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Student Handout - Functional Language Sorting Exercise

exercicios de ingles

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Marta Sousa
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8 views2 pages

Student Handout - Functional Language Sorting Exercise

exercicios de ingles

Uploaded by

Marta Sousa
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Student Handout: Functional Language Sorting Exercise

Instructions:
Below are mixed-up phrases commonly used in front office and reservation
situations. Organize the phrases under the correct category: Greeting &
Welcoming Customers, taking a Reservation, Answering Booking
Inquiries, Confirming Details, or Seating Customers.

Mixed Phrases:
1. "What time do you serve lunch/dinner?"
2. "Would you like a table inside or outside?"
3. "Here is your table. Would you like to sit inside or on the terrace?"
4. "Could you spell your name for the booking, please?"
5. "Your table is ready. Please follow me."
6. "Yes, we have a children’s menu available."
7. "Do you have any special requests (e.g., non-smoking area, children’s
menu)?"
8. "We are open from [opening hours]. We’re closed on [day]."
9. "Is there anything else I can help you with?"
10."Good morning/afternoon. How can I help you today?"
11."So, that’s a table for [number] people on [date] at [time]."
12."I’d like to make a reservation for [number] people, please."
13."Do you have a car park?"
14."Your table is booked for [day] at [time]. We look forward to seeing you."
15."Welcome to [restaurant name]. Do you have a reservation?"
16."If you need anything else, please let us know."
17."What time would you like to come?"

Categories:
1. Greeting & Welcoming Customers:
 "Good morning/afternoon. How can I help you today?"
 15
2. Taking a Reservation:
 "I’d like to make a reservation for [number] people, please."
 4
 17
 3
3. Answering Booking Inquiries:
 "What time do you serve lunch/dinner?"
 7
 8
 13
4. Confirming Details:
 "So, that’s a table for [number] people on [date] at [time]."
 2
 14
5. Seating Customers:
 "Your table is ready. Please follow me."
 5
 9

Spelling Practice
1. Name Spelling Practice:
 Ask your partner to spell the following names as if you were taking a
reservation:
“Could you spell your name for the booking, please?”
o Name 1: Anderson

o Name 2: Ramirez

o Name 3: Tanaka

o Name 4: Patel

o Name 5: O’Reilly

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