Purposive Communication 1st Year 1st Semester
Purposive Communication 1st Year 1st Semester
Knowledge
1. Describe the nature, elements and functions of verbal and non-verbal communication in various
and multi- cultural contexts
2. Explain how cultural and global issues affect communication
3. Determine culturally appropriate terms, expressions and images
4. Evaluate multimodal texts critically to enhance receptive (listening, reading, viewing) skills
5. Summarize the principles of academic text structure
Skills
1. Convey ideas through oral, audio-visual and/or web-based presentation for different target
audiences in local and global settings using appropriate registers
2. Create clear, coherent and effective communication materials
3. Present ideas persuasively using appropriate language registers, tone, facial expressions and
gestures
4. Write hid present academic papers using appropriate tone, style, conventions and reference
styles
VALUES:
1. Adopt cultural and intercultural awareness and sensitivity in communication of ideas
2. Appreciate the differences of the varieties of spoken and written language
3. Adopt awareness of audience and context in presenting ideas
4. Appreciate the impact of communication on society and the world.
COMMUNICATION
COMMUNICATION IS A PROCESS OF USING MESSAGES TO GENERATE MEANING.
(PEARSON ET AL)
COMMUNICATION IS SYSTEMATIC PROCESS IN WHICH PEOPLE INTERACT WITH THROUGH
SYMBOLS TO CREATE AND INTERPRET MEANINGS.
Communication is the process of sending information to oneself or another entity, usually via
language
Broadly speaking, and information, communication is a process of sharing opinions, ideas and
feelings.
Communication is the process of sending and receiving messages sometimes through spoken or
written words and sometimes, non-verbally words through facial expressions, gestures and
voice qualities.
ELEMENTS OF COMMUNICATION
1.People
2.Message
3.Channel
4.Feedback
5.Code
6.Encoding and Decoding
Encoding-is the process of translating an idea or a thought into a code.
Decoding- the process of assigning meaning to an idea
7.Noise or Barrier-refers to interference in the encoding and decoding processes which affect
the clarity and understanding of a message.
Communication Process
1.TRANSACTIONAL
2.INEVITABLE
3.GOAL-ORIENTED
4.HAS VARIOUS LEVELS
5.COMPLEX
6.CAN BE LEARNED
7.RELATIONAL
8.GUIDED BY CULTURE
ETHICS
2.ETHICAL COMMUNICATORS ARE AWARE OF THE CONSEQUENCE OF THE THOUGHTS AND ACTIONS
MULTICULURAL SETTINGS
COMMUNICATION CONTEXTS
Context-surroundings,circumtances,environment, background
1.Personal Context- involves the background of both the sender and receiver of
the message.
Religion,marital status,socio-economic status.
2.Physical Context-pertains to the environment where communication takes
place.
3.Social Context-refers to the kind of relationship that exists between the sender
and the receiver.
Globalization
GLOBALIZATION-is a term that implies the growth of economic and cultural assimilation and
interconnectedness of different cultures which result in the integration of people across the globe.
As effective communicator, one must be aware Of these issues. You should be able to make informed
decisions and influence other people to be ethical and responsible in the use of technology which should
serve as a platform to celebrate and respect diversity
MODULE 3 & 4
MAJOR CHARACTERISTICS AND
RESEARCH APPROACHES OF QL
MAJOR CHARACTERISTICS of QLR
THEORETICAL BASES( Yap-Aizon, 2005):
1. theory of a dark room
2. theory of Pearl in the Ocean
FEATURES:
1. Qualitative data are collected in form of words or pictures rather than numbers
2. Narrative descriptions and narrative summary of results
3. Assessment of validity is through cross –checking sources of information
4. Uses expert informant ( purposive sampling)
B. APPLICATION
Focus on specific problem or outline: provide a statement of purpose, identifies the bodies of
literature , provide rationale for the topic selected, present the review of each topic, present
the conceptual framework, provide summary of literature review and implication for the study
GENERAL CHARACTERISTICS:
-Naturalistic inquiry( study real worl situations as they unfold naturally/ non-manipulative/ non-
controlling/ openness to whatever emerges)
-Inductive analysis ( immersion in the details and specifics of the data to discover important
categories dimensions and interrelationships)
-Detailed thick descriptions inquiry in-depth, direct close to quotations capturing people’s
personal perspective and experiences
Cont….
► Personal Contact and Insight( researcher has direct contact with and get close to
the people, situation and phenomenon under study)
► Unique case orientation, assumes that each case is unique and special
► Design Flexibility ( open to adapting inquiry as understanding deepens of situation
chnges
Refers to how research proceeds and encompasses a range of logistical, relational, ethical and credibility
issues.
METHODS
Commonly denotes specific techniques, procedure or tools used by the researcher to generate and
analyze data.
Appropriateness of instruments you have chosen for your study, making use of the literature to support
each of your choices. It is not a run down discussion of data gathering procedure.
7. Describe the steps you took to preserve confidentiality and anonymity of data
Previous:
In a dissertation= you report in “what you have already done”. Write after the facts.past tense.
Institutional Format: IMRAD
I = INTRODUCTION
M = METHODOLOGY
R= RESULT
A = And
D = DISCUSSION
Relate your study to those issues and discourse( how you have gone through designing and conducting
your study, while draw supporting evidence from literature from choices and decisions made
1. Observation
2. Interview
5. Critical incidents
1.OBSERVATION
Roles of an Observer:
1. Complete participant (researcher’s identity is not known to any of the individuals being
observed / interact with the members of the group‘s as naturally as possible/ becomes one of them)
2. Participant as Observer.( Participates full in the activities of the group being studied but also
makes it clear that he/she is doing research)
Observation….cont
3. Observer as Participant ( Participates superficially in the activities of the group being studied and
makes it clear that is doing a research)
4. Complete researcher ( Observes activities of the group without becoming a participant in those
activities)
It is important to collect information about people, because people do not do what they say they do.
1. Laboratory Observation. Carried out in a setting that are set by the researcher inside the
confines of research laboratory.
2. Naturalistic Observation . Is carried out in the real world setting Qualitative Observation.
Involves observing potentially relevant phenomena Types: Descriptive , Inferential,
Evaluative
1. Descriptive. It requires no inference making on the part of the researcher. You see something
and write it down.
observed and the underlying emotion. For example, you may observe wife banging pans and pots. From
this observation you may assume (correctly) that she is frustrated with husband’s philandering ways.
judgment from the behavior. For example, you may question whether angry wives have a positive
relationship with dented pots and pans.
INTERMISSION : “Pinoy never tama ang sagot, kahit maayos ang tanong”
After he sat down at 21:00, he began to drink coffee and greeted each delivery person cordially. Within
an hour, a total of 6 delivery personnel had conversations with the guards, which lasted two to three
minutes on average. Among them, the guards seem to prefer company A’s delivery staff over company B
particularly. Because he will ask to see the ID of the delivery staff of Company B and ask them to park
their motorcycles before they can go upstairs to deliver meals. Even the guards greeted each delivery
member of Company A cordially. After drinking the coffee, the guard began to use the mobile phone.
About every half an hour, he took the initiative to look up at the surveillance screen. In general, guards
sit in their seats most of the time before leaving work at midnight unless the delivery person enters the
building. The guard never seemed to have seen any resident after 21:00. He only needed to talk to the
delivery person or occasionally look at the monitor screen while doing his own thing the rest of the time.
OBSERVATIONAL VARIABLES
1. The physical setting: What is the physical environment like? What is the context? What kinds of
behavior is the setting designed for? How is space allocated? What objects, resources, technologies are
in the setting?
2. The participants: Describe who is in the scene, how many people, and their roles. What brings
these people together? Who is allowed here? Who is not here that you would expect to be here? What
are the relevant characteristics of the participants? Further, what are the ways in which the people in
this setting organize themselves?
3. Activities and interactions: What is going on? Is there a definable sequence of activities? How
do the people interact with the activity and with one another? How
are people and activities connected? What norms or rules structure the activities and interactions?
When did the activity begin? How long does it last? Is it a typical activity, or unusual?
4. Conversation: What is the content of conversations in this setting? Who speaks to whom? Who
listens?
5. Subtle factors: , indicating a thinking process : Example: The security guard cordially, or a
mother beaming and humming a bar or two of a favorite lyrics at her child while preparing child
6. Your own behavior: I am just a mere observer and not in any way participating in the situation.
Just waiting and observing as the situation unfolds and come to a
Finish
2. INTERVIEWING
Features
1. Checking the accuracy of the impressions the researcher has gained through observation.
2. This is the most important data collection technique in qualitative research( Fetterman)
3. Finds out what is on the people’s mind ( what they think and how they feel about something)-
because researchers cannot observe feelings, thoughts and intentions.
2. Semi-structured interview. It is relatively quick and easy to administer and may be of particular
use if clarification of certain questions are required. However, by their very nature, they only allow for
limited participant responses and are, therefore, of little use
3. Unstructured interviews. Is reflective of any preconceived theories or theories or ideas and are
performed with little or no organization then progress upon the initial response. They are time
consuming, lack of predetermined questions
1. Background/demographic questions.
( Introduce yourself)
Q: Maari ka bang maglahad ng mga naalala mong kararanasan noong ikaw ay bata pa?
5. Opinions / values questions( find out what people think about the issue)
Q: Sa iyong, pagninilay, ano kaya ang kalagayan mo ngayon kung wala ang programa na
iyon ?
Q: Maliban doon, ano pa ang masasaya mong karanasan na naalaala bilang student assistant?
7. Sensory questions( find out what respondents has seen, heard, touched)
Q: Ano ang nararamdaman mo kung nakikita mo ang ibang bata kasing edad mo na pumasok sa
eskwela?
-textbooks
- Newspapers
-Magazine articles
- Political speeches
- cookbooks
- advertisements
-pictures
► It possess elements of both participant observation and individual interviews, while maintaining
their uniqueness as distinctive as a research method.
► On the part of the researcher, without strong facilitation skill, might result in “groupthink”.
► Purpose:1) augment the information obtained ;b)to provide additional data to ensure
trustworthiness and credibility
Example:
Reflecting on your time that you have enrolled in your doctorate program, please recall one particular
occasion while working on your dissertation that you felt frustrated or ill prepared
6. Using FGD,
11. Thick descriptive data. Review on the narrative of description about a context or judgment
about degree of fit or similarity that maybe made by others Who may wish to apply all or part of findings
elsewhere.
12. External Audit. Auditing the process (dependability) , auditing the product( confirmability)
MODULE 5:
QUALITATIVE DATA ANALYSIS
2. DATA ORGANIZATION. Process of assembling information around certain themes and points,
categorizing information in more specific terms and presenting results in some forms.
3. DATA INTERPRETATION. Process of making decisions and drawing conclusions related to the
research questions . Identifying the pattern and regularities, discoveries trends and explanations are
respects of this process.
COMMUNICATION CONTEXTS
CONTEXT-surroundings,circumtances,environment, background
1.PERSONAL CONTEXT- involves the background of both the sender and receiver
of the message.
Religion,marital status,socio-economic status.
2.Physical Context-pertains to the environment where communication takes
place.
3.Social Context-refers to the kind of relationship that exists between the sender and the
receiver.
Masculines cultures advocate for strict adherence to conventional gender roles and
behaviors.
Masculine roles are more valued than feminine.
Mexico,Italy ,Japan
Feminine Cultures are based on the premise that men and women assume varieties of
roles ,both valued regardless of sex and gender,
.
Sweden,Denmark,and Norway
7.Long-term or short term orientation refers to how patience is valued in waiting outcomes of actions. By
being very performance driven.
Language Register
Formal
INFORMAL
Personal Emails - coffee table sessions
Text Messages
Short notes
Friendly letters
Most blogs
Diaries
Chatting
Parties
NEUTRAL
Reviews
Articles
Some letters
Some essays
Technical writings
Business presentations
International conferences
Non-verbal communication
Refer to the cues sent through body language, posture, gestures, movements, facial expressions
and appearance that are used in place of or simultaneously with verbal messages.
Pertains to the loudness of the voice, rate of your speech, pronunciation, enunciation ( to make
a definite or systematic statement. )
ESSAY
- A short piece of writing on a particular subject.
- a piece of writing that gives the author's own arguments.
- is a written piece that is designed to present an idea, propose an argument, express the
emotion or initiate debate. It is a tool that is used to present writer's ideas in a fictional
way.
WRITTEN COMMUNICATION
Mastering the basic structure in essay writing is the foundation for effectively communicating through
written materials. Whoever the audience and whatever the purpose, writing an essay to inform or
persuade entails the ff. steps.
1. Decide on the topic.
2. Prepare an outline statement. or diagram of your ideas.
3. Formulate a thesis
4. Write the introduction
5. Write the body.
6. Decide on the main points.
7. Write the supporting ideas.
8. Elaborate on the supporting ideas.
9. Write the conclusion.
10. Add information, when needed upon editing and proofreading.
Methods of Paragraph Development
1. Definition - explains the meaning of a concept or an idea by showing the details, giving
examples, describing, analyzing, using symbols, antonyms and the like: explains
technical terms and jargon to prepare the intended reader for the topic to be discussed.
2. Classification - breaks down information into parts in order to simplify a concept or to
explain a series of things by discussing their individual parts.
3. Process- describes a series of connected actions chronologically , in which the outcome
is a product ,a natural phenomenon ,a mechanical process, or an effect of some kind.
4. Comparison and Contrast-discusses similarities and diffrences between persons, things
events or ideas.
5. Cause and Effect-discusses the reason of a state, condition, or a phenomenon and the
consequences or results.
6. Narration - tells a story in the order of occurrence.
The basic rule in communication whether oral or written form is to express not to impress.
Communication is vital component in fostering productive learning and working environments to get
things done in the shortest time possible.
Conventional ways of disseminating information have evolved into digitization. The emergency of digital
communication in which " writers are always everywhere."
Social media, posts, blogs, chats, emails, videos, and other personal or individual technology-based
forms of communication
Purposive communication is more just conveying intended messages for human discourse.
- It is communicating for various purposes
- It recognizes that the content of a message is reliant on a on a purpose in order t generate the
desired outcome of communication.
REFLECT:
Which distinctive features of purposive communication are close to your own ideas?
Purposive Communication is technical in form as certain predictable patterns are observed lending itself
to the formal and professional manner of presenting issues f a business or industry - related
environment.
CONVEYING MESSAGES THROUGH WRITTEN COMMUNICATION
Social media, posts, blogs, chats, emails, videos, and other personal or individual technology- based
forms of communication
Why Communication is important
We all use Communication and it help us what we are now Communication is at the root of what makes
us human, and a core part of our society
communication helps us build relationships by allowing us to share our experiences, and needs, and
helps us connect to others. It's the essence of life, allowing us to express feelings, pass on information
and share thoughts. We all need to communicate
Evaluating Messages
Messages
Refer to any form of communication transmitted using a channel. The purpose is to inform, persuade or
goodwill. It is important to think about what you want to say and how you want to say.
TYPES OF TEXTS
Text types are general semantic - functional concepts and are not to be confused with
text forms.
1. Narrative-characterized by sequencing of events expressed using verbs and adverbs
such as first, second, third and then.
2. Descriptive texts are concerned with the location of persons and things. They will tell us
the background information.
3. Directive tangible are concerned with future activity. Central to these texts are the
imperatives. Ex Hand me the book. Polite question-Would you like me to hand the bag?
4. Expository texts identify and characterize phenomena such as text forms such as
definitions, clarifications, summaries and many types of essay. It may be subjective
(essay) or objective (summary, explication, definition) or maybe analytical or synthetic
(artificial)
5. Argumentative texts assumption that the receiver’s belief must be changed, often start
with negation of a statement which attributes a quality or characteristic activity to
something or someone. They advertising texts which try to persuade the readers.
READING CRITICALLY
Critical reading in any involves scrutinizing (examine) any information that you hear or read. It is
an active process of discovery.
TYPES OF LISTENING
1. Critical - listen for facts and supporting details to understand and evaluate details to understand
the speaker's message.
2. Emphatic imagine yourself in the person's thinking.
3. Appreciative - identify and analyze aesthetic or artistic elements, such as characters
development, rhyme, imagery and descriptive language.
4. Reflective - ask questions to get information and use or reflect on the speaker's responses to
form new questions.
Nov 11 5-8 pm
make up class
SPEECH
When Presenting SPEECH.
1. Let your audience know important points by repeating key words and phrases.
2. Use verbal and non-verbal strategies. Vary the pitch of your voice and the rate at which you
speak. Always remember, know your target audience. Speak the way they want you to speak.
Talk at their level.
TYPES OF WRITING
1. EXPOSITORY - expIains or inform a subject. Talk about without giving opinions.
2. DESCRIPTIVE
3. PERSUASIVE
4. NARRATIVE
RUBRICS FOR THE MINUTES OF THE MEETING
1. ACCURACY
content is clearly factual leaving no room for doubts
no editorial comments are evident
the introduction, body and conclusion
Correct word usage is observed.
grammar is perfect.
2. BREVITY
Brief and direct to the point
Data given are essentials only
3. CONCISENESS
a comprehensive and well-written memo is evident
details are complete
Communication is not only limited to spoken words. Printed symbols commonly seen — billboards along
the street, restaurant, advertisement and the like have an inherent power to convey ideas and to
achieve a particular purpose.
Written communication is a valuable as oral communication.
Network
Networking is a terrific way to find almost any job.
Friends, former teachers, relatives and professional contacts
Job application letter or cover letter accompanies your resume when you are applying for a job. It
should be specific to the position that you are applying for and demonstrate to the employer why, based
on your background you are a great candidate for a particular position, based on the job description.
Your job application letter to create a good impression on a potential employer
According to work.chron.com the following are the things to consider in writing your cover letter;
1. A specific start
Tell your reader that you want a particular job.
2.Explain yourself
3.Acknowledge Employer's Preferences
5.Professional Presentation
APPLICATION LETTER
Essential Parts of a Job Application Letter
1. HEADING contains your full name . residentials address, landline and cellphone
Number, email address. Contact details must be updated.
CHRISTINE JOY C. HAGOS
No. 155 Magsipqg Streets
Bagong Barrio, Caloocan City, 1400 Philippines
Email gmail.cjhagos@gmail.com
Mobile: 0998-7654321
Tel: 336-555
2. Date
October 15,2022
15 October 2022
3. Inside Address
Contains the recipient's name, position, company and company address
Dir. Rosario V. Srquia
Director, Human Resources Department
ABS-CBN Corporation
4. salutation
Sir
Madam
Dear Sir
Dear Madam
5. Greetings like gesture of courtesy in your letter.
Greetings
Good day!
6. Body - contains the actual message
Introductory Part- draws the attention to your application' s reference and purpose
In response to your post at ___________
about your need of a smart and driven
individual to be a part of your team. I am
interested to fill up the position of
Researcher and be part of your team. I
am interested to fill up the position of
Researcher and be part of the globally
renowned and trusted media
conglomerate in the country, the ABS-CBN
Corporation.
7. Complimentary Close - closure of the letter
Very respectfully yours,
Very sincerely yours,
Truly yours, (less formal)
Cordially yours, (less formal)
8. Signature Line - basically your signature over printed name
Handwritten signature
Typewritten name
9. Enclosures
List documents attached with the letter.
FORMAT OF THE APPLICATION LETTER
1. BLOCK FORMAT-the most common format for a professional job application letter. The easiest
format to set up.
2. Modified Block Format - your name, address and the date are on the top right and the closing
and your signature are on the bottom right. The employer's contact information and the
remainder of the letter is left justified.
1. PLAN
o Analyze the situation
o Recognize that the purpose of your resume is to get an interview not to get a job.
2. WRITE
o Adapt to your audience carefully
o Plan your wording (education, experience into attributes that target employees find
valuable.
3. COMPLETE
o Revise the message
o Evaluate content and review readability.
o Then edit and rewrite for conciseness and clarity
Gather Information
Research target industries and companies
1.Ask yourself what you think about the topic or what you and what to say about it.
2.Determine your controlling idea or thesis statement.
3.Check whether it is suitable for authentic scholarly inquiry
GATHERING MATERIALS
TYPES OF SOURCES
1. PRIMARY SOURCES CONTAIN FIRST HAND INFORMATION ABOUT THE TOPIC AND PERSONAL
VIEWS.
INTERVIEWS, AUTOBIOGRAPHIES, PHOTOGRAPHS, FILS, DIARIES
2. SECONDARY SOURCES THAT SERVE AS INTERPRETATION AND ANALYSIS OF PRIMARY SOURCES.
THEY PROVIDE ELABORATION AND CLARIFICATIONS ABOUT THE MAIN SOURCES
SCHOLARLY JOURNALS BOOK, REVIEWS, ENCLYCLOPEDIA, EDITORIALS
DOING LIBRARY RESEARCH
THE LIBRARY IS AN IMPORTANT SPACE FOR LOCATING VALUABLE SOURCES BOTH PRIMARY AND
SECONDARY. A LIBRARY IS A REPOSITORY OF SEVERAL TYPES OF DOCUMENTED INFORMATION.
CLASSIFICATION SYSTEM
LIBRARY OF CONGRESS CLASSIFICATION (LCC)
DEWEY DECIMAL SYSTEM (DOC)
GET THE GENERAL INFORMATION FROM THE LIBRARY'S CARD CATALOGUE OR
ONLINE PUBLIC ACCESS CATALOG (OPAC)
ONLINE RESOURCES
QUOTING
PLAGIARISM IS THE ACT OF STEALING SOMEONE ELSE’S WORK AND PRESENTING IT AS YOUR
OWN. WHEN YOU FAIL TO CITE AND ACKNOWLEDGE SOURCES WHETHER DIRECTLY OR
INDIRECTLY.
DIRECT QUOTE IS USED WHEN YOU MENTION THE EXACT WORDS OF AN AUTHOR IN THE
RESEARCH.
PARAPHRASE IS THE RESTATEMENT OF THE AUTHOR’S IDEA IN THE RSEARCHER’S OWN WORDS
WITHOUT CHANGING THE MEANING INTENDED BY THE AUTHOR