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Ashish Suryawanshi Rem

The document provides a summary of a person's skills and experience working as a System Center Configuration Manager (SCCM) and Microsoft Intune engineer. They have experience deploying applications, managing systems, troubleshooting issues, and handling tickets. Their role involves deploying software and managing devices using SCCM and Intune for a large pharmaceutical company.

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Ashish
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20 views2 pages

Ashish Suryawanshi Rem

The document provides a summary of a person's skills and experience working as a System Center Configuration Manager (SCCM) and Microsoft Intune engineer. They have experience deploying applications, managing systems, troubleshooting issues, and handling tickets. Their role involves deploying software and managing devices using SCCM and Intune for a large pharmaceutical company.

Uploaded by

Ashish
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Ashish .V.

Suryawanshi
+91 7887711392 · ashishsuryawanshi271@gmail.com
Undri, Pune- 411060

SYSTEM | SCCM| INTUNE ENGINEER


A results-driven IT professional, adept in System Center Configuration Manager (SCCM), with comprehensive expertise
spanning application deployment, system administration, troubleshooting, ticket and incident handling, coupled with
advanced proficiency in Microsoft Intune. Leveraging a meticulous approach, consistently ensures seamless
application deployment and optimal system functionality while proactively addressing technical challenges through
systematic troubleshooting methodologies. Demonstrated excellence in ticket and incident management, prioritizing
timely resolution and client satisfaction. Possessing extensive training in Microsoft Intune, adeptly integrates cloud-
based solutions for enhanced device management and security. Known for fostering collaborative relationships
across diverse teams, facilitating effective communication and synergy to achieve shared goals with precision and
professionalism

TECHNICAL SKILLS
Operating System : Scripting and languages : Programming Languages :
Windows 7/8/10, Windows Vista, VBScript, MSI/Install Script, C, C++, Java, Python, SQL, PHP,
PowerShell, Batch PySpark

CORE SKILLS
SCCM Administration
Network and System Administration
Software Deployment
OS Updates and Patch Management
Asset Management and Monitoring
Problem Solving and Troubleshooting
Technical Documentation

TRAININGS AND CERTIFICATIONS


SCCM L2 - Wipro’s Internal training
MDM Intune - Wipro’s Internal training
Python for everybody (Specialization)- Coursera
Beginning with Apache Spark - Udemy

EDUCATION
Savitribai Phule Pune University | Sir Parashurambhau College, Pune
Bachelor’s of Computer Science
Percentage - 82.15

WORK EXPERIENCE
Wipro Technologies July 2021 - Present
Current Project : ( 3 years)
Takeda Pharmaceuticals USA
Takeda Pharmaceutical Company Limited is the largest pharmaceutical company in Japan
and Asia and a top 15 pharmaceutical company. The company now has over 40,000
employees worldwide and achieved $16.2 billion USD in revenue.
Roles and Responsibilities
Manage the Implementation and operations of the mobile device management solution which included
server-based installation and management. patches and upgrades
Performed site-specific risk mitigation activities as part of change management to ensure smooth
implementation and transition to new applications.
Worked on troubleshooting software issues of windows oS/Macos. IoS/Android
Acted as level 2 support for Application deployment using SCCM
Providing excellent Customer Service for All Customers
Setup and configured device collections and software packages for deployment
Created documents for installation instructions by contacting SME.
Worked with the end users to troubleshoot problems with the packaged applications.
Worked with Windows registries and file system, worked with ODBC Data Sources registries to connect
to a database.
Involved in meetings documenting the standards and procedures employed for packaging and testing
the packages.
Involved in internal Testing of the packaged applications for standards and functionality before actually
submitting to the Testing Team.
Extensively tested the applications before rolling out to UAT
Centralized distribution of packages using SMS and SCCM.
Developing, managing, and maintaining SCCM systems
Installing, configuring, and troubleshooting SCCM components
Monitoring and analyzing SCCM performance
Creating and managing SCCM reports
Deploying software packages and patches to end users
Executing software distribution, inventory, and reporting tasks
Creating and managing security and system policies
Performing software- related tasks in accordance with established guidelines
Resolving SCCM- related issues and responding to user inquiries
Providing technical assistance to end users
Performing system backups and restorations
Perform System center configuration manager (SCCM) Client Reinstall/remediation whenever any
SCCM client • missing or corrupted.
Co-ordinate with offshore and Onsite development, Support and migration teams
Customer Engagement and Solution Consulting
Worked as Shift Lead, monitoring incidents and request queue for any SLA breach
Ticket Assignment through ticketing tool Service-now
Working on Escalation tickets and resolve them ASAP.
Helping teammates whenever they request me for help in resolving their tickets/issues or sharing
knowledge

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