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Interacting With Students Thinkful Quiz Test

The document provides guidance for interacting with students on the ThinkChat coaching platform. It outlines best practices such as greeting students enthusiastically by name, reviewing their question before responding, setting clear expectations that exact answers cannot be provided, asking students to outline the steps they have taken, and praising their work as they discuss steps. The document also recommends referring to the curriculum, suggesting screenshots over screen sharing due to conduct policies, and encouraging frustrated students to continue working.

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Murugananthen
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35 views

Interacting With Students Thinkful Quiz Test

The document provides guidance for interacting with students on the ThinkChat coaching platform. It outlines best practices such as greeting students enthusiastically by name, reviewing their question before responding, setting clear expectations that exact answers cannot be provided, asking students to outline the steps they have taken, and praising their work as they discuss steps. The document also recommends referring to the curriculum, suggesting screenshots over screen sharing due to conduct policies, and encouraging frustrated students to continue working.

Uploaded by

Murugananthen
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Interacting with Students

Use the information found in your training material to answer the following questions. Most student interactions
tested below can/should be copied directly from that material to be correct. You must answer 80% of the questions
correctly to begin coaching.

Email address *

sunilvanama620@gmail.com

 
Student name: Jake, Question: unsure how to use this algorithm on Checkpoint 4. How would you GREET
this student? *

NA
 
Correct answers
Hi Jake!
Hello Jake!
Hey there, Jake!
How's it going, Jake?

Feedback

Always greet the student enthusiastically by name.

 
Student name: Jake, Question: unsure how to use this algorithm on Checkpoint 4. After you greet the
student, what should you say next? *

NA
 
Correct answers
I am reviewing your question and the curriculum to ensure that I can offer you assistance.
Let me take a closer look at your question and see what we’re working with today.
Give me just a minute to look over your question and this spot in the curriculum.
I’m looking through your question and materials now.

Feedback

After you greet the student by name, your next step should be to inform them that you need a moment to review their
question and the curriculum.

 
Student name: Jake, Question: unsure how to use this algorithm on Checkpoint 4. How would you set
expectations for this student? *

NA
 
Correct answers
I see that you’d like to work through Checkpoint 4. Just so you know, I can’t provide you with an exact answer to that
question, but we can work on a similar example – is that OK?
I see that you’d like to work through using algorithms on Checkpoint 4. Just so you know, I can’t provide you with an
exact answer to that question, but we can work on a similar example – is that OK?
I see that you’d like to work through using algorithms. Just so you know, I can’t provide you with an exact answer to
that question, but we can work on a similar example – is that OK?
OK, so we’re going over Checkpoint 4. I can work with some examples of this, but just so we’re clear, I can’t give
away exact answers. Are you OK with that?
OK, so we’re going over using algorithms on Checkpoint 4. I can work with some examples of this, but just so we’re
clear, I can’t give away exact answers. Are you OK with that?
OK, so we’re going over using algorithms. I can work with some examples of this, but just so we’re clear, I can’t give
away exact answers. Are you OK with that?
As we’re working through Checkpoint 4, I’m going to give you examples that are not answers to the graded portion of
this checkpoint. So, make sure that you watch for the changes you’ll need to make for the graded part, OK?
As we’re working through using algorithms on Checkpoint 4, I’m going to give you examples that are not answers to
the graded portion of this checkpoint. So, make sure that you watch for the changes you’ll need to make for the
graded part, OK?
As we’re working through using algorithms, I’m going to give you examples that are not answers to the graded
portion of this checkpoint. So, make sure that you watch for the changes you’ll need to make for the graded part,
OK?

 
Student name: Jake, Question: unsure how to use this algorithm on Checkpoint 4. After you set
expectations, what should be the next step? *

NA
 
Correct answer
Ask student to outline steps already taken

 
Student name: Jake, Question: unsure how to use this algorithm on Checkpoint 4. As the student outlines
the steps they have taken, what should you be doing? *

Praising the student's work


Encouraging the student to keep talking through steps
Pointing out potential errors
Asking the student to clarify steps
All of these
 
None of these

 
Which of the following is the best resource to help answer student questions? *

W3Schools.com
Khan Academy
codeacademy.com
Thinkful's Curriculum
 
 
If you are not familiar with the Thinkful curriculum or content taught at Thinkful, what should you do?  *

direct students to other coaches and take the next question


speak to a manager about needing additional training
 
use online resources to make up answers for the student
drop out of chats about unfamiliar content

 
ThinkChat coaches are most like... *
IT technical support
course instructors
 
on-call tutors
search engines

Correct answer
on-call tutors

 
If a student wants to share their screen with me, I should... *

suggest that the student use screenshots instead


ask the student to join you on a video call
tell the student that that is against the code of conduct
 
refer the student to an internal coach and end the chat

Correct answer
suggest that the student use screenshots instead

 
If the student is getting frustrated, I should... *

end the chat and/or send the student to another coach to avoid conflict
encourage and praise their work and ask if they'd like to continue
 
tell the student this is against the code of conduct and send them to their ASM

 
Where can the student find the solutions that you came to during this chat after you end it? *

in their chat history on the ThinkChat platform


 
on their student dashboard on the Thinkful platform
in their next mentor session on the Sessions platform
This form was created inside Thinkful.

 Forms

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