stopped and the screen displays Incoming call.

Answer an incoming call during an intercom call

When you receive an outside call during an intercom call, there is an alert tone.
• To answer the outside call, press . The intercom call ends automatically.
• To end the intercom call without answering the outside call, press OFF.
The telephone continues to ring.

27
Multiple handset use
Call transfer using intercom
Use the intercom feature to transfer an outside call to another
Intercom to
system handset.
1. During a call, press INT.
ECO

• If you have two handsets, the outside call is put on hold and
your handset displays Calling HS X.
• If you have three or more handsets, your handset displays Calling HS X
Intercom to. Use the dialing keys to enter a handset number.
The outside call is put on hold and your handset displays
Calling HS X. ECO

The destination handset rings and its screen displays

HS X is calling.
HS X is calling
2. To answer the intercom call on the destination handset, press
, , INT or any dialing key (0-9, TONE or QUIET#).
The outside call is still on hold and both handsets now display ECO

Intercom. You can now have a private conversation with the

destination handset.

• To cancel the intercom call before it is answered, press OFF, Intercom

or INT on your handset.
• If the destination handset does not answer within 100 seconds,
is in use, on a call or is out of range, the originating handset ECO

displays Unable to call and then reconnects to the outside call.

3. From this intercom call, you have the following options:
• You can let the destination handset join you on the outside call in a
three-way conversation. Press and hold INT on the originating handset.
• You can transfer the call. Press OFF, or place your handset back in the telephone
base or charger. Your handset displays Transferred. The destination handset is
then connected to the outside call.
• You can press INT to switch between the outside call (Outside call displays) and
the intercom call (Intercom displays).
• The destination handset can end the intercom call by pressing OFF, or by placing
the handset back in the telephone base or charger. The outside call continues
with the original system handset.

28
Directory
About the directory
The directory can store up to 50 entries which are shared by all
Directory empty
system handsets. Each entry may consist of a phone number up
to 30 digits and a name up to 15 characters.
ECO
• Directory entries are shared by all system handsets.
Any modifications made on one handset apply to all
system handsets.
Directory full
• When you access the directory without records, the screen
displays Directory empty.
• When the directory is full and you try to save an entry, ECO

the screen displays Directory full.

• When you try to save an entry already stored in the directory,
the screen displays Number repeated. Number repeated

• When the telephone number in the directory exceeds 15 digits,

a dash appears after the 14th digit, and then the remaining ECO

digits are shown beginning with a dash, alternately.

• Only one handset can review the directory at a time. When a
handset tries to enter the directory while another handset is Mike Smith
already in it, Not available appears. 12345678901234-

ECO

Mike Smith

-567

ECO

Not available

ECO

29
Directory
Add a directory entry
1. Press MENU when the phone is not in use.
Directory
2. Press or to scroll to Directory, then press SELECT.
3. Press SELECT to choose Add contact. ECO

4. When Enter number displays, use the dialing keys to enter a

number (up to 30 digits).
• Press or to move the cursor to the left or right. Add contact

• Press DELETE to backspace and erase a digit.

ECO

• Press and hold DELETE to erase all digits.

• Press and hold PAUSE to enter a dialing pause
(a P appears).
Enter number
-OR-
_
Copy a number from the redial list by pressing REDIAL. Then ECO

press , or REDIAL repeatedly to find the desired number.

Press SELECT to copy the number.
5. Press SELECT to move on to the name.
Enter name

6. When Enter name displays, use the dialing keys to enter a

name (up to 15 characters). Each time you press a key, the ECO
character on that key appears. Additional key presses produce
other characters on that key. Press the key repeatedly until the
desired character appears. The first character of each word
is capitalized. Mike _

• Press or to move the cursor to the left or right.

• Press 0 to add a space. ECO

• Press DELETE to backspace and erase a character.

• Press and hold DELETE to erase all characters.
7. Press SELECT to confirm. The screen displays Saved and then you
hear a confirmation tone.

30
Directory
Add a directory entry
-OR-
1. Use the dialing keys to enter a number (up to 30 digits) when
Enter number
the phone is not in use. Press SELECT. The handset displays
800-569-9511 _
Enter number.
ECO
• Press or to move the cursor to the left or right.
• Press DELETE to backspace and erase a digit.
• Press and hold DELETE to erase all digits. Enter name

• Press and hold PAUSE to enter a dialing pause

(a P appears). ECO

-OR-
Copy a number from the redial list by pressing REDIAL. Then
press , or REDIAL repeatedly to find the desired number. Mike _
Press SELECT to copy the number.
2. Press SELECT to move on to the name. ECO

3. When Enter name displays, use the dialing keys to enter a

name (up to 15 characters). Each time you press a key, the
character on that key appears. Additional key presses produce
other characters on that key. Press the key repeatedly until the desired
character appears. The first character of each word is capitalized.
• Press or to move the cursor to the left or right.
• Press 0 to add a space.
• Press DELETE to backspace and erase a character.
• Press and hold DELETE to erase all characters.
4. Press SELECT to confirm. The screen displays Saved and then you hear a
confirmation tone.

31
Directory
Review and dial from the directory
Entries are sorted alphabetically.
1. Press when the phone is not in use. The screen displays
Review
Entries in DIR X and then the first entry in the directory.
2. Press or to browse. When the desired entry displays,
ECO
press or to dial.
-OR-
1. Press MENU when the phone is not in use. Entries in DIR

2. Press or to scroll to Directory then press SELECT. 8

3. Press or to scroll to Review and then press SELECT. ECO

The screen displays Entries in DIR X and then the first entry in
the directory.
4. Press or to browse. When the desired entry displays, Mike Smith
press or to dial. 800-595-9511

ECO

Alphabetical search
To start an alphabetical search:
1. Press when the phone is not in use. The screen displays Entries in DIR X
and then the first entry in the directory.
-OR-
i. Press MENU when the phone is not in use.
ii. Press or to scroll to Directory, then press SELECT.
iii. Press or to scroll to Review, then press SELECT. The screen displays
Entries in DIR X and then the first entry in the directory.
2. Use the dialing keys to enter the letter associated with the name. For example,
if you have entries for Jenny, Jessie, Kristen and Laura in your directory, press 5
(JKL) once to see Jenny (when Jenny displays, press to see Jessie), twice to
see Kristen, or three times to see Laura. If there is no name entry matching your
search, the next closest match in alphabetical order appears. If necessary, press
or to browse.

32
Directory
Edit a directory entry
1. Search for the desired entry in the directory (see Edit number
Review and dial from the directory or Alphabetical search
800-595-9511 _
on page 32).
ECO
2. When the desired entry appears, press SELECT. The screen
displays Edit number and the stored number.
3. Use the dialing keys to edit the number.
Edit name
• Press DELETE to backspace and erase a digit.
• Press and hold DELETE to erase the entire entry.
ECO

• Press or to move the cursor to the left or right.

• Press and hold PAUSE to insert a dialing pause (a P appears).
4. Press SELECT to move on to edit the name. The screen Mike Smith _

displays Edit name and then the stored name.

5. Use the dialing keys to edit the name (up to 15 characters). ECO

Additional key presses show other characters of that

particular key.
• Press DELETE to backspace and erase a character.
• Press and hold DELETE to erase the entire entry.
• Press or to move the cursor to the left or right.
• Press 0 to add a space.
6. Press SELECT to confirm. The screen displays Saved and then Delete contact?

you hear a confirmation tone. 800-595-9511

ECO

Delete a directory entry

1. Search for the desired entry in the directory (see
Deleting...
Review and dial from the directory or Alphabetical search
on page 32).
2. When the desired entry appears, press DELETE. The screen
ECO

displays Delete contact? and the number.

3. Press SELECT to confirm. The screen displays Deleting ... and
then Contact deleted. You hear a confirmation tone. Contact deleted

ECO

33
Directory
Speed dial
You can copy up to 9 directory entries into the speed dial locations (0 and 2-9) so that
you can dial these numbers using fewer keys than usual.
The speed dial memory locations are stored in the telephone base and are shared by
all handsets. Changes made to the speed dial entries on one handset apply to all.

Assign a speed dial entry

1. Press MENU when the phone is not in use.
0:<Unassigned>
2. Press or to scroll to Directory, then press SELECT.
3. Press or to scroll to Speed dial, then press SELECT. ECO

4. Press or or the dialing keys (0 or 2-9) to choose the

desired speed dial location.
5. Press SELECT. The screen displays Copy from DIR... Copy from DIR...

and then the first entry in the directory.

6. Press or to browse to the desired entry. ECO

-OR-
Use the alphabetical search to find the desired entry
Mike Smith
(see page 32).
800-595-9511
7. Press SELECT to save. You hear a confirmation. The name
(up to 12 characters) appears in the selected speed ECO

dial location.

• If the directory is empty, when you press SELECT in Step 5,

the screen displays Directory empty. 0:Mike Smith

• If the speed dial location you selected is occupied, the new

directory entry you selected replaces the old one. Take caution ECO
not to replace entries you do not wish to delete from the speed
dial locations.

34
Directory
Reassign a speed dial entry
1. Press MENU when the phone is not in use.
Directory
2. Press or to scroll to Directory, then press SELECT.
3. Press or to scroll to Speed dial, then press SELECT. ECO

4. Press or , or use the dialing keys to choose the speed dial

location you want to reassign.
5. Press SELECT twice. The screen displays Reassign SD. Speed dial

6. Press SELECT. The screen displays Copy from DIR... and

then the first entry of the directory. ECO

7. Press or to browse to the desired entry.

-OR-
Reassign SD
Use the alphabetical search to find the desired entry
(see page 32).
ECO

8. Press SELECT to save. You hear a confirmation. The name (up

to 12 characters) appears in the selected speed dial location.

Copy from DIR...

Dial a speed dial number

• Press and hold a dialing key (0 or 2-9) to dial the number stored ECO

in the corresponding speed dial location.

When the speed dial location is empty, the screen displays the speed
dial list.
See Assign a speed dial entry on page 34 to add a new entry.

35
Directory
Delete a speed dial entry
1. Press MENU when the phone is not in use.
Directory

2. Press or to scroll to Directory, then press SELECT.

3. Press or to scroll to Speed dial, then press SELECT. ECO

4. Press or , or use the dialing keys to choose the desired

speed dial location, then press DELETE. The screen displays
Clear SD #X? Speed dial

5. Press SELECT to confirm. You hear a confirmation tone.

ECO
Deleting the speed dial entries does not affect the entries in
the directory.

Clear SD #X?

ECO

36
Caller ID
About caller ID
This product supports caller ID services provided by most telephone service providers.
Depending on your service subscription, you may see the caller’s number, or the
caller’s name and number that are sent by your telephone service provider after the
first or second ring. Caller ID allows you to see the name, number, date and time
of calls.

Information about caller ID with call waiting

Caller ID with call waiting lets you see the name and telephone number of the caller
before answering the telephone, even while on another call.
It may be necessary to change your telephone service to use this feature. Contact your
telephone service provider if:
• You have both caller ID and call waiting, but as separate services (you may need to
combine these services).
• You have only caller ID service, or only call waiting service.
• You do not subscribe to caller ID or call waiting services.
There are fees for caller ID services. In addition, services may not be available in
all areas.
This product can provide information only if both you and the caller are in areas
offering caller ID service and if both telephone service providers use compatible
equipment. The time and date, along with the call information, are from the telephone
service provider.
You can use this product with regular caller ID service, or you can use this product’s
other features without subscribing to caller ID or combined caller ID with call
waiting service.

37
Caller ID
Caller ID log
If you subscribe to caller ID service, information about each caller will appear after the
first or second ring. If you answer a call before the caller information appears on the
screen, it will not be saved in the caller ID log.
• The caller ID log stores up to 50 entries. Each entry has up to 24 digits for the phone
number and 15 characters for the name. If the telephone number has more that
15 digits, only the last 15 digits appear. If the name has more than 15 characters,
only the first 15 characters are shown and saved in the caller ID log.
• You can review, redial and copy an entry into the directory.
• Entries appear in reverse chronological order.
• When the caller ID log is full, the oldest entry is deleted to make room for new
incoming call information.
• XX missed calls displays when you have incoming calls that have not
been answered.
• Call log empty displays when you access the caller ID log without records.
• Caller ID log entries are shared by all system handsets. Any deletions made on one
handset are reflected on all other handsets.
• Only one handset can review the caller ID log at a time. If a handset tries to enter the
caller ID log while another handset is already in it, Not available displays.

• For caller ID log entries with numbers between 16 and 24 digits, in order to view the
entire number, you must save the entry to the directory (see page 41).
• If the phone number has more than 24 digits, it will not be saved or shown in the
caller ID log.

Missed call indicator

When you have incoming calls that have not been answered, XX missed calls
the handset displays XX missed calls.
Each time you review a caller ID log entry marked NEW,
ECO
the number of missed calls decreases by one.
When you have reviewed all the missed calls, the missed call 10:15 P M 12/18
indicator no longer displays.
Mike Smith
If you do not want to review the missed calls one by one, 595-9511
press and hold CANCEL on the idle handset to erase the missed
call indicator. All the entries are then considered old and kept in ECO

the caller ID log. NEW

10:15 P M 12/18

38
Caller ID
Memory match
When the incoming telephone number matches the last seven digits of a telephone
number in your directory, the name that appears on the screen matches the
corresponding name in your directory.
For example, if Linda Jones calls, her name appears as Linda if this is how you
entered it into your directory.

The number shown in the caller ID log is in the format sent by the telephone service
provider. The telephone service provider usually delivers 10-digit phone numbers (area
code plus telephone number). If the phone number of the caller does not match a number
in your directory, the name will appear as it is delivered by the telephone service provider.

Review and dial from the caller ID log

1. Press CID when the phone is not in use. The handset displays
Caller ID log
the first entry in the caller ID log.
2. Press or to browse.
ECO

3. When the desired entry displays, press or to call.

-OR-
1. Press MENU when the phone is not in use. Review

2. Press or to scroll to Caller ID log then press SELECT.

3. Press SELECT to choose Review. ECO

4. The handset displays the first entry in the caller ID log.

Press or to browse.
Mike Smith
5. When the desired entry displays, press or to call.
800-595-9511

You hear two beeps when you reach the beginning or end of the ECO
caller ID log.
10:15 P M 12/18

39
Caller ID
View dialing options
Although the caller ID log entries received have
Mike Smith
10 digits (the area code plus the seven-digit number),
800-595-9511
in some areas, you may dial only the seven digits, or a 1
plus the seven digits, or a 1 plus the area code plus the ECO

seven digits. You can change the number of digits that you
dial from the caller ID log and store the new number to the 10:15 P M 12/18
directory.
Press # 1-800-595-9511
While reviewing the caller ID log, press QUIET# Press # 595-9511

repeatedly to show different dialing options for local Press # 1-595-9511

Press # 800-595-9511
and long distance numbers before dialing or saving the -OR-
telephone number in the directory. Press 1 1-800-595-9511
Press 1 800-595-9511
Press 1 repeatedly if you need to add or remove 1 in
front of the telephone number before dialing or saving it
in the directory.
When the number is shown in the correct format for dialing,
press or to dial.

40
Caller ID
Save a caller ID log entry to the directory
1. Press CID when the phone is not in use.
-OR-
Press MENU when the phone is not in use. Press or to scroll to Caller ID log.
Then press SELECT twice.
2. Press or to scroll to the desired entry, then press SELECT.
Edit number
The screen displays Edit number and the stored number.
800-595-9511
3. Use the dialing keys to edit the number.
ECO

• Press DELETE to backspace and erase a digit.

• Press and hold DELETE to erase the entire entry.
• Press or to move the cursor to the left or right.
• Press and hold PAUSE to insert a dialing pause (a P appears).
4. Press SELECT to move on to edit the name. The screen Edit name
displays Edit name.
5. Use the dialing keys to enter the name (up to 15 characters).
ECO
Additional key presses show other characters of that
particular key.
• Press DELETE to backspace and erase a character.
• Press and hold DELETE to erase the entire entry.
• Press or to move the cursor to the left or right.
• Press 0 to add a space.
6. Press SELECT to confirm. The screen displays Saved and then you hear a
confirmation tone.

If you try to save an entry without caller ID information, the screen displays
Unable to save and you hear two beeps.

41
Caller ID
Delete the caller ID log entries
To delete an entry:
1. When in the caller ID log, press or to browse.
2. Press DELETE to delete the selected entry. The screen displays Deleting...
and then you hear a confirmation tone.
To delete all entries:
1. Press MENU when the phone is not in use.
Delete all?
2. Press or to scroll to Caller ID log, then press SELECT.
3. Press or to scroll to Del all calls, then press SELECT. ECO

4. The screen displays Delete all? Press SELECT to confirm.

The screen displays Deleting... and then you hear a
confirmation tone.

Caller ID log screen messages

Displays When
PRIVATE NAME The caller is blocking the name information.
PRIVATE NUMBER The caller is blocking the telephone number information.
PRIVATE CALLER The caller is blocking the name and number information.
UNKNOWN NAME This caller’s name is unavailable.
UNKNOWN NUMBER This caller’s number is unavailable.
UNKNOWN CALLER No call information is available about this caller.
LONG DISTANCE It is a long distance call.
-OR-
L (before the caller’s number)

42
Answering system settings
Answering system
Use the answering system menu of a cordless handset to turn on or off the answering
system, message alert tone or call screening, set up the announcement message, or
change the number of rings, remote access code or message recording time.
You may also turn on or off the answering system at the telephone base.

Announcement
The telephone is preset with a greeting that answers calls with “Hello, please leave
a message after the tone.” You can use this preset announcement, or replace it with
your own.

Record your own announcement

1. Press MENU when the phone is not in use.
Announcement
2. Press or to scroll to Answering sys, then press SELECT.
3. Press SELECT to choose Announcement. The handset ECO

displays Play [2] Del [3] Rec [7] and it announces, “To play,
press 2. To record, press 7.”
4. Press 7. The handset announces, “Record after the tone.
Play Del Rec
Press 5 when you are done.” and it displays Recording...
[2] [3] [7]
Stop [5].
ECO
5. After the tone, speak towards the handset microphone
to record your own announcement.
6. Press 5 when done. The handset plays back the recorded
announcement. Press 5 or OFF to stop the playback at Recording... Stop

any time. [5]

ECO
• Your announcement can be up to 90 seconds in length.
• The system does not record any announcement shorter than
two seconds.

43
Answering system settings
Play the announcement
1. Press MENU when the phone is not in use. Play Del Rec
2. Press or to scroll to Answering sys, then press SELECT. [2] [3] [7]

3. Press SELECT to choose Announcement. The handset ECO

displays Play [2] Del [3] Rec [7] and it announces, “To play,
press 2. To record, press 7.”
4. Press 2 to play the current announcement at the speakerphone.
The screen displays Playing... Stop [5]. Playing... Stop

[5]
• Press /VOLUME to decrease or /VOLUME to increase the
listening volume. ECO

• Press 5 or OFF to stop the playback at any time.

• Press to switch between the speakerphone and the
handset earpiece.

Delete your announcement

1. Press MENU when the phone is not in use.
Play Del Rec

2. Press or to scroll to Answering sys, then press SELECT. [2] [3] [7]

3. Press SELECT to choose Announcement. The handset ECO

displays Play [2] Del [3] Rec [7] and it announces, “To play,
press 2. To record, press 7.
4. Press 3 or DELETE to delete your own recorded Annc deleted
announcement. The handset announces, “Announcement
deleted.” and it displays Annc deleted. You hear a
confirmation tone. ECO

When your announcement is deleted, calls are answered with the

default announcement.

44
Answering system settings
Answer on/off
The answering system must be turned on to answer and record messages.
When the answering system is turned on, the ANS ON/OFF light on the telephone
base turns on and ANS ON displays on the handset.

To turn on or off with the telephone base:

• Press ANS ON/OFF to turn the built-in answering system on
or off when the phone is not in use.
When the answering system is turned on, it announces, “Calls
will be answered.” When the answering system is turned off,
it announces, “Calls will not be answered.”

To turn on or off with a handset:

1. Press MENU when the phone is not in use.
Answering sys

2. Press or to scroll to Answering sys, then press SELECT.

3. Press or to scroll to Answer on/off, then press SELECT. ECO

4. Press or to choose Answer: On or Answer: Off,

then press SELECT to confirm your selection. You hear a
confirmation tone. Answer on/off

ECO

Answer: On

ECO

45
Answering system settings
Call screening
Use this feature to choose whether incoming messages can be
Ans sys setup
heard while they are being recorded.

To turn this feature on or off: ECO

1. Press MENU when the phone is not in use.

2. Press or to scroll to Answering sys, then press SELECT.
Call screening
3. Press or to scroll to Ans sys setup, then press SELECT.
4. Press SELECT to choose Call screening. ECO

5. Press or to choose Screening: On or Screening: Off,

then press SELECT to confirm your selection. You hear a
confirmation tone.
Screening: On

Number of rings ECO

You can set the answering system to answer an incoming call

after two, three, four, five or six rings; or toll saver. With toll saver
selected, the answering system answers after two rings when you
have new messages, or after four rings when you have no new
Ans sys setup
messages. This enables you to check for new messages and
avoid paying unnecessary long distance charges if you are
calling from outside your local area. ECO

1. Press MENU when the phone is not in use.

2. Press or to scroll to Answering sys, then press SELECT.
# of rings
3. Press or to scroll to Ans sys setup, then press SELECT.
4. Press or to scroll to # of rings, then press SELECT. ECO

5. Press or to choose 6, 5, 4, 3, 2 or Toll saver,

then press SELECT to confirm your selection. You hear a
confirmation tone.
3

ECO

46
Answering system settings
Remote access code
A two-digit security code is required to access the answering
Ans sys setup
system remotely from any touch-tone telephone. The preset code
is 19. You can set the code from 00 to 99.
ECO
1. Press MENU when the phone is not in use.
2. Press or to scroll to Answering sys, then press SELECT.
3. Press or to scroll to Ans sys setup, then press SELECT. Remote code

4. Press or to scroll to Remote code, then press SELECT.

5. Use the dialing keys (0-9) to enter a two-digit number, ECO

or press or to scroll to a desired two-digit number.

Then press SELECT to confirm your selection. You hear a
confirmation tone.
Remote code

19

Message alert tone ECO

When the message alert tone is set to on, and there is at least one
new message, the telephone base beeps every 10 seconds.

To turn this feature on or off:

Ans sys setup

1. Press MENU when the phone is not in use.

2. Press or to scroll to Answering sys, then press SELECT. ECO

3. Press or to scroll to Ans sys setup, then press SELECT.

4. Press or to scroll to Msg alert tone, then press SELECT.
Msg alert tone
5. Press or to choose Tone: On or Tone: Off, then
press SELECT to confirm your selection. You hear a
confirmation tone. ECO

• The answering system must be turned on for the message alert

tone to be functional.
• Press any key on the telephone base (except FIND HANDSET) Tone: Off

to temporarily silence the message alert tone.

ECO

47
Answering system settings
Recording time
You can set the recording time limit for each incoming message.
Ans sys setup
1. Press MENU when the phone is not in use.
2. Press or to scroll to Answering sys, then press SELECT. ECO

3. Press or to scroll to Ans sys setup, then press SELECT.

4. Press or to scroll to Recording time, then press SELECT.
Recording time
5. Press or to choose 3 minutes, 2 minutes or 1 minute,
then press SELECT to confirm your selection. You hear a
confirmation tone. ECO

3 minutes

ECO

48
Answering system operation
Answering system and voicemail
Your telephone has separate indicators for two different types of voice messages:
those left on its built-in answering system and those left at your service provider’s
voicemail. Your telephone’s built-in answering system messages and voicemail
messages are separate. Each alerts you to new messages differently.
• If XX new messages displays on the handsets and the
XX new messages
message window on the telephone base flashes, there are new
messages recorded on the built-in answering system. To listen
to the messages recorded, press MENU twice on a handset ECO

(page 52), or press /PLAY on the telephone base (page 52).

10:15 P M 12/18
• If New voicemail and display on the handsets, your
telephone service provider is indicating that it has new voicemail XX new messages
for you. To listen to your voicemail, press and hold 1 on
your handset. See Voicemail number on page 16 to set your
voicemail number. ECO

Some service providers bundle or combine multiple services like 10:15 P M 12/18
voicemail and call waiting, so you may not be aware that you have
voicemail. To check what services you have and how to access them,
contact your telephone service provider.
To use your voicemail service rather than your answering system, turn off your
answering system. To use your answering system rather than your voicemail service,
contact your telephone service provider to deactivate your voicemail service.

Using the answering system and voicemail together

You can also use your telephone answering system and voicemail together by setting
your built-in answering system to answer before voicemail answers as described
below. To learn how to program your voicemail settings, contact your telephone service
provider. Then, if you are on a call, or if the answering system is busy recording
a message and you receive another call, the second caller can leave a voicemail
message.
Set your answering system to answer calls at least two rings earlier than your
voicemail is set to answer. For example, if your voicemail answers after six rings, set
your answering system to answer after four rings. Some voicemail providers may
program the delay before answering calls in seconds instead of rings. In this case,
allow six seconds per ring when determining the appropriate setting.

49
Answering system operation
Message capacity
The answering system can record and store up to 99 messages. Each message can
be up to three minutes in length (see page 48 to change). The total storage capacity
for the announcement, messages and memos is approximately 14 minutes. The actual
recording time depends on individual message characteristics. Messages remain
available for replay until you delete them.
When F and number of messages are flashing alternately on the message window
and the handsets display Rec mem full, then the memory is full. You cannot turn on
the answering system and record new messages until some old messages have
been deleted.

New message indication

When there are new answering system messages, the handset XX new messages
displays XX new messages, and the message window on the
telephone base flashes.
ECO
If the message alert tone is turned on, the telephone base
beeps every 10 seconds when there are messages that have
10:15 P M 12/18
not been reviewed.

50
Answering system operation
Call screening

To screen a call at the telephone base:

If the answering system and call screening are on (see Call screening on page 46),
the announcement and the incoming message broadcast at the telephone base while
the call is answered by the answering system.
Options while a message is being recorded:
• Press VOL+ or VOL- to adjust the call screening volume.
• Press /STOP to temporarily turn off the call screening.
• Press /PLAY or VOL+ to temporarily turn on the call screening if it is set to off.

To screen a call at a handset:

If the answering system is on and your answering system is recording a message, the
handset displays To screen call and press [SELECT] alternately. Press SELECT to
screen the call on your handset. The handset displays the caller ID information. If you
do not subscribe to caller ID service, the handset displays Screening...
Options while a message is being recorded:
• Press /VOLUME or /VOLUME to adjust the call screening volume.
• Press to switch between the handset speakerphone and the handset earpiece.

Call intercept
If you want to talk to the person whose message is being recorded, press or on
the handset.

51
Answering system operation
Message playback
If you have new messages, the telephone plays only the new messages (oldest first).
If there are no new messages, the telephone plays back all messages (oldest first).
When playback begins, you hear the total number of messages followed by the day and time
of the message. After the last message, the telephone announces, “End of messages.”

To play messages at the telephone base:

Press /PLAY when the telephone is not in use.
Options during playback:
• Press VOL+ or VOL- to adjust the speaker volume.
• Press /SKIP to skip to the next message.
• Press /REPEAT to repeat the playing message. Press /REPEAT twice to listen to
the previous message.
• Press X/DELETE to delete the playing message. The system announces,
“Message deleted,” and then advances to the next message.
• Press /STOP to stop the playback.

To play messages with a handset:

1. Press MENU when the telephone is not in use. The screen Repeat Del Skip
displays Play messages.
[4] [3] [6]

2. Press SELECT. When you have messages, the handset displays

ECO
XX New XX Old and then Repeat [4] Del [3] Skip [6] and
announces the total number of messages. When there is no 1/13
10:15 P M
message in the answering system, the handset displays
No message and announces, “You have no message.”
Options during playback:
• Press /VOLUME or /VOLUME to adjust the speaker volume.
• Press to switch between the speakerphone and the handset earpiece.
• Press 6 to skip to the next message.
• Press 4 to repeat the playing message. Press 4 twice to listen to the previous message.
• Press 3 or DELETE to delete the playing message. The handset announces,
“Message deleted.” The system advances to the next message.
• Press OFF to stop the playback.

• Only one handset or the telephone base can access the answering system at a time.
• During message playback, if there is an incoming call or another handset makes a call,
message playback will be stopped.
52
Answering system operation
Delete all messages
You can only delete old (reviewed) messages. You cannot delete new messages until you
review them. You cannot retrieve deleted messages.

To delete all messages with the telephone base:

1. Press X/DELETE when the phone is not in use. The system announces, “To delete all
old messages, press DELETE again.”
2. Press X/DELETE immediately. The system announces, “All old messages deleted.”
If you do not have old messages, the system announces, “You have no old message.”

To delete all messages with a handset:

1. Press MENU when the phone is not in use.
2. Press or to scroll to Answering sys, then press SELECT.
3. Press or to scroll to Delete all old, then press SELECT. The handset displays
Delete all msg? If you do not have old messages, the handset displays
No old messages.
4. Press SELECT to confirm your selection. The handset displays Deleting ... and then
No old messages. You hear a confirmation tone.

Record, play or delete memos

Memos are your own recorded messages used as reminders for yourself or others using
the same answering system. You can record your own memos using a system handset.
Playback and delete them in the same way as incoming messages.
To record a memo:
1. Press MENU when the phone is not in use.
2. Press or to scroll to Answering sys, then press SELECT.
3. Press or to scroll to Record memo, then press SELECT. The handset displays
Recording... Stop [5] and announces, “Record after the tone. Press 5 when you are done.”
4. Speak towards the handset microphone after the tone.
5. Press 5 or OFF when you finish recording. The handset announces, “Recorded.”

• If you record a memo when the answering system memory is full, the system
announces, “Memory is full.”
• Each memo can be up to three minutes in length and memos shorter than two second
are not recorded.
• When the answering system has less than three minutes of recording time left, the
system announces, “Less than three minutes to record,” and displays Rec mem low.
53
Answering system operation
Message window displays

Window display Description

0 No messages.

1-99 The total number of old messages and memos recorded.

The message number currently playing.

0-99 (flashing) The total number of new messages recorded, or the current
message number during new message playback.
The clock needs to be set.

1-99 & F (alternating) The answering system memory is full with total number of
messages recorded.

1-8 The telephone base speaker volume level while adjusting.

0-6 The telephone base ringer level while adjusting.

-- The answering system is answering a call, or recording a memo

or announcement.
The handset is on a call, or in the directory or caller ID log.
The answering system is being accessed remotely.

54
Answering system operation
Remote access
A two-digit security code is required to access the answering system remotely from
any touch-tone telephone. The preset code is 19. See Remote access code on
page 47 to change it.
1. Dial your telephone number from any touch-tone telephone.
2. When the answering system answers, enter the two-digit remote access code.
3. Then you can enter one of the following remote commands.

Command Description
1 Play all messages.
2 Play only new messages.
3 Delete the current message (during playback).
33 Delete all old messages.
4 Repeat the current message (during playback).
5 Stop.
*5 Hear a list of remote commands.
6 Skip to the next message (during playback).
*7 Record a new announcement.
8 End the call.
0 Turn the answering system on or off.

4. Hang up or press 8 to end the call.

• If you do not press any key after you enter the remote access code, all new messages
play. If there are no new messages, all old messages play.
• Once the new messages have played, the telephone announces the help menu
options. If you do not press any key within 20 seconds, the remote access call
automatically disconnects.
• When the answering system is turned off, the telephone answers after 10 rings, and
announces, “Please enter your remote access code.”
• When the memory is full, the answering system answers incoming calls after 10 rings
and announces, “Memory is full. Enter your remote access code.”

55
Appendix
Expand your telephone system
Your telephone base can support up to five handsets. Each handset must be registered
to the telephone base before use. The handsets provided within your product package
are already registered as HANDSET 1 and so forth. You can add new handsets
(CS6709, purchased separately) to your telephone base. Additional handsets are
assigned numbers in the sequential order they are registered (up to HANDSET 5).

Add and register a handset

When first purchased, each expansion handset displays To register HS... and
...see manual alternately. You may need to charge the handset before registering to
the telephone base. For more details on battery charging, see the table on page 4.

To register a handset:
1. Place the new/non-registered handset in the telephone base.

Do not place the handset

in the charger.
2. After about 10 seconds, the handset displays
Registering... When the registration
process completes, the handset displays Registered and you hear a confirmation
tone. The registration process takes about 90 seconds to complete.

If the registration fails, the handset displays Failed, and then To register HS... and
...see manual alternately, remove the handset from the telephone base and place it
back in. Try the registration process again.

• You cannot register a handset if any other system handset is in use.

• Only one handset can register to the telephone base at a time.

56
Appendix
Replace a handset
If you want to replace a handset, or reassign the designated handset number of
a registered handset, you must deregister all handsets that are registered to the
telephone base. Then register each handset individually.
To make deregistration easier, read all of the instructions below before you begin.

To deregister all handsets:

1. Press and hold FIND HANDSET on the telephone base for about 10 seconds until
the IN USE light on the telephone base turns on and starts to flash.
2. Immediately press FIND HANDSET again. You must press FIND HANDSET
while the IN USE light is still flashing. The IN USE light flashes for approximately
five seconds.
3. All handsets display To register HS... and ...see manual alternately when the
deregistration process completes. The deregistration process takes about
10 seconds to complete.
To register the handset(s) to the telephone base again, follow the registration
instructions on the previous page.

• You cannot deregister all handsets if any other system handset is in use.
• If deregistration fails, you may need to reset the system and try again. To reset, unplug
the power from the telephone base and plug it back in.
• Even if the battery is depleted, you can still deregister all handsets by following the steps
above. After the handset is charged for at least 10 minutes, the handset alternately
shows To register HS... and ...see manual.

57
Appendix
Screen messages

Call log empty There are no caller ID log entries.

Calling HS X You are calling another handset (for intercom calls).

(for models with two or more
handsets only)

Contact deleted A directory entry is deleted.

Directory empty There are no directory entries.

Directory full The directory is full. You cannot save any new entry unless you
delete some current entries.

Ended You have just ended a call.

Failed The handset registration is not successful.

HS X is calling Another handset is calling (for intercom calls).

(for models with two or more
handsets only)

Incoming call There is an incoming call.

INT needs 2 HS Two handsets are required for an intercom call.

Intercom The handset is on an intercom call.

Intercom ended The intercom call has just ended.

Intercom to You have started the intercom process or started transferring a

call, and need to enter the desired handset number.
(for models with three or more
handsets only)

Line in use A system handset or another telephone on the same line is

in use.

Low battery The battery needs to be recharged.

Message deleted The message in the answering system is deleted.

Microphone on MUTE is turned off and the person on the other end can
hear you.

Muted You have turned off the handset microphone. The other party
cannot hear you but you can hear the other party.

New voicemail There are new voicemail message(s) from your telephone
service provider.

No battery You place the handset in the telephone base or charger without
installing a battery in it.

No line There is no telephone line connected.

No message There are no message in the answering system.

58
Appendix
Screen messages
No old messages There are no old messages in the answering system. You have
no old messages to be deleted.

Not available Another handset is already in the directory, caller ID log, or

accessing the answering system.

Number repeated The telephone number you have entered is already stored in
the directory.

Out of range or The telephone base has lost power, or the handset is out
no pwr at base of range.

Phone The handset is on a call.

Put in charger The battery is very low. Put the handset in the telephone base
or charger for recharging.

Quiet mode off The quiet mode is turned off.

Quiet mode on The quiet mode is turned on.

Rec mem full The answering system has no recording time left.

Rec mem low The answering system has less than three minutes of recording
time left.

Registering... The handset registration is in progress.

Ringer muted The handset ringer is muted temporarily during an incoming call.

Ringer off The handset ringer is turned off.

Saved Your selection has been saved.

Speaker The handset speakerphone is in use.

To screen call The system is recording a message. Press SELECT to screen a

call on a handset.
press [SELECT]

To register HS... Screen display on a non-registered handset.

...see manual

Transferred You have transferred an outside call to another cordless

handset.

Unable to call The handset is out of range while on a call.

Failed phone call (the telephone line is in use).
Failed intercom call (there are already two handsets being used).

XX missed calls There are new calls in the caller ID log.

XX new messages There are new messages in the answering system.

** Paging ** All system handsets are being paged.

59
Appendix
Handset and telephone base indicators
Handset lights

On when the handset speakerphone is in use.

CHARGE On when the handset is charging in the telephone base or charger.

Telephone base lights

IN USE On when the telephone line is in use.

On when the answering system is answering a call.
On when you are registering a handset.
Flashes quickly when there is an incoming call.
Flashes when another telephone sharing the same line is in use.
Flashes when you are deregistering all handsets.

ANS ON/OFF On when the answering system is turned on.

Handset icons

The battery icon flashes when the battery is low and needs charging.

The battery icon animates when the battery is charging.

The battery icon becomes solid when the battery is fully charged.

The handset ringer is turned off.

There are new voicemail received from the telephone service provider.

1/13 The message number currently playing and total number of new/old
messages recorded.

ANS ON The answering system is turned on.

ECO The ECO mode activates automatically to reduce power consumption whenever the
handset is synchronized with the telephone base.

NEW The entry you are reviewing is new in the caller ID log.

60
Appendix
Battery
It takes up to 11 hours for the battery to be fully charged. When it is fully charged, you can expect
the following performance:

Operation Operating time

While in handset use (talking*) Up to 7 hours
While in speakerphone mode (talking*) Up to 3.5 hours
While not in use (standby**) Up to 5 days

* Operating times vary depending on your actual use and the age of the battery.
** Handset is not charging or in use.

The battery needs charging when:

• A new battery is installed in the handset.
• The handset beeps every 50 seconds while on a call.
• The handset beeps and Low battery displays on the handset.
• Put in charger displays on the handset.
• A battery is properly installed and the screen is blank.

CAUTION:
To reduce the risk of fire or injury, read and follow these instructions:
• Use only the batteries provided or equivalent. To order a replacement, visit our website at
www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com
or call 1 (800) 267-7377.
• Do not dispose of the batteries in a fire. Check with local waste management codes for special
disposal instructions.
• Do not open or mutilate the batteries. Released electrolyte is corrosive and may cause burns or injury to
the eyes or skin. The electrolyte may be toxic if swallowed.
• Exercise care in handling batteries in order not to create a short circuit with conductive materials.
• Charge the batteries provided with or identified for use with this product only in accordance with the
instructions and limitations specified in this manual.
• Observe proper polarity orientation between the battery and metallic contacts.
• To prevent fire or shock hazard, do not expose this product to water or any type of moisture.

61
Appendix
Troubleshooting
If you have difficulty with your telephone, please try the suggestions below. For customer
service, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada,
go to www.vtechcanada.com or call 1 (800) 267-7377.
My telephone does not work at all.
• Make sure the battery is installed and charged correctly (page 3). For optimum daily
performance, return the handset to the telephone base or charger after use.
• Make sure the power adapter is securely plugged into an outlet not controlled by a wall switch.
• Make sure the telephone line cord is plugged firmly into the telephone base and the wall jack.
• Unplug the electrical power to the telephone base. Wait for approximately 15 seconds,
then plug it back in. Allow up to one minute for the cordless handset and telephone base
to synchronize.
• Charge the battery in the handset for up to 11 hours.
• If the battery is completely depleted, charge the handset for at least 30 minutes before use
(page 4).
• Remove and install the battery again. If that still does not work, it may be necessary to
purchase a new battery.
• Disconnect the telephone base from the telephone wall jack and plug in a working telephone.
If the other telephone does not work, the problem is probably in the wiring or telephone
service. Contact your telephone service provider.

There is no dial tone.

• Try all the above suggestions.
• Move the handset closer to the telephone base. It may be out of range.
• The telephone line cord may be defective. Install a new telephone line cord.
• Disconnect the telephone base from the telephone wall jack and connect a different
telephone. If there is no dial tone on this telephone either, the problem is in your wiring or
telephone service. Contact your telephone service provider.
• If you have changed your telephone service to digital service from a cable company or a VoIP
service provider, the telephone line may need to be rewired to allow all existing telephone
jacks to work. Contact your service provider for more information.

I cannot dial out.

• Try all the above suggestions.
• Make sure there is a dial tone before dialing. It is normal if the handset takes a second or two
to synchronize with the telephone base before producing a dial tone. Wait an extra second
before dialing.
• If other telephones in your home are having the same problem, the problem is in the wiring or
telephone service. Contact your telephone service provider (charges may apply).
• Eliminate any background noise. Mute the cordless handset before dialing, or dial from
another room in your home with less background noise.
• If you have changed your telephone service to digital service from a cable company or a VoIP
service provider, the telephone line may need to be rewired to allow all existing telephone
jacks to work. Contact your service provider for more information.
62
Appendix
Troubleshooting
To register HS... and ...see manual appear alternately on the handset and it does
not work at all.
• The handset may be deregistered from the telephone base. Refer to Add and register a
handset on page 56 to register the handset to the telephone base.

My cordless handset isn’t performing normally.

• Make sure you plug the power cord securely into the telephone base. Plug the power adapter
into a different, working electrical outlet without a wall switch.
• Move the cordless handset closer to the telephone base. You may have moved out of range.
• Reset the telephone base. Unplug the electrical power. Wait for 15 seconds then plug it back
in. Allow up to one minute for the cordless handset and telephone base to reset.
• Other electronic products such as HAM radios and other DECT phones can cause
interference with your cordless phone. Try installing your phone as far away as possible
from these types of electronic devices.

Low battery shows on the handset screen.

• Place the handset in the telephone base or charger for recharging.
• Remove and install the battery again and use it until fully depleted, then charge the handset
in the telephone base or charger for up to 11 hours.
• If the above measures do not correct the problem, replace the battery.

The battery does not charge in the handset or the handset battery does not
accept charge.
• Make sure the handset is placed in the telephone base or charger correctly.
• Remove and install the battery again, then charge for up to 11 hours.
• If the battery is completely depleted, charge the handset for at least 30 minutes before use
(page 4).
• The battery may be defective. Purchase a new battery.

The CHARGE light is off.

• Clean the charging contacts on the handset, telephone base and/or charger each month with
a pencil eraser or a dry non-abrasive fabric.
• Make sure the power adapter and telephone line cord are plugged in properly (page 2).
• Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to one
minute for the handset and telephone base to reset.

63
Appendix
Troubleshooting
The telephone does not ring when there is an incoming call.
• Make sure the ringer volume of the handset and telephone base are not set to off (page 11
and page 12).
• Make sure the telephone line cord and power adapter are plugged in properly (page 2).
• The handset may be too far from the telephone base. Move it closer to the telephone base.
• There may be too many extension phones on the telephone line to allow all of them to ring
simultaneously. Unplug some of them.
• If other telephones in your home are having the same problem, the problem is in the wiring or
telephone service. Contact your telephone service provider (charges may apply).
• Other electronic products such as HAM radios and other DECT phones can cause
interference with your cordless phone. Try installing your phone as far away as possible
from these types of electronic devices.
• Test a working telephone at the telephone wall jack. If another telephone has the same
problem, the problem is in the telephone wall jack. Contact your telephone service provider
(charges may apply).
• The telephone line cord may be defective. Install a new telephone line cord.
• Remove and install the battery again and place the handset in the telephone base.
• Wait for the handset to synchronize with the telephone base. Allow up to one minute for this
to take place.

64
Appendix
Troubleshooting
There is interference during a telephone conversation.
My calls fade out when I am using the cordless handset.
• The handset may be out of range. Move it closer to the telephone base.
• If you subscribe to high-speed Internet service (DSL - digital subscriber line) through
your telephone line, you must install a DSL filter between the telephone line cord and
the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL
interference. Contact your DSL service provider for more information about DSL filters.
• Appliances or other cordless telephones plugged into the same circuit as the telephone base
can cause interference. Try moving the appliance or telephone base to another outlet.
• Other electronic products such as HAM radios and other DECT phones can cause
interference with your cordless phone. Try installing your phone as far away as possible
from these types of electronic devices.
• If your telephone is plugged in with a modem or a surge protector, plug the telephone (or
modem/surge protector) into a different location. If this doesn’t solve the problem, relocate
your telephone or modem farther apart from each other, or use a different surge protector.
• The location of your telephone base can impact the performance of your cordless phone.
For better reception, install the telephone base in a centralized location within your home or
office, away from walls or other obstructions. In many environments, elevating the telephone
base improves overall performance.
• Disconnect the telephone base from the telephone wall jack and plug in a corded telephone.
If calls are still not clear, the problem is probably in the wiring or telephone service. Contact
your telephone service provider (charges may apply).
• If other telephones in your home are having the same problem, the problem is in the wiring or
telephone service. Contact your telephone service provider (charges may apply).

I get noise, static, or weak signals even when I’m near the telephone base.
• If you subscribe to high-speed Internet service (DSL - digital subscriber line) through
your telephone line, you must install a DSL filter between the telephone line cord and
the telephone wall jack. The filter prevents noise and caller ID problems caused by
DSL interference. Contact your DSL service provider for more information about DSL filters.
• You may be able to improve the performance of your cordless phone by installing your new
telephone base as far as possible from any other existing cordless telephone system that
may already be installed.
• Other electronic products such as HAM radios and other DECT phones can cause
interference with your cordless phone. Try installing your phone as far away as possible
from these types of electronic devices.
• Do not install this phone near a microwave oven or on the same electrical outlet. You may
experience decreased performance while the microwave oven is operating.
• If you plug your phone in with a modem or a surge protector, plug the phone (or modem/
surge protector) into a different location. If this does not solve the problem, relocate your
phone or modem farther apart from one another, or use a different surge protector.
• Relocate your phone to a higher location. The phone may have better reception in a high area.
• If other phones in your home are having the same problem, contact your telephone service
provider (charges may apply).

65
Appendix
Troubleshooting
I experience poor sound quality when using the speakerphone.
• For increased sound quality while using the speakerphone, place the handset on a flat
surface with the dialing keys facing up.

I hear other calls when using the telephone.

• Disconnect the telephone base from the telephone wall jack. Plug in a different telephone. If
you still hear other calls, the problem is probably in the wiring or telephone service. Contact
your telephone service provider.

I hear noise on the cordless handset and the keys do not work.
• Make sure the telephone line cord is plugged in securely.

My caller ID features are not working properly.

• Caller ID is a subscription service. You must subscribe to this service from your telephone
service provider for this feature to work on your telephone.
• The caller may not be calling from an area which supports caller ID.
• Both your and the caller’s telephone service providers must use equipment compatible with
the caller ID service.
• The caller ID information shows after the first or second ring.
• If you subscribe to high-speed Internet service (DSL - digital subscriber line) through
your telephone line, you must install a DSL filter between the telephone line cord and
the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL
interference. Contact your DSL service provider for more information about DSL filters.

The telephone does not receive caller ID while on a call.

• Make sure you subscribe to caller ID with call waiting features provided by your telephone
service provider.
• The caller may not be calling from an area which supports caller ID.
• Both your and the caller’s telephone service providers must use equipment compatible with
caller ID service.
• If you subscribe to high-speed Internet service (DSL - digital subscriber line) through
your telephone line, you must install a DSL filter between the telephone line cord and
the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL
interference. Contact your DSL service provider for more information about DSL filters.

66
Appendix
Troubleshooting
Out of range or no pwr at base shows on the handset screen.
• The handset may be out of range. Move it closer to the telephone base.
• Make sure the power cord is securely plugged into the telephone base. Use a working
electrical outlet not controlled by a wall switch.
• Reset your telephone by unplugging the power adapter from the telephone base. Disconnect
the battery from the cordless handset. Wait for 15 seconds, then plug in the power adapter
and install the battery again. Place the handset in the telephone base and allow up to one
minute for the handset and telephone base to synchronize.
• Other electronic products such as HAM radios and other DECT phones can cause
interference with your cordless phone. Try installing your phone as far away as possible
from these types of electronic devices.

and New voicemail show on the handset display and I don’t know why.
• Your telephone has voicemail indication that is separate from the built-in answering system.
If and New voicemail appear on the handset, your telephone has received a signal from
your telephone service provider that you have a voicemail message waiting for you to retrieve
from them. Contact your telephone service provider for more information on how to access
your voicemail.

I cannot retrieve voicemail messages.

• Your telephone has both a built-in answering system and voicemail indication. They are
independent features and each alerts you to new messages differently (page 49). If you
subscribe to voicemail service from your telephone service provider (charges may apply),
contact your telephone service provider for more information on how to access
your voicemail.

The answering system does not answer after the correct number of rings.
• Make sure the answering system is on. When the answering system is on, the
ANS ON/OFF light on the telephone base should be lit and ANS ON should show
on the handset.
• If toll saver is selected, the number of rings changes to two when there are new messages
waiting (page 46).
• If the memory is full or if the answering system is off, the answering system answers after
10 rings.
• In some cases, the answering system is affected by the ringing system used by your
telephone service provider.
• If you subscribe to voicemail service, change the number of rings so that your answering
system answers before your voicemail answers (page 49). To determine how many rings
activate your voicemail, please contact your telephone service provider.
• If there is a fax machine connected to the same telephone line, try disconnecting the fax
machine. If that solves the problem, consult your fax machine documentation for information
on compatibility with answering systems.

67
Appendix
Troubleshooting
The outgoing announcement is not clear.
• When recording the announcement, make sure you speak in a normal tone of voice towards
the microphone of the handset.
• Make sure there is no background noise when recording.

The answering system does not record messages.

• Make sure the answering system is on.
• When the answering machine memory is full, it does not record new messages until some old
messages are deleted.
• If you subscribe to voicemail service, change the number of rings so that your answering
system answers before your voicemail answers (page 49). To determine how many rings
activate your voicemail, contact your telephone service provider.
• If there is a fax machine connected to the same telephone line, try disconnecting the fax
machine. If that solves the problem, consult your fax machine documentation for information
on compatibility with answering systems.

The messages on the answering system are very difficult to hear.

• Press /VOLUME on handset or VOL+ on the telephone base to increase the
listening volume.

The messages on the answering system are incomplete.

• If a caller leaves a very long message, part of it may be lost when the answering system
disconnects the call after the preset recording time.
• If the memory on the answering system becomes full during a message, the answering
system stops recording and disconnects the call.
• If the caller’s voice is very soft, the answering system may stop recording and disconnect
the call.

The answering system does not respond to remote commands.

• Make sure your remote access code is correct (page 47).
• Make sure you are calling from a touch-tone telephone. When dialing a number, there should
be tones. If there are clicks, then it is not a touch-tone telephone and cannot activate the
answering system.
• The answering system may not detect the remote access code when your announcement is
playing. Wait until the announcement is over before entering the code.
• There may be interference on the telephone line you are using. Press the dialing keys firmly
when dialing.

68
Appendix
Troubleshooting
I subscribe to a nontraditional telephone service that uses my computer to
establish connections, and my telephone doesn’t work.
• Make sure your computer is powered on.
• Make sure your Internet connection is working properly.
• Make sure that the software is installed and running for your nontraditional telephone service.
• Make sure to plug your USB telephone adapter into a dedicated USB port on your computer.
Do not plug into a multiple port USB hub (USB splitter) that is not powered.
• In a few rare instances, the USB port on your computer may not have enough power. In these
instances, try using a USB hub with its own external power supply.
• If you are using a firewall, it may prevent access to your nontraditional telephone service
provider. Contact your service provider for more information.

I have accidentally set my LCD language to Spanish or French, and I don’t know
how to change it back to English.
• Press MENU once then enter 364#.

Common cure for electronic equipment.

• If the telephone is not responding normally, put the cordless handset in the telephone base.
If it does not respond, try the following (in the order listed):
1. Disconnect the power to the telephone base.
2. Disconnect the battery on the cordless handset.
3. Wait a few minutes before connecting power to the telephone base.
4. Install the battery again and place the cordless handset in the telephone base.
5. Wait for the cordless handset to synchronize with the telephone base. Allow up to one
minute for this to take place.

69
Appendix
Important safety instructions
When using your telephone equipment, basic safety precautions should always be followed to reduce the
risk of fire, electric shock and injury, including the following:
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on the product.
3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a
damp cloth for cleaning.
4. Do not use this product near water such as near a bath tub, wash bowl, kitchen sink, laundry tub or
swimming pool, or in a wet basement or shower.
5. Do not place this product on an unstable table, shelf, stand or other unstable surfaces.
6. Slots and openings in the back or bottom of the telephone base and handset are provided for ventilation.
To protect them from overheating, these openings must not be blocked by placing the product on a soft
surface such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat
register. This product should not be placed in any area where proper ventilation is not provided.
7. This product should be operated only from the type of power source indicated on the marking label.
If you are not sure of the type of power supply in your home or office, consult your dealer or local
power company.
8. Do not allow anything to rest on the power cord. Do not install this product where the cord may be
walked on.
9. Never push objects of any kind into this product through the slots in the telephone base or handset
because they may touch dangerous voltage points or create a short circuit. Never spill liquid of any kind
on the product.
10. To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service
facility. Opening or removing parts of the telephone base or handset other than specified access doors
may expose you to dangerous voltages or other risks. Incorrect reassembling can cause electric shock
when the product is subsequently used.
11. Do not overload wall outlets and extension cords.
12. Unplug this product from the wall outlet and refer servicing to an authorized service facility under the
following conditions:
• When the power supply cord or plug is damaged or frayed.
• If liquid has been spilled onto the product.
• If the product has been exposed to rain or water.
• If the product does not operate normally by following the operating instructions. Adjust only those
controls that are covered by the operation instructions. Improper adjustment of other controls may
result in damage and often requires extensive work by an authorized technician to restore the
product to normal operation.
• If the product has been dropped and the telephone base and/or handset has been damaged.
• If the product exhibits a distinct change in performance.
13. Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of
electric shock from lightning.
14. Do not use the telephone to report a gas leak in the vicinity of the leak. Under certain circumstances,
a spark may be created when the adapter is plugged into the power outlet, or when the handset is
replaced in its cradle. This is a common event associated with the closing of any electrical circuit.
The user should not plug the phone into a power outlet, and should not put a charged handset into
the cradle, if the phone is located in an environment containing concentrations of flammable or
flame-supporting gases, unless there is adequate ventilation. A spark in such an environment could
create a fire or explosion. Such environments might include: medical use of oxygen without adequate
ventilation; industrial gases (cleaning solvents; gasoline vapors; etc.); a leak of natural gas; etc.
15. Only put the handset of your telephone next to your ear when it is in normal talk mode.
16. The power adapters are intended to be correctly oriented in a vertical or floor mount position. The
prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or
cabinet outlet.
SAVE THESE INSTRUCTIONS
70
Appendix
Precautions for users of implanted cardiac pacemakers
Cardiac pacemakers (applies only to digital cordless telephones):
Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary
evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers.
Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that:
Pacemaker patients
• Should keep wireless telephones at least six inches from the pacemaker.
• Should NOT place wireless telephones directly over the pacemaker, such as in a breast pocket, when it
is turned ON.
• Should use the wireless telephone at the ear opposite the pacemaker.

WTR’s evaluation did not identify any risk to bystanders with pacemakers from other persons using
wireless telephones.

Operating range
This cordless telephone operates with the maximum power allowed by the Federal Communications
Commission (FCC). Even so, this handset and telephone base can communicate over only a certain
distance - which can vary with the locations of the telephone base and handset, the weather, and the
layout of your home or office.
When the handset is out of range, the handset displays Out of range or no pwr at base.
If there is a call while the handset is out of range, it may not ring, or if it does ring, the call may not connect
well when you press . Move closer to the telephone base, then press to answer the call.
If the handset moves out of range during a telephone conversation, there may be interference. To improve
reception, move closer to the telephone base.

ECO mode
This power conserving technology reduces power consumption for optimal battery performance. The ECO
mode activates automatically whenever the handset is synchronized with the telephone base.

71
Appendix
FCC, ACTA and IC regulations
FCC Part 15
This equipment has been tested and found to comply with the requirements for a Class B digital device
under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended
to provide reasonable protection against harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there is no guarantee
that interference will not occur in a particular installation. If this equipment does cause harmful interference
to radio or television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Changes or modifications to this equipment not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation. Privacy of communications may not be
ensured when using this telephone.
To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that
can be safely absorbed by a user or bystander according to the intended usage of the product. This product
has been tested and found to comply with the FCC criteria. The handset may be safely held against the ear
of the user. The telephone base shall be installed and used such that parts of the user’s body other than the
hands are maintained at a distance of approximately 20 cm (8 inches) or more.
This Class B digital apparatus complies with Canadian requirement:
CAN ICES-3 (B)/NMB-3(B)

FCC Part 68 and ACTA

This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the
Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment
contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be
provided to your telephone service provider upon request.
The plug and jack used to connect this equipment to premises wiring and the telephone network must
comply with applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone
cord and modular plug is provided with this product. It is designed to be connected to a compatible modular
jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line and an
RJ14 jack for two lines. See the installation instructions in the user’s manual.
The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your
telephone line and still have them ring when you are called. The REN for this product is encoded as the 6th
and 7th characters following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In most, but
not all areas, the sum of all RENs should be five (5.0) or less. For more information, please contact your
telephone service provider.
This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment
connected to your telephone line, ensure the connection of this equipment does not disable your alarm
equipment. If you have questions about what will disable alarm equipment, consult your telephone service
provider or a qualified installer.
If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been
corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized

72
Appendix
FCC, ACTA and IC regulations
agents. For repair procedures, follow the instructions outlined under the Limited warranty. If this equipment
is causing harm to the telephone network, the telephone service provider may temporarily discontinue your
telephone service. The telephone service provider is required to notify you before interrupting service.
If advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity
to correct the problem and the telephone service provider is required to inform you of your right to file a
complaint with the FCC. Your telephone service provider may make changes in its facilities, equipment,
operation, or procedures that could affect the proper functioning of this product. The telephone service
provider is required to notify you if such changes are planned.
If this product is equipped with a corded or cordless handset, it is hearing aid compatible.
If this product has memory dialing locations, you may choose to store emergency telephone numbers
(e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please:
Remain on the line and briefly explain the reason for the call before hanging up.
Perform such activities in off-peak hours, such as early morning or late evening.
Industry Canada
Operation is subject to the following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including interference that may cause undesired
operation.
Privacy of communications may not be ensured when using this telephone.
The term ‘’IC:‘’ before the certification/registration number only signifies that the Industry Canada technical
specifications were met.
The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The REN is an indication of
the maximum number of devices allowed to be connected to a telephone interface. The termination on an
interface may consist of any combination of devices subject only to the requirement that the sum of the
RENs of all the devices does not exceed five.
This product meets the applicable Industry Canada technical specifications.

73
Appendix
California Energy Commission battery charging testing instructions
This telephone meets the California Energy Commission (CEC) regulations for energy consumption. It is not necessary
to activate the energy conserving mode during normal usage, unless you want to charge the battery only and disable all
telephone functions.
To activate the CEC battery charging testing mode:
1. Unplug the telephone base power adapter from the power outlet. Make sure all handsets are plugged with charged
batteries before proceeding.
2. While you press and hold /FIND HANDSET, plug the telephone base power adapter back to the power outlet.
3. After about 20 seconds, when the IN USE light starts flashing, release /FIND HANDSET and then press it again within
2 seconds.
The process takes up to one minute to complete. When the phone successfully enters the CEC battery charging testing
mode, the IN USE light turns off and all handsets display To register HS... and ...see manual alternately.
When the phone fails to enter this mode, repeat Step 1 through Step 3 above. The telephone base will be powered up as
normal if you fail to press /FIND HANDSET within 2 seconds in Step 3.

To deactivate the CEC battery charging testing mode:

1. Unplug the telephone base power adapter from the power outlet, and then plug it back in. Then the telephone base is
powered up as normal.
2. Register your handsets back to the telephone base. Refer to Register a handset.

74
Appendix
For C-UL compliance only
Mesures de sécurité importantes
Afin de réduire les risques d’incendie, de blessures corporelles ou d’électrocution, suivez toujours ces
mesures préventives de base lorsque vous utilisez votre téléphone :
1. Lisez et comprenez bien toutes les instructions.
2. Observez toutes les instructions et mises en garde inscrites sur l’appareil.
3. Débranchez ce téléphone de la prise murale avant de le nettoyer. N’utilisez pas de nettoyeurs liquides ni
en aérosol. N’utilisez qu’un chiffon doux et légèrement humecté.
4. N’utilisez pas ce produit près de l’eau, tel que près d’un bain, d’un lavabo, d’un évier de cuisine, d’un bac
de lavage ou d’une piscine, ou dans un sous-sol humide ou sous la douche.
5. Ne déposez pas ce téléphone sur un chariot, support ou table chancelants. L’appareil pourrait tomber et
être sérieusement endommagé.
6. Le boîtier de l’appareil est doté de fentes et d’ouvertures d’aération situées à l’arrière ou en dessous.
Afin d’empêcher la surchauffe, ces ouvertures ne doivent pas être obstruées en plaçant l’appareil sur
un lit, divan, tapis ou autre surface similaires. Ne placez pas cet appareil à proximité d’un élément de
chauffage ni d’une plinthe électrique. De plus, ne l’installez pas dans une unité murale ou un cabinet
fermé qui ne possède pas d’aération adéquate.
7. Ne faites fonctionner cet appareil qu’avec le type d’alimentation indiqué sur les étiquettes de l’appareil.
Si vous ne connaissez pas le voltage de votre maison, consultez votre marchand ou votre fournisseur
d’électricité.
8. Ne déposez rien sur le cordon d’alimentation. Installez cet appareil dans un endroit sécuritaire, là où
personne ne pourra trébucher sur la ligne d’alimentation ni le cordon téléphonique modulaire.
9. N’insérez jamais d’objets à travers les fentes et ouvertures de cet appareil, car ils pourraient toucher à
des points de tension dangereux ou court-circuiter des pièces, ce qui constituerait un risque d’incendie
ou d’électrocution. N’échappez pas de liquides dans l’appareil.
10. Afin de réduire les risques d’électrocution, ne démontez pas l’appareil, mais apportez-le plutôt à un
centre de service qualifié s’il doit être réparé. En enlevant le couvercle, vous vous exposez à des
tensions dangereuses ou autres dangers similaires. Un remontage inadéquat peut être à l’origine d’une
électrocution lors d’une utilisation ultérieure de l’appareil. Débranchez l’appareil avant de procéder au
nettoyage. Utilisez un chiffon humide et doux.
11. Ne surchargez pas les prises de courant et les rallonges.
12. Débranchez cet appareil de la prise de courant et communiquez avec le département de service à la
clientèle de VTech dans les cas suivants:
• Lorsque le cordon d’alimentation est endommagé ou écorché.
• Si du liquide a été échappé dans l’appareil.
• Si l’appareil a été exposé à une source d’humidité telle que la pluie ou l’eau.
• Si le produit ne fonctionne pas
• normalement en respectant les instructions de fonctionnement. Réglez uniquement les commandes
indiquées dans le les instructions de fonctionnement. Les réglages incorrects des autres
commandes pourraient provoquer un dommage qui pourrait exiger un travail exhaustif de la part
d’un technicien autorisé afin de rétablir le fonctionnement normal de l’appareil.
• Si le produit a été échappé et que le socle et/ou le combiné a été endommagé.
• Si le produit affiche une nette diminution de sa performance.
13. Évitez d’utiliser un téléphone (autre qu’un sans fil) pendant un orage. Les éclairs peuvent être à
l’origine d’une électrocution.
14. N’utilisez pas le téléphone pour rapporter une fuite de gaz à proximité de la fuite. En certaines
circonstances, une flammèche pourrait être provoquée lorsque l’adaptateur est branché à une prise
de courant, ou lorsque le combiné est déposé sur le socle. Ceci est un événement commun associé
à la fermeture d’un circuit électrique. L’utilisateur ne devrait pas brancher le téléphone à une prise
de courant, et ne devrait pas déposer le combiné chargé sur le socle, si le téléphone se trouve à
proximité d’un endroit comportant des concentrations de gaz inflammables, à moins que la ventilation
soit adéquate. Une flammèche dans un tel endroit pourrait provoquer un incendie ou une explosion.
De tels environnements peuvent comprendre: des endroits où l’on utilise de l’oxygène médical sans
ventilation adéquate; des gaz industriels (dissolvants de nettoyage, des vapeurs d’essence, etc.); une
fuite de gaz naturel, etc.
75
Appendix
15. Ne placez que le combiné de votre téléphone près de votre oreille lorsqu’en mode de conversation.
16. Ces adaptateurs ont été conçus pour être orientés en position verticale ou montés au sol. Les broches
ne sont pas conçues pour maintenir l’adaptateur en place si celui-ci est barnché dans une prise au
plafond ou sous une table/ armoire.
CONSERVEZ CES INSTRUCTIONS

Pile
• MISE EN GARDE : Risque d’explosion si la pile est remplacée par une pile de types incorrects. Jetez les
piles épuisées en respectant les instructions.
• Ne jetez pas la pile au feu. Vérifiez les instructions spécifiques de mise aux rebus auprès des autorités
locales.
• N’ouvrez pas et ne mutilez pas la pile. L’électrolyte qui s’en échapperait est corrosif et pourrait causer
des brûlures ou des blessures aux yeux ou à la peau. L’électrolyte est toxique si avalé.
• Soyez prudents lorsque vous manipulez les piles afin d’éviter les courts-circuits provoqués par des
matériaux conducteurs.
• Charge the battery provided with this product only in accordance with the instructions and limitations
specified in this manual.
Stimulateurs cardiaques implantés dans l’organisme
Les simulateurs cardiaques (s’applique uniquement aux téléphones numériques sans fil):
L’organisme ‘Wireless Technology Research, LLC (WTR)’, une firme de recherche indépendante, a mené
une évaluation pluridisciplinaire des interférences entre les téléphones sans fil portatifs et les stimulateurs
cardiaques implantés dans l’organisme. Appuyée par l’Administration des aliments et drogues (FDA) des
États-Unis, la firme WTR recommande aux médecins:

Avis aux détenteurs de stimulateurs cardiaques

• Ils doivent tenir le téléphone sans fil à une distance d’au moins six pouces du stimulateur cardiaque.
• Ils ne doivent PAS placer le téléphone sans fil directement sur le stimulateur cardiaque, tel que dans une
poche de chemise, lorsque celui-ci est en marche.
• Ils doivent utiliser le téléphone sans fil en l’appuyant sur l’oreille qui se trouve dans la direction opposée
au stimulateur cardiaque.
L’étude effectuée par l’organisme WRS n’a pas identifié de risque pour les détenteurs de simulateurs
cardiaques causés par les gens qui utilisent un téléphone sans fil à proximité de ceux-ci.

76
Appendix
À propos des téléphones sans fil
• Alimentation électrique: Les mêmes caractéristiques qui constituent des avantages pour les téléphones
sans fil affichent également des restrictions. Les appels téléphoniques sont transmis entre le combiné sans
fil et le socle par le biais d’ondes radio ; il y a donc la possibilité que vos conversations téléphoniques sans
fil soient interceptées par des équipements de réception radio se trouvant dans la portée du combiné sans
fil. Pour cette raison, vous ne devez pas percevoir les communications téléphoniques sans fil comme étant
aussi confidentielles.
• Alimentation électrique: Le socle de ce téléphone sans fil doit être branché à une prise électrique
fonctionnelle. La prise électrique ne doit pas être contrôlée par un interrupteur mural. Les appels ne
pourront pas être effectués du combiné sans fil si le socle est débranché ou mis hors tension ou si le
courant est coupé.
• Possibilité d’interférences aux téléviseurs: Certains téléphones sans fil fonctionnent sur des
fréquences pouvant causer des interférences aux téléviseurs et aux magnétoscopes. Pour réduire ou
prévenir de telles interférences, ne placez pas le socle du téléphone sans fil près ou sur un téléviseur ou
magnétoscope. S’il y a présence de parasites, il est conseillé d’éloigner le téléphone sans fil du téléviseur
ou du magnétoscope afin de réduire possiblement les interférences.
• Piles rechargeables: Manipulez les piles avec soin afin de ne pas les court-circuiter avec des bagues,
bracelets ou clés. Les piles ou le conducteur peut surchauffer et causer des blessures. Respectez la
polarité adéquate entre la pile et le chargeur.
• Les bloc-piles rechargeables à l’hydrure métallique de nickel: Jetez ces blocs-piles de manière
écologique et sécuritaire. Ne les incinérez pas et ne les percez pas. Tel que les autres piles de ce type,
elles pourraient dégager une matière toxique qui peut causer des blessures corporelles si elles sont
brûlées ou percées.

Maintenance
Taking care of your telephone
Your cordless telephone contains sophisticated electronic parts, so it must be treated with care.
Avoid rough treatment
Place the handset down gently. Save the original packing materials to protect your telephone if you ever
need to ship it.
Avoid water
Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with
wet hands. Do not install the telephone base near a sink, bathtub or shower.
Electrical storms
Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety,
take caution when using electrical appliances during storms.
Cleaning your telephone
Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a
soft cloth slightly dampened with water or mild soap. Do not use excess water or cleaning solvents of
any kind.

Remember that electrical appliances can cause serious injury if used when you are wet or standing in
water. If the telephone base should fall into water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE
POWER CORD AND TELEPHONE LINE CORD FROM THE WALL. Then remove the telephone by the
unplugged cords.

77
Appendix
About cordless telephones
• Privacy: The same features that make a cordless telephone convenient create some limitations.
Telephone calls are transmitted between the telephone base and the cordless handset by radio waves,
so there is a possibility that the cordless telephone conversations could be intercepted by radio receiving
equipment within range of the cordless handset. For this reason, you should not think of cordless
telephone conversations as being as private as those on corded telephones.
• Electrical power: The telephone base of this cordless telephone must be connected to a working
electrical outlet. The electrical outlet should not be controlled by a wall switch. Calls cannot be made from
the cordless handset if the telephone base is unplugged, switched off or if the electrical power
is interrupted.
• Potential TV interference: Some cordless telephones operate at frequencies that may cause
interference to televisions and VCRs. To minimize or prevent such interference, do not place the
telephone base of the cordless telephone near or on top of a TV or VCR. If interference is experienced,
moving the cordless telephone farther away from the TV or VCR often reduces or eliminates
the interference.
• Rechargeable batteries: Exercise care in handling batteries in order not to create a short circuit with
conducting material such as rings, bracelets and keys. The battery or conductor may overheat and
cause harm. Observe proper polarity between the battery and the battery charger.
• Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner. Do not
burn or puncture the battery. Like other batteries of this type, if burned or punctured, they could release
caustic material which could cause injury.

The RBRC® seal

The RBRC® seal on the nickel-metal hydride battery indicates that VTech Communications, Inc. is voluntarily
participating in an industry program to collect and recycle these batteries at the end of their useful lives,
when taken out of service within the United States and Canada.
The RBRC® program provides a convenient alternative to placing used nickel-metal hydride batteries into
the trash or municipal waste, which may be illegal in your area.
VTech’s participation in RBRC® makes it easy for you to drop off the spent battery at local retailers
participating in the RBRC® program or at authorized VTech product service centers. Please call
1 (800) 8 BATTERYTM for information on Ni-MH battery recycling and disposal bans/restrictions in your area.
VTech’s involvement in this program is part of its commitment to protecting our environment and conserving
natural resources.
RBRC® is a registered trademark of Rechargeable Battery Recycling Corporation.

78
Appendix
Limited warranty
What does this limited warranty cover?
The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or
“you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects
in material and workmanship, pursuant to the following terms and conditions, when installed and used
normally and in accordance with the Product operating instructions. This limited warranty extends only to the
Consumer for Products purchased and used in the United States of America and Canada.
What will VTech do if the Product is not free from defects in materials and workmanship during the
limited warranty period (“Materially Defective Product”)?
During the limited warranty period, VTech’s authorized service representative will repair or replace at
VTech’s option, without charge, a Materially Defective Product. If we repair the Product, we may use new
or refurbished replacement parts. If we choose to replace the Product, we may replace it with a new or
refurbished Product of the same or similar design. We will retain defective parts, modules, or equipment.
Repair or replacement of the Product, at VTech’s option, is your exclusive remedy. VTech will return the
repaired or replacement Products to you in working condition. You should expect the repair or replacement to
take approximately 30 days.
How long is the limited warranty period?
The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchase. If VTech
repairs or replaces a Materially Defective Product under the terms of this limited warranty, this limited
warranty also applies to the repaired or replacement Product for a period of either (a) 90 days from the date
the repaired or replacement Product is shipped to you or (b) the time remaining on the original one-year
warranty; whichever is longer.
What is not covered by this limited warranty?
This limited warranty does not cover:
1. Product that has been subjected to misuse, accident, shipping or other physical damage, improper
installation, abnormal operation or handling, neglect, inundation, fire, water or other liquid intrusion; or
2. Product that has been damaged due to repair, alteration or modification by anyone other than an
authorized service representative of VTech; or
3. Product to the extent that the problem experienced is caused by signal conditions, network reliability, or
cable or antenna systems; or
4. Product to the extent that the problem is caused by use with non-VTech accessories; or
5. Product whose warranty/quality stickers, product serial number plates or electronic serial numbers have
been removed, altered or rendered illegible; or
6. Product purchased, used, serviced, or shipped for repair from outside the United States of America or
Canada, or used for commercial or institutional purposes (including but not limited to Products used for
rental purposes); or
7. Product returned without a valid proof of purchase (see item 2 on the next page); or
8. Charges for installation or set up, adjustment of customer controls, and installation or repair of systems
outside the unit.

79
Appendix
Limited warranty
How do you get warranty service?
To obtain warranty service in the USA, please visit our website at www.vtechphones.com or call
1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377.
NOTE: Before calling for service, please review the user’s manual - a check of the Product’s controls and
features may save you a service call.
Except as provided by applicable law, you assume the risk of loss or damage during transit and
transportation and are responsible for delivery or handling charges incurred in the transport of the
Product(s) to the service location. VTech will return repaired or replaced Product under this limited warranty.
Transportation, delivery or handling charges are prepaid. VTech assumes no risk for damage or loss of the
Product in transit. If the Product failure is not covered by this limited warranty, or proof of purchase does not
meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of
repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the
repair of Products that are not covered by this limited warranty.
What must you return with the Product to get warranty service?
1. Return the entire original package and contents including the Product to the VTech service location along
with a description of the malfunction or difficulty; and
2. Include a “valid proof of purchase” (sales receipt) identifying the Product purchased (Product model) and
the date of purchase or receipt; and
3. Provide your name, complete and correct mailing address, and telephone number.
Other limitations
This warranty is the complete and exclusive agreement between you and VTech. It supersedes all other
written or oral communications related to this Product. VTech provides no other warranties for this Product.
The warranty exclusively describes all of VTech’s responsibilities regarding the Product. There are no other
express warranties. No one is authorized to make modifications to this limited warranty and you should not
rely on any such modification.
State/Provincial Law Rights: This warranty gives you specific legal rights, and you may also have other
rights, which vary from state to state or province to province.
Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an
unwritten warranty that the Product is fit for ordinary use) are limited to one year from the date of purchase.
Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation
may not apply to you. In no event shall VTech be liable for any indirect, special, incidental, consequential,
or similar damages (including, but not limited to lost profits or revenue, inability to use the Product or other
associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use
of this Product. Some states/provinces do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitation or exclusion may not apply to you.

Please retain your original sales receipt as proof of purchase.

80
Index
Technical specifications

Frequency control Crystal controlled PLL synthesizer

Transmit frequency Handset: 1921.536-1928.448 MHz

Telephone base: 1921.536-1928.448 MHz

Channels 5

Nominal effective Maximum power allowed by FCC and IC. Actual operating range may vary
range according to environmental conditions at the time of use.

Power requirements Handset: 2.4V Ni-MH battery

Telephone base: 6V DC @ 400mA
Charger: 6V AC @ 300mA

Memory Handset directory:

50 memory locations; up to 30 digits and 15 characters
Handset caller ID log:
50 memory locations; up to 24 digits and 15 characters

81
Index
A H
About caller ID 37 Handset icons 60
About cordless telephones 75 Handset indicators 60
Add a directory entry 30–31 Handset layout 9–10
Add a handset 56 Handset lights 60
Alphabetical search 32 Handset locator 25
Answer a call 20 Handset ringer 11
Answering system 43–55 Home area code 18
Answering system and voicemail 49
I
B Icons 60
Battery 61 Implanted cardiac pacemakers 71
Battery charging 4 Important safety instructions 70
Battery installation 3 Indicators 60
Installation 2
C
Call log display screen messages 42 J
Call screening 46, 51 Join a call 26
Call waiting 21
Caller ID 37–42 K
Chain dialing 23 Key tone 18
Charger installation 2
Charging 4 L
Clock 14
Language 15
Layout 8–10
D
Lights 60
Date 14 Listening volume 21, 51, 52
Delete a directory entry 33
Delete a speed dial entry 36 M
Delete answering system messages 52, 53
Make a call 20
Delete memos 53
Memos 53
Deregister handsets 57
Message capacity 50
Dial a call log entry 39
Message playback 52
Dial a directory entry 32
Message window displays 54
Dial a speed dial entry 35
Missed call indicator 38
Dial mode 19
Multiple handset use 26–28
Dialing pause 20, 30, 31, 33, 41
Mute 21
Directory 29–36
Display screen messages 42, 58–59 N
DSL filter 2
New message indication 50
E
O
Edit a directory entry 33
End a call 20 Operation 20–25, 49–55

F
Find handset 25
Flash 21

82
Index
P U
Pacemaker patients 71 Using the menu 11
Paging handset 25
Parts checklist 1 V
Play memos 53 Voicemail 16, 17, 49
Precautions for users of implanted cardiac Volume 11, 12, 21, 51, 52
pacemakers 71
Predial a call 20 W
Pulse dialing 19, 22
Wall mount installation 5–6
Warranty 79–80
Q
Web address 25
Quiet mode 13

R
Record memos 53
Record your own announcement 43
Redial 22
Register a handset 56
Remote access 47, 55
Review the caller ID log 39
Review the directory 32
Ringer 11
Ringer tone 12
Ringer volume (handset) 11
Ringer volume (telephone base) 12

S
Safety instructions 70
Screen icons 60
Set date and time 14
Settings 11–19, 43–48
Share an outside call 26
Speaker 20
Speed dial 34–36
Store a directory entry 30–31
Store a speed dial entry 34

T
Technical specifications 81
Telephone base indicators 60
Telephone base installation 2
Telephone base layout 8
Telephone base lights 60
Telephone base ringer volume 12
Temporary ringer silencing 21
Temporary tone dialing 22
Time and date setting 14
Tone dialing 19, 22
Transfer a call 24
Troubleshooting 62–69

83
 Designed to fit your home.
And your life.

VTech Communications, Inc.

A member of THE VTECH GROUP OF COMPANIES.
VTech is a registered trademark of VTech Holdings Limited.
Specifications are subject to change without notice.
Copyright © 2014 for VTech Communications, Inc.
All rights reserved. 05/14. CS6729_CIB_V2.0
Document order number: 91-007055-020-100