G modals of obligation: must, have to, should

Vphonelanguage
P silent consonants, linking 3 PRONUNCIATION &
SPEAKING
silent consonants, linking
a Each of the words in the list has a silent
consonant or consonants. With a partner,
cross out the silent letters.
sho'-'d talk wrong listen half dishonest
2 GRAMMAR b Read the text again. Match the highlighted phrases
knowledge design whole rhy thm doubt
with their meaning. Two of the phrases match the
phone language modals of obligation: must, have to, should same meaning. foreign calm island

a 41 >)) Listen and match the a Read the extract from Debrett's guide to cell phone A You don't need to do this. It isn't necessary. b �46 >)) Listen and check.
phone sentences with the sounds. etiquette. Then talk to a partner about questions 1-4. B Don't do this. It isn't allowed/ permitted.
A D He's dialing a number. Do you agree with what Debrett's says? C It's necessary or required to do this. c 47 >)) Listen and repeat the sentences.
B D She's texting / messaging a friend. 2 Do you ever do any of these things? D It's a good idea to do this. Try to copy the rhythm and to link the
C D She just hung up. 3 Are they a problem where you live? > p.139 Grammar Bank 48. Learn more about must,
marked words.
D She's choosing a new ringtone.
c
D 4 Are there any other things people do with their phones that have to, and should, and practice them. 1 You must turn_off your phone_pv
E D He's calling back. annoy you? plane.
F D She left a message on his voicemail. 2 You shouldJ)nly call hirT\Jl'\JII\....
D The line's busy.
•1
G ....-:.rett's, a well-�own publish«, has been prnducing emergency.
4 Respect quiet zones
b Can you explain what these are? �;i�es on how people should behave since the 1900s, You must not use your phone in quiet zones on trains or in 3 we have to leavEuiuleven.
including Debrett's Etiquette and Modern Manners and The
Skype a screensaver silent I vibrate mode hotels. That is the reason why they exist. 4 You must notJ>peru>ther people'�
English Gentleman. Nowadays it still offers advice on what
quiet zones instant messaging emails.
5 Never shout

tic,
(and what not) to do in social situations.
Your phone is not a megaphone. You don't have to shout. s You shouldn'Ualk loudly Ol'\JI cell
c Use the questionnaire to interview another
And don't shout because you think reception is poor. It phone.
student. Ask for more information.
won't make any difference.

YOU AND YOUR PHONE DE BRETT'S 6 People with you deserve more attention
than those at the end of a phone
d Read the definition of manners. Then
make sentences using should/ shouldn't for
something that you think is a question of
Cl
Wherever possible, turn off your phone in social situations
What brand is your phone? How long guide to and at mealtimes, or put it on vibrate. If you have to keep manners, and with must/ must not/ have to
have you had it? your phone on because you are expecting an important call, for something that is a law or rule.
CJ Would you like to get a new one?
cell phone etiquette apologize in advance. manners fmren-;,r"l} pl noun a way ofbehaving that is
considered acceptable in your country or culture
Why (not)? 1 T/1i11k what your ringtone says about you 7 Don't continue on with phone conversations

Cl What ringtone do you have? If you're sometimes embarrassed by your ringtone. it's
almost certainly the wrong one and you should change it.
when you are in the middle of soniethinR else
This is especially true if you are in banks, stores, etc. It is
• turn off your phone in a theater

Cl from
What do you use your phone for (apart
talking)?
2 When in doubt, use silent or vibrate mode insulting not to give the people who are serving you your
full attention.
• talk loudly on your phone in public
• send text messages when you ore
It may surprise your companions when you suddenly
driving
CJ Where and when do you usually turn off answer an invisible, silent phone, but at least they won't 8 Think about where yo11 arc rnlli11gfrcm1
• reply to a message on your phone
your cell phone? have to listen to your ringtone. Don't make (or receive) calls in inappropriate places. Put
while you ore talking to somebody
CJ Have you ever... ? 3 Take notice of
- who is around .vou
your phone on vibrate in meetings, movies, etc. If you
must take a call in the car, use a hands-free set. face-to-face
• lost your phone Make sure your conversation is not disturbing other people. • ploy noisy games on a phone in public
• sent a message to the wrong person Intimate conversations are never appropriate in front Adepmd from Debrett's Modern Manners
of others. • use your phone at a gos station
• forgotten to turn your phone off
• video people on your phone without
(with embarrassing consequences)
their permission
• set your phone to silent mode on a train
• send or receive texts at the movies

-
• turn off your phone on a plane during
toke-off and landing

Online Practice m
4 READING c Find words or phrases in the article that mean ... 5 LISTENING 6 SPEAKING
____ noun a man to whom you are going to a 2 48>)) Listen to Caroline Halloran, who In groups, talk about each thing in the Good Manners? questionnaire.
a Imagine that you have been invited to visit your
be married is meeting Jason Win, talking about the Do you think it's good manners, bad manners, or not important /
partner's family. Think of three things that you feel
would be bad manners to do. 2 ____ adjunpleasanc differences between Burmese manners and not necessary. Why?
3 verb saying what is bad or wrong with American manners. What was their problem
b Read the article. Did Heidi do any of chose things? somebody or something when they first met? How have they managed I think it's very rude to criticize the ')
What did she do wrong (according to Mrs. Bourne)? food if you are in somebody's ho�
4 ____ noun not having enough of something to solve their differences about manners?
Whose side would you take? S noun a person who you invite to your house
( I think it depends. It's OK if you know the person
";::!!
b Listen again and mark the sentences T (true)
6 ____ noun a person who receives a visitor well or if it's a member of your family...
or F (false).
7 ____ verb sent an email or message you received
to another person Jason thought Caroline was rude when she
News online
ft) should have
asked him to hang out with her.
7 49>)) SONG You Can't Hurry Love�
2 In Burma it's OK to spend time alone with
Two sides to every story We use should have to talk about something that someone at the beginning of a romantic
happened in the past that you think was wrong, e.g., You
By NEWS ONLINE Reporter should have written me a thank-you letter. = you didn't relationship.
Everyone knows it can be difficult to get along with your in-laws, write to me. I think this was wrong. 3 Burmese culture is not as open as American
but for 29-year-old Heidi Withers, it may now be impossible. culture is.
Heidi was invited to spend the weekend with her fiance Freddie's d Now read some of the comments chat were posted on 4 Jason wrote long responses to Caroline's
family at their house. But soon after they returned home, Heidi the Internet. Write H next to the ones that support Facebook romantic posts.
received a very nasty email from Carolyn Bourne, Freddie's Heidi and C next to the ones that support Carolyn.
stepmother, criticizing her manners. 5 Caroline wants Jason to stop bragging about
their relationship co his friends and family.
1 Mrs. Bourne says Heidi should have sent a handwritten 6 Jason sometimes gees confused about good
thank-you note... however, she sends this letter by email! and bad manners in the US.
We are in the 21st century. Nobody sends handwritten
7 Caroline and Jason don't argue about
letters anymore. 07/13/2011 6:52 p.m.
manners anymore.
WHEN YOU ARE INVITED TO
2 Why do we hear nothing about Freddie's role in all this? SOMEBODY'S HOUSE ...
Why didn't he prepare Heidi? He must know what his c What would people from your country do in
these situations?
D criticize the food (e.g., if it is too
stepmother is like. He could also have prepared his cold, salty, etc.)
family by telling them about any eating problems his O take a present
friend has. 07/13/2011 4:25 p.m. O write an email to say thank you
3 The email was a private communication. I don't think O arrive more than ten minutes late
Heidi should have sent it on to her friends. It makes for lunch or dinner
me think that Mrs. Bourne might be right about her bad
manners. 07/13/2011 12:40 p.m.
WHEN YOU ARE HAVING A
Here are a few examples of your lack of manners: 4 The stepmother seems to be extremely jealous of Heidi. O use more formal language MEAL WITH FRIENDS IN A
• When you are a guest in another person's house, you Maybe she wants to keep Freddie all to herself. If I were when speaking to an RESTAURANT...
should not declare what you will and will not eat - unless Heidi, I would leave him. 0111212011 10:15 a.m. older person
O leave your cell phone on silent on
you are allergic to something.
S The mother-in-law may have a few good points, but she
O bow to a woman when you the table in front of you
• You should not say that you do not have enough food.
should have spoken to Heidi face-to-face, and not sent
meet her for the first time O answer or send a text or message
• You should not start before everyone else. her an email. 07/11/20116:50 p.m. O use your partner's O make a phone call
• You should not take extra helpings without being invited to parents' first names
by your host. 6 I think that the one with the extremely bad manners is
Mrs. Bourne. 0111112011 2:10 p.m.
• You should not lie in bed until late morning.
MEN AND WOMEN - ON SOCIAL NETWORKING
• You should have sent a handwritten note after the visit. 7 Mrs. Bourne, I agree with every word you say. Young
You have never written to thank me when you have stayed. people just don't have any manners nowadays. I hope A MAN'S ROLE... SITES...
Freddie comes to his senses and finds someone better. O pay for the meal on a D post a private message or
Heidi was shocked, and immediately sent the email on to 07/11/2011 9:48 a.m. first meeting conversation on an Internet site
some of her close friends. Surprised and amused, the friends
O wait for a woman to go D post an embarrassing photo
forwarded it to other people, and soon the email had been or video clip of a friend without
through the door first
posted on several websites, with thousands of people writing asking his or her permission
comments about the mother-in-law. e Write your own comment. Then compare with a D accompany a
O post all the details of your break­
woman home
partner. Do you agree? up with a partner
Adapted from the Daily Mall website

• ••
f � Communication The big day p.105. Read about what
Heidi and Freddie did next.

Online Practice