Smart Communication Server

Multi-Line Terminal

User Guide

IP4WW-24TXH-A / IP4WW-24TIXH-A-TEL /
IP4WW-12TXH-A TEL

Please read this manual carefully before operating

this product and save this manual for future use.
Before using Your Terminal…
Thank you for purchasing NEC system.
Due to the flexibility built into the system, your Dialing Codes and Feature Capacities may differ
from those in this guide. Check with your NEC Authorized Supplier / System Administrator and
make a note of any differences.

Installing the Handset and Line Cord

Cord can be installed
either way When installing the handset :
1. Make sure the handset cord is plugged into
the handset jack on the telephone base.
2. The line cord routes through the channel on
the telephone base.
3. Alternatively the line cord can route through
the channel on the telephone legs.

Handset Cord

Adjust the two-position Viewing Angle

To set the low viewing angle position: To set the high viewing angle position:
1. Fold the legs all the way back. 1. Flip up the two leg supports.
2. Fold the legs back until the supports contact the base.

NEC Corporation reserves the right to change the specifications, functions, or features at any time without notice.
NEC Corporation has prepared this document for use by its employees and customers. The information contained
herein is the property of NEC Corporation and shall not be reproduced without prior written approval of NEC
Corporation.

Copyright 2012, NEC Corporation

Printed in Japan

1
Using Your Terminal
◼ IP4WW-( )*TXH-B TEL Call Indicator Lamp
This lamp flashes fast when a call is ringing and
Handset Exit Key flashes slower when a message has been left.
Exit any screen and return Alphanumeric Display
the display to “Time & Date”. The LCD has 3 lines, 24 characters with
backlight.
Soft Keys
The Soft Keys show the available features for
your current activity. Any feature shown at the
bottom of the LCD is available.
Help Key
The user can press this key followed by a
programmable key to check what Line or
Programmable Feature is assigned on the key.
Programmable Function Keys
Flexible Line keys or Feature Keys assigned by
the System Administrator.
Flash Key
Press key to finish an outside call and hear the
dial tone.
Transfer Key
Allows the extension user to transfer established
calls to another extension.
DND Key (Do Not Disturb)
Setup a Do Not Disturb if pressed during a call.
Mute (Microphone) Key
Mute handset or Handsfree Microphone. LED
lights when microphone is muted.
Clear/Back Key
Press this key to cancel the current action or
Dial Keys delete a character.
HOLD Key Cursor Key
Press this key to place Access various features with simple operation.
Speaker an internal or external
call on hold. Volume (UP) Key

Speaker Key
Incoming Call Redial
Controls the built-in speaker, which History Key Key
can be used for Handsfree dialing/
monitoring. LED on key lights when
key is active. Enter
Key Directory Functions
or
* 12 Programmable Function Keys are available for IP4WW-12TXH-B TEL. Volume (DOWN) Key
24 Programmable Function Keys are available for IP4WW-24TXH-B TEL.
** The illustration shows IP4WW-24TXH-B TEL.

Handsfree Options

- Handsfree lets you place and answer calls by pressing “Speaker” instead of using the handset.
- With Automatic Handsfree, you can press a Speaker Key without lifting the handset. Normally, you have
Automatic Handsfree.
- Use Handsfree Answerback to answer a voice-announced Intercom call by speaking toward your phone without
lifting the handset.

2
For Your Convenience
◼ Programmable Function Keys
Programmable Function Keys can be assigned as “Trunk” Key and/or other Function Keys. You can just
press the function key to activate the assigned function without dialing the Service Code.

Speaker Function Key Function Code & Add Data Speaker

7 5 1 ? ? ?

7 5 2

 There are 2 levels of Function Keys. (General Keys : assigned by 751, Appearance Keys : assigned by
752)
 Appearance Keys have priority. You can overwrite the Appearance Key at the General Key.
 If you want to overwrite the General Key at the Appearance Key, you have to erase the Appearance Key by
dialing “752 + 000” before General Key assignment.
 In the default setting, Programmable Function Key No. 1 to 12 is assigned as “Trunk” Key. If you want to
assign Function Keys (General) at the unused Trunk Keys, these unused keys should be erased by dialing
“752 + 000”.
 Programmable Function Keys can be erased by dialing “752 + 000” or “751 + 00”.
 Programmable Function Keys can be assigned by Soft Key operation as well.

◼ DSS / One-Touch Keys

Programmable Function Keys can be assigned as DSS (Direct Station Selection) or One-Touch Keys. You
can place an Outside / Intercom Call by just pressing this key without dialing the number.

Speaker Function Key

7 5 1 0 1

Trunk Access Code Telephone Number Hold Speaker

0 ? ? ?

Extension Number

? ? ?

 To change the Trunk Access Code, ask your NEC Authorized Supplier for the details.
 In the default setting, Programmable Function Key No. 1 to 12 is assigned as “Trunk” Key. If you want to
assign DSS Keys to the unused Trunk Keys, these unused keys should be erased by dialing “752 + 000”
before performing the above operation.
 For the DSS Key, the extension status can be indicated on the BLF. (idle : extinguished, Busy : lit)
 When you register a telephone number, the Trunk Access Code should be added in front of the number.
 Up to 36 dialing digits can be registered, but the name can not be registered.
 If you want to continue the operation, press Programmable Function Key instead of Speaker Key to finish.
 One-Touch Keys can be assigned using Soft Key operation.

3
For Your Convenience
◼ Abbreviated Dial (Speed Dial) Registration

Speaker Common ABB ABB Bin Number Telephone Number

7 5 3 ? ? ? ? ? ?

Group ABB

7 5 4

Hold Name Hold Speaker

? ? ?

 The number of digits dialed for Bin No. depends on the system setting (0-9<Only Group ABB> / 00-99 /
000-999).
 System setting is necessary for Group ABB function. Ask your NEC Authorized Supplier for the details.
 Name can be entered by Dial Pad Keys. (See below)
 Up to 36 dialing digits can be registered, and up to 12 characters can be registered as name.
 If you want to continue the operation, dial Bin No. instead of Speaker Key to finish.
 You can skip to enter the name. (No enter any character, then press “Hold” Key).
 You can erase the registered number & name by pressing “Exit” Key after dialing Bin No..
 Common Abbreviated Dial can be registered using Soft Key / Cursor Key operations.
◼ Entering Alphanumeric Characters
When you enter a name, use Dial Pad Keys to enter letters as below. For example, press “2” key once for “A”,
twice for “B”, etc.

1 1 @ [ ¥ ] ^ _ ‘ { | } Á À Â Ã Å Æ

φ Ó Ì Ê É Ç

2 A B C a b c 2

3 D E F d e f 3

Accepts a character and moves

4 G H I g h i 4 # the cursor one place to the right.
Press twice to insert a “space”.

5 J K L j k l 5
Clear/Back Clears the character entry to the
left, one character at a time.
(Backspace)
6 M N O m n o 6

7 P Q R S p q r s 7

8 T U V t u v 8

9 W X Y Z w x y z 9

0 0 ! “ # $ % & ‘ ( ) Ô Õ ú å ä æ ö ü α

β θ ε

+ , - . / : ; < = > ? π Σ σ Ω ∞ ¢ £

4
Placing Calls
◼ Place an Outside Call <Quick Access>

Trunk Key Telephone Number

? ? ? ?

 Listen to the Dial Tone before dialing a Telephone Number.

 You can have function keys for Trunks or Trunk Groups. Ask your NEC Authorized Supplier for the details.

◼ Place an Outside Call <Access by Code>

Speaker Trunk Access Code Telephone Number

0 ? ? ?

Trunk Group No.

7 0 4 ?

Trunk No.

# 0 ? ? ?
(e.g. : 005 = Trunk No.5)

 To change the Trunk Access Code, ask your NEC Authorized Supplier for the details.
 Listen to the Dial Tone before dialing a Telephone Number.
 If the Trunk Group number is greater than 10, you should enter 2 digits (e.g. 11 : Group 11) after dialing
“704”. Ask your NEC Authorized Supplier for the details.
 Ask your NEC Authorized Supplier for the Trunk Number dialing digits.

◼ Place an Intercom Call <Dial Access>

Speaker Extension Number

? ? ?

 Your call will ring or voice-announce. If you hear ringing, wait for an answer. If you hear a beep, begin
speaking. Dialing “1” changes voice/ring mode (if the destination is Multi-line Terminal).

5
Placing Calls Quickly
◼ Directory Dialing

Search 1/90 Search 6/24

_ N
ABC Ltd 1st Character NEC CORP
you want to search
On-Hook
Condition
?

Press several times to search

 After searching the desired destination, press “Enter” Key to confirm the telephone number before lifting the
handset, if necessary.
 You can enter more characters (up to 12) to make desired destination’s search even more specific.
 You can also search the desired destination without entering the characters (press Cursor Keys only).
 To cancel the Directory Dialing operation, press “Clear/Back” Key.
 Directory Dialing can be activated using Soft Key operation.

◼ Last Number Dialing

Redial List Dialed Number 01/10 Dialed Number 03/10

2142622000 9725551399
DEC TUE 22 03:29PM DEC TUE 22 01:12PM
On-Hook
Condition

Press several times to search

Speaker
Quick Redial
# 5

LINE 03
Trunk Key
Lnd Save Rls

 The system retains the last 10 numbers dialed, which can be reviewed and redialed.
 To cancel the Redial List operation, press “Clear/Back” Key.

◼ Callback by Received Number

Received Call 01/10 Received Call 03/10

8175556000 4695551012
DEC TUE 22 04:31PM DEC TUE 22 11:38AM
On-Hook
Condition

Press several times to search

 Caller-ID function is required to use this operation for outside calls. Ask your NEC Authorized Supplier for
more details.
 To cancel the Callback operation, press “Clear/Back” Key.

6
Placing Calls Quickly
◼ Abbreviated (Speed) Dialing <for Outside>

Speaker Common ABB Bin Number

Common
ABB
# 2 ? ? ?

Common ABB Key

(SC751+27)

Speaker Group ABB Bin Number

Group
ABB
# 4 ? ? ?

Group ABB Key

(SC751+28)

 The digit of Bin No. depends on the system setting (0-9 <Only Group ABB> / 00-99 / 000-999).
 Telephone Numbers are pre-registered to the system.
 System setting is necessary for Group ABB function. Ask your NEC Authorized Supplier for the details.
 When you assign the Common ABB Key on the Programmable Function Key, “Press HOLD” is required
after dialing the Function Code 27.

◼ One-Touch / DSS Call

On-Hook One-Touch / DSS Key

Condition

(SC751+01)

 Telephone / Extension number should be pre-registered to a One-Touch / DSS Key.

 Trunk Access Code should be added in front of the Telephone Number.

7
If your call doesn’t go through…
◼ Set Camp On / Callback

Camp On Wait without

7 5 0 hanging up

Hear Busy Tone Camp On Key

or No Answer Wait for the
Callback
(SC751+35)
System to call
you back
2-8 TUE 3:03PM
Busy 216
MW Camp Barg

During calling (No Answer) : Press “More” to find “Camp”

 Camp On Intercom Call - When you hear ringing, wait for the called party to answer.
Outside Call - When you hear Dial Tone, begin telephone number dialing.
 Callback Intercom Call - When your terminal starts the ringing, lift handset and wait for the called party
to answer.
Outside Call - When your terminal starts the ringing, lift handset, hear Dial Tone, and begin
telephone number dialing.
 This function is applicable in case all trunks are busy condition (not applicable for dialed outside party
busy).

◼ Cancel Camp On / Callback

7 7 0

(Camp On)

◼ Repeat Dialing <Outside Call Only>

Repeat Dial Key

(SC751+29)
Hear Busy Tone
or No Answer

LINE 03 LINE 03 LINE 03

Park Trf More Conf Save Time More Rpt More

 When the Repeat Dialing is set, Repeat Dial Key flashes and the system automatically and periodically
redials a call. Repeat duration is programmable. Ask your NEC Authorized Supplier for the details.
 You should lift the handset when the called party answers.
 Press flashing Repeat Dial Key to cancel.

8
If your call doesn’t go through…
◼ Set a Message Waiting

Hear Busy Tone MW Key

or No Answer

(SC751+38)

2-8 TUE 3:03PM

MW

 When you set a MW, the called party’s Indicator starts to flash, and your Indicator is lit Red.

◼ Answer a Message Waiting (Your terminal’s Indicator is flashing Red)

On-Hook
Condition Help
Check & Answer 0

Quick Answer 0

MW Key

(SC751+38)

 When you answer a MW, the Indicator automatically goes off when the called party answers.
 If multiple message are in queue, you can select the desired party by pressing Up key after dialing ” , 0”.

◼ Cancel Message Waiting

Extension Number
Individual
Cancel 7 7 1 ? ? ?
(originated extension)

All Cancel
(at any extension) 7 7 3

9
Answering Calls
◼ Answering an Outside Call

Trunk Key
Ringing Non-Ringing
Extension Extension
(Flashing)
Ringing

Speaker

 Confirm the status of Mute Key if you want to answer by Handsfree (Mute On : LED On, Mute Off : LED
Off).

◼ Answering an Intercom Call

Signal Mode Voice Mode

Extension Extension
Ringing Voice

Speaker Speak toward

your terminal

 Intercom Call Mode (Signal or Voice) can be set at your terminal by :

“Signal” : Speaker -> 723 “Voice” : Speaker -> 721
 Confirm the status of Mute Key if you want to answer by Handsfree. (Mute On : LED On, Mute Off : LED
Off)

◼ Picking up a Call for other Extensions

Speaker
In same
Group
#

Call Pickup Key

(SC751+24)

Speaker
In other
Group
7 6 9

Call Pickup for other

Group Key

(SC751+25)

Extension Number
Speaker
Specified
Extension
? ? ?

 System setting is necessary to create a Call Pickup Group. Ask your NEC Authorized Supplier for the
details.
 Call Pickup operations are available using Soft Key operation.

10
Hold / Transferring Calls
◼ Holding a Call / Retrieving a Held Call

Hold Retrieve Trunk Key

Outside
Call
(Flashing)
Hold
Hold
Intercom
Talking Call
(Flashing)

 When on an Intercom, the call is held as “Exclusive Hold” on your terminal.

 This operation puts your outside call on System Hold. Other extension users can take the call off Hold.

◼ Holding a Call Exclusively

Hold Retrieve Trunk Key

Outside
Call
Exclusive Hold Key (Flashing)

Hold
(SC751+45) Intercom
Talking Call
(Flashing)

 This operation puts your outside call on Exclusive Hold. Other extension users can not take the call off Hold.

◼ Retrieve a Held Outside Call

Trunk Number you want to retrieve
Speaker
6 7 2 ? ? ?

 Ask your NEC Authorized Supplier for the details about your Trunk Number dialing digits.

◼ Transferring a Call to the other Extension

Extension Number
Hold
? ? ?

Talking Announce

Transfer

2-8 TUE 3:03PM

Calling 300
Trf More

 If your terminal has DSS/One-Touch key, just press it instead of “HOLD” and “Extension Number” dialing.

11
For more Convenient Use…
◼ Do Not Disturb (DND)

On-Hook 1 DND : Trunk Incoming Call

Condition DND

2 DND : Intercom Incoming Call

3 DND : Trunk & Intercom Incoming Call

4 DND : Transferred (CFW) Call

0 DND : Cancel

 When you set DND function, DND Key is lit and the Internal Dial Tone pattern changes.

◼ Conference
Extension Number

2-8 TUE 3:03PM ? ? ?

Conf Telephone Number

Trunk Key
Talking ? ?

Repeat for 2-8 TUE 3:03PM

additional parties
Add Rls

Talking

CONF

Begin Dir

Start
Conference

 You can repeat this operation to add more parties.

 You may be able to have up to 16 parties (including your terminal). You may need to adjust the volume
level due to the environment where calls are placed. Ask your NEC Authorized Supplier for the details.

12
For more Convenient Use…
◼ Call Forwarding / Follow Me
When you set Call Forward / Follow Me, the destination extension is displayed on the LCD and the Internal
Dial Tone pattern is changed. (Call Forward / Follow Me can be set using a Soft Key).

Call Forward Immediate

Set Extension Number
Speaker Speaker
7 4 1 1 ? ? ?

On-Hook Call Forward Cancel

Condition Immediate Key
0
(SC751+10)

Call Forward when Busy

Set Extension Number
Speaker Speaker
7 4 2 1 ? ? ?

On-Hook Call Forward Cancel

Condition when Busy Key
0
(SC751+11)

Call Forward when No Answer

Set Extension Number
Speaker Speaker
7 4 3 1 ? ? ?

On-Hook Call Forward when Cancel

Condition No Answer Key
0
(SC751+12)

Call Forward when Busy / No Answer

Set Extension Number
Speaker Speaker
7 4 4 1 ? ? ?

On-Hook Call Forward when Cancel

Condition Busy / No Ans Key
0
(SC751+13)

13
For more Convenient Use…
◼ Call Forwarding / Follow Me (Cont’d)

Call Forward Both Ring

Set Extension Number
Speaker Speaker
7 4 5 1 ? ? ?

On-Hook Call Forward Cancel

Condition Both Ring Key
0
(SC751+14)

Call Forward Follow Me

Set Extension Number
Speaker Speaker
7 4 6 1 ? ? ?

On-Hook Call Forward Cancel

Condition Follow Me Key
0
(SC751+15)

14
Soft Keys Operation
◼ “Menu” Soft Key
The following table shows the menu structure of “Menu” Soft Key. You can reach the desired feature using
the following operation.

2-8 TUE 3:03PM

200
Menu Dir VM:00 CL:00 Prev Next Select Exit Prev Next Select Back

It is possible to search the desired feature by pressing Cursor the Keys (Up / Down / Right / Left) several
times instead of “Prev” or “Next” Soft Keys, or it’s possible to access the desired feature directly by dialing
the 2 digit Menu Code after pressing the “Menu” Soft Key.

Item Menu Code Next Operation after pressing the “Select”

10 : Volume 11 : Ring Press “Down” or “Up” to adjust the selected option.

Preference 12 : Off-Hook Ring
20 : Display 21 : Contrast Press “Down” or “Up” to adjust the selected option.
Preference 22 : Min Brightness
23 : Max Brightness
30 : Feature 31 : Voice Announce For the selected option, press “On” (enable) or
Preference 32 : Handsfree Reply “Off” (disable).
33 : Auto Call Timer
34 : Preview Dial
35 : Illuminated Dialpad
36 : Auto Call Screening
37 : Incoming Page
38 : Ringing Line Preference
39 : Auto Backlit
40 : Ring 41 : Intercom Press “<<” or “>>” to select and save option.
Preference 42 : Line Keys
43 : Each Line Keys
50 : Key 51 : Feature Keys Press “<<” or “>>” to select and save option.
Assignment 52 : Primeline Key
60 : Call 61 : Immediate Press “Set” or “Cancel”, enter the destination and
Forwarding 62 : Ring No Ans select option to save.
63 : Busy No Ans
64 : Call Forward AME
65 : Display Message
66 : Follow Me
67 : Both Ring
70 : Speed Dial 71 : Personal Speed Dial Enter Bin number and Phone number, Name and
72 : Company Speed Dial save.
80 : Name and 81 : Extension Name For Name, enter the name using Alphanumeric
Language 82 : Display Language Characters, For Language, press “<<” or “>>” to
select and save.
90 : Option 91 : Headset Mode For Headset option, press “On” (enable) or “Off”
Preference 92 : Headset Voice Announce (disable).
93 : System Information For System / VoIPDB information (IP Address, MAC
94 : VoIPDB Information Address), press “Select”. For Auto Backlit, select
95 : Auto Backlit (Threshold) threshold option to save.
96 : IP Address Information
97 : IP Phone log off
98 : Change login password
00 : Admin 01 : Time For Time, Date and Extension Name, enter the
02 : Date Time, Date and Extension Number and Name to
03 : Extension Name save. For Clear All Call Fwd, press “Yes”.
04 : Clear All Call Fwd
05 : System Night Key Mode

15
Soft Keys Operation
◼ “Dir” Soft Key
You can activate the Directory Dialing feature by pressing the “Dir” Soft Key.
2-8 TUE 3:03PM Search 1/90
200 _ Refer to Page 6
Menu Dir VM:00 CL:00 ABC Ltd “Directory Dialing”

◼ “VM” Soft Key (Option)

The Number of new messages in your mailbox is displayed on the “VM” Soft Key; you can access your
mailbox by pressing this key.
2-8 TUE 3:03PM
200 Number of New Left Messages
Menu Dir VM:03 CL:00

Press “More” to switch Press “More” to switch

Vmail – Mailbox:200 Vmail – Mailbox:200 Vmail – Mailbox:200

Msgs New: 3 Arch: 1 Msgs New: 3 Arch: 1 Msgs New: 3 Arch: 1
Lstn Greet LvMsg More> Setup RcNam More> Page List Exit More>

Soft Key Feature Next Operation after pressing Soft Key

Indication
Lstn Listen to Left Messages Press “Next” to play next message, press “Rplay” to repeat
played message, press “Del” to delete played message.
Press “More” for other Mailbox features.
Greet Mailbox Greeting Press one of “Gr1” / “Gr2” / “Gr3” to choose the desired
personal greeting message, and press “Lstn” (Listen) /
“Rec” (Record) / “Del” (Delete) to maintain it.
LvMsg Leave Message Start message recording and press “Done” to complete it.
Dial extension number you want to send this message and
press “Send”.
Setup Mailbox Option Menu Press “Code” (Security Code) / “Notfy” (Message
Notification) / “CallH” (Call Handling Option) / “ATime”
(Auto Time Stamp) to maintain each mailbox option.
RcNam Name Menu Press “Lstn” (Listen) / “Rec” (Record) / “Del” (Delete) to
maintain the Mailbox Name.
Page Page Message Menu Press “Lstn” (Listen) / “Rec” (Record) / “Del” (Delete) to
maintain the Paging Message.
List Message List Press “All” / “New” / “Arch” to set the message listen mode
(message list) which you want to listen.
Exit Exit VM Menu ---

16
Soft Keys Operation
◼ “CL” Soft Key
Number of new unanswered calls is displayed on the “CL” Soft Key; you can access your Caller-ID List by
pressing this key.

2-8 TUE 3:03PM

Check List
Soft Key Feature Next Operation after
Menu Dir VM:00 CL:02
Indication pressing Soft Key
All All Incoming Calls List See below
Unan Unanswered Calls List See below
Del Delete List Press “Yes” to delete all
Total:05 New:02 Caller-ID List. (or press
Unans:03 Ans:02 “No” to cancel)
All Unan Del Exit
Exit Exit from Summary ---

Press
“More” Press “VOL Up /
01: 2142622999 01: 2142622999
2-6 13:19
to switch
2-6 13:19 Down” Keys to
Call Store Del More Edit Back More select the
desired number.

Soft Key Feature Next Operation after pressing Soft Key

Indication
Call Call to displayed number Lift the handset to talk when the destination answered.
Store Store displayed number Press “STA” (Personal Speed Dial) or “Abb” (Common
Abbreviated Dial), and dial Bin Number to store the
displayed number with name. (Press Hold Key to save.)
Del Delete displayed number Next received Caller-ID shall be automatically displayed,
and continue the Caller-ID Soft Key operation.
Edit Edit displayed number Press “<-“ or “->” to change the cursor position, press “DEL”
to delete a digit, and dial new digit. (Press Hold Key to
save.) Press “CNCL” to cancel Edit Mode.
Back Return to Summary Continue the Caller-ID Soft Key operation.

17
Soft Keys Operation
◼ Soft Key Operations during Off-Hook condition
When you press the Speaker Key or lift the handset you will see the following Soft Keys.

Press
“More”
2-8 TUE 3:03PM 2-8 TUE 3:03PM
to switch
Dir Page Pkup More VM:00 Barg Save More

Soft Key Feature Next Operation after pressing Soft Key

Indication
Dir Directory Dialing Refer to Page 6 for Directory Dialing operation.
Page Paging Press “InPg” (Internal Paging) or “ExPg” (External Paging), and
dial the Group/Zone number to page.
Pkup Call Pickup Press “Pers” for Extension Call Pickup.
Press “ExPg” for External Paging pickup.
Press “InPg” for Internal Paging pickup.
VM:00 Mailbox Access Refer to Page 16 (VM Soft Key).
Barg Barge-In Dial the target extension number to barge in.
Save Saved Number Dial Saved number is dialed automatically. Wait for answer.

◼ Soft Key Operations during Intercom Calling

During Intercom calling (called party does not answer yet) you will see the following Soft Keys.

Press
2-8 TUE 3:03PM “More” 2-8 TUE 3:03PM
Calling 216 to switch Calling 216
MW Voice Rls More VMsg Camp More

Soft Key Feature Next Operation after pressing Soft Key

Indication
MW Message Waiting Message Waiting is set. Hang up to finish.
Voice Intercom Call Mode Switching Signal -> Voice : Start to talk after beep tone.
(Signal) (Signal / Voice) Voice -> Signal : Wait for called party answer.
Press “Voice” (or “Signal”) again to switch Call Mode, if
necessary.
Rls Hang Up ---
VMsg Leave a Message (In-Mail) Start recording your message.
(Option)
Camp Camp On / Callback Camp On
Wait for the system to call you back without hanging up.
Callback
Hang up and wait for the system to call you back.

18
Soft Keys Operation
◼ Soft Key Operations after establishing an Intercom Call
After establishing an Intercom call, access following feature using Soft Keys.

2-8 TUE 3:03PM Soft Key Next Operation after pressing

Talking to 216 Feature
Indication Soft Key
Conf
Conf Conference Dial the desired extension number,
or seize an idle trunk and place a
call to establish a conference.
Press “Add” to invite the other
Refer to Page 12 party, or press “Add” and “Begin”
“Conference” to start a conference. Press
“AnHd” to retrieve a held call.

◼ Soft Key Operations during Outside Call

When you seize a trunk for outgoing call, or you answered an incoming call, access following features using
Soft Keys.
(When you seize a Trunk) Soft Key Feature Next Operation after
Indication pressing Soft Key
LINE 03
Lnd Last Number Dialing Last dialed number is
dialed automatically.
Lnd Save Rls Acct
Wait for answer.
Save Saved Number Dialing Saved number is dialed
automatically.
Wait for answer.
After establishing Press
call and pass “More” Rls Hang Up ---
4 seconds to switch Acct Account Code Entry Enter the Account Code.
(Option)

LINE 03 LINE 03 LINE 03

Park Trf More Conf Save Time More Rpt More

Soft Key Feature Next Operation after pressing Soft Key

Indication
Lnd Last Number Dialing Last dialed number is dialed automatically. Wait for answer.
Park Park Hold Press “Sys” (System Park) or “StaP” (Extension Park) to select
type of Park Hold.
Trf Transfer Dial the desired extension number, or seize an idle trunk and
place a call to transfer.
Conf Conference Dial the desired extension number, or seize an idle trunk and
place a call to establish a conference. Press “Add” to invite the
other party, or press “Add” and “Begin” to start a conference.
Press “AnHd” to retrieve a held call.
Save Save dialed Number ---
Time Call Duration Time Press “Time” again to turn off the Call Duration Time indication.
Indication
Rpt Repeat Dialing Repeat Dialing feature is set, and the system automatically
places a call periodically. Wait for answer.

19
Cursor Keys Operation
◼ Menu Structure when PRG15-02-60 is set to Advanced Mode 1
The following table shows the menu structure of the Cursor Keys. You can reach the desired menu by
pressing Navigation Keys (Up / Down / Right / Left) or dial 3 digits for shortcut access after pressing the
“Enter Key” to activate a menu.
Enter Key
Clear/Back
Back to the previous menu.
Main Menu
Exit Exit from this menu mode.

100 : Call History

110 : Missed Call 111 - 11x : Missed Call Data

120 : Received Call 121 - 12x : Received Call Data

130 : Dialed Number 131 - 13x : Dialed Call Data

200 : Contacts

210 : Search Contact 211 - 21x : Name Started from A-Z

220 : New Contact 221 : Save Private Phone Book

222 : Save Common Phone Book

223 : Save Group Phone Book

230 : Edit Contact 231 - 23x : Name Started from A-Z

400 : User Features

410 : Call Voice Mail

420 : Not Used

430 : Paging 431 : Internal Zone

432 : External Zone

440 : Dept.Grp login/out 441 : Join

442 : Withdraw
a

20
Cursor Keys Operation

500 : Phone Setting

520 : Display 521 : Contrast

522 : Minimum Brightness

523 : Maximum Brightness

524 : Backlight Threshold

525 : Auto Backlight

530 : Ring Options 531 : Ringing/ Voice Call

532 : Ringing Volume

533 : Ring Tones

540 : Key Touch Tone

550 : Headset 551 : Headset Ringing Volume

560 : Key Assignment 561 - 56x : Key 1 – Key 24

600 : System Setting

610 : System Time 611 : Edit

612 : Save

613 : Cancel

620 : System Date 621 : Edit

622 : Save

623 : Cancel

800 : Properties
810 : Phone Port Information

820 : System Main Software Version

MAC Address
Hardware Key Code

830 : VoIPDB VoIPDB TYPE

MAC Address
Active/Reserved

840 : IP Address IP Address Information

System xxx.xxx.xxx.xxx
VoIPDB xxx.xxx.xxx.xxx

21
Option : In-Mail (Voice Mail)
Optional hardware and System setting is necessary to use In-Mail (Voice Mail) feature. Ask
your NEC Authorized Supplier for the details.

◼ Log-On to the In-Mail

Voice Mail Pilot Number Your Mailbox Number Security Code (if it is set)
Speaker Main
? ? ? ? ? ? ? ? ? ? Menu

Main Menu

Listen to Messages While listening you can :

L 5

Record Reply Erase Msg Pause/Resume Listening

RE 73 E 3

Have Msg Forwarded Listen to Next Msg Select New Message List
MF 63 L 5 1N 16

Make Call to Sender Backup a Few Seconds Select Saved Message List
MC 62 B 2 1S 17

Get TIme, Date Backup to Beginning Select All Message List

TI 84 BB 22 1A 12

SAve Message Go Ahead a Few Seconds Exit Listen Mode

SA 72 G 4 # #

Record & Send Message While recording you can : Enter mailbox number, then :
RS 77
Pause/Resume Reenter mailbox number
G Mailbox Greeting 4
Erase Recording Send Message
Callers hear your active E 3 # #
greeting (1-3) only if you do
not answer or are busy. If # End Recording #
Auto Attendant DND is ON,
the Auto Attendant does
not ring your phone. Callers
immediately hear your
active greeting. If OFF, the
Auto Attendant will try your
extension.

RN Record Mailbox Name 76

In-Mail will play your

mailbox name in the voice
prompts instead of your
mailbox number.

Mailbox OPtions The mailbox options are :

OP 67
Security Code Auto Time Stamp
S 7 AT 28
TIme and Date
TI 84
Message Notification Exit to Main Menu
N 6 # #

1N Select New Message List 16

1S Select Saved Message List 17

1A Select All Message List 12

EXit Mailbox
X 9

22
Option : In-Mail (Voice Mail)
◼ Call Forward to Voice Mail

Convenient Operation by Function Key

On-Hook Auto-Attendant Key Press “Automated Attendant” Key several times to

Condition change the status. (All Calls -> No Answer -> Busy ->
Busy/No Answer -> Cancel)
(SC751+79 + Ext No.)

Forward All Incoming Calls

Set Voice Mail Pilot Number
Speaker Speaker
7 4 1 1 ? ? ?

On-Hook Call Forward Cancel

Condition Immediate Key
0
(SC751+10)

Forward Incoming Call when Busy

Set Voice Mail Pilot Number
Speaker Speaker
7 4 2 1 ? ? ?

On-Hook Call Forward Cancel

Condition when Busy Key
0
(SC751+11)

Forward Incoming Call when No Answer

Set Voice Mail Pilot Number
Speaker Speaker
7 4 3 1 ? ? ?

On-Hook Call Forward when Cancel

Condition No Answer Key
0
(SC751+12)

Forward Incoming Call when Busy / No Answer

Set Voice Mail Pilot Number
Speaker Speaker
7 4 4 1 ? ? ?

On-Hook Call Forward when Cancel

Condition Busy / No Ans Key
0
(SC751+13)

23
Option : In-Mail (Voice Mail)
◼ Mailbox Greeting

Greeting Greeting No. Return to

Option (1-3) Record Stop REC Main Menu

4 ? 7 # #

Log-On to Recording
the In-Mail
Listen Finish

5 #

Listening
Erase

 Selected Greeting (one of three) becomes active.

◼ Mailbox Security Code

Mailbox Security Code Confirmation Return to

Option (4 digits, using 0-9) (Accept) Main Menu

6 7 7 ? ? ? ? 2 #

Log-On to Delete Security Code

the In-Mail

 Dialed Security Code can be canceled by pressing “4” instead of “2 (Accept)”.

 In case the “In-Mail Advanced Features License (SL-VM-ADVANCE LIC)” is provided, or during Free Trial
period (60 days after new installation), the type of Security Code can be assigned as below.
- Dial 4 digits Security Code followed by “7” : Security Code for all log-on
- Dial 4 digits Security Code followed by “6” : Security Code for remote log-on only
 System Administrator can delete a Mailbox Security Code.

24
Option : In-Mail (Voice Mail)
◼ Listen to Left Messages in your Mailbox

Convenient Operation by Function Key

On-Hook Mailbox Key Security Code (if it is set) Listen

Condition
? ? ? ? 5
(SC751+77 + Ext No.)
Listening

Convenient Operation by Soft Key

On-Hook 2-8 TUE 3:03PM Security Code (if it is set)

Condition 200
Menu Dir VM:03 CL:00
? ? ? ?

Vmail – Mailbox:200
Msgs New: 3 Arch: 1
Lstn Greet LvMsg More>

Listening

Basic Operation without Function Key

Voice Mail Pilot Number Mailbox Number

? ? ? ? ? ?

(Unique Dial
Tone) Security Code (if it is set) Listen

? ? ? ? 5
Listening

25
 Soft Keys
The Soft Keys show the available features for
SL1100
your current activity. Any feature shown at the
bottom of the LCD is available.
IP4WW-12TXH-B TEL
Digital Telephone
IP4WW-24TIXH-B TEL
IP Telephone
Programmable Function Keys Reference Sheet
Flexible Line keys or Feature keys assigned by
the System Administrator.

Flash Key
MAKE A CALL TRANSFER
Press key to finish an outside call and hear the
 Lift the Handset or press Speaker. With a call in progress:
dial tone.
12 Button Digital Tel
 Dial the required number.  Press the Transfer key.
Transfer Key
Allows the extension user to transfer established
(For external calls, dial 9 first)  Dial an extension or external number and
NOTE: announce the call (optional).
calls to another extension.
The access codes are default only, and may  Replace the handset.
Mute (Microphone) Key have been changed for your system. NOTE:
Mute handset or handsfree microphone. LED
LAST NUMBER REDIAL If the called extension is busy or does not
lights when microphone is muted.
answer, press the Flashing key to return to your
 Without lifting handset, press the REDIAL caller. If the extension does not accept the call,
DND (Do Not Disturb) Key button.
ask them to hang up and your call is returned.
Set up a Do Not Disturb if pressed during a call.
 Press the Cursor key left/right to search
Clear/Back Key the required number. CONFERENCE
Press this key to cancel the current action or  Press the Speaker key or lift the handset With a call in progress (internal or external)
delete a character. to initiate the call.  Press the Conf soft key.
Cursor Key HOLD  Dial an internal or external number.
Access various features with simple operation. Ask the caller to please hold:
24 Button IP Tel  When the third party answers, press the
 Press the Hold key – held key flashes. Add soft key.
FUNCTION KEYS
 You may replace handset if you wish.  Press the Begin soft key to begin the
Call Indicator Lamp To retrieve a call: Conference.
This lamp flashes fast when a call is ringing, or  A three way conference is now
 Lift the handset.
flashes slower when a message has been left. established.
 Press the flashing line.
Alphanumeric Display NOTE:
NOTE:
The LCD has 3 lines, 24 characters with Any party may exit the conference by hanging
For exclusive hold – press Feature + Hold. up. The two parties will remain connected, as
backlight.
VOICECALL long as one of the remaining parties is internal.
Exit Speaker Allows a user to intercom other digital handsets.
Exit any screen and return the display to “Time Controls built-in speaker, which can be used for
and Date”.  Lift the handset and dial extension
Hands Free Dialing/Monitoring. LED on key
number.
lights when key is active.
Help Key
 Press Voice soft key and speak over the
Explanations of Programmable Keys can be Hold intercom.
called up on the LCD by pressing and holding Press this key to place an internal or external
the Help key plus a programmable key. call on hold.

NDA-31528
Issue 1.0
 To Cancel:
ANSWER A SECOND CALL CALL PICK UP DISPLAY
Answer Hold allows a multiline terminal user to  Lift the handset and dial 741. To answer a ringing extension in your To adjust the display:
press the flashing Answer Key to answer an  Dial 0 to cancel. group:
 Press the Menu key (Center Cursor Key).
incoming ringing call or a Camp-On call. When
 Replace the handset  Lift the handset and dial  #.  Dial 21 on the dial pad
the multiline terminal user is already answering
NOTE: For answering ringing extensions not in
a call, the first call is automatically placed on  Press the Select soft key
The access codes are default only, and may your group:
hold.
have been changed for your system.  Lift the handset, dial 768 plus ringing  Use the cursor bottom up or down to
 Receive a CO/DID/DIL incoming ring, the adjust the display contrast.
extension number.
Answer key flashes. CALL FORWARD NO ANSWER
NOTE:  When finished press the Speaker key.
 Press Answer to access the new call, the Forwards calls only after the call forward no
answer timer expires. The access codes are default only, and may
Answer LED goes out and the original call SPEAKER/RECEIVER VOLUME
have been changed for your system.
is put on hold. To Set: To adjust the Speaker/Receiver volume:
 If additional calls are received, press  Lift the handset and dial the Call Forward PROGRAMMING SPEED NUMBERS Press the Cursor button up or down during
Answer to place the current call on hold No Access code 743. To store a Speed Dial number (display conversation.
and connect to the next call as long as telephones only):
 Dial 1 to set. RINGER VOLUME
Call Appearance Keys and/or CO line  Press Speaker.
 Dial the destination number. To adjust the ringer volume:
keys are available.
 Dial 753 (for system). Press the Cursor button up or down during
 Replace the handset.
CALLBACK  Dial the speed dial bin (000 ~ 899). ringing.
To Cancel:
If you dial a busy extension:
NOTE: SHORTCUT MENU
 Dial # and hang up.  Lift the handset and dial 743.
Bins 000 ~ 899 are assigned by default and The user can access the shortcut menu by
 Replace the handset.  Dial 0 to cancel. these values can be changed via system pressing the Enter key (center cursor button).
During this time you may make and receive  Replace the handset. programming.
calls. NOTE:  Dial telephone number you want to store
 When both extensions are free, your The access codes are default only, and may (up to 24 digits).
phone will ring. have been changed for your system.  Press Hold.
 Lift the handset and the other extension CALL FORWARD BUSY  If desired, enter name using dial pad.
will ring. Forwards calls when your extension is busy.
 Press Hold.
To Cancel: To Set:
 Press Speaker to hang up.
 Lift the handset and dial access code  Lift the handset dial 742.
To dial a System Speed Dial number:
770.
 Dial 1 to set.
 Without lifting the handset, press the
NOTE:
The access codes are default only, and may
 Dial the destination number. Directory key (Bottom Cursor key).
have been changed for your system.  Replace the handset.  Press the Cursor button up or down to
To Cancel: search for the required number.
CALL FORWARD – ALL
Forwards all calls immediately.  Lift the handset and dial 742.  Go Off-hook to dial.
NOTE:
To Set:  Dial 0 to cancel.
The access codes are default only, and may
 Lift the handset and dial the Call Forward  Replace the handset. have been changed for your system.
All Access code 741. NOTE:
 Dial 1 to set. The access codes are default only, and may
have been changed for your system.
 Dial the destination number.
 Replace the handset.

NDA-31528
Issue 1.0