ABIODUN ALIU

CAREER SUMMARY:
 Extensive experience as Sr. Business Analyst in Planning, Analyzing, Documenting, Designing and Supporting software
application implementations with understanding the architecture, scope, and functionality.
 Comprehensive working experience in various sectors of business, with In-depth knowledge of SDLC (System
Development Life Cycle) with all phases of Agile - Scrum, & Waterfall.
 Strong knowledge of Health Insurance Portability & Accountability Act (HIPAA) standards, Electronic Data Interchange
(EDI), Implementation and knowledge of HIPAA code sets.
 Experience in producing Business Cases, Project Scope Agreements, Business Requirements Documents (BRD) and
Functional Requirements Documents (FRD).
 Possess reasonable understanding of different relational databases, writing SQL queries, creating tables, and generating
reports.
 Knowledge of different modules within Healthcare Claims Adjudication Process (Membership process, billing process
and enrollment & Claims process).
 Worked on System Changed Requests Issue resolution related to Medicare and Medicaid.
 Facilitated and conducted Joint Application Development (JAD) session, grooming sessions, Interview session, focus
groups, Brainstorming and Questioner & surveys to elicit business and technical requirements.
 Expertise in RDBMS concepts and running SQL queries.

TECHNICAL SKILLS:
Project Methodologies: Agile-SCRUM, Waterfall, Kanban
Business Modeling Tools: MS Visio
Document Management Tools: Confluence,
Bug Tracking Tools: JIRA, HP ALM/Quality Center, TFS, MTM
Project Management Tools: MS Project, SharePoint
Operating System: Windows, Mac, UNIX
RDBMS: Oracle, SQL Server, MS Access
BI / Reporting Tool: Tableau
Programming Skills: SQL, HTML, XML
Business Applications: Microsoft Office Suite – MS Word, Excel, PowerPoint, Outlook, MS Teams

PROFESSIONAL SUMMARY:

Sentara Healthcare, VA December 2022 – Present

Sr. Business Analyst
Worked as the lead BA on the NICE InContact Userhub Conversion project. This project involved the discontinuation of ENGAGE,
a major component of the telephony infrastructure for customer operations.
Responsibilities
 Worked with team members in writing Epics, User Stories and Acceptance Criteria while deciding number of releases
and sprints based on Minimum Viable Product and features.
 Worked with SMEs and team members to coordinate response for RFPs.
 Working presently on a few projects as Sr. Business Analyst on Gap analysis and Business Requirements
 Worked with team members on JIRA for user stories edits.
 Maintained a Requirement Traceability Matrix (RTM) to ensure that all Functional Requirements are addressed at the
Use Case Level and matched with the Business Requirements.
 Wrote detailed UAT test plans and test cases, performed a Traceability of requirements to UAT test cases; executed and
provided the results.
 Processed claims in QNXT and verified they are generated and sent to Provider.
 Tested the portal application to make sure the claims, members are loading to QNXT.
 Involved in development plan and migration of servers, relational databases (SQL) and websites to Confidential Azure
cloud.
 Responsible on creating user stories in an Agile Scrum framework in scratch.
 Tested the changes for the front-end screens in QNXT related to following modules, test the QNXT batches (member
load, Billing, Provider, etc.)
  Created the list of backlog items and prioritized the product backlog in Jira during the sprint planning meetings.
 Oversee the creation of end user documentation, including online help and implementation materials, up to and
including creating these documents him/herself.
 Created UML notations for Object Oriented Design and Documentation for Care Management workflows.
 Facilitated JAD sessions with management, development team, users, and other stakeholders to refine functional
requirements.

ITM Wireless, MD Sept 2018 – Nov 2022

Business Analyst
I led the initiative to implement QNXT, a Web application system designed to manage various health plans. Built on "n-tier"
environment and service-oriented architecture to replace the legacy system 'MHC', QNXT offers the flexibility and functionality
that payers need to achieve optimal growth and efficiency-with the lowest total cost of ownership. This project also focused on
integrating the Medicare (Part A, Part B, Part C, and Part D) data all in one single system for a smooth flow through the claims
processing system named QNXT. During this project I worked on QNXT modules such as Provider, Eligibility, Claims and Billing.

Responsibilities
 Worked in writing Epics, User Stories and Acceptance Criteria while deciding number of releases and sprints based on
Minimum Viable Product and features.
 Troubleshot any problems found within QNXT and when testing the SQL data database while validating the business
rule.
 Wrote business requirements on provider credentialing.
 Experience with writing business requirements on provider contract setup.
 Responsible for fee schedule setup and performing regular maintenance on contract.
 Strong knowledge of gathering requirements for provider contract service groups.
 Strong knowledge of provider affiliation requirements.
 Responsible for creating test scenarios for different modules of QNXT application like Claims, Members/Subscribers,
Providers, and portals.
 Configured Medicaid/Medicare Contracts, Benefits and Claim modules in QNXT system on a daily basis, and other
multiple modules such as, Sponsors, Carriers/Programs and Reference table modules as needed.

Jeruzeth Int’l Engineering Company Ltd, Lagos Sept 2013 – May 2018
Program Manager
I played a pivotal role in overseeing expatriate management, ensuring the seamless execution of projects for esteemed
multinational clients, including Exxon, Total, and Chevron. My expertise in cross-cultural collaboration facilitated effective
communication and collaboration between expatriate teams and local counterparts, fostering a harmonious work environment.

Responsibilities
 Managed the end-to-end process of expatriate assignments, from onboarding to repatriation.
 Provided cultural orientation programs to ease the transition of expatriates into the local work culture.
 Conducted regular reviews of immigration policies.
 Communicated with key stakeholders, including senior management and expatriate employees, to address concerns,
gather feedback, and enhance the overall expatriate experience.
Education: Bachelor of Science (Computer Science)
Certification:
 Certified Business Analysis Professional (CBAP)
 Certified Scrum Master (Scrum Alliance)
 RedHat Certified Engineer
 Security +
 AWS Solutions Architect