A Bad manners?

G obligation and prot have to, m

1 VOCABULARY phone language S

a @4.1 Listen and match what you hear
fothe sentences.
e's dialling
a number.
member whose phone
-
went off
31

S 5 4
>

She’s texting (messaging) a friend.

e e e
“TIOoTMmMOoOO®

He's just hung up.

She’s choosing a new ringtone.
He's calling back
She’s left a message on his voicemail
The line’s engaged (busy).
She’s swiping through photos.
His phone went off in the middle of a
meeting.
J She needs to talk to a helpline, but
they've put her on hold.
K He was cut off in the middle of
conversation.

b @4.2 Listen and check. Practise saying

the sentences. At the National Music Auditorium in Madrid, Wednesday’s performance
of Handel's Messiah was interrupted by a mobile phone going off in a
¢ Askand answer the questions with a row close to the stage, during the aria He was despised. Conductor
partner. William Christie stopped the performance, turned, pointed at the
1 What phone network do you use? Are you phone owner, and shouted, ‘Out! You have just ruined one of the most
happy with them? beautiful passages of one of the most beautiful works ever written”
2 Do you have a monthly contract, or are The phone owner got up and quickly left the hall.
you ‘pay as you go'?
3 Have you ever sent a text message to the Comments
wrong person? ®® danny 23 December 14.50
4 Have you ever hung up on someone? Good for him. It’s time people protested against this kind of behaviour.
If people can't live without their phones for two hours, "they shouldn't
5 What do you do if you're put on hold for a
go to concerts. We need a new rule for concert halls and theatres:
long time? 2you have to leave your phone, or any other device, in the cloakroom,
é Do you make many calls, or do you prefer similar to the way you have to check in most bags and backpacks in
messaging? museums. And the same for the cinemal
7 Has your phone ever
o gone " off at a REPLY cassie 23 December 17.30
bad moment, e.g. in the cinema orat a Great idea. | would also add another rule: if you are caught with a w
concert? mobile device in the auditorium, *you must immediately pay a fine!
REPLY anton 23 December 19.43
2 GRAMMAR obligation and If you ban mobile phones from concerts, you'll lose a lot of the ‘
Vs audience. There are people who have work phones, and their
prOhI bition companies tell them *they mustn’t give their phones to anyone,
because of company IT policies.
a 4.3 Listen to part of a concert
RrepLY kasia 24 December 0116
by viola player Lukas Kmit. What
I think all concert halls Sshould block mobile phone reception.
happened? What did he do? Reception could be available until right before the concert begins,
during the interval, and immediately after it finishes.
b Read an article about an
repLy marcel 24 December 07.08
incident in a concert and the
Blocking reception wouldn't solve the problem. Often when mobiles
comments that people go off, it’s an alarm that the owner has forgotten was on, which
sent in. Which comments ¢doesn't have to have reception to go off.
do you agree with?
Adapted from slippeddisc.com, ical music website
Read the comments again. Match the y \
highlighted phrases to their meaning. ( ——
A Thisisn't necessary.
B Don't do this. Itisn't allowed / | 13 annoying things
permitted. . .
€ Itsnecessary or compulsory to people do with their phones
do this. R _
D It's a good idea to do this.
E It'sabad idea to do this |
@ p.138 Grammar Bank 4A

Can you think of a situation when...?

* you have to switch off your phone
* you shouldn't use your phone
* you mustn't use your phone, but you don't
have to switch it off

PRONUNCIATION
silent consonants
Look at the words in the list. They all
have a silent consonant or consonants.
With a partner, cross out the silent
letters.

calm design dishonest doubt foreign

half hour island knowledge listen
mustn't ought rhythm should talk
walk whole wrong
* take selfies all the time and post them online
@4.8 Listen and check.
« talk loudly on their phones on public transport
Practise saying the sentences. * put their phones on the table in front of them in a restaurant,
1 We walked round the whole island. in a café, or in your house
2 You mustn't talk — just listen. * play noisy games on their phones
3 Everyone should learn a foreign language * send or receive messages in the cinema
4 The taxi ought to be here in half an hour. « text while they're doing other things, e.g. talking to someone
else, or walking in the street
SPEAKING * tweet about everything, from what they had for breakfast to
what time they went to bed
Look at the list of annoying things « keep posting photos of their babies and small children
people do with their phones. Work in « listen to music with headphones, but with the volume so
small groups. For each thing, answer loud that other people can hear it
questions 1-3.
* take photos of everything they eat
1 Do you know people who do this? Do you + video or photograph every single event they go to and every
ever do it?
minute of their holiday
2 Does it annoy you, or do you think it's OK?
3 Ifit annoys you, what do you think these * post a message to you on your birthday, but never get in
people should / shouldn’t do? touch during the rest of the year
* swipe through all your other photos when you are showing
them just one
<
w
5 READING
a In pairs, answer the questions. b Read the article once. Were your answers the
When shouldn’t you greet someone with a kiss? same as the advice Debrett's gives?
What shouldn’t you do on public transport?
¢ Read the article again and look at the highlighted
Should you recline your seat on an aeroplane?
swn

phrases. Try to explain them in your own words.

When should you give up your seat on public
transport? d Do you agree with the advice? Do you think
5 Should you ever start eating before everyone is Debrett’s reasons are good ones?
served?

DEBRETT'S
Debrett’s has given us a preview of its latest guide to good
manners, which answers some of the questions that most
trouble the British public today.

SOCIAL GREETING: KISSING

GUIDE TO MODERN DILEMMAS Many people are unclear on the subject of social kissing.
Debrett’s advice is that kissing is not appropriate in
many professional situations. On the whole, it should
ebrett’s is a British publisher which specializes
only be used among friends, but not on a first meeting.
in books about modern manners. For nearly An air kiss, without contact, may seem rude or
100 years, Debrett’s Handbook has advised
impersonal, so very slight contact is best, but no sound
the British public on social etiquette, that is,
effects are needed.
how to behave in social situations. The Handbook receives
more than 10,000 enquiries a year. Jo Bryant, editor of EATING AND PUTTING ON MAKE-UP ON
the Handbook, said, ‘The number of enquiries we receive PUBLIC TRANSPORT
demonstrates that manners are still hugely important to
According to Debrett’s, you should avoid both.
people. The key is to always consider those around you.
It’s inconsiderate to eat smelly food in a closed
The most frequently asked questions have changed a lot environment, and applying make-up on public transport
over the years. In 1994, one of the most common questions makes you appear disorganized.
was ‘What should you do if you meet the Queen?, and in
2004, people asked, ‘Is it acceptable to ask for money as a RECLINING YOUR SEAT ON AEROPLANES
wedding present?’ This is a common problem. Debrett’s says that it's
selfish to recline your seat during short daytime flights.
When travelling by plane, always stay within your own
space and don’t monopolize the armrest. Also avoid
kicking the back of the seat in front of you, or using it to
help you stand up.
GIVING UP YOUR SEAT ON PUBLIC TRANSPORT
In a recent experiment, only 20% of London Tube
passengers offered to give up their seat to a visibly
pregnant woman. According to Debrett’s, passengers
should always offer to give up their seat to any
individual who is pregnant, elderly, or clearly in need. It
is important to remember, however, that it is also rude
to aggressively decline the offer of a seat.

EATING BEFORE EVERYONE IS SERVED

The final question is one that we've all asked ourselves:
is it rude to start eating at the table before everyone
else has been served? Debrett’s says that the simple
answer is yes, unless the host or hostess (or in a
restaurant, the other diners) gives their permission for
people to start.

Adapted from the Daily Te

Ask and answer the questions with a partner. 7 SPEAKING
1 How do you think it's appropriate to greet a male or
female friend? a Read the questionnaire. What do you think?
2 What else do you think people shouldn'tdo on public Mark each thing GM (good manners), BM (bad
transport? manners), or NI (not important).
3 What do you think passengers ought not to do on
planes? Good manners? Bad manners?
4 How else do you think it's appropriate to help elderly
people? Not important?
5 What else do you think you should ask your host or
hostess for permission to do? When greeting people...
6 Do you think manners are important? Why (not)? + use more formal language when speaking to an older
person.
« kiss somebody on both cheeks when you meet them
LISTENING for the first time.
* use your partner’s parents’ first names.
@4.9 You're going to listen to a radio phone-in
Men and women - a man should...
programme about manners. First, listen and make
* pay for the meal on a first date.
notes about the three people’s problems with
= hold the door open for a woman, or wait for her to go
rude relatives. through the door first.
* accompany a woman home.
1 Belinda’s
problem When you're invited to somebody’s house
with her for a meal...
mother-in-law « take a present.
« take your shoes off when you arrive.
2 Damien’s
* criticize the food (e.g. if it’s too cold, salty, etc)).
problem with » send a message the next day to say thank you.
his brother
When you’re having a meal with friends
3 Miranda’s
problem with
in a restaurant...
her nephew + complain that the food isn’t very good.
« insist on only paying for exactly what you ate or
drank when the bill is being divided up.
With a partner, decide what advice you would give * be very affectionate with your partner.
the three callers.
On social networking sites...
@4.10 Listen and complete some extracts from * post a photo or video clip of a friend without asking
the advice that Sarah gives. their permission.
+ make a negative comment about somebody’s photo.
Advice for Belinda post a private message or conversation.
1 | think you ought to be the one

2 You shouldn't
because she won't change her opinion. b In groups, compare your opinions for each thing,
Advice for Damien and say why.
3 | think you should politely but directly
£ Saying what you think is right
4 To be honest, you don't really have to I don't think people should...
Advice for Miranda rude
5 You must I think it's seifiztn
inappropriate
before their next visit.
6 Explain that he has to a bit bad manners
when he's visiting. | don't think it's important to...
7 'You mustnt you have to...
| hate it
I 'don't mind it when..
@411 Now listen to the whole programme.
Do you agree with Sarah's advice? Is there
It really annoys me
anything else you would suggest?
 Yes, | can!
G ability and possibility: can, could, be able to V -ed/ -ing adjectives || P_sentence stress:

1 GRAMMAR ability and possibility e Look at the topics. Choose two or three and
think about what you could say about them.
a Look at the list of skills. With a partner, find...
two that you can do. * something that you would like to be able to
two that you can't do. do
two that you could do when you were ten years old. « something you've tried to learn, but have
two that you couldn’t do when you were ten years old. never been able to do well
« something you learned to do after a lot of
change a car wheel o yoga dancesalsa effort
play tennis
knit or sew play a musical instrument + something you can do, but you'd like to be
rideabike yn 5 km Sing well ski swim able to do better
+ something you think all young people should
take good photos
type fast
use an Excel spreadsheet be able to do before they leave school

b @412 Look at the photos. Listen and Work with a partner. Tell him or her about
complete the conversations. the things you chose in e. Give reasons or
Lucky you! I'd
love to explanations for each one.
I
speak talian speak italian. I'd like to be able to ski, but | don't think I'll ever
quite well. learn, because | don't live near the mountains.

PRONUNCIATION sentence stress

@4.15 Listen to four sentences. Write the
stressed words in the pink boxes.

Look at the stressed words and try to

remember the unstressed words. Then listen
again to check and write them in.

Listen again and repeat the sentences. Copy

the rhythm.
When
child, |
| was a
Really? I've
draw really well. never @416 Listen and make new sentences with
the verbs or verb phrases you hear.
draw!
1)) I'd love to be able to ski.
ride a horse (rl’d love to be able to ride a horse.
¢ Look at conversations 1 and 2 in b again. Complete the 2 ) We won't be able to come.
sentences.
park ((We won't be able to park.
1 You can't use in the infinitive or present perfect.
2 Be able to means the same as
d @ p.139 Grammar Bank 4B
3 LISTENING d @4.18 Now listen to Matt talking
about his experience. Choose the best
a Read the text. Do you believe Malcolm Gladwell or Josh summary.
Kaufman?
1 He didn't learn anything at all.
2 He learned something, but not enough.
Learn a new skill in 20 hours 3 He learned a lot.
t was Malcolm Gladwell, the popular writer on modern Listen again. For each stage,Gircle) the
Ipsychology, who popularized the idea that it takes 10,000 hours correct word or phrase.
of practice to really master a new skill, such as playing the 1 hour
piano. But in this non-stop world, who has that kind of time? In He feels optimistic / pessimistic.
his book The First 20 Hours, Josh Kaufman tells you how to learn 2 hours
any new skill really quickly. By completing just 20 hours of focused He feels pleased / unhappy with his progress.
practice, you'll be able to go from knowing absolutely nothing to 5 hours
performing well. But is it really possible? Matt Rudd, a Sunday He thinks the online trumpet teacher is
Times journalist, decided to give it a try. annoying / great.
9 hours
b Read about Matt's past experience of learning the trumpet. He's frustrated by how little he can play /
Why do you think he gave up so fast? He's happy because he can play simple tunes.
14 hours
Matt Rudd learns the trumpet He's really enjoying himself/ He's depressed
and wants to give up.
T haven’t played a musical instrument for years. Five years ago,
15 hours
1 got a trumpet for my birthday and I tried to learn it, but T gave up Matilda Lioyd tells him he's doing well / badly.
after seven minutes, and it ended up in the garage. So here I am,
a beginner again. 17 hours
He feels optimistic again / disappointed.
Flight of the Bumblebee 20 hours
He thinks he'll probably give up / He thinks
he'll be able to improve.
Do you think Matt will continue learning
the trumpet. Why (not)?

SPEAKING
Work in small groups. Answer the
question below for the different skills.

How well do you think you'd be able to do

these things after learning for 20 hours?
play a musical instrument
speak a new language
draw a portrait .

design and build a website

take professional-quality photos
¢ @417 Listen and match the sounds with the music words
cook a three-course meal
in bold.
three different musical instruments playing together dance the tango
five notes from C to G ski or windsurf
a high note and a low note give first aid
an octave

atune

somebody busking
5 VOCABULARY READING & SPEAKING
-ed/ -ing adjectives How long have you been learning English? Has anyone ever
a Complete the sentences with annoyed given you a useful tip which has helped you learn?
or annoying.
Read some tips on a forum for learning English outside
1 Matt thought the online class. Do you do any of these things?
trumpet teacher
was "
2 Matt was
because he could Does anyone have any good tips for practising
only play simple
tunes.
English outside class? I'm a B1 level (I think - |
hopel) and I'm studying in Colombia...
Nelson, Medellin

Comments
One very easy thing you can do is to change the language
£ -ed and -ing adjectives to English on your phone, laptop, or tablet. That way,
Many adjectives for feelings have two you're reading English every day and you learn a lot of
possible forms, ending in -ed or -ing, vocabulary without really noticing - for example, the
e.g. annoyed and annoying. things you see on your screen. I've found it really helpful.

We use the adjective ending in -ed for Sara, Brazil

the person who has the feeling, e.g.
Matt. We use the adjective ending in My tipis to do things that you already like doing, but in
-ing for the person or situation that English. So, for example, if you're interested in a sport
or in photography, read about it in English. If you like the
produces the feeling, e.g. the trumpet
cinema, watch films in English with subtitles. 'm interested
teacher.
injazz.50 | read magazines and articles online in English.
For me, it's better than reading books. Mare, Switzerland
b Read the information box. Then
complete the adjectives with -ed or -ing. The thing that really helped me to improve my English
1 What music do you listen to if you feel was having an Australian boyfriend. He didn’t speak any
depress. 2 Hungarian, so we spoke English all the time, and | improved
2 What do you think is the most excit really quickly. So my tip is: tryto find an English-speaking
sport to watch? boyfriend or girlfriend! Agnes, Hungary
3 What's the most amaz. scenery
you've ever seen? I think that learning vocabulary is very important, so | got
4 Have you ever been disappoint bya avocabulary app for my phone. It has a lot of useful words,
birthday present? allin categories, butit also lets me add my own words
5 Which do you find more tir , clothes and phrases, too. The best thing is that | can test myself
shopping or food shopping? whenever | get a quiet moment, like on the bus, and it just
6 What's the most embarrass. thing
takes a couple of minutes. Vasily, Russia
that's ever happened to you?
7 Are you frighten__ of heights? My tip is to learn to sing songs in English. First, | find the
words online and try to understand them. Then | go to
8 Do you usually feel very tir in the
morning? YouTube and sing along with the singer and try to copy
9 What's the most bor film you've
the way he or she sings - fantastic for your pronunciation.
Then, when | can do it well, | get a karaoke version of the
ever seen?
10 Do you ever get frustrat by
song and I singii. It's fun, and my English has improved.
technology?
Sandra, Italy

¢ @419 Listen and check. Underline the Practise saying things in your head. It could be anything -
stressed syllable in the adjectives. you could describe your job or your holiday plans, or talk
about yourselfor your family, or what's happening in the
d Ask and answer the questions in b with a news. Then, when you really need to speak English, it's
partner. Ask for more information. easier, because you've done it in your head. (I do this on
the way to my English class every week.) Marta, Mexico
¢ Read the tips again and match them to something 7 ° VIDEO LISTENING
that you think the person has learned to say in
English. a Do you know anybody who speaks two or more
languages well? Which languages do they speak?
All you need How did they learn them?
is love, love. Love is Are you sure you
3
all you need. want to shut down your
computer now?

Why don't we stay

in and watch a movie v & o Sama i
. 5 A
e I'm a computer programmer.
I've been working there for
three years.

outgoing — shy
generous — mean
friendly - unfriendly
Saxophonist Tim
Garland will reunite with his
former partner in Celtic jazz
group Lammas.

d Look at two sentences with reflexive pronouns

from the tips in b. How do you say them in your
language? Then read the information box.
1 | can test myself whenever | get a quiet moment. [ Guten Tag
2 ...talk about yourself or your family...

£ Reflexive pronouns b You're going to watch an interview with Alex

We use reflexive pronouns (myself, yourself, etc.) Rawlings, who speaks 11 languages. Match
when the object of a verb is the same as the greetings 1-11 to the languages. Then watch
subject. We can also use reflexive pronouns to Part 1 and check.
emphasize the subject of an action, e.g. | painted 1 Afrikaans French Italian
the kitchen myself. Catalan German Russian
Dutch Greek Spanish
English Hebrew
e Which subject pronouns do these words go with?
Now watch Part 2. Why does Alex mention...?
themselves herself ourselves yourselves 1 a completely new adventure
himself itself 2 Greek and German
3 Chinese and Slovene
f @4.20 Listen and say the sentences with
4 British and Irish languages, a recent trip to Wales
different pronouns.
5 Russian
1)) She's cut herself. You... (‘_You’ve cut yourself. 6 YouTube; vocabulary and grammar
g Talkto a partner. d Watch Part 3 and answer the questions.
¢ Which of the tips in b do you think are the best for 1 Why do people sometimes fail to learn a language?
learning English? Are there any you don't think would 2 Why did Alex find Afrikaans easy to learn?
work for you? 3 Why do the British and Americans find it difficult to
« Are there any tips that you could easily put into learn foreign languages?
practice? 4 Complete Alex's tips:
¢ What other things do you do to improve your You never learning a language.
English outside class (e.g. visit chat websites, Try to spend a day on the language you
listen to audiobooks)? are learning.
3&4 Revise and Check

GRAMMAR b Complete with a preposition.

1 We arrived Prague at 5.30.
a, b, orc.
2 | apologized being late.
1 | walk to work. It's___than going by car. 3 I'm not very keen horror films.
a more healthy b as healthy c healthier 4 My son is good speaking languages.
2 Cycling isn‘t___ people think. 5 Thissong remindsme ______my holiday.
a asdangerousas b as dangerous than
¢ so dangerous than ¢ Complete with the correct word.
Thisis time of day for traffic jams. 1 We were late because we got stuck in a terrible tr jam.
w

a the mostbad b the worse ¢ the worst 2 I've hired av. to take my things to my new flat.
My wife is a much safer driver than ___. 3 We're going to drive to Dover and get the f to France.
al bme cmy 4 We're goingto's off early, before it gets dark.
What ____ beautiful day! 5 How long does it t to get from here to the airport?
o

aa b- can
d the correct adjective.
I never drink coffee after dinner.
o

a- bthe can 1 The match ended 0-0. It was really bored / boring.
__ are usually good language learners. 2 It was the most frightened/ frightening experience |'ve ever had.
a The women b Women ¢ Woman 3 We're very excited / exciting about our holiday!
We've decided to visit the UK . 4 I'm a bit disappointed / disappointing with my exam results.
3

a the next summer b next summer 5 This news programme is too depressed / depressing. Turn it off.
¢ the summer next e Complete the words.
Entrance is free. You ____ pay anything.
©

1 I'm not in at the moment. Please | a message.

a donthaveto b mustnt c should
10 I'l__ work harder if | want to pass.
2 The line’s eng. . Please hold.
a must b should c have to 3 | was in the middle of talking to him and hejust h up!
4 We sw. through hundreds of their holiday photos.
1" I don’tthink | have a dessert. I've
already eaten too much! 5 | hate it when people have really loud r. on their mobiles!
a must b should c have to
12 You ___ switch on your phone until the PRONUNCIATION
plane has landed.
a donthaveto b mustnt c must a Practise the words and sounds.
13 Wewon't___ come to the party.
Vowel sounds
acan b beable c beableto
14 When he was five he ____ already swim.
acan b could c wasable 4 »n g &
15 My mother has never ____ cook well. computer ear boy bike
a beenableto b could ¢ beableto Consonant sounds

VOCABULARY £ 8 & 8 &

a Complete the compound nouns with a chess jazz thumb mother girl
singular or plural noun.
1 Slow down! The speed is 100. b @ p.166-7 Sound Bank Say more words for each sound.
2 | won't start the car until you've all put on
your seat : ¢ What sound in a do the pink letters have in these words?
3 It's not a very good town for cyclists — 1 arrive 2 engaged 3 message 4 Underground 5 with
there are very few cycle .
d Underline the stressed syllable.
Try to avoid using the Tube between 8.00
and 9.30 a.m. - it's the hour. 1 mojtorway 3 pe/desftrilan 5 em ba rralssing
There's a taxi at the station. 2 disalppoinited 4 voice/mail
[