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Hardware Failures

The document presents common solutions to hardware and software failures in computers. Among the most common hardware failures are problems with the power supply, hard drive, RAM and video card. Software glitches include slow PC, system crashes, and black screen on startup. Most problems can be solved by optimizing the system, installing antivirus and performing tests and changes to hardware such as memory and power supply.
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0% found this document useful (0 votes)
32 views10 pages

Hardware Failures

The document presents common solutions to hardware and software failures in computers. Among the most common hardware failures are problems with the power supply, hard drive, RAM and video card. Software glitches include slow PC, system crashes, and black screen on startup. Most problems can be solved by optimizing the system, installing antivirus and performing tests and changes to hardware such as memory and power supply.
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOCX, PDF, TXT or read online on Scribd
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HARDWARE FAILURES. SOLUTIONS.

PC FAILURES. A. Check the operation of the


The computer automatically restarts or source, power cable, reader light and
shuts down. floppy drive.
B. Install antivirus.
C. Keep the inside of the cabinet
clean.
D. Check if the power source is well
connected.
E. Change power source.
HARD DRIVE FAILURES. A. In this case there is no solution,
A continuous metallic noise is heard just replace it with another hard drive.
coming from inside Cause (This refers B. Perform a general diagnosis of the
to the reader-writing heads having hard drive with some software to repair
landed on the surface of the platters) bad sectors. (Recommended
software).

MEMORY FAILURES. A. Vaccinate your computer, install an


Sends an error message of insufficient antivirus and keep it updated.
memory to work with. B. Clean the memory, as it must have
dust and/or static.
MOTHERBOAR FAILURES.
A. The battery that maintains the BIOS A. Change the battery with a new
information runs out. one.
B. Problems with a capacitor or
overload capacitor. B. Remove with a soldering iron and
replace.

VIDEO CARD FAILURES.


A. The cable pins are damaged or A. Replace or repair the cable.
bent. B. Remove and replace the video
B. That the video card is incorrectly card.
installed. C. Remove a card and if it gives a
C. By having more than one video card signal, there is a conflict.
because it creates conflicts.
MICROPROCESSOR FAILURES.
A. Incorrect installation of the heatsink. A. Properly install the heatsink.
B. Incorrect installation on the motherboard. B. Correctly place the microprocessor
on the motherboard.

POWER SUPPLY FAILURES. A. Check if it is well connected to the


A. The fountain does not turn on. power source and if the cable is good.
B. Only turn on the heat exhaust fan (fan). B. Test the voltages with a tester
according to the manufacturer's
specifications, not being greater than
12v.
CPU FAILURES. A. Change of RAM Memory.
The CPU turns on but there is no video B. Check motherboard connectors.
(The black screen).

VIDEO FAILURE. A. Video card review.


The video is stunned . B. Change of RAM Memory.
C. CPU temperature check.

PIXELED VIDEO FAILURE. A. Change of RAM Memory.


Pixelated Video. B. Video Card Check.
C. Service Type A,B,C.

CPU FAILURE WHEN IT DOES NOT A. Change of power supply or


POWER ON. motherboard.
The CPU no longer turns on.
RAM MEMORY FAILURES. A. Swap the memory to another slot
It clearly specifies that the memory is or if you have two, swap them between
damaged. them.
B. You can also test them
independently and thus rule out that
any of them are damaged.
C. If you have changed or updated the
memory modules, try to return to their
previous state before inserting the
RAM
MOUSE FAILURES (MOUSE). A. If the mouse does not appear on
The mouse does not respond. the screen or you have scrolling
problems... Go to start <settings
<control panel <mouse. The indicators
that appear throughout the window will
allow you to control the mouse
functions. If the configuration is correct,
verify that the mouse is properly
connected to the PC.
FAN FAILURES. A. Check the ventilation well if it is
The fan does not rotate properly. correctly installed.
B. Check if the fan is not too hot.

HORN FAILURES. A. Connect the speakers well.


The horn cannot be heard. B. Check carefully to see if the speakers
still work .
FAILURES IN THE HEADPHONES. A. Connect well to the CPU.
It doesn't sound good anymore. B. Check if they work before using it.

ROM MEMORY FAILURES. A. Change it for a new one.


It no longer stores the information.

MOST COMMON FAULTS IN SOFTWARE


1.-Failure

Windows takes a long time to start and close.

Solution.

 Optimization of startup programs.

 Software cleaning (viruses, spyware, pop ups, etc.)

 Give it good maintenance.


2.-Failure

The computer has become slow.

Solution .

 Cleaning software viruses, spyware, etc.

 Repair or change hard drive.

 Recovery of damaged sectors.


 3.-Failure

 Many popup windows (advertising) when browsing the internet.

Solution.

 Change internet browser.


 You must deactivate all extensions.

 Close tabs and open new ones.

4.-Failure

Unexpected system shutdowns

Solution.

 Operating system and hard drive optimization.

 Software cleanup.

5.-Failure

PC restarts or shuts down by itself

.Solution.

 Change of power source

 Software Cleanup

 Cleaning Windows Startup Programs.

6.-Failure

CPU turns on but no video (black screen)

Solution .

 Change of RAM memory.

 Check motherboard connectors.


7.-Failure

When you turn it on, it sends a message that Windows closed unexpectedly and
gives several options, but if you choose the one, you return to the same screen
with the same options.

Solution.

 System recovery.

 Installation and conflagration of operating system.

8.-Failure

Black screen with the following legend or similar: Invalid/no system disk error.
Solution.

 Hard drive change.

 System recovery.

 Installation and system conflagration.

 Review of bus connections.


9.-Failure

The CPU no longer turns on

Solution

 Change of power supply or motherboard.

 You can check the power cables that go to the cabinet, see that they are tight and
make contact.

 Take it to a computer equipment support and maintenance technician.

10.-Failure

The video is stunned.

Solution.

 Video card review.

 Change of RAM memory.

 CPU temperature check.

11.-Failure

Pixelated video.

Solution .

 RAM memory change

 Video card review.


12.-Failure

Loss of information and/or damaged files.

Solution .

 Optimize hard drive and operating system.

 Hard drive change.

 Software cleanup.

13.-Failure

The video appears yellow, blue or green.

Solution .

 Review of monitor connectors.

 try removing and reconnecting the VGA cable. the blue one if the problem persists
try replacing the VGA cable...

 take it to a specialist in support and maintenance of computer equipment.

14. failure
The computer freezes.

Solution.

 create an emergency boot disk.

 then go to start/settings/control panel and select add/remove programs.from boot


disk.click create disk.

 Then, check the manufacturer's website to download a new driver.


15.-failure
The home page or search engine changed itself.

Solution.

 Update drivers.

 Run a diagnostic program.

16.-failure
An application does not work.

Solution.

 Re-installing the program that is malfunctioning.

 If the problem is with Windows, it would be advisable not to format but to repair
WINDOWS.

 If we notice that the problem may come from RAM, we can add more virtual
memory to the PC and thus optimize its performance.

17.-failure
Error screens appear, programs are flagged and closed.

Solution.


 Check if the program is compatible with the operating system.

 Check how many bits the PC works at to install programs.

 Check how much capacity the hard drive has.

18.-failure
The system stops after installing a program.
Solution.

 Click StartCollapse this imageExpand this image, and type the name of the program
in the Start Search box.

 In the Programs list, right-click the program you are troubleshooting, and then click
Properties.

 On the Compatibility tab, click to select the Disable desktop layout check box.

19.-failure
Does not produce sound.

Solution.

 GO to Control Panel Sound Devices

 Audio tab

 When you start the PC, Windows will recognize the Driver, select Default Device
and change it to your Sound Driver, do the same with Sound Recording, and apply
it.

 Then in the Volume tab, check to put an icon on the toolbar, something like this.

 Apply and that's it, they have returned the sound to the PC.

20.-failure
It shows a blue screen.

Solution.
 Restart the system

 When starting up again press the “F8 key” before the


 Windows screen.

 This will display the advanced options in the form of a list, where you will have to
choose the
 “Safe Mode” option

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