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HASIM FARHAN - Original

Hasim Farhan is seeking an IT support position where he can contribute his skills and abilities. He has over 3 years of experience in IT support, including maintaining computers, user accounts, and logon procedures. He is proficient in Active Directory, Group Policy, Windows OS deployment, Office 365, virtualization, and networking. He is skilled at installing, configuring, and troubleshooting Microsoft Windows systems. Farhan is looking to secure a position where he can efficiently contribute his IT support skills.

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ayesha siddiqui
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100 views1 page

HASIM FARHAN - Original

Hasim Farhan is seeking an IT support position where he can contribute his skills and abilities. He has over 3 years of experience in IT support, including maintaining computers, user accounts, and logon procedures. He is proficient in Active Directory, Group Policy, Windows OS deployment, Office 365, virtualization, and networking. He is skilled at installing, configuring, and troubleshooting Microsoft Windows systems. Farhan is looking to secure a position where he can efficiently contribute his IT support skills.

Uploaded by

ayesha siddiqui
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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HASIM FARHAN hasimfarhan12@gmail.

com

+971 524082979
IT SUPPORT
To secure a position where I can efficiently Sharjah, United Arab Emirates
contribute my skills and abilities for the growth
of the organization and I have the ability to work
well in a team or individual environment.

WORK EXPERIENCE SKILLS


IT Support Engineer Active Directory and Group Policy
TELEPERFORMANCE Management
01/2021 - Present, Sharjah,Al-Dhaid
Achievements/Tasks Service Desk Ticketing and
Maintaining Client Computers, Domain User Accounts, Local User Documentation
Accounts, Logon Procedures, setting up New Users, Deleting & Disabling
User Accounts, User Profiles, and Logon Restriction. Windows OS Deployment Office 365
Handling 200+ Customer care agents and support staff.
Installing, Configuring and troubleshooting Microsoft Windows 10, & 11
systems.
Creating and Managing Shared Folders by providing security permission TECHNICAL SKILLS
for the Users.
Install, upgrade, support, troubleshoot
Troubleshooting support through Remote Desktop, Damware, Team Windows OS (10/11 & 2012/2016).
Viewer,Any desk and Desktopcentral.
Manages the day-to-day operations of the host computers by monitoring Virtualization: VMware and Hyper-V
system performance, configuration, maintenance and performs
troubleshooting by diagnosing hardware and software problems and
Networking: TCP/IP, DNS, LAN, WAN
replace defective components.
Prepare and Maintain IT Assets and Inventory documentation for Network Application - O365, Aspect, and Data
configuration (IP addresses, and cable labels, service list, servers and Recovery softwares.
desktops asset list, licensing).
Install and configure McAfee encryption
DESKTOP SUPPORT for Desktop and Laptops
Al-Jahra Kuwait Hospital
10/2018 - 09/2020, Al-Jahra,Kuwait
Achievements/Tasks
Provided first-level technical support to end-users, including remote
LANGUAGES
support and on-site visits.
Tamil
Installed and configured computer systems and software applications
Troubleshot hardware and software issues, including desktops, laptops,
printers, and servers English
Resolved network issues, including setting up and maintaining network
connections
Collaborated with other IT team members to resolve complex technical
issues
Managing email configurations and troubleshooting issues in Outlook.
PERSONAL SYNOPSIS
Maintained inventory of hardware and software assets Nationality : Indian
Provided technical training to end-users
Documented technical procedures, processes, and knowledge for future Date of Birth : 12 june 1994
reference
Martial Status : Married

Visa Status : Employment till may 2023


EDUCATION
B.Tech(Information Technology) Emirates ID : 784-1994-2958331-5 Valid
Bharath university till may 2023
06/2012 - 06/2016, india

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