Media Number : 000017-21C

Issue Date: July 7, 2021

Model And Serial Number(s):

Cat® Lift Trucks:
GP40N1, GP45N1, GP50CN1, GP50N1, GP55N1
P8000, P9000, P10000, P11000, P12000

Subject:
Code E-32 Engine Heat Soak

This document contains information to assist with scheduled or as-needed product service.
Always refer to all Safety and Cautionary Instructions and Warnings in the applicable Service Manual and Operation and Maintenance Manual.
• Refer to Service Manual and Operation and Maintenance Manual (OMM)
for safety guidelines prior to working on equipment.

• Make all repairs with the lift truck parked on a level, hard surface. Block the
lift truck to prevent rolling while working on, or under, the lift truck.

• Ensure enforcement of company policy for proper lockout/tagout

procedure.

• Do not operate the lift truck until you read and understand the instructions
in the OMM. Improper lift truck operation is dangerous and could result in
injury or death.

This document contains information to assist with scheduled or as-needed product service.
Always refer to all Safety and Cautionary Instructions and Warnings in the applicable Service Manual and Operation and Maintenance Manual.
 Code E-32 Engine Heat Soak
Topic:
Diagnostic code E-32 caused by engine heat soak.

Cause / Discussion:
In severe duty applications, the engine may experience heat soak after being
shut off for a few minutes. During heat soak, the engine coolant temperature
may rise above ECM threshold and cause an E-32 code when the ignition is
placed in the ON position.

Service Engineering determined that once the engine is started and the water
pump begins to circulate, the engine coolant temperature will instantly drop
below threshold and maintain in a normal operating range. Therefore, we call
this “false E-32 codes”.

This document contains information to assist with scheduled or as-needed product service.
Always refer to all Safety and Cautionary Instructions and Warnings in the applicable Service Manual and Operation and Maintenance Manual.
 Code E-32 Engine Heat Soak
Solution:
Example of false E-32 code caused by engine heat soak.
Engine cranking period.
ECM detects high engine coolant
temp and triggers a code E-32

Prior to shutting off engine, truck Engine coolant temp

is operated in heavy duty cycles begins to rise
Engine coolant temp stabilizes at 82°C
(180°F) once the water pump begins to
spin and circulate.

Engine is turned off

This document contains information to assist with scheduled or as-needed product service.
Always refer to all Safety and Cautionary Instructions and Warnings in the applicable Service Manual and Operation and Maintenance Manual.
 Code E-32 Engine Heat Soak
Solution:
We have developed a simple solution to prevent false E-32 codes in severe
applications. Plug and play harness that will provide a greater tolerance to heat
soak temperatures during key ON and engine cranking.

Part number: SE000397

This document contains information to assist with scheduled or as-needed product service.
Always refer to all Safety and Cautionary Instructions and Warnings in the applicable Service Manual and Operation and Maintenance Manual.
 Code E-32 Engine Heat Soak
Solution:
Installation location:

thermostat housing

install inline SE000397 plug

and play harness here

engine coolant temp sensor

This document contains information to assist with scheduled or as-needed product service.
Always refer to all Safety and Cautionary Instructions and Warnings in the applicable Service Manual and Operation and Maintenance Manual.
 Code E-32 Engine Heat Soak
Important Information:
This harness should ONLY be used after troubleshooting has been performed,
and it should NEVER be used to resolve a true overheating issue.

Symptoms of heat soak and a false E-32 code:

• Truck can operate non-stop without any codes.
• The coolant overflow tank does not spill over.
• Temp gauge is always in normal range.
• Engine cooling system will pass a cooling system pressure test.
• While in motion or operation, there are no signs of overheating.
• E-32 only appears during a KEY ON or restart cycle (hot engine).

This document contains information to assist with scheduled or as-needed product service.
Always refer to all Safety and Cautionary Instructions and Warnings in the applicable Service Manual and Operation and Maintenance Manual.
 Code E-32 Engine Heat Soak
Important Information:
If troubleshooting assistance is requested for a true overheating issue, please
open a Service Support CRM ticket and provide the following values:

ECM Engine Coolant

Radiator Hose Inlet Temperature Reading
Temperature ˚F (˚C)

˚F (˚C)

Thermostat housing Radiator Hose

and temperature Outlet Temperature
sending units
˚F (˚C)
˚F (˚C)

This document contains information to assist with scheduled or as-needed product service.
Always refer to all Safety and Cautionary Instructions and Warnings in the applicable Service Manual and Operation and Maintenance Manual.
 Questions?

If you have any questions regarding this HPK,

please submit a Service Support Ticket.

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Logisnext Europe Oy, and may not be used without permission.

This document contains information to assist with scheduled or as-needed product service.
Always refer to all Safety and Cautionary Instructions and Warnings in the applicable Service Manual and Operation and Maintenance Manual.