CURRICULUM VITAE OF

THOBEKA NGCOBO

PERSONAL INFORMATION

Full Name: Thobeka

Surname: Ngcobo
Physical address: 160 lawn street rosettenville, joburg south
Phone: 069 985 7833(c) / 071 442 3171 (c)

Email: thobie.majozi@gmail.com
Identity no: 9006010706081
Nationality: South African
Driver’s license: code 10 (C1)

PROFILE
I am a young professional who holds a Diploma in Human Resource Management. I have 1 year
experience working as administration officer (Intern) at rural development and land reform. In order
for me to graduate I had to perform In-service training with Med-forum Med-clinic Hospital for 6
months. I worked as a receptionist for shaft packaging for 10 months. I also worked for Shackleton
as Sales agent under a leanership programme for 1 year. My current job is with Eduvos where I am
a sales Temp working with Higher Education Consultant. I have gained professional relationship
building skills, proficient practical presentation, data capturing skills and knowledge of meeting
procedures, planning & Coordination skills, minute taking, report writing, MS Office and sales and
marketing, good communication (written and verbal), Ability to work under pressure and meets
deadlines.

Furthermore, I have acquired sound decision making, analytical skills, interpersonal communication
skills that enable me to interact with prospective clients and stakeholders. I have gained innate
customer service skills and I work well in a team as well as independently. Through being tasked
with arranging brand awareness events and workshops, I have gained exceptional planning and
organizing skills coupled with monitoring and evaluation skills and experience.

Having mentioned the above I candidly hope to be shortlisted for an interview for this position as I
would be delighted to impart the skills, experience and knowledge to your organization and fulfil the
vision, mission and values of the organization and in doing so also empower myself professionally.

EMPLOYMENT BACKGROUND

Company Name: Huntswood SA (International UK, Domestic and General)

Position: Sales Advisor
Period: 23 January 2023- 22 January 2024
Reason for Leaving: Career growth
Duties:
- Answer telephone calls and provide customer service
- Customers will call in to register
 CURRICULUM VITAE OF
THOBEKA NGCOBO
their appliances and will assist them than upsell domestic and general appliances care
plan for their kitchen appliances.
-Customers will call to register their house Boiler will assist with that, than upsell boiler
care plan.
-Update information in our customer database .
- Make sure we register customer under their profile if not there we create profile before
we assist.
- Make daily, weekly and monthly targets

Company Name: Eduvos Institution

Position: Sales Temp / Higher Education Consultant.
Period: 01 December 2022 – 31 March 2023
Reason for Leaving: End of Contract
Duties:

- Establish a comfortable student advisor. student relationship through phone call with students.
Advice and consult with students and parents/ sponsors on different study options.
- Capture and update student information on daily activities reporting.
- Planning & forecasting to ensure that targets are achieved.
- Ad hoc administrative, sales and marketing related duties.
- Send information via email to student who is interested.

Company Name: shacklton

Position: Sales Consultant (Nedbank Campaign) under leanership program
Period: 28 February 2019- 31 January 2020
Reason for Leaving: Ieanership contract ended
Duties:

- Handled telephonic and other enquiries in a professional way.

- Sell in your best way and objection hardly as you can.
- Take correct information of customer when taking their details.
- Make sure when you engage in a call you close.
- Meet daily and weekly target.

Company Name: Shaft Packaging

Position: Receptionist
Period: 01 May 2017- 01 February 2018
Reason for Leaving: contract ended
 CURRICULUM VITAE OF
THOBEKA NGCOBO
Duties:

- Receiving calls and transfer them to correct staff members and if not available take down
messages.
- Type Company quotes and emails them to different companies.
- Receive company emails for Sales Rep and direct them accordingly.
- Do filling for all invoice.
- Faxing, copying, and scanning.

Company Name: Med-forum Med-clinic

Position: Human Resource Clerk (in-service Training)
Period: 01 May 2017-01 February 2018
Reason for Leaving: Contract ended
Duties:

- Record keeping.
- Management employer’s diary and appointment.
- Faxing, photocopying and scanning of documents.
- Controlling and filling scripts.
- Handling confidential documents and information.
- Attending interviews and given chance to ask questions.
- Attending ingoing and outgoing phone calls and documents in the office.
- Preparing for meetings and taking down minutes.

Company Name: Department of rural development and land reform

Position: Administration Officer Intern (office of the Director)
Period: 02 April 2013- 30 April 2014
Reason for Leaving: contract ended
Duties:

- Provide a secretarial/ Receptionist support service to the director and directorate.

- Attend to telephone calls, e-mails and faxes daily.
- Manage the diary of the director on the absent of the secretary.
- Facilitating bookings (accommodation, conference, cars and flight).
- Managing weekly diaries.
- Preparing S&T claims.
- Responsible for preparing for meeting, drafting agenda and taking minutes.
- File all documents in the relevant file and update all files on the monthly bases.
- Receive payslips from finance and handover to our staff members.

EDUCATION HISTORY
 CURRICULUM VITAE OF
THOBEKA NGCOBO
HIGHER EDUCATION

Diploma in Human Resource Management

Obtained from: Damelin City Campus
Modules in: Human Resource Management 1, 2, 3

SECONDARY EDUCATION

Highest Standard passed: Grade 12 (2009)

Last School attended: Sparks Estate Secondary School:

SHORT COURSE
Patnet Training College: Computer Studies (2014))

SKILLS, KNOWLEDGE AND COMPETENCIES

Computer Skills Computer skills ( Proficient in Planning and coordinating Skills

MS package)

Good interpersonal Skills Presentation and sales marketing skills

Good communication skills ,written and Problem Solving and Decision making skills
spoken

Administration skills Telephone Etiquette

Monitoring and evaluation skills Qualitative and Quantitative Research Skills

LEGISLATIVE PRESCRIPT

Constitution of the Republic of South Africa Act Public Finance Management Act of 1999
108 of 1996
Labour Relations Act No. 66 of 1995 Municipal Structures Act and Regulations 117
of 1998
Basic conditions of employment Act 75 of Municipal Systems Act 32 of 2000
1997
Employment Equity Act 55 of 1998 Municipal Finance Management Act of 2003
The Protection of Personal
Information Act (POPI)

LANGUAGES

Speak Read Write

 CURRICULUM VITAE OF
THOBEKA NGCOBO
English Good Good Good
IsiZulu Good Good Good

REFERENCES
Name: Prinolin Naicker
Company name: Huntswood SA
Relationship: Mananger
Cell: 067 170 6734 Work: 0315026660

Name: Bajabulile Nyathi

Company name: Eduvos Institute of Higher Education
Relation: Co- worker
Cell: 083 854 8514 Work: 031 941 3800

Name: Shabeena Basdeo

Company name: Shaft Packaging
Relation: Manager
Cell: 084 329 1436 Work: 031 569 4310

Name: katlego Moeng

Company name: Med-forum med-clinic hospital
Relation: Mentor
Cell: 072 729 7092

Name: Ntobeko Mondli Hlatshwayo

Company name: Rural Development and Land Reform
Relation: Mentor
Cell: 071 925 8332 Work: 033 355 4343