ME
ME
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1. Robert Kreitner and Mamata Mohapatra, “Management”, Biztantra, 2008.
2. Stephen A. Robbins and David A. Decenzo and Mary Coulter, “Fundamentals of
Management” Pearson Education, 7th Edition, 2011.
3. Tripathy PC and Reddy PN, “Principles of Management”, Tata Mcgraw Hill, 1999.
UNIT I INTRODUCTION
9
Introduction - Need for quality - Evolution of quality - Definition of quality - Dimensions of product
and service quality –Definition of TQM-- Basic concepts of TQM - Gurus of TQM (Brief
introduction) -- TQM Framework- Barriers to TQM –Benefits of TQM.
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UNIT IV TQM TOOLS & TECHNIQUES II 9
Quality circles – Quality Function Deployment (QFD) - Taguchi quality loss function – TPM –
Concepts, improvement needs – Performance measures- Cost of Quality - BPR.
UNIT V QUALITY MANAGEMENT SYSTEM 9
Introduction-Benefits of ISO Registration-ISO 9000 Series of Standards-Sector-Specific Standards -
AS 9100, TS16949 and TL 9000-- ISO 9001 Requirements-Implementation-Documentation- Internal
Audits-Registration-Environmental Management System: Introduction—ISO 14000 Series Standards
—Concepts of ISO 14001—Requirements of ISO 14001-Benefits of EMS.
TOTAL :45 PERIODS
COURSE OUTCOMES
Upon successful completion of the course, students will be able to
CO1: Ability to apply TQM concepts in a selected enterprise.
CO2: Ability to apply TQM principles in a selected enterprise.
CO3: Ability to understand Six Sigma and apply Traditional tools, New tools, Benchmarking and
FMEA.
CO4: Ability to understand Taguchi's Quality Loss Function, Performance Measures and apply
QFD, TPM, COQ and BPR.
CO5: Ability to apply QMS and EMS in any organization.
TEXT BOOKS
Dale H.Besterfiled, Carol B.Michna, Glen H. Bester field, Mary B. Sacre, Hemant
Urdhwareshe and Rashmi Urdhwareshe, “Total Quality Management”, Pearson Education Asia,
Revised Third Edition, Indian Reprint, Sixth Impression,2013.
REFERENCES
1. Joel. E. Ross, “Total Quality Management – Text and Cases”, Routledge.,2017.
2. Kiran. D.R, “Total Quality Management: Key concepts and case studies, Butterworth –
Heinemann Ltd, 2016.
2. Oakland, J.S. “TQM – Text with Cases”, Butterworth – Heinemann Ltd., Oxford, Third Edition,
2003.
3. Suganthi, L and Anand Samuel, “Total Quality Management”, Prentice Hall (India) Pvt. Ltd.,
2006
CO’s-PO’s & PSO’s MAPPING
POs PSOs
CO
1 2 3 4 5 6 7 8 9 10 11 12 1 2 3
CO1 3 3 2 3
CO2 3 3 2
CO3 3 3 2 3
CO4 2 3 2 3 2 3 3 2
CO5 3 3 3 2
1 -low,2-medium, 3-high,‘-'-no correlation
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Managerial Economics - Relationship with other disciplines - Firms: Types, objectives and goals -
Managerial decisions - Decision analysis.Demand - Types of demand - Determinants of demand -
Demand function – Demand elasticity - Demand forecasting - Supply - Determinants of supply -
Supply function -Supply elasticity.
UNIT II PRODUCTION AND COST ANALYSIS 9
Production function - Returns to scale - Production optimization - Least cost input - Isoquants -
Managerial uses of production function. Cost Concepts - Cost function - Determinants of cost - Short
run and Long run cost curves - Cost Output Decision - Estimation of Cost.
UNIT III PRICING 9
Determinants of Price - Pricing under different objectives and different market structures - Price
discrimination - Pricing methods in practice.
UNIT IV FINANCIAL ACCOUNTING (ELEMENTARY TREATMENT) 9
Balance sheet and related concepts - Profit & Loss Statement and related concepts - - Financial Ratio
Analysis - Cash flow analysis - Funds flow analysis - Comparative financial statements - Analysis &
Interpretation of financial statements.
UNIT V CAPITAL BUDGETING (ELEMENTARY TREATMENT) 9
Investments - Risks and return evaluation of investment decision - Average rate of return - Payback
Period - Net Present Value - Internal rate of return.
TOTAL :45 PERIODS
COURSE OUTCOMES
Upon successful completion of the course, students will be able to
CO1:Students will acquire the skills to apply the basics of economics and cost analysis to
engineering and take economically sound decisions
CO2: Evaluate the economic theories, cost concepts and pricing policies
CO3: Understand the market structures and integration concepts
CO4: Understand the measures of national income, the functions of banks and concepts of
globalization
CO5: Apply the concepts of financial management for project appraisal
TEXT BOOKS
1. Panneer Selvam, R, “Engineering Economics”, Prentice Hall of India Ltd, New Delhi,2001.
2. Managerial Economics: Analysis, Problems and Cases -P. L. Mehta, Edition, 13. Publisher,
Sultan Chand, 2007.
REFERENCES
1. Chan S.Park, “Contemporary Engineering Economics”, Prentice Hall of India, 2011.
2. Donald.G. Newman, Jerome.P.Lavelle, “Engineering Economics and analysis” Engg. Press,
Texas, 2010.
3. Degarmo, E.P., Sullivan, W.G and Canada, J.R, “Engineering Economy”, Macmillan, New
York, 2011.
4. Zahid A khan: Engineering Economy, "Engineering Economy", Dorling Kindersley, 2012
5. Dr. S. N. Maheswari and Dr. S.K. Maheshwari: Financial Accounting, Vikas, 2009
CO’s- PO’s & PSO’s MAPPING
POs PSOs
CO
1 2 3 4 5 6 7 8 9 10 11 12 1 2 3
CO1 - 3 - - - - - - - 2 - - 1 3 -
CO2 - 3 - - - - - - - - - - - 2 2
CO3 - 2 - - - - - - - - - - - - -
CO4 2 3 3 - 2 - - - - - - - 2 3 -
CO5 3 3 3 - 2 - - - - - - - 2 - 2
1 -low,2-medium, 3-high,‘-'-no correlation
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3 0 0 3
COURSE OBJECTIVES
The objective of this course is to enable the student to
To provide knowledge about management issues related to staffing,
To provide knowledge about management issues related to training,
To provide knowledge about management issues related to performance
To provide knowledge about management issues related to compensation
To provide knowledge about management issues related to human factors consideration and
compliance with human resource requirements.
UNIT I INTRODUCTION TO HUMAN RESOURCE MANAGEMENT 9
The importance of human resources – Objective of Human Resource Management - Human resource
policies - Role of human resource manager.
71
3 0 0 3
COURSE OBJECTIVES
The objective of this course is to enable the student to
Learn the Evolution of Knowledge management.
Be familiar with tools.
Be exposed to Applications.
Be familiar with some case studies.
UNIT I INTRODUCTION 9
Introduction: An Introduction to Knowledge Management - The foundations of knowledge
management- including cultural issues- technology applications organizational concepts and
processes- management aspects- and decision support systems. The Evolution of Knowledge
management: From Information Management to Knowledge Management - Key Challenges Facing
the Evolution of Knowledge Management - Ethics for Knowledge Management.
TEXT BOOKS
1. Srikantaiah, T.K., Koenig, M., “Knowledge Management for the Information Professional”
Information Today, Inc., 2000.
REFERENCES
1. Nonaka, I., Takeuchi, H., “The Knowledge-Creating Company: How Japanese Companies
Create the Dynamics of Innovation”, Oxford University Press, 1995.
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CO’s- PO’s & PSO’s MAPPING
POs PSOs
CO
1 2 3 4 5 6 7 8 9 10 11 12 1 2 3
CO1 1
CO2 2 1
CO3 2 2
CO4 1 1 1 1
CO5 1 1 1 1
1 -low, 2-medium, 3-high,‘-'-no correlation
UNIT II FUNCTIONSOFMANAGEMENT-I 9
Planning: Characteristics; Nature; Importance; Steps; Limitation; Planning Premises; Strategic
Planning; Vision & Mission statement in Planning– Organizing: Organizing Theory; Principles; Types;
Departmentalization; Centralization and Decentralization; Authority & Responsibility – Staffing:
Systems Approach; Recruiting and Selection Process; Human Resource Development (HRD)Concept
and Design.
73
Organizational Conflict: Positive Aspects; Individual; Role; Interpersonal; Intra Group; Inter Group;
Conflict Management – Maslow’s hierarchy of needs theory; Herzberg’s motivation-hygiene theory;
McClelland’s three needs motivation theory; Vroom’s valence-expectancy theory – Change
Management: Concept of Change; Lewin’s Process of Change Model; Sources of Resistance;
Overcoming Resistance; Guidelines to managing Conflict.
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