Assessment Details

Qualification Code/Title Click or tap here to enter text.

Assessment Type Time allowed
Due Date Location Term / Year

Unit of Competency
National Code/Title
Student Details
Student Name LAXMAN SHRESTHA Student ID IIE202010170
Student Declaration: I declare that the work submitted is my own, Signature:
and has not been copied or plagiarised from any person or source.
Date:
Assessor’s Name
RESULTS (Please Circle) SATISFACTORY NOT SATISFACTORY
Feedback to student:

Assessor Declaration
*If Student is Not Satisfactory Assessor Declaration: I declare that I have conducted a fair,
Reassessment Required Yes No valid, reliable and flexible assessment with this student, and I
have provided appropriate feedback.
Is This Theory Only Task Yes No
Signature:

Have student already completed practical/ Vocational Placement Date:

Component? Yes No

Instructions to the Candidates

 This assessment is to be completed according to the instructions given below in this document.
 Should you not answer the tasks correctly, you will be given feedback on the results and gaps in knowledge. You will be
entitled to one (1) resubmit in showing your competence with this unit.
 If you are not sure about any aspect of this assessment, please ask for clarification from your assessor.
 Please refer to the College re-submission and re-sit policy for more information.
 If you have questions and other concerns that may affect your performance in the Assessment, please inform the assessor
immediately.
 Please read the Tasks carefully then complete all Tasks.
 To be deemed competent for this unit you must achieve a satisfactory result with tasks of this Assessment along with a
satisfactory result for another Assessment.
 This is an Open book assessment which you will do in your own time but complete in the time designated by your
assessor. Remember, that it must be your own work and if you use other sources then you must reference these
appropriately
 Submitted document must follow the given criteria. Font must be Times New Roman, Font size need to be 12, line spacing
has to be Single line and Footer of submitted document must include Student ID, Student Name and Page Number.
Document must be printed double sided.
 This is Individual Assessments. Once you have completed the assessment, please provide the Hard copy of the
Assessments to your Trainer/ Assessor.
 Plagiarism is copying someone else’s work and submitting it as your own. Any Plagiarism will result in a mark of Not
Satisfactory.

Assessment Task 2 Cover Sheet

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 Student Declaration
To be filled out and submitted with assessment responses

 I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded
with any other student(s).
I understand that if I am found to have plagiarised, cheated or colluded, action will be taken against
me according to the process explained to me.
 I have correctly referenced all resources and reference texts throughout these assessment tasks.
LAXMAN SHRESTHA
Student name
IIE202010170
Student ID number

Student signature

Date

Assessor declaration
 I hereby certify that this student has been assessed by me and that the assessment has been carried
out according to the required assessment procedures.
Assessor name

Assessor signature

Date

Assessment outcome S NS DNS Resubmission Y N

Feedback

Student result response

 My performance in this assessment task has been discussed and explained to me.
 I would like to appeal this assessment decision.
Student signature

Date

A copy of this page must be supplied to the office and kept in the student’s file with the evidence.

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 Assessment Task 2: Prepare to produce a staff newsletter
Task summary
This assessment task requires students to design and produce a staff newsletter using Microsoft Word
and then to email the newsletter to staff using email software.

This task will be completed in the simulated work environment at your RTO.

Required
 Computer with Microsoft Office installed
 Access to the internet for research
 Style Guide
 Newsletter Template
 Newsletter Example
 Document Checklist

Timing
Your assessor will advise you of the due date of these submissions.

Submit
 Email with the first and second drafts of newsletter attached.
 Hard copy of the Document Checklist with handwritten notes.
 Email with the third and final drafts of newsletter attached.
 Hard copy of the third draft of the newsletter with handwritten notes.

Assessment criteria
For your performance to be deemed satisfactory in this assessment task, you must satisfactorily address
all of the assessment criteria. If part of this task is not satisfactorily completed, you will be asked to
complete further assessment to demonstrate competence.

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 Re-submission opportunities
You will be provided feedback on their performance by the Assessor. The feedback will indicate if you
have satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you
written feedback along with guidance on what you must undertake to demonstrate satisfactory
performance. Re-assessment attempt(s) will be arranged at a later time and date.
You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt
with unfairly or have other appropriate grounds for an appeal.
You are encouraged to consult with the assessor prior to attempting this task if you do not understand
any part of this task or if you have any learning issues or needs that may hinder you when attempting
any part of the assessment.

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 Assessment Task 2 Instructions

Carefully read the following:

You are the Administration Officer for Burleigh Accountants. Your main duties as the Administration
Officer include administering the day to day activities of the office, including organising meetings and
travel, producing a range of business documents, providing assistance and support to all senior
managers, and answering a range of client enquiries.

As the Administration Officer, it is your responsibility to design and produce the monthly staff
newsletter based on information provided to you by the Office Manager. The newsletter has only
recently been implemented as an initiative designed to keep employees up to date and to improve
employee morale. There is a standard template for use.

Each month, the newsletter includes a number of regular items including industry spotlight, health at
work, employee spotlight, new clients and news and upcoming events.

As advised by the Office Manager, the next month’s copy of the staff newsletter is to include the
following information:

Industry spotlight
This month’s focus will be a review of Australian Accounting Trends in 2015. You are required to
provide a brief outline of the content of the following article and provide a link to the article in the
newsletter. Your outline should be written in your own words, include approximately 2 or 3 sentences
for each of the trends listed and encourage staff members to read information at the link below:
https://theoutsourcedaccountant.com/blog/australian-accounting-trends-in-2015-financial-year/

Health at work
This month’s focus will be on tips for staff to incorporate more physical activity into their work day.
You are required to provide a brief outline of the content of the following article and provide a link to
the article in the newsletter. Your outline should be 3 – 4 sentences and encourage staff members to read
information at the link below:
http://www.mayoclinic.org/healthy-lifestyle/adult-health/in-depth/office-exercise/art-20047394

Employee spotlight
Each month the newsletter includes a focus on a staff member. The purpose of this section of the
newsletter is to provide introduce staff members and their interests outside of work. A photo of the staff
member is included as well as responses to the following questions:
 What is your role at Burleigh Accountants?
 What kind of hobbies and interests do you have outside work?
 What is one thing you couldn’t live without?
 What is your hidden talent?
 What is your favourite movie and book and why?

This month the employee spotlight will be on you as the Administration Officer. You will need to take a
photo of yourself for inclusion in the newsletter and provide a response to each of the questions above.

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 Your response for each question should be limited to 3 or 4 sentences. You should take the photo of
yourself using a Smart Phone or iPad or similar device and import the photo onto your computer and
then into the staff newsletter.

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 New client information
Provide information to staff about a new client. Imagine that this client is the business at the link below:
http://www.mpainting.com.au/
Provide a brief description of the business and a welcome to the new client.

News and upcoming events

Advertise the upcoming loud shirt day on 31 October 2016 to raise funds for charity.
http://www.loudshirtday.com.au/

Complete the following activities:

1. Produce a draft of the newsletter.

This part of the assessment task requires you to develop the first draft of your newsletter. Use the
Newsletter Template, the Newsletter Example, and the Burleigh Style Guide to guide your formatting
choices.

When you have completed the first draft of your newsletter, save the draft according to the naming
conventions documented in the Style Guide and in the required folder. Note that you will be required
to submit a screen shot of the final folder and files. The files should show all versions of the newsletter
from first draft to final.

2. Print out a copy of the Document Checklist and fill out the right-hand column in pen or pencil.
When you have completed this, review your first draft of the newsletter against the document
checklist, consulting the Burleigh Accountant’s Style Guide to ensure that you have met all the Style
Guide requirements.

Answer: Some of the reviews for the first draft were

a) Use uniform fonts
b) Use pictures
c) Make it attractive
d) Review the content
e) Use company logo
3. Produce a second draft of the newsletter.
Edit your first draft of the newsletter, drawing on insights gained during your review.
Save this updated version (second draft) of your newsletter in the relevant folder.

4. Send an email to your Office Manager (your assessor).

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 The text of the email should be in grammatically correct English, written in an appropriate (polite,
business-like) style.
The text of the email should summarise what is in the attachments.

Attach both drafts of the newsletter to the email.

Provide the hard copy of your marked-up checklist to your assessor at this time also.

Answer:
Dear sir,
We have reviewed and prepared a second draft of the newsletter. We would like
for you to se if you like the changes, we made and if you would like to add any additional
content.
We have attached a draft of the newsletter. It contains some of the major accounting trends in
2015. It also provides some tips to our employees who have to spent the whole day working in
the table for their health. As you requested, we have also included me as this issue’s employee
spotlight. Our new client is also included and finally in the news and upcoming events we have
focused on the “loud Shirt Day”
Please check the attachment of the draft.
Sincerely,
Administration Officer

5. Participate in a meeting with the Office Manager (your assessor).

During the meeting, you are required to demonstrate effective communication skills as follows:
 Use of appropriate style (formal), tone (encouraging, respectful) and vocabulary (professional,
business language) for the meeting
 Speaking clearly and concisely
 Using non-verbal communication to assist with understanding
 Asking questions to identify required information
 Responding to questions as required
 Using active listening techniques to confirm understanding

At the meeting, your Manger will also provide you with some additional information about design
requirements, which you must follow when developing your newsletter.

Your assessor will observe you while you edit your newsletter to ensure that you can:
 Change column and font colours within the newsletter

 Correctly use your phone or iPad to import a photo into the newsletter.

 Use the help menu to assist with completion of tasks. This will involve showing your assessor that
you know how to access the help menu and how to seek assistance about a topic to be advised
by your assessor.

During the meeting, demonstrate to your assessor that you can complete the task, as well as explain
what you are doing.
At the conclusion of the meeting, your Office Manager will provide you with a timeline for the final draft
to be completed. It is an important part of this assessment that you able to produce this within the
given time.

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 6. When your meeting has been concluded, develop a third draft of your newsletter, ensuring that it
incorporates any changes that your assessor may have suggested. Save this version of the file to the
folder with the other versions.

7. Print a copy of your third draft.

Print the document out according to conservation requirements.
Proofread the printed document, marking the pages with pencil or pen to indicate changes that you
would like to make. You should find at least one change (wider columns? More centred on the page?)
that you wish to make to each page.
You are to give this marked-up hard copy to your assessor when completing activity 10.

8. Using your marked-up third draft, produce a final draft of the newsletter, incorporating the changes
that you determined in the previous activity.
Save this version of the file to the folder with the other versions.
Print out a copy of the final draft according to conservation requirements.
You are to give this hard copy to your assessor when completing activity 10.

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 9. Take a screen shot of the final folder and files.
The files should show all versions of the newsletter from first to final draft.

10. Send an email to your assessor.

The text of the email should be in grammatically correct English, written in an appropriate (polite,
business-like) style.
It should introduce and summarise the contents of the attachments.

Attach the final draft of the newsletter and the folder screenshot to the email.

Provide the hard copy of your marked-up third draft, and your final draft, to your assessor at this time
also.

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 To: Hasan at Spice
From: XXXXX@growmanagementconsultants.com.au
Subject: Discussion of newsletter
Dear Hasan.
As we had discussed previously for the newsletter standards and requirements, I am writing this email to
indicate that I have understood the requirements and will start working on the newsletter progression. It
will be delivered within the timeframe.
Thank you! Kind Regards,
XXXXX
Grow Management Consultants

To: officemanager@growmanagementconsultants.com.au
From: XXXXX@ grow management consultants.com.au
Subject: Newsletter confirmation for standard requirements.

Dear Office manager,

Thank you for another great meeting today. Please find a quick recap of what we talked
about, the key style requirements for newsletters, as well as the timelines for production of
the newsletter.
According to Burleigh Accountants Style Guide, the composition of our newsletter should be
concise, friendly, and professional in keeping with the mission statement of Burleigh
Accountants. Documents should be visually appealing and use unambiguous language, and
the following style points should be followed in designing and producing newsletters.

1. Key style requirements for newsletters as per the style guide.

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 Arial 12. Headings should be bolded with Heading 1 in 14 pt and Heading 2 in 12 pt.
Automatic heading styles should be created and used to ensure consistency
in heading. Company logo at the top right hand side of the page.
2. Contents for the newsletter

Company news
National news
Health at work
Employee spotlight
Humour & cartoon
Schedules
3. Confirming production timelines

One week for final completion

4. Font colour & column colours.

Black for font colours.

Blue and/or or light blue for column colours.

In addition, the content of the newsletter will include the following details;
Industry spotlight: This month’s focus will be a review of Australian Accounting Trends in
2015.
Health at work: This month’s focus will be on tips for staff to incorporate more physical
activity into their work day.
Employee spotlight : Each month the newsletter includes a focus on a staff member.
The purpose of this section of the newsletter is to introduce staff members and their
interests outside of work.
New client information: Information to staff about a new client.
News and upcoming events: Advertise the upcoming loud shirt day on 27th may 2021to raise
funds for charity.

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 The production timelines for this newsletter is two weeks. Therefore, the newsletter will be
published on 18th Mar 2018. The font colours are black, blue, white and yellow and the column
colours are blue and white as per our newsletter template.

Kind Regards,
Grow Management Consultants

Assessment Task 2 Checklist

Student’s name:

Completed
successfully Comments
Did the student: Yes No

Revise their first draft of the newsletter, making

notes in their document checklist, including a review
of:
 style and layout
 readability
 accuracy
 language?
Update newsletter based on review of first draft?

At the meeting, correctly identify and confirm with

Manager software requirements?

At the meeting, correctly identify and confirm with

Manager the style requirements for newsletters as

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 Student’s name:

Completed
successfully Comments
Did the student: Yes No

set out in the Style Guide?

At the meeting, correctly confirm newsletter content

with Manager?

During the meeting, demonstrate effective

communication skills, including
 Use of appropriate style, tone and vocabulary
 Speaking clearly and concisely
 Using non-verbal communication to assist with
understanding
 Asking questions to identify required information
 Responding to questions as required
 Using active listening techniques to confirm
understanding
During the meeting, demonstrate the ability to:
 Change column and font colours within the
newsletter (i.e. using a range of functions)
 Correctly using an input device such as a phone
or iPad to import a photo into the newsletter
 Using the help menu to assist with completion of
tasks

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 Modify newsletter according to assessor
comments?

Print a copy of the third draft of the newsletter and

physically mark changes that they want to make?

Print a copy of the final draft of the newsletter as set

out in the style guidelines?

Submit, as an email attachment, a final draft of the

newsletter within required timelines?

Create folders according to naming conventions

documented in the style guide?

Save all versions of the newsletter according to the

naming convention in the Style Guide and in the
required folder?

Task Outcome: Satisfactory  Not Satisfactory 

Assessor signature

Assessor name

Date

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