Practical File - BRM
Practical File - BRM
ON
"RESEARCH METHODOLOGY"
The assistance rendered during the study has been duly acknowledged.
No part of this work has been submitted for any other degree.
Faculty Guide
Date: 11th December 2023 DR. EISHA KHAN
Assistant Professor
ACKNOWLEDGEMENT
Any accomplishment requires the effort of many people, and this work is not different. Regardless of the source,
I wish to express my gratitude to those who may have contributed to this work, even though they were
anonymous.
I would like to pay my sincere thanks to my Research Methodology faculty DR. EISHA KHAN under whose
guidance I was able to complete my Practical successfully. I have been fortunate enough to get all the support,
encouragement and guidance from him needed to explore, think new and initiate.
My final thanks go out to my parents, family members, teachers and friends who encouraged me countless times
to persevere through this entire process.
ADITYA SETHI
INDEX
S. NO CONTENT PAGE NO
1 Introduction of SPSS 1
2 Objective and Hypothesis 4
3 Google Form 6
4 Excel Spreadsheet 8
5 Data Feeding in SPSS 9
a) Data view
b)Variable
6 Data Analysis 12
I) Univariate Analysis
a) Frequency
b) Histogram
II) Bivariate Analysis
a) Cross tab
b) Chi-square
c) Anova
d) T-test
INTRODUCTION OF SPSS
SPSS, which stands for Statistical Package for the Social Sciences, is a widely used software program for statistical
analysis in social science research, as well as in various other fields. Originally developed by Stanford University
students in 1968, SPSS has since evolved and become a product of IBM. The software is designed to assist
researchers, analysts, and data scientists in managing and analyzing data to extract meaningful insights.
SPSS is popular because of its simplicity, easy-to-follow command language, and well-documented user manual.
Government entities, educational institutions, survey companies, market researchers, marketing organizations,
health researchers, data miners, and many others use it for analyzing survey data.
Features of SPSS?
The core functionalities offered in SPSS are:
Statistical program for quantitative data analysis – It includes frequencies, cross-tabulation, and
bivariate statistics.
Modeler program that allows for predictive modeling. It enables researchers to build and validate
predictive models using advanced statistical procedures.
Text analysis helps you derive insights from qualitative inputs through open-ended questionnaires.
Visualization Designer allows researchers to use their data for a variety of visual representations.
Apart from the above four functionalities, SPSS also provides data management solutions. Its data management
solutions like FHIR enable researchers to perform case selection, create derived data, and perform file reshaping.
SPSS makes the processing of complex data pretty simple. It is not easy to work with such data, and it is also a
time-consuming process.
Let us see four of the major industries where SPSS is primarily used.
1. Market Research
Businesses want actionable insights using which they can make tough and effective business decisions. There are
tonnes of data generated by businesses, and scanning them manually is not the right way to analyze them.
For market researchers who are looking for a reliable solution that will help them understand their data,
analyze trends, forecast, plan, and arrive at conclusions, SPSS is the best tool out there.
By using sophisticated statistical analyses, SPSS helps market researchers get actionable insights from
your customer data. Thanks to its powerful survey data analysis technology, it is possible to get accurate
information about market trends.
Perceptual mapping, preference scaling, predictive analysis, statistical learning, and a bunch of other
advanced tools such as stratified, clustered, and multistage sampling help with the decision-making
process.
2. Education
Educational institutions have to bear the pressure of enrolling students and retaining them each year. Not to mention
the fact that they need to attract new students every year. This is where SPSS comes in.
More than 80% of all US colleges are currently using SPSS software.
SPSS software’s ability to focus on patterns lets them identify the chances of a student’s future success.
It uses a combination of factors that tells them about students who are at risk.
The institution’s faculty can use SPSS software to analyze a plethora of complex data sets to uncover
hidden patterns.
3. Healthcare
We need to solve a lot of issues to provide great healthcare. In healthcare institutions, outdated practices in patient
delivery and misaligned incentives for caregivers are some of the biggest issues. This is where analytics can be a
life-saver, literally at that. Applying SPSS’ statistical analysis for healthcare delivery has a number of use cases.
When it comes to the healthcare sector, the data of patients is sacrosanct. Not only can wrong data result
in terrible outcomes, but they are also timely, sensitive, and instant.
With the help of SPSS, healthcare organizations can implement a patient delivery program using data. It
will not only drive better patient outcomes but also reduce the costs involved.
For data sets that have complex relationships, univariate and multivariate modeling techniques can be
used.
4. Retail
The retail industry relies heavily on analytics for everything from initial stock planning to forecasting future trends.
Customers have a lot of leverage when it comes to retail products, thanks to the advent of social media, forums, and
review sites.
Customers are taking their decisions based on the brand’s reviews online. So it is imperative that retail businesses
give the best that can be offered. Thankfully, statistical analysis is a savior for the retail industry.
Retail businesses generate a lot of data and it needs to be collected, analyzed, and converted into
actionable insights. By using the data effectively with SPSS software, businesses will end up providing
excellent experiences for their customers.
SPSS analysis lets retailers understand their customers, provide them with the right solutions and
deliver them using the perfect channels.
From understanding how different segments of customers behave to why they make certain buying
decisions, everything can be found with the help of SPSS analysis.
Using the previous spending and behavior patterns, SPSS statistics will profile customers. By
leveraging this data, it will come up with customer preferences and give them an analysis of what
makes customers turn from casual browsers into shoppers.
In SPSS, users are not forced to work with syntax, even though syntax files can be saved and modified as needed.
When there are saved syntax files, it helps immensely with documentation and also gives an idea of how the new
variables were calculated and how values that were missing were handled.
It offers reliable and fast answers
It’s dynamic and has useful tables and graphs
Since it offers a wide variety of languages, a lot of people can access
Effective data management
Doesn’t require a lot of effort to start using the software
Useful for both quantitative and qualitative data
The chances of errors are little with SPSS
One of the easiest statistical tools to analyze data
SPSS users can select the graph type which matches their data distribution requirement
If researchers collect data using faulty or biased methods, then the resulting statistical analysis will not give the
right answers. If the gap between the sample and the actual population is negligent, then there is no issue. But if the
difference is big, then it will produce misleading data.
When researchers do not measure the exact thing that they want to measure, then the SPSS analysis will not fail.
One more issue with using a statistical analysis tool such as SPSS is that it ends up giving you simple answers for
complex issues.
Step I: Firstly, you are required to give a relevant & suitable topic to your research
that determines its purpose.
Step II: Customize the form accordingly, as per your research purpose
Step III: Create link and share the form to respective Participant.
Step I: Open Google form and click on the green Excel Icon
Step II: After transferring the Respective responses/Data, use the IF condition to
Manipulate it in terms of Numbers.
(Only relevant variables should be considered while Data manipulation) *
Step III: Save the file into the system in Excel format. This file will be used in
SPSS for analysis later.
DATA FEEDING IN SPSS
Step I: Open SPSS and go to the file explorer, select the saved EXCEL file
which consists manipulated research responses of Google form.
A) DATA VIEW
Step II: Once after transferring the data, the data will be classified into two types-
Data view & Variable view by the SPSS.
B) VARIABLE VIEW
DATA ANALYSIS
1) UNIVARIATE ANALYSIS
A)FREQUENCY
Step I: Go to Analyze option at the top of Interface and select Descriptive statistics, then click on
Frequencies option.
Step II: Afterwards a new pop-up will get open, Drop down all the variables of left side to Variable
column at right side.
B) HISTOGRAM
Step III: For special formatting, select STATISTICS option (1), and apply required outputs i.e., Mean,
Median, Mode, std. deviation and soon.
Then got to the CHARTS section (2) underneath STATISTICS option, and select the suitable chart type as
per research.
(1)
(2)
GENDER
[Above table & Histogram, representing the Gender frequency of this research.
Hence, the highest participants are Male having 65.2% participation rate, afterwards
Female with 34.8% participation rate.]
(2)
AGE GROUP
[Above table & Histogram, representing the Age frequency of this research.]
The highest participants with 69.6% participation belong to (10-20) age group,
afterwards 8.7% of the participants belong to (20-30) age group, while 17.4% of
the participants belong to (30-40) age group, and the remaining 4.3% of the people
belong to (40 & above) age group.
(Mean=1.57, Std. deviation=.945, and N=23 respectively)
(3)
4)
WOULD YOU LIKE TO BUY ANYTHING FROM ONE OF THE BRANDS?
[Above table & Histogram, representing the frequency that shows “Would you like
to buy anything from one of the brands?”.]
52.2% of participants have chosen YES, 21. of 7% of participants have chosen
NO, and the remaining 26.1% of participants have chosen MAYBE].
(Mean= 1.74, Std. deviation= .864, and N= 23 respectively)
(5)
HAVE YOU EVER BOUGHT ANY SHOES FROM ONE OF THE BRANDS?
[Above table & Histogram, representing the frequency that shows “Have you ever
bought any shoes from one of these brands?”.]
72.2% participants have chosen YES, afterwards 27.8% participants have chosen
NO as per the table]
(6)
Valid 10 97.8
1 100.0
[Above table & Histogram, representing the frequency that shows “Are both the
shoes appealing in looks?”.]
58.7% participants have chosen YES, afterwards 21.3% participants have chosen
NO as per the table]
(7)
[ Above table & Histogram, representing the frequency that shows “customer’s
overall review for New Balance”.]
39.1% participants have given excellent review for New Balance, afterwards
23.9% unsatisfied participants have given very bad rating for New Balance, while
26.1% participants have given 3-star rating, and the remaining 6.5% & 4.4%
participants have given 4 and 5 star rating respectively, as per the table].
(Mean=2.13, Std. deviation=1.147, and N=23 respectively)
(8)
[Above table & Histogram, representing the frequency that shows “customer’s
overall review for Asics”]
37% participants have given excellent rating to Asics, afterwards 19.6% unsatisfied
participants have given very bad rating to Asics, while 30.4% participants have
given 3-star rating and the remaining 6.5% & 6.5% have given 4 & 5 star rating, as
per the table].
A) CROSS -TAB
Step I: Goto Analyze Option in SPSS (1), select Descriptive statistics (2) and click
on crosstabs (3).
A new pop will open, Put factor of Research in Row section & other variables
in Column section.
1
4
2 5
B) CHI-SQUARE
Step II: Onceafter doing Step, I, Click on Statistics & select chi-square (4). Then
click on the Cells button beneath Statistics, and select row & columns (5).
yes no maybe
Male 11 0 4 15
GENDER
Female 1 5 2 8
Total 12 5 6 23
INTERPRETATION
[In this Research, there are total 45.5% Male & 54.5% Female.
In male category- 80% participants belongs to (10-20) age group, whereas 10%
participants belongs to (21-30) age group and rest 10 % participants belongs to
(31-40) age group accordingly,
In Female category- 50% participants belongs to (10-20) age group, whereas
41.7%participants belongs to (21-30) age group and rest 8.3 % participants
belongs to (31-40) age group.]
Chi-SquareTests
Chi-Square Tests
a. 5 cells (83.3%) have expected count less than 5. The minimum expected count is 1.74.
INTERPRETATION
Since, Pearson chi square is .247 which is higher than 0.05 i.e., (P value = .247 >
0.05) which shows there’s no significant difference among the groups and
therefore; Null (H0) Hypothesis will be accepted
Crosstab
Crosstab
Count
yes no maybe
Male 11 0 4 15
GENDER
Female 1 5 2 8
Total 12 5 6 23
Chi-Square Tests
a. 5 cells (83.3%) have expected count less than 5. The minimum expected count is 1.74.
GENDER * HAVE YOU EVER BOUGHT ANY SHOES FROM ONE OF THE
BRANDS?
Crosstab
Count
yes no 3
Male 11 0 4 15
GENDER
Female 1 5 2 8
Total 12 5 6 23
Chi-Square Tests
a. 5 cells (83.3%) have expected count less than 5. The minimum expected count is 1.74.
Crosstab
Count
yes no 3
Male 10 1 4 15
GENDER
Female 1 5 2 8
Total 11 6 6 23
Chi-Square Tests
a. 5 cells (83.3%) have expected count less than 5. The minimum expected count is 2.09.
Crosstab
Count
yes no maybe
10-20 11 1 4 16
20-30 1 0 1 2
AGE GROUP
30-40 0 4 0 4
above 40 0 0 1 1
Total 12 5 6 23
Chi-Square Tests
a. 11 cells (91.7%) have expected count less than 5. The minimum expected count is .22.
AGE GROUP * WOULD YOU LIKE TO BUY ANYTHING FROM ONE OF THE
BRANDS?
Crosstab
Count
yes no maybe
10-20 11 1 4 16
20-30 1 0 1 2
AGE GROUP
30-40 0 4 0 4
above 40 0 0 1 1
Total 12 5 6 23
Chi-Square Tests
a. 11 cells (91.7%) have expected count less than 5. The minimum expected count is .22.
INTERPRETATION
[In this Research, there are total 18.2 % participants in 10-20 category,
45.5% Participants in 20-30 category, 18.2 % participants in 30-40
category, 13.6 % participants in more than 40 categories.
In 10-20 category-100%participantsbelongs to (10-20) age group only
In 20-30 category- 70%participants belongs to (10-20) age group, whereas
20%participants belongs to (21-30) age group and rest 10% participants
belongs to (31-40) age group
In 30-40 category- 66.7% participants belongs to (10-20) age group,
whereas rest 33.3% participants belong to (21-30) age group
In more than 40 category- 20% participants belongs to (10-20) age
group, whereas 60% participants belong to (21-30) age group and rest
20% participants belongs to (31-40) age group respectively.
AGE GROUP * HAVE YOU EVER BOUGHT ANY SHOES FROM ONE OF THE
BRANDS?
Crosstab
Count
yes no 3
10-20 11 1 4 16
20-30 1 0 1 2
AGE GROUP
30-40 0 4 0 4
above 40 0 0 1 1
Total 12 5 6 23
Chi-Square Tests
a. 11 cells (91.7%) have expected count less than 5. The minimum expected count is .22.
AGE GROUP * ARE BOTH THE SHOES APPEALING IN LOOKS?
Crosstab
Count
yes no 3
10-20 10 2 4 16
20-30 1 0 1 2
AGE GROUP
30-40 0 4 0 4
above 40 0 0 1 1
Total 11 6 6 23
Chi-Square Tests
a. 11 cells (91.7%) have expected count less than 5. The minimum expected count is .26.
C)T-TEST
Step I: Choose the “Analyze” section at the top of SPSS interface, go to
“compare means” option and select Independent Sample T-test.
Step II: Put all the scale variables or Dependent value in “Test
Variable” section, and drag the nominal factor of research in
“grouping variable” which consist of two groups only.
T-TEST OUTPUT
Group Statistics
GENDER N Mean Std. Deviation Std. Error Mean
DO YOU KNOW ABOUT Male 15 1.53 .915 .236
NEW BALANCE OR ASICS? Female 8 2.13 .641 .227
WOULD YOU LIKE TO BUY Male 15 1.53 .915 .236
ANYTHING FROM ONE OF Female 8 2.13 .641 .227
THE BRANDS?
HAVE YOU EVER BOUGHT Male 15 1.53 .915 .236
ANY SHOES FROM ONE OF Female 8 2.13 .641 .227
THE BRANDS?
ARE BOTH THE SHOES Male 15 1.60 .910 .235
APPEALING IN LOOKS? Female 8 2.13 .641 .227
Interpretation;
D) ANOVA TEST
Step I: Go to Analyze section in SPSS, open Compare means and select One-way
ANOVA.
Step II: Put all the scale variables or Dependent value in “Dependent
List” section, and drag the nominal factor of research in “Factor” section
on the basis of which research is to be concluded.
Step III: press OK to proceed.
ANOVA (Output)
ANOVA
Sum of Squares df Mean Square F Si
DO YOU KNOW ABOUT NEW Between Groups 2.497 3 .832 1.135
BALANCE OR ASICS? Within Groups 13.938 19 .734
Total 16.435 22
WOULD YOU LIKE TO BUY Between Groups 2.497 3 .832 1.135
ANYTHING FROM ONE OF Within Groups 13.938 19 .734
THE BRANDS? Total 16.435 22
HAVE YOU EVER BOUGHT Between Groups 2.497 3 .832 1.135
ANY SHOES FROM ONE OF Within Groups 13.938 19 .734
THE BRANDS? Total 16.435 22
ARE BOTH THE SHOES Between Groups 2.163 3 .721 .996
APPEALING IN LOOKS? Within Groups 13.750 19 .724
Total 15.913 22
Interpretation;