Documentation

HiPath BizIP

Operation
BizIP 410 e / BizIP 410 a

Communication for the open minded

Siemens Enterprise Communications

www.siemens.com/open
Before You Begin

Before You Begin

This operating manual describes the telephones BizIP 410 a and BizIP 410 e and how they
work in your HiPath BizIP system.
Your HiPath BizIP is a pioneering communication platform based on forward-looking tech-
nology. The use of peer-to-peer technology in the LAN means that adding more telephones
to the system could not be easier.

Important information

Only use the power supply specified for the telephone Æ Page 90.

Do not install the telephone in a bathroom or shower room. The telephone

is not splash-proof.

Do not operate the telephone in potentially explosive atmospheres.

Never open the telephone or a key module.

If you encounter any problems, contact your specialist dealer.

Use only original Siemens accessories Æ Page 90.

The use of other accessories is dangerous and will invalidate the warranty
and the CE marking.

The information provided in this document contains merely general descriptions or charac-
teristics of performance which in case of actual use do not always apply as described or
which may change as a result of further development of the products.
An obligation to provide the respective characteristics shall only exist if expressly agreed
in the terms of contract.
All trademarks used are the property of Siemens AG or their respective owners.

Care instructions
• Always use a damp or antistatic cloth to clean the telephone. Never use a dry cloth.
• If the devices are heavily soiled, clean them with a diluted surfactant-based neutral
cleaner, such as, dishwashing detergent. Afterwards remove all traces of the cleaner
with a damp cloth (using water only).
• Do not use alcohol-based or corrosive cleaners or abrasive powders.
• Never allow the devices to come into contact with staining or aggressive liquids,
such as, coffee, tea, juice, or soft drinks.

2
 Before You Begin

Markings
This device conforms to the EU directive 1999/5/EC as attested by the CE
marking.

This device has been manufactured in accordance with our certified environ-
mental management system (ISO 14001). This process ensures that energy
consumption and the use of primary raw materials are kept to a minimum,
thus reducing waste production.
All electrical and electronic products should be disposed of separately from
the municipal waste stream via designated collection facilities appointed by
the government or the local authorities.
The correct disposal and separate collection of your old appliance will help
prevent potential negative consequences for the environment and human
health. It is a precondition for reuse and recycling of used electrical and elec-
tronic equipment.
For more detailed information about how to dispose of your old appliance,
please contact your city office, waste disposal service, the shop where you
purchased the product or your sales representative.
The statements quoted above are only fully valid for equipment which is in-
stalled and sold in the countries of the European Union and is covered by
the directive 2002/96/EC. Countries outside the European Union may have
other regulations regarding the disposal of electrical and electronic equip-
ment.

3
 Contents

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Important information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Care instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Markings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Operating Fundamentals . . . . . . . . . . . . . . . . . . . . . . .8
The BizIP 410 a control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
The BizIP 410 e control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
How to use this manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Screen displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Answer machine/mailbox LED indicator . . . . . . . . . . . . . . . . . . . . . 11
Accessing functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
... interactively . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
... via the menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
... with function keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
How to get the most from your phone . . . . . . . . . . . . . . . . . . . . . . . . . 13

Making Calls - Basic Functions . . . . . . . . . . . . . . . .14

Answering calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Answering a call via the handset . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Answering calls in speakerphone mode (handset onhook) . . . . . . . 15
Dialing/making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Offhook dialing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Onhook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Switching to speakerphone mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Switching to the handset. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Open listening during a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Ending the call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Redialing a number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Activating/deactivating the microphone . . . . . . . . . . . . . . . . . . . . . . . . 19
Deflecting a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Consultation: calling a second party . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Initiating a consultation call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Ending a consultation call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Alternate: switching to the party on hold . . . . . . . . . . . . . . . . . . . . . . . 21
Deactivating the alternate function . . . . . . . . . . . . . . . . . . . . . . . . . 21
Initiating a conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Ending a conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Transferring a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Transferring without consultation . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Transferring with consultation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

4
Placing a call on hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Programming numbers on function keys . . . . . . . . . . . . . . . . . . . . . . . 24
Select dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Dialing with selected dialing keys . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Direct station select keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Using direct station select keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Telephony – Enhanced Functions. . . . . . . . . . . . . . . 26

Call log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Opening call logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Missed calls key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Call forwarding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Checking the call forwarding status. . . . . . . . . . . . . . . . . . . . . . . . . 30
Activating and deactivating call forwarding . . . . . . . . . . . . . . . . . . . 31
Programming call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Do not disturb . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Activating/deactivating DND . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Call waiting rejection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Activating/deactivating CWR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Deactivating the ringer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Call waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Accepting a waiting call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Deflecting a waiting call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Accepting a call via the headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Dial support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Redialing a number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Using abbreviated dialing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Dialing from the directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Using notebook functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Different dial operation initiation options . . . . . . . . . . . . . . . . . . . . . 41
Calling line identification restriction . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Locking a phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Locking only the phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Locking a phone with forwarding. . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Disabling the phone lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Answer Machine/Mailbox. . . . . . . . . . . . . . . . . . . . . 45
Opening/retrieving answer machine/mailbox messages . . . . . . . . . . . . 46
Message retrieval . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Customizing greetings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Activating/deactivating recording . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Setting the ring time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Activating/deactivating open listening . . . . . . . . . . . . . . . . . . . . . . . 51

5
 Activating/deactivating the mailbox . . . . . . . . . . . . . . . . . . . . . . . . . 51
Setting the maximum message length . . . . . . . . . . . . . . . . . . . . . . . . . 52
Remote answer machine access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Caller functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Access from another internal phone . . . . . . . . . . . . . . . . . . . . . . . . 53
Access from an external phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Acoustic user prompts for remote access. . . . . . . . . . . . . . . . . . . . 55
Example of remote access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Auto-attendant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Opening auto-attendant. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Modifying greetings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Configuring the Phone. . . . . . . . . . . . . . . . . . . . . . . . .62

Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Date/time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Local functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Abbreviated dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
User password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Programming and using function keys . . . . . . . . . . . . . . . . . . . . . . . . . 68
Programming a function key with the "Mute" function . . . . . . . . . . 68
Editing the directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Adding an entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Editing an entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Deleting an entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Audio settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Loudspeaker volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Ringer volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Ringer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Handset volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Room character . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Key click volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Headset volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Special functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

Door speaker/door opener . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Checking the door speaker at the phone called. . . . . . . . . . . . . . . . 77
Activating the door opener without ring . . . . . . . . . . . . . . . . . . . . . 78
Night mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

6
Computer-based telephone applications . . . . . . . . . . . . . . . . . . . . . . . . 79
Testing operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Web Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Opening the Web interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Opening the user area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Menu structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
User Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Change User Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Function Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Audio Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Call-related Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Labeling, Documentation and Accessories . . . . . . 89

Labeling key fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Attaching a call number label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Technical Reference. . . . . . . . . . . . . . . . . . . . . . . . . . 94
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Telephone menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

7
Operating Fundamentals

Operating Fundamentals
Function BizIP 410 a1 BizIP 410 e1
Function keys 2 193 12
Full-duplex speakerphone function ; -

Display illumination ; -

Headset port ; ;
Mini-switch (2nd LAN port, for example, for
PC)
; ;
[1] The name and type of your telephone are printed on its base.
[2] For an overview of the programmable functions, see Æ Page 95.
[3] The number of programmable function keys available can be extended to 16 by connecting an optiPoint key
module.

For information on accessories Æ Page 90.

The BizIP 410 a control panel

Handset
Illuminated graphic display,
Four lines with 24 characters each
19 programmable function keys with
1) blank labels and LED indicators (incl.
five pre-programmed keys)
2)
Loudspeaker for ring tones and open
3) listening
4) Keys for telephone settings and for
browsing through lists

Keypad

5) Speakerphone microphone

Keys for browsing and confirming

functions

Pre-programmed function keys:

1)= Message Waiting
2)= Repeat Dialing
3)= Mute
4)= Speaker
5)= Quit

8
 Operating Fundamentals

The BizIP 410 e control panel

Handset

Display, two lines with 24 characters

12 programmable function keys with

1) blank labels and LED indicators (incl.
2)
five pre-programmed keys)
Loudspeaker for ring tones and open
3) listening
4) Keys for telephone settings

Keypad

5)

Keys for browsing and confirming

functions

Pre-programmed function keys:

waiting
1)= Message Waiting
2)= Repeat Dialing
3)= Mute
4)= Speaker
5)= Quit

9
Operating Fundamentals

Step by Step

How to use this manual

Operating steps are graphically displayed in their logical
sequence in the left column. The meanings of the icons
used are as follows:

n Lift the handset.

t Replace the handset.
s Conduct a call.
o Enter a telephone number or code.
k Enter the code.
u or v Press the telephone setting keys.
Press the key shown.
Press the illuminated key.
Press the flashing key.
Consultation? : An option appears on the screen.
Press : to confirm.
> 8=Setup? : Search for an option.
To do this press the buttons < >
until the relevant option appears on the screen.
Then press : to confirm.
For information on general cross-references:
Æ Page 10.
Cross-references to entries in the glossary:
Alternate.

10
 Operating Fundamentals

Step by Step

Screen displays
BizIP 410 e (two lines)

1 Line 1 shows the following information, depending on

2 Disconnect and return? > the current scenario: time, date, phone number/name
of the called party/caller, call duration, menu informa-
tion, and information on function status (for example,
on/active).
Line 2 shows the following information, depending on
the current scenario: own internal number, prompts, ad-
visories, confirmation messages, and optional functions
that can be confirmed with :.
An ">" on the right indicates further options that can be
accessed with < >.

BizIP 410 a (four lines)

1 12:47 02.04.06 Line 1 shows the following information, depending on

2 20 the current scenario: time, date, and call duration.
3 BizIP
4 Menu? > Lines 2 and 3 shows the following information, depend-
ing on the current scenario: number/name of the called
party/caller, menu information, and information on func-
tion status (for example, on/active)
Line 4 shows the following information, depending on
the current scenario: prompts, advisories, confirmation
messages, and optional functions that can be con-
firmed with ..
An ">" on the right indicates further options that can be
accessed with < >.

Answer machine/mailbox LED indicator

If a mailbox (Answer Machine/Mailbox Æ Page 45) is
configured and activated for a BizIP 410 phone, its sta-
tus is indicated by the LED associated with the rele-
vant function key.

The LED is off. Mailbox is completely disabled or mes-

sage recording is switched off
The LED is lit. Mailbox is ready for message recording
The LED is flashing. New messages have been re-
ceived.

11
Operating Fundamentals

Step by Step

Accessing functions
... interactively
You can select some functions while the telephone is
idle, for example:
> 3=Do not disturb ? > : Use < > to scroll to the required function and press
: to execute it.
Other functions are situation-specific and can be se-
lected directly during a call.
For example, during a call:
Consultation? > : Confirm with :.
or An inbound call is signaled (your phone is ringing) and
want to forward it:
> Deflect call? > : Use < > to scroll to the required function and press
: to execute it.

... via the menu

: Press the key shown. A menu containing the available
options is displayed. For example: "8=Setup"
> 8=Setup? > : Select and confirm the option shown.
or
k Enter the code.
All menus shown are preceded by a number. En-
tering these numbers speeds up navigation
through the menus shown in the tree structure
on Æ Page 100.

... with function keys

A function that has been programmed on a key
Æ Page 68 can be executed at the push of a button,
for example:
Press the "Do not disturb" key. The function is executed.

12
 Operating Fundamentals

Step by Step

How to get the most from your phone

More than likely, there are some colleagues or external
parties that you call much more frequently than others.
Programming these numbers on keys can make dialing
quicker and easier.
For information on programming a number on a key for
select dialing Æ Page 24.
Refer to the glossary for an explanation of messages
and terms that appear on your phone’s display
(forÆ Page 94instance, "Do not disturb").

13
Making Calls - Basic Functions

Step by Step

Making Calls - Basic Functions

Answering calls
The telephone rings (see also Æ Page 74).
If information about the other party (name, number or
both) is transferred, it appears on the display.
If you are in the process of configuring the tele-
phone when an inbound call is received, the on-
going operation will be interrupted. After the call,
the phone will automatically resume the opera-
tion from the point in the menu structure where
it was interrupted.
If you are in the process of retrieving a message
from a HiPath BizIP answer machine Æ Page 45,
the caller hears the busy tone.

Answering a call via the handset

The phone rings. The caller is displayed.

n Lift the handset.

u or v To set the call volume, keep pressing the keys shown
until you reach the desired volume.

14
 Making Calls - Basic Functions

Step by Step

Answering calls in speakerphone mode

(handset onhook)

BizIP 410 e does not support this function.

See also Speakerphone in the glossary.

The phone rings. The caller is displayed.

Pickup call? > : Confirm
or
Press the key shown. The lamp lights up.
Conduct your call in speakerphone mode.
u or v To raise or lower the volume, keep pressing the keys
shown until you reach the desired volume.

Dialing/making calls
You can dial numbers with the handset onhook or off-
hook.

Offhook dialing

n Lift the handset.

o • For internal calls, enter the extension number.

• For external calls, enter the external code (=trunk
seizure: 9 for ISDN, 0 for VoIP/Internet telephony)
and the external number.
1=Dial? > : Confirm.
Called party does not answer or is busy:

t Replace the handset.

or
Press the key shown. The lamp goes out.
or
Press the key shown.

15
Making Calls - Basic Functions

Step by Step

Onhook dialing
o • For internal calls, enter the extension number.
• For external calls, enter the external code (=trunk
seizure: 9 for ISDN, 0 for VoIP/Internet telephony)
and the external number.
1=Dial? > : Confirm the entry.
or
Press the "Loudspeaker" key.

Called party answers via the loudspeaker:

n Lift the handset.

or Leave the handset onhook and conduct your call in
speakerphone mode (not possible in BizIP 410 e).

Called party does not answer or is busy:

t Replace the handset.

or
Press the key shown. The lamp goes out.
or
Press the key shown.

Switching to speakerphone mode

BizIP 410 e does not support this function.

Precondition: You are conducting a call via the hand-

set.
and t Hold down the key shown and replace the handset,
then release the key.
Proceed with your call.

16
 Making Calls - Basic Functions

Step by Step

Switching to the handset

BizIP 410 e does not support this function.

Precondition: You are conducting a call in speaker-

phone mode.
n and s Lift the handset. Proceed with your call.

Open listening during a call

You can activate open listening to let other people in the
room participate in your call. As a courtesy to the other
party, please be sure to let them know whenever you
switch the loudspeaker on.
See also Open listening in the glossary.

Precondition: You are conducting a call via the hand-

set.

Switching open listening on:

Press the key shown. The lamp lights up.

Switching open listening off:

Press the key shown. The lamp goes out.

Ending the call

Press the key shown. The lamp goes out.
or
Press the key shown.
or
> Disconnect? > : Select and confirm.
"Cleared" appears on your telephone display if the
other party clears down the connection.

17
Making Calls - Basic Functions

Step by Step

Redialing a number
If the party you dialed is busy or does not answer, you
can redial the number without having to enter it again.
The last ten numbers dialed are saved automatically.
You can display these individual numbers and dial the
relevant one at the push of a button.

Precondition: The "Repeat Dialing" key is configured

Æ Page 68.
Press the key shown.
The last number dialed is displayed.
1=90891234567? > : Confirm.
or
> 6=90891234566? > : Select and confirm.

1=Dial? > : Confirm. The number displayed is dialed.

or
> 2=Details? > :
or
> 3=Delete? > :
or
> 4=Delete ALL? > :
or
> 5=Next entry? > :
or
> 6=Previous entry? > :
or
> 0=End? > :
Displaying and dialing only the last number dialed
n Lift the handset.
or
Press the key shown. The lamp lights up.

> Redial. 90891234567? > :

1=Dial? > : Confirm the entry.

18
 Making Calls - Basic Functions

Step by Step

Activating/deactivating the micro-

phone
You can temporarily deactivate the handset or speaker-
phone microphone, for instance, to prevent the other
party from overhearing a conversation conducted with a
colleague inside your office.

Precondition: A connection has been set up and the

microphone is switched on. The "Mute" key is config-
ured Æ Page 68.
Press the key shown. The lamp lights up.
or
Press the illuminated key. The lamp goes out.

Deflecting a call
You can deflect an inbound call to another destination.

The phone rings. The caller is displayed.

> Deflect call? > : Select and confirm.
or If configured Æ Page 68:
Press the "Deflect" key.

o Enter the destination number

1=Dial? > : Confirm the entry.
A message indicating that the call was deflected ap-
pears on the display.
The deflected call is stored in the call log under "For-
warded calls" Æ Page 26.
For information on how to program fixed call for-
warding, see Æ Page 29.

19
Making Calls - Basic Functions

Step by Step

Consultation: calling a second party

You can interrupt an ongoing call to ring a second party.
The first party is placed on hold.
You can use the "Hold" Æ Page 23 function to
place a call on hold.
The "Consultation" function places an ongoing
call on hold and lets you dial another number.
You cannot set up a consultation call when con-
nected to the answer machine Æ Page 45.
See also Consultation in the glossary.

Initiating a consultation call

Precondition: You are conducting a call.
Consultation? > : Confirm
o Enter the number of the second party.
1=Dial? > : Confirm to dial the number.
The connection is set up and displayed.

Ending a consultation call

If the party called does not answer:
Disconnect and return? > : Confirm to clear down the active connection.
You are re-connected to the first party.

If the party called answers:

Disconnect and return? > : Consult with the party.
Confirm to return to the first party.
You can alternate between the two parties Æ Page 21
or set up a conference Æ Page 21.

20
 Making Calls - Basic Functions

Step by Step

Alternate: switching to the party on

hold
See also Alternate in the glossary.

Precondition: You are conducting a consultation call

Æ Page 20.
> Alternate? > : Select and confirm.
or If configured Æ Page 68:
Press the "Alternate" key.

You are re-connected to the first party. You can repeat

this function over and over to switch back and forth be-
tween the two parties.

Deactivating the alternate function

> Disconnect and return? > : Select and confirm.

Initiating a conference
See also Conference in the glossary.

Precondition: You are conducting a consultation call

Æ Page 20.
> Conference? > : Select and confirm.
or If configured Æ Page 68:
Press the "Conference" key; the lamp lights up.

You are now connected to both parties.

Ending a conference
> Conference disconnect? > : Confirm.
or If configured Æ Page 68:
Press the illuminated "Conference" key The lamp goes
out.

21
Making Calls - Basic Functions

Step by Step

Transferring a call
You can transfer your current call (screened or un-
screened) to another party.
See also Transfer in the glossary.

You cannot transfer a connection to the answer

machine Æ Page 45.

Transferring without consultation

> Transfer? > : Select and confirm.
or If configured Æ Page 68:
Press the "Transfer" key.

o Enter the number of the party to whom you want to

transfer the call.
1=Dial? > : Confirm.
The call is transferred to the second party with the mes-
sage "Transferring" and the confirmation "Call trans-
ferred". You can now replace the handset or dial a new
number.

Transferring with consultation

You want to perform screened transfer.
Consultation? > : Confirm.
o Enter the number of the party to whom you want to
transfer the call.
1=Dial? > : Confirm.
The called party answers.

s Inform the called party that you are transferring a call.

> Join? > : Select and confirm.

or If configured Æ Page 68:
Press the "Join" key.
or
t Replace the handset.

22
 Making Calls - Basic Functions

Step by Step
A message indicating that the parties were connected
appears on the display.
If not, replace the handset..

Placing a call on hold

Use this function to place an ongoing call on hold, for in-
stance, to prevent the other party from overhearing you
conduct an internal consultation inside your office.
See also Hold in the glossary.
You cannot place a connection to the answer ma-
chine on hold Æ Page 45.

Precondition: You are conducting a call.

> Hold? > : Select and confirm.
or If configured Æ Page 68:
Press the "Hold" key. The lamp lights up.
The call is placed on hold. The number of the held party
and the message "On hold" are displayed.

Resuming a call
Reconnect? > : Confirm to resume the held call. You can now initiate a
consultation call or clear down the call.
or If configured Æ Page 68:
Press the "Hold" key. The lamp goes out.

23
Making Calls - Basic Functions

Step by Step

Programming numbers on function

keys
You can program frequently used numbers on a func-
tion key on your phone or optiPoint key module.
Select dial
The Select dial function lets you program both internal
and external numbers.
If you press a programmed select dial key, you will see
the number stored appear on the display and can set up
the connection.
> 8=Setup? > : Select and confirm.
or If configured Æ Page 68:
Press the "Setup menu" key. The lamp lights up.

> 4=Function keys? > : Select and confirm.

1=Continue? > : Confirm.
Press the function key you want to program (the asso-
ciated LED flashes).
> 02=Selected dialing? > : Select and confirm.

Program destination #? > : Confirm.

o : Enter and confirm the number you want to program.

or
if necessary, < Press the key shown. The number displayed/entered is
deleted one digit at a time.
Don’t forget to create an appropriate label for the
programmed key Æ Page 89.

Dialing with selected dialing keys

See also Selected dialing key in the glossary.
Precondition: You have programmed a number on a
function key (select dial) Æ Page 24.
Press the selected dialing key.
1=Dial? > : Confirm the number. The party is called.

24
 Making Calls - Basic Functions

Step by Step

Direct station select keys

Direct station select keys can only be programmed with
internal extension numbers.
You can press a programmed "direct station select key"
to dial the extension number stored directly.
The LED associated with this DSS key lights up when-
ever the called party is conducting an ongoing call. This
LED also flashes when this party receives an inbound
call. You can pick up the inbound call by simply pressing
the DSS key.
> 8=Setup? > : Select and confirm.
or If configured Æ Page 68:
Press the "Setup menu" key. The lamp lights up.

> 4=Function keys? > : Select and confirm.

1=Continue? > : Confirm.
Press the function key you want to program (the asso-
ciated LED flashes).
> 24=Direct station select : Select and confirm.

u or v : Press the keys shown to select and confirm internal par-

ties/extensions.
or
o Enter the name you want to find - or just the first few
letters - via the keypad Æ Page 39.
Don’t forget to create an appropriate label for the
programmed key Æ Page 89.

Using direct station select keys

Precondition: You have programmed an extension
number on a function key (direct station select key)
Æ Page 25.
Press the direct station select key. The party is called.

Picking up a call
The LED flashes.

25
Telephony – Enhanced Functions

Step by Step

Telephony – Enhanced Functions

Call log
Your BizIP 410 logs different calls in different lists:
• Missed calls
• Dialled calls
• Received calls
• Forwarded calls
The call logs contain up to 20 of the last callers/called
parties that were stored for the relevant list. The follow-
ing data is saved:
• Number/name, depending on which data is available
• Number of call attempts made by each caller (max.
99)
• Time and date of the last call attempt made by each
user
See also Call log in the glossary.

A call that is picked up by the answer machine

Æ Page 45 is not displayed in the call log.

Opening call logs

> 1=Call log? > : Select and confirm.
or If configured Æ Page 68:
Press the "Missed calls" key. The lamp lights up.

The "Missed calls" list contains new entries that

have not yet been retrieved:
• The "Missed calls" key flashes
and/or
• "Missed calls (x new)" appears or flashes on
the idle display.

26
 Telephony – Enhanced Functions

Step by Step
Selecting a log
1=Missed calls? > : Confirm.
or
> 2=Dialled calls? > : Select and confirm.
or
> 3=Received calls? > : Select and confirm.
or
> 4=Forwarded calls? > : Select and confirm.
The logs are listed in chronological order with the last
caller first.
You can use the > and < keys to scroll through the rel-
evant list. You can also use the letter keys to jump to the
first entry starting with the matching letter.

Selecting an entry
Select the required entry in the relevant list.
> 3=543219876? > : For example, select and confirm the third entry.
Calling a party
Once you have selected the party you want to call, you
can use the following option to set up a connection.
> 1=Dial? > : Select and confirm.
> 1=Dial? > : Confirm – the connection is set up.
Displaying details
You can display details about the selected party.
> 2=Details? > : Select and confirm.
The time and date of the call are displayed. If the same
party makes repeated call attempts, only the date and
time of the last call are displayed.

27
Telephony – Enhanced Functions

Step by Step
Deleting callers from the log
You can delete callers from the log provided you do not
need the relevant entry anymore.
> 3=Delete? > : Select and confirm.
The current entry is deleted and the entries that follow
it are re-numbered.

Deleting all callers from the log

You can delete the complete log from any entry in the
list. This is done with the following option.
> 4=Delete ALL? > : Select and confirm. All entries in the current list are de-
leted.

Selecting the next/previous entry

If an entry is selected, you can use the following options
to scroll to the next or previous entry.
> 5=Next entry? > : Select and confirm.
or
> 6=Previous entry? > : Select and confirm.
Press the "Quit" key or select the option "0=End" to quit
the call log.

Missed calls key

The LED associated with the "Call log" key flashes when
there are new unread entries in the "Missed calls" list.
The LED remains lit while you are checking the log. Af-
ter you quit the log, the LED only flashes if there is a
new inbound call that has not yet been retrieved.
Precondition: The key is configured Æ Page 68.
Press the "Missed calls" key to open the "Missed calls"
log directly Æ Page 27.

28
 Telephony – Enhanced Functions

Step by Step

Call forwarding
You can forward calls for your phone to another phone.
Precondition: The Call forwarding function is active
Æ Page 31.
Three call forwarding conditions can be programmed in
the Forward menu:
• Unconditional
• On no reply
(default delay: 15 seconds, can be changed via the
Web interface Æ Page 88)
• On busy
Active call forwarding instructions are displayed on the
status bar Æ Page 63.
Activating call forwarding disables the phone’s
answer machine Æ Page 45.
You can also forward the call while your phone is
ringing Æ Page 19.
See also Call forwarding in the glossary.

29
Telephony – Enhanced Functions

Step by Step

Checking the call forwarding status

The three call forwarding types can have the following
status:
• Not programmed
• Not active
• Active

To check the current status, scroll to the Forward menu.

> 2=Forward? > : Select and confirm.

The status is displayed.
1=Unconditional? > Select the forwarding type you want.
or
> 2=On no reply? >
or
> 3=On busy? >

The following messages can be displayed:

• "Not set"
– not programmed
• "Not active"
– programmed, but deactivated Æ Page 32
• "Active"
– programmed and activated Æ Page 32

30
 Telephony – Enhanced Functions

Step by Step

Activating and deactivating call forwarding

Precondition: A call forwarding destination is pro-
grammed Æ Page 32.

Activating call forwarding

> 2=Forward? > : Select and confirm. "Not set" appears.
1=Unconditional? > : Select and confirm the forwarding type you want.
or
> 2=On no reply? > :
or
> 3=On busy? > :

> 2=Switch on? > : Select and confirm.

or If configured Æ Page 68:

Press the "Forwarding" key. The lamp lights up.

Call forwarding is "Active".

Deactivating call forwarding

> 2=Forward? > : Select and confirm. "Active" is displayed.

1=Unconditional? > : Select and confirm the forwarding type you want.
or
> 2=On no reply? > :
or
> 3=On busy? > :

> 2=Switch off? > : Select and confirm.

or If configured Æ Page 68:

Press the "Forwarding" key. The lamp goes out.

Call forwarding is "Not set".

31
Telephony – Enhanced Functions

Step by Step

Programming call forwarding

Entering a new destination number for an existing call
forwarding instruction automatically activates this in-
struction.
As soon as the destination number is entered for a call
forwarding instruction, this instruction can be activated
and deactivated and the destination number can be
changed.
Deleting the destination number (delete digits with <)
automatically deactivates the associated call forwarding
instruction.

Defining/activating/changing a call forwarding des-

tination
> 2=Forward? > : Select and confirm. "Not set" appears.

1=Unconditional? > : Select and confirm the forwarding type you want.
or
> 2=On no reply? > :
or
> 3=On busy? > :

1=New/change target? > : Confirm

1=Use keypad? > : Confirm (or select and confirm "5=Use directory" to en-
ter/search for data via the directory Æ Page 39).

o Enter the destination number. If necessary, delete exist-

ing numbers with the < key.
Complete? > : If complete, confirm the entry. Call forwarding is en-
abled and active.
If the phone is programmed to perform immedi-
ate call deflection when idle, the programmed
forwarding destination (">01928005",
for instance) appears in the fourth line of the
BizIP 410 a display.
In BizIP 410 e, the second line of the display tog-
gles between the phone’s number and the pro-
grammed forwarding destination.

32
 Telephony – Enhanced Functions

Step by Step

Do not disturb
You can activate the Do not disturb feature if you want
to avoid any interruptions. Inbound calls are not signaled
then by your phone.
If the answer machine is switched off, the caller hears
the busy signal. If the answer machine is active it picks
up the call.
See also Do not disturb in the glossary.
Activating/deactivating DND
> 3=Do not disturb ? > : Select and confirm.
Switch on? > : Confirm. The new setting is displayed.

or If configured Æ Page 68:

Press the "Do not disturb" key. The lamp lights up.

"Do not Disturb - set" appears or flashes on the idle dis-

play.

Deactivating DND
> 3=Do not disturb ? > : Select and confirm.
Switch off? > : Confirm.
or If configured Æ Page 68:
Press the illuminated "Do not disturb" key. The lamp
goes out.

33
Telephony – Enhanced Functions

Step by Step

Call waiting rejection

You can activate the Call waiting rejection feature to
avoid being disturbed during a call. A second call
(Æ Page 36) will not then be signaled by the call waiting
tone.
If the answering machine is switched off, the caller
hears the busy signal. If the answering machine is
switched on, it answers the call.
See also Call waiting in the glossary.
Activating/deactivating CWR
> 4=Call Waiting Restriction? : Select and confirm the option shown.
Switch on? > : Confirm. The new setting is displayed.

or If configured Æ Page 68:

Press the "Call waiting rejection" key. The lamp lights up.

"Do not Disturb - set" appears or flashes on the idle dis-

play.

Deactivating CWR
> 4=Call Waiting Restriction? : Select and confirm the option shown.
Switch off? > : Confirm.
or If configured Æ Page 68:
Press the illuminated "Call waiting rejection" key. The
lamp goes out.

34
 Telephony – Enhanced Functions

Step by Step

Deactivating the ringer

You can deactivate the ringer if you do not want to be
disturbed by inbound call signaling.
Precondition: A function key must be configured for
this (Æ Page 68).

Press the "Ringer off" key. The LED lights up.

When an inbound call is received:
You hear a short signal (beep), but no further ringing.
The "Ringer off" LED flashes and the call is saved as a
missed call in the call log.
Press the "Ringer off" once more to deactivate the func-
tion. The LED goes out.

35
Telephony – Enhanced Functions

Step by Step

Call waiting
You can interrupt an ongoing call to pick up another call.
The caller hears the onhook signal while you hear the
call waiting tone.
See also Call waiting in the glossary.

Accepting a waiting call

You are conducting an ongoing call. A waiting call is dis-
played and signaled by the call waiting tone.
If the Call waiting rejection function (Æ Page 34)
is active at the telephone, the caller is deflected
to the answering machine. If the answering ma-
chine is switched off, the caller hears the busy
signal.

Pickup call? > : Confirm.

You can converse with the second party.
The connection to the first party is placed on hold.
> Disconnect and return? > : Confirm to clear down the call and return to the first par-
ty. The connection to the first party reappears on the
display.

Deflecting a waiting call

You can deflect a waiting call to another number.
You hear the call waiting tone and the number of the call
waiting party appears on the display.
> Deflect call? > : Select and confirm.
o Enter the destination number
1=Dial? > : Confirm the entry.
The connection to the first party reappears on the dis-
play. The deflected call is saved in the call log.

36
 Telephony – Enhanced Functions

Step by Step

Accepting a call via the headset

See also Headset in the glossary.
For information on setting the headset volume
Æ Page 76.

Precondition: Your phone rings, the "Headset" key is

configured Æ Page 68 and a headset is connected.
Press the "Headset" key. The lamp lights up.

Ending the call:

Press the "Headset" key. The lamp goes out.

37
Telephony – Enhanced Functions

Step by Step

Dial support
The BizIP 410 phone features a range of dialing aids and
memory functions to simplify telephony and number
management.

Redialing a number
Æ Page 18

Using abbreviated dialing

Twelve abbreviated dialing numbers are available to
simplify dialing. You can program a subscriber number
for each abbreviated dialing number Æ Page 65.
See also Abbreviated dialing in the glossary.

Calling with abbreviated dialing

Precondition: The "Abbreviated dialing" function key
must be configured (Æ Page 68).
Press the "Abbreviated dialing" function key.
The number for abbreviated dialing number 1 is dis-
played.
> 1) 08972228596_? > : Scroll to the abbreviated dialing number you want and
confirm it.
or

o Enter the single-digit abbreviated dialing number you

want.
2) 5618239758? > : Confirm.

1=Dial? > : Start the dial operation.

Memory locations for abbreviated dialing num-
bers that have not yet been programmed appear
as "Not programmed".

38
 Telephony – Enhanced Functions

Step by Step

Dialing from the directory

All internal parties are automatically entered in the di-
rectory. The directory also contains any external party
numbers entered.
If activated, you can use your phone to enter additional
numbers in the directory (Æ Page 70 or see the admin-
istration manual).

Press the key shown. The lamp lights up.

> Directory? > : Select and confirm.
or
> 5=Directory? : Select and confirm.

1=Search? : Confirm.
The first entry in the directory is displayed on the
screen.
u or v Press the keys shown to select another entry.
or o Enter the name you want to find - or just the first few
letters - via the keypad.
You can use the digit keypad as an alphanumeric keypad
in this case and enter the names by pressing the appro-
priate keys as many times as needed.
Key 1x 2x 3x 4x 5x 6x 7x 8x 9x 10x
e $ [1]
1
f a b c 2 A B C
g d e f 3 D E F
h g h i 4 G H I
i j k l 5 J K L
j m n o 6 M N O
k p q r s 7 P Q R S
l t u v 8 T U V
m w x y z 9 W X Y Z
d . [1]
, ? 0 ! : ; ’ "
q / ( ) [ ] * < = > %
r @ _ & # + - |
[1] Space

39
Telephony – Enhanced Functions

Step by Step
Example: You can enter the letter "r" by pressing the "7"
three times or the letter "w" by pressing the "9" six
times.

< Press the key to delete the character on the left (one
character at a time).
>Peter Mueller The first name matching the letters entered is dis-
played.
Enter subsequent letters using the same method.
>Thomas * Internal parties are indicated by an asterisk on the top
right of the display.

Calling a party

: Confirm to apply the entry displayed.

1=Dial? : Confirm.
n Lift the handset.

40
 Telephony – Enhanced Functions

Step by Step

Using notebook functions

You can record a number in the notebook after dialing it
or during a call. This number can then be dialed later at
the push of a button.

Saving a number
Precondition: The "Notebook" function key must be
configured (Æ Page 68).
Press the "Notebook" key. The number to be stored is
displayed.
Store? > : Confirm.
o Enter and confirm a random number. If necessary, de-
lete existing numbers with the < key.
The save operation is confirmed with "Entry stored".

Calling a stored number

The idle display appears.
Press the "Notebook" key.
The stored number is displayed.
1=Dial? > : Confirm.

Different dial operation initiation options

Dial operations are normally started after entering a
number by pressing :.
You can also start the dial operation by lifting the hand-
set if you entered the number without lifting it.
BizIP 410 a also lets you start dialing by pressing the
loudspeaker key (speakerphone).
Dial operations also start automatically if digit input is in-
terrupted for a set period of time (default: six seconds)
when dialing a number.
The time can only be changed via the Web interface
Æ Page 88.

41
Telephony – Enhanced Functions

Step by Step

Calling line identification restriction

You can prevent your phone number or name from ap-
pearing on external called party displays. This feature re-
mains active until you deactivate it.
The function must be activated before the external
number is dialed.

Precondition: A function key must be configured for

this (Æ Page 68).
Press the "CLI Restriction" key. The LED lights up.
or Displaying a number:
Press the "CLI Restriction" once more to deactivate the
function. The LED goes out.

42
 Telephony – Enhanced Functions

Step by Step

Locking a phone
The phone can only be locked if you changed the
default password ("000000") Æ Page 66.
The answer machine Æ Page 53 supports re-
mote operation by entering a code number, even
if the phone is locked.
See also Phone lock in the glossary.

Locking only the phone

> 7=Lock phone? > : Select and confirm.
2=Lock only? > : Confirm.
or If configured Æ Page 68:
Press the "Lock phone" key. The lamp lights up.

The phone can now be locked to prevent unauthorized

use.
You are now prompted to enter the user password
when you try to dial a number at the phone, open a
menu or press the illuminated "Lock phone" key.

Locking a phone with forwarding

Inbound calls can be forwarded directly to a specified
forwarding destination, even when the phone is locked.
You must set a deflect address first for the "1=Lock with
forward" function to work.

Programming/changing the deflect address

> 7=Lock phone? > : Select and confirm.
> 3=Set/change target? > : Select and confirm.

> 1=Use keypad? > : Confirm

o Enter a destination number or change the existing num-
ber.

: Confirm.
Locking with forward
> 7=Lock phone? > : Select and confirm.

43
Telephony – Enhanced Functions

Step by Step
> 1=Lock with forward > : Select and confirm.
"Fwd phone locked" is displayed on the screen.

Deleting the deflect address

You can delete the deflect address if you don’t need the
"1=Lock with forward" function. The only option avail-
able then is "2=Lock only".
> 7=Lock phone? > : Select and confirm.
> 4=Clear target? > : Select and confirm.
> Clear? > : Select and confirm.

Disabling the phone lock

Access the menu on the phone or dial a number. You
are prompted to enter the User password. The lock is
disabled as soon as you enter the User password.

44
 Answer Machine/Mailbox

Step by Step

Answer Machine/Mailbox
See also Mailbox in the glossary.
Your telephone is automatically assigned an active an-
swer machine during startup with a user mailbox, a per-
sonal mailbox.
If your phone belongs to one or more call groups (exter-
nal calls are signaled simultaneously at multiple
phones, see the administration manual), you can access
one or more group answer machines (group mailboxes).
Your answer machine picks up your calls, greets the call-
er with your personal greeting or a standard announce-
ment and lets the caller leave a message.
An answer machine can record messages for a mailbox
provided there is sufficient memory and a G.729 RTP
connection available. You can perform administration or
make a call using the BizIP 410 telephone while the an-
swer machine is recording.
The Forwarding function has priority over the an-
swer machine, which means that a connection to
the forwarding destination is set up before the
answer machine is started.
Pease change your personal user password (code
number) before you use your personal mailbox
for the first time Æ Page 66.
Otherwise, other people will also be able to per-
form remote mailbox retrieval and configuration
activities, for instance (Æ Page 53).
Note for DSL users:
• Due to memory capacity, recording can only
be made in "G.729" format. The answer ma-
chine cannot be used for a DSL line that only
supports "G.711".
• Remote replay via DSL is only possible if the
DSL provider transmits the DTMF signals us-
ing the RFC2833 standard.

You can operate your mailbox both directly via the

phone and via a random DTMF-compliant phone ("Re-
mote answer machine access" Æ Page 53). Acoustic
prompts simplify remote access activities.

45
Answer Machine/Mailbox

Step by Step

Opening/retrieving answer machine/

mailbox messages
New messages in your mailbox are signaled by a flash-
ing LED on the "Message Waiting" or "Group mailbox"
key.
The associated LED also signals the relevant mailbox
status Æ Page 11.

Preconditions: The phone is idle.

> 6=Message waiting? > : Select and confirm.
1=Start answer machine?> : Confirm.
or If configured Æ Page 68:
Press the "Message Waiting" or "Group mailbox" key.
or New message waiting:
Press the flashing "Message Waiting" or "Group mail-
box" key.

o Enter the code number.

(Default: 000000, adjustable Æ Page 66, in a group
mailbox, acoustic user prompts are provided to assist
adjustment.)
You are in the Mailbox menu.

You can retrieve messages remotely from your

mailbox Æ Page 53.
Like remote access, group mailbox retrieval is
performed on the basis of acoustic user prompts.
The answer machine stops automatically if no en-
try is made for a minute.

46
 Answer Machine/Mailbox

Step by Step

Message retrieval
Viewing information on messages
Preconditions: You have opened the Mailbox menu
Æ Page 46.
Messages: 2/15 25% The status of the mailbox is displayed in the first line.
There are two new and 15 "old" (played back) messages
in the example. Twenty-five percent of the available
memory is used.
Messages? > : Confirm.
New 1 30 NOV 10:33 The time and date of the recording appear in the first
0123456789 line while the caller’s number (if available) appears in the
second line.

> 3=next message? > : Select and confirm to display information on other mes-
or sages.
> 1=previous message? > :

> back? > : Select and confirm to end the display.

Playing back a message
Preconditions: You have opened the Mailbox menu
Æ Page 46.
Messages? > : Confirm.
For BizIP 410 e:
> 2=play message? > : Select and confirm.
For BizIP 410 a:
2=play message? > : Confirm. You hear a message.

> 3=next message? > : Select and where applicable confirm repeatedly to lis-
or ten to other messages.
> 1=previous message? > :

> back? > : Select and confirm to end the display.

47
Answer Machine/Mailbox

Step by Step
Returning a call

Only possible if the caller’s number was trans-

ferred (CLIP)
Preconditions: You have opened the Mailbox menu
Æ Page 46.
Messages? > : Confirm.

> 3=next message? > : Select and where applicable confirm repeatedly to
or scroll to the message you want.
> 1=previous message? > :

> 8=call message sender? > : Select and confirm. The caller is called back.
Deleting a message
Preconditions: You have opened the Mailbox menu
Æ Page 46.
Messages? > : Confirm.

> 3=next message? > : Select and where applicable confirm repeatedly to
or scroll to the message you want.
> 1=previous message? > :

> delete message? > : Select and confirm.

0=confirm? > : Confirm.

48
 Answer Machine/Mailbox

Step by Step

Customizing greetings
Every mailbox comes with two default greetings. These
can be replaced by personal greetings (max. length: 1
minute). You can toggle between the two greetings at
any time. The default greeting is immediately restored
when a personal greeting is deleted.
Your mailbox greetings can also be customized
remotely Æ Page 53.

Playing back a greeting

Preconditions: You have opened the Mailbox menu
Æ Page 46.
> Greetings? > : Select and confirm.
> 2=play greeting? > : Select and confirm.
> back? > : Select and confirm to end playback.
Selecting a greeting
Preconditions: You have opened the Mailbox menu
Æ Page 46.
> Greetings? > : Select and confirm.
> 8=toggle greeting? > : Select and confirm.
> back? > : Select and confirm to end the display.
Recording a greeting
Preconditions: You have opened the Mailbox menu
Æ Page 46.
> Greetings? > : Select and confirm.
> 0=record greeting? > : Select and confirm. "Recording..." appears on the dis-
play when recording is in progress.

r Press the pound key to stop recording.

> back? > : Select and confirm to end the display.

49
Answer Machine/Mailbox

Step by Step

Activating/deactivating recording
If recording is switched off for a mailbox, the answer
machine can once again pick up the call at the end of
the auto answer time. The selected greeting is played
back, followed by a message indicating that message
recording is not possible.
You can remotely activate/deactivate your mail-
box’s recording function Æ Page 53.

Preconditions: You have opened the Mailbox menu

Æ Page 46.
> Recording on/off? > : Select and confirm. The current status is displayed (de-
fault: activated).
switch OFF? > : Confirm.
or
switch ON? > :
> back? > : Select and confirm to end the display.

Setting the ring time

You can set the auto answer time between 0 and 59
seconds. During this time the telephone rings and the
station’s mailbox is activated.
The time set should be greater than 3 seconds.
In the case of times that lie below this limit, the
mailbox may pick up calls immediately without
any signaling.
You can also remotely set your mailbox’s ring
time Æ Page 53.

Preconditions: You have opened the Mailbox menu

Æ Page 46.
> Time before answer? > : Select and confirm. The current ring time (time until the
mailbox picks up the call) is displayed (default:15 sec-
onds).

o Enter a new ring time (0 to 59 seconds).

confirm? > : Confirm.

50
 Answer Machine/Mailbox

Step by Step

Activating/deactivating open listening

If open listening is active and your phone is idle, you can
hear incoming messages as they are being recorded.
You can also stop message recording at any time by lift-
ing the handset; this automatically connects you to the
caller. If you do this, the part of the message recorded
so far is deleted.
Open listening is automatically deactivated if re-
mote access is in progress (Æ Page 53, press
the star key during the greeting).

Preconditions: You have opened the Mailbox menu

Æ Page 46.
> Mailbox on/off? > : Select and confirm. The current status is displayed (de-
fault: deactivated).
switch ON? > : Confirm.
or
switch OFF? > :

> back? > : Select and confirm to end the display.

Activating/deactivating the mailbox

Greetings are not played back and messages are not re-
corded when a mailbox is switched off. If a station is
called when the mailbox is off, the telephone rings with-
out call pickup by an answer machine.
You can remotely activate/deactivate your mail-
box Æ Page 53.

Preconditions: You have opened the Mailbox menu

Æ Page 46.
> Mailbox on/off? > : Select and confirm. The current status is displayed (de-
fault: activated).
switch OFF? > : Confirm.
or
switch ON? > :
> back? > : Select and confirm to end the display.

51
Answer Machine/Mailbox

Step by Step

Setting the maximum message length

The maximum message length is restricted by the max-
imum recording duration (10 minutes). A time of be-
tween 1 and 5 minutes can be set here. A length of 2
minutes is set by default.
You can also remotely set your mailbox’s mes-
sage length Æ Page 53.

Preconditions: You have opened the Mailbox menu

Æ Page 46.
> Max. message length? > : Select and confirm. The current maximum message
length is displayed (default: 2 minutes).

o Enter the new maximum message length (1 to 5 min-

utes).
> confirm? > : Select and confirm.

52
 Answer Machine/Mailbox

Step by Step

Remote answer machine access

You can access your user mailbox from a random inter-
nal phone in your HiPath BizIP system.
Your user and group mailboxes can be accessed from
external phones.
Each mailbox can only be accessed by one re-
mote party at a time.

A more detailed explanation is provided at the end of

the chapter in an example of how to perform remote ac-
cess Æ Page 58.
See also Remote access in the glossary.

Caller functions
All callers can interrupt an ongoing greeting or message
recording to connect to the switch.

d Enter the code.

Access from another internal phone

o Enter the number of your BizIP 410 phone.

Wait until the call is picked up by your user mailbox.
q Press the star key during the greeting to switch to re-
mote access mode.
or For tone-dialing (DTMF) telephones only:

mmr Enter the code.

o Wait for an announcement and enter the mailbox num-
ber.

You are prompted to enter your code number (=user

password; default: 000000; adjustable Æ Page 66).
o Enter the code number.
Now follow the acoustic user prompts Æ Page 55.

53
Answer Machine/Mailbox

Step by Step

Access from an external phone

o Set up a connection to your HiPath BizIP.
Enter the relevant MSN (see the administration manu-
al).
Wait until the call is picked up by your mailbox.
q Press the star key during the greeting to switch to re-
mote access mode.
or If an MSN was assigned to the answer machine (see
the administration manual):
o Wait for an announcement and enter the mailbox num-
ber.

You are prompted to enter your code number (=user

password; default: 000000; adjustable Æ Page 66).
o Enter the code number.
Now follow the acoustic user prompts Æ Page 55.

54
 Answer Machine/Mailbox

Step by Step

Acoustic user prompts for remote access

Acoustic user prompts are provided for remote access
(from another internal phone or an external phone). The
operation is then controlled by DTMF signals (RFC2833
standard), that is, only using digit keys.
If you do not make any entry within three seconds after
an announcement, the options available to you are an-
nounced. This help announcement is repeated up to
three times and if no input is forthcoming, the call is au-
tomatically ended.
You can perform the following functions remotely one
after the other by entering codes:
• play back the overall status (playback only if less
than 20% memory is available or voice recording is
deactivated)
• new messages Æ Page 56
• old messages Æ Page 56
• greetings Æ Page 56
• activate/deactivate recording Æ Page 57
• change the code number Æ Page 57
(only possible for group mailbox)
• set the ring time Æ Page 50
• activate/deactivate open listening Æ Page 51
(only possible for a user mailbox)
• activate/deactivate the mailbox Æ Page 51
• set the message duration Æ Page 57

You can use codes to navigate between the functions:

e Switches to the previous function.

f Repeats the current function status.
g Switches to the next function.
The following codes can be used within a function.

55
Answer Machine/Mailbox

Step by Step
New/old messages

New and old messages are handled in the same

way.

e Switches to the previous message. Once the first mes-

sage has been reached, this option switches to the pre-
vious function.

f Shows the current message.

g Switches to the next message.
dd Deletes the current message.
q Skips all other (new and old) messages and switches to
"Greetings".

l Calls the caller back and automatically sets up a connec-

tion to the remote party. Only possible if the caller’s
number was transferred (CLIP).

Greetings

e Switches to the previous function.

f Shows the current greeting.
g Switches to the next function.
l Changes to the next greeting.
d If there is no personal greeting recorded, this option
starts recording. The minimum recording length is 2
seconds.
Press the pound key r to stop recording.
If a personal greeting has already been recorded, this
option resets the personal greeting to the default greet-
ing (the personal greeting is deleted).
Default: greeting 1.

56
 Answer Machine/Mailbox

Step by Step
Activating/deactivating recording

e Switches to the previous function.

f Shows the recording status.
g Switches to the next function.
d Switches recording on/off.
Default: on.

Changing the code number (group mailbox only)

e Switches to the previous function.

f Shows the current code number.
g Switches to the next function.
d Starts to change the code number (you are prompted to
enter six digits).
Default: 000000.

Setting the ring time

e Switches to the previous function.

f Shows the current call time.
g Switches to the next function.
d Starts to change the auto answer time. Values between
0 and 59 seconds are permitted.
Default: 15 seconds.

Activating/deactivating open listening (user mail-

box only)

e Switches to the previous function.

f Shows the open listening status.
g Switches to the next function.
d Activates/deactivates open listening.
Default: deactivated.

57
Answer Machine/Mailbox

Step by Step
Activating/deactivating the answer machine

e Switches to the previous function.

f Shows the answer machine status.
g Switches to the next function.
d Switches the answering machine on/off.
Default: on.

Setting the message duration

e Switches to the previous function.

f Shows the current message length.
g Switches to the next function.
d Starts to change the message length. Values between
1 and 5 minutes are permitted.
Default: 2 minutes.

Example of remote access

You want to check a group mailbox for new messages
from an external phone and, if there is one from a par-
ticular party, call that party back immediately.
o Set up a connection to your HiPath BizIP.
Enter an appropriate MSN (an MSN was assigned to the
answer machine, see the administration manual).

o Wait for an announcement and enter the group mailbox

number (for example, 52).

o Enter the code number for access.

g Switch to the new messages.
g Press (where applicable, repeatedly) to scroll to the
message you want. Play back the message.

l Call back the caller.

58
 Auto-attendant

Step by Step

Auto-attendant
Auto-attendant uses suffix-dialing that corresponds to
an announcement to enable callers to connect directly
to the parties they want to contact. A caller can auto-
matically reach an internal party, even if the multi-device
connection used is not DID-capable.
The call is automatically routed based on the attendant
mode set or the caller is given the option of performing
suffix or abbreviated dialing.
Individual greetings enhance the attendant mode set,
informing the caller on the procedure for operation.
For example: "... press 1 for Service and Support, 2 for
Advice and Sales or 0 for other issues".
Greetings can be recorded on any BizIP 410
phone within the HiPath BizIP network.
Basic settings for auto-attendant are made via
HiPath BizIP Web-based administration (see ad-
ministrator documentation).
The caller can select defined abbreviated dialing
destinations using a DTMF-ready phone.

59
Auto-attendant

Step by Step

Opening auto-attendant
Prerequisites: The BizIP 410 phone is idle.

Auto-attendant can only be opened by one

BizIP 410 phone at a time.
If you do not make any input for one minute, the
auto-attendant menu is closed automatically.

> 6=Message waiting? > : Select and confirm the option shown.
or If configured Æ Page 68:
Press the "Message Waiting" key or "Group mailbox"
key.
or A new message is waiting:
Press the flashing "Message Waiting" key or "Group
mailbox" key.

Enter password o Enter the administrator code.

(Default: 123456)

The administrator code for modifying greetings is

the same as the code used for administering your
HiPath BizIP.
Entering the user code instead of the administra-
tor code opens the answering machine/mailbox
menu.

Auto Attendant You are in the auto-attendant menu.

The current announcement is played.
You can now modify the greetings Æ Page 61.
Press the loudspeaker key.
or

t Replace the handset.

60
 Auto-attendant

Step by Step

Modifying greetings
Auto-attendant has two standard greetings. These can
be replaced by personal greetings. You can switch be-
tween the two greetings (for example, for night mode).
When a personal greeting is deleted, the standard
greeting is automatically restored.
Menu options are played audibly in the auto-attendant
menu.

Play back greeting

Auto Attendant Prerequisites: The auto-attendant menu is open
Æ Page 60.
f The greeting is played back.
Select greeting
Auto Attendant Prerequisites: The auto-attendant menu is open
Æ Page 60.

l Switch between the first and second greeting. The se-

lected greeting is played back.

Record greeting
Auto Attendant Prerequisites: The auto-attendant menu is open
Æ Page 60 and there is no individual greeting present.
If you wish to change the individual greeting, the exist-
ing one must first be deleted by pressing "0".

d Start recording the greeting.

r Press the pound key to finish recording.
Recording ends automatically after approximately
55 seconds.

Delete greeting
Auto Attendant Prerequisites: The auto-attendant menu is open
Æ Page 60 and an individual greeting is present.

d The individual greeting is deleted and replaced by the

standard greeting.

61
Configuring the Phone

Step by Step

Configuring the Phone

The settings that you can make on your phone are
grouped as follows in the "8=Setup" menu:
• Settings Æ Page 63
Indicates (if available) the current status of different
settings.
• Configuration Æ Page 63
You can use this menu to activate and deactivate the
functions of the BizIP 410 phone. Access to the
menu is password-protected.
• Local functions Æ Page 65
You can configure local functions, such as, abbrevi-
ated dialing and phone lock here.
• Function keysÆ Page 68
Use this menu to program the function keys on your
BizIP 410 phone.
• Audio settings Æ Page 72
Set the acoustic properties for your BizIP 410 phone
here.
• Administration
For information on phone administration, see the ad-
ministration manual. Access to the menu is protect-
ed with an administration password.

The "Quit" key takes you to the previous level from any
position in a menu.
The "8=Setup" menu is automatically quit by lifting the
handset.
All menus shown are preceded by a number. En-
tering these numbers speeds up navigation
through the menus shown in the tree structure
on Æ Page 100.

62
 Configuring the Phone

Step by Step

Settings
The Settings menu only appears if specific information
on the status of the directory is available, for instance:
• call forwarding is active
• user status is set

> 8=Setup? > : Select and confirm.

1=Settings? > : Confirm.

or If configured (Æ Page 68) and information is available:

Press the flashing "Settings" key. The key lights up.
The current status of the telephone is displayed.

Configuration
You can use the Configuration menu to make individu-
al settings for your BizIP 410 phone.

The menu can be password-protected

Æ Page 66.

> 8=Setup? > : Select and confirm.

or If configured Æ Page 68:
Press the "Setup menu" key. The lamp lights up.

> 2=Configuration? > : Select and confirm.

63
Configuring the Phone

Step by Step

Date/time
This function lets you select the display format for the
date.

Precondition: You are in the "Configuration" menu

Æ Page 63.
> 1=Date/time? > : Select and confirm.
The following display formats are available:

option Example:
1=DD.MM.YY 22.06.05
2=YY-MM-DD 05-06-22
3=MM/DD/YY 06/22/05

> 1=DD.MM.YY? > : Select and confirm the required display format.
The date and time generally do not have to be set
manually because this information is supplied via
a SNTP server.

Contrast
Use this menu option to set the display contrast. You
can set a value between 1 (weak contrast) and 4 (high
contrast).
Precondition: You are in the "Configuration" menu
Æ Page 63.
> 2=Contrast? > : Select and confirm.
1=Display? > : Confirm.
Setting the contrast:
uv Press the keys shown.
or
<>
or
e to h

„„00 : Confirm the required setting. The value of the new set-
ting, for example, for display contrast, is displayed.

64
 Configuring the Phone

Step by Step

Local functions
Use the "Local functions" menu to set a number of
phone-based functions, for example, define a password
or reset the memory assignment.
The menu can be password-protected
Æ Page 66.

> 8=Setup? > : Select and confirm.

or If configured Æ Page 68:
Press the "Setup menu" key. The lamp lights up.

> 3=Local functions? > : Select and confirm. If necessary, enter your password.

Abbreviated dialing
Use this menu option to program up to 12 abbreviated
dialing numbers.
For information on using programmed abbreviated dial-
ing numbers Æ Page 38.

Precondition: You are in the "Local functions" menu

Æ Page 65.
1=Abbrev. dialing? > : Confirm.
> 5)Not programmed? > : Scroll to the abbreviated dialing number you want and
confirm it.
or
o Enter the abbreviated dialing number.
Make sure that the number assigned to the current ab-
breviated dialing number appears to the left of the actu-
al number. Entries not currently in use are displayed as
"Not programmed".

Program destination #? > : Confirm.

or
<> Select and confirm another dial mode.

o Enter digits. If necessary, delete incorrect numbers

with the < key.

: Confirm.

65
Configuring the Phone

Step by Step
5) 0451524486? > The stored number is displayed.
You can now use the arrow keys to browse the other ab-
breviated dialing numbers or program new numbers.

User password
Use this menu option to change your user password
(default=000000). Your password protects your user-
specific settings and access to the answer machine.

Precondition: You are in the "Local functions" menu

Æ Page 65.
> 2=User password? > : Select and confirm.
Change? > : Confirm

o : Enter a new password (exactly six digits) and confirm

the input.
o : Re-enter and confirm the password. Confirm a correct
entry with "Password accepted".

The user password is also used to access the an-

swer machine (in this case it is known as the
"code number").
For more information on the answer machine,
see Æ Page 45.
For information on setting up the user password
via the Web interface, see Æ Page 84.

66
 Configuring the Phone

Step by Step

Memory
Use this menu option to clear the abbreviated dialing
numbers (Æ Page 65) or reset the phone’s factory set-
tings.

Clearing abbreviated dialing numbers

Use this option to deleted all programmed abbreviated
dialing numbers.
Precondition: You are in the "Local functions" menu
Æ Page 65.
> 3=Memory? > : Select and confirm.
1=Clear abbrv nos.? > : Confirm.
> Clear? > : Select and confirm. All abbreviated dialing numbers are
cleared.

Resetting user settings to the factory defaults

Only data configured by the user is reset. Admin-
istration settings are not changed.

Precondition: You are in the "Local functions" menu

Æ Page 65.
> 3=Memory? > : Select and confirm.
> 2=Delivery status? > : Select and confirm.
> Clear? > : Select and confirm. All user data is reset to the factory
defaults.

67
Configuring the Phone

Step by Step

Programming and using function keys

The BizIP 410 phone features a range of functions that
you can, if required, assign to function keys.
The BizIP 410 phone comes with five automatically pre-
programmed functions keys Æ Page 8.
The function key/LED position can be changed at any
time.
For an overview of programmable functions, see
Function keys in the glossary.
How to perform programming via the phone is de-
scribed below using examples.
The "02=Selected dialing" function is used to program-
ming numbers on keysÆ Page 24
You should never change the pre-programmed
"Quit" key so that you can always quit operations.

For information on programming function keys via the

Web interface see Æ Page 85.

Programming a function key with the "Mute"

function
You want to enable/disable the Mute function during a
call Æ Page 19. This function should be assigned to one
of the function keys.
> 8=Setup? > : Select and confirm.
or If configured (see above):
Press the "Setup menu" key. The lamp lights up.

> 4=Function keys? > : Select and confirm.

1=Continue? > : Confirm.
Press the function key you want to program (the asso-
ciated LED flashes).
> 08=Mute? > : Select and confirm.
Some functions may require additional inputs. Please
follow the user prompts.
The new function is now assigned to the function key.

68
 Configuring the Phone

Step by Step

Now press the key to access the function direct-

ly. If the function is like "Do not Disturb",
for instance, and can be switched on and off,
pressing the key multiple times turns the func-
tion on and off.
Don’t forget to create an appropriate label for the
programmed key Æ Page 89.

Editing the directory

You can add entries with numbers and names to your
HiPath BizIP’s directory and modify and delete existing
entries.
External numbers can also be edited via the Web
interface, see the administration manual.

For information on dialing from the directory

Æ Page 39.

Precondition: Directory editing is activated for users

(see the administration manual).

69
Configuring the Phone

Step by Step

Adding an entry
> 5=Directory? : Select and confirm.
> 2=Add contact? : Select and confirm.
o Enter the name of the party.
You can use the digit keypad as an alphanumeric keypad
in this case and enter the names by pressing the appro-
priate keys as many times as needed.
Key 1x 2x 3x 4x 5x 6x 7x 8x 9x 10x
e $ [1 ]
1
f a b c 2 A B C
g d e f 3 D E F
h g h i 4 G H I
i j k l 5 J K L
j m n o 6 M N O
k p q r s 7 P Q R S
l t u v 8 T U V
m w x y z 9 W X Y Z
d . [1]
, ? 0 ! : ; ’ "
q / ( ) [ ] * < = > %
r @ _ & # + - |
[1] Space

Example: You can enter the letter "r" by pressing the "7"
three times or the letter "w" by pressing the "9" six
times.

< Press the key to delete the character on the left (one
character at a time).

: Confirm to apply the name entered.

o Enter the number of the party.
: Confirm to apply the number entered. "Contact added"
appears briefly.

70
 Configuring the Phone

Step by Step

Editing an entry
For information on how to edit names and num-
bers of internal parties, see the administration
manual.
Precondition: You are in the directory and have select-
ed an entry Æ Page 39.
>Peter Mueller : Confirm.
> 3=Edit? : Select and confirm.

2=Name? : Confirm.
o Edit the name of the party (same procedure as for add-
ing an entry Æ Page 70).
or
> 1=Number? : Select and confirm.
o Edit the number of the party (same procedure as for
adding an entry Æ Page 70).

: Confirm to apply the edited entry. "Contact updated" ap-

pears.

Deleting an entry

Internal parties cannot be deleted from the direc-

tory.

Precondition: You are in the directory and have select-

ed an entry Æ Page 39.
>Peter Mueller : Confirm.
> 2=Delete? : Select and confirm. "Contact deleted" appears.

71
Configuring the Phone

Step by Step

Audio settings
Use this menu to set the volume of the ring signal for
inbound calls, the loudspeaker volume, the handset vol-
ume, and the room character for speakerphone mode.
> 8=Setup? > : Select and confirm.
or If configured Æ Page 68:
Press the "Setup menu" key. The lamp lights up.

> 5=Audio settings? > : Select and confirm.

Loudspeaker volume

When the phone is idle

Set the loudspeaker and ringer volume when the phone
is idle. The lowest loudspeaker setting is 1, the highest
8.
For information on accessing the "Audio settings" menu
(see above).
Precondition: You are in the "Audio settings" menu
Æ Page 72.
1=Loudspeaker vol? > : Confirm. The current volume is displayed.
To set the loudspeaker volume:
uv Press the keys shown.
or
<>
or
e to l

„„„ > : Confirm the setting. The new setting is displayed as a

value.

72
 Configuring the Phone

Step by Step
During a call
Precondition: You are conducting a call.
u or v To raise or lower the volume, keep pressing the keys
shown until you reach the desired volume.

: Press the key to store the settings.

If you do not store the setting, the volume will only ap-
ply to the current call.
The "Loudspeaker volume" menu closes after 5 seconds
if you do not make an entry.

Ringer volume

When the phone is idle

The lowest ringer volume setting is 1, the highest 5.
Precondition: You are in the "Audio settings" menu
Æ Page 72.
> 2=Ringer vol.? > : Select and confirm.
To set the ringer volume:
uv Press the keys shown.
or
<>
or
e to i

„ > : Confirm the setting. The new setting is displayed as a

value.

In the case of an inbound call

Precondition: Your phone rings.
u or v To raise or lower the volume, keep pressing the keys
shown until you reach the desired volume.

: Press the key to store the settings.

If you do not store the setting, the volume will only ap-
ply to the current call.
The "Ringer volume" menu closes after 5 seconds if you
do not make an entry.

73
Configuring the Phone

Step by Step

Ringer
The tone sequence can be set at three levels, the mel-
ody at eight levels. In the course of programming, you
can use the arrow keys < and > to switch between
the input fields for tone sequence and melody.
If configured, the ringer may differ from the set-
tings made here.

Precondition: You are in the "Audio settings" menu

Æ Page 72.
> 3=Ringer? > : Select and confirm. The current setting is displayed.
Melody 3 Tone sequ. 2 > Use the arrow key to select the input field for melody or
tone sequence (digit is underscored).
e to i Use the digit keys to change the required value.

Melody 3 Tone sequ. 2 : Confirm the change. The new setting is displayed.

Handset volume
To adjust the handset volume, proceed as follows:

Precondition: You are in the "Audio settings" menu

Æ Page 72.
> 5=Handset vol.? > : Select and confirm. The current setting is displayed.
Setting the handset volume:
uv Press the keys shown.
or
<>
or
e to l

„„„„ > : Confirm the setting. The new setting is displayed as a

value.

74
 Configuring the Phone

Step by Step

Room character
Use this setting to align the speakerphone device’s
room character with the room conditions. Settings are
available for normal, echoing or muffled.
See also Room character in the glossary.

Precondition: You are in the "Audio settings" menu

Æ Page 72.
> 6=Room character? > : Select and confirm. The current setting is displayed, for
example, "Normal".
> 2=Echoing? > : Select and confirm another setting. The new setting is
displayed.

Key click volume

You can set your phone to emit a click every time you
press a key. Three volumes are available and can be set
as follows.
Key clicks are only audible in call status. The key click
volume is deactivated during configuration.

Precondition: You are in the "Audio settings" menu

Æ Page 72.

> 7=Key click vol.? > : Select and confirm. The current setting is displayed.
Set the value:
uv Press the keys shown.
or
<>
or
e to g

„ > : Confirm the setting. The new setting is displayed as a

value.

75
Configuring the Phone

Step by Step

Headset volume
To adjust the handset volume, proceed as follows:

Precondition: You are in the "Audio settings" menu

Æ Page 72.
> 8=Headset vol.? > : Select and confirm. The current setting is displayed.
Set the headset volume:
uv Press the keys shown.
or
<>
or
e to l

„„„„ > : Confirm the setting. The new setting is displayed as a

value.

76
 Special functions

Step by Step

Special functions

Door speaker/door opener

You can attach an optional door speaker with door open-
er to the user connection (T/R1 and/or T/R 2) on your
HiPath BizIP AD20. The HiPath BizIP AD20 can be fitted
with up to two door speakers. Door-speaker operation
must be configured under Connectivity Settings > Te-
lephony > Miscellaneous. You can also program an
"attendant" here to specify the terminal that signals the
door-speaker call (doorbell button).
If the answer machine is active at the attendant,
the visitor can leave a message after the an-
nouncement.
If "Do not disturb" is active at the attendant, no
signal is issued when the door speaker rings.
If external call forwarding is active at the atten-
dant, no signal is issued when the door speaker
rings. Internal call forwarding is performed.

Checking the door speaker at the phone

called

Preconditions: The doorbell was pressed. The phone

is ringing.
The phone rings. The caller is displayed.

n Lift the handset.

Check the door speaker.

r If necessary, activate the door opener with the # key.

and/or

t Replace the handset.

77
Special functions

Step by Step

Activating the door opener without ring

Preconditions: The phone is idle.

o Enter the door speaker number (default = 18 or 19).

1=Dial? > : Confirm the entry.
or
Press the "Loudspeaker" key.
Leave the handset onhook and conduct your call in
speakerphone mode (not possible in BizIP 410 e).
or

n Lift the handset.

If necessary, check the door speaker.

r Activate the door opener with the # key.

and/or

t Replace the handset.

Night mode
The BizIP 410 e and BizIP 410 a system phones feature
function keys. You need a function key to activate Night
mode on the system phone.
Prerequisites: The Night mode feature must be config-
ured in your HiPath BizIP (see the HiPath BizIP Adminis-
tration Manual). The "Night mode" function key must be
programmed on your system phone Æ Page 68.

To activate this feature, press the "Night mode" key. The

lamp lights up.
or
To deactivate this feature, press the "Night mode" key.
The lamp goes out.

78
 Special functions

Step by Step

Computer-based telephone applica-

tions
You can install additional software from the HiPath BizIP
system CD. The TAPI driver software was developed as
an extension for connecting CTI applications to the sys-
tem telephones BizIP 410 e and BizIP 410 a over a PC.
This is how TAPI-compliant CTI applications are integrat-
ed.
For information on operating applications, refer to the
relevant application’s online help.

Testing operation
The system telephones BizIP 410 e and BizIP 410 a fea-
ture a Web-Based Management tool that offers func-
tions for testing the terminal. The Web-Based Manage-
ment tool can be accessed via a PC browser that
resides in the same network.
To do this, enter the IP address of the BizIP 410 tele-
phone in the browser’s address line, for example:
http://192.168.1.12

Precondition: The phone is idle.

> 8=Setup? >

6? >

You are prompted to enter your code number (=user

password; default: 000000; adjustable Æ Page 66).
o Enter the code number.

: Confirm the entry.

e d f Enter the code.
: Confirm the entry.
192.168.1.12 > The IP address of the BizIP 410 telephone is displayed.

For more information about testing terminals, refer to

the HiPath BizIP Administration Manual.

79
Special functions

Step by Step

If the BizIP 410 telephone stops responding, you

can reset the terminal by removing the power
plug on the BizIP 410 (port ) for a few sec-
onds.
If you are using "Power over Ethernet", you should
disconnect the LAN cable instead.

80
 Web Interface

Web Interface

General
You can configure the BizIP 410 phone either via the phone itself or via PC.
For configuration via PC, the PC must be connected to the LAN also
used by your HiPath BizIP.
See also Web interface in the glossary.

Preparation
Opening the Web interface
To open the interface, open a Web browser and enter the following
URL:
http://[IP of the telephone]
[IP of the telephone] stands for the IP address of the BizIP 410 that you
want to emulate (for information on the IP address, see the administration
manual).
The splash screen appears (example):

81
Web Interface

Frequently used functions

user Click this link to go to the relevant page.
Click this button to submit the changes made in the current interface. The
changes are now applied in BizIP 410.
Click this button to reset the changes made in the current form to the val-
ues stored in HiPath BizIP.
Click this button to perform an action (such as, "Save", "Download", "In-
voke", and "Restart"). A message is output if a fault occurs.
Select an option from the list field.
Enter characters via the PC keyboard.

The term Web at the start of menu paths shown here describes the
act of opening the Web interface (for example, see Æ Page 83).

Opening the user area

user Click this link to go to the user area.

Enter a user password for the BizIP 410 phone.

If you have not yet created a personalized user password, enter the default
password "000000".
For information on how to change the user password, see Æ Page 84.
Click the button shown.

82
 Web Interface

Menu structure
The menu contains all topics that can be edited. The first menu item ("User
Name") has already been selected.
Click the entries highlighted in the following menus. The relevant
interface will then appear with additional information.

User Name

Web > user > User Name

You can define a name for your BizIP 410 telephone. This name is used in
the directory, for instance. If a name has already been assigned, it appears
on the top right of the display.

Enter the user name.

Click the button shown to transfer the changes to the phone.

The user name can only be changed by the administrator in the telephone
menu (see the administration manual).

83
Web Interface

Change User Password

Web > user > Change User Password

Enter the current password, then enter and repeat the new password. The
password must consist of six digits.
Click the button shown to transfer the changes to the phone.
The user password is also used as a "code number" for accessing the mail-
box Æ Page 46.
For more information on changing the user password via the telephone
menu, see Æ Page 66.

84
 Web Interface

Function Keys
Web > user > Function Keys > Phone

There are different interfaces for the telephone and add-on devices
for the BizIP 410 a telephone. The interfaces differ in terms of the
number of function keys available.

For an overview of the programmable functions, see Æ Page 95.

Click the button shown to open the dialog window for programming a key
function.

Select the required function from the list field. The range of parameters
displayed changes depending on the type of function selected Æ Page 86.
Click the button shown to apply the change. The dialog window closes.
The changes are not transferred yet to the phone, however. You can pro-
gram other function keys now.
Click the button shown to transfer the change to the phone. The number
of seconds needed to transfer changes varies depending on the change
scope (a message is displayed).
Click the button shown to complete the operation.

An appropriate message is output if a fault occurs during the trans-

fer.

85
Web Interface

For more information on programming function keys via the telephone

menu, see Æ Page 68.

Additional parameters
Selected dialing
The destination number (or name/IP address) must be entered after "Dial
string".

Forwarding
Select the type of forwarding (where applicable) after "Forward Type".
The destination number (or name/IP address) must be entered after "Dial
string".

86
 Web Interface

Phone lock
The destination number (or name/IP address) may be entered after "Dial
string" ("Lock with forward").

Audio Settings

Web > user > Audio Settings

Select the required volume settings in the "Handset Volume", "Loudspeak-

er Volume", "Ringer Volume", and "Key Click Volume" list fields.
Select the required ringer melody and sequence in the "Ringer Melody"
and "Ringer Tone Sequence" list fields.
Click the button shown to transfer the changes to the phone.
For more information on changing the audio settings via the telephone
menu, see Æ Page 72.
The room character can only be adjusted in the telephone menu
Æ Page 75.

87
Web Interface

Call-related Parameters
Web > user > Call-related Parameters

Choose a setting in the auto-dial timer list field to specify how long the sys-
tem should wait before it automatically dials the number entered.
For more information on how to start dialing, see Æ Page 41.
Enter the destination number (or name/IP address) if you want inbound
calls to be deflected to this destination when the phone lock is active ("Call
Forwarding Locked Destination").
For more information on changing the forwarding destination via the tele-
phone menu, see Æ Page 43.
Enter the destination number (or name/IP address) as the default deflect
destination. If a default is set, this is automatically entered as the deflect
address when forwarding is activated.
For more information on how to change the destination later via the tele-
phone menu, see Æ Page 32.
For further information on call forwarding, see Æ Page 29.
Enter the time in seconds for call forwarding on no reply ( CFNR)
("CFNR").
For further information on call forwarding, see Æ Page 29.
Click the button shown to transfer the changes to the phone.

88
 Labeling, Documentation and Accessories

Labeling, Documentation and Accessories

Labeling key fields

You can choose one of the following options to label the keys with the func-
tions/call numbers stored:
Labeling
• by hand:
Labeling strips are delivered with your BizIP 410. Enter functions or
names within the white fields on the labeling strips provided for your
BizIP 410.
• via PC:
Your product CD contains a program for labeling your keypads via the
PC.
Place the labeled strips on the relevant keypad
on your BizIP 410 and lay the transparent cover
over them (matte side up).

Attaching a call number label

Self-adhesive call number labels are also delivered with your BizIP 410.
Enter the relevant numbers on the call number label (fire brigade, police,
own number), then remove and stick it in the recess on the telephone
when the handset is offhook.

Documentation
This operating manual is available both:
• On the Internet at http://www.enterprise-communications.sie-
mens.com
Æ "Products" Æ "Infrastructure". Select "HiPath BizIP".
• On the CD-ROM that you received together with the BizIP AD 20.
In order to look at and print the operating manual in PDF format, you need
a computer on which the Adobe Acrobat Reader freeware package is in-
stalled.
To view the operating instructions in HTML format, you need a computer
with an Internet browser, such as Microsoft Internet Explorer.

89
Labeling, Documentation and Accessories

Accessories
The following products allow you to customize your telephone to your in-
dividual preferences.

optiPoint key module:

The optiPoint key module offers you greater comfort and efficiency when
making or receiving telephone calls.
The optiPoint key module may be attached to BizIP 410 a.

optiPoint acoustic adapter:

For connecting a desk microphone, headset, external speaker or second
handset.
optiPoint recorder adapter:
For connecting an external recorder or a second headset.
Adapters may be attached to BizIP 410 a.

Headset:
Use a headset for handsfree calling.
A headset may be attached to BizIP 410 a and BizIP 410 e.

Plug-in power supply

If "Power over Ethernet" is not available in your Ethernet LAN (class 2 up to
6.5 W), you will need one plug-in power supply for every two BizIP 410
phones (C39280-Z4-C510).

For an overview of your phone’s connection options, refer to the

document "Information and Important Operating Procedures".

90
 Index

Index

A D
Abbreviated dialing .................................... 38 Date/time ..................................................... 64
activating/deactivating ........................... 65 Deflecting a held call ................................. 36
deleting numbers ................................... 67 Delivery status ............................................ 67
Accessories ................................................. 90 Dial options ................................................. 41
Alternate ...................................................... 21 Dialing
Answer machine ........................................ 45 from the directory .................................. 39
Auto-attendant ............................................ 59 with direct station select keys ............. 25
Auto-Dial Timer, setting with selected dialing keys .................... 24
Web interface ......................................... 88 with the handset offhook ...................... 15
Automatic dialing ....................................... 41 with the handset onhook ...................... 16
Direct station select keys ......................... 25
Directory
B dialing ....................................................... 39
Basic settings ............................................. 63 Display
overview ................................................ 8, 9
C setting the contrast ................................ 64
Door opener ................................................ 77
Call
Door speaker .............................................. 77
accepting another call (call waiting) .... 36
accepting with a handset ...................... 14
answering ................................................ 14 E
answering in speakerphone mode ...... 15 Echoing room character ............................ 75
deflecting ................................................. 19 Emergency numbers
deflecting on call waiting ...................... 36 dialing when the phone is locked (glossa-
transferring .............................................. 22 ry) .............................................................. 98
Call forwarding entering .................................................... 89
activating/deactivating ........................... 31 External calls ......................................... 15, 16
programming ........................................... 32 External code ........................................ 15, 16
Call number label, attaching ..................... 89
Call volume .................................................. 14
Call-related parameters, setting F
Web interface ......................................... 88 Features ......................................................... 8
Caring for the telephone ............................. 2 Function keys .............................................. 12
CE markings .................................................. 3 answer machine LED indicator ............ 11
CFNR timer ................................................. 88 overview ................................................ 8, 9
CLI restriction ............................................. 42 pre-programmed ............................ 8, 9, 96
Consultation ................................................ 20 programming (with examples) ............. 68
Contrast, setting ......................................... 64
Control panel
BizIP 410 a ................................................. 8
BizIP 410 e ................................................ 9

91
Index

H O
Handset Open listening ............................................ 17
overview ................................................ 8, 9 Operating manual, ordering ..................... 89
volume, setting ....................................... 74 Operating principle .................................... 12
Headset ....................................................... 90 Operating steps .......................................... 10
setting the volume ................................. 76 optiPoint acoustic adapter ........................ 90
Web interface ..................................... 87 optiPoint key module ...................... 8, 24, 90
Held call pickup .......................................... 36 optiPoint recorder adapter ........................ 90
HTML format, operating manual ............. 89 Outgoing calls ............................................. 15
Overview of telephone functions .............. 8

I
Icons explained ........................................... 10 P
Information .................................................... 2 PDF format, operating manual ................ 89
Phone
locking ...................................................... 43
K Phone, muting ............................................ 35
Key click volume, setting .......................... 75 Plug-in power supply ................................. 90
Web interface ......................................... 87 Pre-programmed function keys ....... 8, 9, 96
Key programming ...................................... 68
Keypads, labeling ....................................... 89
R
Receiving volume ....................................... 14
L Redialing a number .................................... 18
Labeling keypads ....................................... 89 Ringer melody, setting .............................. 74
Loudspeaker Web interface ......................................... 87
overview ................................................ 8, 9 Ringer volume, setting .............................. 73
Loudspeaker volume, setting .................. 72 Web interface ......................................... 87
Web interface ......................................... 87 Ringer, deactivating ................................... 35
Room character, adjusting ........................ 75
M
Mailbox ........................................................ 45 S
Memory ....................................................... 67 Selected dialing key ................................... 24
Memory, clearing ....................................... 67 Speakerphone mode
Menu ............................................................ 12 answering a call ...................................... 15
Muffled room character ............................ 75 switching during a call ........................... 16
Mute ............................................................. 35 Status ........................................................... 63

N T
Notebook functions ................................... 41 Telephone
Number operating .................................................. 12
deactivating the display ........................ 42 Telephone functions .................................... 8
storing ................................................ 24, 41 Trunk calling .......................................... 15, 16
suppression ............................................. 42 Trunk seizure ........................................ 15, 16

92
 Index

U
User name
changing (Web interface) ...................... 83
User password ........................................... 66
changing (Web interface) ...................... 84

V
Voice messages ................................... 45, 59
Volume, setting
handset .................................................... 74
headset .................................................... 76
key click volume ..................................... 75
ringer ........................................................ 73

W
Web interface
changing the password ......................... 84
changing the user name ....................... 83
opening .................................................... 81
setting call-related parameters ............ 88
setting the volume ................................. 87

93
Technical Reference

Technical Reference

Glossary
The following is an alphabetized overview of important technical terms and
abbreviations.

Call waiting
You are conducting a call when a second call is signaled. The second call
is signaled both acoustically and on the phone’s display.
For operation at the phone, see Æ Page 36.

Call log
Call logs record all inbound and outbound calls and call attempts conduct-
ed via your BizIP 410 phone. Your HiPath BizIP records the calls in four dif-
ferent logs (all with additional information):
missed calls, received calls, forwarded calls, and dialed numbers.
For operation at the phone, see Æ Page 26.

Do not disturb
The DND feature prevents your BizIP 410 phone from ringing. The caller
hears the busy signal or, if the answer machine is active, has the option of
leaving a message.
For operation at the phone, see Æ Page 33.

Call forwarding
You can program your BizIP 410 phone to forward all inbound calls to pre-
defined forwarding destinations.
There are three types of call forwarding: "unconditional", "on no reply" (also
known as CFNR) and "on busy". A separate forwarding destination can
be configured for each type of forwarding. "Unconditional" forwarding has
highest priority.
Example:
All three types of forwarding are active with different forwarding destina-
tions.
Unconditional: 0488372
On no reply: 185
On busy: 00397723364
In this case, the call is forwarded to the number "0488372".
For operation at the phone, see Æ Page 29.

94
 Technical Reference

CFNR
Abbreviation for "Call Forwarding No Reply".
Type of forwarding executed if the called party does not answer. The call
deflection time can be set Æ Page 88.

Remote access
This feature lets you use a random phone to play back voice messages
stored on your mailbox and configure your mailbox properties. You can ac-
tivate and deactivate your mailbox, for example, or change the greeting.
For operation at the phone, see Æ Page 53.

Speakerphone
Speakerphone mode involves conducting calls (that is, speaking and hear-
ing) without the aid of the handset. Your phone (BizIP 410 a only) features
a full-duplex speakerphone function for this with a separate microphone.
You can hear the other party via the phone’s built-in loudspeaker.
The optimum distance between the caller and the phone is approximately
50 cm in speakerphone mode. Optimize the speakerphone quality by ad-
justing the room character Æ Page 75.
As a courtesy, please always inform the other party whenever you activate
the "Speakerphone" function.
Activate Open listening if you only want to listen in on the call in the
room.
For operation at the phone, see Æ Page 15.

Function keys
These are keys on the BizIP 410 phone that you can program with various
functions or numbers.
The following table lists the functions that you can program on your phone
and provides a short explanation and reference to the description in the
document.
For information on programming via the phone menu, see Æ Page 68, for
programming via the Web interface, see Æ Page 85.
Function key Explanation
01=Clear definition No function available.
02=Selected dialing Æ Page 24
03=Abbreviated dialing Æ Page 38
04=Repeat dialing1 Æ Page 18
05=Missed calls Opening call logs Æ Page 26
06=Forwarding Æ Page 29
07=Loudspeaker1 Activating/deactivating the loudspeaker
Æ Page 17

95
Technical Reference

Function key Explanation

08=Mute1 Activating/deactivating the microphone
Æ Page 19
09=Ringer off Activating/deactivating the ringer
Æ Page 35
10=Hold Placing a calling party on hold Æ Page 23
11=Alternate Toggling parties Æ Page 21
12=Transfer call Transferring with consultation Æ Page 22
13=Join calls Transferring without consultation
Æ Page 22
14=Deflect call Deflect callÆ Page 19
15=Setup menu Opening the "Setup" menu Æ Page 62
16=Notebook Invoking the Notebook function Æ Page 41
17=Settings Activating the settings display Æ Page 63
18=Lock phone Æ Page 43
19=Conference Initiate conferenceÆ Page 21
20=Headset Accepting calls via the headset Æ Page 37
21=Do not disturb Activating/deactivating DND Æ Page 33
22=Message waiting Activating the mailbox Æ Page 45
23=Group mailbox Activating the group call mailbox Æ Page 45
24=Direct station select Æ Page 25
key
25=CLI Restriction Calling line identification restriction
Æ Page 42
26=Directory Æ Page 39
27=Night mode Activating/deactivating night mode
Æ Page 78
28=Call waiting rejection Activating/deactivating CWR Æ Page 34
29=Quit1 Cancelling a function/entry
30=Confirm Confirming a function/entry (= :)
00=End Ending a function/entry
[1] Pre-programmed function on the phone

Hold
If you place a call party on hold, he or she cannot hear the ongoing call; in-
stead, this party hears the MOH melody. You cannot hear a party that has
been placed on hold.
For operation at the phone, see Æ Page 23.
You can also mute your phone by deactivating the microphone Æ Page 19
(you can still hear the other party).

96
 Technical Reference

Headset
A headset is useful when you need both your hands free while conducting
calls. See also Accessories Æ Page 90.
For information on accepting a call via the headset, see Æ Page 37.

Conference
Your HiPath BizIP lets you talk to two parties at the same time (three-party
conference).
You can also toggle between both parties Alternate.
For operation at the phone, see Æ Page 21.

Abbreviated dialing
Every BizIP 410 phone has 12 abbreviated dialing memory locations that
can be assigned numbers of your choice. Programming this function on a
key lets you dial the most frequently used numbers quickly and easily.
For operation at the phone, see Æ Page 38.

LAN
Abbreviation for "Local Area Network".

Open listening
The Open listening function lets people near your phone listen in on your
call. You can hear the other party over both the handset and the phone’s
built-in loudspeaker.
In contrast to Speakerphone, the speakerphone microphone is not ac-
tivated for this function.
As a courtesy, please always inform the other party whenever you activate
the "Open listening" function.
For operation at the phone, see Æ Page 17.

LED
Abbreviation for "Light Emitting Diode".
LED for signaling various states of individual function keys.

Mailbox
Callers can use your HiPath BizIP’s mailbox (answer machine) to leave
voice messages when you are absent.
As long as you have a telephone connection, the user-friendly, voice-driven
remote access options let you call back a party who left a voice message,
for instance, regardless of your location.
For operation at the phone, see Æ Page 45.

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Technical Reference

Alternate
The Alternate feature lets you talk to two different call parties in turn. The
other two parties cannot hear each other. The party with whom you are not
currently speaking hears an MOH melody.
You can also conduct a Conference with both parties.
For operation at the phone, see Æ Page 21.

DTMF
Abbreviation for "Dual-Tone Multifrequency".
For an explanation of the answer machine, see Æ Page 45.

Room character
You can alter your phone settings to improve the sound quality to suit the
acoustics of the room where your BizIP 410 phone is located. Making this
setting improves the Speakerphone quality.
For operation at the phone, see Æ Page 75.

Consultation
The Consultation function lets you call (consult with) a second party while
a call is already in progress. In the meantime, the original party hears an
MOH melody.
For operation at the phone, see Æ Page 20.

SNTP
Abbreviation for "Simple Network Time Protocol".
By connecting to the SNTP server (time server), your BizIP 410 phone au-
tomatically displays the time and date with atomic-clock accuracy.
For information on the necessary settings, see the administration manual.

Phone lock
By activating the phone lock you prevent unauthorized parties from using
your phone or changing your user settings.
Emergency numbers can be dialed even when the lock is active.
For operation at the phone, see Æ Page 43.

Transfer
You can transfer an ongoing call to another phone. In other words, the tar-
get phone rings as soon as you enter the destination number. You can hang
up straightaway.
This function is useful if you want to continue the call on another phone,
for instance.

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 Technical Reference

For operation at the phone, see Æ Page 22.

URL
Abbreviation for Uniform Resource Locator".
This refers to the address of a file or a directory. A typical URL describes:
• the mechanism for accessing the content (for example, a protocol,
such as, http, ftp or file),
• the computer (IP address or domain name) where the content is locat-
ed and
• the names of the content on this computer (usually a directory and/or
file name).

Web interface
This interface provides a user-friendly option for configuring your BizIP 410
phone via the PC. With the Web interface, programming Function
keys is especially easy to follow because the result is immediately visible.
For information on how to use the interface, see Æ Page 81.

Selected dialing key

Your BizIP 410 a phone has 19 function keys (BizIP 410 e has 12). You can
program a number on these keys and then dial it at the push of a button.
For programming information see Æ Page 24.
For operation at the phone, see Æ Page 24.

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Technical Reference

Telephone menu
Menu For more information see ...
|--- 1=Call log? Æ Page 26
| |--- 1=Missed calls?
| |--- 2=Dialled calls?
| |--- 3=Received calls?
| |--- 4=Forwarded calls?
| |--- 0=End
|--- 2=Forward? Æ Page 29
| |--- 1=Unconditional?
| |--- 2=On no reply?
| |--- 3=On busy?
| |--- 0=End
|--- 3=Do not disturb ? Æ Page 33
|--- 4=Anklopfschutz ? Æ Page 34
|--- 5=Directory?
| |--- 1=Search? Æ Page 39
| |--- 2=Add contact? Æ Page 70
| |--- 0=End
|--- 6=Message waiting? Æ Page 45
| |--- 1=Start answer machine?
| |--- 0=End
|--- 7=Lock phone? Æ Page 43
| |--- 1=Lock with forward?
| |--- 2=Lock only?
| |--- 3=Set/change target?
| |--- 4=Clear target?
| |--- 0=End
|--- 8=Setup? Æ Page 62
| |--- 1=Settings? Æ Page 63
| |--- 2=Configuration? Æ Page 63
| | |--- 1=Date/time? Æ Page 64
| | | |--- 1=DD.MM.YY?
| | | |--- 2=YY-MM-DD?
| | | |--- 3=MM/DD/YY?
| | | |--- 0=End?
| | |--- 2=Contrast? Æ Page 64
| | | |--- 1=Display?
| | | |--- 0=End?
| | |--- 0=End?
| |--- 3=Local functions? Æ Page 65
| | |--- 1=Abbrev. dialing?
| | |--- 2=User password?
| | |--- 3=Memory?
| | |--- 0=End?
| |--- 4=Function keys? Æ Page 68
| | |--- 1=Continue?
| | |--- 0=End?
| |--- 5=Audio settings? Æ Page 72
| | |--- 1=Loudspeaker vol?
| | |--- 2=Ringer vol.?
| | |--- 3=Ringer?
| | |--- 5=Handset vol.?
| | |--- 6=Room character?
| | |--- 7=Key click vol.?
| | |--- 8=Headset vol.?
| | |--- 0=End?
| |--- 6=Administration? Æ Administration Manual
| |--- 0=End
|--- 0=End

100
 © Siemens Enterprise
Communications GmbH & Co. KG
Reference No.: Hofmannstr. 51,
A31003-K1000-C102-6-7619 D-81359 München

The information provided in this document

contains merely general descriptions or char-
acteristics of performance which in case of

Communication for the open minded actual use do not always apply as described
or which may change as a result of further
development of the products. An obligation
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only exist if expressly agreed in the terms of
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Siemens Enterprise Communications are owned by Siemens Enterprise
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