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Key Events in Student Leaders' Lives and Lessons Learned from Them
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Key Events in Student Leaders’ Lives and Lessons Learned from Them
Brett V. Morgan
Director, Business Change and Transformation
Wyndham Hotel Group
bvmorgan@gmail.com
Selin Kalenderli
Graduate student
Montclair State University
selin_kalenderli@fulbrightmail.org
Fanny E. Hammond
Graduate Student
Montclair State University
fannyh19@gmail.com
Abstract
This descriptive study used an interview protocol developed by the Center for Creative
Leadership with 50 college student leaders to determine what key developmental events
young college leaders experience and the leadership lessons learned from these events.
Students discussed 180 events and 734 lessons learned from them. Most events defined
by students were challenging assignments, although events dealing with other people,
coursework, and formal leadership programs were also mentioned. Top lessons included
management skills. While many lessons could be learned in a variety of different ways, a
number of challenging assignments stood out as important for learning certain lessons.
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Findings suggest that faculty and administrators involved with student leaders can help
Introduction
Although scholars and practitioners in the academy have long been interested in the
theory and practice of leader development in college students, less attention has been paid
to the students’ point of view in these matters. It is generally accepted that leader
individuals to participate in a democratic and progressive society (Astin & Astin, 2000;
Brubacher & Rudy, 2002; Dewey, 1938, as cited in Benson, Harkavy, & Puckett, 2007).
Many colleges and universities across the nation provide their students with leadership
courses, curricular programs, and co-curricular programs that are designed to develop
develop students as leaders and actually practice leadership (Dugan & Komives, 2007).
Additionally, student leader development theory and research is alive and well (Dugan &
Komives, 2007). However, how to best approach the task of developing student leaders is
a gray area with scholars and practitioners often left to their “best guess” regarding how
to proceed (Allen & Hartman, 2009). In addition, only a handful of studies (e.g., Hall,
Forrester, & Borsz, 2008; Komives, Owen, Longerbeam, Mainella, & Osteen, 2005;
Logue, Hutchens, & Hector, 2005) have sought to understand leader development from
the students’ point of view, with students describing their own experiences and what they
learned from them in their own words (Dempster & Lizzio, 2007).
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Important questions that remain to be asked include: What are the experiences students
think make the most difference in their own leader development? What do they learn
from these experiences? And are certain experiences linked to certain lessons? Studies
investigating what and how leader development occurs in students would be invaluable
for those involved in and responsible for student leader development (Posner, 2004). The
purpose of this descriptive study is to determine what key developmental events college
student leaders experience and see as important and the leadership lessons they learn
from them.
participate in leadership roles and processes (McCauley, Van Velsor, & Ruderman, 2010)
and can be accomplished both within a natural process (Day, Zaccaro, & Halpin, 2004)
and via planned interventions or a combination of the two. Although students do come
into college with some already developed leadership skills (Antonio, 2001; Dugan,
Garland, Jacoby, & Gasiorski, 2008; Kezar & Moriarty, 2000; Smart, Ethington, Riggs,
& Thompson, 2002), students begin to develop or increase their leadership skills during
their college years (Pascarella & Terenzini, 2005). Existing research has examined the
predictive relationships have been established between leader development and general
leadership roles, faculty interactions and mentoring, and formal leader training programs
(Antonio, 2001; Astin, 1993; Astin, Keup, & Lindholm, 2002; Astin, Vogelgesang,
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Ikeda, & Yee, 2000; Berger & Milem, 2002; Cress, Astin, Zimmerman-Oster, &
Burkhardt, 2001; Dugan, 2006; Dugan & Komives, 2010; Kezar & Moriarty, 2000; Smart
What the works cited above do not do, and what the literature in general lacks, is the
production of credible accounts of leader development from the students’ point of view.
To date, the research cited above uses quantitative design with variables of interest
identified in advance. Thus students respond to their investigators’ a priori notions about
the topic.
There are a few recent exceptions. For example, Logue et al. (2005) provide insight into
what student leaders think leadership roles are comprised of. They interviewed six
student leaders in depth regarding their experiences of being a leader. They found that
the students overall saw their experiences as positive. Their experiences could be
grouped into three themes: People (interpersonal experiences including leading, helping,
and working in a team), taking action (including getting things done, success, and busy
(including defining events, role differentiation, and structure). However, there was no
attempt to determine what students learned from being in these leadership roles.
Hall et al. (2008) provide insight into skills that are developed by participating in student
leadership roles in campus recreational sports clubs and they found that these student
accounting and budgeting, coordinating and running meetings, and organizing events.
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Through involvement in multiple roles, student leaders learned to balance the demands of
leaders learned problem solving and decision-making through financial decisions, hosting
methods including e-mails, meeting agendas, newsletters, listservs, flyers, and website
And finally, by just being involved in general, they learned how to work with others and
how to give and receive feedback. However, in this study, researchers did not attempt to
see if different leadership roles were associated with different types of lessons learned.
is the role of the leader?” see Gee, 2001). Using a series of three in-depth interviews
with 13 participants, they determined the influences that fostered the development of
leadership identity. Students identified the following influences: (a) Adults helped
students recognize themselves as leaders, served as role models, mentors, advisors, and
friends; (b) Peers sponsored them, were role models, and were collaborators, teammates,
and followers; and (c) Engaging in groups, meaningful involvement experiences, and
reflective learning opportunities helped the students develop their leadership identities.
While these studies provide an important start into our nascent understanding of leader
development from the student point of view, they also provide a guide or scaffold for a
next step in this research. The above research suggests the following questions: In the
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broad array of possible experiences that students have over the course of their tenure in
college, what are the experiences students think have made the most difference in their
own leader development? What do they learn from these experiences? And are certain
Interestingly, these questions have already been explored in studies on adult leader
development in organizations. The Center for Creative Leadership (CCL) has been
studying these questions for the past 25 years on a variety of successful leaders and
managers in formal work organizations. By using events, the original research capitalized
on the idea that people tend to remember unusual, unexpected life events that had
important consequences and were emotionally evocative (Brewer, 1986). These life
events may endow more personal meaning and lessons learned (McAdams, 1985). This
research has highlighted the importance of challenging job assignments, events dealing
with other people, and hardships in the development of leaders (see Douglas, 2003;
Lindsey, Homes, & McCall, 1987; McCall & Hollenbeck, 2002; McCall, Lombardo, &
Morrison, 1988; McCauley, Ruderman, Ohlott, & Morrow, 1994; Morrison, White, &
Van Velsor, 1987). However, to date, this research has not been extended to leaders
within college student populations. In this study, we extend and combine research on
student leaders with research on adult leadership development through key events
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Research Question 3: Are certain key events more likely to be linked to particular
lessons?
Method
Participants
The researchers approached senior level Student Affairs Administrators at four different
types of colleges and universities surrounding a large metropolitan area in the mid-
Atlantic region who were in charge of leader development at their institution. These
(2 public, 2 private). The administrators were interested in the study and agreed to
participate. We asked them to identify the students they felt were the best leaders their
college or university had to offer. The qualifications for being the top junior and senior
leaders on their campus were left up to the discretion of the administrator. The
administrators each sent out emails to 30 to 35 traditionally aged juniors or seniors, who
they identified as the top student leaders on their campus, to ask if they would be
contacted. If the student indicated interest, the administrators sent the student’s email
address to the researchers. Seventy-two (55%) of the 130 students originally contacted
responded they were interested. Two of the interested students were ineligible because
they were sophomores. Researchers were able to schedule interviews with 50 students
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(38% response rate). Of these students, 62% were female; 60% identified themselves as
Procedure
The researchers emailed the participants and asked them to sign up for an interview time.
To help you get ready for the interview we want to give you time to think about the
following questions:
events or stories probably come to mind -- things that lead you to change
or affirm the way you lead. Please write down some notes for yourself
and identify at least three "key events" from your years in college, which
helped shape you into the leader you are today. What happened and what
did you learn from those experiences (the good and the bad)?
A reminder email was sent to the participants confirming the time and place of the
interview. This email also re-prompted the students to think about the main interview
questions.
In-depth interviews
Two members of the research team were present for each 15-45 minute interview. One
member served as the primary interviewer while the second ran the audio equipment,
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listened, and asked prompts as necessary to provide sufficient details. We explained the
reason for the study to the participant and had them sign the consent form. We turned on
the audio digital recorder and began the interview. The standard interview protocol
developed by CCL was tailored for use with college student leaders. The students were
asked the following, “When you think back over your time as an undergraduate student,
certain events or episodes probably stand out in your mind—things that led to lasting
change in you as a leader. Let’s start with the first key event that made a difference in
interviewer and the second member posed follow-up prompts (such as “Please tell me
more about that?” or “Can you describe that in more detail?” or “What was important
about this event?) to elicit sufficient detail from the participant. Once they fully
described the event, they were asked, “What did you learn from this event (for better or
for worse)? This was repeated until the participant had no more lessons to add.
The participants were asked for two more events and lessons. In the event that they had
time and additional events, some students spoke about a 4th and in some instances a 5th
The interviews were transcribed and prepared for analysis using a pragmatic mixed-
creating codes and themes, and then the codes and themes were quantified according to
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Key Events
There were a total of 180 Events from the 50 participants. Key Events were coded into
the four broad and 16 event categories similar to those developed by Douglas (2003) and
Lindsey et al. (1987). Two members of the research team used the following steps to
code these events: (a) Events were coded into the original broad event categories. The
personal trauma or tragedy that has at its core a sense of loss. For example, a loss of
purpose), an Event Dealing with Other People (something is learned through another
person), and a Miscellaneous Event; (b) They used 18 randomly chosen events to help
clarify their understanding; (c) They separately coded the Events into one of the four
People, and Miscellaneous and compared their scores. Kappa scores were calculated to
determine reliability (Kappa >.70); and (d) Discrepancies were discussed and resolved
Next the same two members of the research team coded Events into event categories
using the following steps: (a) the two members discussed what constituted an event in
each of the original 16 categories; (b) They used 20 randomly chosen events to determine
if the event categories from the original studies were similar enough to use. Here, the
original CCL 16 event categories were modified into 13 event categories (See Table 1 for
the list and definitions of the modified events). For example, fix-its were dropped, line to
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staff switch was modified to organizational switch, and early work and first supervision
collapsed into a single category, because there were so few of them. In Events Dealing
with Other People, peers, feedback, and recognition were added as new event categories.
Coursework or leader development program was taken out of the miscellaneous category
and given its own category. (c) The two coders separately coded the Events into one of
the event categories and compared their scores (Kappa>.80); and (d) Discrepancies were
discussed and resolved with consensus coding. (Full coding schemes, definitions, and
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Table 1
Key events
Key Events Definition
Challenging Assignments
Building something (i.e., a club) from nothing or almost
Start from Scratch nothing.
These are temporary in nature and have specific deadlines,
Project/Taskforce/Program beginnings, and ends.
Job expands or the person moves into a higher position that
adds new elements broadening the scope and scale of
Change in scope or scale responsibility
Taking a similar position in a new organization that requires the
Organization Switch person to do things in a different way
Experiences which took place before taking on a leadership role
exposing students to new environments. Sometimes
Pre-leadership Experience characterized by ambivalence.
First leadership role in college First time overseeing someone else.
Other job challenges
Hardships (e.g., lousy job, Including a mistake or failure or a personal trauma or tragedy
problems with others, race/ that has at its core a sense of loss.
gender matters, and personal
trauma)
Events Dealing with Other People
Superiors (either students in a higher leadership position,
Role Models supervisors or faculty/staff) who the participant interacted with
or observed and profoundly influenced the participant’s
leadership.
Superiors who took special interest in the participant and helped
Mentors them.
Peers Interactions with peers either negative or positive which
effected the participants
Feedback/Recognition Events in which the participant was given feedback or
recognition related to performance, pivotal conversations, etc…
Role Modeling/Mentoring Events in which the participant was a role model or served as a
mentor for another person
Other Events dealing with
people
Coursework/Leadership Formal academic courses or formal trainings, attended by
Development programs participants
Other Events
Modified from Douglas (2003) and Lindsey, Homes, & McCall (1987).
Lessons Learned
There are a total of 734 lessons from the 180 events. Two members of the research team
agreed on what constituted separate lessons for each event. Once the Lessons were
delineated, two members of the research team began coding the lessons using the original
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CCL lessons codes. It soon became clear that the coding plan did not adequately capture
the lessons that the student leaders were discussing. A new coding system was designed
in the following way: (a) Each of the two members independently read and inductively
categorized every lesson; (b) The two members met and compared their codes and
refined the codes into a single coding scheme through discussions; (c) Two members of
the research team separately coded the lessons learned using the new coding scheme (See
Table 2 for the list and definitions of the lessons). Scores were compared (Kappas>.90).
Discrepancies were discussed and resolved with consensus coding. (Full coding schemes,
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Table 2
Lessons Learned
Lessons Learned Definition
Identity
Self Identity Learning about who they are on a personal level.
Leadership Identity Developing a leadership identity and learning what it
means to be a leader.
Professionalism The proper way to act in a leadership roles when dealing
with others.
Balancing Roles Balancing and separating differing roles
Individual Competencies
Delegation Importance of delegating, the need to delegate, and how to
delegate
Decision Making Decision-making skills and the importance of making
decisions.
Adaptability/Flexibility Being flexible, making adjustments, using different tactics
and strategies, and adapting one’s leadership style.
Resilience/Persistence/Hard Work Working hard, being persistent, and being resilient.
Taking Initiative Asserting oneself.
Accountability/Responsibility Accountability and learning to take responsibility for
themselves, others, and the roles in which they acted as
leaders.
Big Picture
Seeing the bigger picture, seeing another perspective,
seeing where they fit into the bigger picture, or seeing
themselves from another perspective.
Learning to Teach/Learn
Learning to teach and learn and the importance of this.
Support Systems
Developing and Using Support
Systems The importance and use of networking, resources, and
asking for help
Being a part of someone else’s network, being seen as a
Being a Support System resource, and helping others.
Working with Others
The importance of communication and listening as well as
Communication how to communicate and listen.
Teamwork Working with others as a team.
Conflict
How to and the importance of confrontation, conflict
management, and approaches to conflict.
Diversity
Learning about and appreciating other’s differences
Inspiring and motivating others
Getting buy in. Learning to encourage. Learning how to
inspire and motivate other people to do something.
Other working with others
Getting the job done
Task skills Importance of and learning how to organize, plan, budget,
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Results
Key Events
At the broad events level, of the 180 key events, 48.9% (88) were Challenging
Assignments, 28.3% (51) were Events Dealing with Other People, 10% (18) were
Coursework or leader development program, 5% (9) were Hardships, and 7.8% (14) were
Miscellaneous Events.
See Table 3 for a description of the 180 key events by event category. The 5 most
frequently mentioned events by event category were as follows: 11.2% (20) were
programs, 8.9% (16) were first leadership role in college, 8.4% (15) were project or task
Table 3
Key events
Key Events Number mentioned
Challenging Assignments
Start from Scratch 13
Project/Taskforce/Program 15
Change in scope or scale 15
Organization Switch 11
Pre-leadership Experience 11
First leadership role in college 16
Other job challenges 6
Hardships (e.g., lousy job, problems with others,
race/gender matters, and personal trauma) 9
Events Dealing with Other People
Role Models 5
Mentors 4
Peers 12
Feedback/Recognition 20
Role Modeling/Mentoring 6
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Lessons Learned
Of the 734 lessons, the most frequently mentioned lessons learned were as follows: 7.9%
(58) were about learning to communicate, 7.8% (57) learning about self identity, 7.4%
(54) learning about leadership identity, and 7.4% (54) developing leadership task and
management skills. See Table 4 for a description of the 734 lessons learned.
Table 4
Lessons Learned
Lessons Learned Number mentioned
Identity
Self Identity 58
Leadership Identity 54
Professionalism 30
Balancing Roles 19
Individual Competencies
Delegation 17
Decision Making 15
Adaptability/Flexibility 38
Resilience/Persistence/Hard Work 18
Taking Initiative 36
Accountability/Responsibility 29
Big Picture 27
Learning to Teach/Learn 18
Support Systems
Developing and Using Support Systems 36
Being a Support System 28
Working with Others
Communication 59
Teamwork 26
Conflict 21
Diversity 32
Inspiring and motivating others 17
Other working with others 30
Getting the job done
Task skills 55
Environment 34
N=734 lessons
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Students averaged 4.1 lessons for each event (with a range of 1 to 12 lessons). There was
any of the lessons by key events, we ran a series of analyses using Goodman & Kruskal’s
tau (Bishop, Feinberg, & Holland, 1975, Goodman & Kruskal, 1954). Five of these were
1. Organizational switches (50%), changes in scope and scale (33%) and being a
role model/mentor (33%) were more likely to report that they learned
professionalism than other key events (Goodman & Kruskal’s tau=.13, p<.01).
2. Participating in a project or task force (33%) were more likely to report that they
learned delegation than other key events (Goodman & Kruskal’s tau=.11,
p<.05).
3. Starting a club from scratch (31%), participating in a project or task force (40%),
model/mentor (33%) were more likely to report that they learned adaptability
4. Their first leadership experience (44%) were more likely to report that they
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5. Starting a club from scratch (31%), changes in scope and scale (40%), and their
first leadership experience (37%) were more likely to report that they learned
1. Changes in scope and scale (33%) and their first leadership experience (37%)
were more likely to report that they learned accountability and responsibility
2. Changes in scope or scale (47%), hardships (33%), and peers (50%) were more
likely to report that they learned to develop and use their support systems
model/mentor (33%) were more likely to mention that they learned diversity
There were no relationships between key events and lessons about self identity,
initiative, big picture, learning to learn, being a support system, communication, conflict,
Discussion
The purpose of this descriptive study was to identify what key developmental events
successful college student leaders experience, the leadership lessons they learn from these
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events, and if different events were associated with different lessons. The approach used
was to understand leader development from the students’ point of view with students
describing their own experiences and what they learned in their own words (see
Dempster & Lizzio, 2007). In addition, by using events, we capitalized on the idea that
people tend to remember unusual, unexpected life events that had important
consequences and were emotionally evocative (Brewer, 1986). These events may endow
more personal meaning and lessons learned (McAdams, 1985). Students were capable of
reflecting back on their experiences, recalling events that they believe significantly
impacted their development as leaders, and articulating what they learned from these
events.
The first thing this study did was replicate and extend the key leadership experiences
studied in previous research (Antonio, 2001; Astin, 1993; Astin et al., 2002; Astin et al.,
2000; Berger & Milem, 2002; Cress et al., 2001; Dugan, 2006; Dugan & Komives, 2010;
Kezar & Moriarty, 2000; Logue, at al., 2005; Smart et al., 2002; Thompson, 2006; Whitt,
1994). Similar to these studies, the student leaders in this study mentioned courses,
positional leadership roles, other people, and leader training programs. But they also
extended the experiences to include starting clubs from scratch, participating in task
forces, moving into leadership positions that are broader in scope and scale, and
mentioned being role models and mentoring others (not just learning from role models
and mentors).
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Our findings add credence to Posner’s (2009) statement, “Leaders learn through practice,
they ‘do’.” The majority of the events recalled were experiential challenging
events, suggesting that “doing” alone is not sufficient. Student leaders need to also
engage in activities that allow them to formally learn leadership theories and practices
through curricular and formal programs and receive information regarding how they are
doing (feedback).
The second thing this study did was begin to answer the question: What lessons are
student leaders learning from their experiences? Little previous research has explored
this question (see Hall et al., 2008). This study describes the rich array of leadership
lessons that students are learning through their experiences. They are engaged in identity
as well as leadership identities (Komives et al., 2005, Sveningsson & Alvesson, 2003, pp.
1165; cf. Petriglieri & Petriglieri, 2010). Similar to Hall et al. (2008), they are learning
foundational leadership skills and competencies related to how to accomplish work, how
to work with others, and how to be both supported by and support others.
Finally, in this study, we began to determine if different events were related to different
lessons. Little research in the student leader development literature has explored if
leaders learn different lessons from different experiences. We found that although
students are able to learn many leadership lessons through a variety of experiences, a
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number of challenging assignments stood out as important for learning certain lessons:
(a) Participating in task forces and projects was associated with learning delegation and
adaptability and flexibility; (b) The first leadership experience was associated with
learning accountability and responsibility, team work, and about working within the
school environment; (c) Leadership changes in scope and scale were associated with
systems, and about working within the school environment; (d) Starting a club from
scratch was associated with learning adaptability and flexibility and about working within
the school environment; (e) Switching from leading in one organization into leading in
flexibility, and diversity. Finally, although the previous literature has shown that having
a mentor and role model is important to developing as a leader, our research demonstrates
that being a mentor and role model is also important for learning such lessons as
Limitations
Similar to the early seminal work from CCL, this study included a small sample size of
traditionally aged college juniors and seniors. In addition, although students came from
all over the country (and some were from other countries), all attended colleges and
universities in a single region around a large metropolitan area. To further refine the key
events, the lessons learned, and whether certain lessons are associated with certain key
events, more research is needed to extend both the sample size and the sample area to
include a broader array of student leaders across the United States (and then globally). In
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addition, we left the identification and qualification for being the top junior and senior
leaders on their campus up to the discretion of the student affairs administrators. Future
research should consider developing some sort of rubric or rating scheme to help
administrators select the highest potential leaders. With a larger number of campuses to
draw from, we could also limit the number of leaders selected from each campus, again
helping to ensure that the student leaders included are the highest potential.
Future research
Although the student leaders in this study mentioned similar key events to the key events
different set of lessons. In line with the nascent realization that as leaders are developing
as leaders, they are also developing as adults (see Day, Harrison, & Halpin, 2009), this
study, compared to the CCL research, suggests that leadership lessons learned varies by
age or level of maturity. A next research question to explore is: How does level of
maturity or development impact leadership lessons learned for leaders at different life
stages?
Practical implications
Because the findings demonstrate both the events that successful student leaders
experience as important as well as what they are learning from them, this study can help
those involved in and responsible for student leader development on college campuses
advise students on how to develop themselves as leaders. This study suggests that the
students recognized that they are learning and developing as leaders through a “mosaic”
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McMillan, 2009) encompassing both “learning and doing” (Middlebrooks & Allen,
2009). Learning about leadership, developing leadership skills and competencies, and
doing leadership are different ways of learning and developing as leaders. And all three
ways are important to include in developing leadership in our students. This study
suggests that our best approach is integrated along all three lines. When done
intentionally learning about, learning to do, and actually doing can augment each other.
Conger (1992) suggests that to develop into leaders, students must have a conceptual
understanding of leadership, they must build leadership skills and competencies, they
must grow and change as individuals, and they must receive feedback regarding how they
are doing on all these things. While the students in this study emphasized learning
through “doing leadership” such as project teams, their first leadership role, changes in
scope and scale, and organizational switches, they also mentioned formal leadership
courses (where students can learn about leadership), leader development programs
(where students can receive assessments, try out new skills, receive feedback), and
developing their leadership skills to consider choosing from a menu of curricular and co-
to broaden their experiences over time, starting with being a member of a project team or
task force, next taking on a lower level leadership position and then a higher-level
arena, starting up a club, and mentoring and being a role model to others. Finally, student
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leaders need feedback to determine how they are doing. Faculty and administrators can
provide feedback via formal assessments and informal conversations. They can also train
Regarding lessons, faculty and administrators can educate students on the types of
leadership lessons that they might want to learn. Then they can help students decide what
lessons about leadership that they would like to target, ahead of time, and select
challenges or events that will help them learn those lessons. At the end of their college
years, student leaders can be encouraged to reflect on their development as leaders and
what they learned. Formal mechanisms to help student leaders realize and document this
curricular transcripts.
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Author Biographies
Dr. Valerie I. Sessa is an Associate Professor of Psychology and the Director of
Leadership Development through Civic Engagement minor at Montclair State University.
Prior to Montclair, she worked as a research scientist and director at the Center for
Creative Leadership. Her current research interests include student leadership
development, and learning at the individual, group, and organizational levels.
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