Chapter: 6 Staffing | 319

which
Theform
1.authenticated. contains
certain vital
and attested by
him or her details about the
(a)Joboffer
(b)
is: candidate, which is
Medical Test Report
(d) Contract of
None theemployment
TheInformation of
2.
cybersecurity.
Technol
The ogy department of Hi Tech above
Human Ltd. had few
recruit fresh engineers andResource department of the
graduate of IT from |T company vacancies
the in
recruitment is decided to
a) Placement Agencies University. The type of
c)Direct Recruitment b) Employment Exchange
3.
Trainee works under the guidance of (d)Master
CampusPlacement
training? Worker under which method of
a) Apprenticeship Programme (b) Vestibule school
(c)Internship
(d) Induction Training
The concept which involves growth of
(a) Training individual in all respect is:
(b) Development
(c) Promotion
(d) Transfer
5. Astra Builders has to deliver the flats to its buyers on
sudden rush of work. time. Due to this there is a
at the sites at a short Therefore, the company needs to arrange workers to work
notice. The source of recruitment which may be
company to tap the casualvacancy is: used by the
(a) Direct recruitment ICBSE Sample Paper 2019)
(b) Advertisement
(c) Recommendation of employees (d) Employment Exchange
6.SCT services CEO Rajan Gopinath's
and other allowances. The compensation includes salary, commission
company also pays for his
Identify on indirect payment being made by the insurance and vacations.
company to the CEO.
(a) Employer paid Insurance
|CBSE Sample Paper 2019]
(b) Salary
(c) Commission
(d) Allowances
7. lt refers to the employee occupying the
been selected. position or post for which the person has
la) Orientation
(b) Selection
(c) Placement
(d) Recruitment
8.
Kundan Lal joined afood processing unit as a factory worker. Since he was
pected to work on sophisticated machinery, he was asked to undergo a special
t(a)rainVestibule
ing, ldentify the training method with reference to above lines:
training
(b) Apprenticeship traiing
I) Internship training (d) Induction training
320 |Part: | Prnciples and Funcuons of Managete

9. When the Principal of Golden Life Public School was on the verge of
the0tillmanagement
up the vacancy,
managenment:
() Labour contactors
school contacted a specialised business
of the Identify
reliremenN
irm
the source of recruitment being usedin
0rd

(b) Advertising
consultants
(O Placoment agecics and management
(d) Direct recruitment
10. It is a very useful source of recruitment for hiring casual or badl:
whom compensation is provided on a daily wage basis.
consultants
workers to
(a) Placement agencies and management
(b) Direct recruitment
(c) Labour contractors
(d) Advertising on television
11. "RP Infotech Ltd.! decided to approach "Patel Engineering College to
qualified personnel for various technical jobs in its newly opened
Surat. branchrecruint
Which source of recruitment from the following has been used I by 'RP
Ltd.' in the above case. Intotech
ICBSE 2023 (66/2/1
(a) Direct Recruitment
(b) Placement Agencies and Management Consultants
(c) Campus Recruitment
(d) Recommendation of employees
12. The next step in the process of selection after Job offer is:|CBSE 2023 (66/4/1
(a) Medical examination (b) Selection decision
(c) Employment interview (d) Contract of employment
13. The method of training in which actual work environment is created in a
classroom and employees use the same materials, files and equipment that are
required to be used by them in their day-to-day working is: (CBSE 2023 (66/4 1
(a) Vestibule Training b) Internship Training
(c) Induction Training (d) Apprenticeship Training
14. The nextstep in the 'SelectionProcess' after 'Selection Decision' is
|CBSE 2023 166/53
(a) Job Offer (b) Medical Examination
(c) Selection Test (d) Contract of Employment
15. The activities whose outcome not only improves the job performance but also hel
individuals in the progress towards maturity and actualisation of their potenta
capacities is known as |CBSE 2023 (66/53
(a) Training. (b) Education.
(c) Development. (d) Performance appraisal.
(Answers at Pagee nos.
 Chapter: 6 Staffing | 321
JosephBros. was a firm
1. various
trom jute
suppliedtovarious hotels in
manut
factories toactur in
manul
g jute lamp
acture shades. It uses left over jute
villagesas workers for
economi
nearby towns. It employs
crealing c al
men
lamp shades whichpieces are
oseph Bros. is not able to neet its
good lamp shade cesigns. and women from nearby
toldto analyse the
reasons lor largets. Namish, the
was
the poor supervisor of the
workersemployedd was less solutions intheperformance.
problems.andsuggested certain
Namish found company
of than what was working the buiness. Thefollowing
of
evisting workers were required for the Work. As aresult,number
andit
asked the overburdened.
present employees to
The firm decided to search for new the
friendsand| relatives to the firm. This introduce candidates or workers
assured attainment of enabled the firm in "puttingrecommendto their
and
(a)ldentify the objectives according to plans.
functions of management being people johs
above situation,
(b) Name the concept and its
performed by the firm in the
the firm. source used by the firm to attract
more workers for
2. OrientLtd. is expanding its
ked to fill up "Manpower business operations. All the department heads were
Requisition form and estimate the annual
o-skilled and unskilled workers" requirement
Allthe departmental heads
Manager, Compiled all such submitted
the requisition forms to HR
requisition forms as: Manager. HR
Requirement of skilled workers 89
Requirement of unskilled workers 265
After this, recruitment and further
selection procedure was followed.
Name and explain the methods of
in the above case. recruitment which would be most appropriate
3. Mr. Murthy is the Human Resource
has to appoint nurses for the hospital.Manager
of Jai Hind Hospital in Vellore. He
Since patients in the hospital are of different
types, he wants to find out the candidates' maturity and emotions in dealing with the
patients. He also wants to know about the candidates' ability to make decisions.
Explain twotypes of tests that Mr. Murthy can use to meet his
4. Nishant, the director of a garments company, is requirements.
planning to manufacture bags íor the
utlisation of waste material fromone of his garment units. He has decided that this
Inanutacturing unit will be set up in aruralarea of Odisha where people
ew job opportunities and labour is available at very low rates. He has alsohave very
thought
giv ing equal opportunities to men and women. For this he wants four ditferent
heads for Sales, Accounts, Purchase and Production. He gives an advertisenment
and
shortlists ten candidates per post after conducting different selection tests.
ldentify and state the next three steps for choosing the best candidate out of the
candidates shortlisted.
322 |Part: I Prnc1ples and Functions of
Marnagente

5. BlueHeavens purchasedanew hi-techmachinefrom Germany

Ltd. conmponentsin acost effective manner. But during the
high quality.duto
process, the manager observed that the quality of production
Stahdard. On investigation it was lound that there was
the emplovees of using these hi-tech machines. overhead
lack ofifknowlormeandgeuptarcotduurcinin
charges.
was not
:
So, trequent visit of engineers
fequired tron Gerany. This resulted in high
Suggest what can be done to develop the skills and abilities of
producing high quality products by using these
the employees or the organisaation will be
hi-tech machines, A
benefitted esuggestmployeion,es
from your Also state
6. The General Manager of Indemnity Ltd. was addressing
employees
enployee recognition program' function. He stressed: "employees should
efforts toincrease their market value. To achieve this objective, they should makueing, all
their capacity, and etficiency. They should also make such endeavour as
satistaction. Not only that it is equally essential that they should increaseon
to get joh
minimizing the accidents".
Which concept of management was the General Manager
Concentrate
function. stressing in the
7. Name the Training Method in which:
(a) Anewly appointed employee is acquainted with the organisation.
(b) Trainee learns under the guidance of amaster worker.
(c) Trainee learns on the dummy equipments he/she willbe using.
8. Based on "Performance Appraisal Report (2016)", the HR manager of
Ltd. adopted the following ways of training for improving the quality of output and 'Gamma
providing more job satisfaction to the employees:
(a) Mr. Ganesh was in the company so that he could practise the theoreticsl
knowledge acquired by him from his college.
(b) Mr. Rahul was provided a dummy model of machinery to do practice on it.
(c) Mr. Shekhar was asked to work with an expert for specific period of time sol
that he learns by observation.
ldentify the technique of training discussed in above cases (i, i, ii).
9. Identify and explain the following: |CBSE 2023 (66/3/3
(a) Itis aprocess which ensures that the organisation attracts potentialemployes
with the necessary characteristics or qualifications, in adequate numbers for
the jobs available.
(b) It is a process which ensures that the organisation gets the best among the
available candidates and enhancesthe self-esteem and prestige of those
selected and conveys to them the seriousness with which things are done in
the organisation.
10. ldentify and explain the following: |CBSE 2023 (66/3/
(a) It is ajob-oriented process which attempts to improve the performance o
employees on the current job and prepares them forany intended job.
(b) It is a career-oriented process which enables the overall growth of i
employee. 344-45
(Answers at Page rno.