11/12

TECHNICAL VOCATIONAL LIVELIHOOD

HOUSEKEEPING

QUARTER 3
Week 8

CapSLET
Capsulized Self - Learning
Empowerment
Toolkit

Schools Division Office of Zamboanga City

Region IX, Zamboanga Peninsula
Zamboanga City
 CapSLET
Capsulized Self - Learning Empowerment Toolkit
SUBJECT &
TVL 11/12 HOUSEKEEPING QUARTER 3 WEEK 8
GRADE/LEVEL
TOPIC Care for the Guest Property

LEARNING CODE
Value the Set Ethical Standards for Guest
COMPETENCY
Security and Confidentiality TLE_HEHK9-12VS-IIIa-j-2

LEARNING Demonstrate Understanding of the Set Ethical Standards for Guest Security
OBJECTIVES and Confidentiality

IMPORTANT: Do not write anything on this material. Write your answers on the learner’s activity and
assessment sheets provided separately.

UNDERSTAND
One of the considerations of guest on choosing hotels is services on guest security and
confidentiality. Like securing guest luggage and many more. All these should adhere to the ethical
standards for guest security and confidentiality. The following are the ethical standards:

1. Never allow unauthorized people to handle or take items form the luggage.
2. Restrict access to areas where the guest’s luggage is stored or being unpacked. If
possible close and lock doors of the guest room or suite.
3. Notify the guest or his or her staff as to where the luggage has been taken for storage.
4. Check tags on bags (attached on bags or luggage by guest or his or her staff). Take
remedial actions if as necessary if damage is seen.
5. Verify locks on bags if fully operational and advise when locks are damaged or missing.
6. Look for evidence of tampering and advise the guest if this is detected.

SAQ-1: Why do you think that the only authorized personnel are allow to handle gust luggage?
SAQ-2: Who are authorize to handle the guest luggage?

Let’s Practice!

(Answer on a separate sheet of paper.)

Directions: Answer the following with “YES” or “NO”. Write Yes if you agree. No if you don’t.
1. Allan saw a damage on the lock and he did nothing. Did he do the right thing?
2. One of the hotel security personnel offered to carry the luggage of the guest to her room. Did
his action adhered to ethical standard?
3. Ben saw a tampering on the luggage of the guest and he immediately inform the guest about
it. did he do the right thing?
4. Ben will inform the guest as to where the luggage that has been taken for storage.
5. Don’t mind the guest luggage, it is theirs and not yours.

REMEMBER
Key Points

A higher standard of privacy and security protected is normally provided for guests.
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this may mean liaising with in-house security staff as well as liaising with security
personnel. There is a need for valets to:
• Subject to various security checks
• Cooperate with security personnel; and
• Provide misleading information to others.

TRY
Let’s see how much have you learned today!
Directions: True or False. Write T if the statement is true. Write F if the statement is false
1. Allow unauthorized people to handle or take items form the luggage
2. Check tags on bags and don’t take remedial actions if a damage is seen.
3. Verify locks on bags if fully operational and change the lock when damaged or
missing
4. Look for evidence of tampering and if you notice one, do nothing
5. Restrict access to areas where the guest’s luggage is stored.

K TO 12 BASIC EDUCATION CURRICULUM

JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND
SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
REFERENCE/S HOME ECONOMICS – HOUSEKEEPING NC II, pg. 16

Laarni A. Urbiztondo, Housekeeping, (Quezon: Rex Printing Company,

Inc., 2016), pg. 104-105.
This learning resource contains copyrighted materials. The use of which has not
been specifically authorized by the copyright owner. We are making this learning
resource in our efforts to provide printed and e-copy learning continuity plan of
this division in this time of pandemic.
DISCLAIMER This LR is produced and distributed locally without profit and will be used for
educational purpose only. No malicious infringement in intended by the writer.
Credits and respect to the original creator / owner of the material found in this
learning resource.

Developed by:

AL-SHARIF K. SALIKALA
Teacher I
Landang Gua National High School (ABNHS ANNEX) - 314803

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 CapSLET
Learner’s Activity and Assessment Sheets

SUBJECT
NAME
YEAR AND SECTION
TEACHER’S NAME
SAQ-1: Why do you think only the authorized personnel are allow to handle gust luggage?
_________________________________________________________________________
_________________________________________________________________________

SAQ-2: who are the authorize to handle the guest luggage?

What is Digestion?
_______________________________________________________________________________

Directions: Answer Let’s Practice!

the following with “YES” or “NO”. Write Yes if you agree. No if you don’t.

1. _________
2. _________
3. _________
4. _________
5. _________

TRY
Directions: True or False. Write T if the statement is true. Write F if the statement is false.
_____________1.
______________2.
______________3.
______________4.
______________5.

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Topic: Care for the Guest property
Learning Competency: Value the Set Ethical Standards for Guest Security and
Confidentiality
ANSWER KEY
Let’s Practice! TRY
c c
1. No 1. F
2. No 2. F
3. Yes 3. F
4. Yes 4. F
5. No 5. T

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 Republic of the Philippines
Department of Education
Division of Zamboanga City

EVALUATION TOOL FOR CONTENT AND LAYOUT & DESIGN

CAPSULIZED SELF-LEARNING EMPOWERMENT TOOLKIT (CapSLET)

Learning Area: Technology Vocational Livelihood Grade Level: 11/12

Title: Housekeeping
Quarter: 3
Week: 8
Learning Competency:
Value the Set Ethical Standards for Guest Security and Confidentiality
Instructions:

1. Read carefully the learning resource (LR) page by page to evaluate the LR for compliance to standards
indicated in the criterion items under each factor below.
2. Put a check mark (/) in the appropriate column beside each criterion item. If your answer is NO, cite
specific page/s, briefly indicate the errors found, and give your recommendations in the attached
Summary of Findings form.
3. Write Not Applicable (NA) for criterion items that does not apply in the LR evaluated.

Standards /Criterion Items Yes No

CONTENT
Factor I. Intellectual Property Rights Compliance
1. The learning resource has no copyright violations. √
2. The copyrighted texts and visuals used in the LR are √
cited.
3. The copyrighted materials used in the LR are accurately √
cited.
4. The references are properly cited in the Reference/s box √
using the DepEd LR Referencing Guide.
Note: At least 3 criterion items must be marked YES to Complied Not
indicate compliance to this factor. Complied

Factor II. Learning Competencies √

1. Content is consistent with the targeted DepEd Most √
Essential Learning Competencies (MELCs) intended for
the learning area and grade level.
2. The MELC is subtasked into learning objectives based √
on the Compressed Curriculum Guide Syllabus (CCGS)
of a specific learning area.

Note: These 2 criterion items must be marked YES to Complied Not

indicate compliance to this factor. Complied

Factor III. Instructional Design and Organization

1. The LR contributes to the achievement of specific √
objectives of the learning area and grade level for which
it is intended.
2. Sequencing of contents and activities from √
UNDERSTAND, REMEMBER and TRY within each
lesson facilitates achievement of objectives.
3. Content is suitable to the target learner’s level of √
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 development, needs, and experience.
4. Content reinforces, enriches, and / or leads to the √
mastery of the targeted learning competencies intended
for the learning area and grade level.
5. The LR develops higher cognitive skills (e.g., critical √
thinking skills, creativity, learning by doing, problem
solving) and 21st century skills.
6. The LR enhances the development of desirable values √
and traits such as: (Mark the appropriate box with an
“X” applicable for values and traits only)
√

Note: At least 5 criterion items must be marked YES to Complied Not

indicate compliance to this factor. Complied

Factor IV. Instructional Quality

1. Content and information are accurate. √
2. Content and information are up-to-date. √
3. The LR is free from any social content violations. √
4. The LR is free from factual errors. √
5. The LR is free from computational errors (if applicable) √
6. The LR is free from grammatical errors. √
7. The LR is free from typographical errors. √
Note: At least 6 criterion items must be marked YES to Complied Not
indicate compliance to this factor. Complied

Factor V. Assessment
1. The LR provides useful measures and information that √
help the teacher evaluate learner’s progress in mastering
the target competencies.
2. Assessment aligns with the learning competencies. √

3. Assessment provides clear instructions in the TRY √

section.
4. Assessment provides correct answer/s. √
Note: All criterion items must be marked YES to indicate Complied Not
compliance to this factor. Complied

Factor VI. Readability

1. Vocabulary level is adapted to target users’ experience √
and understanding.
2. Length of sentences is suited to the comprehension level √
of the target user.
3. Sentences and paragraph structures are varied and √
appropriate to the target user.
4. Lessons, instructions, exercises, questions, and activities √
are clear to the target user.
5. The LR provides appropriate mother tongue for the √
target user.
Note: At least 4 criterion items must be marked YES to Complied Not
indicate compliance to this factor Complied

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 LAYOUT AND DESIGN
Factor I. Physical Attributes
1. All necessary elements are complete. √
2. Cover elements are correct and complete. (i.e., w/ grade √
indicator & learning area, CapsLET title, quarter,
headings, division tagline)
3. The CapsLET follows the prescribed learning area color. √
4. The LR observes correct pagination. √
5. Contains accurate learning competency and code. √
Note: All criterion items must be marked YES to indicate Complied Not
compliance to this factor Complied

Factor II. Layout and Design

1. The LR follows the prescribed CapsLET template. √
(maximum of 10 pages and minimum of 3 pages)
2. The LR follows the prescribed CapsLET paper size √
(long bond paper - 21.59cm x 33.02cm).
Note: All items be marked YES to indicate compliance to this Complied Not
factor. Complied

Factor III. Typographical Organization

1. The LR uses appropriate font size (12 or 14) and styles √
(Calibri Body, Arial or Times New Roman).
2. The LR follows the rules in the use of boldface and √
italics.
Note: All criterion items must be YES to indicate compliance Complied Not
to this factor. Complied

Factor IV. Visuals

1. It contains visuals that illustrate and clarify the concept. √
2. It has images that are easily recognizable. √
3. Layout is appropriate to the child. √
4. Text and visuals are properly placed. √
Note: All criterion items must be marked YES to indicate Complied Not
compliance to this factor. Complied

Recommendation: (Please put a check mark (/) in the appropriate box.)

Minor revision. This material is found compliant to the minimum requirements in all six factors. Revision
based on the recommendations included in the Summary of Content Findings form and LR with marginal notes
must be implemented.

Major revision. This material is non-compliant to the requirements in one or more factors. Revision based on
the recommendations included in the Summary of Content Findings form and LR with marginal notes must be
implemented.

For field validation. This material is found compliant to all factors with NO corrections.

I certify that this evaluation report and the recommendation(s) in the summary report are my own and have been
made without any undue influence from others.

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 Name/s Signature/s

Evaluator/s: JAYRALDINE D. QUAOIT Ed.D.

OLGA A. GUEVARRA Ed.D.

MILA B. BARACA

Date accomplished: 07-12-2020

Note:
This tool is anchored on the Guidelines in ADM Content Evaluation, Guidelines in ADM
Layout Evaluation and Level 2 DepEd Evaluation Rating Sheet for 2 DepEd Evaluation Rating
Sheet for Story Books and Big Books.
.

Summary of Content Findings, Corrections and Review for Locally Developed

CapSLET

Title of the CapSLET: Housekeeping Grade Level: 11/12

Quarter: 3
Week: 8
Part of the
CapSLET/ Brief Specific Put a check mark
Paragraph description recommendatio
/ Line / of Errors/ ns for
Page Findings/ improving the Not
Implement
number (in Observatio identified Implement
ed
chronologic ns criterion ed
al order)

Legend: (Type of Error) C - Content, L – Language, DL – Design and Layout

Other Findings: Write additional comments and recommendations not captured

in the evaluation tools used.
________________________________________________________________________
________________________________________________
Prepared by: Date accomplished:

JAYRALDINE D. QUIAOIT 07-12-2020

(Signature Over Printed Name)

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