Seth Vishambhar Nath Group of Educational Institute of Technology

Report on Practical Industrial Training

Carried out at
Renault Cars
(A Unit of MG Chariots Private Limited)

RENAULT
From 25th July, 2023 to 25th August, 2023
Academic Year 2023-2024

Submitted by: Submitted to:

Name: Anand Kumar Singh Mr. Ajay Verma (assist. Prof.)
Course: B. Tech (ME) Dept. of Mechanical Engineering
Roll No: 2003450400002 SVNIET Safedabad, Barabanki

1
 Acknowledgement

I would like to thank Mr. Saurabh Shukla, General Manager of the showroom
who allowed me to do my training in his workshop and allowed to get my hand
on tools and learn things. Then Mr. Parkash Singh who is the floor in-charge
who told all the workers over there that they will make us learn things and gave
some work to us and we were also scolded when we made a mistake.
All the workers were also good and were patient enough to make us understand
all the things in their tight work schedule. Then I was asked to work with Mr.
Vivek Singh Ji, Mr. Tahir khan ji and Mr. Alfaz ji who were making me
understand things.
I would like to thank my HOD Mr. Shashikant Jaiswal, our teachers who
permitted the training so that we were able to get a good industry exposure and
learnt the hardships of working in field. And at the end I would like to thank my
family and friends who supported me during my training time and encouraged
me.

Anand Kumar Singh Mr. Ajay Verma

(2003450400002) Asst. Professor

2
 ABSTRACT

As I am very fond of automobile engineering. It was a great opportunity for me

to do four weeks internship in Renault India (A Unit of MG Chariots Private
Limited). The internship was concentrated on the car services. At the beginning
of internship. I had several queries in my mind regarding the different
technologies used in Renault and what skills are needed in. organization. During
my internship several queries are cleared by doing some activities. The objective
of this internship is to gather information about the quick services and the major
minor problem that can be observed in day-to-day life. In the workshop, I have
learnt the rules and safety instruction which helps me in understanding while
working on cars. So, this internship was a great experience. I found out how much
I am strong in automobile field. I gained new knowledge and skills and met many
new people. I achieved many of my learning goals. I got insight into the work of
an organization. The financing is an important factor and forces to be flexible in
attitude and approach. I learned more about the problems which I have face while
working on the cars. Working together with the different background peoples and
by education these threats have to be approached to succeed in my internship the
sharing of knowledge, ideas and opinions is of importance. There is still a lot of
discover and other methods can be improved. At last, this internship has given me
new insights and motivation to pursue a career in Mechanical Engineering.

3
 Preface

Before joining my training. I had no idea what it is going to be and what exactly
is its need in the academic curriculum. By the time I finished my training I
understood how important it was for me to be a complete engineer.
A fresh graduate would have absolutely no idea of the functioning of an industry.
He would probably be unaware about the various departments and their
functioning. He would be completely ignorant of the working and environment.
Thus, industrial training prepares you to walk out of your college and join the
industry. You need to have basic professional knowledge along with the
theoretical background and spending a month among hard-core professional can
teach you a lot.
It is much more fulfilling experience than any report will be able to express. I feel
pride to get an opportunity to have my practical training at MG Chariots Private
Limited.
Really, it was a nice opportunity to have a close comparison of theoretical concept
in practical field. The output of my analysis is summarized in a shape of
Internship the contents of the report Shows the detail of sequence of these.

4
 CONTENTS
Page
Training certificate
Certificate
Acknowledgement
Abstract
Content.
List of figures
CHAPTER 1: INTRODUCTION 9-12
1.1 Company overview 9
1.2. Some of their other unique features are 10
1.3 Company face 12
CHAPTER 2: WORKSHOP & SHOWROOM 13-15
2.1 Workshop 13
2.2 Features of workshop 14-15
CHAPTER 3: WORKING IN WORKSHOP 16-24
3.1 Body shop 17
3.1.1 Denting 18
3.2 Paim shop 19
3.3 Service shop 20
3.3.1 Free service 23
3.3.2 Paid service 23
3.3.3 Running repair service 23
3.3.4 Quick service 23
3.4 Washing 23
CHAPT. 4: WORKING IN DURING SERVICE IN WORKSHOP 25-34
4.1 Replacement of the oil filter cartridge 25
4.2 Air filter 25

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4.3 A/C filter 26
4.4 Engine oil 26
4.5 Clutch plate 27
4.6 Brake 28
4.6.1 Brake pad 29
4.7 Wheel alignment and balancing 31
4.8 Final inspection 32
CONCLUSION 33
REFRENCES 34

6
Fig. No. Name of figure Page no.

Fig. 1.1 Front view of MG Chariots 12

Fig. 2.1 Workshop area 13

Fig. 2.2 Lifting m/c in workshop 14

Fig. 2.3 Reception area 15

Fig. 3.1 Service adviser room 17

Fig. 3.2 Damage car body 17

Fig. 3.3 Body shop 18

Fig. 3.4 Denting shop 19

Fig. 3.5 Painted parts 19

Fig. 3.6 Paint shop 20

Fig. 3.7 Opening of engine 21

Fig. 3.8 Separating of gear box from engine 21

Fig. 3.9 Repairing gear box 22

Fig. 3.10 Repairing A/C system 22

Fig. 3.11 Washing shop 24

Fig. 3.12 Automatic washing shop 24

Fig. 4.1 Inserting new air filter 25

Fig. 4.2 Left side new A/C filter other side polluted 26
A/C
Fig. 4.3 Filling engine oil in engine 27

Fig. 4.4 Clutch plate 28

Fig. 4.5 Brake wheel 28

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Fig. 4.6 Disc brake assembly 29
Fig. 4.7 Disc brake pad 30
Fig. 4.8 Wheel alignment 31
Fig. 4.9 Wheel balancing 31

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 CHAPTER 1

INTRODUCTION
1.1 Company Overview

MG Chariots Pvt. Ltd. Is a subsidiary of MG Chariots Group and was founded

and appointed as an authorized sailing and dealer of Renault Motor India Limited
(RMIL) for its Personal & Prosper channel in 2014 The Group was established in
the year 13 April 2012 and was founded by Mr. Saurabh Shukla
Chairman/Managing Director. We have constantly grown with time and our
boundaries expanded by encompassing a lot of expertise, partners and sister
concerns and today our boundaries are literally boundless.

We are engaged in diverse fields like:

• Real Estate Developments,
• Automobiles, Hospitality,
• Education,
• Outdoor Advertising
• Media Business.

Delivering quality service to all our customers and ensuring utmost customer
satisfactions have been the founding values of our automotive businesses and we
relentlessly strive to maintain them which make us the best at what we do. All our
sales and service outlets are manned by 100% Renault trained personnel to ensure
that we offer only the best quality service at all times. We make buying and selling
cars profusely satisfying, hassle-free and simple by offering dedicated test drives
of vehicles, attractive finance deals with all nationalized & leading private sector
banks, exchange offers that guarantee the best prices for old cars, and near-
cashless facility for smooth insurance claims.

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They are pleased to offer host of services to our valued customers are:

➢ Free Pick up and drop by our trained drivers

➢ Free Wheel Alignment once in a Year

➢ Free Check-up Camp to the corporates at your premises on request

➢ Car serviced and returned the same day if received before 13:00 hrs.

➢ Quick repair of minor dents on the same day if car received before 10:00
hrs.

➢ Genuine Renault spares & accessories are used.

➢ Exchange/Loyalty offers on New Car purchase.

➢ Evaluation offers at your door Step of your existing car.

➢ Tire Batteries (all brands) available at best price.

1.2 Some of their other unique features are:

➢ 10,000 sq. feet air-conditioned Ares for new car display.

➢ Parking inside showroom premises.

➢ Test drive for all variants available.

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➢ Pick & Drop Facility within 15 kms of a particular branch.

➢ Special Renault Trained technician and Staff

➢ State-of-the-art workshop with latest/modern infrastructure, tools &

equipment.

➢ Flawless accidental repair of all makes.

➢ Direct settlement facility with most Insurance Companies.

➢ Dedicated Customer Care desk.

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 ➢ Wi-Fi enabled Customer Lounges.

➢ Full range of genuine Renault accessories on display.

➢ Trained staff ready to assist.

1.3 Company Face

Fig. 1.1-Front view of MG Chariots

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 CHAPTER 2

WORKSHOP & SHOWROOM

2.1 Workshop
I have done my internship in the workshop of Renault (MG Chariots) There, I
have work under a mentor who tells me about the organization and the work
procedure, quick repairs, how to solve major minor problem generally observed
in the cars. These are some pictures of the workshop where I have done my
internship.

Fig. 2.1-Workshop area.

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2.2.1 Features of workshop
➢ Equipped with hi tech lift machined for lifting the car to repair top bottom
parts

➢ All the technicians have their own equipment's and machinery

➢ They have a very large floor area for working theirs

➢ Time to time sweepers clean the workshop to maintain the good working
environment

➢ All the major & minor faults would be finds by manually or through
software (G-scan)

➢ Final inspection can be done by the expert team

Fig. 2.2 Lifting m/c in workshop

14
They have a very beautiful furnishing having a large floor area for displaying the
top model cars of Renault. The showroom is fully air conditioned and very good
in looking. All the time at least 4 to 5 persons are stand there to asset the customer
very kindly and friendly.

Fig. 2.3-Reception area

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 CHAPTER 3

Working in workshop

While working in the workshop I have seen and learnt about how a workshop
running at full speed and achieve target as much faster as they can, so they meet
the customer requirement and satisfaction.

There are four departments in workshop as follows:

1. Body shop

2. Painting shop

3. Service shop

4. Washing

When a car enters the workshop, firstly they made a repair order for the customer
in which the customer tells the problem what he is facing with the car, or it may
be its general repairs. Then the service adviser inspect the car and he told the
technician what he finds at first stage then the technician fully examines the whole
car & each n every part of the car and then he noted down in the job card.
Generally, the company provide 4 free general services, in which the mechanic
or technician checks the engine oil, lubricating oil, water, air filter, A/C filter and
other electronic controls. And if he detects any problem which might reduce the
car efficiency, he will notify to the service advisor and then service advisor calls
to the customer and tell him about the defects and then if the customer is ready to
repair it then the service adviser tells to the mechanic and then mechanic repair
the problem so the car run effortlessly.
Defected cars are selected on the basis of their faults and then send to it their
specified category of shop such as if any car having damage related to tits body,
then it sends to the body shop or if any engine, brake, wheel alignment then it
sends to the service shop.
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 Fig. 3.1-Service adviser room

3.1 Body shop.

In the body shop of Sikka Hyundai those cars having some damage on its body
are repaired. Dents, breaking of body parts, etc. are some common problems
which comes to the body shop.

Fig. 3.2-Damage car body

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 Fig. 3.3-Body shop

3.1.1 Denting
Denting is a process in which the body of the car is not repair or replaced in these
a selected portion or we can say it a defected part of body of the car on which
dents, marks, scratches. stains, are to be repaired by some
devices and equipment’s.

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 Fig. 3.4-Denting shop

3.2 Paint shop

Paint shop is the kind of Parlor for cars, the aesthetic look of the cars are prepared
here in this paint shop. Priming, parting, etc. are some processes perform in this
shop.

Fig 3.5-Painted parts.

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 Fig. 3.6-Paint shop

3.3 Service shop

In service shop, as name shows in this shop the general service or repairing is
done like regular service or any problem related to internal mechanisms, engines,
etc. changing of engine oil, brake oil, clutch oil, gear oil, changing of air filter,
etc. comes under this shop. In this shop four types of services are to be done they
are as follows:

1. Free services

2. Paid services

3. Running repair services

4. Quick Services
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 Fig. 3.7-Opening of engine

Fig. 3.8-Separating gear box from engine

21
 Fig 3.9-Repairing gear box

Fig. 3.10-Repairing A/C system

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3.3.1 Free services
Under this type of service category only those types of customer's cars are to be
repaired which are within period of company's warranty. When any customer
buys a new car, the company provided them first 3 to 4 services are free that
means customer did not need to be pay for his first four services. Only those parts
to be repaired which are in fall under warranty period otherwise it will be go in
paid service.

3.3.2 Paid services

In this type of service customer have to pay for his cars services whenever he
visits for getting service. In this category warranty period cover cars are not to be
included for repairing, but in some rushes cases it can be repaired if some might
fault are to be solve.

3.3.3 Running repair

In these the running cars to be repaired that means they come & order for repair
and then go in a same day after the service done which are to be listed in job card.

3.3.4 Quick services.

In Quick Service Station, the car comes for general repair like to check engine
oil, lubricating oil, water level in battery and wind shied cleaning reservoir, air
filter, A/C filter and other electronic controls and if require top-up it.
According to the repair order the store keeper gives the parts, which are to be
used to repair the car and placed in it carefully. It is a quick and short period of
time service.

3.4 Washing
In washing the final cleaning is done with water and car washing shampoo. An
automatic machine first washes the car then the whole washes are done by
washers (manpower). Sometimes it is done first then after service accordingly
customer's requirement.

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 Fig. 3.11-Washing shop

Fig. 3.12-Automatic washing machine

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 CHAPTER 4

WORKING IN DURING SERVICES IN WORKSHOP

4.1 Replacement of the oil filter cartridge

The oil filter cartridge is present at the bottom of the car which can be open with
the rachet. After opening it the used engine oil is taken out and after that the new
cartridge is put in with a new washer. New washer is used to get proper fitting so
that the oil should not leak.

4.2 Air filter

A particulate air filter is a device composed of fibrous materials which removes

solid particulates such as dust, pollen, Mold, and bacteria from the air. A chemical
air filter consists of an absorbent or catalyst for the removal of airborne molecular
contaminants such as volatile organic compounds or ozone. Air filters are used in
applications where air quality is important, notably in building ventilation
systems and in engines.

Fig. 4.1-Inserting new air filter

25
4.3 A/C filter

A particulate ac filter is a device composed of fibrous materials which removes

solid particulates such as dust, pollen, Mold, and bacteria from the a/c of car to
release filtered cooled air inside the car. A chemical air filter consists of an
absorbent or catalyst for the removal of airborne molecular contaminants such as
volatile organic compounds or ozone. A/c filters are used in applications where
air quality is important, notably in building ventilation systems and in vehicle
cabinet.

Fig. 42-Left side new a/c filter other side polluted a/c filter

4.4 Engine oil

Motor oil, engine oil or engine lubricant is any of various well-developed

lubricants (comprising oil enhanced with additives, for example, in many cases,
extreme pressure additives) that are used for lubrication of internal combustion
engines. The main function of these lubricants is to reduce wear on moving parts;
they also clean, inhibit corrosion, improve sealing, and cool the engine by
carrying heat away from moving parts.

26
 Fig. 4.3-Filling engine oil in engine

4.5 Clutch plate

A clutch is a mechanical device that engages and disengages the power

transmission, especially from driving shaft to drive shaft. Clutches are used
whenever the transmission of power or motion must be controlled either in
amount or over time. The vast majority of clutches ultimately rely on frictional
forces for their operation. The purpose of friction. clutches are to connect a
moving member to another that is moving at a different speed or stationery, often
to synchronize the speeds, and/or to transmit power. Usually, as little slippage
(difference in speeds) as possible between the two members is desired.

27
 Fig 4.4-Clutch plate

4.6 Brake

A brake is a mechanical device which inhibits motion, slowing or stopping a

moving object or preventing its motion. Most brakes commonly use friction
between two surfaces pressed together to convert the kinetic energy of the moving
object into heat, though other methods of energy conversion may be employed.
The brake disc (or rotor in American English) is usually made of cast iron, but
may in some cases be made of composites such as reinforced carbon-carbon or
ceramic matrix composites. This is connected to the wheel and/or the axle. To
retard the wheel, friction material in the form of brake pads, mounted on a device
called a brake calliper, is forced mechanically, hydraulically, pneumatically, or
electromagnetically. against both sides of the disc. Friction causes the disc and
attached wheel to slow or stop.

Fig. 4.5-Brake wheel

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 Fig. 4.6-Disc brake assembly

4.6.1 Brake pad

Brake pads are a component of disc brakes used in automotive and other
applications. Brake. pads are steel backing plates with friction material bound to
the surface that faces the disk brake rotor.

Brake pads are designed for high friction with brake pad material embedded in
the disc in the process of bedding while wearing evenly. Friction can be divided
into two parts. They are: adhesive and abrasive.

29
Depending on the properties of the material of both the pad and the disc and the
configuration and the usage, pad and disc wear rates will vary considerably. The
properties that determine material wear involve trade-offs between performance
and longevity.

The brake pads must usually be replaced regularly (depending on pad material,
and drive style), and some are equipped with a mechanism that alerts drivers that
replacement is needed, such as a thin piece of soft metal that rubs against the disc
when the pads are too thin causing the brakes to squeal, a soft metal tab embedded
in the pad material that closes an electric circuit and lights a warning light when
the brake pad gets thin, or an electronic sensor.

Generally, road-going vehicles have two brake pads per calliper, while up to six
are installed on each racing calliper, with varying frictional properties in a
staggered pattern for optimum. performance.

Early brake pads (and linings) contained asbestos, producing dust which should
not be inhaled. Although newer pads can be made of ceramics, Kevlar, and other
plastics, but again inhalation of brake dust should still be avoided regardless of
material.

Fig. 4.7-Disc brake pad

30
4.7 Wheel alignment & balancing

Wheel alignment and Wheel Balancing are totally two different things. Wheel
alignment consists of adjusting the angles of the wheels so that they are
perpendicular to the ground and parallel to each other. The purpose of these
adjustments is maximum tire life and a vehicle that tracks. straight and true when
driving along a straight and level road. Wheel Balancing, on the other hand allows
the tires and wheels to spin without causing any vibrations. This is accomplished
by checking for any heavy spots on the wheel-tire combination and compensating
for it by placing a measured lead weight on the opposite site of the wheel from
where the heavy spot is.

Fig. 4.8-Wheel alignment

Fig. 4.9-Wheel balancing

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4.8 Final Inspection
In final inspection, the last inspection is done so, that there should not be any
single problem. left in the car before handle to the customer.

This work station is just for the zero-error service. This increases the customer
satisfaction and hence increases the standard of the workshop as well as the
service which is providing

32
 CONCLUSION

➢ It was a great internship in MG Chariots private limited full of knowledge.

I really enjoyed the training period. I have learnt about different services
and the major minor defects generally seen in the car and how to soke them.

➢ Most of the time I used to do the free services and some repair also like I
have change. the brake pads, tiers, replacing the engine od coolant and
many other things, I also learned how to drive car with case, and how to
check all the sensors are working or not if not so, then I have made a note
for that in repair order.

➢ I also seen that how an organization work under extreme pressure and how
to handle it like when so many cars have to repair in the limited time it is
really a very big task, I have also worked with GM and completed a small
project there.

➢ Overall, it was a good experience and it increases my interest in the

Automobile engineering, now I am planning to enhance my skills in this
field.

➢ My training was a great experience.

➢ What I learned in our theoretical subjects was observed there and that made
it a real experience.

➢ I had the pleasure to do work in this workshop as it had a variety of cars

including sedans, SUV's and small cars.

➢ At the end I would like to thank all the people who helped in my training
as I gained a lot of experience from it.

➢ I worked as a rookie in the workshop and then I gained experience in

servicing and then I also learned about alignment of wheels.
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 REFERENCES

❖ www.renaultindia.com/home/about us/gallery/service request....

❖ www.wikipedia.org.in/Renault motor India ltd/abbot...

❖ http://www.whiterockvw.com/essential-summer-car-maintenance-tips

❖ http://motorbash.com/eight-years-counting-Renault-india-is-the-top-
exporter-of-the-year/

❖ http://www.car parts.com/parts faults wheel balance and alignment

❖ http://www.business-standard.com/article/management/renault-s-price-
jolt-for-maruti-

❖ 114031201116 1.html

❖ https://mobiloil.com/ewarticle/car.../learn...oil.../synthetic-oil-vs-
conventional-oil
s

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