IFTM UNIVERSITY SCHOOL OF BUSINESS

MANAGEMENT HUMAN RESOURCE MANAGEMENT

Multiple Choice questions

By: DR.
Megha bhatia

1. HRD is related to

(a) Work improvement (b) error

(c) PROFIT (d) pricing

2. In a 360 degree of appraisal of the employee, his performance is rated by

(a) Superiors only (b) superiors and subordinated

(c) superiors and peers (d) superiors, Peers and subordinates

3. In a wage system where employee is paid a fixed amount irrespective of output is called

(a) Time rate system (b) Piece rate system

(c) time cum bonus system (d) piece cum bonus rate system

4. In a wage system where employee is paid according to output is called

(a)Time rate system (b) Piece rate system

(c) time cum bonus system (d) piece cum bonus rate system

5. In which of the wage payment system an employee will be least interested in enhancing output
(a) Time rate system (b) Piece rate system

(c) Bonus payment system 6. Which (d) time cum piece rate system
is/are type of test?

(a) Interest test (b) aptitude test

(c) personality test (d) all of these

7. Rowan plan is a –

(a) Incentive plan (b) motivation

(c) Task (d) work

8. Identifying the job is a basic part of

(a) Job analysis (b) group

(c) Range (d) Problem

9. Which means deciding the value of the work done by the individual?

(a) Performance appraisal (b) Task

(c) Action (d) Reward

10. The job redesign includes

(a) Provide task closure (b) person

(c) system (d) casting

11. HRM involves

(a) Employee training (b) Industrial relation

(c) remuneration (d) all of these

12. Fringe benefits includes

 (a) Financial facility (b) Housing

(c) health (d) all of these

13. Welfare is associated …… in HRM

(a) Staff (b) product

(c) service (d) role

14. Recreation is more closed to

(a) Fringe benefits (B) Group

(c) Bank (d) Nature

15. Work participation in management means

(a) Duty (b) employee involvement

(c) security (d) risk

16. Participation can be in the form of

(a) Collective bargaining (b) Risk

(c) wages (d) rating

17. On the job training programme is a method of

(a) Selection (b) training Programme

(c) appraisal 18. (d) report

Ranking method is a

(a) Salary (b) performance appraisal

(c) task (d) survey

19. Critical incident method is method of

(a) Performance appraisal (b) Promotion

(c) Laws (d) Market

20. Need of association is a

(a) moral need (b) social need

(c) problem (d) conflict

21. Non financial motivation is

(a) Job rotation (b) Promotion

(C) Work (d) separation

22. Job factors includes

(a) Suspension (b) wages

(c) salary (d) all of these

23. Disciplinary action is
(a) Lay off (b) Promotion

(c) activity (d) right

24. Method of merit rating is

(a) point Method (b) ranking procedure

 (c) Grading Method (d) all of these

25. The term .......... Refers to a condition in the organization where employee conducts themselves in accordance with the
organizations rules and standards of acceptable behavior.

(a) Grievance (b) conflict

(c) discipline (d) none of these

26. Under this approach every employee of an organization is considered as a human resource.

(a) Human resource (b) Human relation

(c) judicial (d) group

27. The code of Discipline was evolved at the Indian Labour Conference in ……….

(a) 1958 (b) 1961

(c) 1948 (d) 1921

28. ……….. is the process of negotiation between employers and the representatives of a unit of employees aimed at reaching
agreements that regulate working conditions

(a) Participation management (b) Collective bargaining

(c) code of conduct (d) none of these

29. Quality circle concept was originated in

(a) USA (B) China

(c) India (d) japan

30. Grievance procedures are based on the principle of natural justice

(a) Justice (b) principle

(c) Procedure (d) commitment

31 .............. It is concerned with the determination os the number of personnel required in an organization.
(a) Human resource planning (b) Job analysis

c) Motivation (d) Human welfare

32. Labour welfare aims at providing such service facilities and amenities which enables a worker to perform their work in healthy
atmosphere

(a) Human welfare (b) Health and safety

(c) Industrial relations (d) motivation

33. The task of assigning duties and fixing the responsibilities will be concerned with
(a) Planning (b) organizing

(c) coordinating (d) staffing

34. The process of studying and collecting information relating to the operation and responsibilities of a specific job is known as
(a) Job evaluation (b) job analysis

(c) job title (d) job identification

35. Physical characteristic s , psychological features , attitude and leadership quality is analyzed through
(a) Job evaluation (b) job specification

(c) job title (d) job identification

36. shifting of an employee from one job to another without special reference to change in responsibility or compensation is known
as
(a) Transfer (b) Promotion

(c) Demotion (d) Separation

37 .............. is the method of elimination
 (a) Recruitment (b) employment

(c) selection (d) appointment

38. It is an powerful exchange of ideas, the answering of questions, and communicating between two or more persons
(a) Communication (b) Exchanging

(c) interview (d) recruitment

39 ............ is a welcoming process through which the employee feels at home

(a) Recruitment (b) selection

(c) appointment (d) induction

40. It helps the employees acquainted with jobs and also to increase their aptitudes and skills and knowledge.
(a) Training (b) Orientation

(c) Eliminating (d) recruiting

41. Learning by observing and actually doing the job

(a) On the job training (b) off the job training

(c) in depth training (d) coaching

42. A special area or room is used to give training for large number of person within a short span of time
(a) Class room training (b) Internship training

(c) apprentice training (d) vestibule training

43. All formal procedures used in working organization to evaluate personalities and contributions and potential of group members
is
(a) job designing (b) Job evaluation

(c) Merit rating (d) Job planning

44. Under thismethod certain categories of abilities are defined in advance such as excellent, verygood, average, poor, very poor,
outstanding etc

(a) Ranking method (b) Grading method

(c) paired comparison method (d) graphic rating scale

45. The technique developed to reduce bias and establish objective standards of comparison between individuals is
(a) Forced distribution method (b) Grading method

(c) paired comparison method (d) graphic rating scale

46. The method used in government organizations to appraise the employees

(a) Ranking method (b) Grading method

(c) paired comparison method (d) confidential report

47. The performance is judged in terms of costs and contribution of employees under

(a) Behavioral anchored rating scales (b) human resource accounting method

(c) MBO (d) Assessment centers

48. The rating of an employee high or low on the basis of general impression.

(a) Personal bias (b) In consistent rating

(C) average rating (d) halo effect

49. It is a sequence of separate but related work activities that provide continuity order and meaning to a person’s life.
(a) Career (b) career development

(c) career planning (d) none of the above

50. The formulation and implementation of policies and programmes related to wages, salary, and other forms of employees
compensation.
(a) Compensation (b) supplementary compensation
 (c) salary administration (d) none of these
51 ..............Is given to improve motivation and productivity among employees

(a) Salary (b) Incentive wages

(c) fringe benefits (d) compensation

52. Any casual emoluments or profit attached to an office or position in addition to the salaries or wages is
(a) Salary (b) perquisites

(c) fringe benefits (d) compensation

53. Management is concerned worth the peoples dimension in organizations.

(a) Human resource (b) Business

(c) Banking (d) none of these

54 is a function of management which is connected with instructing guiding and inspiring people in the organization to achieve its
objectives

(a) Organizing (b) directing

(c) staffing (d) controlling

55 is a process which verifies whether everything occurs in the organization according to plans

(a) planning (b) controlling

(c) directing (d) organizing

56 is a first main operative function of personnel management

(a) training (b) selection

(c) procurement (d) development

57 is the process of allocating tasks among its members for achieving organizational
objectives
(a) Organizing (b) directing

(c) staffing (d) controlling

58 approach considers employees as a resource in the same way as any other business resource

(a) Classical (b) system

(c) Harvard (d) none of these

59. A separate department namely ............. department is now setup in all organizations to tackle the problem of personnel in the
organization
(a) Marketing (b) administration

(c) staffing (d) personnel

60 ............... is a detailed and systematic study of jobs to know the nature and characteristics of the people to be employed in
different kinds of jobs
(a) job analysis ) (b) job description

(c) job enrichment (d) job evaluation)

61. The results of the job analysis are written in a statement known as ……..

(a) Job evaluation (b) job description

(c) job specification (d) none of these

62 ............... is a statement which shows a maximum acceptable human qualities necessary to perform a job satisfactorily
(a) job evaluation (b) job description

(c)Job specification (d) none of these

63. Job ........... simply means the shifting of an employee from one job to another without any change in the nature of job
(a) simplification (b) enlargement

(c) rotation (d) enrichment

64. job .............is a systematic and orderly process of measuring the worth of a job in relation to other jobs
(a) simplification (b) enlargement

(c) rotation (d) enrichment

65 is a process of searching for prospective employees and stimulating them to apply for more jobs in the organization
(a) Induction (b) selecting

(c) placement (d) recruitment

66 is the process of choosing the most suitable persons from all the applicants

(a) Induction (b) selecting

(c) placement (d) recruitment

67 is related with a decision to place a selected individual in one job than other

(a) Placement (b)selection

c) recruitment (d) induction

68 is defined as downgrading an employee by reducing his salary decrease his responsibility and authority and status
(a) Transfer (b) promotion

(c) demotion (d) none of these

69. Under this method the new worker is placed on a regular job and training is givenby his immediate supervisor at the
working place itself.

(a) Off the job training (b) on the job training

(c) remedial training (d) none of these

70. This type of training is conducted by the organization with in the premises or by external agencies.
(a) Off the job training (b) on the job training

(c) remedial training (d) none of these.

71 ........... is a joint programme of training conducted by educational institutions and business firm

(a) Internship training (b) learner training

(c) class room training (d) vestibule training

72. The major defect is that the ..............Method tends to irritate raters, who feel they are not being trusted.
(a) forced-choice (b) ranking

(c) checklist (d) none of these

73. This method is a combination of graphic rating scales, and critical incidents method.

(a) MBO (b) BARS

(c) assessment centers (d) none of these

74 ................... introduced the concept of MBO

(a) Michael porter (b) Prahlad

(c) Peter .F.Drucker (d) none of these

75. Career ................has been defined as the interaction of psychological, sociological, economic, and physical and chance
factors that shape the sequence of jobs, occupations or careers that a person may engage in throughout a life time.
(a) Planning (b) development

(c) selection (d) none of these.

76 .................... training is an inexpensive way for employees and employers to expand skills.

(a) Induction (b) transfer

(c) job (d) cross

77. Formal appraisal of an individual’s performance has begun in

(a) India (b) China

(c) USA (d) Japan

78. Raters are asked to choose from among groups of statements those which best fir the individual being rated and those which
least fit him. This method is called

(a) Check list method (b) Graphical method

(c) paired comparison method (d) Forced distribution Method

79. This method is a combination of graphic rating scales, and critical incidents method. Which method

(a) BARS (b) MBO

(c) paired comparison method (d) none of these.

80 appraisal is conducted is small units having only a few personnel

(a) Formal (b) informal

(c) initial (d) none of these.

81 management consists of formulation and implementation of policies and programmes related to wages, salary, and other
forms of employees compensation

(a) Compensation (b) wages

(c) salary (d) none of these

82. Under this system, worker is paid on the basis of time spent by him on the job

(a) incentive (b) time wage

(c) piece wage (d) none of these

83 ............... plan is a simple combination of time and piece rate system

(a) Rowan (b) Emerson

(c) Halsey (d) bedeaux

84. Job analysis involves

(a) Identifying the job (b) requirement

(c) Business (d) management

85. Job analysis includes

(a) Task analysis (b) training

(c) Need (d) plan

86. HRM includes

(a) Judgement (b) Job description

(c) cost (d) action

87. The ............... is choosing a few from those who applied

(a) Morale (b) man

(c) Selection (d) plan

88. The selection process includes
(a) Initial screening interview (b) Package

(c) band (d) all of these

89. Wage is calculated by

(a) Time X Rate (b) plan

(c) Task (d) incentive

90. Which is a wage plan?

 (a) Time wage (b) option

(c) Benefit (d) task

91. The consideration for wage payment is

(a) External equity (b) ability to pay

(c ) statutory regulation (d) all of these

92. The method of wage payment based on hours of work is

(a) Piece rate (b) time rate

(c) bonus (d) incentives

93. In Halsey plan employee is paid bonus equal to ............ of time saved
(a) 10% (b) 20%
(c) 50% (d) 100%

94. Non monetary incentives are called

(a) Wages (b) fringe benefits

( c) salaries (d) allowances

95. Bonus comes under the category of

(a) Wages (b) allowances

(C) incentives (D) fringe benefits

96 ................. is fixed on the basis of change in consumer price index

(a) Dearness allowance (b) basic

(c ) Fringe (d) Bonus

97. A dispute or disagreement about any terms and conditions of employment is called

(a) Grievance (b) Discipline

(c) Punishment (d) none of t hese

98. The modulation of employee behavior to produce desired performance is called

(a) Grievance (b) Discipline

(c) Punishment (d) none of these

99. The process of including workers in the decision making is called …………….
(a) Workers participation management (b) Co-partnership
(c) MBO (d) Team work

100. Grievance arises out of disagreement related to

(a) Terms of employment (b) wage rate

(c) group work (d) all of these.

101. Which among the following is simple form of penalty for indiscipline?

(a) Transfer (b) Warning

(c) Suspension (d) Dismissal

102. The process of arranging duties and responsibilities relating to a job is called

(a) Job analysis (b) Job design (c) Job satisfaction (d) job evaluation

103. The process of changing employees from one job to another is called:

(a) Job rotation (b) Job enlargement (c) job Design (d) Job Evaluation.

104 Tests are conducted to measure the candidates’ ability to apply particular skills.

(a) Aptitude (b) Depth

(c) Trade (d) none of the above

105 is done to verify whether the candidate possess the required qualification and eligibility criterion.
(a) Recruitment (b) Appointment

(c) screening (d ) selection

106. Selection is the process of

(a) Sourcing manpower (b) Choosing candidate

(c) interviewing candidate (d) Assigning job

107. The object of executive development is enhancing

(a) Job skills (b) communication skills

(c) Managerial skills (d) none of these

108. The process of assessing the effectiveness of training is called

(a) Training Programs (b) training plan (c) training evaluation (d) training method
109 ...............Is the first stage in career planning?

(a) Career development (b) career planning (c) Self-assessment (d) none of these.

110. In 360 Degree evaluation the employee is rated by

(a) Supervisor (b) fellow workers

(c) customer (d) all of these