Rawllins Leke Nde

Phone: (832) 605-8839 | rawllinnde@icloud.com

Professional Summary

 Mentor and Coach in understanding Agile Methodology.

 Promote transition from Waterfall into Agile Methodology.
 Exceptional technical command to work within numerous Agile frameworks, including Scrum and Kanban.
 Facilitating cross functional teams that are co-located, distributed, and offshore teams while using several virtual
platforms to promote collaboration with Microsoft Teams, Slack, Zoom and skype for business.
 A committed Servant Leader with outstanding conflict resolution skills, excellent interpersonal and
communication skills.
 4 years of project management experience.
 Scrum as an asset; strong knowledge of all the concepts: tasks, backlog tracking, burn-down metrics, velocity,
user stories
 Highly organized with the ability to multitask
 Efficiently and effortlessly articulates complex technical issues to non-technical users.
 Bilingual: Fluent in English and French.
 U.S. Citizen

Education
 Associates of Applied Science- Process Technology (Lee College Baytown Texas)

 Bachelor of Business Administration (Lamar University Beaumont Texas)

 Professional Scrum Master Certification
 SAFe Advance Scrum Master 5.1
 Project Manager Professional
 Public Trust Clearance

Work History

United States Postal Service- Virginia Hybrid contract December 2022- Current
Program Manager
 Help the establishment of a Project Management Office (PMO) to improve project delivery and governance
 Led project planning and execution, ensuring projects were completed on time and within budget
 Developed project schedules, identified and managed risks, and maintained stakeholder communication
 Tracked project progress, reported on project status, and made recommendations for improvements
 Facilitated meetings with stakeholders, project team members, and executive leadership
 Mentored and coached team members on project management best practices
 Currently Managing and provided oversight in the design, development and implementation of highly complex
and multi-million-dollar Regional Processing & Distribution Centers as part of the Postmaster General’s
Delivering for America plan.
 Collaborate with multi-functional teams to develop technical and operational requirements for Statement of Work
(SOWs) for issuance of Requests for Proposal (RFP) to prospective vendors.
 Manage the development detailed decision analysis reports (DARs) for HW, SW, and IT systems for each
acquisition programs.
 Provide cost inputs to the DAR, perform cost analysis and validate cost inputs before DAR submission.
 Collaborate to develop solicitation specifications, including the reviews and evaluations of proposals for major
suppliers.
 Manage and oversee the work of technical employees and contract personnel involved in equipment deployment.
 Initiated business efficiency and process improvement by initiating improvement or making recommendations
based on work observations, technical, operational requirements.
  Prepare and present briefings and presentations to senior management related to the scope and status of
acquisition programs.
 Managed technical and cost proposals, oversaw site installation planning, tracked program deliverables, provided
field installation support, reviewed, and approved site preparation requests and provisioned and tracked all Postal
Furnished Equipment (PFE). Tracked program financial expenditures against approved DAR funding and
depreciated all deployed equipment.

Henkel- remote contract December 2020 - October 2022

Project Manager/Program Manager
 Developed project management processes and procedures, including project initiation, planning, execution,
monitoring, and closure
 Designed project templates, tools, and guidelines to standardize project management practices
 Provided project management training and coaching to project managers and team members
 Managed the portfolio of projects, ensuring alignment with strategic objectives and resource capacity
 Monitored project performance, identified areas for improvement, and implemented corrective actions
 Managed stakeholder communication, ensuring transparency and accountability in project delivery
 Facilitated Agile ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives
 Managed project backlogs, prioritized user stories, and tracked sprint progress using JIRA
 Managed stakeholder communication, including regular status updates, risk and issue management, and change
requests
 Led project retrospectives, identified areas for improvement, and implemented corrective actions
 Mentored and coached team members on Agile best practices

Enterprise - Houston TX January 2017 – December 2020

Sr Scrum Master
 Defining and reviewing the project deliverables and their technical and quality strategy, together with the benefits
and their realization plan and report to the Project sponsor.
 Work with the Project sponsors to develop strategies and plans to effectively manage all stakeholders and their
expectations
 Producing a project communication plan and explain user requirements to suppliers, developers and project teams
 Ensuring that the Employee Communications and Engagement Team, and External Communications Teams have
communications plans as appropriate.
 Implemented agile ideals by facilitating exercises such as sprint planning and team leading stand-ups.
 Ensuring completed projects are transparently demonstrated to the concerned stakeholders conducting UAT and
getting the stakeholder to sign off on the successful completion.
 Carried out all planning around effective and repeatable sprinting for a long-running team including refinement,
sprint planning, sprint ceremonies, quality and deployment.
 Ensued squads deliver according to Sprint commitments by effectively eliminating blockers for the squad and
ensuring delivery follow agreed agile processes.
 Supporting the deployment of data models and pipelines via Agile delivery processes and supporting squad
delivery improvements via metric analysis and a programme of incremental improvements.
 Reflecting and radiating the metrics like burn down chart progress, quality, and velocity continuously to the team
and various stakeholders
 Prepared various dashboards in Jira using advanced JQL & Filters
 Helped Product owner with effective management of backlog
 Ensured INVEST criteria is met for all the user stories in backlog
 Effectively supporting the Delivery Squad through changes in objectives and re-prioritization of requirements.
 Recorded project details such as task progress, resources costs and allotted budgets to analyze performance,
generate performance reports for key leaders and implement corrective measures, which improved performance of
all projects by an average of 15%
 Created, prioritized, managed, and documented assigned projects using the ProjectManager.com web application
to standardize project tracking and documentation
Nelta Equipment and General Sales -Baytown, Tx September 2016 – March
2018
Program Manager /Scrum Master
 Determined project scope and engineering requirements, estimated schedules, tracked item completion, certified
milestones and maintained project documentation and corporate e-commerce web site Testing
 Organized and facilitated project planning, daily stand-up meetings, reviews, retrospectives, sprint and release
planning, demos and other Scrum-related meetings, story selection, task definition.
 Utilized Agile, Scrum methodology for product development and project documentation
 Worked with Product Owners to manage and prioritize user stories in product backlog.
 Collaborated with system architects, product owners, developers, and leads to document all business rules, system
process
 changes necessary to meet the project requirements
 Resolved their impediments by ensuring smooth flow of business-related information from the various cross
functional teams like Operations, Sales and Marketing.

Hertz Rent A Center-Baytown TX

Assistant Manager August 2014 – December 2016
 Qualify and process customer rentals with accuracy and attention to detail
 Prepares all rental and return documents accurately and completely
 Assist customers with directions, maps, and local area information
 Review all charges at the time of rental and return of vehicle
 Assist customers by effectively resolving all customer service issues
 Offers optional products to meet customer wants and needs
 Use company approved sales and service techniques when determining customer needs
 Answer phones to assist customers in a friendly, helpful, and prompt manner

Skills and Attributes

 Scrum, Kanban, Coaching, Training, Agile Software Development, Jira/Confluence, VersionOne, Agile
application life cycle management, AZURE Dev-ops, Service Now, Continuous Integration/Continuous Delivery
(CI/CD Pipeline), Test Driven Development (TTD ) & Behavior Driven Development (BDD), Agile Release
Process, Facilitation and Team Building, Cloud platforms & Virtualization (Amazon Web Services (AWS),
Google, VMWare), Python, SQL, IBM Legacy