END SEMESTER EXAM 2021

MODEL QUESTION PAPER

MBA SEMESTER -IV PAPER -22

Paper: (22) ORGANIZATIONAL CHANGE AND DEVELOPMENT

• Group A consist of Multiple Choice Question

Candidates are advised to answer in their own words as far as applicable

Group A

1) One of the Component of Change Management is

(a) People

(b)Machine

(c)Place

(d)All of above

2) Organization Change can be divided in

(a)Individual

(b)Group

(c)Organization

(d)All of the above

3) “Physical move of employee to a different location” is an example of .

(a) Individual

(b) Group

(c) Organization

(d) All of the above

(a)Organization Change

(b) Organization Development

(c)Both a & b

(d) None of these

5) Reengineering is an example of

(a)Organization Change

(b) Organization Development

(c)Both a & b

(d) None of these

6)Component of TQM is/ are

(a)People

(b)System

(c)Only A

(d) Both A & B

7) Component of Re Engineering is/are

(a)Value and Belief

(b) Business Process

(c)Both A & B

(d)None of these

8) _ _ _ _ _ _ _ _ _ is an external cause of organization change.

(a) Crisis

(b) Change in work climate

(c)Fall in organization effectiveness

9) _ _ _ _ _ _ _ _ _ _ is called developing new attitudes and behaviour

(a) Unfreezing

(b) Moving

(c)Re Freezing

(d)None of these

10) _ _ _ _ _ _ _ _ _ _ also called Force Field Theory of change

(a)Rechard Beckard theory

(b) FW Taylor Theory

(c)Lewin’s Theory

(d)None of these

11) T Group Intervention also called

(a) Sensitivity Training

(b)Quality Circle

(c) None Of These

(d)All of above

12) Change Process consist of _ _ _ _ _ _ _ _ sequential process.

(a)Three

(b)Two

(c)Four

(d)Six

13) _ _ _ _ _ _ _ _ is Reinforcing new values attitudes and behaviours.

(a) Un Freezing

(b) Moving
(c) Refreezing

(d) None of these

14) Cultural Intervention is a part of

(a)Organizational Development

(b)Organizational Transformation

(c)Organizational Change

(d) None of these

15) The Six Box Model by _ _ _ _ _ _ _ _ _

(a) Marvin Weisbord

(b)F W Taylor

(c)Both A & B

(d)None Of These

16) Organization to have a set of _ _ _ _ _ _ _ _ _ such as raw materials, technological

(a)Software

(b) Helpful mechanisms

(c)Business

(d) None of these

17) _ _ _ _ _ _ _ _ is the symptoms of organizational problems where too many un necessary

(a) Skill Based Work

(b) Jobs are narrow

(c)Too Many Meetings

(d)Fancy Designation
18) _ _ _ _ _ _ _ _ _ _is defined as the mood or unique “personality” of an organization

(a) Organization Climate

(b) Organization Development

(c)Organization Change

(d)None of these

19)”An Organization development is an effort that is Planned, Organizationwide, Managed

(a) Henry Fayol

(b) F W Taylor

(c)Richard Beckard

(d)None of these

20) Organization Change can be

(a)Evolutionary

(b)Revolutionary

(c)Both A & B

(d)None Of These

21) Through _ _ _ _ _ _ _ _ _ _ organization better able to achieve both the goals of the
organization and goals of individuals within the organization

(a) Organization Development

(b)Organization Culture

(c)Organization Machines

(d)All of above

22) OD is far different from _ _ _ _ _ _ _ _ _ introduced to speed up production in the past

(a)efficiency system
(b) Employee Training

(c)Employee Counselling

(d) None Of These

23) Organizational development is an important tool in managing and planning corporate _ _

(a) Change

(b) Growth

(c) Goal

(d) None of these

24) _ _ _ _ _ _ requires the analysis of several kinds of information to be successful.

(a) Product innovation

(b)Product Knowledge

(c)Product Skill

(d) None of these

25) OD attempts to apply theory and research from a number of disciplines including
behavioral science, to the solution of organizational problems this feature of OD called _ _ _
_____

(a)System Oriented

(b)Action Oriented

(c)Problem Oriented

(d)None of These

26) Recruitment, Training is under School of Thought Of OD

(a)System –Process School

(b)Program- Procedure School

(c)Both A & B
(d) None of these

27) The development of a need for change .This Phase corresponds to Lewin’s _ _ _ _ _ _ _
phase

(a) Refreezing

(b) Unfreezing

(c)Moving

(d) All of these

28) The generalization and stabilization of change . This Phase corresponds to Lewin’s _ _ _ _
_ _ _ phase

(a) Refreezing

(b) Unfreezing

(c)Moving

(d) All of these

29) Reward system is such that managers and supervisors are rewarded (and punished )
comparably for their works is an example of

(a) Poor Organization Management

(b) Effective Organization Management

(c)Idle Organization Management

(d)None of these

30) The organization and its parts see themselves as interacting with each other and with a
larger environment. The Organization is an _ _ _ _ _ _ _ _ _ _

(a)Productive System

(b)Closed System

(c)Open System

(d)None Of These
 Group B

1) What is Organizational Change? Explain different parties involved in it?

2) Explain Lewin’s model of change.

3) What is planned and unplanned change?

4) Explain concept and characteristics of Organizational development.

5) What is the Different OD Techniques .Explain?

6) Explain Six Box Model.

7) Explain symptoms of organizational problems

8) Explain different diagnostic model of organizational problems.

9) Explain Individual and Interpersonal OD Intervention.

10) Explain Group and Team OD intervention.

11) Explain Skill of OD Agents.

12) Explain leadership role of OD Agents.

13) Explain different factors influencing Organization Development (OD).

14) Explain role of power, politics and culture in Organizational development.

15) Explain different tactics that influence organization development of any organization.

16) Explain Organization development and Organizational Change.

17) Explain the cultural intervention that transform any Organization.

18) What are the different strategies on which organization reflects its transformation?

19) Write notes on “Learning Through transformation in an Organization”.

20) Explain the different process of Organization development.

1) Write notes on “Organizational Change and Development”.

2) Explain Lewin’s model of Organization Change? What is planned and unplanned

3) Explain concept, value, process and characteristics of organizational development?

4) Explain different OD techniques. Explain six box model of organizational development.

5) Explain Individual, Group and Team OD intervention?

6) Explain OD Consultant and their skills in Organizational Development.

7) Write Notes on “Factors influencing Organizational Development”

8) Explain role of Leadership skill in development of any organization with suitable example.

9) Write notes on “Organization Transformation “

10) Explain Organizational Problems and their diagnosis with suitable example.