Venkata Surapaneni

MOBILE : (+1 ) 224-385-2015 EMAIL : venkata.surapaneni999@gmail.com

PROFILE

9 years of experience as an IT professional and a Business Analyst with Agile Project

Management experience and has solid working background in Business Analysis, programming,
involved in Requirements Elicita on/Analysis/ Documenta on, Usability Design, Product
Development and Business Process Engineering. Possess solid project management and
excellent communica on skills.

PROFESSIONAL SUMMARY

CLIENT ROLE TIMELINE LOCATION

PERDUE FARMS Sr. BUSINESS ANALYST MARCH 2023 - MAY MARYLAND

2024
BANK OF AMERICA BUSINESS ANALYST/ SEP 2018 - JANUARY DELAWARE
SCRUM MASTER 2023

EXELON BUSINESS ANALYST JULY 2017- JUNE 2018 ILLINOIS

CORPORATION
BAYER BUSINESS ANALYST AUG 2014 - MAY 2017 PENSYLVANIA
PHARMACEUTICALS
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 • 9 Years of experience in IT Industry as a Business Analyst with experience that excels
working with cross-func onal teams and coordina ng mul ple projects simultaneously.

• Goof understanding of Agile and Waterfall project management methodologies :

successfully managed large project onsite/o shore teams and produced high quality
deliverables that meet melines/targets.

• Extensive experience in deriving Business Requirements Document, Func onal

Requirements Speci ca ons Document based on User requirements.

• Experience with Business Requirements gathering by conduc ng personal interviews,

developing ques onnaires, brainstorming, conduc ng JAD sessions.

• Good understanding of Agile Scrum and SAFe concepts including user stories, burndown
chart and sprint backlog.

• Collaborated with the product owner and Scrum masters in de ning and crea ng User
Stories and Acceptance Criteria.
• Experience in serving as a primary liaison between business group and technology team
• Scrum Master responsible for crea ng and coordina ng with the agile development
teams, supervising them and managing agile ceremonies (Scrum).
• De ne User Stories along with Scrum master and Agile Team and made accurate story
point es ma ons while priori sing the team backlog.
• Strong experience with MS Visio and wri ng SQL queries, worked with HP Quality Centre
and SharePoint.
• Successfully conducted release and sprint planning, story grooming, burn down
tracking, daily stand-ups, retrospec ves and White boarding mee ngs.
• Responsible for product delivery as a Product owner and or ac ng Scrum Master.
• Excellent analy cal and methodical approach to problem solving and documen ng root
causes.

• Extensive experience in Unit Tes ng, Regression Tes ng and User Acceptance Tes ng.

• Handled projects with reference to tool improvements and process developments.

• Possess excellent interpersonal and organisa onal ability with unique exper se in
describing highly technical concepts to a non technical audience while working on
mul ple projects at di erent stages of SDLC.
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 TECHNICAL SKILLS

DOCUMENTATION MS office suite (Word , Excel, Powerpoint,

Visio) Microsoft365, Collab, Confluence

PROJECT METHODOLOGIES Agile Scrum, Waterfall, Kanban,SAFe, SDLC

2.0, Tableu

PROJECT MANAGEMENT TOOLS JIRA, Rational RequisitePro, MS Project, RPM,

ALM, Cognos, HP Quality Centre

DATABASES Microsoft SQL, PL-SQL

TRAINING PMP, Crystal Reports

INCIDENT TRACKING Remedy IT service management, Service Now

PROFESSIONAL EXPERIENCE

PERDUE FARMS
Salisbury , MARYLAND
MARCH 2023 - MAY 2024
Business Analyst II

Responsibilities:

• Collaborated with Business to provide clear and concise requirements for new systems
and enhancement required for exis ng systems to ensure the system design ts the
needs of the users.
• Supported the tes ng process by providing documenta on, researching ques ons and
providing mely answers.
• Act as a liaison between clients, informa on technology analysts, design team, and
tes ng to ensure op mal opera onal performance.
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 • Responsible for handling of all impediments the team comes across while development
and tes ng.
• Analyse business performance across mul ple func ons and communicate insights
through design , development and deployment and support of sustainable and scalable
dashboards using tools such as POWER BI.
• Deliver high complexity dash boards using simple methods and principles for crea ng
the view ; use design prototyping in Excel for establishing minimum viable products.
• Facilitated and par cipated in sprint ceremonies (sprint planning, retrospec ves, daily
stand-ups and sprint review).
• Pro cient in wri ng acceptance criteria and test scenarios for development team.
• Reviewed Test scenarios/Test cases tracked Test Execu on using HP ALM and prepared
QA Test execu on status reports to Client.
• Perform sanity and end user tes ng using HP Applica on Lifecycle Management (HP
ALM) for the dra ed requirements before rou ng the itera ve project output to client to
ensure transla on of requirements to accurate repor ng.
• Monitored and reported progress, status, and issues related to analysis e orts to
stakeholders.
• Enhanced consumable data with data manipula on tasks using tools such as Dataiku and
snow ake.
• Worked with SAP ECC/HANA , BABOK and data modelling for analy cs in a cloud
environment.
• Queried rela onal databases using SQL to assist business and IT in be er understanding
of business requirements.

• Par cipated in team mee ngs for de ning De ni on of Done and De ni on of Ready.
• Assured work products comply with established deliverable guidelines including format
and content.
• Adheres to high standards of integrity while dealing with clients, peers, and sta .
Complies with and enforces corporate and project policies and procedures.
• Interac ng with di erent teams during release ac vi es for ensuring smooth transi on
and providing support and solu ons in case of any issues iden ed.
• Perform edits and/or feedback to standard opera ng procedures (SOPs) in order to
adapt to new obstacles and client direc ves.

ENVIRONMENT : MS VISIO, MS OFFICE , AGILE SCRUM, JIRA, CONFLUENCE, SHAREPOINT, SQL,

HP ALM, SDLC 2.0
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 BANK OF AMERICA
Delaware
SEP 2018 - JAN 2023
Business Analyst / Scrum Master

PROJECTS :
• Bespoke Custom Insights Generator, Persone cs Insights Generator, Cascade.
• Bespoke is a Web based backend project designed and developed to generate and present
Custom Insights related to Rewards, Daily, Weekly, Monthly transac ons to the customers
based on their account ac vity.
• Cascade: The purpose of this project is to build a founda onal capability to clean and enrich
Merchant data.

Responsibili es:

• Coordinated with the Product Owner and Dev. team to facilitate the Scrum ceremonies.
• Colloborated with the product owner, dev team and the business teams to comply with the
CCBs Agile guidelines.
• Coordinated with the Product Owner and Dev. team to facilitate the Scrum ceremonies.
• Facilitated all the Scrum Ceremonies/Events such as Sprint planning, Reviews,
Retrospec ves Daily Stand Up mee ngs and PBR mee ngs.
• Collaborated with Agile Coach to train the dev. team on Rela ve Es ma on techniques.
• Coordinated with the technical teams to come up with es mates for the Technical tasks.
• Coordinated with the Tes ng team and assisted in developing the test scenarios.
• Performed Gap analysis between the exis ng state and the future state for the projects and
documented in the standard templates.
• Documented the Support process for the automa on tool (Cucumber Tes ng) that was
developed at o shore.
• Coordinated with the UX design team to provide them with actual business requirements
related to new designs.
• Provided weekly status report to the management on the ongoing Project ac vi es.
• Facilitated mee ngs with the Business and technology teams to address outstanding items
and to resolve impediments.
• Colloborated closely with the SMEs to iden fy and analyse the core requirements and key
features for the call centre opera on projects.
• Executed test strategies and test cases to verify the accuracy of func onality, security and
fault tolerance.
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 • Me culously analysed complex data ,sta ng plans and variances to recommend solu ons
to improve revenue per call and customer sa sfac on/ reten on.
• Used queries to verify system func onality and provided the users with the needed data
and informa on during the opera onal phase.
• Conducted Walk Throughs on all the Design documents and Test Results to get approvals
from the Stakeholders.
• Acted as Liaison between the Business and Technology teams and Cross Func onal teams.
• Translated Business Requirements to Technical requirements with appropriate Visio
diagrams.
• Communicated updates to the PM and Management on e orts to complete tasks as
described in the overall project plan.
• Reviewed/ nalized ini al scope assessment for project e ort.
• Facilitated mee ngs among the Business and technology teams to address outstanding
items and to resolve issues.
• Provided input to Stakeholder Communica ons on project status, risk, schedule, poten al
scope issues via upda ng the Weekly Project Dashboard.
• Documented Level 0, Level 1 budget es mates for Management’s approval.
• Provided Direc on to the O Shore development team with the project tasks, training and
support ac vi es.

ENVIRONMENT : MS Visio, MS O ce, Agile, Con uence, SHAREPOINT, JAVA API, Cucumber
Automa on Tes ng, Spunk, JIRA, Clarity, and Beeline

EXELON CORPORATION
Chicago, IL
JULY 2017 - JUNE 2018
Business Analyst

Projects: NERC CIP V5 Access Control and Automa on program includes the Access Controls
and Automa ons (AA&A) project to enforce NERC CIP V5 Compliance from an access control
and access governance standpoint across various BES Cyber assets at Exelon.

Responsibili es:

• Analyzed, documented project requirements and changes to requirements for the new
func onal speci ca ons to be included in the current system within the current
development lifecycle.
• Provided input to Stakeholder Communica ons on project status, risk, schedule, and
poten al scope issues via upda ng the Weekly Project Dashboard.
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 • Interacted with various cross func onal teams on building business use cases and
understanding the process ow.
• Prepared project plans and task assignments for the project using Microso Project.
• Worked closely with the QA/Test Engineers in ensuring quality assurance and crea on
of test plan strategy and test suite for User Acceptance Tes ng (UAT).
• Served as a liaison between the business area and the IT organiza on to provide
technical solu ons required for the achievement of business goals.
• Used features of T-SQL in order to interface the database and other applica ons in most
e cient manner.
• Involved in the processes of both Automated and Manual Tes ng.
• Reviewed deliverables prepared by the team before passing to the leadership
• Obtaining approvals on the deliverables by the stake holders by co ordina ng with them.
• Managed day to day opera onal aspects of the project.
• Oraganized and facilitated Agile and Scrum mee ngs : Sprint planning , Daily Scrum and
Sprint Check-in, Reviews and Retrospec ves
• Reported progress to all the stake holders and product owner through sprint burn down
reports , itera on burn down reports and velocity target updates.
• Change requests based on business requirements, allowing su cient me frame to
ensure accuracy and consider deadlines.
• Assured that all ar facts were in compliance with corporate policies and guidelines.
• Provided weekly status report to the management on the ongoing project ac vi es.
• Facilitated mee ngs with Business and Technology teams to address outstanding items
and resolve impediments.
• Assured work products comply with established deliverable guidelines including format
and content.
• Mentored and served as a resource for team members and supported transi on of
newly hired employees to our business.
• Assisted in test cases, integra on tes ng and validate test results during tes ng phase.
• Reviewd ini al scope assessment for the project e ort
• Escalate issues with development teams as needed to research problems associated
with deployed computer applica ons.

ENVIRONMENT : MS Visio, MS O ce, Ac ve Directory, JAVA 1.5, OIG 11g R2-PS2, SHAREPOINT,
HP ALM 11, UNIX, JIRA, MPP.
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 BAYER PHARMACEUTICALS
Pi sburgh, PA
AUG 2014 - MAY 2017
Business Analyst

Projects : Development and maintainence of compliance reports for federal government , state
government and corporate including designing and developing a database (Teradata) and
reports of the aggregate spend to the federal government under the SUNSHINE act.

Responsibili es :

• Provided business and applica on exper se through analysis of business requirements

throughout So ware development lifecycle.
• Created the Clear Choice documents with Architectural/Data ow diagrams as per the
Business Requirement Documents (BRD) for various Business Units
• Created Func onal speci ca ons and Technical speci ca ons documents.
• Responsible for the migra on of Strategies to the Decision Engine for all the BUs
• Interacted with cross func onal teams to review So ware and new releases
• Implemented various versions of So ware releases/ Service Packs across all the BUs
• Directed the development of prototypes and tested as per the design
• Involved in SIT, UAT, Stage and Regression test cycles
• Created System Architecture documents, Release Notes, Technical documenta on, Support
documenta on and Disaster recovery documenta on
• Resolved Produc on issues and the project related issues of various Business Units in a
mely manner
• Recommended improvement in the design and development of Team Site applica on based
on Share Point services
• E ec vely par cipated in performance enhancement discussions and implementa ons with
Stakeholders
• Responsible for Level 2 Support in Produc on, Staging, UAT environment
• Recommended the process for gathering Metrics, cos ng details and Audit processes for
mul ple Business Units
• Provided the Level of Es mate (LOE) to the Business as per the project architecture
• Coordinated with cross func onal teams like the MQ team, EAI, front End teams,
Stakeholders and the Business users
• Responsible for requirement gathering, business process ow , business process modelling
and business analysis.
• Facilitated JAD sessions with the management, users and stake holders to de ne the project
and to reduce the me frame required to complete deliverables.
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 • Maintained dependency document that showed release schedules of di erent applica on
streams and technical dependencies of for each stream
• Created Data ow diagrams and Process ow diagrams for the Data Manager applica on
• Created/maintained task lists for project teams and alerted program management of
poten al issues that may impact project meline
• Par cipated in Change Control and Scope Management procedures
• Facilitated issue resolu on mee ngs between requirements team and business for
ambiguous or contradictory Requirements
• Created Requirements in the form of User Stories, Acceptance Criteria and documented in
the JIRA tool.
• Used Oracle SQL to retrieve/validate the data from the databases.
• Ensured requirements were available for Product Backlog of Agile sprint cycle.
• Monitored detailed interdependencies/hand-o s between mul ple departments and
coordinated User Acceptance tes ng with QA.

ENVIRONMENT : MS Visio, MS O ce, Agile, Team site, SHAREPOINT, HP ALM 11, SQL , JIRA

EDUCATION : MASTER OF SCIENCE : ENGINEERING MANAGEMENT ( 2011 - 2013)

ACHARYA NAGARJUNA UNIVERSITY
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