Project Module
Project Module
Management
COURSE MATERIAL FOR: project management
CREDIT HOUR: 3(5 ECTS)
Compiled by: Rahwa Gebremedhin (lecturer)
Department of Management
College of Business and Economics
Mekelle University
April 2020
CHAPTER ONE
GENERAL INTRODUCTION
Meaning and definition of project
A project is a planned set of interrelated tasks to be executed over a fixed period and
within certain cost and other limitations. J. M. Juran has also defined that “a project is a
problem scheduled for solution.” Problem refers to the gap between where you are and
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where you want to be, with an obstacle that prevents easy movement to close the gap.
The Chartered Management Institute has also defined a project as …“an activity that has
a beginning and an end which is carried out to achieve a particular purpose to a set
quality within given time constraints and cost limits”.
Generally, projects are a group of activities that have to be performed with limited
resources to yield specific objectives, in a specific time, and in a specific locality. Thus, a
project is a temporary endeavour employed to create a unique product, service or
results. Projects are an investment on which resources are used to create assets that will
produce benefits over an expanded period of time. It is a unique process, consisting of a
set of coordinated and controlled activities with start and finish dates, undertaken to
achieve an objective conforming to specific requirements, including the constraints of
time, cost and resources.
Project is a fairly recent phenomenon in history. Earlier, most tasks in society were
handled by designated permanent organizations – be it the construction of a bridge or a
road, arranging a cultural or a sports event, developing a new industrial product, solving a
research problem or testing a new drug. Over the last decades, however, projects have
become increasingly important as a way to organize work. More than ever before,
projects are used to solve big tasks of public utility. They operate across organizations,
and are terminated when the planned task is completed. There has been a significant
increase in the amount of such major projects – not least in sectors such as offshore,
infrastructure and information technology. But projects are also organized within
individual organizations. This means that their value added and profitability increasingly
depend on successful projects.
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differ primarily in that operations are ongoing and repetitive while projects are temporary
and unique. Temporary means that every project has a definite beginning and a definite
end. Temporary does not signify any type of duration. So a project can be a few weeks to
a few years. Unique means that the product or service is different in some distinguishing
way from all similar products or services. Projects are undertaken at all levels of the
organization. They may involve a single person or many thousands. They may require
less than 100 hours to complete or several million hours. Projects may involve a single
unit of one organization or may cross organizational boundaries as in joint ventures and
partnering. Projects are often critical components of the performing organization's
business strategy. Examples of projects include:
Developing a new product or service.
Effecting a change in structure, staffing, or style of an organization.
Designing a new transportation vehicle.
Developing or acquiring a new or modified information system.
Constructing a building or facility.
Running a campaign for political office.
Implementing a new business procedure or process.
The tasks that projects are assigned to solve are defined in terms of more or less precise
and realistic goals. Being a temporary arrangement, and also because the undertaking is
more or less unique, uncertainty is often greater than what is common in permanent
organizations. Because of the uncertainty associated with planning and implementation,
the extent to which the project will attain its goal is also uncertain. This is one of the
reasons why improved know-how and tools that can better the planning and management
of projects are of great and increasing economic significance. It is also one of the reasons
why there has been an increasing tendency to evaluate ongoing and completed projects.
There are numerous examples of projects that have caused high additional cost for the
society both during and after they have been implemented. A comprehensive study of
major projects, Morris and Hough (1991)2, concludes that the track records of projects
are fundamentally poor, particularly for the larger and more difficult ones. Overruns are
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common. Many projects appear as failures, particularly in the public view. It seems
therefore that there is a contradiction between the increasing use of projects and the
fundamental problem of projects often overrunning their budgets and exceeding their set
limits.
However, in reality, most projects attain their objectives in one way or another, even if
too many are made too expensive or are delayed. There are several reasons for the
increasing use of projects today. One answer is that many tasks in society are so
enormous and complex that individual organizations lack the competence or capacity to
carry them out alone. This is particularly the case in small countries. Another answer is
that the project focuses and visualizes the task, and therefore has a motivating effect on
all stakeholders. In projects, responsibilities are clarified and the different parties are
made accountable. Moreover, the project is an expedient way of transferring risk from the
financing to the implementing party. The project is also a conducive way of organization,
which allows participants to pool resources and co-operate towards a common goal.
Projects could be short range and long range.
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resources are required to undertake long range projects and they require breakthrough
initiatives from the members.
Projects don’t just happen to give people something to do – usually. Projects are launched
for a purpose. Now the purpose may be masked from the project manager and the project
team, projects usually, if not always, center on two things: cutting costs or increasing
revenue. Think of any project that you ever know; did the project cut costs or increase
revenue?
If you drill a little deeper, and if you think back the different projects that you know,
you’ll find that projects are typically initiated for one or more of the following reasons:
Market demand
Advances in technology
Solving a business need
At the request of a customer
New laws and regulations
Social needs in your community
Desire to be more competitive
Responses to competition
Policies determine the environment and frameworks within which change interventions (or
development) take place. National goals and strategies, which are implemented through various
policy instruments and interventions, have an effect on society through a series of sequential
feedback linkages. Policies are frequently implemented through programmes. A policy is
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typically described as a principle or rule to guide decisions and achieve rational outcome(s).
The term is not normally used to denote what is actually done; this is normally referred to as
either procedure or protocol. Whereas a policy will contain the 'what' and the 'why', procedures
or protocols contain the 'what', the 'how', the 'where', and the 'when'. Policies are generally
adopted by the Board of or senior governance body within an organization where as procedures
or protocols would be developed and adopted by senior executive officers. A Policy can be
considered as a "Statement of Intent" or a "Commitment". For that reason at least, we can be
held accountable for our "Policy"
There are some unique features that distinguish a project from other types of corporate
activity. One of the most striking features is that in creating a project there automatically
follows its "death sentence". That is because projects have a defined start and end time.
Moreover, the end is forecast/projected/established/mandated/knowable once the project
starts. Simply put: you are in business to get out of that business as fast, as soon and as
profitably as possible. And when you've finished you don't have anything else to do!
A project always has associated with it certain resources. Such resources may be any
combination of time, funds, talent, knowledge, services, personnel, space, facilities,
equipment, materials, and so on. These resources can be of multiple kinds: used-and-
returned; used-and-delivered-with-the-product; used-and-consumed; generated-by-
project-activity; limited life or time-dependent; etc. The kind will typically vary with the
project's life span stage of the project. The variety of resources employed in project
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activities, and often the duration and criticality, is typically an order of magnitude above
those found in most other corporate activities.
It is often true that a much wider range of internal (corporate) resources will also be
involved in project activities. These can range from the five-minute signing of the
funding arrangements by the Treasurer (critical to project progress) to the arrangements
for a procedures audit to satisfy a client request in connection with a payment release. To
add to the difference, the range and degree of external or procured resources applied on a
project is often orders of magnitude greater than that experienced by normal corporate
procurement activities.
The nature of the relationships that exist over the life of a project's effort is another
unique feature. Typically, all the relationships are temporary, as is the project itself. Also
all the participants, stakeholders, onlookers, supporters, detractors, suppliers, customers,
and competitors know that these relationships are temporary and will cease totally when
the project is finished.
It is this fluid and ever-changing area of relationships that has lead to the characterization
of project management as "The art and science of managing interfaces”.
Characteristics of projects
Projects have a purpose: Projects have clearly-defined aims and set out to produce
clearly-defined results. Their purpose is to solve a "problem”, and this involves
analysing needs beforehand. Suggesting one or more solutions, a project aims at
lasting social change.
Projects are realistic: Their aims must be achievable, and this means taking account
both of requirements and of the financial and human resources available.
Projects are limited in time and space: They have a beginning and an end and are
implemented in (a) specific place(s) and context.
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Projects are complex: Projects call on various planning and implementation skills
and involve various partners and players.
Projects are collective: Projects are the product of collective endeavours. They
involve teamwork and various partners and cater for the needs of others.
Projects are unique: Projects stem from new ideas. They provide a specific response
to a need (problem) in a specific context. They are innovative.
Projects are an adventure: Every project is different and ground-breaking; they
always involve some uncertainty and risk.
Projects can be assessed: Projects are planned and broken down into measurable
aims, which must be open to evaluation.
Projects are made up of stages: Projects have distinct, identifiable stage
The statement about non-cyclic nature needs interpretation. For example in process plant
construction each project will in fact have piping spools that are cut/fit/welded and then
installed/tested. However, the design, procurement, installation, test, startup and turnover
process for that plant will not be repeated. When a similar plant is to be built in almost
the same configuration but at a different location, the differences introduced by time,
changes in markets, techniques, infrastructure, etc. not to mention the possibility of a
different client, all make each project unique.
Another aspect of project work is that projects are rarely successful when run by a
committee. Not that there is nothing theoretically wrong with assigning a project to a
committee, it is just that committee management is not suited to the needs of successful
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projects. A wag once observed that a camel was the product of a committee running a
project to produce a horse
While no two projects are identical, there are three key characteristics that all projects
possess. These three characteristics must always be considered when making a decision
within a project and also provide constraints to the delivery of the objective.
Time
Scope
Budget
Time (sometimes known as timeframe or schedule): This refers to how long the project
will take, and generally involves using past experience to predicate the likely time that
parts of a project will take. The scheduling involved in a project shows what should
happen when and there are usually parts that can’t occur until preceding parts are
complete. Using the previous kitchen renovation example, you can’t compare quotes until
you have them and you can’t be given quotes until the kitchen company knows what they
are quoting for.
Scope: Scope refers to what is included within the project and what is excluded. This is
where you will establish if re-plumbing the kitchen is in scope, if installing new white
ware such as a fridge or dishwasher is in scope, or if replacing the kitchen floor is in
scope. The clearer the scope, the easier for ambiguity to be reduced and risks minimized.
Cost (also known as budget): The budget or cost of the project sets out your expectation
as to how much the project will cost. Most of the time in project cost determination the
vendor will provide a quote based on the number of hours it will take to develop a given
feature. For example a project to have a well designed kitchen in your house, it might be
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a couple of figures composed of the physical cost of the kitchen alongside the labor cost
of the install.
Together these three aspects create what is known as the Project Management Triangle,
and any change to one of the characteristics will result in a change to at least one of the
others.
Q = f (T, C, S)
An example of such a change could be that you need the kitchen installed by a certain
date e.g. two weeks earlier. The kitchen company agrees that can be done but says it will
cost you an extra 50% in labour costs and you will need to decide if that is acceptable for
you.
Likewise, the quoted price for a new kitchen may be too high. The company may be able
to bring the price down by lowering the scope and ditching some of the jewel encrusted
taps and gold leaf bench tops.
Finally, if you want to change the project scope, for instance add French doors to your
kitchen, it’s going to either bump up the price or add time to the finish date, or most
likely both.
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project will start which picks up from where the previous project ended. With new
CRM/database systems, once they have been delivered, there are usually many smaller
subsequent updates which form part of a new project or projects.
One sign of a poorly managed project could be that the project structure continues to
operate for quite some time after the project has been delivered. Of course, learning that a
project is poorly managed is something we would rather know sooner than later!
Projects in this category are those which spring to mind most readily whenever industrial
projects are mentioned. Once common feature is that the fulfillment phase must be
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conducted on a site that is exposed to the elements, and usually remote from the
contractor's main office.
These projects incur special risks and problems of organisation. They often require
massive capital investment, and they deserve (but do not always get) rigorous
management of progress, finance, and quality.
For very large industrial projects the funding and resources needed are often too great for
one contractor to risk or even find. The organisation and communications are therefore
likely to be complicated by the participation of many different specialists and contractors,
with the main players possibly acting together as a consortium or joint venture company.
2. Manufacturing Projects
Of course, these ideal conditions do not always apply. Some manufacturing projects can
involve work away from the home base, for example in installation, commissioning and
start-up, initial customer training and subsequent service and maintenance. More difficult
is the case of a complex product (such as an aircraft) that is developed and manufactured
by a consortium of companies, very possibly overlapping international borders, with all
the consequent problems of risk, contractual difficulties, communication, coordination,
and control.
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3. Management Projects
This class of projects proves the point that every company, whatever its size, can expect
to need project management expertise at least once in its lifetime. These are the projects
that arise when companies relocate their headquarters, develop and introduce a new
computer system, launch a marketing campaign, prepare for a trade exhibition, produce
feasibility or other study report, restructure the organisation, mount a stage show, or
generally engage in any operation that involves the management and co-ordination of
activities to produce an end result that is not identifiable principally as an item of
hardware or construction.
Although management projects might not result in a visible, tangible creation, much often
depends on their successful outcome. There are well-known cases, for instance, where
failure to implement a new computer system correctly has caused serious operational
breakdown and has exposed the managers responsible to public discredit. Effective
project management is at least as important for these projects as it is for the largest
construction or manufacturing project.
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F Type III Projects – Software Development Projects:
In these, the shape of end product proceeds. They have well defined project methods, but
poorly defined project end requirements.
Review questions
References
CHAPTER TWO
Project cycle
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1.1 Meaning and definition
Seven stage process through which practically every major project goes through: (1)
Identification: stage where one project-idea out of several alternatives is chosen and
defined. (2) Preparation: defined idea is carefully developed to the appraisal stage. (3)
Appraisal: every aspect of the project idea is subjected to systematic and comprehensive
evaluation, and a project plan is prepared. (4) Presentation: detailed plan is submitted for
approval and financing to the appropriate entities. (5) Implementation: with necessary
approvals and financing in place, the project plan is implemented. (6) Monitoring: at
every stage the progress of the project is assessed against the plan. (7) Evaluation: upon
completion the project is reassessed in terms of its efficiency and performance. The seven
stage process is also called project life cycle.
Successful projects move through seven phases of the project cycle, though not always in
order. We have to deal more about these phases along with potential pitfalls that keep
projects from succeeding. Although instinct might encourage business professionals to
dive right into projects, successful leaders understand that effective project cycles contain
seven distinct phases. Few projects actually move through all seven phases in order.
Some projects may require retooling that causes more time for preparation and
presentation. Longer projects may necessitate alternating phases for implementation,
monitoring, and evaluation. In all cases, however, project managers should prepare for
the distinct needs of each project phase.
1. Identification
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Most projects enter the first phase of the project cycle with little or no structure. Ideas
that start in the back of the mind start to bubble up into potential projects. As creative
professionals include colleagues, supervisors, or investors, projects become more
formalized and start to follow the traditional phases of a project cycle.
On the other hand, regular project cycles, such as grant competitions and workplace
initiatives, often operate from a top-down level. Project leaders usually issue a request for
proposals or a call for submissions, in order to discover the most effective solution to a
particular problem. In this kind of project, judges must filter through different ideas
before settling on the team that will take a project through the project cycle’s six
remaining stages.
2. Preparation
This phase of the project cycle requires leaders and managers to research both the needs
and the impact of a project. The preparation phase often includes brainstorming sessions
that result in “pie in the sky” estimates instead of true cost/benefit analysis. Effective
preparation also includes laying the groundwork for the evaluation phase of the project
cycle. Without agreeing on specific goals or outcomes, participants have no reliable way
to measure the success of their project.
3. Appraisal
During the appraisal phase of a project cycle, project managers negotiate with
stakeholders for resources while setting timelines. Depending on the scope of a project,
leaders must determine whether hiring or outsourcing human resources will play a role
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during the implementation phase. Other resources, like technology and real estate, require
budget estimates and impact statements during this phase. The appraisal phase of the
project cycle ends once a clear plan with a timeline, budget, and expected outcome is
ready for submission to decision makers
4. Presentation
Arguably the most crucial phase in any project cycle, the presentation often determines
whether or not a project will reach its eventual conclusion. Depending on the nature of
the project, decision makers could include board members, supervisors, investors,
creditors, community members, customers, or other stakeholders. By the presentation
phase, project managers and planners should be able to communicate:
o project need
o goals and expected outcomes
o budget
o timeline
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Although many project managers prepare for the presentation phase of the project cycle
by building Gantt charts and PowerPoint decks, most veteran planners recommend that
presenters prepare to debate and to defend the merits of their proposals. It’s not
uncommon for projects to move between the first three phases numerous times before
receiving approval.
5. Implementation
6. Monitoring
While some project management professionals prefer to view monitoring as a task that
happens throughout the project cycle, many business schools now teach students to treat
this important task as its own dedicated stage. Building a monitoring stage into a project
cycle can involve measuring independent benchmarks or scheduling formal progress
meetings. Unlike the evaluation stage of the project cycle, monitoring focuses more on
individual tasks or personnel in order to make adjustments. Projects often shift between
implementation and monitoring phases multiple times during a project cycle.
7. Evaluation
Highly functional organizations use the evaluation phase of the project cycle to answer
three important questions:
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o What went well during the project?
o What didn’t go so well?
o What would project leaders and team members do differently during future
projects?
A successful evaluation phase requires effective planning during the preparation phase. If
project members succumb to office politics or fail to document the shifting scope of a
project, the evaluation phase of a project cycle can easily shift to “blaming and shaming.”
However, when measurable goals are set and stakeholders agree on desired outcomes, all
parties can make honest, insightful evaluations
Some authors do also view project cycle as a process with four phases; Initiation,
planning, implementation and closing. To carry out the work of the project for the
purpose of meeting the project's objectives; every project has beginnings, a middle period
during which activities move the project toward completion, and an ending (either
successful or unsuccessful). A standard project typically has the following four major
phases (each with its own agenda of tasks and issues): initiation, planning,
implementation, and closure. Taken together, these phases represent the path a project
takes from the beginning to its end and are generally referred to as the project life cycle.
1. Initiation Phase
During the first of these phases, the initiation phase, the project objective or need is
identified; this can be a business problem or opportunity. An appropriate response to the
need is documented in a business case with recommended solution options. A feasibility
study is conducted to investigate whether each option addresses the project objective and
a final recommended solution is determined. Issues of feasibility ("can we do the
project?") and justification ("should we do the project?") are addressed.
Once the recommended solution is approved, a project is initiated to deliver the approved
solution and a project manager is appointed. The major deliverables and the participating
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work groups are identified and the project team begins to take shape. Approval is then
sought by the project manager to move on the detailed planning phase.
2. Planning Phase
The next phase, the planning phase, is where the project solution is further developed in
as much detail as possible and you plan the steps necessary to meet the project's
objective. In this step, the team identifies all of the work to be done. The project's tasks
and resource requirements are identified, along with the strategy for producing them. This
is also referred to as scope management. A project plan is created outlining the activities,
tasks, dependencies and timeframes. The project manager coordinates the preparation of a
project budget; by providing cost estimates for the labor, equipment and materials costs.
The budget is used to monitor and control cost expenditures during project
implementation.
Once the project team has identified the work, prepared the schedule and estimated the
costs, the three fundamental components of the planning process are complete. This is an
excellent time to identify and try to deal with anything that might pose a threat to the
successful completion of the project. This is called risk management. In risk
management, "high-threat" potential problems are identified along with the action that is
to be taken on each high threat potential problem, either to reduce the probability that the
problem will occur or to reduce the impact on the project if it does occur. This is also a
good time to identify all project stakeholders, and to establish a communication plan
describing the information needed and the delivery method to be used to keep the
stakeholders informed.
Finally, you will want to document a quality plan; providing quality targets, assurance,
and control measures along with an acceptance plan; listing the criteria to be met to gain
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customer acceptance. At this point, the project would have been planned in detail and is
ready to be executed.
3. Implementation Phase
During the third phase, the implementation phase, the project plan is put into motion and
performs the work of the project. It is important to maintain control and communicate as
needed during implementation. Progress is continuously monitored and appropriate
adjustments are made and recorded as variances from the original plan. In any project a
project manager will spend most of their time in this step. During project implementation,
people are carrying out the tasks and progress information is being reported through
regular team meetings. The project manager uses this information to maintain control
over the direction of the project by measuring the performance of the project activities
comparing the results with the project plan and takes corrective action as needed. The
first course of action should always be to bring the project back on course, i.e., to return it
to the original plan. If that cannot happen, the team should record variations from the
original plan and record and publish modifications to the plan. Throughout this step,
project sponsors and other key stakeholders should be kept informed of project status
according to the agreed upon frequency and format. The plan should be updated and
published on a regular basis.
Status reports should always emphasize the anticipated end point in terms of cost,
schedule and quality of deliverables. Each project deliverable produced should be
reviewed for quality and measured against the acceptance criteria. Once all of the
deliverables have been produced and the customer has accepted the final solution, the
project is ready for closure.
4. Closing phase
During the final closure, or completion phase, the emphasis is on releasing the final
deliverables to the customer, handing over project documentation to the business,
terminating supplier contracts, releasing project resources and communicating the closure
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of the project to all stakeholders. The last remaining step is to conduct lessons learned
studies; to examine what went well and what didn't. Through this type of analysis the
wisdom of experience is transferred back to the project organization, which will help
future project teams.
Identified projects can range across the economic and social spectrum from
infrastructure, to education, to health, to government financial management. The World
Bank and the government agree on an initial project concept and its beneficiaries, and the
Bank's project team outlines the basic elements in a Project Concept Note. This document
identifies proposed objectives, imminent risks, alternative scenarios, and a likely
timetable for the project approval process. Two other Bank documents are generated
during this phase. The Project Information Document contains useful public resources for
tailoring bidding documents to the proposed project, and the publicly available Integrated
Safeguards Data Sheet identifies key issues related to the Bank's safeguard policies for
environmental and social issues.
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2. Project Preparation
The borrower government and its implementing agency or agencies are responsible for
the project preparation phase, which can take several years to conduct feasibility studies
and prepare engineering and technical designs, to name only a few of the work products
required. The government contracts with consultants and other public sector companies
for goods, works and services, if necessary, not only during this phase but also later in the
project's implementation phase. Beneficiaries and stakeholders are also consulted now to
obtain their feedback and enlist their support for the project. Due to the amount of time,
effort and resources involved, the full commitment of the government to the project is
vital.
The World Bank generally takes an advisory role and offers analysis and advice when
requested, during this phase. However, the Bank does assess the relevant capacity of the
implementing agencies at this point, in order to reach agreement with the borrower about
arrangements for overall project management, such as the systems required for financial
management, procurement, reporting, and monitoring and evaluation.
Earlier screening by Bank staff may have determined that a proposed project could have
environmental or social impacts that are included under the World Bank's Safeguard
Policies. If necessary, the borrower now prepares an Environmental Assessment Report
that analyzes the planned project's likely environmental impact and describes steps to
mitigate possible harm. In the event of major environmental issues in a country, the
borrower's Environmental Action Plan describes the problems, identifies the main causes,
and formulates policies and concrete actions to deal with them. From a social point of
view, various studies aimed at analyzing a project's potentially adverse effects on the
health, productive resources, economies, and cultures of indigenous peoples may be
undertaken. An Indigenous Peoples Plan identifies the borrower's planned interventions
in indigenous areas that may be needed, with the objective of avoiding or lessening
potential negative impacts on the people. These plans are integrated into the design of the
project.
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3. Project Appraisal
Appraisal gives stakeholders an opportunity to review the project design in detail and
resolve any outstanding questions. The government and the World Bank review the work
done during the identification and preparation phases and confirm the expected project
outcomes, intended beneficiaries and evaluation tools for monitoring progress.
Agreement is reached on the viability of all aspects of the project at this time. The Bank
team confirms that all aspects of the project are consistent with all World Bank
operations requirements and that the government has institutional arrangements in place
to implement the project efficiently. All parties agree on a project timetable and on public
disclosure of key documents and identify any unfinished business required for final Bank
approval. The final steps are assessment of the project's readiness for implementation and
agreement on conditions for effectiveness (agreed upon actions prior to implementation).
The Project Information Document is updated and released when the project is approved
for funding.
4. Project Approval
Once all project details are negotiated and accepted by the government and the World
Bank, the project team prepares the Project Appraisal Document (for investment lending)
or the Program Document (for development policy lending), along with other financial
and legal documents, for submission to the Bank's Board of Executive Directors for
consideration and approval. When funding approval is obtained, conditions for
effectiveness are met, and the legal documents are accepted and signed, the
implementation phase begins.
5. Project Implementation
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The borrower government implements the development project with funds from the
World Bank. With technical assistance and support from the Bank's team, the
implementing government agency prepares the specifications for the project and carries
out all procurement of goods, works and services needed, as well as any environmental
and social impact mitigation set out in agreed upon plans. Financial management and
procurement specialists on the Bank's project team ensure that adequate fiduciary
controls on the use of project funds are in place. All components at this phase are ready,
but project delays and unexpected events can sometimes prompt the restructuring of
project objectives.
The project's progress, outcomes and impact on beneficiaries are monitored by the
government and the Bank throughout the implementation phase to obtain data to evaluate
and measure the ultimate effectiveness of the operation and the project in terms of results.
6. Project Completion
When a project is completed and closed at the end of the loan disbursement period, a
process that can take anywhere from 1-10 years, the World Bank and the borrower
government document the results achieved; the problems encountered; the lessons
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learned; and the knowledge gained from carrying out the project. A World Bank
operations team compiles this information and data in an Implementation Completion and
Results Report, using input from the implementing government agency, co-financiers,
and other partners/stakeholders. The report describes and evaluates final project
outcomes. The final outcomes are then compared to expected results. The information
gained during this exercise is also often used to determine what additional government
measures and capacity improvements are needed to sustain the benefits derived from the
project. In addition, the evaluation team assesses how well the entire operation complied
with the Bank's operations policies and accounts for the use of Bank resources. The
knowledge gained from this results measurement process is intended to benefit similar
projects in the future.
7. Evaluation
The Bank's Independent Evaluation Group assesses the performance of roughly one
project out of four (about 70 projects a year), measuring outcomes against the original
objectives, sustainability of results and institutional development impact. From time to
time, IEG also produces Impact Evaluation Reports to assess the economic worth of
projects and the long-term effects on people and the environment against an explicit
counter-factual. The world bank project can also be represented in the form of a figure as
follows
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1.4 United Nations Industrial Development Organization (UNIDO) project cycle
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Trade capacity-building: enabling industries in developing countries to produce
and trade goods and services that meet national and international industrial
standards
Energy and environment: encouraging the adoption by industries of cleaner,
resource efficient and low-carbon patterns of production and investment.
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countries, increasing demand for manufactured inputs for different sectors, studies
of technology and development literature etc. All ideas for projects are valuable
and may prove to be the beginning of development.
Once it is proved that a project idea deserves detailed study, an investor should be
found who would be interested in following it up (should the promoter not be
identical with the investor). If the pre-feasibility study indicates that the proposed
project appears to be a promising one, the decision may be taken to proceed
further with the formulation of the project.
The function of the formulation stage is to study from the technical, economic,
financial and managerial aspects all the alternative ways of accomplishing the
project. The concept of project evaluation adopted by the Manual objectives of the
project idea, and to present the findings and supporting data in a systematic and
logical order. This is done through partial (technical, management etc) or complete
techno-economic feasibility studies. The complete feasibility study is the final
document in the formulation of a project proposal. On the basis of this study a
decision to implement and finance the project will be taken. The feasibility study
should contain all technical and economic data that are essential for the overall
economic and social evaluation of a project. The feasibility study should be so self-
contained that on the one hand the evaluator cannot complain of the lack of data
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or imperfect analysis and, on the other, the decision maker cannot find anything
hidden or missing. Accumulation and presentation of all technical and economic
facts in a true and complete picture should be the main objective of this study.
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Interest in the technique of project evaluation has expanded significantly in recent
years. Countries at various stages of development with different types of economic
systems are seeking the articulation of, and refinements in, the criteria by which
corporations and/or governmental agencies would rationally filter projects competing
for relatively limited resources. What renders project evaluation an indispensable,
though sometimes a rather elaborate, task is the existence of alternative economic
opportunities for the commitment of resources, since the selection of a project
would be considered rational only if that project is superior in some respect to
others. Its superiority could be based on commercial profitability, i.e the net
financial benefits accruing to manual for Evaluation of Industrial Projects the owners of
the project, or on national profitability, i.e the net overall impact of the project on
the nation as a whole Whether the interest is in commercial or national
profitability, the core of the evaluation process is somewhat similar and consists of
three steps
(a) Firstly, the identification of the quantity, quality and timing of physical inputs
and outputs,
(b) Secondly, the attachment of appropriate prices to the inputs and outputs m order
to compute the respective values of costs and benefits,
(c) Thirdly, the co measurement of costs and benefits of the project in such a way
that facilitates its comparison with alternative projects
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experts should save time and resources by ensuring at an early stage that
everything envisaged shall be consistent with the laws of a country, and such
experts should render the future parameters of a technical, financial and economic
nature more certain by proper contracts. The presence of legal experts, probably
highly specialized, is especially required if a project involves joint ventures
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Review questions
References
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CHAPTER THREE
Project Identification
Part I: Project identification
Project identification is the first and, perhaps, the most crucial stage among the rest
phases of the project cycle in which it is an opportunity study stage. It is from this
perspective that the project will be based, and unnecessary ideas are likely to lead us to
mal-project’s status. At this stage an initial screening of project ideas will take place,
with some project ideas being abandoned as impractical or of a low priority. Ideas for
projects can be derived from a range of different sources, such as; government
organizations including: Ministries, individuals, local communities’, non-government
organizations and international donor agencies and others.
One can distinguish two levels where project ideas are born; the macro and micro level.
Macro level project ideas: as the name indicates this type of the project ideas can emanate
from international level or national level and can have large–scale impact. E.g
Micro level project ideas: this type project idea originates from the smallest household or
neighborhood and local level to solve a problem and fill need gaps identified at a small
territory level. E.g
Project ideas can be generated formally or informally, by an institution or by individuals.
How to identify projects using the (NPT) model developed By A.K. Noah(2004)
All projects have one common characteristic- the projection of ideas and activities into
new endeavors. The ever present element of risk and uncertainty means that the events
and tasks leading to completion can never be foretold with absolute accuracy. Projects
can originate from several places or perceived needs. The NPT model enables project
practitioners to identify projects from three sources.
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The need for a new project will usually be pretty well defined before investor institutions
will agree to provide the capital needed to build.
1. NEEDS APPROACH
The need for investment in a project, however, generally arises from one of three sources:
Market Demand/community demand for social projects
Governmental or company mandate
Cost reduction strategies
(a) Market demand
This includes the development of new products,
Seizing opportunities to increase market share of current products
Trying to retain current business
(b) Government or Company mandate
This includes responding to health,
Safety
Environmental concerns
(c) Cost reduction strategies
This includes project to improve efficiency, such as:
Decreasing maintenance or operating costs,
Increasing production while holding costs stable
All projects are geared towards solving a particular problem or taking advantage of
opportunities. Therefore in identifying projects one can start by reviewing problems.
Problems definitely would revolve around the following area
Social issues
Economic
Political
Legal
Technological
etc
Problems are normally deviations from the normal. e.g behavior, increase in drug abuse,
project under the category fall under social problems. Project could be developed towards
tackling these problems, e.g sensitization, education etc.
• For e.g demographic factors fall under social, and by looking at issues,like
population, age, sex, several problems can be identified and projects can be developed
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• Aspect also like education can be reviewed critically and projects will definitely
emerge from this factor. E.g .number of teachers, pupil to teacher ratio, number of
schools etc
Also where there is a problem there is bound to be an opportunity. Therefore, look for the
opportunity. For example if there is a problem with traffic congestion in Freetown,
currently there is a potential for engineering projects for new roads, bridges, etc.
3. TREND APPROACH
Projects can be identified by many different agencies depending on the type of project
under consideration.
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As clearly stipulated in the discussion made in module one, a project is typically
undertaken to meet a specific objective. It involves doing something new, which means
that the end result should be a unique product or service. These products may be
marketed to external clients, or they may be used internally. But the question is “How
and where do projects come from”.
Every project starts with an idea. Where do you think the idea comes from? Does it drop
from the sky? No. Is it innate in the mind? No. Obviously an idea comes from people,
i.e. individuals, groups, corporations, and even nations. But under what conditions are
these most likely to foster new ideas? Projects, by their very nature, have a lot in
common. They usually start as an idea. The idea is then developed into a concept. The
concept is then analyzed and probed through the process of due diligence (an
investigation or audit of a potential investment). Due diligence from the foundation of a
project’s feasibility. The first task of the entire project cycle is, thus, identifying the
project area.
Project ideas are normally initiated by a perceived need in an organization. That means
project ideas can be developed from the identification of unsatisfied community needs. A
need is a desire of the project customer that focuses on a business problem; its fulfillment
is strategic to organization goals. The problems or constraints may be caused by
shortages of essential facilities and material and human resources, unutilized or under-
utilized material and human resources and opportunities for their conversion to more
productive purposes; and the need to complement other investments (such as providing
roads and sanitation to a housing project, provision of training to fill a skill gap etc.)
Overall projects are identified in response to a readily apparent community need or a
deficiency in the development of the local environment (Goodman and Love, 1980).
As indicated earlier one can distinguish two levels where project ideas are born; the
macro and micro level.
a) Pre-Conditions
Justification and purpose:- What goal is the project contributing to? What is the
purpose?
Beneficiaries and Stakeholders:- Who will benefit and who has a share or stake in the
project?
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Policies and plans:- How does the project proposal fit into plans and policies at hand,
Impacts:- The likely major positive and negative social and environmental impacts,
During selection process, each project can be assessed against each of the criteria to give
a rating. At this stage of the project cycle it is more likely to be qualitative than
quantitative. Certain criteria can be given greater weighting to reflect the importance of
the criteria in determining the overall range of the project.
Pre-Feasibility Study
Review questions
1. Where do projects originate?
2. Discuss the NPT model
3. List the preconditions and criteria’s for project ranking and
prioritization
References
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CHAPTER FOUR
Project preparation is a process of carrying out feasibility study, feasibility study result
and initial proposal report which will enable to see how feasible and viable the project is.
Feasibility study results with the preliminary project proposal document that contains all
the information necessary for an investment decision for the implementing agency. It
also critically examines economic and environmental factors affecting projects. In fact,
all these aspects of project formulation are interrelated and judgment on one affects
judgment on all others.
The final result of input analysis is estimates of all kinds of inputs by quantities and costs.
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Land use: this simply involves the identification of the major land use
category up on which the project is in place (commercial, industrial,
social, mixed use etc)
Recurrent costs: This involves the process of estimating the regular
budget required by the project for a defined duration usually per annum.
iv) Institutional Feasibility
Many institutional constraints can be tackled through good project preparation. Some
of the salient factors of this analysis include:-
Demographic characteristics: Involves the indication of the age structure as well as the
sex composition of the section of the population that are directly as a result of the
implementation of the project.
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Community Participation: It depends on the level and extent of community
participation in the various stages of the project from beginning up to its finalization.
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The major outputs of general opportunity studies are to
Initial proposal report writing is a preliminary study result for investment decision and
later after appraising the financial analysis proposal, serves as an evidence to request and
secure financial sources either by grants or loans to implement a project. A proposal
must justify each item in the list of things you want, so that a donor agency can decide if
it wants to provide some or all of those things. The project proposal must reflect the
background work you have already done and should be logically set out.
Although the format and content of a proposal may vary with the requirements of the
potential sponsor, the proposal will generally consist of the following elements.
a. Title page: A title page should appear on proposals longer than three to four
pages. The title page should indicate the project title, the name of the lead
organization (and potential partners, if any), the place and date of project
preparation and the name of the donor agency to whom the proposal is addressed.
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b. Project title: The project title should be short, concise, and preferably refer to a
certain key project result or the leading project activity. Project titles that are too
long or too general fail to give the reader an effective snapshot of what is inside.
c. Contents page: If the total project proposal is longer than 10 pages, it is helpful
to include a table of contents normally at the start of the document. The contents
page enables readers to quickly find relevant parts of the document. It should
contain the title and beginning page number of each section of the proposal.
d. Abstract (Executive summary): Many readers lack the time needed to read the
whole project proposal. It is therefore useful to insert a short abstract or a
summary. The abstract provides a brief summary of the project, and in most cases,
within a space limitation specified by the sponsor. The abstract should include the
problem to be addressed, the objectives to be achieved, the implementing
organization, the key project activities and the total cost (budget) of the project.
Although it appears first in the proposal, the abstract should be written last with
the thought that it may be the only part of the proposal that is read by some agency
reviewers. It should be clear, succinct and effective in generating interest for the
project.
e. Context (Project Impact): This part of the project should describe the social,
economic, political and cultural background from which the project is initiated. It
should contain relevant data from research carried out in the project planning
phase or collected from other sources. The writer should take into consideration
the need for a balance between the length of this item and the size of the overall
project proposal. Large amounts of relevant data should be placed in an annex.
f. Beneficiaries (Target Groups): In this part define the target group and show
how it will benefit from the project. Describe the groups of people that will
directly benefit from the project. If applicable and possible, break down the direct
beneficiaries into categories (e.g. women, youth, and minorities).
g. Project justification: Rationale should be provided for the project. Due to its
importance usually this section is divided into four or more sub-sections. These
sub-sections are discussed below.
Problem statement: This is the most important part of the proposal because everything
revolves around it. It describes the circumstances or conditions that you want to change.
The problem statement provides a description of the specific problem(s) the project is
trying to solve, in order to “make a case” for the project. Furthermore, the project
proposal should point out why a certain issue is a problem for the community or society
as a whole, i.e what negative implications affect the target group. There should also be
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an explanation of the needs of the target group that appear as a direct consequence of the
described problem.
Priority needs: The needs of the target group that have arisen as a direct negative impact
of the problem should be prioritized. An explanation as to how this decision was reached
(i.e what criteria were used) must also be included. For example, if the problem is stated
as “…poor infrastructure in the community”, the list of needs associated with this
problem may be: (i) improved water supply in quality and quantity; (ii) better roads; and
(iii) improved solid waste collection. These three needs would then be given higher or
lower priority according to the level of importance for the community, and a description
would be given of how that decision was reached (e.g a poll taken from the local
population, costs associated with project intervention, etc.). This procedure provides
credibility to the selected intervention.
The proposed approach (type of intervention): the project proposal should describe the
strategy chosen for solving the problem and precisely how it will lead to improvement.
One way to describe the approach related to the need previously stated as improved water
supply could be: “intervention to provide basic water supply facilities in the
community,” with some description of the specific features of the solution proposed.
The implementing organization: This section should describe the capabilities of your
organization by referring to its capacity and previous project record. Describe why
exactly your organization is the most appropriate to run the project, its connection to the
local community, the constituency behind the organization and what kind or expertise the
organization can provide. If other partners are involved in implementation provide some
information on their capacity as well.
h. Project Goals and Objectives: Having a goal is like having a road map. It helps
members decide how to get from where they are to where they want to go. Project
goals are tools that help members look ahead to plan what they want to do. Often
one major “goal” is declared and then broken down into various objectives. Write
SMART goal and objectives.
i. Output (outcomes): Outputs are the goods, services and change is knowledge
and attitudes produced as a result of project activities which contribute to
achieving the objective. Outputs describe the services or products to be delivered
to the intended beneficiaries, therefore specifying what the project management is
promising to deliver.
j. Project Description and Background: This part shall include the specific
detailed description of each activity. Activities are the major tasks or steps carried
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out that lead to achieving the specified outputs. Link the activities to the
objectives. Describe every detailed aspect including responsibilities of partners
and the institution. There may be more than one activity for every output. All
activities should be associated with an output. You should not have any activities
that do not link up to outputs. To determine the activities ask: “What does the
project need to do in order to produce the desired outputs?” Activities should be
clearly defined and when possible, quantified. List only the major activates. You
may list up to four activities for each output (you may list fewer than four
activities per output).
k. Human Resources: This part of the project should describe the management and
implementation teams, their experience and responsibilities.
l. Project feasibility: This part of the project shows the feasibility of the project.
m. Sustainability: Specify how your project will be sustainable in the further after
the donation has finished.
n. Overall project value: This part shows the added value of the project to the
higher education, institution, and other other beneficiaries.
o. Risks of the project: This part of the project shall include the main risks (may
occur) and the tools could be used to overcome them.
p. Monitoring and Evaluation (M&E) plan: In this part specify how you will
monitor the progress of activities and how you will be able to evaluate the
accomplishment of the overall goal of the project. Identify the indicators you will
measure. Use the following table.
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Item Indicators Sources of Assumptions M&E
verification (Risks)
Overall
goal
Evaluation
Objective 1
Objective 2
Objective 3
Outputs
1.1
1.2
2.1
2.2
2.3
Activity
1.1.1
1.1.2
1.1.3
Activity
Monitoring
1.2.1
1.2.2
1.2.3
Activity 3
Activity plan (schedule): The activity plan should include specific information and
explanations of each of the planned project activities. The duration of the project should
be clearly stated, with considerable detail on the beginning and the end of the project. In
general, two main formats are used to express the activity plan: a simple table and the
Gantt chart.
Resource plan: The resource plan should provide information on the means necessary to
undertaken the project. Cost categories are established at this stage in order to aggregate
and summarize the cost information for budgeting.
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r. Project performance indicators: In this part, specify the major project
performance indicators (Measurable project performance indicators)
s. Reporting: The schedule of project progress and financial report could be set in
the project proposal. Often these obligations are determined by the standard
requirements of the donor agency. The project report may be compiled in
different versions, with regard to the audience they are targeting.
Dear student, now prepare a small project proposal of your interest and discuss it
with your friend(s).
Project appraisal: It is clearly not relevant for social service projects, e.g., in which the
social services are considered to be “public goods” and provided “free” with the costs
being met from general revenues.
For all other types of projects there are four ways to look at financial feasibility from the
point of view of:-
Valuation and evaluation are employed in the process in order to know how much money
is required and how effective a project is in comparison to others.
Basic and advanced techniques are employed in carrying out project appraisal.
The basic techniques of project selection and the financial viability appraisal of a project.
The basic techniques include:-
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- Risk Analysis,
- Special Decision situation,
- Social Cost Benefit Analysis,
- Multiple Projects and Constraints,
- Valuation of real Options,
- Judgmental Behavioral Strategic and Organizational considerations.
Comments: As described above project appraisal and its technique are relevant only for
project where goods or services are being charged for, albeit subsidized in one form or
the other
Prior to looking the evaluation techniques used for economic and financial analysis, it is
important to make some points on the similarities and differences between economic and
financial analysis.
The economic analysis of projects is similar in form to financial analysis: both appraise
the profit of an investment. The concept of financial profit is not the same as economic
profit. The financial analysis of a project estimates the profit accruing to the project-
operating entity or to the project participants, whereas economic analysis measures the
effect of the project on the national economy. For a project to be economically viable, it
must be financially sustainable, as well as economically efficient. If a project is not
financially sustainable, economic benefits will not be realized. Financial analysis and
economic analysis are therefore two sides of the same coin and complementary. In
addition, both types of analysis are conducted in monetary terms, the major incurred
under the project and revenues resulting from it are taken into account. This form of
analysis is necessary to assess the degree to which a project will generate revenues
sufficient to meet its financial obligations, assess the incentives for producers, and ensure
demand or output forecasts on which the economic analysis is based are consistent with
financial charges or available budget resources.
Economic analysis attempts to assess the overall impact of a project on improving the
economic welfare of the citizens of the country concerned. It assesses a project in the
context of the national economy, rather than for the project participants or the project
entity that implements the project. Economic analysis differs from financial analysis in
terms of both (i) the breadth of the identification and evaluation of inputs and outputs,
and (ii) the measure of benefits and costs. Economic analysis includes all members of
society, and measures the project’s positive and negative impacts in terms of willingness
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to pay for units of increased consumption, and to accept compensation for foregone units
of consumption. Willingness to pay and willingness to accept compensation are used
rather than prices actually paid or received because many of the project impacts that are
to be included in the economic analysis either will be non-marketed, for example,
biodiversity preservation, or incompletely marketed, such as, water supply and sanitation
benefits Thus, some form of nonmarket value must be estimated. Many project impacts
that are marketed will be bought and sold in markets where prices are distorted by
various government interventions, by macroeconomic policies, or by imperfect
competition. Shadow prices may be used in estimating the willingness to pay and
willingness to accept compensation values in the face of these market absences and
market imperfections. Shadow prices are used to take into account the major impacts of a
project where economic values differ from financial values. In the two types of analysis
costs for various considerations are part and parcels. The notable ones are listed here
under.
In many fields, cost estimation methods are well codified. The office walls of
organizational purchasing departments are lined with catalogues detailing what
materials, services, and machines are available, from whom, and at what prices.
And also on the book shelves the volumes devoted to the techniques or estimating
the quantities of materials and labor required to accomplish specific jobs. Every
business (or simply project) has its own rule of thumb for estimation of its cost
and obviously of its initial investment cost.
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Cost of production per unit is the costs associated with production divided by the
number of units produced. The difficulty in calculating the cost of production is
usually thought to be in assembling all the costs associated with production and
there are volumes written about the correct procedures. However, the question of
the relationship of the cost of production to the price of the product (i.e marketing
cost) is seldom discussed. One reason for this is the relationship seems very
straightforward. In single product enterprises, the cost of production can be
compared directly to the price of the product, regardless of the method used to
calculate the cost of production.
Determining the relationship between cost of production and the product’s price in
joint product enterprises is more difficult. A joint product enterprise in one in
which two or more products are produced from one production practice and the
costs associated with the production of each individual product cannot be
measured with existing information.
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The procedure for the single payment compound amount factor finds the future sum of
money, F, which is equivalent to a present sum of money, p, at a specified interest rate, I,
after n periods. This is calculated as:
F=P(1+i)n
Example:
A sum of 5,000.00 is deposited in a project account and left to earn interest for 15 years.
If the interest rate per year is 12%, the compound interest rate after 15 years can be
calculated as follows:
F=5000(1+0.12)15
=27,367.85
The present worth factor computer P when F is given. The present worth factor is
obtained by solving for P in the equation for the compound amount factor. That is
P=F(1+i)-n
P=15,000(1+0.092)-5
P=9,660.03
Capitalized cost refers to the present value of a single amount that is equivalent to a
perpetual series of equal end-of-period payments. This is an extension of the series
present worth factor with infinitely large number periods. Using the limit theorem from
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calculus as n approaches infinitely, the series present worth factor reduces to the
following formula for the capitalized cost:
P=A/i
Example:
How much should be deposited in a general fund to service a recurring public service
project to the tune of 6,500.00 per year forever if the fund yields an annual interest rate of
11%? Using the capitalized cost formula, the required on time deposit to the general fund
can be calculated as:
P=A/i
P=6,500/0.11
P=59,090.91
Financial and economic evaluation techniques can be viewed as a process used for
evaluating individual projects or groups of projects and then choosing to implement some
set of them so that the objectives of the parent organization are met. As economic and
financial evaluation techniques is one major category under project selection model, it is
important to see here the broad classification of project selection models.
There are two basic type of project selection models. These are:
a) Payback period (PBP): The payback period for a project is the initial fixed
investment in the project divided by the estimated annual cash inflows from
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the project. The ratio of these quantities is the number of years required for
the project to repay its initial fixed investment. For example, assume
project costs 100,000.00 to implement and has annual net cash inflows of
25,000.00. Then, the payback period is calculated as follows:
This method assumes that the cash inflows will persist at least long enough to pay back
the investment, and it ignores any cash inflows beyond the payback period. The method
also serves as an inadequate proxy for risk. The faster the investment is recovered, the
less the risk to which the firm is exposed.
c) Discounted cash flow: Also referred to as the Net Present Value (NPV)
method, the discounted cash flow method determines the net present value
of all cash flows by discounting them by the required rate of return (also
known as hurdle rate, cutoff rate) as follows:
n
NPV (project) = Ao+∑ Ft / ( 1+ k )
t
t =1
Where, Ft= the net cash flow in period t, K=the required rate of return, Ao = initial cash
investment (because this is an out flow, it will be negative)
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To include the impact of inflation (or deflation) where pt is predicted rate of inflation
during period t, we have
n
NPV (project) = Ao+∑ Ft / ( 1+ k + pt )
t
t =1
Early in the life of the project, net cash flow is likely to be negative, the major out flow
being the initial investment in the project, Ao. If the project is successful, however, cash
flows will become positive. The project is acceptable if the sum of the net present values
of all estimated cash flows over the life of the project is positive. A simple example will
suffice for indicating this. Using our 100,000.00 investment with a net cash inflow of
25,000.00 per year for a period of eight years, a required rate of return of 15 percent, and
an inflation of rate of 3 percent per year, we have
8
NPV (project) =100,000.00+∑ 25,000.00 / ( 1+ 0.15+0.03 ) =1939.00
8
t =1
Because the present value of the inflows is greater than the present value of the out flow
that is, the net present value is positive the project is deemed acceptable.
Ao+A1/(1+k)+A2/(1+k)2+....+An/(1+k)n=R1/(1+k)+R2/(1+k)2+….
+Rn/(1+k)n
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the sum of the fixed and variable costs with respect to output quantity. That
is,
TC(X)=FC+VC(x)
FC is the total fixed cost, and VC(x) is the total variable cost associated
with producing x units.
In this case the total revenue resulting from the sale of x units is defined as:
TR(x)=px, where p is the price per unit. The profit due to the production
and sale of x units of the product is calculated as
P(x0=TR(x)-TC(x)
RT(x)=TC(x)or
P(x)=0
In some cases, there may be known mathematical relationships between cost and the
parameter of interests. For example, there may be a linear cost relationship between the
total cost of a project and the number of units produced. The cost expressions facilitate
straightforward break even analysis.
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Review questions
References
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CHAPTER FIVE
When talented athletes play on a basketball team, they all share and support the same
goal (to win the game). To this end, the team members generally follow the lead of the
coach, and each player does his or her best to fulfill the specific role assigned in each
play. Even the stars, like Michael Jordan, must follow the rules of the game. People on
your project team need to play their positions in the same way.
For the people working on your project to become a real team, some specific things need
to happen with your coaching and leadership as project manager. Project mem-bers need
to:
1. Realize that they’ll be working on tasks that involve more than one person.
Therefore, they’ll need to communicate and cooperate with each other to get
things done.
2. Share common methods and tools for assessing and communicating the status of
the project.
3. Identify and solve problems together—and then live with the results (together).
4. Accept the fact that, if one person messes up, the entire team suffers. Therefore,
they need to help each other avoid as many mess-ups as possible.
5. Realize that new people will be joining and other people will be leaving the
project as time goes on, but the overall team structure and project goals will re-
main the same until the project reaches fruition.
When other organizations or departments are involved, positive interaction between the
project manager and these organizations is also critical to creating a good team. The
relationships among line, staff, vendor, customer, and project personnel must be
tempered with mutual trust.
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On Becoming a Team—The Basic Ways to Organize People
Even though infinite possible combinations of people are involved, there are only a few
basic ways you can structure the organization of a project. These include func-tional (or
line) organizations, pure-project structures, matrix organizations, or mixed organizational
structures. These structures may be distributed over multiple locations as well, making
the organization more of a virtual team in cyberspace rather than a group of people in a
defined location. And as you’d expect, each organiza-tion has its pros and cons.
On a project that uses people from the same organiza-tion, the existing line organization
can be used to manage the project. This organizational structure is appropriate when the
project is clearly the responsibil-ity of one department. Many small projects use the
functional organization as the project organization. A functional project is assigned to the
functional department or division in a company that has the most interest and technical
ability to complete the project. Almost all tasks in a project organized as part of a
functional organization will be completed within the one functional area. Existing
managers in the department double as project managers.
➤Familiarity of the team; The team members are already familiar with each
other, and the skill levels of the staff are clearly understood.
➤Staff availability: The staff is readily available to the project because the line
managers control the staff assignments. Thus, there are few, if any,
interdepartmental conflicts over the use of resources.
There are times when an individ-ual has a unique technical skill and must be given a
supervisory or leadership role regardless of how difficult this person is to work with. In
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this situation, you (and the rest of the team) just have to learn to work with the difficult
personality to get the job done. This is one of the stan-dard challenges project managers
must handle with aplomb.
➤Project isolation: The project may be completed in isolation from other parts of
the company and may fail to realize larger strategic goals as a result. However, if
new collaboration, networking, and Web-based tools are employed, this isolation
can be minimized.
➤Limited resources: The project is limited to the technical resources within the
department, which may not be adequate to complete the tasks required. Of course,
outside vendors and consultants can be hired, but expertise within other
departments of the company is not readily available. This may lead to
inefficiencies or redundancies in the project organization.
➤Lack of project focus: The project may lack focus or priority in a functional
organization because it is not the only work being done. Thus, routine depart-
mental work may interfere with project work. In addition, motivation for project
work may suffer because the project is considered “additional” or “optional” work
as opposed to being a clear responsibility.
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A functional organization.
In the direct version of the pure-project structure, every project team member reports
directly to the project manager. This is appropriate for small projects with 15 or fewer
people involved. In the indirect version of the pure-project structure (suitable for larger
projects), the project manager may have assistant managers or supervisors to manage
subprojects or functional areas within the project. As in an ordinary line or-ganization,
the supervisors and assistants report directly to the project manager, and the various
functional teams within the project report to the second-level managers. Extremely large
projects may have multiple management levels, just like a corporation.
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The advantages of the pure-project organization include:
➤Clear project authority: The project manager has true line authority over the
entire project. Thus, there is always a clear channel for resolving project conflicts
and determining priorities. The unity of command in a pure-project organization
results in each subordinate having one and only one direct boss—a clear advantage
in most situations.
➤Project focus and priority: The pure-project organization supports a total view
of the project and a strong, separate identity on the part of the participants.This
helps keeps the project focused and integrated.
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➤Uncertain reintegration of resources: Integrating a pure-project group back
into the functional organization can be fraught with problems. People who were
involved in the project may be considered “outsiders” when they return to their
original jobs, or the jobs may have changed during the course of the project.
A pure-project organiza-tion.
The matrix organization is an attempt to take advantage of the benefits of a pure project
organization while maintaining the advantages of the functional organization. It is rare to
find pure-project or pure-functional organizations in business any more. Matrix
organizations are typical today, even when other project management tools aren’t
involved.
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focused activities. The project manager may report to a higher-level executive or to one
of the functional managers with the most interest in the project. However, the specific
team members still report to their functional departments and maintain responsibilities for
routine departmental work in their functional areas. In addition, people may be assigned
to multiple project teams with different responsibilities. The problem of coordination that
plagues other project structures is minimized because the most important personnel for a
project work together as a defined team within the matrix project structure.
The complexity that a matrix organization causes is clear: People have multiple man-
agers, multiple priorities, and multiple role identities. Because of these complexities,
before an organization enters into matrix organizational structures, at least two of the
following criteria for the project or the enterprise should be met:
➤A need to share scarce or unique resources that are required in more than one
project or functional area
➤Pressure from the outside by customers or agencies to have one person or group
centralize control of the project even though the project may be carried out by
other groups in the organization
In cases in which projects meet these criteria, the matrix organization has distinct
advantages:
➤Clear project focus: The project has clear focus and priority because it has its
own separate organization and management. Most of the planning and control
advantages of a pure-project structure are realized in a matrix organization.
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➤Flexible staffing: Staffing is relatively flexible in matrix organizations because
resources from various line organizations are available without job reassignment.
Scarce technical resources are available to a wide range of projects in a company
that regularly employs matrix-organized projects.
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➤Resistance to termination: As in pure-project organizations, team members
may prefer their project roles to their line responsibilities, creating interesting
motivational challenges for managers. Because the team members have unique
identities and relationships in their project roles, matrixed projects often resist
termination.
A matrix organization.
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4.The Mixed Organization
Some companies employ a mixture of functional, matrix, and pure project organizations
to accomplish enterprise goals. In companies with a wide range of projects, a project
office may be set up to help administer projects as well. The people in this office provide
expertise and assistance in planning and tracking projects. In other companies, the project
office may become a division in its own right with full time project managers and staff
responsible for project-oriented activities.
When a project has more than one purpose, mixed organizational structures are usually
the norm. The space shuttle missions are a perfect example. Getting the astronauts ready
for a flight is one project. Building and installing a new robot arm is another. Although
someone is responsible for coordinating all the projects and making sure they get done at
the same time so the launch can happen as planned, the people are organized on a
subproject basis. The subprojects require a completely different set of team members and
organizational structures.
Mixed organizations are not distinguishable from most matrix organizations because of
the complexity of relationships, and most of the strengths and weaknesses of a matrix
organization also apply to a mixed organizational structure. The unique problem in mixed
organizations is one caused by the extreme flexibility in the way the organization adapts
to project work. This leads to potential incompatibilities, confusion, conflicts, and
duplications of effort if the managers are not adequately trained to deal with these
complexities.
The organization you choose for most ordinary business projects will probably be an
adaptation of a matrix or functional organization. If multiple departments must be
involved and the project is outside normal functional responsibilities, then a matrix
organization is appropriate. If the project is relatively simple and uses people from one
primary department, then a functional organization can work.
Project size, project length, the experience of the team members, the location of the
project, and factors unique to the project all have influence on the selection of a project
organizational form. For example, on a small, short-term project for creating a newsletter,
the organization of the project might be along functional lines that already exist with the
involvement of a few outside resources and key vendors to complete specific tasks. On a
larger project to design and build the prototypes for next year’s luxury car model,
however, a matrix organization might be more appropriate because of the wide range of
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involvement and ongoing communication required across departments of manufacturing,
marketing, engineering, and services.
Be aware that the combination of team players on a task always makes a difference. The
combination will work either for you or against you. Both the personalities and the skills
need to be complementary, especially on long project tasks in which people are in close
proximity. It’s important that the sum of the people should always equal more than the
total of the individuals.
Reading Assignment
After the project has been defined and the project team has been appointed, you are ready
to enter the second phase in the project management life cycle: the detailed project
planning phase. Project planning is the heart of the project life cycle, and tells everyone
involved where you're going and how you're going to get there. The planning phase is
where the project plans are documented, the project deliverables and requirements are
defined, and the project schedule created. It involves creating a set of plans to help guide
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your team through the execution and closure phases of the project. The plans created
during this phase will help you to manage time, cost, quality, change, risk and related
issues. It will also help you manage staff and external suppliers, to ensure that you deliver
the project on time and within schedule.
The project planning phase is often the most challenging phase for a project manager, as
you need to make an educated guess of the staff, resources and equipment needed to
complete your project. You may also need to plan your communications and procurement
activities, as well as contract any 3rd party suppliers.
1. Scope planning; specifies the in-scope requirements for the project and facilitates
creating the work breakdown structure.
4. Resource planning; specifies who will do what work at which time of the project
and if any special skills are needed to accomplish the project tasks.
7. Risk management planning; charts the risks, contingency plan and mitigation
strategies.
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8. Quality planning; for quality assurance to be applied to the project.
The planning phase refines the project's objectives gathered during the initiation phase
and plans the steps necessary to meet those objectives by further identifying the specific
activities and resources required to complete the project. Now that these objectives have
been recognized, they must be clearly articulated entailing an in-depth scrutiny of the
recognized objective. With such scrutiny, our understanding of the objective will change.
Often the very act of trying to describe something precisely gives us a better
understanding of what we are looking at. This articulation serves as the basis for the
development of requirements. What this means is that after an objective has been clearly
articulated (clearly stated) we can go about the business of stipulating in concrete terms
what we have to do to achieve it. Obviously, if we do a poor job of articulating the
objective, our requirements will be misdirected and the resulting project will not
represent the true need.
Users will often begin describing their objectives in qualitative language. The project
manager must work with the user to provide quantifiable definitions to those qualitative
terms. These quantifiable criteria include: schedule, cost, and quality measures. In the
case of project objectives, these elements are used as measurements to determine project
satisfaction and successful completion. Subjective evaluations can be removed with
actual numbers.
When articulating the project objectives you should follow the SMART rule:
Specific (get into the details). Objectives should be specific and written in clear,
concise, and understandable terms.
Measurable (use qualitative language so you know when you are finished). A
requirement must have a measurable outcome; otherwise you will not be able to
determine when you have delivered it.
Time bound (deadlines not durations). Objectives should have a timeframe with an
end date assigned to them.
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If you follow these principles, you'll be certain that your objectives meet the quantifiable
criteria needed to measure success.
1. Scope planning
You always want to know exactly what work has to be done to finish your project
BEFORE you start it. You've got a collection of team members, and you need to know
exactly what they're going to do to build your product or meet the project's objectives.
The scope planning process if the very first thing you do to manage your scope. Project
scope planning is concerned with defining all of the work of the project and only the
work needed to successfully meet the project objectives. The whole idea here is that
when you start the project, you need to have a clear picture of all the work that needs to
happen on your project, and as the project progresses, you need to keep that scope up to
date and written down in the project's scope management plan.
You already got a head start on refining the project's objectives in quantifiable terms, but
now you need to go a lot further and write down all of the deliverables that you and your
team are going to produce over the course of the project. Deliverables include everything
that you and your team produce for the project; anything that your project will deliver.
The deliverables for your project include all of the products or services that you and your
team are performing for the client, customer, or sponsor. But deliverables include more
than that. They also include every single document, plan, schedule, budget, blueprint, and
anything else that gets made along the way; including all of the project management
documents you put together. Project deliverables are measurable outcomes, measurable
results, or specific items that must be produced to consider the project or project phase
completed. Deliverables like objectives must be specific and verifiable.
All deliverables must be described in enough detail so that they can be differentiated
from related deliverables. For example:
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One of the project manager's primary functions is to accurately document the deliverables
and requirements of the project and then manage the project so that they are produced
according to the agreed upon criteria.
Deliverables describe the components of the goals and objectives in a quantifiable way.
Requirements are the specifications of the deliverables.
After all the deliverables are identified, the project manager needs to discover and
document all of the requirements of the project (Figure 1). Requirements describe the
characteristics of the deliverable. They may also describe functionality that the
deliverable must have or specific conditions the deliverable must meet in order to satisfy
the objective of the project. A requirement is an objective that must be met. The project
requirements defined in the scope plan describe what a project is supposed to accomplish
and how the project is supposed to be created and implemented. Requirements answer the
following questions regarding the AS IS and TO BE states of the business: who, what
where, when, how much, how does a business process work.
Requirements may include things like dimensions, ease of use, color, specific ingredients,
and so on. If we go back to the example of the company producing holiday eggnog; one
of the major deliverables is the cartons that hold the eggnog. The requirements for that
deliverable may include carton design, photographs that will appear on the carton, color
choices, etc.
Requirements specify what the project deliverable should look like and what it should do.
They can be divided into six basic categories, functional, non-functional, technical, user,
business, and regulatory requirements.
1. Functional requirements
Example
If you were buying vehicles for a business your functional requirement might be; the
vehicle should be able to take a load from a warehouse to a shop.
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2. Non-functional requirements
Non-functional requirements specify criteria that can be used to judge the product or
service that your project delivers. They are restrictions or constraints to be placed on the
deliverable and how to build it. Their purpose is to restrict the number of solutions that
will meet a set of requirements. Using the vehicle example; without any constraints, the
functional requirement of a vehicle to take a load from a warehouse to a shop, the
solutions being ordered might result in anything from a large truck to a sports car! Non-
functional requirements can be split into two types: performance and development.
To restrict the types of solutions you might include these performance constraints:
3. Technical requirements
Technical requirements emerge from the functional requirements, they answer the
question, and how will the problem be solved this time; will it be solved technologically
and/or procedurally. They answer how the system needs to be designed and implemented
to provide required functionality and fulfill required operational characteristics. For
example, in a software project, the functional requirements may stipulate that a data base
system will be developed to allow access to financial data through a remote terminal; the
corresponding technical requirements would spell out the architecture of the data
structure, the language in which the database management system will be written, the
hardware on which the system will run, telecommunication protocols that should be used
and so forth.
4. User requirements
User requirements are what the users need to do with the system or product. They focus
on the experience users need to have with the system, they can also reect how the product
will be designed, and define how test cases must be formulated.
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5. Business requirements
Business requirements are the needs of the sponsoring organization, always from a
management perspective. Business requirements are statements of the business rationale
for the project. They are usually expressed in broad outcomes the business requires,
rather than specific functions the system may perform. These requirements grow out of
the vision for the product that, in turn, is driven by mission (or business) goals and
objectives.
6. Regulatory requirements
Regulatory requirements can be internal or external and are usually non-negotiable. They
are the restrictions, licenses and laws applicable to a product or business, imposed by the
government.
An example of requirements
The following represents one possible example of each type of requirement as they would
be applied to a bank's external ATM.
ATM function requirement: The system shall provide users with the ability to
select whether or not to produce a hardcopy transaction receipt before completing
a transaction.
ATM non-functional requirement: All displays shall be in white 14 pt Arial text on
black back-ground.
ATM user requirement: The system shall complete a standard withdrawal from a
personal account, from login to cash, in less than two minutes for a first time user.
ATM business requirement: By providing superior service to our retail customers,
Monumental Bank's ATM network will allow us to increase associated service fee
revenue by 10% annually on an ongoing basis, using a baseline of December
2008.
ATM regulatory requirement: All ATMs shall connect to standard utility power
sources within their civic jurisdiction, and be supplied with uninterruptible power
source approved by said company.
The effective specification of requirements is one of the most challenging undertakings
project managers face. Inadequately specified requirements will guarantee poor project
results.
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2. Preparing the work breakdown structure
Now that we have the deliverables and requirements well defined, the process of breaking
down the work of the project via a work breakdown structure begins. The work
breakdown structure (WBS) defines the scope of the project and breaks the work down
into components that can be scheduled and estimated and easily monitored and
controlled. The idea behind the work breakdown schedule is simple. You subdivide a
complicated task into smaller tasks, until you reach a level that cannot be further
subdivided. Anyone familiar with the arrangements of folders and les in a computer
memory, or who has researched their ancestral family free, should be familiar with this
idea. You stop breaking down the work when you reach a low enough level to perform an
estimate of the desired accuracy. At that point, it is usually easier to estimate how long
the small task will take and how much it will cost to perform than it would have been to
estimate these factors at the higher levels. Each descending level of the WBS represents
an increased level of detailed definition of the project work.
As an example, if you want to clean a room, you might begin by picking up clothes, toys,
and other things that have been dropped on the floor. You could use a vacuum cleaner to
get dirt out of the carpet. You might take down the curtains and take them to the cleaners,
then dust the furniture. All of these tasks are subtasks performed to clean the room. As
for vacuuming the room, you might have to get the vacuum cleaner out of the closet,
connect the hose, empty the bag, and put the machine back in the closet. These are
smaller tasks to be performed in accomplishing the subtask called vacuuming. The
diagram below shows you how this might be portrayed in WBS format.
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It is very important to note that we do not worry about the sequence in which the work is
performed or any dependencies between them when we do a WBS. That will be worked
out when we develop the schedule. The main idea of creating a WBS is to capture all of
the tasks, irrespective of their order. So if you find yourself and other members of your
team thinking sequentially, don't be too concerned, but don't get hung up on trying to
diagram the sequence or you will slow down the process of task identification.
A WBS can be structured any way it makes sense to you and your project. In practice, the
chart structure is used quite often (as in the example in the Figure above) but it can be
composed in outline (list) form as well.
You'll notice that each element at each level of the WBS is assigned a unique identifier.
This unique identifier is typically a number, and it's used to sum and track costs,
schedules, and resources associated with WBS elements. These numbers are usually
associated with the corporation's chart of accounts, which is used to track costs by
category. Collectively, these numeric identifiers are known as the code of accounts.
There are also many ways you can organize the WBS. For example, it can be organized
by either deliverable or phase. The major deliverables of the project are used as the first
level in the WBS. Many projects are structured or organized by project phases. Each
phase would represent the first level of the WBS and their deliverables would be the next
level and so on.
As mentioned earlier, the project manager is free to determine the number of levels in the
WBS based on the complexity of the project. You need to include enough levels to
accurately estimate project time and costs but not so many levels that are difficult to
distinguish between components. Regardless of the number of levels in a WBS, the
lowest level in a WBS is called a work package.
Work packages are the components that can be easily assigned to one person, or team of
people, with clear accountability and responsibility for completing the assignment. The
work package level is where time estimates, costs estimates and resource estimates are
determined.
Now were off and running toward the development of our project schedule. In order to
develop our schedule, we first need to define the activities, sequence them in the right
order, estimate resources and estimate the time it will take to complete the tasks.
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The activity definition process is a further breakdown of the work package elements of
the WBS. It documents the specific activities needed to fulfill the deliverable detailed in
the WBS. These are not deliverables but the individual units of work that must be
completed to fulfill the deliverables. Activity definition uses everything we already know
about the project to divide the work into activities that can be estimated. You might want
to look at all the lessons learned from similar projects your company has done to get a
god idea of what you need to do on the current one.
Expert judgment in the form of project team members with prior experience developing
project scope statements and WBS can help you define activities. You might also use
experts in a particular field to help define tasks if you were asked to manage a project in a
new domain; to help you understand what activities were going to be involved. It could
be that you create an activity list and then have the expert review it and suggest changes.
Alternatively, you could involve the expert from the very beginning and ask to have an
activity definition conversation with him before even making your first draft of the list.
Sometimes you start a project without knowing a lot about the work that you'll be doing
later. Rolling wave planning lets you plan and schedule only the stuff that you know
enough about to plan well. When you don't know enough about a project to come up with
a complete activity list, you can use a planning component as a placeholder until you
know more. These are extra items put at high levels in the WBS to allow you to plan for
the unknown.
Case Study:
Abebe and Nyat have decided to get married, but they don't have much time to plan their
wedding. They want the big day to be unforgettable. They want to invite a lot of people
and show them all a great time. There's a lot to get done before the wedding day. One of
their friends Aman is going to need to figure out what work needs to done before he does
anything else. For this he starts to put together a to-do-list.
Invitations
Flowers
Wedding Cake
Dinner Menu
Band
Since there are so many different people involved in making the wedding go smoothly, it
takes a lot of planning to make sure all of the work happens in the right order, gets done
by the right people and doesn't take too long. Initially, Aman was worried that he didn't
have enough time to make sure everything was done properly. But he knew that he had
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some powerful time management tools on his side when she took the job, and they'll help
him make sure that everything will work out fine.
To get started, Aman started arranging the activities in a work breakdown structure. This
is part of the WBS Aman made for the wedding.
Arrange the following activities into the WBS to show how the work items decompose
into activities.
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relate to one another. The tasks in the network are the work packages of the WBS. All of
the WBS tasks must be included in the network because they have to be
accounted for in the schedule. Leaving even one task out of the network could change the
overall schedule duration, estimated costs and resource allocation commitments.
The first step is to arrange the tasks from your WBS into a sequence (Figure below).
Some tasks can be accomplished at any time throughout the project where other tasks
depend on input from another task or are constrained by time or resources.
Figure: The relationship between the work breakdown structure (WBS) and the network
diagram.
The WBS is not a schedule, but it is the basis for it; the network diagram is a schedule but
is used primarily to identify key scheduling information that ultimately goes into user
friendly schedule formats, such as milestone and Gantt charts.
The network diagram provides important information to the project team. It provides
information about how the tasks are related (Figure 12), where the risk points are in the
schedule, how long it will take as currently planned to finish the project, and when each
task needs to begin and end.
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In our wedding planner example, Aman would look for relationships between tasks and
determined what can be done in parallel and what activities needed to wait for others to
complete. As an example, the Figure above shows how the activities involved in
producing the invitations depend on one another. Showing the activities in rectangles and
their relationships as arrows is called a precedence diagramming method (PDM). This
kind of diagram is also called an activity on node (AON) diagram.
All network diagrams have the advantages as showing task interdependencies, start and
end times, and the critical path (the longest path through the network).
Resources are people, equipment, locations, or anything else that you need in order to do
all of the activities that you planned for. Every activity in your activity list needs to have
resources assigned to it. Before you can assign resources to your project, you need to
know which ones you're authorized to use; that's called resource availability. Resource
availability includes information about what resources you can use on your project and
when they're available to you. Don't forget that some resources like consultants or
training rooms have to be scheduled in advance, and they might only be available at
certain times.
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Estimating the resources
The goal of activity resource estimating is to assign resources to each activity in the
activity list. There are five tools and techniques for the activity resource estimating
process.
Expert judgment; means bringing in experts who have done this sort of work
before and getting their opinions on what resources are needed.
Alternative analysis; means considering several different options for how you
assign resources. This includes varying the number of resources as well as the kind
of resources you use. Many times, there's more than one way to accomplish an
activity and alternative analysis helps decide among the possibilities.
Published estimating data; is something that project managers in a lot of
industries use to help them figure out how many resources they need. They rely on
articles, books, journals, and periodicals that collect, analyze, and publish data
from other people's projects.
Project management software; such as Microsoft project will often have features
designed to help project managers estimate resource needs and constraints and nd
the best combination of assignments for the project.
Bottom-up estimating; means breaking down complex activities into pieces and
working out the resource assignments for each piece. It is a process of estimating
these individual activities or costs and then adding these up together to come up
with a total estimate. Here you estimate every scheduled activity individually and
then roll up that estimate; or add them all together, to come up with a total.
Bottom-up estimating is a very accurate means of estimating, provided the
estimates at the schedule activity level are accurate. However, it takes a
considerable amount of time to perform bottom-up estimating because every
activity must be accessed and estimated accurately to be included in the bottom-up
calculation. The smaller and more detailed the activity, the greater the accuracy
and cost of this technique.
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to make it more accurate. You'll use these five tools and techniques to create the most
accurate estimates:
Expert judgment; will come from your project team members who are familiar
with the work that has to be done. If you don't get their opinion, then there's a huge
risk that your estimates will be wrong.
Analogous estimating; is when you look at activities from previous projects that
were similar to this one and look at how long it took to do similar work before.
But this only works if the activities and the project team are similar!
Parametric estimating; means plugging data about your project into a formula,
spreadsheet, database, or computer program that comes up with an estimate. The
software or formula that you use for para-metric estimating is built on a database
of actual durations from past projects.
Three-point estimates; are when you come up with three numbers: a realistic
estimate that's most likely to occur, an optimistic one that represents the best-case
scenario, and a pessimistic one that represents the worst-case scenario. The final
estimate is the average.
Reserve analysis; means adding extra time to the schedule (called a contingency
reserve or a buffer) to account for extra risk.
Project schedule
The project schedule should be approved and signed off by stakeholders and functional
managers. Once the schedule is approved, it will become your baseline for the remainder
of the project. Project progress and task completion will be monitored and tracked against
the project schedule to determine if the project is on course as planned.
The schedule can be displayed in a variety of ways, some of which are variations of what
you have already seen. Project schedule network diagrams will work as schedule
diagrams when you add the start and finish dates to each activity. These diagrams usually
show the activity dependencies and critical path.
The critical path method is an important tool for keeping your projects on track. Every
network diagram has something that is called the critical path. It's the string of activities
that, if you add up all of the durations, is longer than any other path through the network.
It usually starts with the first activity in the network and usually ends with the last one.
The reason that the critical path is critical is that every single activity on the path must
finish on time in order for the project to come in on time. A delay in any one of the
critical path activities will cause the entire project to be delayed.
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Knowing where your critical path is can give you a lot of freedom. If you know an
activity is not on the critical path, then you know a delay in that activity may not
necessarily delay the project. This can really help you handle emergency situations. Even
better, it means that if you need to bring your project in earlier than was originally
planned, you know that by adding resources to the critical path will be much more
effective than adding them elsewhere.
The schedule can also be displayed using a Gantt chart. Gantt charts are easy to read and
commonly used to display schedule activities. Depending on the software you use to
display the Gantt chart, it might also show activity sequences, activity start and end dates,
resource assignments, activity dependencies, and the critical path. Gantt charts are also
known as bar charts.
5. Budget Planning
Every project boils down to money. If you had a bigger budget, you could probably get
more people to do your project more quickly and deliver more. That's why no project
plan is complete until you come up with a budget. But no matter whether your project is
big or small, and no matter how many resources and activities are in it, the process for
figuring out the bottom line is always the same.
It is important to come up with detailed estimates of all the project costs. Once this is
obtained, add up the cost estimates into a budget plan. It is now possible to track the
project according to that budget while the work is ongoing.
A lot of times you come into a project and there is already an expectation of how much it
will cost or how much time it will take. When you make an estimate really early in the
project and you don't know much about it, that estimate is called a rough order of
magnitude estimate (or a ballpark estimate). It's expected that this estimate will become
more refined as time goes on and you learn more about the project. Here are some more
tools and techniques used to estimate cost:
Determine resource cost rates: People who will be working on the project all
work at a specific rate. Any materials you will use to build the project (like wood
or wiring) will be charged at a rate too. This just means figuring out what the rate
for labor and materials will be.
Vendor bid analysis: Sometimes you will need to work with an external
contractor to get your project done. You might even have more than one contractor
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bid on the job. This tool is all about evaluating those bids and choosing the one
you will go with.
Reserve analysis: You need to set aside some money for cost overruns. If you
know that your project has a risk of something expensive happening, better to have
some cash lying around to deal with it. Reserve analysis means putting some cash
away just in case.
Cost of quality: You will need to figure the cost of all your quality related
activities into the overall budget, too. Since it's cheaper to find bugs earlier in the
project than later, there are always quality costs associated with everything your
project produces. Cost of quality is just a way of tracking the cost of those
activities and is how much money it takes to do the project right.
Once you apply all the tools in this process, you will arrive at an estimate for how much
your project will cost. It's always important to keep all of your supporting estimate
information, too. That way, you know the assumptions you made when you were coming
up with your numbers. Now you are ready to build your budget plan.
6. Procurement planning
Procurement management follows a logical order. First, you plan what you need to
contract; then you plan how you'll do it. Next, you send out your contract requirements to
sellers. They bid for the chance to work with you. You pick the best one, and then you
sign the contract with them. Once the work begins, you monitor it to make sure the
contract is being followed. When the work is done, you close out the contract and fill out
all the paperwork.
You will need to start with a plan for the whole project. You need to think about all of the
work that you will contract out for your project before you do anything else. You will
want to plan for any purchases and acquisitions. Here's where you take a close look at
your needs, to be sure that you really need to create a contract. You figure out what kinds
of contracts make sense for your project, and you try to define all of the parts of your
project that will be contracted out.
Contract planning is where you plan out each individual contract for the project work.
You work out how you manage the contract, what metrics it will need to meet to be
considered successful, how you'll pick a seller, and how you'll administer the contract
once the work is happening.
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The procurement management plan details how the procurement process will be
managed. It includes the following information:
The types of contracts you plan to use, and any metrics that will be used to
measure the contractor's performance.
The planned delivery dates for the work or products you are contracting.
The company's standard documents you will use.
How many vendors or contractors are involved and how they will be managed.
How purchasing may impact the constraints and assumptions of the project plan.
Coordination of purchasing lead times with the development of the project
schedule.
Identification of prequalified sellers (if known).
The procurement management plan like all other management plans becomes a
subsidiary of the project management plan. Some tools and techniques you may use
during the procurement planning stage include make or buy analysis and defining the
contract type.
7. Risk management planning
Even the most carefully planned project can run into trouble. No matter how well you
plan, your project can always run into unexpected problems. Team members get sick or
quit, resources that you were depending on turn out to be unavailable, even the weather
can throw you for a loop. So does that mean that you're helpless against unknown
problems? No! You can use risk planning to identify potential problems that could cause
trouble for your project, analyze how likely they'll be to occur, take action to prevent the
risks you can avoid, and minimize the ones that you can't.
A risk is any uncertain event or condition that might affect your project. Not all risks are
negative. Some events (like finding an easier way to do an activity) or conditions (like
lower prices for certain materials) can help your project. When this happens, we call it an
opportunity; but it's still handled just like a risk.
There are no guarantees on any project. Even the simplest activity can turn into
unexpected problems. Any time there's anything that might occur on your project and
change the outcome of a project activity, we call that a risk. A risk is something that may
or may not happen ...but if it does, then it will force you to change the way you and your
team will work on the project.
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When you're planning your project, risks are still uncertain: they haven't happened yet.
But eventually, some of the risks that you plan do happen. And that's when you have to
deal with them. There are four basic ways to handle a risk.
1. Avoid: The best thing that you can do with a risk is to avoid it. If you can prevent
it from happening, it definitely won't hurt your project.
2. Mitigate: If you can't avoid the risk, you can mitigate it. This means taking some
sort of action that will cause it to do as little damage to your project as possible.
3. Transfer: One effective way to deal with a risk is to pay someone else to accept it
for you. The most common way to do this is to buy insurance.
4. Accept: When you can't avoid, mitigate, or transfer a risk, then you have to accept
it. But even when you accept a risk, at least you've looked at the alternatives and
you know what will happen of it occurs. If you can't avoid the risk, and there's
nothing you can do to reduce its impact, then accepting it is your only choice.
By the time a risk actually occurs on your project, it's too late to do anything about it.
That's why you need to plan for risks from the beginning and keep coming back to do
more planning throughout the project. The risk management plan tells you how you're
going to handle risk in your project. It documents how you'll access risk on the project,
who is responsible for doing it, and how often you'll do risk planning (since you'll have to
meet about risk planning with your team throughout the project.)
8. Quality planning
It's not enough to make sure you get it done on time and under budget. You need to be
sure you make the right product to suit your stakeholders' needs. Quality means making
sure that you build what you said you would and that you do it as efficiently as you can.
That means trying not to make too many mistakes and always keeping your project
working toward the goal of creating the right product!
Everybody ‘knows’ what quality is. But the way the word is used in everyday life is a
little different that how it is used in project management. Just like the tripe constraint,
scope, cost, and schedule- you manage quality on your project by setting goals and taking
measurements. That's why you need to understand the quality levels your stakeholders
believe are acceptable, and that your projects meet those targets; just like it needs to meet
their budget and schedule goals.
Customer satisfaction; is about making sure that the people who are paying for
the end product are happy with what they get. When the team gathers requirements
for the specification, they try to write down all of the things that the customers
want in the product so that you know how to make them happy. Some
requirements can be left unstated, too. Those are the ones that are implied by the
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customer's explicit needs. For example: some requirements are just common sense,
like a product that people hold can't be made from toxic chemicals that kill you. It
might not be stated, but it's definitely a requirement!
Fitness to use; is about making sure that the product you build has the best design
possible to fit the customer's needs. Which would you choose: a product that's
beautifully designed, well constructed, solidly built and all around pleasant to look
at but does not do what you need, or a product that does what you want despite
being really ugly and hard to use? You'll always choose the product that fits your
needs, even if it's seriously limited. That's why it's important that the product both
does what it is supposed to do and does it well. For example: you could pound in a
nail with a screwdriver, but a hammer is better fit for the job.
Conformance to requirements; is the core of both customer satisfaction and
fitness to use, and is a measure of how well your product does what you intend.
Above all, your product needs to do what you wrote down in your requirements
document. Your requirements should take into account what will satisfy your
customer and the best design possible for the job. That means conforming to both
stated and implied requirements.
In the end, your product's quality is judged by whether you built what you said you would
build. Quality planning focuses on taking all of the information available to you at the
beginning of your project and figuring out how you will measure your quality and
prevent defects. Your company should have a quality policy that tells how it measures
quality across the organization. You should make sure your project follows the company
policy and any governmental rules or regulations on how you need to plan quality for
your project.
9. Communication planning
Communications management is about keeping everybody in the loop. Have you ever
tried talking to someone in a really loud, crowded room? That's what running a project is
like if you don't get a handle on communications. The communications planning process
concerns defining the types of information you're going to deliver, to whom, the format
for communicating the information and when. It turns out that 90% of a project manager's
job is spent on communication so it's important to make sure everybody gets the right
message at the right time.
The first step in defining your communication plan is figuring out what kind of
communication your stakeholders need from the project so that they can make good
decisions. This is called the communications requirements analysis. Your project will
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produce a lot of information; you don't want to overwhelm your stakeholders with all of
it. Your job here is to figure out what they feel is valuable. Communicating valuable
information doesn't mean you always paint a rosy picture. Communications to
stakeholders may consist of either good news or bad news- the point is that you don't
want to bury stakeholders in too much information but give them enough so that they're
informed and can make appropriate decisions.
Communications technology has a major impact on how you can keep people in the loop.
This examines the methods (or technology) used to communicate the information to,
from and among the stakeholders. Methods of communicating can take many forms, such
as written, spoken, e-mail, formal status reports, meetings, online databases, online
schedules, project websites and so forth. You should consider several factors before
deciding what methods you'll choose to transfer information. The timing of the
information exchange or need for updates is the first factor. It's a lot easier for people to
get information on their projects if it's accessible through a web site, than if all your
information is passed around by paper memos. Do you need to procure new technology
or systems, or are there systems already in place that will work? The technologies
available to you will definitely figure into your plan of how you will keep everyone
notified of project status and issues. Staff experience with the technology is another
factor. Are there project team members and stakeholders experienced at using this
technology, or will you need to train them? Finally, consider the duration of the project
and the project environment. Will the technology you're choosing work throughout the
life of the project or will it have to be upgraded or updated at some point? And how does
the project team function? Are they located together or spread out across several
campuses or locations? The answers to these questions should be documented in the
communication plan.
All projects require sound communication plans, but not all projects will have the same
types of communication or the same methods for distributing the information. The
communication plan documents the types of information needs the stakeholders have,
when the information should be distributed and how the information will be delivered.
The type of information you will typically communicate includes project status, project
scope statements, and scope statement updates, project baseline information, risks, action
items, performance measures, project acceptance and so on. What's important to know
now is that the information needs of the stakeholders should be determined as early in the
planning phase of the project management lifecycle as possible so that as you and your
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team develop project planning documents, you already know who should receive copies
of them and how they should be delivered
10. Bringing it all together
Believe it or not, we have officially completed the planning phase of the project
management lifecycle. The project plan is the approved, formal, documented plan that's
used to guide you throughout the project execution phase. The plan is made up of all the
processes of the planning phase. It is the map that tells you where you're going and how
to perform the activities of the project plan during the project execution phase. It serves
several purposes; the most important of which is tracking and measuring project
performance. The project plan is critical in all communications you'll have from here
forward with the stakeholders, management, and customers. The project plan
encompasses everything we talked about up to now and is represented in a formal
document or collection of documents. This document contains the project scope,
deliverables, assumptions, risks, WBS, milestones, project schedule, resources,
communication plan, the project budget and any procurement needs. It becomes the
baseline you'll use to measure and track progress against. It is also used to help you
control the components that tend to stray away from the original plan so you can get them
back on track.
The project plan is used as a communication and information tool for stakeholders, team
members and the management team. They will use the project plan to review and gauge
progress as well. Your last step in the planning phase is obtaining sign-oof the project
plan from stakeholders, the sponsor and the management team. If they've been an integral
part of the planning processes all along (and I know you know how important this is),
obtaining sign-off of the project plan should simply be a formality.
5.3 PRE-REQUISITES FOR SUCCESSFUL IMPLEMENTATION OF PROJECT
1. ADEQUATE FORMULATION
F Cursory assessment of input requirement
F Superficial field investigation
F Slip- shod method used for estimating cost and benefits.
F Omission of project linkages
F Flawed judgment because of lack of experience and expertise
F Deliberate over -estimation of benefits and underestimation of benefits.
2. SOUND PROJECT ORGANIZATION
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F The authority of the project leader and his team is commensurate with their
responsibility.
F Adequate attention is given to the human side of the project system and method
is clearly defined.
3. PROPER IMPLEMENTATION OF PLANNING
When the project appears prima facie to be viable and desirable, advance action on
the following activities may be initiated:
Once a project is approved, adequate funds must be made available to meet its requirements as
per the plan of implementation- it would be highly desirable if funds are provided even before
the final approval to initiate advance action. Piecemeal, ad-hoc, and niggardly allocation,
with undue rigidities, can impair the maneuverability of the project team.
1. To minimize time over-runs, it may appear that a turnkey contract has obvious
advantages. Since these contracts are likely to be bagged by the foreign suppliers,
when global tenders are floated, a very important question arises.
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2. A judicious balance must be sought which moderates the outflow of foreign exchange and
provides reasonable fillip to the development of indigenous technology.
The competence and capability of all contractors must be ensured one weak link can jeopardize
the timely performance of contract.
F Proper discipline must be inculcated among contractors and suppliers by insisting that they
should develop realistic and detailed resource and time plans which are congruent with the
project plan.
F Penalties which may be graduated must be imposed or failure to meet contractual obligations.
Likewise incentives may be offered for good performance.
F Help should be extended to contractors and suppliers when they have genuine problems
they should be regarded as partners in common pursuit.
8. EFFECTIVE MONITORING
In order to keep a tab on the progress of the project, a system of monitoring must be established.
This helps in:
F Anticipating deviation from implementation plan.
F Analyzing immerging problem.
F Takingcorrectiveaction.
F It should focus sharply on the critical aspect of project implementation
F It must lay more emphasis on physical milestones and not on financial targets.
F It must be kept relatively simple. If made overcomplicated, it may lead
to redundant paper work and diversion of resources. Even worse, monitoring may
be viewed as an end in itself rather than as a means to implement the project
successfully.
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Review questions
References
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CHAPTER SIX AND SEVEN
Advanced techniques refer to the instruments that are used in project decision making
(Link Social Cost benefit analysis, Risk analysis and special decision situation). These
are termed advanced because they are a bit advanced to consider profit only like that of
financial evaluation techniques dealt above. Let us now consider each one by one here
under.
The tactical decision making within the frame work of broad strategic choices
defined by planning at the Macro level is made through the social cost benefit
analysis (SCBA). The social cost benefit analysis is addressed through one of
the following ten sections:-
(a) Rational for SCBA: The rationale behind social cost benefit analysis (SCBA) is
maximizing the benefit of the public at large. Hence the major focus point and
emphasis is on addressing (insuring) the issue of social benefits.
(b) UNIDO approach: Under UNIDO approach the following major steps are
employed
- Calculate financial profitability,
- Obtain net economic benefit,
- Adjust for the impact on saving and investment,
- Adjust for the impact on income distribution,
- Adjust for the impact on merit goods and demerit goods, whose social values
differ from the economic values,
(c) Net Benefit Items of Economic (Efficiency) Prices: This is revealed through
estimating gains or losses to a group. In other words, it is physical resource which
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is a difference between the shadow price and the market price or a financial
transaction which is a difference between the price paid and value received.
(d) Saving Impact and its Value: Here a detail analysis will be mad in relation to the
practice of saving and its value or the public at large. This analysis answers “What
would be its effect on saving? And what is the value of such saving to the society?
(e) Income distribution Impact: In addition to tax, subsidy and transfer measures of the
government, investment projects are also considered as investment for income
redistribution.
(f) Adjustment for merit and demerit goods: The merit goods are those goods whose
social value exceeds the economic value while the demerit goods are the opposite.
The following procedure is employed:
(g) Shadow prices: Estimated price of goods or services for which no market price
exists.
(h) SCBA by Financial Institutions: Financial point of view they also scrutinize from
social point of view.
(i) Public Sector Investment Decision Procedure of the Nation: Public sector
investment are financed and owned by the government. Accordingly respective
governments have their own long term and short term strategic plans. In Ethiopia
we have five years “The Growth and Transformation plan”, which is now on its
end. Every public sector is expected to plan for projects within the frame work of
the five years national plan. There are also own financed sectors like municipalities
and public enterprises. The project plan of these sectors is approved by the
respective town’s council or board of managements.
(ii) Risk Analysis: Many consider looking at a project in isolation is a very narrow
approach to project evaluation. The critics of the “project risk” approach fall into
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two groups. The first group argues that the risk of a project must be judged in the
context of the total risk of the firm. This means “what is the incremental
contribution of the project to the risk exposure of the firm as a whole”. To answer
this question portfolio theory is employed.
The second group takes an even broader view of risk and argued that the risk of a project
must be judged in the context of the aggregate market portfolio of all assets. In theory,
market risk is the most relevant measure of risk.
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Accordingly;
The economic life is where the total cost Uniform Annual Equivalent is a minimum.
Loan financing or debt financing: Refers to the project financing fund, which is
derived in the form of concession/soft loan suppliers/export credit and commercial credit.
b) Cost of Capital
The objective of using project financing to raise capital is to create a structure that
is bankable (of interest to investors) and to limit the stakeholders’ risk by diverting
some risks to parties that can better manage them. In project financing, an
independent legal vehicle is created to raise the funds required for the project.
Payment of principal, interest, dividends and operating expenses is derived from
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the project’s revenues and assets. The investors, in both debt and equity, require
certain basic legal, regulatory and economic conditions throughout the life of the
project.
The project’s revenues are obtained from the government and/or fees (tariffs)
charged to the users of the service. In some projects, the private sector provider
also pays concession fees to the government or to another designated authority, in
return for the use of the government’s assets and/or the rights to provide the
service, which is often a monopoly. In toll roads and ports projects, for example,
the concession fee is based on the use of the service or the net income, giving the
government a vested interest in the success of the project. In this case, the
government’s interests are comparable to those of an equity investor.
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Although the bank usually raises debt, it may also raise equity. The fees for
raising equity are generally higher than for raising debt. The project may
also hire a financial adviser to formulate a financing strategy.
iii) Non-bank financial institutions: Include pension, insurance and trade
union funds, with a primary function of investing their assets in medium or
long-term securities. Although these institutions often have significant
resources, they are generally quite limited, by law and/or mandate, in their
investment options. As a result, these funds usually invest in the more
senior securities to ensure that they obtain the cash flow required for
meeting their payout obligations to their clients.
iv) Suppliers: May also provide funding in the form of short to medium term
debt or extended terms on accounts payable. A supplier may also be a
sponsor and take an equity interest in a project. As with construction and
management companies, the suppliers’ primary interest in the project is
usually the supply contract with the project company. Project companies
may also enter into other risk reducing agreements with suppliers, such as a
long-term fixed price and quantity agreement. Investors will closely
scrutinize the supplier’s credit rating when an agreement involves the future
delivery of services.
d) Five Basic Steps of Finance Projects:
It takes a lot more than a good idea to develop a successful manufacturing venture.
You need to know where to find the resources, both financial and technological,
and you need to find the right people with the right skills to do the job. Knowing
where to look for these resources can save you precious time and money, and earn
you some valuable partners in the process. Basically there are five steps up on
which financing any project relies on:
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understanding of: the markets in which your products will be sold, including
industry trends, tariffs and other barriers to entry; domestic and international
competition in your chosen industry; the costs of human resources, technology,
and other components of your venture; the expected revenue that the project can
generate, as well as sources of capital. You should also take into account
repayment strategies for any borrowed funds; your competitive advantage: above
all, this study must also support your belief that there is room in the market for
your product and that you will be able to deliver a quality product at a competitive
price.
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Review questions
1. Describe SCBA
2. Discuss the major source of project finance and its necessary
steps
References
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