PD Assigment Online - Written
PD Assigment Online - Written
B7
Course Title Certification course in aviation hospitality and tours and travels
2: Understand Time & explore methods for its management & removing blocks
✔
Purpose/Aims
Analyse own personality type.
✔ Explore how character building and morals will support career development.
Guidelines: Students to attempt the below questions for getting PASS/ MERIT/ DISTINCTION
TIMELINE: You can take upto One Week to submit the Assignments
Ques2. Define SWOT. How will you convert Weakness into Strength? (PASS)
Ans. SWOT stand for strength,weakness, opportunity and Threats, SWOT analysis is a
strategic learning technique used to help us for or assessing these four aspects of our
life. To
Hire the skills you lack from people who have that skills. Seek to improve your skil
Ques 3. Which factor is important for development of one’s personality? Justify by giving
Examples. (PASS)
Ans. To shape a one's personality, the environment plays an important role. Apart from
that, genetics, and life experiences also play an important role say for instance parents,
For example people of Punjab are very social as compared to other countries. Because
Ques 4. Define Perception, Emotional Intelligence and its impact in one’s Personal and
Professional Life. (PASS)
Ans. Perception: It is an intellectual process where an individual organizes and interprets
2.If a student get continuous lower marks in exam then due to his positive perception he/she
3. When Indian cricket fans watches cricket then his negative perception is that sachin will
make
century in every match then due to his positive perception he/she can control his emotions. b)
Emotional intelligence:
angry.
2) Due to family disputes the person getting angry whole day so due to this his other work get
not spoil.
3) Due to fail in interview person getting feel nervous so that he/she does not get angry.
Professional life: Perception :-Some person doesn't take risk in business they think that he will
get loss so that they do not get increase his business. Due to negative perception but he/she
can change by
positive perception.
Emotional intelligence:
i) if a person get angry in his office to the behavior of clients then he get frustrating or getting
ii) Due to late delivery of goods getting frustration any person can overcome on it due to
emotional intelligence. ii) Due to any reason, scolding to the boss or senior, any person getting
Ques6. Talk about your daily Routine & make a DAILY HALF HOUR TIME LOG SHEET. (PASS)
Ans. Firstly I woke up at 4:30 then I go for a walk and do some exercise , after that I take a
bath and get ready for my job , my job timings are 7 to 2 so because of that I have to catch bus
at 6 and I have to change 2 bus for reaching my job destination. After that I mark our
attendance and submit our phone then I have my breakfast and I get groomed properly for my
work , I reach at 7:30 at restaurant and they start working till 2 pm after 2 pm I go to cafeteria
and have my lunch then I go to bus stand and catch bus for Frankfinn institute at 3:00 and reach
institute at 3:30 after that I attended class of 2 hours and again catch bus for home at 5:40 and
reach home at 6:40 after that I get fresh and help my mother and finally I go to bed at 10 pm .
All day routine of mine ASHU
04:30 Wake up
Personality Development – Written Assignment
03:30-05:30 Classes
10:00 Go to bed
Personality Development – Written Assignment
Ques 7. What are the Time wasters and how to overcome them? (PASS)
Ans. (1) mobile phone
(2) unnecessary phone call
(3) Playing video games. I can overcome these time wasters by Singh reducing use of mobile
phone and
Ques8.During your class Activity how you manage your time, What Sort of Typical barriers you
face and how you overcome them. (PASS)
Ans. During my class activities. I do my daily activities and listen to teacher what they teach us.
Write all the topics in my notebooks and read my books and do my studies. the short of typical
barriers I face is talking with my friends apart from studies using mobile phone sometimes,not
listening to the teacher, not note down the chapter in my notebook. I talk less to my friends
during the class.
3. Motivate
Leaders arouse and direct the team's behaviour as per objectives set.
4. Control
Leaders will invariably govern, regulate, command and manage teams towards
goal attainment
Personality Development – Written Assignment
5. Stimulate
Leaders excite, urge, provoke and charge the team
6. Assert
Leaders uphold, affirm and emphasize the objectives set and stand up for righteousness
specially in situations where goals are difficult to attain.
7. Cooperate
The word 'cooperate', from a leadership point of view must be understood as cooperate or
'work together. Leaders ensure that each person who is assigned a task, must perform it and
create an atmosphere of cooperation or working together.
2. Organizing And Planning: Organizing and planning is like making a road to a destination.
3. Decision Making: Quick, effective, result oriented and correct decisions lead to success.
4. Integrity and Honesty: Fair, just and honest is the leader who wins.
7. Intelligence: Knowledgeable, smart, well informed and wise are the leaders who win
9. Empathy: Leaders empathize by putting themselves into other peoples shoes and then
10. Human Relations and People Skills': Human relations or getting people to do their share of
the total task (also called delegation) is both an art and science
11. Objectivity: Leaders never lose sight of their goals even when the odds are against them
Personality Development – Written Assignment
12. Motivating Skills: Leaders assure and propel their teams and themselves to achieve goals
13. Technical Skills: No-excuse management. Leaders know their jobs and enhance their
technical skills regularly. 14. Communication Skills: Listen more, talk less, smile; use positive
body language; praise
15. Social Skills: Great leaders are friendly, civil, hospitable, polite and humble
Ques 12.Why is leadership important? State the 5 reasons which make leadership
important. (PASS)
Ans. 1. Leadership is Instrumental in Making the Organization Successful.
"The buck stops here is a common management buzz phrase which actually means no
excuses, this is my responsibilityb Team performances are often as good or poor as the
leadership present in the team It is often said "heavy is the head that wears the crown.
With leadership there is always the responsibility of achieving SUCCESS. 2. Leadership
Directs the Behaviour of People in a Desired Manner
Leaders are 'can-do' people. They make their teams want to be like them Uncounted cases
are recorded where team members copy and imbibe some of the qualities which their
Personality Development – Written Assignment
leaders possess. Teams look up to their leaders very much like a child looks up to parents,
the basic message
being.
it's good to know you're here leader'.
The presence of the Leader (in person or through communication) increases the speed of
reaction and responses without the leader getting personally involved in the activities
performed.
Sometimes, even a name is enough to create a catalyticeffect. For example, we hear many
stories of armies fighting for their countries and sports persons performing for their
coaches The students silent prayer before an exam, makes God, the leader playing
catalyst.
Firmness, assurance, faith and courage are essential for team performance. Leaders
provide all these through sheer determination, confidence in themselves and by
encouraging their teams
positively.
When a person knows one's own personality and is willing to share ideas, thoughts, feelings
and values with others, that person is called an 'OPEN SELF personality.
Blind Self
When others know more about a person than the person, such a state is called the "BLIND SELF
personality, All personalities are BLIND' during childhood when elders encourage them by
saying "If you study hard, you can come first in your class"
Hidden Self
When a person knows" but, is unwilling to share due to shyness, uncertainty or a lack of confidence, such a
personality is called the HIDDEN SELF
Unknown Self
When a person comes and goes from this world without making conscious and constructive interpersonal relations,
such a personality is called 'UNKNOWN SELF. Neither the person nor
Ans.
Transactional analysis is a model of personality and dynamics of 'self' and its relationship with others. It is a social
psychology developed by 'Eric berne MD. The unit of social interaction is called transaction. Transactional analysis
is a psychological theory in which social transactional are analysed to determine the 'ego state' of the communicator
as a basis of behaviour. The give and take in the transactions as is of behaviour related and helps wants to
understand human being better.
1. I am OK, you are OK - Healthy, confident and optimistic attitude towards self and others.
2. Tam OK, you are not OK-I am I am better and you are not good. 3. I am not OK, you are OK-
Feeling powerless, depressed and inferior. 4. I am not OK, you are not OK-Fnhealthy pessimistic
attitude towards self and others.
These four life stocks are very impactful for working in a team, if we have life stroke I'm not ok
you are not ok then we feel unhealthy and pessimistic. If we have of life stroke of I am not ok,
you are ok then we feel powerless and depressed. If we have life stroke of I am ok, you are not
ok then we feel others are less than us and we are better than others. If we have life stroke! am
ok, you are ok then we will able to communicate confidently and we'll have a optimistic attitude
towards others.
Personality Development – Written Assignment
Ques:1. Why is the open self personality important? How do you become an open self
personality? (MERIT)
Ans.
OPEN SELF PERSONALITY IS IMPORTANT BECAUSE
I will place Helping nature with all like Senior citizens and children.
Ques2: Name one external and internal motivational factor which motivates you towards
achieving your goal. Justify your answer. (MERIT)
Ans:
1. External motivator It is type of motivator which motivates us
externally.For every person Money Is very important motivational
factor. Money is very important for me too. Money covers almost every
area of human life and hence heads the list of motivators. 2.Internal
motivator-It is type of motivator which motivates us internally Interest
is the best motivator for everyone. A person finds any way to complete
his work if he has interest in it but finds all excuses and ignores the
work if not interested for me It is also very important motivational
factor, according to me anyone can work as long as he is interested in
that work.
Personality Development – Written Assignment
Ques 3: List any 3 positive emotions and 3 negative emotions. How can you creatively use each
to become more emotionally intelligent? (MERIT)
Ans:
Positive emotions
1. Empathy - becoming sensitive to others feelings. Taking other
people's personality into
2. Joyful-I will become more joyful And keep a smile on my face. A smile
is very important in communication. If I will joyful from my heart then
smile will come automatically.
lives and being thankful for the things we have. I will Express my
gratitude to costomers and every one who will be working with me
Nagetive emotions
1.Personal Life: A motivated person enjoys a healthy personal life with positive friends and a
successful lifestyle. Popularity moves towards a motivated Individual.
2.Professional Life: Opportunities slow towards motivated people. Often, the people for whom
they work, respect and trust them and encourage them by giving them more and more
opportunities.
3. Sound Health: Motivation leads to healthy habits which again leads to sound health. This
produces the energy for better work and amazing results.
4. High Self Esteem: Motivated people hold themselves in high self-esteem andare caring
about others too. They are liked, respected and promoted to responsiblepositions even though
they may be very humble in nature.
5. Can-do People: Motivated people are can-do' people. Very often they do things which may
never have been done before or things other people may be afraid to do.
Ques: 5 List any three persons in your life who are most empathy oriented towards you. State
what is it that they do for you that makes you like them. (MERIT)
Ans:
1.My parents-They are always oriented towards me. In every
circumstance they help me and
Personality Development – Written Assignment
Ques:6 How will you improve your time-management? State 5 areas in which you commit to
improve. (MERIT)
Ans: IMPROVING TIME MANAGEMENT
1. Prioritize
Write down all you need to do and decide what is most important and do that task first. Also, always do the most
difficult job first. This will free your time and allow you to spend time on activities of your interest. 2. Do It Now
Stop keeping things pending by forcing yourself to DO IT NOW. Every 'done' job is a small goal achieved and this
gives you a good feeling about yourself, which again motivates you to achieve
more in life.
People with strong goals automatically decide on what to do and when. Remember that goals must have deadlines.
This will help you decide on the tasks to be done in order of their
4. Put Things in Writing Write things down, don't try to remember. Carry a pocket diary and a jotting pad with you
at all times. Keep a jotting pad by your bedside also. Now, start making notes of events, appointments, ideas and
goals as they occur to you. You will soon become more
organized and produce more results from your time by using it productively. Some everyday examples of wasted
time are: Commuting: Waiting: Delegation without
commitment, and Friends and unnecessary use of the phone.Check on what else you can do while commuting and
waiting. Carrying books may help you. When you delegate, get time commitment. Make association with friends
who are productive rather than those who indulge
Personality Development – Written Assignment
Ques:7 What are the blocks to efficient time management? How will you overcome them?
(MERIT)
Ans:
BLOCKS TO EFFECTIVE TIME MANAGEMENT
There are several blocks to effective Time Management. The top five
are: 1. Likes and Dislikes
People tend to do those things which they like instead of those things
which are IMPORTANT.
life. When one learns to separate personal likes and dislikes and
concentrates on the
2. A Lack of Discipline
for example, Day and Night; Seasons: The Sun and The Moon; Flowers
and Fruits, all follow a
3. Procrastination
Ques 8.Which leadership function do you think is most important and justify your choice.
(MERIT)
Ans
The seven major functions of leadership are:
2. Influence
Leaders arouse and direct the team's behaviour as per objectives set.
4. Control
6. Assert
Leaders uphold, affirm and emphasize the objectives set and stand up
for righteousness
Write your goals down. Be as descriptive as you can and then condense your goal to the most
critical issues. The act of writing goals down brings in the commitment to achieve the goal and
Just like a goal post on a football field is not generalized but very specific, make your goal
specific. For example, "I want to earn money' is not a goal but, I want to earn Rs. 20,000/- per
month' is a goal.
3. Allow the power of your goals to guide your CHOICES! Goals have power and energy.Allow
your goals to pull you away from non-achieving activities
and create goal fulfilling behaviour and habits. For example, a 1 am going to lose 20 kgs' goal
must pull one away from ice-cream and guide one towards health foods and exercise.
4. Reach out into the FUTURE with your goals to decide what needs to be done TODAY.
Goals must help you plan ahead and reach out into the future. Decide
what you want to achieve 5 years from now and work backwards to
decide what you need to do today to achieve your 5-year goal.
Personality Development – Written Assignment
Some industry leaders plan goals, which reach out 150 years into the
future, thereby creating
5. Make goals, which are REALISTIC and BELIEVABLE. You must believe
in your goals even if no one else does. Have vigorous faith in your goals
and
remarked that he could not see the bird at all but only the eye of the
bird, which was his goal.
Set goals for those activities which excite you and are fun to do. Keep
the challenge A positive
opportunities.
the goals.
Goals are always activity dependent and every goal must have an
activity buse. For example: A
losing weight' goal has the built-in activity of exercise and dietary
caution. Remember, Activity - Action - GOAL.
Ques10.What are the patterns of communication? Give example for each. (MERIT)
Ans The basic patterns of communication are 1. Written and verbal
5. Grapevine
Ques:11. What are Ego states? Which Ego state do you operate most often? (MERIT)
Ans
EGO STATES
Within each human being are several human beings existing at the
same time depending upon how the person is behaving at any given
moment.
While in the parent ego state one behaves as though all other persons
involved in the transaction are like children or grandchildren. From this
point of view, this is an adoptive role where people become
authoritative; caring controlling, advisoryand sometimes bossy.
2. Adult
The 'adult ego state is aware that the person has 'parents' and
'children' to look after
3. Child The "child" ego state has the liberty of funloving and carefree
behaviour while being aware that 'adults and 'parents' are watching
over the behaviour. The playfulness may end or escalate
when adults and parents enter the scenarios I operate ADULT Ego state
Most often.
Ques12.List any 4 areas where you would like to be more persistent? How will you do it?
(MERIT)
Ans
1. My fitness-I will do exercise
2. My grooming-I will do daily skin care 3. My english - I will Do listening, reading of English on
daily basis.
Ans
Ques2.List 5 areas in which you hold negative attitudes. How can you change these to positive
attitudes? (DISTINCTION)
Ans
Ans.
Personality Development – Written Assignment
Ques4.What are the applications of Emotional Intelligence? Give examples explaining this
application? (DISTINCTION)
Ans
Ques5 What are the blocks to efficient time management? How will "YOU" overcome them?
(DISTINCTION)
Ans.
Ques 6.What are the three factors essential for leadership to function effectively?
(DISTINCTION)
Ans .
Personality Development – Written Assignment
Ques7.What are the barriers you faced while improving your communication? What will you do
to overcome them? (DISTINCTION)
Ans.
Ques 9.Which of the five team life-cycle stages occurs after storming? (DISTINCTION)
Ans.
Ques10.What Barriers did you face during your Project work? How can it be translated to your
Desired Job? (DISTINCTION)
Personality Development – Written Assignment
Ans.
Ques11.How your Inter personal skills will help you to achieve your goal?(DISTINCTION)
Ans.
Ques12.What sort of moral values you are lacking and how you can develop the same?
(DISTINCTION)
Ans.