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Satya Prasad Sahu - Application Admin

This document contains the resume of Satya Prasad Sahu. It summarizes his professional experience working in IT industry for over 6 years, including roles as a Support Consultant and Executive CRM. It also lists his educational qualifications which include a B.Tech degree from Centurion University of Technology & Management. Finally, it provides details of 3 projects he has worked on, including roles and responsibilities in each project supporting e-procurement, loan management, and application monitoring systems.

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Ashreetha Shetty
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97 views3 pages

Satya Prasad Sahu - Application Admin

This document contains the resume of Satya Prasad Sahu. It summarizes his professional experience working in IT industry for over 6 years, including roles as a Support Consultant and Executive CRM. It also lists his educational qualifications which include a B.Tech degree from Centurion University of Technology & Management. Finally, it provides details of 3 projects he has worked on, including roles and responsibilities in each project supporting e-procurement, loan management, and application monitoring systems.

Uploaded by

Ashreetha Shetty
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOC, PDF, TXT or read online on Scribd
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SATYA PRASAD SAHU

Tel: (+91) 9619834805| E-mail:satyaprasad99@outlook.com

PROFESSIONAL SUMMARY

 B.Tech with total 6.8 years of Total experience in IT Industry .


 Having 3.2 Years of Experience as Support Consultant Working on SQL, UNIX, LINUX.
 Having 3.4 Years of Experience as Executive CRM Working on E-Tendering,E-Auction,E-Governance
platform
 Involved in successful deployment of applications on server.
 Worked closely with development Team and solution Delivery Managers.
 Knowledge on customizing network monitoring and incidents as per business requirements.
 Analyzing the logs for any bugs, troubleshooting issues, application support functions, deploying the codes
on test servers and testing for any issues and then deploying on live.
 Involved in log management and monitored batch files scheduling and their smooth working.
 Knowledge of management of Banking applications. (TCS BaNCS24)
 Working knowledge in managing complete SDLC.
 Handling day to activity of production, application and database.
 Exposure to test and deploy the products and performing UAT
 Good understanding of ITIL processes-Incident, Change and Problem Management.
 Mentoring of new team members and keeping track of task assigned

TECHNICAL SKILLS

 Operating Systems : Unix, Linux


 Languages : COBOL, Shell Scripting.
 Web server : Apache Tomcat.
 Software Tools : Putty, WinSCP
 Monitoring Tools : Nagios

EDUCATIONAL QUILIFICATION

 B.Tech Form Centurion University of Technology & Management (CUTM) in 2013.

PROFESSIONAL EXPERIENCE

 Working as Technology Analyst in Infosys Limited


Since 28th May 2020

 Working as Sr Software Engineer in Tata Consultant Services on Payroll of SellCraft Global Solution Pvt.
Ltd.
Since 05th November 2018 – 31st Dec 2019.

 Working as Executive CRM in Antares Systems Limited Since 28th March, 2014– 30th October ,2018

Projects 1 : RWEST
Company : Infosys Limited
Client : RWEST
Duration :05th September 2020 - 31st December, 2021

Job Responsibilities:

 Monitoring the live applications and fixing them in case of unexpected failure.
 Responsible for Application monitoring, server monitoring and Network monitoring.
 Analyzes the system & requirement specifications and understand the business process.
 Responsible for configuration of host and service monitoring
 Responsible for decommissioning of server and make it to Maintenance mode as per clients
requirement
 Responsible for scheduling downtime and monitoring server using Amazon cloud watch.
 Responsible for configure alarm actions to stop, start, or terminate an Amazon EC2 instance
 Create alarms that initiate Amazon EC2 Auto Scaling and Amazon Simple Notification Service
(Amazon SNS) actions.
Projects 2 : BaNCS LMS (Loan Management Systems)
Company : Tata Consultancy Services
Client : Tata Capital Finance
Duration :05th November,2018 - 31st December, 2019

Tata Capital is Core Banking software suite use by Retail banks . Which includes various functions such as Universal
banking, Core banking, payments, wealth management and money markets, compliance, insurance. There are
also modules that deal with capital markets and the insurance business
Job Responsibilities:

 Deployments of multiple applications in UAT/Production/DR environment and testing same.


 Handling Java based web application (CAM) ticket issue and provide RCA if needed.
 Analyzes the system & requirement specifications and understand the business process.
 Simulating the production issues in UAT and analyzing by checking various logs of application.
 Serve as the point of contact for all the technology issues/defects related to UAT/Production.
 Monitoring system health on daily basis along with application.
 Analyzing technical tickets raised by business operations team at L2 level.
 Handling escalations which are directly impacting any business functionality.
 Experience in production support, application support and good understanding of ITIL process in service
request, incident Management and Problem Management.
 Capable of working in coordination with development teams, vendors, key infrastructure partners and
other groups.
 Able to write shell script and modify it as per the client requirement.
 Disaster Recovery Plan and Stand by Plan and Coordinating the Disaster Recovery Tests.
 Preparing CAB registers for application deployments.
 Attending Change Management Meetings for presenting the changes.
 Performing Stand by and DR drill activity on Production to avoid any issues.
 Raising severities for impacted application with Incident Management team.
 Handover of New applications from development team.
 Coordinating with vendors for defect fixes, new functionality etc.
 Performs system and functional testing and reports defects to the technology partners.
 Raising defects with development team and testing the fixed defects.
 Providing the daily and weekly test & defects summary report to the management.

Project 3 : E-Procurement
Company : Antares Systems Limited
Client : Nuclear Power Corporation Of India Ltd , BARC ,DCSEM
Duration :28th February,2014 - 30th October,2018

E-Tendering is an online Tendering Technologies used for binding purpose. It was done by Contractor and
Government Officials for online bidding Purpose.

Job Responsibilities:

 Implementation of end to end e-Procurement solution.


 Leading team for implementation of e-Procurement projects in Govt. department.
 Handling various Government Department for E-Procurement purpose like (DAE, CPWD, AIR, NPCIL,
PAWANHANS, HWB, MMRC, LIC)
 Handling the software related complaints escalated to support Help Desk.
 Monitoring the live applications and fixing them in case of unexpected failure.
 Enhance various changes in E-Tendering According to Client’s requirements by coordinating with IT Team.
 Directly report to Sales & Marketing team for any update.
 Lead Generation, Pipeline Building and Monitoring Sales Activities to achieve the sales quotas
 Represented the company in various professional organization and activities including conferences and
meetings; communicated information from this activity to appropriate individuals within the company
 Provide solutions for problems by identifying, evaluating and implementing alternatives in a professional
manner.
 Exceed client expectations by quality service and should help to increase business with client.
 Provide Technical Support to our clients.
 Serving as a liaison between the Client and offshore development team.
 Takes a leading role in identifying opportunities for selling of Digital Products like (Digital Signature
Certificate)
 Preparing requirement Template.
 Training the new joiners by giving functional and technical knowledge related to the project.

PERSONAL DETAILS

Gender : Male
Date of Birth : 28th May,1992
Marital Status : Single
Linguistics :English/Hindi/Odia

Place: Bangalore Satya Prasad Sahu

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