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Sequence of Service Rubrics

The document provides a rubric for evaluating service skills in the sequence of serving a meal to guests. It lists the order of service tasks from greeting the guest to bidding them goodbye and provides ratings from excellent to poor for demonstrating the necessary skills at each stage of service. Communication skills are also evaluated separately on a 5-point scale. The rubric allows for assessing how well a student performs each required task and their overall service skills.

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avani Addison
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135 views1 page

Sequence of Service Rubrics

The document provides a rubric for evaluating service skills in the sequence of serving a meal to guests. It lists the order of service tasks from greeting the guest to bidding them goodbye and provides ratings from excellent to poor for demonstrating the necessary skills at each stage of service. Communication skills are also evaluated separately on a 5-point scale. The rubric allows for assessing how well a student performs each required task and their overall service skills.

Uploaded by

avani Addison
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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SEQUENCE OF SERVICE

RUBRICS
Schedule/block: Block-8
Group No:
Name: Francois Elijah T. Celzo

ORDER/SEQUENCE EXCELLENT V. GOOD GOOD FAIR POOR

Student demonstrates needed Student demonstrates necessary Student demonstrates skills Student is aware of the Student was not able to
skills accurately and exceeds skills with accuracy and with but needs minimal assistance necessary skills and procedures demonstrate needed skills
expectations minimal errors 3 pts but needs substantial assistance 1 pts
5 pts 4 pts from instructor
2 pts

Greeting the guest


Seating the guest
Laying the napkin
Serving water
Serving Bread and Butter
Presenting the food menu and wine lists
Explaining the menu
-Suggestive selling
- upselling
Taking food order and wine
Serving 1st course (soup or appetizer)
Clearing of soup or appetizer
Serving 2nd course Salad
Clearing of salad
Presentation of Wine
Serving Main Course
Clearing Main Course and wine
Crumbing Down and adjusting Dessert
Flatware
Setting up and serving coffee
Presenting the bill
Bidding Good bye!
* Communication (5points) Student was able to
communicate with the guest well

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