IER 400 General Manual

This manual is for the most commonly used features and settings. For further details on any other aspect of the printer
not specified here, please contact IER.

Connecting to The Printer’s Web Page

-Set up Local Machine-

To successfully communicate with the printer you must first configure the Network Connection settings on your
computer. To find these settings go to:
Control Panel\ Network and Internet\ Network Connections
Then: double click Local Area Connection, click Properties, select Internet Protocol Version 4 (TCP/IPv4) and click
Properties, select use the following IP address, enter the following IP 192.168.0.20 and subnet mask 255.255.255.0

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 -Web Interface-
When the network is configured with the
correct IP address, open an internet
browser and in the address bar type the IP
address for your unit. Once the login page is
loaded you will be prompt to enter the
Username and Password.
Username: admin
Password: 13542
You should come to the home page of the
printer and have access to all the different
settings.

*Note: Some settings vary depending on the software and versions installed on the unit*

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 Managing Printer Configurations

-Getting a Configuration File-

A configuration file can be downloaded from within the printers web interface. From the home page click
on the Configuration & adjustments icon, Then at the right side of the page click Get Configuration files. A
file named all_configs.tar will be downloaded.

*Note: The ‘all_config.tar’ file can only be used with the same software*

-Loading a Configuration file-

To load a configuration file to the printer click the Config manager icon on the homepage. This will
show all the configuration files that have been saved. To add a new configuration click from local
host at the bottom of the box, then Choose File.

Select the desired configuration file from your local machine, and click Transmit. The File will appear in the list of
configurations but it has not yet been installed. Click the Gears icon to install the configurations. The printer will install the
configurations and reboot.

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 Software and Firmware

-Loading Software-
To load new software to your unit, click Application
softwares located on the home screen.

Once inside the Application software’s menu, Click Download application (from local host), located in the menu to right
of the page. Then click Choose File, and a dialog box will pop up, select desired .tgz software file and open.

*
*Note: you may need to select all files in the dialog box to see the .tgz files*

Once you select the desired .tgz software file it will appear just to the right of the Choose File button. Click Transmit, the
software is loaded to the unit, then click Install applications.

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 The unit will then begin to install the Software, once the software is installed the unit will reboot itself. Do not unplug or
power of the unit during the install process.

-Loading Firmware-
To load new firmware to your unit, click
Hardware controller located on the home
screen.

Once inside the Hardware controller menu,

Click Download firmware (from local host),
located in the menu to right of the page. Then
click Choose File, and a dialog box will pop up,
select desired .mot firmware file and open. *

*Note: you may need to select all files in

the dialog box to see the .mot files*

Once you select the desired .mot

firmware file, it will appear just to the
right of the Choose File button. Click
Transmit, the firmware is loaded to the
unit, then click Install firmware.

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 The unit will then begin to install the firmware, once the firmware is installed the unit will reboot itself. Do not unplug or
power of the unit during the install process.

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 USB Installations – Not recommended for IER400 without
display

A USB flash drive can be used for loading the Software, Firmware, Configuration files, and Boot Image to the printer.
This is the only way to load the Boot Image and the loading of Configuration Files requires a loading program. For
Software and Firmware installation there are a couple options:
1. Extracting a software or firmware zip file directly to a formatted USB. This option is very strict and does not
allow the loading of a configuration file. This is also the only way to load a Boot Image.
2. Using a loader program. With the loader program it is possible to load a printers Software, Firmware, and
Configuration files at the same time, or any combination of the three.

-Formatting the USB-

The USB drive that is to be used should be empty and formatted to
FAT32. To check this: open Windows Explorer, right click on the USB
drive and click on Properties. Under the General tab, the format will be
displayed next to File system: as well as the Capacity of the drive next to
Capacity: .

If the USB is not FAT32, right click on the USB from Windows Explorer and click
on Format. From the format window that appears choose FAT32 from the File
system drop down menu. Under Format options, you can check Quick Format for a
quicker format although this is optional. Then Click Start to format.

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 -Extracting Software, Firmware, or Boot-
(Option 1: only way to load Boot Image)
Requirements:

 An empty USB drive formatted to FAT32 with no less than 4Gig capacity
 The zip file containing the boot, software, or firmware (E.g. 81049350.zip)

With the USB drive properly formatted, locate the program zip file, such as 81049350.zip, and extract it to the root of the
USB by right clicking it and clicking on Extract All…. A window will appear prompting for the destination, click the
Browse… button and locate the USB drive, then click Extract. Once extracted there will be a single ier folder in the USB,
within this folder there will be two files: a .isi and a .sig file both named with the program number.

-Installing Software, Firmware, or Boot-

With the program properly extracted to a FAT32 formatted USB drive, the installation of the boot, software, or firmware
can begin.
1. First, for good measure, remove the paper stock and power on the printer if not already on.
2. Plug the USB drive into the back of the printer, the green and red LEDs will begin to flash, a beep will sound
and the display will read “Unplug USB key please”
3. Remove the USB and after a few seconds the display will show the progress of the install. This process will take
around ten minutes.
4. Once the installation is done the software will reboot.

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 *Note: For printers without a display pay attention to the Beep and the LED flashing. Once the flashing starts and the
beep sounds the USB can be removed to start another printer (if needed). When the LEDs stop flashing and the green
light is solid the Printer is back online and ready*

-Extracting the Loader Program-

(Option 2: only way to load Configuration file with USB)
Requirements:

 An empty USB drive formatted to FAT32 with no less than 4Gig capacity
 The 81056100.zip file (The Loader Program)
 The installation data (Software, Firmware, and/or Configuration files)

With the USB drive properly formatted locate the 81065100.zip file extract it to the root of the USB by right clicking it
and clicking on Extract All…. A window will appear prompting for the destination, click the Browse… button and locate
the USB drive, then click Extract. Once extracted there will be a single ier folder in the USB, within this folder there will
be two files: 81065100.isi and 81065100.sig file. Be sure to never delete either file.

-Adding the Installation Data-

Adding the Software, Firmware, or Configuration is simple. Locate your install data and copy it into the ier folder
containing the .isi and .sig files. Be sure that the Software and Firmware are in a zipped file with original name, and the
Configuration file is a all_configs.tar file.
*Note: If the configuration file is named anything other than ‘all_config.tar’ the loader program will not find it and it will
not be load. The same will happen it the Software and Firmware are not a .zip file*

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 There is no need to have all three Items in the USB at once, for example: If there is only a need for a firmware update it
is okay to only place the firmware zip file to be loaded. The loader will load any combination of the three.

-Installing the Data-

With the desired files added to the USB drive the installation process can begin. The amount of time to complete
depends on the files to be installed.
1. First, for good measure, remove the paper stock and power on the printer if not already on.
2. Plug the USB drive into the back of the printer, the green and red LEDs will begin to flash. Depending on the
files being installed (Software, Firmware, and/or Configuration) the display will read accordingly
3. Once the install(s) are complete the software will reboot.

*Note: For printers without a display pay attention to the LED flashing. When the LEDs stop flashing and the green light
is solid the Printer is back online and ready*

-USB Trouble Shooting-

Each time a USB is used a log is created a Log directory in the USB. If for some reason the USB(s) stop working it may
be due to too many log files stored in the USB(s). To fix this simply Delete the whole Log directory.

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 General Printer Settings

-Connection Type-
To change the type of connection type for either Bagtag or Boarding pass click on the Connection
icon from the homepage. Then click Communication Type, from here choose the desired
connection type from the drop down menu and click OK. Then click the Apply all modifications
button in the top right corner for the changes to take effect.

*Note: Be sure the currently installed software is compatible with the desired communication type*

-Bag Tag Text Alignment-

If the Bag tag text needs to be adjusted, this can be done by clicking the Application Icon in the Bagtag Configuration box
on the home page and then clicking Print parameters.

~ Text Shift ~
From the print parameters you will find Print Pos Global Offset (1/10 mm). This is for shifting the text as a whole to the
beginning or end of the bag tag. Clicking on Print Pos Global Offset (1/10 mm) will allow you to enter a new value from -
50 to 50. A negative value will shift the entire test to the left of the tag and a positive value will shift it to the right.

More Negative
P value
R
I
N More Positive
T value
E
R
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 ~ Text Stretch ~
From the print parameters you will find Platen error global correction. This allows the text to stretch out to the end of the
tag if needed. Clicking on Platen error global correction will allow you to enter a new value from -50 to 50. A negative
value will shrink the text to the left of the tag and a positive value will stretch it to the right
More Negative
P value
R
I
N More Positive
T value
E
R

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