CUSTOMER SERVICES DIRECTORATE AIRBUS

1 ROND POINT MAURICE BELLONTE

31707 BLAGNAC CEDEX FRANCE
TELEPHONE + 33 (0)5 61 93 33 33
TELEX AIRBU 530526F SERVICE INFORMATION LETTER

SUBJECT: ERRATIC AIRSPEED INDICATION -

MAINTENANCE ACTIONS

ATA CHAPTER: 34-10

AIRCRAFT TYPE: A300 / A310 / A300-600

A318 / A319 / A320 / A321
A330 / A340 (all models)
A380

All Aircraft
APPLICABILITY:

REFERENCES: OIT SEE/999.0009/99

OIT 999.0068/02/VHR
OIT - FOT 999.0015/02/VHR
OIT 999.0137/06/BB
OIT 999.0017/07/BB
OIT 999.0006/08/BB
OIT - FOT 999.0032/08
TFU 34.10.00.028 for A320 family
SIL 34-095
MPD 34-11, 34-21, 34-22
AMM 34-10, 34-20

Note: this SIL cancels and supersedes SIL 34-026 and SIL 34-047
© AIRBUS S.A.S. 2011. All rights reserved. Confidential and proprietary document.

SIL NUMBER: 34-084

PAGE: 1 of 14
DATE: Nov 22/1999
REVISION: 06, FEB 18/2011
 AIRBUS

SERVICE INFORMATION LETTER

1. PURPOSE:

This Service Information Letter aims at providing operators with the list of scheduled maintenance
actions that will minimize occurrence of airspeed discrepancies, as well as the recommended actions to
perform on aircraft whenever such an event happens.
In addition, Airbus encourages the operators to report any relevant aircraft findings to Airbus.

This SIL revision is made to incorporate:

9 Change of title as this SIL now covers all maintenance actions linked to erratic air speed
indication, not just those linked to Pitot probe maintenance.
9 A300 B2/B4
9 Recommendations concerning ice accretion on forward fuselage
9 Minor corrections.

Changes in this SIL are highlighted by a vertical revision bar in the left hand margin of the page.

2. BACKGROUND

The following events have been reported from the field:

9 Residual airspeed displayed on PFD while aircraft is not moving
9 Rejected take off due to airspeed discrepancies noticed at crosscheck
9 Airspeed discrepancies or fluctuations in flight
9 Loss of Auto Flight System (AFS) due to air data discrepancies
9 Flight Controls Alternate Law activation due to air data discrepancies

Note: Investigations conducted on A320 family aircraft showed that most of airspeed discrepancy events
(during Take Off or approach) were due to Pitot water ingress and to probe draining holes obstructed by
external particles. TFU 34.10.00.028 refers.

Pitot probe (C16195BA) with enhanced water trap and relocated drain holes was introduced to provide
improved behavior when faced to adverse weather conditions (heavy rain for instance).
© AIRBUS S.A.S. 2011. All rights reserved. Confidential and proprietary document.

SIL NUMBER: 34-084

PAGE: 2 of 14
DATE: Nov 22/1999
REVISION: 06, FEB 18/2011
 AIRBUS

SERVICE INFORMATION LETTER

3. DESCRIPTION

Airbus experience shows that airspeed discrepancy or erratic indication can be caused by several factors:

9 Pitot probe: tube obstruction by foreign materials (dust, fluid, insect, bird, ice, water), heater
failure or deficiency, drain holes obstructed.
9 Air Data Module (ADM): decalibration, sensor failures, perturbation by lightning.
9 Total pressure lines: drain valve damaged, quick disconnect damage or disconnection, tubing
damage (kinked or crushed).
9 Aircraft skin damage around the air data probes: airflow around the probes could be modified
impacting static or total pressure measurement.
9 Probe Heat Computer (PHC) failure
9 Angle of Attack (AOA) failure
9 Ice accretion on the fuselage forward of the Pitot probes: Can occur if melted snow from
windscreen freezes again on the sides and lower part of the forward fuselage. Extremely low
temperature with snow falling are required for such a condition to become possible.

Pitot probe perturbation under marginal weather conditions is sometimes worsened due to drain hole
obstruction by foreign materials (such as dust or insects).
This phenomenon can affect all Airbus programs and all types of Pitot probes.

To reduce the probability of such cases of airspeed discrepancy or fluctuation, the maintenance program
has been adapted for total/static pressure lines (including flushing and cleaning of Pitot probes) and/or
Pitot heating system.

4. MAINTENANCE ACTIONS

This Chapter provides the recommended troubleshooting and preventive actions as follows:
4.1.  TROUBLE SHOOTING ACTIONS 
4.1.1.  Erratic airspeed (discrepancy or fluctuation) 
4.1.2.  Particular case: rejected take off due to discrepancy between both indicated airspeeds (Capt and
F/O) 
4.1.3.  Steady residual airspeed on ground during departure (gate, pushback or taxi) 
4.2.  PREVENTIVE ACTIONS 
4.2.1.  Removal of snow and/or ice accretion on forward fuselage (if necessary) 
4.2.2.  Inspection/Check of the Pitot Probes and Pitot drain holes cleaning 
4.2.3.  Flushing of the Pitot line(s) 
© AIRBUS S.A.S. 2011. All rights reserved. Confidential and proprietary document.

4.2.4.  Pitot heater insulation/resistance test 

4.2.5.  Air Data Leak Test 

SIL NUMBER: 34-084

PAGE: 3 of 14
DATE: Nov 22/1999
REVISION: 06, FEB 18/2011
 AIRBUS

SERVICE INFORMATION LETTER

4.1. TROUBLE SHOOTING ACTIONS

Preliminary note: Airspeed is displayed on the PFDs and/or standby instruments.

Airspeed scale shown on PFD

Airspeed scale shown on ISIS

© AIRBUS S.A.S. 2011. All rights reserved. Confidential and proprietary document.

SIL NUMBER: 34-084

PAGE: 4 of 14
DATE: Nov 22/1999
REVISION: 06, FEB 18/2011
 AIRBUS

SERVICE INFORMATION LETTER

4.1.1. Erratic airspeed (discrepancy or fluctuation)

When troubleshooting erratic airspeed issues (discrepancy or fluctuation), Airbus recommends operators
to follow the specific tasks mentioned below in accordance with the TSM entry:

A300 B2/B4
FIM 34-11-00 Flight Environment Data

A310/A300-600
TSM 34-10-00 Figure 110 “Airspeed discrepancy between PFDs or Standby Airspeed indicator”

A318/A319/A320/A321
TSM Task 34-13-00-810-998 “Altitude or Airspeed Discrepancy between CAPT PFD and F/O PFD”
OR
TSM Task 34-13-00-810-998-A “Altitude or Airspeed Discrepancy between CAPT PFD and F/O PFD”
(a/c with RVSM capability).

A330/A340
TSM Task 34-10-00-810-995 “Altitude or Airspeed Discrepancy between CAPT PFD - F/O PFD -
STDBY/ISIS”

A380
TSM Task 34-13-00-810-927 “Difference between the Airspeed Values on the CAPT and F/O PFDs”
OR
TSM Task 34-22-00-810-817-A “Difference between the Airspeed and/or Altitude Values on the CAPT
and F/O PFDs and the ISIS Indicator”
© AIRBUS S.A.S. 2011. All rights reserved. Confidential and proprietary document.

SIL NUMBER: 34-084

PAGE: 5 of 14
DATE: Nov 22/1999
REVISION: 06, FEB 18/2011
 AIRBUS

SERVICE INFORMATION LETTER

In case of recurrent erratic airspeed issues, Airbus recommends particular focus on the following tasks:

A300 B2/B4
AMM 34-11-15 PB 601 “Pitot probes 40DA, 41DA AND 42DA - Inspection/check”
AMM 30-31-00 PB 501 “Insulation Test of Pitot Heater Resistance” (ref. TR 30-001)
AMM 34-11-00 PB 501 “Flight Environment data – Adjustment/test”
SRM 53-11-00 “Skin Plates - Allowable damage”

A310/A300-600
AMM 34-11-15 PB 601 “Pitot probes 40DA, 41DA AND 42DA - Inspection/check”
AMM 30-31-00 PB 501 “Insulation Test of Pitot Heater Resistance”
AMM 34-10-00 PB 501 “Flight Environment data – Adjustment/test”
SRM 53-10-12 “Skin Plates - Allowable damage”

A318/A319/A320/A321
AMM 34-11-15-200-001 “Inspection/Check of the Pitot Probe (9DA1, 9DA2, 9DA3)”
AMM 30-31-00-720-001 “Functional Test of the Insulation Resistance of the Pitot Probe Heater”
AMM 34-10-00-170-004 “Cleaning of the Pitot Probe Drain Holes”
SRM 53-00-11 “Skin Plates - Allowable damage”

A330/A340
AMM 34-11-15-200-801 “Inspection/Check of the Pitot Probe”
AMM 30-31-00-720-802 “Functional Test of Heater Insulation Resistance of the Pitot Probes”
AMM 34-11-00-170-804 “Cleaning of the Pitot Probe Drain-Holes”
SRM 53-00-11 “Skin Plates - Allowable damage”

A380
AMM 34-10-00-100-802-A “Cleaning of the Multifunction Probes”
AMM 34-20-00-100-801-A “Cleaning of the Drain Hole of the Standby Pitot Probe”
SRM 53-00-11 “Skin Plates - Allowable damage”
© AIRBUS S.A.S. 2011. All rights reserved. Confidential and proprietary document.

SIL NUMBER: 34-084

PAGE: 6 of 14
DATE: Nov 22/1999
REVISION: 06, FEB 18/2011
 AIRBUS

SERVICE INFORMATION LETTER

4.1.2. Particular case: rejected take off due to discrepancy between both
indicated airspeeds (Capt and F/O)

When troubleshooting rejected take off due to discrepancy between indicated airspeeds, TSM TASK
indicated in chapter 4.1.1 applies. However, Airbus recommends operators to focus on the specific tasks
mentioned below:

A300 B2/B4
AMM 34-11-15 PB 601 “Pitot probes 40DA, 41DA AND 42DA - Inspection/check”
AMM 34-11-00 PB 301 “Air Data System Flushing”

A310/A300-600
AMM 34-11-15 PB 601 “Pitot probes 40DA, 41DA AND 42DA - Inspection/check”
AMM 34-10-00 PB 301 “Air Data System Flushing”

A318/A319/A320/A321
AMM 34-11-15-200-001 “Inspection/Check of the Pitot Probe (9DA1, 9DA2, 9DA3)”
AMM 34-10-00-170-001 “Flushing of the Principal Total Pressure Lines”
AMM 34-10-00-170-003 “Draining and Flushing of Standby Pneumatic Circuits”
OR
AMM 34-22-25-170-001 “Draining and Flushing of the Standby Static and Standby Total Pressure lines
(ISIS)”.

A330/A340
AMM 34-11-15-200-801 “Inspection/Check of the Pitot Probe”
AMM 34-11-00-170-801 “Flushing of the Principal Total Pressure Lines”
AMM 34-11-00-170-803 “Draining and Flushing of the Standby Static and Standby Total Pressure
Lines”

A380
AMM 34-10-00-100-802-A “Cleaning of the Multifunction Probes”
AMM 34-20-00-100-801-A “Cleaning of the Drain Hole of the Standby Pitot Probe”
AMM 34-22-25-170-801-A “Draining and Flushing of the Standby Total Pressure Line and Standby
Static-Pressure Lines (ISIS)”
© AIRBUS S.A.S. 2011. All rights reserved. Confidential and proprietary document.

SIL NUMBER: 34-084

PAGE: 7 of 14
DATE: Nov 22/1999
REVISION: 06, FEB 18/2011
 AIRBUS

SERVICE INFORMATION LETTER

4.1.3. Steady residual airspeed on ground during departure (gate,

pushback or taxi)

Cases of residual airspeed on ground were reported. In such a case, Airbus recommendation is that
operators perform the following actions:

A318/A319/A320/A321
AMM 34-11-00-720-001 “Functional Test of the ADM”
AMM 34-10-00-170-001 “Flushing of the Principal Total Pressure Lines”
AMM 34-10-00-170-003 “Draining and Flushing of Standby Pneumatic Circuits”

A330/A340
AMM 34-13-00-720-802 “Functional Test of the ADM Accuracy”
AMM 34-11-00-170-801 “Flushing of the Principal Total Pressure Lines”
AMM 34-11-00-170-803 “Draining and Flushing of the Standby Static and Standby Total Pressure
Lines”

A380

Residual airspeed on ground can be due to clogging of the Pitot part of the Multifunction probes. Such an
issue could have the following impacts:

9 Residual speed present on PFD (ADR3 airspeed is only displayed on PFD if ADR3 is switched
on CAPT or on F/O) while aircraft is not moving.
9 ALTERNATE or DIRECT flight controls law activation
9 FWC flight phase latched in phase 10
9 Impossibility to access OMS maintenance menu (due to FWC phase latched in phase 10).

Note that these symptoms can be seen just after engine start (at engine start, probe heating is started,
leading to the increase of the pressure within the probe due to increase of the temperature of the air
blocked in the probe).

If such a situation is encountered, Airbus recommends TSM 34-13-00-810-928

“Residual Airspeed on Ground”
© AIRBUS S.A.S. 2011. All rights reserved. Confidential and proprietary document.

SIL NUMBER: 34-084

PAGE: 8 of 14
DATE: Nov 22/1999
REVISION: 06, FEB 18/2011
 AIRBUS

SERVICE INFORMATION LETTER

4.2. PREVENTIVE ACTIONS

- Operators are reminded that Pitot tube covers should be used:

1. When the aircraft is parked, to reduce the risk of foreign material ingress (dust, insect, etc.). Refer to
AMM 10-11-00 for all aircraft.
2. During external aircraft cleaning or de-icing with engines stopped: probes covers would help to avoid
cleaner wax or de-icing fluid ingress. Refer to AMM 12-21-11 and AMM 12-31-12 (when engines are
stopped) for all aircraft.

During de-icing procedures (AMM 12-31-12 when engines are running), avoid de-icing fluid ingress as
per caution note indicated in AMM task. If it is suspected that any de-icing fluid residue contamination
has occurred (e.g. because a jet of de-icing fluid was applied directly to an air data probe) the
contaminated probes and possibly pneumatic lines should be replaced and sent to the supplier for
cleaning.

- In order to reduce the possibility of occurrence of an erratic airspeed issue, Airbus recommends that the
following tasks are performed.

4.2.1. Removal of snow and/or ice accretion on forward fuselage (if

necessary)

A318/A319/A320/A321
AMM 12-31-12-660-008 “Forward Fuselage Ice Accretion De-icing”
To be performed on an as-needed basis. This issue has not been reported on any other Airbus aircraft
types than A320 family.

4.2.2. Inspection/Check of the Pitot Probes and Pitot drain holes cleaning

A300 B2/B4
AMM 34-11-15 Page Block 601 “Pitot probes 40DA, 41DA AND 42DA - Inspection/check” – Not
covered by MPD.

AMM 34-11-00 Page Block 308, 309, 310 “Cleaning of the Pitot Probe Drain-Holes”: Airbus
recommends cleaning the Pitot probes drain holes every 500 FH or every 4 Months alternately on each
Pitot probe*.
© AIRBUS S.A.S. 2011. All rights reserved. Confidential and proprietary document.

This will be included at the next MPD revision opportunity.

*AMM task 34-11-00 Page Block 308, 309, 310 should be performed only on one Pitot probe per check.
Sequence remains at operators’ decision. It is up to the operators to follow in which order this is
managed, example:
1st check: Pitot 1; 2nd check: Pitot 2; 3rd check: Pitot 3 OR
1st check: Pitot 2; 2nd check: Pitot 1; 3rd check: Pitot 3 OR ...
At the 4th check, the task should be applied to the same Pitot as in the 1st check. This means that all Pitot
probes will be cleaned every 1500 FH or every 12 Months.

SIL NUMBER: 34-084

PAGE: 9 of 14
DATE: Nov 22/1999
REVISION: 06, FEB 18/2011
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SERVICE INFORMATION LETTER

A310/A300-600
AMM 34-11-15 Page Block 601 “Pitot probes 40DA, 41DA AND 42DA - Inspection/check” – Not
covered by MPD.

AMM 34-10-00 Page Block 301 Chapter 3.C, 3.D and 3.E “Cleaning of the Pitot Probe Drain-Holes”:
Airbus recommends cleaning the Pitot probes drain holes every 500 FH or every 4 Months alternately on
each Pitot probe*. This will be included in next MPD revision expected in 2011.

* AMM 34-10-00 Page Block 301 Chapter 3.C, 3.D and 3.E should be performed only on one Pitot probe
per check. Sequence remains at operators’ decision. It is up to the operators to follow in which order this
is managed, example:
1st check: Pitot 1; 2nd check: Pitot 2; 3rd check: Pitot 3 OR
1st check: Pitot 2; 2nd check: Pitot 1; 3rd check: Pitot 3 OR ...
At the 4th check, the task should be applied to the same Pitot as in the 1st check. This means that all Pitot
probes will be cleaned every 1500 FH or every 12 Months.

A318/A319/A320/A321
AMM 34-11-15-200-001 “Inspection/Check of the Pitot Probe (9DA1, 9DA2, 9DA3)” – Not covered by
MPD.

AMM 34-10-00-170-004 “Cleaning of the Pitot Probe Drain Holes”: Airbus recommends performing this
task alternately on each Pitot probe every 750 FH or every 4 Months (covered by current MPD)*.

* AMM 34-10-00-170-004 should be performed only on one Pitot probe per check. Sequence remains at
operators’ decision. It is up to the operators to follow in which order this is managed, example:
1st check: Pitot 1; 2nd check: Pitot 2; 3rd check: Pitot 3 OR
1st check: Pitot 2; 2nd check: Pitot 1; 3rd check: Pitot 3 OR ...
At the 4th check, the task should be applied to the same Pitot as in the 1st check. This means that all Pitot
probes will be cleaned every 2250 FH or every 12 Months.

A330/A340
AMM 34-11-15-200-801 “Inspection/Check of the Pitot Probe” – Not covered by MPD.

AMM 34-11-00-170-804 “Cleaning of the Pitot Probe Drain-Holes”: Airbus recommends performing this
task alternately on each Pitot probe every 800 FH. (covered by current MPD)*.
© AIRBUS S.A.S. 2011. All rights reserved. Confidential and proprietary document.

* AMM 34-11-00-170-804 should be performed only on one Pitot probe per check. Sequence remains at
operators’ decision. It is up to the operators to follow in which order this is managed, example:
1st check: Pitot 1; 2nd check: Pitot 2; 3rd check: Pitot 3 OR
1st check: Pitot 2; 2nd check: Pitot 1; 3rd check: Pitot 3 OR ...
At the 4th check, the task should be applied to the same Pitot as in the 1st check. This means that all Pitot
probes will be cleaned every 2400 FH.

SIL NUMBER: 34-084

PAGE: 10 of 14
DATE: Nov 22/1999
REVISION: 06, FEB 18/2011
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SERVICE INFORMATION LETTER

A380
AMM 34-10-00-100-802-A “Cleaning of the Multifunction Probes” – Airbus recommends performing
this task alternately on each MFP every 1000 FH - This task will be included in next MPD revision
expected 2Q 2011*.

* AMM 34-10-00-100-802-A should be performed only on one Multi Function probe per check.
Sequence remains at operators’ decision. It is up to the operators to follow in which order this is
managed, example:
1st check: MFP 1; 2nd check: MFP 2; 3rd check: MFP 3 OR
1st check: MFP 2; 2nd check: MFP 1; 3rd check: MFP 3 OR ...
At the 4th check, the task should be applied to the same MFP as in the 1st check. This means that all MFP
probes will be cleaned every 3000 FH.

AMM 34-20-00-100-801-A “Cleaning of the Drain Hole of the Standby Pitot Probe” - Airbus
recommends performing this task every 2000FH - This task will be included in next MPD revision
expected 2Q 2011.

4.2.3. Flushing of the Pitot line(s)

Note: If applicable, interval for these procedures is given in the MPD.

A300 B2/B4
AMM 34-11-00 Page Block 301 “Air Data System Flushing”. Airbus recommends to perform this task
every 2C check (covered by current MPD).

A310/A300-600
AMM 34-10-00 Page Block 301 “Air Data System Flushing”. Airbus recommends to perform this task
every 6000 FH or 48 MO (covered by current MPD).

A318/A319/A320/A321
AMM 34-10-00-170-001 “Flushing of the Principal Total Pressure Lines”. Airbus recommends to
perform this task every 6000 FH or 20 MO (covered by current MPD).

AMM 34-10-00-170-003 “Draining and Flushing of Standby Pneumatic Circuits”. Airbus recommends to
perform this task every 6000 FH or 20 MO (covered by current MPD).
© AIRBUS S.A.S. 2011. All rights reserved. Confidential and proprietary document.

OR
AMM 34-22-25-170-001 (ISIS, post mod 27620) “Draining and Flushing of the Standby Static and
Standby Total Pressure lines (ISIS)”. Airbus recommends to perform this task every 6000 FH or 20 MO
(covered by current MPD).

A330/A340
AMM 34-11-00-170-801 and/or – 803 “Flushing of the principal pressure lines”. Airbus recommends to
perform this task every 1C check (covered by current MPD).

AMM 34-22-25-170-801 (ISIS, post mod 47244) “Drain and Flush of Pneumatic Circuits”. Airbus
recommends to perform this task every 1C check (covered by current MPD).
SIL NUMBER: 34-084
PAGE: 11 of 14
DATE: Nov 22/1999
REVISION: 06, FEB 18/2011
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SERVICE INFORMATION LETTER

A380
AMM 34-22-25-170-801-A “Draining and Flushing of the Standby Total Pressure Line and Standby
Static-Pressure Lines (ISIS)”. Not covered by MPD.

4.2.4. Pitot heater insulation/resistance test

In addition to the current MPD requirements, Airbus recommends to perform the following tasks on
Goodrich Pitot probes which are affected by the loss of insulation resistance failure mode with age.

A300 B2/B4
AMM 30-31-00 Page Block 501 “Insulation Test of Pitot Heater Resistance” – Airbus recommends
performing this task every 24 months.
This will be included in next MPD revision expected in 2011.

A310/A300-600
AMM 30-31-00 Page Block 501 “Insulation Test of Pitot Heater Resistance” – Airbus recommends
performing this task every 24 months.
This will be included in next MPD revision expected in 2011.

A318/A319/A320/A321
AMM 30-31-00-720-001 “Functional Test of the Insulation Resistance of the Pitot Probe Heater”–
Airbus recommends performing this task every 24 months (covered by current MPD).

A330/A340
AMM 30-31-00-720-802 “Functional Test of Heater Insulation Resistance of the Pitot Probes”– Airbus
recommends performing this task every 24 months (covered by current MPD).

A380
Not applicable as the probes technology is different on A380.

4.2.5. Air Data Leak Test

Note: If applicable, the interval for these procedures is given in the MPD
© AIRBUS S.A.S. 2011. All rights reserved. Confidential and proprietary document.

A300 B2/B3
AMM 34-11-00 Page Block 501 “Leak test of the total and static pressure system”. Airbus recommends
to perform this task every 1C check (covered by current MPD).

A310/A300-600
AMM 34-10-00 Page Block 501 “leak test of the total and static pressure system”. Airbus recommends
to perform this task every 6000 FH or 48 MO (covered by current MPD).

A318/A319/A320/A321

SIL NUMBER: 34-084

PAGE: 12 of 14
DATE: Nov 22/1999
REVISION: 06, FEB 18/2011
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SERVICE INFORMATION LETTER

AMM 34-13-00-790-002 “Leak Test of the Principal Static and Total Air Data System”. Not covered by
MPD. However, this task is requested at the end of the AMM 34-10-00-170-001 “Flushing of the
Principal Total Pressure Lines” which is performed every 6000FH or 20MO as per current MPD.
AMM 34-21-00-790-001 “Low-Range Leak Test of the Standby Pneumatic Circuits”. Airbus
recommends to perform this task every 12000 FH or 80 MO (covered by current MPD).
AMM 34-22-25-790-001 “Low range Leak Test of the Standby Pneumatic circuits”. Airbus recommends
to perform this task every 12000 FH or 80 MO (covered by current MPD).

A330/A340
AMM 34-11-00-790-801 “Low Range Leak Check of the Principal Pneumatic Circuits”. Airbus
recommends to perform this task every 2C check (covered by current MPD).
AMM 34-22-25-790-801-A “Low Range Leak Check of Standby Pneumatic Circuits”. Airbus
recommends to perform this task every 2C check (covered by current MPD).

A380
AMM 34-20-00-790-801-A “Leak test of the Standby Air Data System”. Not covered by MPD.

5. EVENT REPORTING

In case an event of airspeed discrepancy is experienced, a detailed feedback from the flight crews is
essential to conduct an investigation.

In order to characterize the external conditions that may produce such airspeed discrepancies, the
operators are invited to provide Airbus with the following data:
9 The Telex showing the weather forecasts/conditions
9 Detailed flight crew report (in particular events not recorded in DFDR data such as over speed
warnings or reconfiguration on ADR3 data).
9 The post flight report (PFR) (not available on A300/310)
9 ADR TSD or engineering data (not available on A300/310)
9 ADR Class 3 faults (A320/A330/A340)
9 DFDR or DAR data (refer to SIL 00-086)

It is recommended to fill in the questionnaire attached to this SIL after any erratic airspeed occurrence
and forward it to Airbus via local Field Service Representative or Manager together with the above data.
© AIRBUS S.A.S. 2011. All rights reserved. Confidential and proprietary document.

6. MODIFICATION INFORMATION
N/A.

7. MATERIAL
N/A.

8. PROCUREMENT
N/A.

SIL NUMBER: 34-084

PAGE: 13 of 14
© AIRBUS S.A.S. 2011. All rights reserved. Confidential and proprietary document.
DATE: Nov 22/1999
This document and all information contained herein is the sole property of AIRBUS S.A.S..
REVISION: 06, FEB 18/2011
No intellectual property rights are granted by the delivery of this document or the disclosure of its
content. This document shall not be reproduced or disclosed to a third party without the express
written consent of AIRBUS S.A.S..
 AIRBUS

SERVICE INFORMATION LETTER

ANNEX

OPERATOR: AIRCRAFT MSN: EVENT DATE:

1) Weather conditions during the event: YES NO

- Presence of rain………………………………….
- Presence of hail………………………………….
- Presence of fog…………………………………..
- Stormy conditions……………………………….
- Strong wind gusts……………………………….
- Icing conditions……………………..…………..
- Lightning strikes / St Elmo’s fires. …………….

2) Aircraft parameters during the event:

- Altitude: - Airspeed: - TAT/SAT:
- Latitude: - Longitude:
- Affected side(s): F #1 F #2 F #3 (stby)
- Initial airspeed jump: F lower (than normal airspeed) F higher
- Range of the airspeed jump or altitude jump:
- Event duration: - GMT:
- Flight phase: Take off Climb Cruise Descent Landing

3) Post flight check results: YES NO

- Presence of water in the Pitot hoses……………………..
- Presence of sand/dust in the Pitot hoses…………………
- Presence of particles in the Pitot drain holes……………
- Insulation/Resistance check of the Pitot probes ok? ……
- Time since last Pitot flushing: …………………………..
© AIRBUS S.A.S. 2011. All rights reserved. Confidential and proprietary document.

4) General comments:

SIL NUMBER: 34-084

PAGE: 14 of 14
DATE: Nov 22/1999
REVISION: 06, FEB 18/2011