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Well Come To Well Come To: Computer Training

This document provides an outline for computer training classes which cover introduction to computer hardware and software, computer maintenance including assembling, disassembling and troubleshooting, and identifying and fixing problems. The training will teach how to gather information, identify hardware versus software issues, and use a six step process to fix issues.

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Tekalegn Balcha
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52 views17 pages

Well Come To Well Come To: Computer Training

This document provides an outline for computer training classes which cover introduction to computer hardware and software, computer maintenance including assembling, disassembling and troubleshooting, and identifying and fixing problems. The training will teach how to gather information, identify hardware versus software issues, and use a six step process to fix issues.

Uploaded by

Tekalegn Balcha
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 17

Well come to

Computer training

1
Computer training

Class one

2
Outline
Day one class
Introduction of Computer
 Software
 Hardware
Computer maintenance
 Assemble and disassemble computer
 Troubleshot hardware and software problem
Day two class
Practice

3
Introduction
What is computer?
An electronic machine that can be programmed to accept data
(input), and process it into useful information (output).
Two component:
Software
 Application software
 System software
Hardware

4
Computer Hardware parts

 Case  Keyboard/mouse
 Power switch  Network card
 Reset switch  Modem
 Hard drive  Sound card
 Floppy  Video card
 CD/DVD  RAM
 Port  Motherboard
 Cables  Fan

5
6
Computer Maintenance

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1. Gathering information
Information can be gathered

From the computer


 Clearly understand what it tells you

 And what it shows you

From the owner of the computer


 By asking questions

And then Identify the problem

8
1. Gathering information
What types of question you have to ask

1. For what purpose you are using this PC ?


2. Have you plugged new hardware device recently ?
3. What types of software you have installed recently ?
4. When was this problem happened ?
5. what you have seen before this problem happened ?
6. And other additional question depending on the situation

9
How to identify the problem
 Is it software or hardware problem ?
 Is the PC slows down
 Is the system start ?

 If hardware what hardware is the cause ?


RAM ,CPU, Hard drive , Display system, Power supply,
sound and etc.

 If software what software is infected ?


The operating system or application software ?
10
Symptoms and their cause
Hardware problem symptoms
1. The mouse may not move in the correct way due to dust. [Doesn’t work
properly]
cause : mouse problem
solution : Clean the mouse
2. Both the power supply and fan work Properly but the system shows a
blank screen.
cause : CPU failure
solution : replace the CPU
3. The system displays blank screen with a long [multiple] beep
sounds.
cause : RAM failure
solution : reinstall the RAM ,=> change the slot, => or replace
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Symptoms and their cause
Hardware problem symptoms
4. A PC accidentally reboots or shutdown
cause : power system failure
solution : check the power cable, => properly install the power supply,=> replace
5. Some systems show 1700-1799 error code on the screen during the POST
routine.
cause : Hard disk failure
solution : defrag the hard disk,=> uninstall for 30 minute => replace
6. When the system turns on, it sounds a single beep and shows the disk
activity but the display is blank.
cause : Monitor problem
solution : check the power cable ,=> check VGA cable, => or replace cable
12
Symptoms and their cause
Software problem symptoms
1. The computer is busy and don’t quickly respond for an instruction
from user.
cause : virus, spyware, Trojan
solution : update window defender,=> install good antivirus
2. The hard drive is fragmented and files are scattered .
cause : hard disk problem
solution : disk defragment ,=> disk clean up
3. Applications and files take longer to open or respond.
cause : multiple user accounts access
solution : properly manage the users and file

13
2. Disassembling computer
1. Unplug any external cable
2. Open the case.
=> ways to open depends on the model of the PC
3. Uninstall the power supply.
4. Uninstall internal drives.
5. Uninstall adapter cards.
6. Unplug the components to the motherboard and uninstall
the motherboard.
=> CPU, RAM, Heat Sink and etc.

14
3. Fixing the problems
For Hardware problem
 Always prefer the cheapest option
 Perform only one fix at a time

For Software problem


 Use hands on shelf method (HOS)
 Use software to fix

15
4. Assembling computer
1. Install the components to the motherboard and install the
motherboard.
=> CPU, RAM, Heat Sink and etc.
2. Install adapter cards.
=> NIC, VGA, TV card and etc.
3. Install internal drives.
=> install the HDD.
4. Install the power supply.
5. Close the case.
6. Plug any external cable
=> Mouse, keyboard, and etc.
16
Summary
when fixing use the following six quick steps
I. Gather information

II. Check the power and cable connection


III. Check if the error is user error
IV. Restart the computer
V. Identify the problem software or hardware
VI. Find out the problem and solve it

17

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