MS 3500

Infant Scale
USER MANUAL

Please keep the instruction manual at hand all the time for future reference.
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 TABLE OF CONTENTS
PREFACE ..................................................................................................... 3
GENERAL INFORMATION ....................................................................... 3
INTENDED USE ......................................................................................... 3
SAFETY INSTRUCTION ........................................................................... 3
ENVIRONMENTAL .................................................................................... 4
CLEANING .................................................................................................. 4
MAINTENANCE ......................................................................................... 5
WEIGHING OPERATION .......................................................................... 5
WARRANTY-LIABILITY ........................................................................... 5
DISPOSING OF THE SCALE ..................................................................... 6
EXPLANATION OF THE GRAPHIC SYMBOLS ..................................... 7
EMC GUIDANCE AND MANUFACTURER'S DECLARATION ............ 8
SPECIFICATIONS ..................................................................................... 13
POWER ADAPTOR STANDARDS .......................................................... 14
KEY FUNCTIONS..................................................................................... 15
SCALE ASSEMBLY .................................................................................. 16
INSTRUCTION FOR REPLACING BATTERY ...................................... 18
POWER SUPPLY BY AC ADAPTOR ...................................................... 20
ASSEMBLING BABY HEITHT ROD ...................................................... 21
ERROR MESSAGE ................................................................................... 22
TROUBLESHOOTING ............................................................................. 23

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 PREFACE
Thank you for choosing CHARDER MEDICAL product. All features of this
product were designed to state of the art and are optimized for simple and
straightforward use. If you have any queries or experience any problems
not addressed in the operating instructions, please contact your
CHARDER MEDICAL service partner, or visit us on the Internet at
www.chardermedical.com

GENERAL INFORMATION
We strongly recommend you use the scales on flat and hard surface. Any
soft surface, like carpet will cause inaccuracy.

INTENDED USE
This scale is used to determine weight of patients who are supported by
professional personnel in rooms intended for carrying out health care. The
weighing value can be read off after a stable weighing value has been
obtained. Before any use, the scale must be checked for correct condition
by the authorized person.

SAFETY INSTRUCTION

Before putting the device into use, please read with care the
information given in the Operating Instructions. They contain important
instructions for installation, proper use and maintenance of the device.
The manufacturer shall not be liable for damages arising out of failure to
heed the following instructions:
These batteries should be kept away from small children. If swallowed,
promptly seek medical assistance.
Expected Service Life: 5 years

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When using electrical components under increased safety requirements,
always comply with the appropriate regulations.
Improper installation will render the warranty null and void.
Ensure the voltage marked on the power supply unit matches your mains
power supply.
This device is designed for use indoors.
Observe the permissible ambient temperatures for use
The device meets the requirements for electromagnetic compatibility. Do not
exceed the maximum values specified in the applicable standards.
If you have any problem, contact your local CHARDER MEDICAL service
partner.

ENVIRONMENTAL
All batteries contain toxic compounds; disposal of batteries should be
delegated to a competent organisation, complying with the deposit of
Poisonous Waste Regulation 1972.
Please do not incinerate batteries.
The optimum operating temperature for the scale is 5℃ to +35℃; although it
will operate at higher and lower temperatures the scales battery life will be
adversely effected.

CLEANING
We would recommend using alcohol based wipes or similar when cleaning the
scales.
Please do not use large amounts of water when cleaning the scales as this will
cause damage to the scales electronics, you should also refrain from using
corrosive liquids or high pressure washers.
Always disconnect the scales from the mains power supply before cleaning.

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 MAINTENANCE
The scale does not require any routine maintenance. However, we recommend
checking the scale’s accuracy at regular intervals. The regularity of these
checks is dependent on the level of use and the state of the scale. If any
inaccuracies occur, please contact your local dealer or CHARDER MEDICAL
service partner.

WEIGHING OPERATION
Before reading detailed instructions on how to use all the weighing functions
that are built into your scale, please read the following important guidelines:
Always be sure that the display shows `Zero` before use, if it does not then
please press the ZERO key.
The Professional Medical scale is designed to detect when a stable weight is
achieved, the indicator will `beep` twice to indicate a stable weight value, your
reading should be taken at this point.

WARRANTY-LIABILITY
If a fault or defect is present on receipt of the unit which is within CHARDER
MEDICAL’s scope of responsibility, CHARDER shall have the right to either
repair the fault or supply a replacement unit. Replaced parts shall be the
property of CHARDER. Should the fault repairs or replacement delivery not be
successful, the statutory provisions shall be valid. The period of warranty shall
be two years, beginning on the date of purchase. Please retain your receipt as
proof of purchase. Should your scale require servicing, please contact your
dealer or CHARDER MEDICAL Customer Service.
No responsibility shall be accepted for damage caused through any of the
following reasons: Unsuitable or improper storage or use, incorrect installation
or commissioning by the owner or third parties, natural wear, changes or

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modifications, incorrect or negligent handling , overuse, chemical,
electrochemical or electrical interference or humidity, unless this is attributable
to negligence on the part of CHARDER MEDICAL.
If operating, climatic or any other influences lead to a major change in
conditions or material quality, the treaty for perfect unit functioning shall be
rendered null and void. If CHARDER provides and individual warranty, this
means that the unit supplied will be free of faults for the length of the warranty
period.

DISPOSING OF THE SCALE

This product is not to be treated as regular household waste, but should be
handed in to an electrical/electronic equipment recycling centre.
You can obtain further details from your local council, your municipal waste
disposal company or the firm which you purchased the product

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EXPLANATION OF THE GRAPHIC SYMBOLS

SN-T13000001 Designation of the serial number of

every device, applied at the device.

(Number as an example)

“Please note the accompanying

documents“
or “Observe operating instructions”

Identification of manufacturer of
medical product including address

Charder Electronic Co., Ltd.

No.103, Guozhong Rd., Dali Dist.,

Taichung City 412, Taiwan (R.O.C.)

Type B applied part

Carefully read this operation manual

before setup and commissioning,
even if you are already familiar with
Charder scales.

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EMC GUIDANCE AND MANUFACTURER'S DECLARATION

Guidance and manufacturer’s declaration-electromagnetic emissions

The MEDICAL SCALE MS 3500 is intended for use in the electromagnetic
environment specified below.
The customer or the user of the MEDICAL SCALE MS 3500 should assure that it is
used in such an environment.
Electromagnetic
Emission test Compliance
environment-guidance
RF emissions CISPR 11 Group 1 The MEDICAL SCALE MS 3500
uses RF energy only for its
internal function. Therefore, its
RF emissions are very low and
are not likely to cause any
interference in nearby electronic
equipment.
Class B The MEDICAL SCALE MS 3500
RF emissions CISPR 11 is suitable for use in all
establishments, including
Harmonic emissions IEC Class A domestic establishments and
those directly connected to the
61000-3-2 public low-voltage power supply
network that supplies buildings
Voltage fluctuations Compliance
used for domestic purposes.
/flicker emissions IEC
61000-3-3

Guidance and manufacturer’s declaration-electromagnetic immunity

The MEDICAL SCALE MS 3500 is intended for use in the electromagnetic
environment specified below.
The customer or the user of the MEDICAL SCALE MS 3500 should assure that it is
used in such an environment.

IEC 60601 test Compliance Electromagnetic

Immunity test
level level environment-guidance

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Electrostatic ± 8 kV contact ± 6 kV contact Floors should be wood,
concrete or ceramic tile.
discharge(ESD) ± 2 kV, ± 4 kV, ± 8 kV air If floors are covered with
IEC 61000-4-2 ± 8 kV, ± 15 kV synthetic material, the
relative humidity should
air be at least 30%
Electrical fast ± 2kV for power ± 2kV for power Mains power quality
supply lines + supply lines Not should be that of a typical
transient/burst 1kV for applicable commercial or hospital
IEC 61000-4-4 input/output environment.
lines
Surge IEC ± 1kV line(s) to ± 1kV differential Mains power quality
line(s) ± 2kV mode Not should be that of a typical
61000-4-5 line(s) to earth applicable commercial or hospital
environment.
Voltage Dips, 0% UT for 0,5 <5% UT(>95% Mains power quality
short cycle dip in UT) for 0,5 should be that of a typical
interruptions 0% UT for 1 cycle 40% commercial or hospital
and voltage cycle UT(60% dip in environment. If the user
variations on UT) for 5 cycles of the MEDICAL SCALE
power supply 70% UT(30% 70% UT(30% MS 3500 requires
input lines IEC dip in UT) for 25 dip in UT) for 25 continued operation
61000-4-11 cycles cycles <5% during power mains
UT(>95% dip in interruptions, it is
0% UT for 5 s UT) for 5 s recommended that the
MEDICAL SCALE MS
3500 be powered from
an uninterruptible power
supply or a battery.
Power 30 A/m 3 A/m The MEDICAL SCALE
frequency(50/60 MS 3500 power
Hz) magnetic frequency magnetic
field IEC fields should be at levels
61000-4-8 characteristic of a typical
location in a typical
commercial or hospital
environment.
NOTE UT is the a.c. mains voltage prior to application of the test level.

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 Guidance and manufacturer’s declaration-electromagnetic immunity
The MEDICAL SCALE MS 3500 is intended for use in the electromagnetic
environment specified below.
The customer or the user of the MEDICAL SCALE MS 3500 should assure that is
used in such and environment.
IEC 60601 test Compliance Electromagnetic
Immunity test
level level environment-guidance
3 Vrms Portable and mobile RF
Conducted RF 3 Vrms
150 KHz to 80 MHz communications equipment
IEC 61000-4-6 should be used no closer to any
6 V in ISM bands part of the MEDICAL SCALE MS
between 0,15 MHz 3500 including cables, than the
and recommended separation
80 MHz distance calculated from the
80 % AM at 1 kHz equation applicable to the
frequency of the transmitter.

Recommended separation
distance:
d = 1,2 √P
d = 1,2 √P 80MHz to 800 MHz
d = 2,3 √P 800MHz to 2,7 GHz

Where P is the maximum output

power rating of the transmitter in
watts (W) according to the
transmitter manufacturer and d is
the recommended separation
distance in metres (m).

Field strengths from fixed RF

transmitters, as determined by an
electromagnetic site surveya,
should be less than the
compliance level in each
frequency rangeb.

Interference may occur in the

vicinity of equipment marked with
the following symbol:

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Radiated RF 3 V/m 80MHz to 2,7 3 V/m
IEC 61000-4-3 GHz
NOTE1 At 80 MHz and 800 MHz, the higher frequency range applies.
NOTE2 These guidelines may not apply in all situations. Electromagnetic
propagation is affected by absorption and reflection from structures, objects and
people.
a Field strengths from fixed transmitters, such as base stations for radio
(cellular/cordless) telephones and land mobile radios, amateur radio, AM and
FM radio broadcast and TV broadcast cannot be predicted theoretically with
accuracy. To assess the electromagnetic environment due to fixed RF
transmitters, an electromagnetic site survey should be considered. If the
measured field strength in the location in which the MEDICAL SCALE MS 3500
is used exceeds the applicable RF compliance level above, the MEDICAL
SCALE MS 3500 should be observed to verify normal operation. If abnormal
performance is observed, additional measures my be necessary, such as
re-orienting or relocating the MEDICAL SCALE MS 3500.
b Over the frequency range 150 kHz to 80 MHz, field strengths should be les than
3 V/m.

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Recommended separation distance between portable and mobile RF
communications equipment and the MEDICAL SCALE
The MEDICAL SCALE MS 3500 is intended for use in an electromagnetic
environment in which radiated RF disturbances are controlled. The customer or
the user of the MEDICAL SCALE MS 3500 can help prevent electromagnetic
interference by maintaining a minimum distance between portable and mobile
RF communications equipment (transmitters) and the MEDICAL SCALE MS
3500 as recommended below, according to the maximum output power of the
communications equipment.
Rated maximum output Separation distance according to frequency of transmitter m

power of transmitter
150 kHz to 80 MHz 80 MHz to 800 MHz 800 MHz to 2,7 GHz

d =1,2√P d =1,2√P d =2,3√P

W

0,01 0,12 0,12 0,23

0,1 0,38 0,38 0,73
1 1,2 1,2 2,3
10 3,8 3,8 7,3
100 12 12 23
For transmitters rated at a maximum output power not listed above, the
recommended separation distance d in metres (m) can be estimated using the
equation applicable to the frequency of the transmitter, where p is the maximum
output power rating of the transmitter in watts (W) according to the transmitter
manufacturer.

NOTE1 At 80 MHz and 800 MHz, the separation distance for the higher
frequency range applies.
NOTE2 These guidelines may not apply in all situations. Electromagnetic
propagation is affected by absorption and reflection from structures, objects
and people.

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SPECIFICATIONS

MODEL# MS3500

Capacity 20 kg

0 - 10kg x 5g
Division
10 - 20kg x 10g

Accuracy ±7.5g < 10kg > ±15g

Operating Temp. +5°C ~ +35°C

and Humidity 15% - 85% RH

Tray YES

Units
kg/lb
of Measure
Function keys ON/ZERO/OFF, UNIT , HOLD

Stabilisation Time
1-2 seconds

Power supply 9V battery and 9V ~ 12V Charder AC adaptor

1.0” LCD display with 5 active digits

Indicator display

Dimensions Base: 340 x 330 x 50 mm

(w x d x h) Tray: 560 x 290 x 120mm

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POWER ADAPTOR STANDARDS
CAUTION: The device is only compatible with restricted power
adaptors in dashed block below.
AMP DRAWING NO.: CE APPROVED TYPE TYPE Adaptor
VOLTAGE NO. / MODEL NO.: plug
9V DC 100mA AD-038A D41W1090100-13/1 EU
9V DC 100mA AD-0484 D35W090100-23/1 US
9V DC 100mA AD-037A D41WK090100-13/2 UK
9V 200mA AD-8082 (AD-0544) UE05WCP-090020SPC US
9V 200mA AD-8082 (AD-0544) UE05WCP-090020SPC EU
9V 200mA AD-8082 (AD-0544) UE05WCP-090020SPC UK
9V 200mA AD-8082A (AD-0544A) UE05WCP-090020SPC AU
12V 0.5A CD-AD-00011 UES06WOCPU-120050SPA EU
12V 0.5A CD-AD-00011 UES06WOCPU-120050SPA US
12V 0.5A CD-AD-00011 UES06WOCPU-120050SPA UK
12V 0.5A CD-AD-00011 UES06WOCPU-120050SPA AU
12V 2A AD-8058 (AD-0521) UE24WU-120200SPA US
12V 2A AD-8057 (AD-0520) UE24WU-120200SPA EU
12V 2A AD-8056 (AD-0519) UE24WU-120200SPA UK
12V 2A AD-8074 (AD-0534) UE24WU-120200SPA AU
12V 1A AD-8095 UE24WCP1-120100SPA US
12V 1A AD-8095 UE24WCP1-120100SPA EU
12V 1A AD-8095 UE24WCP1-120100SPA UK
12V 1A AD-8095 UE24WCP1-120100SPA AU
15V300mA AD-8079A (AD-0536A) UE05WCP-150030SPC EU
15V300mA AD-016D D41W150300-13/1 US
15V300mA AD-8079B (AD-0536B) UE05WCP-150030SPC UK
15V300mA AD-8079C UE05WCP-150030SPC AU
15V 300mA AD-0420 D41WI150300-13/1 EU
15V 300mA AD-0370 D41WK150300-13/2 UK
15V 300mA AD-8079D (AD0536D) UE05WCP-150030SPC US
15V 300mA AD-0482 D41WA150300-13/2 AU
12V 1A AD-8096 UE24WCP1-120100SPA US
12V 1A AD-8096 UE24WCP1-120100SPA EU
12V 1A AD-8096 UE24WCP1-120100SPA UK
12V 1A AD-8096 UE24WCP1-120100SPA AU
12V 1A AD-8084B UE24WV-120100SPA EU
12V 1A AD-8084 UE24WB-120100SPA UK
12V 1.5A AD-8025A (AD-0527) GFP181DA-120150B-2 US
12V 1.5A AD-8025D (AD-0529) GFP181DA-120150B-2 UK

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KEY FUNCTIONS

1. ON/ZERO/OFF:
1) Power on and power off the scale.
2) Zero the scale (±2% of full capacity).
3) Press this key for 3 seconds to power off the scale.

2. HOLD: -For baby type

Press this key to lock weight value while weighing. Disable the
weight lock function by pressing HOLD key again.
3. UNIT:
Press to change weighing unit between kg and lb.

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SCALE ASSEMBLY

1. Installing the tray to proper location.

2. Upside down scale to screw tray and platform

properly.

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3. Tighten the screw nut on both sides.

4. Assembly is completed.

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INSTRUCTION FOR REPLACING BATTERY

Upside down to spot battery housing.

Take battery housing out of scale.

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 The scale uses 9V battery.

Installing 9V battery

Put battery housing back to complete procedure.

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POWER SUPPLY BY AC ADAPTOR

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 ASSEMBLING BABY HEITHT ROD

First, fixing the bracket with screws [B] on baby tray.

*Screw [A] is for client to ensure security of bracket and height rod.

Bracket for baby tray

Installing height rod with bracket until click.

Screw set A is for client to ensure the security of height rod.

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ERROR MESSAGE

 Low Battery
This warning shows that the voltage
of battery is too low to use, please
replace a new battery for operation.

 Over Load
The load is over limit, please reduce the
loading and try again. If the trouble still
exists, please call your local service partner.
The loading is over limit when power on,
please reduce the loading. If the trouble still
exists, please call your local service partner

Zero count over calibration zero range

+20% while power on
Zero count under calibration zero range
-20% while power on

 Over Zero
Counting error (too low): Indicates that
the signal from the load cell/s is too low.

 Under Zero
EEPROM Error: Indicates that there is
a fault with the scales software.

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TROUBLESHOOTING
Troubleshooting for defective modes:
Original purchaser can enjoy the benefits under the effective Warranty
against functional defects in material and workmanship subject to the
terms and conditions listed in the yearly Warranty Program & Return
Policy.
Our warranty service program includes the following:
1. Technician repair service under warranty or at a service
maintenance charge depending on the workmanship for the
defective functionality or cause of damage covered by the
warranty.
2. Parts replacement from the manufacturing factory under the
warranty or at a certain cost for the replaced parts plus the
workmanship charge if not covered under the warranty.

Before you contact our Authorized Dealer in your country for technician
repair service, please read through the following section carefully:

Self-checking Tips:
Some functional defects can be identified and maintained by
users as listed below:

1. Power-on failure
 Check if the main power adaptor has not plugged onto the scale
properly
 Check if the battery power is running low - Recharge of battery
power

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2. Indicator showing ZERO SPAN out of range
 Incorrect weighing result - Avoid damages by external
environment force such as free-drop to the ground, collision by
external objects, etc.
 Proper re-calibration procedure required to correct the setting
of weighing accuracy.
 Interference due to RF disturbance, ground vibration…etc.
 Unstable platform feet adjustments according to bubble level
indication
 Incorrect position or other external objects within weighing
area
 The weighing-scale is not put in a solid & firm ground area, such
as carpet floor or lawn.

3. Connection failure for data transmission to PC or printer

 Wrong connection wires or faulty wires for transmission between
the digital indicator & load cells.
 Wrong indicator models
 Wrong internal wiring or wire broken

In case of the following defective mode occurs, it is suggested to contact

your nearest Authorized Dealer for further technician service & repair:

1. Auto switch-on failure :

 Push-button faulty
 Short circuit wires - Wire broken
 Safety fuse burnt out
 Wire connection problem
 Main power adaptor faulty – Parts Replacement

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2. LCD display faulty
 Possible hardware defects include: Uneven brightness in the LCD
display screen & texts color blurred, smeared rainbow screen,
incorrect decimal display
 LCD PIN broken or short circuit
 PCB cooper foil broken & loosed welding
 Unable to save or read data – IC or transistor faulty, internal parts
broken.
 LCD showing “ERRL” after switch on - Load cell damaged
 Overload may cause the weigh to malfunction.
 Software system crash
 Resonator faulty
 Load cells with faulty grinding standard.
 Key buttons failure - Front key panel damaged or disconnected

3. Buzzer malfunction
 Wrong welding of PVC wire
 Key buttons & control panel damaged or disconnected.

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26
Manufacturer’s Declaration of Conformity
This product has been manufactured in accordance with
the harmonized European standards, following the
provisions of the below stated directives:

93/42/EEC as amended by 2007/47/EC

Medical Device Directive

Please see separate document showing on sticker of device for

above CE marking.

Authorized EU Representative:

Manufactured by:
Charder Electronic Co., Ltd.
No.103, Guozhong Rd., Dali Dist.,
Taichung City, 412 Taiwan (R.O.C.)

CD-IN-1114 [9078M]
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