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Manager Interview Questions

On this page
:
 Whether you are preparing to interview a candidate or applying for
a job, review our list of top Manager interview questions and
answers.

!. Have you ever had to confront an employee and if so, how did
you handle it? See answer
$. What steps do you take to form relationships with employees
that are in diAerent locations? See answer
%. How would you describe your management style? See answer

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15 Manager Interview Questions and Answers

Have you ever had to confront an employee and if so, how did you
handle it?
:
 This question should give you a good understanding of how
the job applicant handles conEict and also how they interact
with employees. What to look for in an answer:

ConEict resolution

Following proper HR protocols

Problem-solving

Example:
"I have an employee that was making simple mistakes on the
job. This was right around when they Mrst started so I gave
some leniency in the beginning in case they were overcoming
learning hurdles. As it continued, I set aside time to talk to
them about their performance. Once I talked to them I realized
they were dealing with personal issues, we spent some time
alleviating their duties a little and, once we did, everything was
Mne."

What steps do you take to form relationships with employees that

are in different locations?
:
 This question should give you a good idea of how the job
applicant can engage employees that do not work face-to-
face. What to look for in an answer:

Leadership skills

Engagement

Ability to connect through digital platforms

Example:
"In my current role, I have employees in Montreal, Toronto, and
London. Some members of the team haven't even met each
other in person but work together every day, so it's really
important for me to foster these relationships. I have a
meeting every morning so the team can go over everything
they are working on for the day. Once a month we have an
extended 'coAee catch-up' so we can just talk about our
interests."

How would you describe your management style?

:
 This question will help you understand how the job applicant
interacts with their employees and helps to foster a positive
working environment. What to look for in an answer:

Leadership skills

Ability to foster a positive work environment

Ability to keep employees engaged

Example:
"I take a lot of time ensuring my employees are happy and
enjoy working for me and the company. I'm a Mrm believer that
you get better quality work with happy employees. To do this, I
stay Eexible with the schedules that work best for my team
and am very hands-oA. I like to be there for input and advice
when required but am sure not to micro-manage."

What is the biggest accomplishment you've had as a Manager?

:
 This question gives you insight into any milestones or big
achievements the job candidate has had as a Manager. What to
look for in an answer:

Key accomplishments

Problem-solving

Decision-making

Example:
"I worked for a start-up company several years ago. As the
company grew, so did my responsibilities. I was able to hire a
team of six. I took a lot of time hiring the right people that Mt
within the company culture and worked hard to cultivate a
positive work environment for my employees. This helped to
create loyal employees, many of whom are still working at the
company today."

Tell us about a time that you had to make a difficult decision as a

Manager and how you articulated it.
:
 This question allows the job candidate to talk about their
problem-solving skills and their ability to make decisions. What
to look for in an answer:

Deductive reasoning skills

Communication skills

Decision-making

Example:
"As the Manager of a social media team, I was once faced with
the decision to talk about a highly provocative article that was
written about our company. Internal staA was worried that if
we talked about it publicly we could fuel the Mre. I had to make
the decision and convince our key executives the right thing to
do was to talk about it. I was then also responsible for crafting
the message and monitoring our channels for feedback. It
ended up being very well-received, and we won back a lot of
customers because of it."

How do you ensure that you're hiring a diverse workforce?

:
 This question is an important one to ask a job candidate
because it can help you better understand how important
diversity and inclusion are to the applicant. What to look for in
an answer:

Unbiased hiring process

Asking the same questions to all job candidates

Blind resume screening

Example:

"I have worked extensively with our HR department over the

last couple of years to ensure that there is no opportunity for
bias when hiring candidates. When they send me resumes, I
ask that names are not used. I also have a list of questions
prepared so that every candidate is given a fair chance to
answer the same questions."

Can you tell us about a time one of your team members made a
mistake? How did you handle it?
:
 This question will give you a better understanding of how the
job applicant handles and resolves conEicts in the workplace.
What to look for in an answer:

Disciplining process

ConEict-resolution

Approach to diYcult conversations

Example:
"I had an employee that posted the wrong piece of content to
our website. It was a big deal because the content that was
posted was sensitive information that was not intended to be
released publicly. Once I was informed, I made sure to pull the
employee aside to see where the chain of communication
went wrong. Afterwards, we took quick action to take the
content down, upload the right content, and monitor
communication channels to see if the information was picked
up by the media."

How do you ensure that tasks are prioritized with your team?
:
 This question helps you to understand how the job candidate
manages their time and the time of their team to ensure tasks
are being completed on time. What to look for in an answer:

Time management skills

Organizational skills

Mentoring

Example:
"We use software that helps us to see all the diAerent projects
we have on the go at any given time. The team is able to see all
of the projects in one go. We meet weekly to see what the
progress is for every program and also to talk about any
barriers that will prevent us from reaching those timelines. As
new projects come in, we have onboarding meetings to Mnd
the best Mt for the new project with our priorities."

What would be your process in helping a team member who was

looking to grow into a managerial role?
:
 Asking this question should give a good understanding of how
the job applicant mentors team members. What to look for in
an answer:

Leadership skills

Teaching skills

Mentoring

Example:
"If I had an employee that was interested in becoming a
Manager I would set meetings with them once a month to help
teach them skills required for a leadership position. I would
take examples I had to deal with or manage the month prior
and have them tell me how they would handle the situation.
Afterwards, I would walk them through how I handled the
situation."

What methods do you take to reward employees who are

performing well?
:
 This is a great question to ask to see how the job applicant
motivates their employees. What to look for in an answer:

Clear goals and objectives

Incentives

Ability to motivate employees

Example:
"Every year we set aside time to write goals and objectives for
the coming year. There is a mid-year check-in to make sure
everyone is on track or to talk about what is still required to
reach the goals. If an employee outperforms what was set out
for them, then we give them a bonus which is a percentage of
their salary."

How many people have you promoted and what process do you
take to promote them?
:
 This question should give you a better idea of how the job
candidate retains employees and rewards them for their hard
work. What to look for in an answer:

A clear process for promotion

Ability to retain employees

Ability to motivate employees

Example:
"I make it very clear from the beginning that employees can be
rewarded for their hard work. I work with them to understand
what their career goals are. If a promotion is something they
are interested in, we set out clear guidelines and milestones
for them to hit. Once the employee hits the milestones I work
with human resources to make sure they are given the
promotion they deserve."

What process do you take to give constructive criticism?

:
 Giving constructive criticism is an important part of being a
Manager so this question will give you insight into how the
applicant approaches diYcult conversations. What to look for
in an answer:

Communication skills

Ability to give constructive criticism

ConEict-resolution

Example:

"Whenever I give feedback to a team member, I make sure to

give positive Mrst before giving any sort of constructive
criticism. It's important that the employee feels comfortable so
that they are open to any kind of feedback that I am going to
be giving. I also follow up with an email with what I talk to them
about to make sure everyone understands what needs to
change and what the next steps are."

How do you define success as a Manager?

:
 This question will give you a better understanding of how the
applicant sees the role of a Manager in the workplace. What to
look for in an answer:

Building loyal employees

Creating a positive environment

Fostering a productive and high-achieving team

Example:
"First and foremost, my job as a Manager is to make sure my
team is performing well, meeting deadlines, and achieving
business goals. However, to do these eYciently, it's important
that the employees are happy because it will help to keep them
loyal. A loyal, happy team is typically a high-performing team.
Setting clear goals and objectives for the team is important."

What steps do you take to manage stress levels among your team
when there are a lot of deadlines to meet?
:
 For teams that work with a lot of tight deadlines, managing
stress is key to fostering a positive work environment and
making sure team members are happy. What to look for in an
answer:

ConEict-resolution

Organization

Problem-solving

Example:

"I believe the best way to manage stress and a lot of deadlines
is to stay incredibly organized. To do this, I will work with the
team to break down objectives and projects into smaller goals.
Not only does this help keep them motivated when they
complete smaller tasks, but it's also much easier to stay on task
when there are small goals consistently being met."

What would your employees say about you if we asked?

:
 This question should give you a good understanding of the
particular candidate's management style and how they think
people would describe them. What to look for in an answer:

Leadership skills

Communication skills

Interpersonal skills

Example:
"I think people would describe me as a hands-on Manager. I'm
not afraid to help my employees do any of the work necessary
to complete a task. I am also a great communicator and ensure
that everyone understands tasks as they are given. It's
important for my employees to know that I am available when
they need me so I always make sure to have time available for
their questions."
:
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