Personality Development – Written Assignment

Learner Name ROHIDAS ARJUN KHORATE Reference ID/ Batch Code FIAT/MVS/23-24/129. /D-1

Course Title FIAT/CA 11

Assessor Name Prabhavathi

Assessment Area Part 1-Self Development

Part 2 –Effective Communication Skills

Assignment Title Pass

1:Investigate factors which contribute to personality Development

2: Understand Time & explore methods for its management & removing blocks

3: Investigate the development of leadership skills appropriate to specific situations..

4: Recognise Inter Personal Behaviour, its affects on relationships with others.

5: Examine Communication, its types & its importance on our effectiveness.

6: Understand the importance of projecting a positive Image.

Purpose/Aims ✔ Analyse own personality type.

✔ Critically examine a range of factors, which contribute to personality development.
✔ What is time, its value, how can it be measured.
✔ Identify ways to overcome blocks to effective time-management. (Realise the
importance of TIME MANAGEMENT in everyday life and relate it to self development.)
✔ Define leadership skills needed for a specific situation.
✔ Propose methods to develop own leadership skills.
✔ Identify a range of methods required for analysing effective interrelationships with
others.
✔ Evaluate the main steps required to develop an open self personality.
✔ Analyse barriers and weaknesses to successful communication
✔ Produce evidence of effective verbal, non verbal and written communication.
✔ Explore how character building and morals will support career development.
✔ Demonstrate public speaking skills.

I confirm that the work submitted for this assignment is my own.

Learner name Date Batch code

Reference id
 Personality Development – Written Assignment

Guidelines: Students to attempt the below questions for getting PASS/ MERIT/ DISTINCTION

1. Write your responses in the space provided below the questions

2. Review your answers before submitting the Assignment
3. Also, each question indicates if it is PASS/ MERIT/ DISTINCTION

TIMELINE: You can take upto One Week to submit the Assignments

Ques1. Define Personality (PASS)

Ans. A person's unique character traits that set them apart from other individuals
are referred to as their personality.

Ques2. Define SWOT. How will you convert Weakness into Strength? (PASS)
Ans. SWOT stand for strength, weakness, opportunity and Threats, SWOT analysis
is a strategic learning technique used to help us for or assessing these four aspects of
our life .To convert weakness into strength we have to do following things:

First we have to recognise and accept our weaknesses

Get guidance from someone we trust

Be very prepared

Hire the skills you lack from people who have that skills.

Seek to improve your skills.

Look for ways to serve others with the same problem.

 Personality Development – Written Assignment

Then you will be a able to convert weakness into strength.

Ques 3. Which factor is important for development of one’s personality? Justify by giving
Examples. (PASS)
Ans. To shape a one's personality, the environment plays an important role. Apart
from that, genetics, and life experiences also play an important role say for
instance parents, teachers, and friends influence the development.
For example people of Punjab are very social as compared to other countries.
Because they are live in joint family.

Ques 4. Define Perception, Emotional Intelligence and its impact in one’s Personal and
Professional Life. (PASS)
 Personality Development – Written Assignment

Ans. Perception :- Perception is the sensory experience of the world. It involves

both recognizing environmental stimuli and actions in response to these stimuli....
Perception not only creates our experience of the world around us; it allows us to act
within our environment. Emotional Intelligence :- The capacity to be aware of,
control, and express one's emotions, and to handle interpersonal relationships
judiciously and empathetically. "emotional intelligence is the key to both personal
and professional success"

In a professional life It actually helps a person to understand other's emotions and

attitude, which can help that person, read situations and react accordingly in
professional life.

Ques5. Why do you think Time has to be managed? (PASS)

Ans. Time management is important for everyone, so they can prioritize all their
work tasks and achieve their goals faster. When we optimize and manage our time,
we'll be able to take on new opportunities and grow our business in a sustainable
manner."
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Ques6. Talk about your daily Routine & make a DAILY HALF HOUR TIME LOG SHEET. (PASS)
Ans. Daily routine:- I wake up at 7:00 clock then getting fresh nup at 7:30. Taking tea then doing
exercise for 1 hour at 9:00. After that take breakfast and then read newspaper at
10:00. Then I go to bath. After that I watch TV for sometime and then having lunch at 11:00.
Then at 11:30 study for some time. At 12:30 get ready to class. Then I come at 5:30. And taking
rest till 6:00. Then taking dinner at 6:00 after that I watches TV for some time then I study. till
8:30. After that I watch TV at 10:00 and then go to bed.

Log table
7:00
Wake up
7:00
- 7:30
Fresh nup
7:30
- 8:00
Tea
8:00
- 9:00
Exercise
9:00 - 10:00
News paper
10:00 - 10:15 - Breakfast

10:15 - 11:00 Take bathi

11:00 - 11:30 - Lunch

11:30 - 12:30 - Study

12:30 - 12:45 Get ready

12:45. - Go to class
4:30 - Class over
4:30-5:15 - Gossip
5:15-5:30 - Go to home
5:30-6:00 - Rest or TV
6:00-6:30 - Dinner
6:30-7:00 - TV
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7:00- 9:00 - Study or Reading

9:00-10:00 - TV
10:00 - Sleep

Ques 7. What are the Time wasters and how to overcome them? (PASS)
Ans.

Ques8.During your class Activity how you manage your time, What Sort of Typical barriers you
face and how you overcome them. (PASS)
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Ans. During my class activities, I do my daily activities and listen to the teacher and
what they teach us. Write all the topics in my notebooks or on a notepad, read my
books, and do my studies. The typical barriers I face are talking with my friends apart
from studying, using my mobile phone sometimes, not listening to the teacher, and
not writing down the topic in a notebook. I talk less to my friends during the class.

Ques9. Define Leadership.(PASS)

Ans. A person with leadership qualities is able to persuade others to voluntarily
contribute for a common goal. In order to accomplish organizational goals, it is also a
person's ability to influence others to work voluntarily.the role or circumstance of
being the manager or the one in authority. The attributes that a leader ought to
possess are the definition of leadership.
 Personality Development – Written Assignment

Ques10.What are the 7 functions of Leadership? (PASS)

Ans. The seven major functions of leadership are:
1. Lead
Leaders propel people towards attaining goals, either personally or purely in spirit.
Influence leaders affect the team in a positive manner to achieve goals.
3. Motivate
Leaders arouse and direct the team's behavior as per the objectives set.
4. Control
Leaders will invariably govern, regulate, command, and manage teams towards goal
attainment.
5. Stimulate
Leaders excite, urge, provoke, and charge the team.
6. Assert
Leaders uphold, affirm, and emphasize the objectives set and stand up for
righteousness, especially in situations where goals are difficult to attain.
7. Cooperate
The word 'cooperate', from a leadership point of view, must be understood as
cooperating or 'working together'. Leaders ensure that each person who is assigned
a task must perform it and create an atmosphere of cooperation or working
together.
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Ques11.What are the qualities of Leadership? (PASS)

Ans. There are fifteen qualities of leadership:
1. Setting Objectives: Setting objectives or goals gives meaning and purpose to work.
2. Organizing and Planning: Organizing and planning are like making a road to a
destination.
3. Decision Making: Quick, effective, result-oriented, and correct decisions lead to
success.
4. Integrity and Honesty: A fair, just, and honest leader wins.
5. Enthusiasm: Zeal, excitement, eagerness, and earnestness always produce.
positive results.
6. Ambition: Set high standards and. Go for it! Get it done! We can do it!
7. Intelligence: Knowledgeable, smart, well-informed, and wise are the leaders who
win.
8. Emotional Stability: To be calm in the middle of a storm... to look at problems
objectively.
9. Empathy: Leaders empathize by putting themselves in other people's shoes and
then communicating from their point of view, thus ensuring success.
10. Human Relations and People Skills': Human relations, or getting people to do
their share of the total task (also called delegation), is both an art and a science
mastered by able leaders.
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11. Objectivity: Leaders never lose sight of their goals, even when the odds are
against them.
12. Motivating Skills: Leaders assure and propel their teams and themselves to
achieve goals.
13. Technical Skills: No-excuse management. Leaders know their jobs and enhance
their technical skills regularly.
14. Communication Skills: Listen more, talk less, smile, use positive body language,
praise loudly, and blame softly are typical leadership communication styles.
15. Social Skills: Great leaders are friendly, civil, hospitable, polite, and humble.

Ques 12.Why is leadership important? State the 5 reasons which make leadership
important. (PASS)
Ans. 1. Leadership is instrumental in making the organization successful.
"The buck stops here is a common management buzz phrase that actually means no
excuses; this is my responsibility. Team performances are often as good or poor as
the leadership present in the team. It is often said, "Heavy is the head that wears the
crown. With leadership, there is always the responsibility of achieving success.
2. Leadership Directs the Behavior of People in a Desired Manner
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Teams consist of human beings with different personalities. Leadership attempts to

understand the different personalities in a team, set individual and collective
objectives, and control and channel behavioral energy towards achieving both
individual and collective goals.
3. Leaders act as role models.
Leaders are 'can-do' people. They make their teams want to be like them. Uncounted
cases are recorded where team members copy and imbibe some of the qualities that
their leaders possess. Teams look up to their leaders very much like a child looks up
to their parents. the basic message being. It's good to know you're here, leader'.
4. Leaders act as catalysts.
The presence of the leader (in person or through communication) increases the
speed of reactions and responses without the leader getting personally involved in
the activities performed. Sometimes, even a name is enough to create a catalytic
effect. For example, we hear many stories of armies fighting for their countries and
sportspeople performing for their coaches. The students silently pray before an
exam. makes God the leader and catalyst.
5. Leaders create confidence.
Firmness, assurance, faith, and courage are essential for team performance. Leaders
provide all these through sheer determination, confidence in themselves, and by
encouraging their teams positively.

Ques13.What do you understand by open Self Personality? (PASS)

Ans. An individual is said to as having a "OPEN SELF personality" when they are aware
of their own personality and are open to sharing their ideas, feelings, and values with
others.One with an open self-personality has a deep understanding of both
themselves and other people. One can sustain positive, long-lasting relationships and
business interactions with those who have an open nature.
 Personality Development – Written Assignment

Ques 14.Explain the Four Self Johari’s window. (PASS)

Ans. The four self of Johari's window are:

Open Self

When a person knows one's own personality and is willing to share ideas, thoughts,
feelings and values with others, that person is called an 'OPEN SELF PERSONALITY'
Blind Self

When others know more about a person than the person, such a state is called the
BLIND SELF personality, All personalities are BLIND' during childhood when elders
encourage them by saying "If you study hard, vou can come first in your class"

Hidden Self

When a person knows' but, is unwilling to share due to shyness, uncertainty or a lack
of confidence, such a personality is called the HIDDEN SELF

Unknown Self
 Personality Development – Written Assignment

When a person comes and goes from this world without making conscious and
constructive interpersonal relations, such a personality is called 'UNKNOWN SELF.
Neither the person nor others know the personality.

Ques15.Define the Term Transactional Analysis (PASS)

Ans. A system of popular psychology based on the idea that one's behaviour and
social relationships reflect an interchange between parental (critical and nurturing),
adult (rational), and childlike (intuitive and dependent) aspects of personality
established early in life.

Ques16.Define Four Life Stroke Position and its impact while

Working in Team.(PASS)
 Personality Development – Written Assignment

Ans. I am okay, You are Okay.

.It is hypothetical a mentally healthy position.

If genuine, people with this position about themselves and others can solve their
problems useful.

Their prospects are likely to be valid.

They accept the implication of other people.

I am okay you, are not Okay.

It is a position of a person who feels wronged or presecuted, so prescute and harass

others.

They blame others for their depression.

Crooks and criminals often have this position and taken on suspicious behavior which
in extreme cases may lead to homicide.

You are not Okay, I am not Okay.

It is a common position of person who feel immobilized when they compare
themselves to others.

This position leads them to take always, to experience depression, and in severe
cases to beacome.

I am not Okay, you are not Okay.

It is the position of those who lose concern in living, who display schizoid behavior,
and who is extreme cases commit Sucide or kill.
 Personality Development – Written Assignment

Ques:1. Why is the open self personality important? How do you become an open self
personality? (MERIT)
Ans. Open self-personality is crucial because it eliminates the need for lying and for
us to be afraid of other people when we honestly and transparently share our ideas
and opinions. Be bold and Be transparent.

To be transparent, try your hardest to be truthful about who you are and what you
think. Don't be scared to be who you truly are. Maintaining open lines of contact
with those you care about is a sign of an open person. Speak with a friend or loved
one about whatever is on your mind.
 Personality Development – Written Assignment

Ques2: Name one external and internal motivational factor which motivates you towards
achieving your goal. Justify your answer. (MERIT)
Ans: Internal factor: I firmly believe that every single human being possesses
motivation. We may maintain a constant flow of motivation if we understand the
skill of choosing wise decisions. We forfeit this ability, though, when we waste it on
pointless trinkets. I am internally motivated by my strong desire to succeed in at
least one field. I'm inspired to do well in everything because I truly want to.

External factors: When I read about, hear about, or witness a highly successful
individual, their hardships, perseverance, and hard work inspire me greatly.

Ques 3: List any 3 positive emotions and 3 negative emotions. How can you creatively use each
to become more emotionally intelligent? (MERIT)
Ans: Positive emotions

1. Empathy - becoming sensitive to others feelings. Taking other people's personality

into account and testing them with respect

I can become more positive personality in hospitality and aviation industry.

 Personality Development – Written Assignment

2. Joyful - I will become more joyful And keep a smile on my face. A smile is very
important in communication. If I will joyful from my heart then smile will come
automatically.

3. Gratitude - it is one of many positive emotions. It's about focusing on what's good
in our lives and being thankful for the things we have. I will Express my gratitude to
costomers and every one who will be working with me

Negative emotions

1. Fear I will use my fear of failure as a motion to do more hard work in my life.
2. Loneliness - whenever I'm alone I meditate for some time to improve my
concentration, it helps me to improve my emotional intelligence.

Ques:-4 What are the applications and results of motivation? (MERIT)

Ans: The application of motivational principles is vital in many institutions and
organizations to enhance their overall performance and facilitate higher levels of
production. Rehab facilities and behavior modification to help them adjust well to
their new surroundings.

The outcome

Each of us is different, and motivation reflects that. It also enables us to achieve

worthwhile goals such as better performance, increased wellbeing, personal
development, or a feeling of direction. We can alter our thoughts, feelings, and
behaviors through the use of motivation.
 Personality Development – Written Assignment

Ques: 5 List any three persons in your life who are most empathy oriented towards you. State
what is it that they do for you that makes you like them. (MERIT)
Ans: 1. My parents: They are constantly focused on me. They support and encourage
me in every situation.

2. My friend—he usually lends a hand.

3. My sister – She assists me constantly. She supports me anytime I need it.

Ques:6 How will you improve your time-management? State 5 areas in which you commit to
improve. (MERIT)
Ans: HEALTHY TIME MANAGEMENT

1. Set priorities

Put all the tasks you have to complete on paper, then prioritize them by doing the
most critical ones first. And always start with the hardest task. Your time will be
freed up as a result, and you may use it for
 Personality Development – Written Assignment

pursuits that you find interesting.

2. Take Action Right Now

Make yourself stop putting things off by forcing yourself to finish them right away.
Every task that is "done" represents a minor objective that has been met, and this
boosts your self-esteem and inspires you to take on more in life.

3. Establish and Meet Objectives

Strong goal-setters make decisions about what to do and when. Recall that objectives
need to have due dates. This will assist you in prioritizing the chores that need to be
completed and eliminating those that are "time-wasters" or unnecessary.

4. Write Everything Down

Put things in writing; don't try to recall them. Always keep a notepad and a pocket diary
close at hand. Additionally, have a notepad by your bed. Now, begin recording ideas,
goals, appointments, and events as they come to mind. Utilizing your time wisely will
help you become more productive and organized in no time.

5. Make Use of Lost Time

Typical instances of time squandered include: Traveling: Waiting: Unnecessary phone

use, friends, and delegating without commitment. While you're waiting and traveling,
see what else you can accomplish. Having books on you could be useful. Seek time
commitment from those you delegate to. Choose to hang out with folks who are
productive instead of those that waste time.
 Personality Development – Written Assignment

Ques:7 What are the blocks to efficient time management? How will you overcome them?
(MERIT)
Ans: BLOCKS TO EFFECTIVE TIME MANAGEMENT

There are several blocks to effective Time Management. The top five are:

1. Likes and Dislikes

People tend to do those things which they like instead of those things which are
IMPORTANT. Such an attitude always leaves important work unfinished to produce
negative results in life. When one learns to separate personal likes and dislikes and
concentrates on the importance of the activity, this block disappears.

2. A Lack of Discipline

Success in life cannot be achieved without discipline. Time, in nature, is extremely

disciplined for example, Day and Night; Seasons: The Sun and The Moon; Flowers
and Fruits, all follow a schedule. A disciplined person is also a good time-manager.

3. Procrastination

Procrastination is the negative habit of putting things off for a later time. Words like.
Later;

'tomorrow'; 'we'll see' and 'not now' are so common that procrastination can be
termed a
 Personality Development – Written Assignment

social illness. The more one avoids procrastination, the better the person manages
activities

and time.

4. Weak Interests in Life

Dynamic goals compel us to perform dynamic activities whereas very easy or non-
demanding goals do not stretch our potential to produce dynamic goals and results.
Weak interests in life therefore, produce weak personalities and poor time managers

5. Improper Reference Groups

A negative reference group will never allow productive activities to be performed

People with low self-esteem pull others down, while, people with high self-
esteembuild themselves and others around them also. Reference groups, from a
personality-development perspective, include good books; T.V. channels; magazines
and clubs.

Ques 8.Which leadership function do you think is most important and justify your choice.
(MERIT)
Ans AnsInfluence

Leaders affect the team in a positive manner to achieve goals.

3. Motivate
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Leaders arouse and direct the team's behaviour as per objectives set.

4. Control

Leaders will invariably govern, regulate, command and manage teams towards goal
attainment.

5. Stimulate

Leaders excite, urge, provoke and charge the team.

6. Assert

Leaders uphold, affirm and emphasize the objectives set and stand up for
righteousness specially in situations where goals are difficult to attain.

7. Cooperate

The word cooperate', from a leadership point of view must be understood as

cooperate or 'work together'. Leaders ensure that each person who is assigned a
task, must perform it andcreate an atmosphere of cooperation or working together.

Ques:9.What are the 10 steps of goal setting and achievement?(MERIT)

Ans The 10-step guide to Goal Setting and Achievement:
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1. Put the goal in WRITING!

Write your goals down. Be as descriptive as you can and then condense your goal to
the most critical issues. The act of writing goals down brings in the commitment to
achieve the goal and gives a positive direction to the person setting the goals.

2. Make the goal SPECIFIC!

Just like a goal post on a football field is not generalized but very specific, make your
goal specific. For example, 'I want to earn money' is not a goal but, I want to earn Rs.
20,000/- per month' is a goal.

3. Allow the power of your goals to guide your CHOICES!

Goals have power and energy. Allow your goals to pull you away from non-achieving
activities and create goal fulfilling behaviour and habits. For example, a 'I am going to
lose 20 kgs' goal must pull one away from ice-cream and guide

one towards health foods and exercise.

4. Reach out into the FUTURE with your goals to decide what needs to be done
TODAY.
Goals must help you plan ahead and reach out into the future. Decide what you want
to achieve 5 years from now and work backwards to decide what you need to do
today to achieve

your 5-year goal. Some industry leaders plan goals, which reach out 150 years into
the future, thereby creating

amazing progress and growth each day.

5. Make goals, which are REALISTIC and BELIEVABLE.

You must believe in your goals even if no one else does. Have vigorous faith in your
goals and work at achieving them.. Remember that perception is virtual reality and
belief is power.
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6. Make your goals VIVID! STRIKING! BRIGHT! CLEAR!

Let your goals add a sparkle to your eyes and a bounce to your walk through clarity.
Arjun once remarked that he could not see the bird at all but only the eye of the bird,
which was his goal.

7. Make all your goals EXCITING CHALLENGES!

Set goals for those activities which excite you and are fun to do. Keep the challenge A
positive personality will be excited about all work, which needs to be done.

8. All goals must be ADJUSTABLE to new information.

Time, technology and opportunities are in a continuous process of change Therefore,

it is wise

to adjust and adaptgoals with a regular review plan, Remember water can carve
rocks and

mountains because it is adjustable and flowing thereby converting even obstacles

into

opportunities.
9. Achieving goals includes allowing the goals to decide the ACTIVITIES which will
accomplish the goals.

Goals are always activity dependent and every goal must have an activity buse. For
example: A losing weight' goal has the built-in activity of exercise and dietary
caution. Remember, Activity-Action-GOAL.

10. Goals must be NOW oriented

Only do it now' persons achieve goals by performing those activities which lead to
achieving goals. Remember, it is now or never and, tomorrow never comes
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Ques10.What are the patterns of communication? Give example for each. (MERIT)
Ans The basic patterns of communication are
1.Written and verbal: Written communication involves sending messages through
text, such as emails, letters, reports, etc. Verbal communication involves speaking or
listening to messages, such as phone calls, meetings, presentations, etc.
- Internal and external: Internal communication is the exchange of information
within an organization, such as between employees, managers, departments, etc.
External communication is the exchange of information with outside parties, such as
customers, suppliers, media, etc.
2. Formal and informal: Formal communication follows the official rules and
procedures of an organization, such as memos, newsletters, policies, etc. Informal
communication is more casual and spontaneous, such as chats, jokes, gossip, etc.
3. Upward, downward and horizontal: Upward communication is the flow of
information from lower to higher levels of an organization, such as feedback,
suggestions, complaints, etc. Downward communication is the flow of information
from higher to lower levels of an organization, such as instructions, goals,
announcements, etc. 4.Horizontal communication is the flow of information among
peers or colleagues at the same level of an organization, such as coordination,
cooperation, problem-solving, etc.
5..Grapevine: Grapevine is the informal and unofficial network of communication
that spreads rumors, opinions, and feelings among the members of an organization.
It is often based on personal relationships, trust, and emotions, rather than facts and
logic.
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Ques:11. What are Ego states? Which Ego state do you operate most often? (MERIT)
Ans EGO STATES

Within each human being are several human beings existing at the same time
depending upon how the person is behaving at any given moment.

The Three Ego States are:

1. Parent

While in the parent ego state one behaves as though all other persons involved in
the transaction are like children or grandchildren. From this point of view, this is an
adoptive role where people become authoritative; caring controlling, advisoryand
sometimes bossy.

2. Adult

The 'adult ego state is aware that the person has 'parents' and 'children' to look after
responsibly. This is a role of care; concern; respect, responsibility and maturity

3. Child

The "child" ego state has the liberty of funloving and carefee behaviour while being
aware that 'adults and 'parents' are watching over the behaviour. The playfulness
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may end or escalate when adults and parents enter the scenarios I operate ADULT
Ego state Most often.

Ques12.List any 4 areas where you would like to be more persistent? How will you do it?
(MERIT)
Ans I'll do it by:

➤ Compassion: I will grow in compassion by helping and empathizing with everyone.

➤ Generosity: To demonstrate my generosity, I will begin to reflect more and engage

in more social interactions.

➤ Modesty: I will let people learn about me on my own terms rather than revealing
who I am.

➤ Trust: I'll demonstrate my faith in other people.

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Ques1.Does your "personality" need improvement? Why?(DISTINCTION)

Ans Yes, I need to work on enhancing my personality because there are countless
opportunities to perfect your abilities and get better. You may learn new abilities and
create new ones if you use the resources well, which is why I want to enhance my
personality in order to be the best version of myself.

I want to learn new things, have fun, and build strong relationships with people in
order to become a more gregarious person.

Ques2.List 5 areas in which you hold negative attitudes. How can you change these to positive
attitudes? (DISTINCTION)
Ans

Ques3.How can you motivate people? Give example. (DISTINCTION)

Ans. I can encourage others by instructing them to:

 Personality Development – Written Assignment

➤ Devote time to strengthening your team.

➤ Talk to others the way you want to be talked to.
➤ Describe each person's role in the group.
➤ Teach people how to succeed.
➤Prepare favors ahead of time.
Example
1. Devote time to your group. Learn about the objectives, principles, dreams, and
futures of your people. Although this may go unnoticed, it is important for
developing a group of motivated and devoted individuals.

2. Express yourself to people like you would like to be expressed to. It is really easy
to understand: Communicate with each individual in a manner that is most
comfortable for them if we wish to inspire them to take more initiative or
accountability. As you communicate with others, get to know their preferences and
communication styles.
3. Describe each person's place in the group. This will boost accountability, create
cooperation and friendship, and strengthen feeling of job identification. People will
get that without each team member contributing in some way, the group as a whole
cannot succeed
4. Show your people the art of victory. Make an effort to match your expectations
with those of others. Explain to them how achieving the goal will benefit them
personally and how it will benefit the group as a whole.

5. Extend favors beforehand. Assisting people invariably fosters a mutually beneficial

relationship. There are people that are willing to assist you when you need it.
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Ques4.What are the applications of Emotional Intelligence? Give examples explaining this
application? (DISTINCTION)
Ans

Ques5 What are the blocks to efficient time management? How will "YOU" overcome them?
(DISTINCTION)
Ans. Time management inefficiencies include:

➧ Unexpected guests
➧ Delaying
➧ Disruptions
➧ TV
➧Email, Internet, and mobile phone
➧Difficulty saying no
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I can Overcome them by::

➤Setting priorities.

➤ Acting upon it immediately.

➤ Establish and attain objectives.

If feasible, schedule phone calls with end timings.

➤ Employ time that was lost.

➤ Making use of a time management grid.

➤ Avoid late-night television as it will throw off your daily schedule.

Ques 6.What are the three factors essential for leadership to function effectively?
(DISTINCTION)
Ans . The three leadership effectiveness factors are:

1. Establish Trust and Demonstrate Integrity

•Display authenticity and honesty in behavior Take a courageous and respectful

stand on matters of principle
• Do what you say you will do
• Speak from evidence and experience rather than only opinion
•Safeguard sensitive information
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2.Set Clear Direction

•Ensure clarity, simplicity and consistency in setting goals, initiatives,

strategies
• Enable individuals to see how their efforts directly relate to Kemps
objectives
• Deploy the right people to the best opportunities
• Eliminate low payoff efforts
• Provide consistent, clear and compelling oral and written communication • Involve
and engage others appropriately and effectively in setting direction.

3.Grow Relationships

• Actively listen and inquire for understanding of the issue and person Consistently
demonstrate genuine respect and value for others
•See people as individuals rather than resources

• Take the initiative to clarify misunderstandings and repair damaged relationships

•Demonstrate value for constructive dissent and differing points of view

• Seek opportunities to build cross-functional relationships and networks

• Encourage open.communication and inclusion in decisions/planning

Ques7.What are the barriers you faced while improving your communication? What will you do
to overcome them? (DISTINCTION)
Ans. Obstacles I encounter include:
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➤ Language use

➤ A lack of focus and enthusiasm.

➤ Communication without words

➤Description Interpreting accents from different languages can be challenging due

to language variations.

➤Disparities in society.

To success, what I'm about to do is:

➤The language usage: Read books, practice.

➤ Inattention and disinterest: Select Engaging Subjects.

Physical obstacles that impede nonverbal communication:

Gaining more knowledge about posture, gestures, non-verbal clues, and overall body
language can improve communication and prevent In-person interactions are
frequently more productive than phone conversations, text messaging, and other
technologically based forms of communication.

➤ Disparities in language and the challenge of comprehending foreign

accents

Aim to adjust to the circumstances and pick up the language as soon as you can.

➤Variations in culture:

Understanding many cultures, their customs, and how they interact will enable me
to solve this issue.
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Ques8. Explain the ladder of inference with an example. (DISTINCTION)

Ans. The ladder of inference has seven steps:

Observable reality: This is the objective data that we can see or hear in a situation.
Selected reality: This is the data that we choose to focus on, based on our attention,
interests, and goals.
Interpretations: This is the meaning that we assign to the selected data, based on our
personal and cultural background, experiences, and expectations.
Assumptions: These are the inferences that we make from our interpretations, based
on our logic, knowledge, and beliefs.
Conclusions: These are the judgments that we form from our assumptions, based on
our evaluation, opinion, and perspective.
Beliefs: These are the convictions that we develop from our conclusions, based on
our values, principles, and identity.
Actions: These are the behaviors that we perform based on our beliefs, which affect
our observable reality and the outcomes of the situation.
For example, suppose you are a manager and you observe that one of your
employees is late for work. This is the observable reality. You select the data that he
is late and ignore the other data, such as the traffic, the weather, or his personal
situation. This is the selected reality. You interpret that he is late because he is lazy,
irresponsible, or disrespectful. This is your interpretation. You assume that he does
not care about his job, his performance, or his team. This is your assumption. You
conclude that he is a bad employee and that you need to discipline him. This is your
conclusion. You believe that you are a good manager and that you have to enforce
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the rules and standards. This is your belief. You act by giving him a warning, a
negative feedback, or a poor evaluation. This is your action.

As you can see, the ladder of inference can lead you to make decisions that are
based on your subjective and biased view of the situation, rather than the objective
and factual data. To avoid this, you can use the ladder of inference as a tool to check
your thinking and challenge your assumptions. You can also seek feedback from
others, consider alternative perspectives, and test your conclusions before taking
action. This way, you can make better decisions that are based on evidence and
reason.

Ques 9.Which of the five team life-cycle stages occurs after storming? (DISTINCTION)
Ans. Team life cycle that occur after storming are :

• Norming
Social bonds play a very significant role in every every personal and professional
relationship. Today, professionalism does not confine to office premises alone. It
goes beyond that and social connections are explored outside of the professional
environment. Socialization needs to be encouraged with team building activities to
strengthen social bonds even more. This will help enhance communication between
the team members on a more comfortable note in a relaxed environment.
•Performing
This is the stage when team members have become comfortable with one another,
conflicts have died down, and problems have been sorted. At this stage, team
members understand their roles well and towards the team's work cooperatively
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together goals. This is when enthusiasm and efficiency can be seen within the
members. Team members start building strong interpersonal relationships by now.

•Transforming

Team members need to be challenged against their comfort zone so that they can
rise above their levels to achieve something newer and better. Changes in roles are
required, which results in something altogether different. Some teams are seen to be
dissolved by now, while others reorganize and start working on a new project. This
leads to pushing the team back to the forming stage, where the entire cycle is
started all over again.

•Understanding these different stages prove that team building experiences are very
effective and help improve team outcomes. So, make sure you study and research on
the same, and implement these tactics in your team building strategies.

Ques10.What Barriers did you face during your Project work? How can it be translated to your
Desired Job? (DISTINCTION)
Ans.
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Ques11.How your Inter personal skills will help you to achieve your goal?(DISTINCTION)
Ans. Having strong people skills will help me interact with others more effectively
both in a group setting and as an individual. With friends, family, coworkers, clients,
and customers alike, I will be able to communicate effectively. That is why
interpersonal skills are essential in the workplace, in the classroom, and in daily life.
I may enhance my interpersonal skills by practicing and becoming more conscious of
how I interact with people.
• The knowledge and helpful suggestions in this abilities which I Need are many and
will help me enhance and grow my interpersonal abilities.

Ques12.What sort of moral values you are lacking and how you can develop the same?
(DISTINCTION)
Ans. The moral values that I am deficient in are:

• Patience: Because life is moving so quickly these days, young people are growing
impatient. I will put in a lot of effort to fulfill my desires because they are growing at
an alarming rate, even if doing so will take a lot of patience.

• Accountability: The majority of us make mistakes during our formative years.

However, very few people have the guts to own up to their mistakes. As a result, I
shall take responsibility for my errors.
Personality Development – Written Assignment