RPL assessment plan and mapping

This template is to be used to map the proposed evidence and the submitted evidence by the RPL candidate against the unit of competency
requirements.

Table 1 Unit information

USI number Candidate name

Unit code BSBCMM201 Unit name Communicate in the workplace

Pre-requisites - if the unit above has any pre-requisites they should be listed below. Ensure the learner has provided evidence of this.

Table 2 Pre-requisite units

Pre-requisite units N/A

Unit Outcome - once all evidence has been mapped, determine the outcome for this unit

Table 3 Unit Outcome

☐ RPL Granted ☐ RPL Not Granted Date Outcome Determined

Feedback – the assessor and learner are to confirm they have provided and been given feedback in relation to the outcome.

Table 4 Feedback

Assessor Feedback Candidate Feedback

Assessor Name Candidate Name

Assessor Signature Candidate Signature

Assessor Date Candidate Date

BSBCMM201_RPL_Plan&MappingTool Version: 20211130

RPL Mapping and Evidence
Complete the template below to capture the Proposed Evidence, what instruments would best meet the unit of competency requirements and the
Submitted Evidence actual evidence submitted from the candidate. The assessor must review and map all RPL evidence presented to support the
RPL assessment judgement and meet the principles of assessment.

Instructions: Place a cross in the table for assessment instrument the evidence is best addressed in (select 1-3 methods for each component of
UOC). Add/delete rows as required.

Table 5 RPL evidence

Portfolio of Previous study Professional Third party report Submitted

# Component of UOC Evidence (provide Conversation evidence
examples)

Gather, convey and receive information and

E1
ideas (Element in 211 different)

PC1.1 Collect information to achieve work

responsibilities from appropriate sources (P.C
1.1 in 211 different)

PC1.2 Use method/s and/or equipment to

communicate appropriate ideas and
information to the audience (P.C 1.2 in 211
different)

PC 1.3 Use effective listening and speaking skills in

verbal communication (P.C 1.3 in 211
different)

PC1.4 Seek input from internal and external sources

to develop and refine new ideas and
approaches (P.C 1.4 in 211 different)

BSBCMM201_RPL_Plan&MappingTool Version: 20211130

 Portfolio of Previous study Professional Third party report Submitted
# Component of UOC Evidence (provide Conversation evidence
examples)

Respond to instructions or enquiries promptly

PC1.5 and in accordance
(In BSBCMM211 no P.C 1.5)

Complete workplace documentation and

E2
correspondence (Element in 211 different)

PC2.1 Present written information and ideas in clear

and concise language to ensure the intended
meaning of correspondence is understood by
the recipient (P.C 2.1 in 211 different)

PC 2.2 Draft and present correspondence within

designated time lines (P.C 2.2 in 211 different)

PC 2.3 Ensure presentation of written information

meets organisational standards of style,
format and accuracy (P.C 2.3 in 211 different)

PC 2.4 Complete workplace forms and

documentation in a clear, concise and easy to
read format (P.C 2.4 in 211 different)

E3 Communicate in a way that responds

positively to individual differences (Element in
211 different)

PC 3.1 Value all individuals and treat them with

respect, courtesy and sensitivity (P.C 3.1 in
211 different)

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 Portfolio of Previous study Professional Third party report Submitted
# Component of UOC Evidence (provide Conversation evidence
examples)

Take into consideration cultural differences in

PC 3.2 all verbal and non-verbal communication (P.C
3.2 in 211 different)

Use communication to develop and maintain

PC 3.3 positive relationships, mutual trust and
confidence (P.C 3.3 in 211 different)

Make efforts to use basic strategies to

PC 3.4 overcome language barriers (In
BSBCMM211 no P.C 3.4)

PC 3.5 Ensure that behaviour is consistent with

legislative requirements, enterprise guidelines
and/or social protocols (In BSBCMM211 no
P.C 3.4)

Foundation skills NOT explicit in the

performance criteria:

Learning: Seeks advice from others to

implement strategies to improve knowledge
FS1
or skills (FS1 – Learning different in
BSBCMM211)

Reading: Reviews textual information to

identify and interpret communication
FS2 requirements and organisational standards (In
211 “and interpret” has been removed as well
as “Standards” replaced by “procedures”)

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 Portfolio of Previous study Professional Third party report Submitted
# Component of UOC Evidence (provide Conversation evidence
examples)

Writing: Develops simple written texts using

appropriate grammar, spelling and
punctuation in accordance with organisational
FS3.1
formats (In 211 “Develop” replaced with
“Draft”,“written” removed “Format” replaced
with “standards”)

Writing: Completes workplace forms and texts

in accordance with organisational conventions
FS3.2
and legislative (In 211 FS3.2 reworded
completely for Writing)

Oral communication: Explains ideas and

requirements clearly and listens carefully to
verbal instructions and discussions ( In 211,
FS4.1 FS4.1 Oral communication would fit into self-
managenent, (SM1.1) in 211 this is worded
differently) (Teamwork in 211) (Initiative and
Enterprise in 211)

Oral communication: Asks questions to

FS4.2 confirm understanding (Initiative and
Enterprise in 211) (SM1.1) (Teamwork in 211)

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 Portfolio of Previous study Professional Third party report Submitted
# Component of UOC Evidence (provide Conversation evidence
examples)

Navigate world of work: Understands

responsibilities of role and complies with
FS5 legislative, regulatory and organisational
requirements (In 211 this would map to
Writing 2, Self-management SM2.2)

Interact with others: Recognises common

cultural and other differences of people in the
FS6.1 work context and makes adjustments to
accommodate the differences (In 211 this has
been removed)

Interact with others: Follows accepted

communication practices and protocols to
FS6.2 assist in building and maintaining positive
working relationships (In 211 this has been
removed)

Get the work done: Plans and implements

routine tasks and workload making limited
decisions on sequencing, timing and
FS7.1
collaboration, seeking assistance in setting
priorities (In 211, this would fit into
Teamwork, it is worded differently)

BSBCMM201_RPL_Plan&MappingTool Version: 20211130

 Portfolio of Previous study Professional Third party report Submitted
# Component of UOC Evidence (provide Conversation evidence
examples)

Get the work done: Uses digital technology to

find, record or communicate basic information
FS7.2
(In 211 this would fit into Technology, it is
worded differently)

Performance Evidence:

communicate information and ideas verbally

and non-verbally, taking cultural differences
and language barriers into consideration (In
211 PE1 discusses the use of verbal and non
PE1 verbal communication, it does not discuss
taking cultural differences and language
barriers into consideration and requires the
candidate to use verbal and non verbal skills in
F2F situation on at least three occasions.)
produce written material, used routinely in
day to day work, which is clear, concise and
effectively convey the intended meaning to
PE2 the recipient (In 211 candidate needs to draft
documents to meet organisational
requirements on at least three occasions.)

PE3 complete workplace forms (In 211 no PE3)

use style, format and level of accuracy

PE4 appropriate to the type of written material (In
211 no PE4)

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 Portfolio of Previous study Professional Third party report Submitted
# Component of UOC Evidence (provide Conversation evidence
examples)
provide prompt responses to requests for
information in accordance with
PE5
organisational requirements. (In 211 no
PE5)
Note: If a specific volume or frequency is not
stated, then evidence must be provided at
least once.

Knowledge Evidence:

identify any organisational policies, plans and

procedures which detail organisation’s
standards or protocols for workplace
KE1 communication ( In 211 KE1 “Plans” removed
and “Protocols” removed “Standards”
removed replaced with “related” to
workplace communication)
describe different communication styles (In
KE2
211 KE2 “descrive different” removed)
outline barriers to communication. (In 211 KE3
KE3 completely different)
In 211 KE4, KE5 Added

Assessment conditions:

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 Portfolio of Previous study Professional Third party report Submitted
# Component of UOC Evidence (provide Conversation evidence
examples)
Assessment must be conducted in a safe
AC1
environment where evidence gathered
demonstrates consistent performance of
typical activities experienced by individuals
using interpersonal communication skills in
the workplace and include access to:
• office equipment
• business resources
In 211 AC has 1 point instead of 2 and the
conditions are different. Refer unit UoC for
details.

BSBCMM201_RPL_Plan&MappingTool Version: 20211130