RITESH SINGH

Male, 28 years | English, Hindi | Ph: 9939869448, 7814933252 | ritesh.s19@fms.edu

Key Skills : Business Development , Product Development, Consulting, Program Management
Educational Qualifications and Achievements
M.B.A. 2019 Faculty of Management Studies, Delhi 66.03 %
B.Tech | Mining Engg. 2016 Indian Institute of Technology. Dhanbad 8.37/10 (9th/121)
Class XII | C.B.S.E. 2011 Carmel Convent Sr. Sec School, Bhopal 85.80 %
Class X | C.B.S.E. 2009 Carmel Convent Sr. Sec School, Bhopal 88.20 %
OYO Weddingz.in (Wz) Apr’19 – Present
 Undertaking GX improvement, Automation & Enterprise solution projects concerning 15+ countries globally
 Creating an in-house Review Automation Tool (having ML capability) worth a cost-saving of $5000 /month
Project Manager -  Responsible for the OTA GX performance of Booking.com, AirBnB, Agoda, GoIbibo-MMT & Expedia
Global OTA (Oyo)  Liaising between country teams & oversee a team of 4 Team Leaders & 20+ executives to drive GX scores
 Launched focussed campaigns to improve guest reviews & ratings across all geographies & channels
 Co-developed the capability of Yo! Chat-bot for OTA use cases to automate global Query resolution process
 Co-created an additional revenue stream for the organization by developing the product-Weddingz Services
Regional Program  Managing Weddingz services P&L for 10 cities across 3 states with focused growth of core WzS products
Manager - Sales  Delivering Pre-Covid sales numbers by leveraging cross-functional expertise with a productivity jump by 3X
Head (Wz)  Achieving 100% MoM growth in Weddingz services Take with 150% MoM growth in Gross revenue in Q3
May’20 – Jun’21  Created strategic alliance with~100 vendors spanning 12 categories by enhancing engagement with 90+ VMs
 Created new SOPs, implemented tech solutions & driving demand across channels for post-lockdown period
 Planned and ensured new client acquisitions and improving profitability with existing clients in Punjab
Business  Launched the city operations of weddingz in 4 cities and scaled the business to 72+ Cr NRV in 10 months
Development Head  Developed holistic BD understanding of the market & crafted a successful go-to-market strategy for the firm
(Wz)  Led a team of 10 direct& 76 indirect reportees to onboard 77 wedding palaces,31 banquets & 29 chain hotels
Apr ’19 – May ‘20  Awarded for ensuring 3 cities in Top 5 most penetrated cities with avg acquisition rate of 2.5 venues per BD
 Accomplished a national tie-up with Golden Tulip group having a revenue potential of 12 Cr annually
TATA Steel Management Trainee Technical Jul ’16 – Jun ’17
 Understood various business operations by training in 35 departments and 14 mines of Tata Steel
Responsibilities
 Assessed the Supply chain mechanism by visiting 6 OEMs across Chennai, Pune, Mumbai and Jamshedpur
 Executed ventilation study in underground mine & reduced the ambient temperature by 1 degree Celsius
Outcomes
 Formulated the blasting procedure which enhanced the blast performance by 20% at the various mines
Achievement  Awarded with a rating of “A+” i.e. “Outstanding Performance” in the year end appraisal process
Citibank Global Summer Analyst 8 weeks
To get insights about NRI customers w.r.t. their Banking needs, triggers and barriers to account usage
Citibank  Created the survey construct and the questionnaire successfully based on inputs from 8 departments
 Led the creative conceptualization and collateral creation to execute the survey for Citi NRI customers
Positions of Responsibility
Secretary,  Elected as Secretary, MARCUS - Media Relations Cell, FMS Delhi by voting of 220+ students
Media Relations  Spearheaded and coordinated between more than 25 media houses and 20 news agencies 2018
Cell, FMS  Conceptualized the official “Road to FMS” program which assisted more than 2000 students
Exec. Mem., MSA  Elected Member, Executive Body, MSA- The Decision-making body for FMS’ student affairs 2018
Vice President,  Led a team of 40 members to organize numerous business events, summits and workshops
2013-16
Genesis, E-cell  Coordinator of E-Summit 2014 & E-summit 2013 which had a footfall of 1000+ participants
Member, Kartavya,  Tutored and Mentored the underprivileged students of class 9th for a period of one year
2013-15
NGO  Worked as a mediator between the school officials and parents of the kids for 20 months
Achievements
Academic  Recipient of “Higher Education Scholarship” awarded by Hindustan Electrode Graphite Ltd. 2012
Achievements  Secured 2nd rank in All India Inter-School Scholarship test conducted by T.I.M.E Private limited 2008
Corporate  National 2nd Runner up, amongst 1400 participants of American Express Campus Challenge 2017
Competitions  Campus Runners-up, corporate case competition – RPG Blizzard 2018 organized by RPG group 2018
Extracurricular Achievements
 Captained the Mining team in “Sukinda Premier League” an annual cricket tournament, Tata Steel 2016
Sports
 Represented Jharia division of Tata Steel at Interdivisional Badminton tournament in Jamshedpur 2016
Interests Tech Enthusiast (Android open-source projects) | Badminton | Table Tennis

FACULTY OF MANAGEMENT STUDIES, UNIVERSITY OF DELHI

(Master of Business Administration)