Franchise Agreement - Nexus Suvidha + CSP
Franchise Agreement - Nexus Suvidha + CSP
This Agreement is entered into on this ……. day of …………, 20…..for a period of three
years, by and between:
1. PARTICIPANTS:
A. NAME: ACENEXUS ONLINE
AND
B. NAME:
ADDRESS:
TELEPHONE:
EMAIL:
______________________________________________________________________________
Page 1 of 16
…………….. S/o ……………………, aged……. and residing at the address specified
hereinabove, hereinafter referred to as the “FRANCHISEE”, which expression shall
unless repugnant to the context or meaning thereof mean and include their Heirs,
Successors, Executors and Assigns: of the SECOND PART;
______________________________________________________________________________
2. RECITALS:
A. WHEREAS the FRANCHISER has been engaged in providing various web based
payment services, Digital Signature, Money Transfer, PAN Card Agency, Ticket
Booking etc;
B. AND WHEREAS the FRANCHISER has expended time, effort and money to
develop and acquire knowledge and expertise with regard to the business of
providing these above mentioned Services and constantly endeavours to
improve its exclusive range of services;
F. AND WHEREAS the FRANCHISEE has represented to the FRANCHISER that the
FRANCHISEE has sufficient wherewithal including necessary infrastructure,
financial strength and capability to run the said business and has further
assured the FRANCHISER that the FRANCHISEE is competent to maintain the
reputation and goodwill of the FRANCHISER;
Page 2 of 16
business to the FRANCHISEE, subject to and based upon the terms and
conditions recorded herein;
H. AND WHEREAS the Parties have agreed to enter into a binding contract being
these presents to record the terms, conditions and covenants agreed between
the Parties;
3. DEFINITIONS:
In this Agreement, except where the context otherwise requires, the following
words and expressions shall have the following meanings:
b) “Applicable Law” means and includes all applicable statutes, enactments, acts
of legislature or Parliament, laws, ordinances, rules, bye-laws, regulations,
notifications, guidelines, policies, directions, directives and orders of any
Government, Statutory Authority, Tribunal, Board, or court, as may be
applicable in India.
d) “Business Day” means a day on which Banks are generally open for business in
the city of Calicut in India.
Page 3 of 16
f) “Services” shall mean those online and offline services to be offered by the
FRANCHISEE as specified under this Agreement, as well as any additional
services that may be included by the FRANCHISER from time to time.
h) “Intellectual Property Rights” shall include all rights in existing and future
intellectual property in the nature of registered and unregistered rights to any
and all trade names, trademarks, patents, copyrights, confidential information,
designs, know-how, business methods, ideas, strategies, database rights and all
other intellectual and Industrial Property rights of any sort (throughout the
world) as well as moral rights and similar rights of any type under the laws of
any governmental authority, domestic or foreign.
j) “Premises” shall mean the proposed location for carrying out the business, run
and maintained at the cost of the FRANCHISEE and approved by the
FRANCHISER and described in Clause 4 hereinbelow.
m) “Rupees / Rs” means Indian Rupees being the lawful currency of the Republic
of India.
Page 4 of 16
n) “Trademarks “shall mean the names, trademarks and service marks owned by
the FRANCHISER.
4. GRANT OF FRANCHISE:
The FRANCHISER hereby grants to the FRANCHISEE, subject to the terms and
conditions contained herein, the franchise of NEXUS GST SUVIDHA KENDRA
& NEXUS CUSTOMER SERVICE POINT at
……………………………………………………………………. (Hereinafter referred to as
the “Premises”).
The FRANCHISEE hereby covenants and agrees to perform and abide by the
following:
a) To not have any right, title, interest, claim or demand over and in respect of the
business name of NEXUS GST SUVIDHA KENDRA & NEXUS CUSTOMER
SERVICE POINT.
b) To not carry on business in the name of NEXUS GST SUVIDHA KENDRA &
NEXUS CUSTOMER SERVICE POINT without the permission and authority in
writing from the FRANCHISER.
Page 5 of 16
c) To not enter into any agreement on behalf of the FRANCHISER.
d) To not carry on the business of the FRANCHISER or any part thereof from any
place other than from the Premises specified above without the prior written
consent of the FRANCHISER.
e) To not take CO-WORKERS for and/or promote any other business, other than
the businesses prescribed by the FRANCHISER.
ii. Maintain such equipment and fixtures and fitting in good repair and
good working order.
i) To use the Intellectual Property Rights of the FRANCHISER only to the extent
permitted under this Agreement.
k) To ensure that the quality and standard of imparting the services does not
deteriorate and shall reflect the quality of standards maintained by the
FRANCHISER as closely as possible.
Page 6 of 16
n) To indemnify the FRANCHISER against all claims or responsibility towards
salary, wages or statutory dues arising out of any failure by the FRANCHISEE
to make payments to its staff or employees as referred to hereinabove. It is
understood by the Parties that the FRANCHISER shall bear no responsibility
towards payment of any salary, wages, or any other payments to be made to the
staff, employees etc. of the FRANCHISEE, neither shall the FRANCHISER bear
any liability for payment of any statutory dues that may arise due to any failure
on the part of the FRANCHISEE to fulfil its obligations under this Agreement.
o) To ensure that any issues of the staff or customers of the FRANCHISEE are
resolved by the FRANCHISEE in consultation with the FRANCHISER.
p) To not make any representations, statements or warranties about the franchise
except those which are expressly permitted by the Agreement or which the
FRANCHISER may authorize in writing.
q) To not appoint or terminate any staff concerned with the franchise without the
mutual consent of both Parties.
r) To make all reasonable efforts to admit and retain customers for the services.
s) To permit officers, servants and agents of the FRANCHISER during normal
business hours to inspect the Premises and observe the running of the
franchise, to ensure compliance with all terms and conditions agreed upon
between the Parties.
t) To obtain all necessary authorizations, permits, license, approvals etc. as may
be required under the Applicable Law for the franchise at its own expense
without limiting the scope of the services to be rendered.
u) To comply at its own expense with any enactments, regulations, bye laws,
notices, directions, orders, requirements or demands of any Government, semi-
government or other authority affecting the franchise, the services or the
Premises.
v) To not assign, charge or otherwise deal with the franchise in any way without
the prior written consent of the FRANCHISER.
w) To not surrender the tenancy right in respect of the Premises in any manner
whatsoever without prior intimation and approval of the FRANCHISER, which
approval may be withheld by the FRANCHISER at its discretion.
x) The FRANCHISEE shall not use the log in given for these services at premises
other than those registered with FRANCHISER nor share the same with others
for their use. The FRANCHISEE shall provide only the services approved by the
FRANCHISER and only through the intermediaries provided/ authorised by the
FRANCHISER. Any such misuse of Login or providing of unauthorised services,
identified by franchiser, will entitle the FRANCHISER to cancel the franchise
registration given to such FRANCHISEE with immediate effect.
y) The FRANCHISEE shall not use the name JANA SEVANA KENDRA or similar
names, and do not provide services that exclusively allowed only for Akshaya
Centers Kerala, like E-district, Aadhaar etc, And Franchise should not
misrepresent as Akshaya E Kendra under IT Mission Kerala .
Page 7 of 16
z) Any violation will entitle the FRANCHISER to cancel the FRANCHISE
Registration under this agreement.
aa) JIO GST Filing is absolutely free up to March 2021, After that some
charge will be their decided by Jio Team
bb)The list of services included in this package will be updated as per govt rules
and regulations, and new services will add as per availability.
7. OBLIGATIONS OF FRANCHISER:
8. FINANCIAL TERMS:
a) The Registration Fee towards obtaining the franchise is Rs. …………../- (Rupees
………………………..only) plus GST at the prevailing rate as applicable. The
FRANCHISEE has made payment of an amount of Rs.
…………………..videNEFT/Branch DD/Cheque No. ……………. dated…………….
drawn in favour of ACE NEXUS ONLINE payable at THAMARASSERY towards
full and final payment of the Registration Fee.
Page 8 of 16
b) The Registration Fee paid by the FRANCHISEE shall be non refundable underall
circumstances or for any reasons whatsoever.
c) There will be a yearly Nexus Software License Renewal Fee RS 3000/- as may
be fixed by ACE NEXUS ONLINE MANAGEMENT from time to time.
9. CONFIDENTIAL INFORMATION:
a) The FRANCHISEE shall keep secret and confidential and shall not disclose,
without the prior written approval of the FRANCHISER, which approval may be
granted or withheld conditionally or unconditionally at the absolute discretion
of the FRANCHISER, to any, third party nor use nor permit or suffer any third
party to use for any purpose the knowhow, contents, designs etc entrusted to
the FRANCHISEE by the FRANCHISER.
Page 9 of 16
e) As part of its obligations to maintain secrecy, the FRANCHISEE will not at any
time within three years after the termination of this Agreement;
i. Solicit the customers involved with this franchise with the intent of
taking them as customers of his new business.
ii. Employ or offer to employ any person who immediately before such
employment or offer of employment was employed by FRANCHISER and
not directly or indirectly to induce such person to leave his or her
employment.
f) The FRANCHISEE shall ensure that all its staff, employees, agents etc. engaged
in the franchise also fulfill the confidentiality obligations set out hereinabove. In
the event of any breach of confidentiality coming to the attention of the
FRANCHISEE, the FRANCHISEE must immediately bring such breach to the
attention of the FRANCHISER, and detail in writing the circumstances,
substance and nature of the breach as well as the names and addresses of any
persons known or suspected by the FRANCHISEE to have been involved in the
breach.
10. TERM:
The present Agreement shall remain valid for a period of Twelve Months only
and shall be renewed, on mutual consent. In the event of renewal of the said
Agreement, the FRANCHISEE shall pay to the FRANCHISER a Renewal Fee
which shall be as fixed by the FRANCHISER commonly as on the date of such
renewal.
11. TERMINATION:
ii. The FRANCHISEE clears all payments due to the FRANCHISER prior to
the date of termination, including payment of Registration Fee/ Renewal
Page 10 of 16
Fee, advertisement share etc., and any other payments that might be due
to the FRANCHISER under this Agreement
12. INDEMNITY
Page 11 of 16
the term of the Agreement or after, and the FRANCHISEE shall indemnify the
FRANCHISER from any claims arising in this regard. It is understood by the
Parties that the FRANCHISER shall bear no responsibility towards payment of
any salary, wages, or any other payments to be made to the staff, employees
etc. of the FRANCHISEE, neither shall the FRANCHISER bear any liability for
payment of any statutory dues that may arise due to any failure on the part of
the FRANCHISEE to fulfil its obligations under this Agreement.
d) Notwithstanding anything to the contrary, in the event of termination of the
Agreement by the FRANCHISER as per Clause 12 hereinabove, the
FRANCHISEE hereby indemnifies the FRANCHISER from any claims, rights or
actions made by any third party, including but not restricted to the staff and /
or customers involved in the franchise.
e) The FRANCHISEE agrees and acknowledges that the FRANCHISEE shall not
indulge in any activities of fraud, corruption, bribery, any malpractices, or any
acts that are illegal or punishable by law. In case of any failure on the part of
the FRANCHISEE to fulfill this obligation, the FRANCHISEE shall indemnify the
FRANCHISER against any costs, expenses, damages or suits that may arise out
of such failure. Moreover, amongst other remedies available to the
FRANCHISER, the FRANCHISER, or an officer deputed by the FRANCHISER for
such purpose, shall have the right to seize such documents as the officer deems
indicative of the breach by the FRANCHISEE, and the FRANCHISEE agrees to
raise no objection to the same.
13. INTERPRETATION:
a) Words indicating one gender include all genders. Where the context so requires,
words imparting the singular only also includes the plural and vice versa.
b) Headings to these conditions shall not be deemed to form part thereof or be
taken into consideration in the interpretations of construction thereof of the
agreement.
c) In the event any portion of or all of the contract is held to be void or
unenforceable, the Parties agree to negotiate in good faith to arrive at an
amicable understanding which shall accomplish the intent of the parties as set
out and gathered from the terms agreed between the parties.
d) No failure on the part of any party to exercise, and no delay in exercising, any
right hereunder shall operate as a waiver thereof, and no single or partial
exercise of any such right shall preclude any other or further exercise thereof or
the exercise of any other right.
Page 12 of 16
a) All correspondence between the parties pertaining to this Agreement shall be
addressed by e-mail to the representatives of the respective parties or by post at
the addresses mentioned hereinabove.
b) Wherever these conditions provide for giving of approvals, notices and requests
or other communication in connection with this Agreement (“Notice”), these
communications must be in writing. A notice shall be deemed to be in writing if
it is contained in a manuscript, typewritten or printed statement, under the
signature and/or seal of the party sending such notice.
c) The representatives of the Parties shall have full authority to act on behalf of
the Parties. The representatives shall be entitled to receive all notices,
instructions, consents and other communications as may be issued under the
Agreement.
d) Such notices and other communication duly given shall be deemed to be
effective if given by personal delivery, upon such delivery, or if sent by e-mail,
upon the next business day after sending the same, or if sent by registered
mail, upon expiry of the 10 th business day following the date of dispatch
thereto.
e) In the event of any changes in the names and/or designation and/or address of
the representatives indicated hereinabove the same shall be intimated to the
other Party immediately.
f) All communication/correspondence under or in relation to the Agreement shall
be in the English Language.
15. ASSIGNMENT:
Neither Party shall assign the whole or any part of its rights or obligations
under the Agreement without the prior approval of the other Party.
16. AMENDMENT:
17. SEVERABILITY:
Page 13 of 16
Neither Party will be responsible for any failure to perform its obligations under
this Agreement due to causes beyond its control, including but not limited to
acts of God, war, riot, embargoes, acts of civil or military authorities, fire, floods
or accidents.
19. WAIVER:
Any delay, omission or failure on the part of either Party to exercise any of its
rights under this Agreement shall not be construed as a waiver of such rights or
impair the rights of the respective parties with respect to any subsequent
default of the same or different nature by the other Party.
This Agreement shall be governed and construed solely in accordance with the
laws of India in every particular, including formation and interpretation. Any
proceedings arising out of or in connection with this Agreement shall be
brought only before the court of competent jurisdiction in Calicut.
22. ARBITRATION:
Any and all claims, disputes, controversies or differences arising between the
parties out of or in relation to or in connection with this Agreement, which
cannot be satisfactorily settled by correspondence or mutual conference
between the parties hereto shall be settled by arbitration in accordance with the
provisions of the Arbitration and Conciliation Act, 1996 and any amendments
thereto. The Arbitral Tribunal shall consist of a Sole Arbitrator to be appointed
by the FRANCHISER. The venue of such arbitration shall be Calicut and the
language of arbitration shall be English.
Page 14 of 16
IN WITNESS WHEREOF the Parties hereto have signed this Agreement on this the
(Insert) day of (Insert), (Insert).
1. 1.
2. 2.
SCHEDULE A
a) The FRANCHISEE shall ensure that the area of the premises, as defined
hereinabove is not less than 150 sq. ft.
b) The FRANCHISEE shall meet and bear the entire cost of furnishing and
decorating the interior and exterior of the premises in accordance with the
specifications and requirement of the FRANCHISER, particularly touching
upon the aspects of elevation, décor and interior design, painting, number of
Page 15 of 16
rooms, seating arrangements, selection of furniture, fittings, counters and
stands, color code, lighting systems, illumination, air conditioning,
firefighting equipment etc.
e) The FRANCHISEE shall apart from the above and in addition comply with all
infrastructural and technical requirements as prescribed in the ACE NEXUS
ONLINE Manual.
Page 16 of 16